Training manager jobs in salford, west midlands

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and pro-active Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate.  You will have experience of analysing, developing, and communicating policy issues, excellent communication and influencing skills and the ability to present findings and recommendations to a range of audiences.  The post holder will have excellent attention to detail and the ability to prioritise and work under pressure.

The successful candidate will be a highly regarded ambassador for Myeloma UK with a desire to continuously improve and to make a difference while working flexibility and using their own initiative.

Experience of public/patient engagement work, participating in government policy consultations and patient advocacy campaign work would be beneficial but not essential.

About the role

As the Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will support Myeloma UK’s ambition to deliver personalised medicine, such that every person living with and affected by myeloma and associated conditions has access to the best diagnostics, treatment and care services and quality of life experience.

Your role is vital to developing strategic approaches to UK health policy legislation and consultations to ensure that UK government and devolved nations healthcare policy supports the needs of people living with and affected by myeloma and associated conditions. 

You will support the Policy Manager to assess existing healthcare policies, regulations and legislation to understand their implications for myeloma-specific healthcare systems, providers and patients

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 12 May 2025 and interviews will be held w/c 19 May 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Dementia Carer Support Service

Location: Birmingham

Salary: £24,901.50 pro rota

Hours: 37.5 hours per week, days to be confirmed (occasional evenings and weekend working outside of the above hours in response to the requirements of the service)

Our client is a dynamic and passionate charity, committed to the people and communities surrounding Birmingham.

The Role

They have a permanent position within Birmingham Team, for a specialist support service for carers of people with dementia in Birmingham

This a local service for family carers, offering a range of services including information and advice, support groups, carers assessments, training and an emergency back-up service.

The job purpose:

• To be a key member of the Carers’ Hub team, by providing specialist information, support and advice to carers of people with dementia. 
• Developing relationships with Carers groups City wide.
• Engaging in the registration and assessment of carers of people with dementia to identify unmet need and improve knowledge, skills and life opportunities around well-being, access to training, education and employment. 
• To be part of a streamlined pathway for carers of people with dementia across health and social care

Key Responsibilities

• To act as first point of contact with the aim of identifying carers of people with dementia and registering new carers by entering personal details onto the electronic database in compliance with confidentiality, data protection and other relevant regulations
• To provide statutory carer assessments to registered carers of people with dementia, following the agreed model of a comprehensive conversational assessment with
• specialist dementia assessment in the home environment or another venue
• To work and develop relationships with carers groups across the City
• To provide ongoing support to carers of people with dementia, linking with other services and groups 
• To offer, provide and undertake home visits where requested
• To attend and offer service at outreach venues
• To support carers of people with dementia through quarterly support groups
• To support carers to access the Neighbourhood Networks Scheme and develop stronger links and referral pathways with GPs and other health stakeholders. 
• To update existing customer information and carry out regular reviews of carers and to update action plans agreed with the carer
• To work closely with partners and initiatives such as PCNs and social prescribing, bereavement and pre-bereavement support, dementia carer support groups, dementia carer navigator service, memory assessment clinics and dementia carer training providers
• To support carers of people with dementia to access assistive technologies
• To handle telephone enquiries and provide the appropriate information using the available resources. Ensuring that the carers’ needs are identified and met, by giving

Skills and Qualifications

• Skills, knowledge and experience in advice provision to carers and a relevant qualification in dementia care
• Detailed knowledge of wellbeing issues, benefits and services affecting carers of people with dementia 
• A good understanding of the needs and requirements of carers
• Ability to maintain substantial, detailed information systems including case file management
• Good skills with information systems include advice and information database systems.
• Ability to relate to, communicate and empathise with people from all different kinds of backgrounds and cultures
• Excellent understanding of team working relating to both inside and outside the organisation
• Excellent Customer Service skills with the ability to be completely patient and understanding

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.

About the role

We’re recruiting for a Head of Retail Operations for our Southern Division. In this role, you’ll be at the heart of driving success within five regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.

This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.

As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.

This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.

We’re looking for someone who:

• Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
• Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
• Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
• Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
• Embodies our values and behaviours

Ready to make a difference?

Join Mind Retail. Join the fight for mental health.

Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the South East, South West, South Wales, Norfolk and Suffolk.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.

About our benefits

As Head of Operations, you’ll receive:

• A competitive salary of £59,753 per year
• A company car
• A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
• 25 days’ paid holiday per year, plus bank holidays
• Development workshops & courses, to help build your career
• Comprehensive, personalised induction programmes, tailored to your role when you join us
• A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
• Family friendly policies & enhanced pay
• A competitive pension scheme & life assurance, available to all our employees
• 25% staff discount in all Mind shops
• Access to exclusive discounts at over 160 retailers through our employee savings app
• Employee Assistance Programme
• Cycle to Work Scheme
• Interest free season ticket loan

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.

Equality, diversity and inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.

Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. 

More details

For more information and a full person specification, please review the job description.

About the role

We are seeking a highly motivated and organised Fundraising Officer to join our team. You will support the wider team by identifying funding prospects, supporting bid-writing, and processing bid applications. You will ensure funder and donor relationships are built and maintained as well as actively researching and building new fundraising prospects. This is an excellent opportunity for someone passionate about making a difference and gaining valuable experience at a cutting-edge and busy charity. The role is ideal for a self-starter with innovative ideas as there is potential for role development once in post. CSH values the well-being of its employees, offering a supportive environment, flexible working patterns, and a range of staff benefits like online yoga classes, a book group, and more. If you are passionate about sustainable healthcare and looking for a rewarding, impactful role, this is your chance to make a difference! 

• Home-based with monthly travel to Oxford (flexible and expensed).

• Full time post (0.8 FTE considered for the right candidate) 

• Salary: £25,500 with career progression options 

• Fixed term for 12 months (with a view to extend into a permanent position) 

• Apply by: 09:00am Thursday 1st May

• Expected interview date: Monday 19th May 2025 

About The Centre for Sustainable Healthcare

The Centre for Sustainable Healthcare (CSH) has been leading efforts to incorporate the values of environmental sustainability into the health sector since its establishment in 2008. Our work is underpinned by CSH’s Principles of Sustainable Clinical Practice: prevention; patient empowerment; lean care systems; low carbon alternatives.   

Our vision is for all people in the health system to be able to shape and deliver sustainable healthcare which supports our communities and our natural world; our mission is to inspire and empower people with the knowledge, skills and tools to play their part in the transformation to sustainable healthcare.  

Our Clinical Transformation Programme mainstreams environmental sustainability within clinical areas so that it is integral to the planning of health systems and the practice of healthcare professionals and provides training in sustainable healthcare and planetary health for staff in educational institutions, professional bodies and healthcare organisations. The Green Space for Health Programme works to realise the value of the NHS green estate for physical and mental health, supporting NHS sites to develop their green space for the benefit of patients, staff and communities, while improving biodiversity and combatting climate change. These programmes are supported through the work of our Core team. 

Key Responsibilities: 

Fundraising:

• Conduct research on potential funding opportunities and grant applications 

• Assist with the development and implementation of fundraising campaigns 

• Monitor and evaluate fundraising activities, providing reports and recommendations 

• Assist with online fundraising campaigns, including online donation platforms 

• Research and implement new ways of building individual giving 

• Maintain accurate records of fundraising activities and donor information. 

• Assist with the preparation of fundraising materials. 

• Stay up to date with fundraising best practices and trends 

• Any other duties as assigned by the Development Director 

• Support the wider team to build fund-raising skills 

Bid-writing: 

• Keep the team up to date on upcoming funding opportunities 

• Support teams to write bids. Provide management and frameworks to ensure deadlines are met and a high standard of writing is achieved 

• Work with the Chief Operating Officer to ensure bids are budgeted correctly 

• Complete application processes for bids 

• Ensure compliance paperwork is completed and recorded. 

Donor Management:

• Assist with donor communication and stewardship, ensuring timely and personalised acknowledgments and processing 

• Maintain and update donor databases, ensuring accuracy and confidentiality. 

• Assist with research and prospect identification. 

• Respond to donor enquiries in a professional and timely manner. 

About you 

Essential Qualifications and Skills: 

Essential:

• A track-record of successful grant applications. 

• Experience in a fundraising or administrative role within the charity sector. 

• Knowledge of fundraising principles and practices. 

• Ability to quickly assimilate technical information and translate it into plain English 

• Excellent organisational and administrative skills. 

• Strong attention to detail and accuracy. 

• Excellent communication and interpersonal skills. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).  

• Ability to work independently and as part of a team.  

• Confidence managing donation platforms such as JustGiving, Easyfundraising etc. 

• A genuine passion for environmental sustainability 

Desirable:

• Experience with CRM databases. 

• Experience of working remotely 

• Confidence in proposing and implementing new fundraising systems 

• Experience of working in the health and/or environmental sectors or charities supporting them 

• Confidence using prospect research tools 

• Experience supporting teams to write and submit funding applications 

• Experience budgeting and costing projects/applications 

Closing date: 09:00am Thursday 1 May 2025 

Looking for the next step in your fundraising career? Join our friendly team and help make things better for patients and their families at University Hospitals Coventry & Warwickshire.

UHCW Charity funds projects outside of the NHS budget, from tiny gel pillows to support premature babies' heads, to world-leading research into lung cancer. If you're ready to make a difference, UHCW Charity needs your expertise to join our expanding team.

Based in Coventry, you will coordinate and develop our community and events fundraising activity. This will include working with community groups, individuals, schools and more, as well as event management and working with teams across the Trust.

This is your chance to make a difference, whilst being fully supported as you develop your career with us.

Position: Community and Events Fundraiser

Responsible to: Fundraising Manager

Location: UHCW Charity, Main Reception, Coventry, CV2 2DX

Hours: 37.5 hours per week (full-time)

Salary: £27,000 - 34,000 (depending on experience)

Annual leave and pension:

• 35 days annual leave (including bank holidays)
• Company pension scheme with matched contributions of up to 7%

Closing date: 17:00 on Thursday 1st May 2025

Interviews: Date TBC

Are you a charity leader with a passion for promoting and supporting breastfeeding across the UK?

A unique opportunity has arisen within a national breastfeeding charity to lead the organisation through an exciting new phase of development.

The Association of Breastfeeding Mothers (ABM) is looking for an inspiring and dynamic new chief executive in our first ever paid leadership role. This role will bring together trustees, staff and volunteers to build and develop the work of the charity in pursuit of our vision:  to create an environment where women and families are supported to have a positive breastfeeding experience, and lactation is valued.

You will have significant experience in a leadership role within a charity or healthcare setting, and will lead on the implementation of our new organisational strategy. The CEO will provide both strategic leadership and operational management, and develop a sustainable income generation plan to secure the long-term future of the charity.

As the public face and spokesperson for the organisation, you will have excellent communication skills, along with the broader skills and experience needed to collaborate with a diverse and complex volunteer team.

The ideal candidate will have a strong commitment to the ABM’s ethos and values and solid experience in a senior leadership role.

We're recruiting for a new role for someone to lead on People and Culture at Involve.

Involve has grown in terms of both its turnover and staffing headcount in recent years. In 2024, we marked our 20th anniversary and the need for this new role reflects the growth and maturity of the organisation as we build the infrastructure to support the larger, more established organisation of around 30 people.

The People and Culture lead will report to the Director of Finance and Support Services and be responsible for developing our HR policy and practice taking a holistic approach and embedding our values into HR policy, leading consultation with our union on policy development. They will work closely with the management team to support the development and implementation of strategies to foster a positive organisational culture and provide HR generalist support to our team.

The People and Culture lead will be a CIPD qualified HR professional with strong HR generalist experience allied with a participatory approach that supports us in developing an inclusive environment in which everyone is supported to grow, develop and contribute to achieving our mission. 

We work across the UK, with offices in Belfast and London. Many of our staff work from home across the UK or in a hybrid pattern, rather than being based at one of our offices, though we meet up regularly as a team.

Why Access Social Care Exists 

Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives. 

We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken. 

What we do 

Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it. 

With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded and we all get the support we need. 

We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.

This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team and we think that work should be an exciting and satisfying place to be.

About the role 

Are you an organised, proactive individual with a passion for supporting a dynamic team? This exciting and important role offers the opportunity to contribute to the smooth operation of a growing charity while helping so shape its external communications and marketing strategy.

We are looking for a Communications and Marketing Assistant to support the Head of Communications and Marketing at ASC. In this role, you will help to create, support, and deliver the charity’s external communications and marketing strategy, working closely with ASC teams, including the Executive and Senior Leadership teams. You will gain valuable insights into our work and help deliver and evaluate activities that lead to the effective positioning and promotion of the charity.

Responsibilities

• Content Creation:
  • Drafting and editing engaging content for various channels (website, social media, email, print). 
  • Creating and updating website content.
  • Developing and creating a newsletter to engage an audience of followers.
  • Writing and broadcasting external emails.
  • Creating templates for ASC-wide use based on brand e.g. PPT templates.
• Stories Database
  • Managing a database of case studies that are gathered through ASC case work and through digital channels.
• Social Media Management:
  • Managing and monitoring social media channels, responding to enquiries, and engaging with supporters. 
  • Contributing to the development of social media strategies for specific projects. 
  • Sharing key messages and calls to action on social media accounts. 
• Campaign Support:
  • Assisting with the development and execution of marketing campaigns.
  • Tracking campaign performance and providing data analysis. 
  • Collaborating with the Exec and Leadership to identify comms opportunities.
• Podcast:
  • Recording and editing.
  • Graphic design using CANVA to accompany the above.
• Other Duties:
  • Responding to queries from the general public.
  • Attending meetings, events, and conferences. 
  • Liaising and building relationships with journalists and other key stakeholders where required.
  • Providing general administrative support to the marketing and communications team. 

This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.

Person Specification

All staff at ASC are expected to share and demonstrate our values. In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview: 

• Personal Attributes
  • ​Purpose driven with an commitment to our mission and values.
  • Commitment to working within the principles of equity, diversity and inclusion, with a particular interest in disability rights.
  • Willingness to support colleagues and contribute positively to team objectives.
  • Solution orientated, with the ability to anticipate needs and resolve issues independently.
• Experience
  • Experience in the field of External Communications & Marketing, preferably in the charity sector.
  • Experience in using various communication channels, including digital platforms and social media.
• Skills
  • ​Excellent written and verbal communication skills, with the ability to identify, simplify, and convey key messages clearly and effectively.
  • Ability to tailor messaging for different audiences.
  • Ability to assist with social media strategy planning and content scheduling, including researching trends and drafting engaging posts to support campaign goals.
  • Analytical with the ability to track and evaluate campaign performance to provide actionable insights.
  • Ability to organise and prioritise tasks in a changing environment.
  • Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Knowledge
  • Understanding of digital marketing including content creation, social media management and how digital platforms (e.g. social media, email, websites) can enhance engagement.

How to apply

We hope that having read this far, you will want to apply!

Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:

• An up-to-date CV
• A completed diversity monitoring form
• A supporting statement of no more than two pages, addressing:
  • The essential requirements of the person specification

If you want support applying, contact us using the email address above.

Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.

We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application. 

Timeline for recruitment process

Closing date: 12:59pm on Wednesday 30th April 2025

Shortlisted candidates will be asked to complete a selection exercise prior to their interview

Interviews will take place on the 19th & 20th May

Please ensure you keep these dates free.

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams. 

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.

About the Role

This is an exciting opportunity to join the Refugee and Migrant Centre, a well-established and award-winning charity dedicated to supporting refugees, asylum seekers, and vulnerable migrants. Our mission is to break down barriers to integration and empower individuals to achieve equal citizenship through holistic support services.

As an Advisor, you will play a vital role in delivering professional and effective advice to a diverse range of service users. You will work within a dedicated team to provide advocacy, guidance, and casework support, ensuring the best possible outcomes for our beneficiaries.

Purpose and Scope of the Role

• To provide high-quality advice and advocacy to service users in areas related to their welfare.
• To support the team and management in meeting the needs of beneficiaries and achieving service targets.
• To uphold the professional and organisational standards in the delivery of advice services.

Main Tasks and Responsibilities

Casework and Advice

• Provide one-to-one support, advice, and advocacy for clients on immigration, asylum, and welfare-related matters.
• Ensure casework is conducted professionally, accurately recorded, and aligned with regulatory requirements.
• Maintain confidentiality in all interactions and ensure clients' needs are met in a sensitive and satisfactory manner.
• Support and mentor volunteers where required.
• Stay up to date with legal and policy changes relevant to the sector.

Teamwork and Collaboration

• Work closely with senior colleagues to drive efficiency and improve service delivery.
• Represent RMC at external meetings and events when required.
• Maintain strong working relationships with partners, stakeholders, and external agencies.
• Share knowledge and best practices within the team to create a collaborative working environment.

Training and Development

• Participate in ongoing training and development opportunities.
• Keep accurate records of training attended and share learning with colleagues.
• Contribute to internal and external training sessions as required.

Person Specification

Essential Criteria

• Experience providing advice and casework support to asylum seekers, refugees, and vulnerable migrants.
• Strong communication skills, with the ability to explain complex information clearly to distressed clients.
• Excellent written, oral, and interpersonal skills.
• Strong organisational skills, with the ability to manage and prioritise a demanding workload.
• Commitment to equality, diversity, and working in a multicultural environment.

Desirable Criteria

• Experience working in a multicultural setting with sensitivity to different cultures.
• Ability to work independently and self-motivate.
• Educated to degree level or equivalent.
• Proven ability to work effectively as part of a team.
• Strong listening skills and the ability to empathise while maintaining professional boundaries.

Terms and conditions of employment

The following conditions of service will apply:

Salary

£23,500 – £25,00 (dependent on experience)

Location

Birmingham, Wolverhampton, Walsall or Dudley

Pension

RMC will contribute 3% of gross basic salary

Holidays

21 days per year plus public holidays pro rata for part-time post.  Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years

Hours of Work

35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed

Probation

This post will have a probationary period of 6 months

Notice

One month’s notice of termination of employment on either side.

Disability

We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities.

Enhanced DBS:

Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

Travel expenses

If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile.

Training

Access to external paid training and regular internal training provided by Senior Caseworkers

Commitment to supporting you to develop and upskill in the field of immigration and asylum

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Closing Date: 07/05/2025

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.

Gordon Moody is the UK’s leading charity dedicated to supporting individuals severely affected by gambling harm. We provide specialist residential treatment centres across the UK, offering holistic, life-changing support for those in recovery and their loved ones.

We are currently seeking a Treatment Centre Support Officer to join our team. This role is crucial in ensuring the day-to-day operations of the centre run smoothly, while also supporting those reaching out for help.

Job Summary:

As the Treatment Centre Support Officer, you’ll be the first point of contact for individuals in crisis, staff, and visitors. You’ll provide front-line administrative and operational support to the Treatment Centre, working closely with our Business Support Team and Service Managers to ensure the centre runs efficiently and compassionately.

Key Responsibilities:

• Handle incoming calls and emails, including urgent enquiries from service users
• Triage applications and assign assessments to Recovery Workers
• Maintain accurate records using the Apricot system
• Develop and manage weekly staff rotas
• Prepare documents, letters, and reports for management
• Organise welcome packs for incoming residents and induction materials for new staff
• Greet and assist visitors, ensuring health, safety, and safeguarding compliance
• Order supplies, track maintenance issues, and maintain the treatment centre’s filing system

Qualifications & Experience:

Essential:

• Experience in a senior administrative or customer service role
• Excellent IT skills, including Microsoft Office (Excel, Word, Outlook)
• Strong organisation and time-management abilities
• Effective written and verbal communication skills
• Experience handling sensitive information with discretion
• Ability to work independently and manage multiple tasks

Desirable:

• Knowledge of the Apricot data system or similar CRM tools
• Experience working in a healthcare, or recovery-focused environment
• Level 3 Business Administration qualification (or equivalent experience)
• Familiarity with rota planning and resource coordination

What We Offer:

• A supportive and inclusive work environment
• The opportunity to make a meaningful difference every day
• Training and development opportunities

Are you passionate about creating unforgettable experiences that drive real-world impact? Pratham UK is seeking a dynamic and detail-oriented Special Events Officer to lead the delivery of our flagship annual Gala—this year hosted at the iconic V&A Museum—and support a calendar of high-profile and community-focused events. Working closely with our Director of Philanthropy and an ambitious, collaborative team, you'll play a vital role in helping us raise vital funds to support millions of children through Pratham’s groundbreaking education programmes in India.

This is an exciting opportunity to join a fast-growing charity in a pivotal role, ideal for someone with experience in event planning and a passion for supporting children in India to thrive. You’ll help shape events that not only inspire donors but also celebrate our global impact—from an exclusive House of Lords reception to grassroots fundraising campaigns. If you're ready to bring creativity, precision, and purpose to your next role, we’d love to hear from you.

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate. 

You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.

You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders. 

You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.

Empathy and sensitivity are required to work closely with patients and their families and friends.

Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.

About the role

As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.

Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.

You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 12 May 2025 and interviews will be held w/c 19 May 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Make a Change 

Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.

Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators.  The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.

This is a new and exciting role within the Make a Change team. This exciting new role offers a unique opportunity to join our team at a pivotal moment.  As the first person to fill this position, you'll play a key role in shaping its development and collaborating with the team to define its future direction.  This is a fantastic time to join us as we grow, and you'll be an integral part of establishing this important function and contributing to our collective and continued success 

We are seeking a Make a Change Development Lead to drive the development and innovation plans for the model for 2025-28. This pivotal role will focus on enhancing the three core strands of Make a Change: Expert Support, Workforce Development, and Community Outreach.

This role requires innovation, leadership and collaboration with a range of stakeholders, ensuring these strands work seamlessly together to achieve meaningful, measurable outcomes for individuals and communities.

You will need to think long-term and understand how different components of the programme fit together. Strong leadership skills are necessary to guide teams, inspire collaboration, and make decisions that will influence both the direction of the programme and its day-to-day operations. You will have a passion for innovation and continuous improvement to develop and test new strategies, tools, and methodologies, ensuring that the programme remains dynamic and responsive to changing needs.

This is an exciting opportunity within a creative and proactive team, where members are encouraged to seek out and share learning. The role focuses on continuously developing our work with perpetrators, contributing to the growing evidence base on effective behaviour change and strategies to keep survivors safe. 

Reporting to: Director of Policy and Engagement 

Direct reports: 1 x Scotland Policy and Public Affairs Manager and Legislative Lead, 2 x Policy and Public Affairs Officers, 1 x England Policy and Public Affairs Manager 

Location of work: Home-based. The post holder must be easily and quickly commutable to London and will require frequent meetings in London. The role may involve some irregular travel throughout England and Scotland to attend events and meetings.

Contract type: Full-time, 35 hours per week,  flexible hours may be considered. The role may require occasional evening and weekend work 

Contract Length: Permanent 

Salary: £54,500 - £56,500 

BACKGROUND

Our work has never been more needed. The latest research suggesting that the number of children and young people at risk of hunger has rocketed to 2.6 million* means that one in five children don't have enough to eat.When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.

Magic Breakfast provide a nutritious and filling breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma.  Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK.

 This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children as we work to influence both policy implementation, with the national rollout of primary-aged universal school breakfast, and legislative change, through the Children’s Wellbeing and Schools Bill. There has also been commitment from the Scottish Government for a national breakfast scheme and we are seeking to expand our advocacy work into Wales. Magic Breakfast’s influence will be instrumental to ensuring school breakfasts are implemented in a way that is hunger-focused and barrier free.

In addition, thousands of secondary school children are at risk of losing their free school breakfasts from September next year. For many of these students, this is their only opportunity to have a nutritious meal before facing a demanding school day, including taking exams.  And for the very youngest, we know that the disadvantage gap begins before they even reach reception. With the Government commitment to another 100,000 places in school-based nurseries, early years is also a critical part of our advocacy work.

 Being part of the work of Magic Breakfast is your chance, together with parents, teachers and people across the UK, to demonstrate the power of school breakfasts and to shape the way forward to end morning hunger for good.

*Food Foundation Insecurity Tracker Jan 2025

JOB PURPOSE

The Head of Policy & Public Affairs will review, develop and implement our advocacy strategy and lead a team to influence the devolved legislatures across the UK to address child morning hunger, with a view to the underlying systemic causes of child poverty and hunger, by driving change through policy and legislation. The role operates at our ‘Head of level’ which is the most senior operational specialist level and provides both operational and strategic leadership.

This role will also provide wider leadership across the charity and input into organisational strategy development and planning as part of the Core Management Group. This role will ensure that the Policy and Public Affairs function is aligned to the wider strategic aims and outcomes of Magic Breakfast as well as the internal operational systems and delivery.

The strategic leadership will ensure an external and long term view, with an outward looking and forward thinking approach that builds thought leadership, relationships and partnerships, with positioning to anticipate and build on new opportunities to end child morning hunger for good.

It will require an experienced Policy and Public Affairs professional, with significant experience of high impact and demonstrable outcomes at a senior level in the field. The postholder will lead the policy and public affairs team to influence the Early Adopters Scheme, the national rollout of primary school breakfast provision in England and breakfast legislation in the Children’s Wellbeing Bill (CWB).

They will also develop, guide and lead plans to influence the Scottish government, particularly in the run up to the election in May 2026 and the influencing of manifestos; and will lead Magic Breakfast’s upcoming influencing work in Wales. 

In the external leadership that the role provides they will build relationships with politicians, political influencers, special advisors and civil servants to establish long-term, sustainable solutions to child morning hunger in the UK.

As a compassionate, people centric and inspiring leader they will work to enable their team to grow and develop in their skills ensuring they can step away from the detail whilst retaining accountability, build effective resource management and progression pathways. This role may manage external consultants where necessary, and work collaboratively with external organisations to amplify our voice and asks and strengthen our position as a thought leader. 

 KEY RESPONSIBILITIES

· Review and define the advocacy strategy for 25/26 in line both with moving political environment and Magic Breakfast’s influencing agenda, considering the systemic barriers to ending child morning hunger for good.

· Develop and maintain close relationships with the Department for Education and other key departments including Department for Health and Social Care and Treasury, to secure hunger and child focus as key priorities for breakfast provision.

· Develop, monitor and evaluate influencing plans for each devolved nation

· Support the development of influencing plans with coalition groups and organisations to influence school breakfast policy, commitments and implementation

· Review policy positions in Wales and Northern Ireland and define our advocacy approach, gaining external insights and analysing available research and data to shape the plan

· Develop a vision for advocacy beyond current demands, considering political appetite and gaining insight from lived experience communities and relevant sectors, to ensure that we are clear on future asks, and can build the foundation towards them.

· Work with Impact and Insights team to define future research needs to meet our longer-term advocacy plans

· Enhance and establish internal processes and ensure good internal information dissemination 

· Work closely with key internal stakeholders to shape advocacy work and support broader organisational objectives

· Embed learnings and develop a fail fast, learn fast culture in the team

· Coach, support and lead direct reports enabling increased professional development, strategic decision making, proactive project management and robust political influencing

· Contribute to and help shape the work of the Core Management Group to ensure ongoing alignment for in year implementation of the strategic plan and create integrated future year plans which meet organisational goals

· Monitor and review KPIs to monitor and measure both team and cross organisational performance, using the results to guide teams and surface learnings

· Assess areas of risk and escalate where necessary and according to policy

· Develop and monitor annual team budgets

General

• Work collaboratively across the organisation, building good working relations and providing ad-hoc support to other teams and members of staff

• Passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.

• Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do. 

• Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion

• Establish and ensure existing Ways of Working are adhered to across team

• Adhere to all Magic Breakfast policies and procedures and ensure that all activity is compliant with current legislation, GDPR, data protection and child safeguarding requirements

• Undertake any other duties commensurate with the role

 PERSON SPECIFICATION

Knowledge and Experience

Essential

· Strategy development, demonstrating a deep understanding of how to craft, implement, and evolve strategies that align to operational outcomes for the Policy and Advocacy function as well as enabling our organisation strategy in our aim to end child morning for good.

· Stakeholder management and partnership building with extensive experience of engaging, influencing, and collaborating with diverse stakeholders, including senior political figures, policymakers, funders and sector leaders.

· Ability to confidently and flexibly deal with volatile political environment, anticipating potential developments and adapting to emerging situations to meet aims

· Highly experienced in developing and shaping policy positions, using insights, research and data sets to inform and guide decision-making

· Understanding and experience of the role of the broader external environment to shape policy asks and political influencing, including the implications of a policy ask in one sector on another.

· Experience of influencing key political events such as budgets, national elections and the legislative process.

· Significant experience of coaching, supporting and managing the development of a team, with the ability to make difficult decisions and challenge where needed to deliver the organisational strategy.

Desirable

· Experience of education, food insecurity, child poverty or childcare sectors

Skills and Abilities

• Effective leadership mentality with confidence to step away from the detail and delegate responsibility, enabling others to use judgements, make decisions, learn from failures and continuously improve.

• Analytical and evidence based decision making, with the ability to turn data and analysis into policy and advocacy related recommendations or outcomes for action.

• Effective planning, prioritisation and project management skills. Able to organise self and team to meet planned objectives and strategic direction with the ability to pivot and manage the unexpected.

• Strong, influential and impactful interpersonal and communication skills and to advocate for own specialism, department and Magic Breakfast's mission, effectively conveying the organisation's impact and needs to a wide range of audiences.

• Operational and financial acumen and analysis: understanding and practical application of knowledge as required around funding considerations, budget development and management, risk management, and ensuring systems in place for efficiency by setting and maintaining policy and procedural frameworks.

• An outward looking and forward thinking approach that drives a sense of curiosity, innovation and continuous improvement. Always thinking what can we learn from others, what new developments can be explored and what are the opportunities for the function to improve and grow with others too.

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.

Please find attached our job pack

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @ magicbreakfast. com

Shortlisting - w/c 5th May

Interview 1 - 15th and 16th May

Interview 2 - w/c 21st May

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.