Training Manager Jobs in East Sussex

Summary

• 1,200 rental properties located throughout England
• Community Living (sheltered housing type accommodation with additional facilities) homes in 7 schemes across England
• Relationships with other housing providers

• Technical and contract management
• Programme development
• Resident support
• Compliance and quality assurance
• Data Management and reporting
• Customer Service and complaint resolution
• Safeguarding and compliance

• We are looking to appoint four Surveyors, each assigned to a specific region. However, there may be instances where you will be allocated projects outside your primary region. Please indicate your preferred region(s) in your application. Our 4 regions are:
  • North including - Newcastle, Carlisle, Durham, Leeds, Blackburn, Liverpool, Manchester, Sheffield and York Diocese
  • Mid including - Chester, Derby, Southwell & Nottingham, Lincoln, Litchfield, Hereford, Worchester, Birmingham, Leicester, Peterborough, Ely, Norwich and St Edmundsbury & Ipswich Diocese and North Wales
  • South West - Truro, Exeter, Bath and Wells, Sailsbury, Bristol, Gloucester, Winchester Diocese and South Wales
  • South East - Portsmouth, Guildford, Chichester, Canterbury, Rochester, Southwark, London, Oxford, St Albans, Chelmsford Diocese.
• As our properties are located throughout England, with a few in Wales, you will be required to visit residents in their homes, and supervise the works of contractors and consultants will require meetings on-site. This means you will be required to work flexibly and on occasion, may require overnight stays away from home, whilst making the best use of remote working technology.
• Our main office is in central London and you will need to attend the office for in-person meetings, training courses and other events on around a monthly basis.
• A basic DBS check will be required as part of our pre-employment checks.

• A strong technical knowledge of residential maintenance, construction works and asset management and the ability to make informed decisions based upon specialist information provided by others.
• An understanding of construction contracts and roles within such contracts.
• A good understanding of Health and Safety and Compliance regulations within a construction and housing setting including an understanding of the Housing Health and Safety Rating System (HHSRS).
• A construction-related qualification (e.g. HND in construction, or degree) with relevant construction-related experience.
• A valid full UK driving licence.

• First round of interviews will be online: Tuesday 4^th and Wed 5^th March 2025
• In person second round interviews and assessment: Tuesday 18th, Wednesday 19th and Thursday 20th March 2025

• A salary of £48,557 per annum (including an essential car user allowance of £3,600 per annum), plus age-related pension contributions between 8-15% of your salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

The Woodland Trust is looking for a Volunteer Development Officer in our South West region to deliver on the volunteering strategy for the Woodland Trust and South West region.

The Role: 
•    This is a key role in the South West region Communication & Engagement team which works with other Volunteer Development Officers across the Trust to help deliver on the volunteering strategy for the region.
•    The role will support compliance including record keeping, induction and training, as well as develop new opportunities based on regional priorities and deliver a range of communication and face to face activities to create a safe and positive volunteering experience.
•    You will run a range of activity to develop effective communication methods including writing articles, delivering events, supporting peer to peer support and shared learning so volunteers are engaged and feel valued.  
•    You are responsible for being the link between the National Volunteering Team and regional volunteer managers to ensure that managers feel supported and volunteers have a meaningful, safe and enjoyable experience. 
•    You will lead on regional recruitment of existing and new roles, in line with regional priorities to ensure volunteer roles are appropriate and support the needs of the Woodland Trust. 
•    This role is based in South West England and will require the successful candidate to travel around the region.
•    This is a 3 year fixed term contract, including evening and weekend work.
•    This role may require an enhanced DBS check as part of our pre-employment checks.

The Candidate: 
•    You have an enthusiasm for the environment and share our core values—Grow Together, Explore, Focus and Make it Count.
•    Hands on experience working with volunteers and volunteer managers including recruitment, training and managing volunteers with positive outcomes.
•    Experience in working across a range of teams at a regional level to support existing and develop new volunteering opportunities, ensuring the support of volunteering to undertake activities in a positive, fun and safe way. 
•    You’ll have experience in developing new volunteering opportunities in line with regional and national strategies.
•    You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively. 
•    You’ll know how to deliver effective events including promotion, risk assessments for indoor and outdoor environments.
•    Strong communication skills, both written and verbally being able to liaise with internal and external stakeholders, especially volunteers using a variety of methods to suite the audience. 
•    This role does require regular travel around the South West region. A full UK driving licence is required.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Even if you don't meet every requirement of the role, we would encourage you to apply.  

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held online via Microsoft Teams on Monday 3rd March 2025.

The Senior Marketing Officer will work closely with the communications and fundraising teams, with stakeholders and an external agency to develop strategic, audience-driven campaigns. They will also cultivate and sustain strong relationships with donors through impactful updates on how their contributions are making a difference.
This role offers an exciting opportunity to help transform the lives of those affected by bipolar across the UK.

Location: Flexible - Home-based, with occasional travel to events and meetings in London as required
Salary: ​£33k (35 hours a week) 
Contract: 3-year fixed-term contract after 6-month probation period
Annual Leave: 25 weekdays of annual leave (plus Bank Holidays)
Benefits: 5% employer pension (after completion of probation) and additional day of annual leave for every full year of service
Reporting to: Head of Policy and Communications
Freelance applications considered

We are looking for Community Moderator Shift Team Leaders who will oversee a team responsible for the day to day delivery of exceptional supporter experiences as the voice of our charity partners, working predominately in Facebook challenge groups.

As well as moderating fundraising groups yourself, you will serve as the go-to leader during shifts, ensuring smooth operations, addressing immediate concerns, and fostering a positive and supportive environment for both supporters and the moderation team.

Please ensure that you read the attached full role description before applying.

Evening and weekend work will be required.
 

Background

Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.

Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns and behavioural, omni-channel supporter journeys.

We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys unlocking each supporter’s potential with meaningful insights.

The Role

As a Community Moderator Shift Lead, you will oversee the day-to-day delivery of exceptional supporter experiences as the voice of our charity partners, primarily within Facebook challenge groups.

In addition to the responsibilities of a Community Moderator, you will serve as the go-to leader during shifts, ensuring smooth operations, addressing immediate concerns, and fostering a positive and supportive environment for both supporters and the moderation team.

You will triage out-of-hours emergency support requests, determine appropriate escalation to management, and work closely with the in-house team to manage rotas ensuring consistent shift coverage, including evenings and weekends.

Regular quality assurance checks of Moderator work will be integral to your role, ensuring high standards are met across all supporter interactions.

Key Responsibilities

Shift Leadership

• Act as the primary point of contact for Community Moderators during shifts, offering guidance and resolving challenges as they arise.
• Triage and manage out-of-hours emergency support requests, escalating to management when necessary.
• Provide timely updates and feedback on shift activity and performance.

Team Support and Coordination

• Attend client briefings and support training for the community moderation team on specific campaigns to ensure that we expertly represent our clients tone of voice and brand.
• Work with in-house team to ensure adequate shift rota coverage across core hours, evenings, and weekends.
• Foster a collaborative and supportive team environment, promoting open communication and teamwork.

Quality Assurance

• Conduct regular quality assurance checks on Moderator responses and interactions, ensuring adherence to tone of voice, accuracy, and brand guidelines.
• Provide constructive feedback to Moderators to maintain and elevate service standards.

Supporter Experience

• Work with wider team to implement optimisations for campaign performance.
• Moderate challenge campaign Facebook Groups, posting engaging content to inspire and motivate the community.
• Respond to high volumes of supporter enquiries across multiple channels within agreed SLAs.
• Engage with supporter posts to create a supportive and safe community environment while answering questions accurately and in a timely manner.

Fundraising Support

• Advise event participants on fundraising best practices, helping them achieve their goals and maximise fundraising opportunities.

Skills and Knowledge

Leadership and Coordination

• Proven experience in leading or coordinating teams, preferably in a social media moderation or customer service environment.
• Ability to effectively manage time, prioritise tasks, and ensure smooth shift transitions

Social Media and Communication

• Strong experience in social media moderation, with excellent written communication skills.
• Familiarity with creating and managing social media content and interactions.

Technical and Organisational Skills

• Proficiency in using social media and other relevant technology platforms.
• Exceptional organisational skills, including managing rotas and tracking team performance

Quality Assurance and Feedback

• Experience in conducting quality assurance checks and providing constructive feedback.
• A commitment to maintaining high standards and continuous improvement.

Requirements

• Access to a PC or laptop (Mac or Windows) and a secure broadband service.
• Ability to work independently.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based capable Fundraising Administration & Operations Officer to provide critical support to the Partnerships & Philanthropy and Programme Funding teams.

· Enable smooth operation of systems and processes

· Implement standard operating procedures

· Support high-value fundraising and programme teams to work efficiently and effectively.

· Coordinate diaries, travel, meetings (internal and external)

· Accurate and efficient data collection and reporting

· Oversee Salesforce CRM and manage programme pipelines

· Liaise with colleagues across SOS Children’s Villages UK, the global Federation and external partners

If you are a proactive, detail-oriented professional with experience in operations, systems or administrative roles – and a passion for support teams working to improve children’s lives – we want to hear from you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Tuesday 11 February 2025 at 23:59 UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Reports to: COO

Location: Remote, with monthly co-working or team days in London and additional stakeholder meetings/ events as required. (Travel not funded for the regular monthly days.)

Salary: £31,000 + 11% employer pension contribution and other benefits, including generous holiday, retailer discounts and personal development budgets. 

Hours: Full time (37.5 hours a week) or 0.8 (30 hours a week) We are delighted to consider requests for flexible working patterns. 

Contract: Permanent

ABOUT NOW TEACH

Our long-term vision is a world where children benefit because talented people, who’ve already had successful careers, become teachers, and bring their skills and experiences to the schools that need them most. We support Now Teachers, training providers, schools and the wider education system to realise the full potential of career-changers in education. 

Career-changers bring new experiences into the classroom, but they often need support to complete their training and stay in teaching. We offer Now Teachers one-to-one support, alongside a comprehensive structured programme helping them change career successfully. This support continues after they’ve completed their training, and the Now Teach Network is there to help make the most of their experience and skills as career-changers.  

Our support helps Now Teachers stay in teaching: 75% of Now Teachers are still in teaching 2 years after qualifying, compared to much lower percentages nationally. Nearly 90% of our cohort are satisfied or very satisfied with the support they get from Now Teach.  

We are looking for driven and committed people to help us meet new goals, increase our Network and create more impact in schools.

ABOUT THE ROLE 

Role overview 

As Operations Executive, you will collaborate closely with the COO to enhance our operational efficiency and ensure seamless cross-organisational progress. In this key position, you will be responsible for monitoring and advancing our objectives, fostering collaboration, and optimizing processes to achieve our strategic goals, as well as providing first line HR and operations support to the whole of Now Teach. 

This role will involve working across several projects/services at a time, and the priorities of the role will adapt and develop over time depending on the needs and priorities of the organisation and where the support is needed most. If you are super organised, love coordination, communication and you have a keen eye for detail, this could be the job for you. 

In this role you will……  

Organisational effectiveness 

• Working with the COO, create tools and processes to track progress against organisational objectives, as well as designing and running the annual organisational objective setting process, in close consultation with the COO and other key staff members. 
• Proactively identify and mitigate cross-departmental risks to ensure timely and effective mitigation. 
• Identify and propose suggestions for improvement to cross organisational systems, processes and ways of working. 
• Own the policy update log and process, engaging the team and bringing in subject matter experts as required. 
• Promote a culture of continuous improvement and agile ways of working, including defining our approach to project management. 
• Provide reporting and analysis as required by the COO and CEO. 
• Ensure all key organisational dates and meetings are booked and clearly communicated with backwards planning of critical milestones. 

People coordination and support 

• Lead the onboarding, offboarding, training, and development of all Now Teach staff members, continuously enhancing these processes to align with organisational values. 
• Develop our people processes and policies in a way which is aligned to our values and enhances the experience of all staff members. 
• Act as a point of contact on general HR/People and operational queries for the Now Teach team and administer relevant people files and our employee database (SafeHR). 
• Support in the recruitment of diverse and effective staff, ensuring an effective recruitment process is in place for hiring managers to follow. 
• Manage and analyse our quarterly staff survey, making suggestions for how we can improve the staff experience. 
• Ensure there is an up-to-date record of all contracts and agreements with contractors and freelancers.
• Provide support to the payroll process as necessary. 

General support and administration 

• Own the scheduling and planning of Team and collaboration days, securing and booking meeting rooms and locations and cohering an internal team to plan an engaging employee experience.
• Coordinate IT support services with our outsourced provider, ensuring the smooth day to day running of the organisation 
• Maintain the Now Teach equipment register.
• Deliver induction training on the basics of our IT and technology set up
• Support with the running of our CRM, liaising across departments regarding any system development or change requests 
• Any other general support commensurate with the role. 

PERSON SPECFICIATION 

Who you are (qualities/values) 

• Passionate about ensuring that Now Teachers, schools, partners and the wider education system can realise the full potential of career changers in education.
• A strong relationship builder with people at all levels, and someone who gets a kick out of helping and supporting others. 
• A systematic and structured thinker with strong analytical abilities. 
• Proactive and innovative in identifying approaches and opportunities for improvement, particularly regarding technology. 
• Tenacious, highly organised self-starter who enjoys variety.
• Effective at working cross-organizationally to achieve results. 
• You are happy to get into the detail and not daunted by a challenge – no task is too big or small. 

What you’ll need to succeed in this role (experience/qualifications etc) 

• Experience in a cross-functional role within a small organization, with a proven ability to drive initiatives and achieve results in a dynamic environment. 
• Experience of managing projects in any setting – this doesn’t need to be a formal project management qualification but we are looking for someone who is able to get things done, and who can bring others with them. 
• An eye for future trends, particularly in how technology and AI are likely to transform organisational effectiveness over the next 5 years. 
• Experience analysing and presenting complex information simply. 
• Great attention to detail and the ability to join the dots and make connections between different areas of the organisation. 
• Excellent verbal and written communication and relationship management skills.
• Experience using a variety of tech systems and CRMs. 
• Desirable but not essential – knowledge of UK employment law (or a desire to learn). 

Application Process  

To apply, please complete our online application form where you will be asked to upload a short covering statement (no more than 1 side of A4) and CV (no more than 2 sides of A4) by 9am 10th February 2025. 

  
Your statement should include why you are attracted to the role and how you match the person specification particularly regarding your experience. 

If you need any additional support or require reasonable adjustments to the application process, please get in touch.

  
Diversity, Equity & Inclusion  

Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.   

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavour to be as accommodating as possible. If you would like to discuss specific requirements, please get in touch.

All applicants must have an existing Right to Work in the UK.  

Safe Recruitment Procedure  

Now Teach are committed to safeguarding and promoting the welfare of children and young people.  To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a basic Disclosure and Barring Service check.  

Job title: Early Literacy Interventionist (Bourne Primary School, Eastbourne)

Are you looking for a new challenge? Are you keen to work with children to support and develop their phonics and reading skills? 

38% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive. We work to ensure that all children have 1:1 reading support at the time they need it most.

Our Early Literacy Intervention (ELI) programme (based on a model that serves 20,000 children successfully in the USA) provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Literacy Interventionist works individually with target children. 

This ELI role, reporting to the Schools Development Manager, is a great opportunity for someone who wants to develop and grow their knowledge of phonics and/or their teaching skill set. 

You will conduct an initial baseline assessment and then deliver differentiated, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach. Although you are employed by Chapter One, you will work closely with the school team to understand the progression of the school’s phonics teaching; establish tailored plans for each child and feedback on pupil progress. Using your knowledge and insight, you will also collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a part-time role, based at Bourne Primary School in Eastbourne, East Sussex. It is ideal for someone with previous school experience who is looking for a new and exciting challenge.

Chapter One is committed to safeguarding children and young people.   All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a UK-based dynamic Head of Communications and Digital (maternity cover – 12 months from mid-May) to lead on the strategic implementation of communications and digital initiatives.

• Enhance our brand visibility in the UK
• Ensure effective engagement and communication with our supporters
• Create and implement our digital and content strategies
• Leverage creative content and campaigns
• Work with colleagues in the UK and across the SOS Children’s Villages Federation to achieve results. 
• Line manage two capable direct reports

If you are a proactive and collaborative communications and digital professional adept at managing a diverse range of priorities, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Tuesday 11 February 2025, 9.00 am UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

The Role: 

• As Infrastructure Architect you will be accountable for the specification, delivery, and assurance of all technology infrastructure, including data centre, network services, telephony, workstation management, servers, storage, and related software.
• This role is responsible for ensuring availability, integrity, and security of all IT infrastructure in collaboration with the Co Supply Partner, specifically their Solutions Architect.
• Working with colleagues across Digital Enablement, you will oversee the Co-Supply Partner's deployment of technology for various projects and any technological change impacting the infrastructure. 
• You will be pivotal in shaping and delivering our technology infrastructure. This role is not just about managing systems; it's about leading a team to create robust, scalable, and secure solutions that support our organisation's evolving needs. 
• A key focus will be to develop the team’s capabilities and ensure that infrastructure and security roles within the team are aligned with the need to support our ongoing transformation.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once or twice a month on average, but may require out of hours project working.

The Candidate: 

• We are looking for a visionary leader in technology infrastructure who thrives in complex, dynamic environments and has a passion for driving transformation.
• You will have a hands-on management approach to ensure solution scalability, reliability and efficiency.
• You’ll be an experienced technical team leader with sound negotiation and influencing skills effecting a wide range of internal and external stakeholders
• You will be an architect of complex projects and programmes, designed in an inclusive and participatory manner.
• You will have experience in the following - Microsoft 365, Azure, SQL, Citrix, DevOps, Email Authentication and AWS
• Experience of other Cloud-based solutions would also be beneficial and you will be a strong advocate for Cloud-based ways of working across the organisation. 

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.

Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values—Grow Together, Explore, Focus and Make it Count—are what matter most. We also keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows your experience and passion for the role.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. We look forward to hearing from you and working together to make a positive impact on our planet.

Therapy Coordinator

Location: Hybrid working – HERSANA Offices (Crawley and Croydon) 1 day per week and homeworking (with travel as required)
Salary: £45,000 per annum
Hours: 35 hours per week
Department: Clinical
Job Type: Full time
Contract Type: Fixed Term Contract

ABOUT US

HERSANA CIC is a non-profit organisation providing tailored support to Black femmes who have faced all forms of gender-based violence (GBV). Our commitment lies in offering a unique service shaped by and for Black femmes, ensuring a holistic approach to addressing the intersectional needs of Black women, Black non-binary people, and Black trans individuals who identify with and feel safe within femme-led spaces.

Our vision as an organisation and for our community is that one day we will live in a society where Black femmes feel confident in reporting their experiences, accessing holistic support services, and being believed, empowered, and supported on their journey to recovery. We envision a society where support services, policies, and communities work together to provide compassionate, culturally informed care and where every Black woman can find the resources she needs to rebuild and thrive.

Our mission is to create wholistic, gender-specialist, culturally specific and trauma-informed safe spaces for Black women and girls affected by or at risk of gender-based violence across England and Wales, as well as campaign to eradicate violence against women and girls in all its forms. We aim to centre Black femmes in every narrative and to provide these services in a safe and Black femme only environment. Over the years, our service has sought to support and empower Black femme survivors to cope and build resilience, be better informed, reduce the risk of further victimisation, improve health and wellbeing, and receive the right support. HERSANA provides advocacy services to clients who have experienced or are at risk of all forms of GBV. Our Independent Domestic and Sexual Violence Advocates and dedicated team offer holistic support to survivors navigating the criminal justice system, housing, health, and other immediate and long-term needs.

As a leading expert on violence against women and girls, HERSANA provides accredited and tailored training to a wide range of statutory professional services and workshops to schools, colleges and community groups. We use the knowledge gained through working on the frontlines with clients to advocate for national and local policy change, to improve outcomes statutory guidance for Black femme victims and survivors of GBV. We equally contribute to ongoing research and knowledge development on Black femme specific subjects. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of Black femmes around the country. These resources reflect our dedication to enhancing understanding, support, and empowerment within our community. Additionally, we provide in-person and online therapeutic support to our service users in Sussex, Surrey, and London. Our daily work aims to contribute to and create value within the sector, ensuring Black femmes are not just accommodated but become principal players in the design, delivery, and access to support services

BEING A THERAPY COORDINATOR AT HERSANA

As an experienced Therapy Coordinator you will manage the delivery of and hold clinical responsibility for developing our adult and young people therapy service in London, Surrey and Sussex. The successful candidate will hold a counselling/therapy qualification and will have at least 2 years post-qualification experience of working with people affected by gender-based violence/abuse. You will also hold a BACP, UKCP or HCPC accreditation and have a depth of knowledge, understanding and experience of trauma informed therapeutic support, safeguarding and possess good all-round IT skills.

You will have experience of recruitment, induction, training and line management. You will have experience in delivering clinical supervision or be a skilled and experienced manager who demonstrates a commitment to Black feminist principles and has demonstrable experience of implementing these principles. If successful, you will also be part of the HERSANA Management Team which has operational responsibility for the day-to-day management of HERSANA and its services, in order to meet the aims and objectives of the organisation.

You will be highly organised, self-motivated, and passionate about ending gender-based violence and creating safe spaces for survivors. You will have a "can-do" approach and demonstrable commitment to HERSANA's feminist approach to supporting Black women and girls to be safer.

You will receive training and support for this role, as necessary.

HOW TO APPLY

To apply, you’ll need to complete the Application Form, including the Equal Opportunities Monitoring Section. When completing it please relate your application to the requirements stated in the attached person specification, as shortlisting for interview is dependent on the extent to which your application matches these. We are unable to accept CVs.                                           

The deadline for applications is Saturday 15th February 2025.

Benefits: 25 days holiday per year, plus UK public holidays. Flexible working. 5% employer pension contributions. Learning and development. Retailer and restaurant discounts.

REF-219075

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re seeking a well-organised coordinator to join our growing support services team and help us reach more people living with secondary (metastatic) breast cancer. You will coordinate the successful delivery of face to face and online services providing information and emotional support in the UK.

You’ll work as part of a team based across the UK and arrange delivery of services in the East of England, playing a key role in increasing our reach and uptake. 

You’ll liaise with venues, expert speakers and support our team of dedicated qualified sessional therapists, as well as providing technical support for the running of monthly online services. And you’ll build productive relationships with healthcare professionals and other stakeholders to promote our services and increase their reach and uptake.

About you

We’re looking for someone with experience of developing and delivering information and support services, preferably in a health or charity environment. You’ll understand the challenges for people living with illness or complex health or social needs and be keen to use your excellent organisation and time management skills to juggle a busy workload.

You’ll enjoy working collaboratively and managing relationships with a range of stakeholders. A great team player, you’ll be flexible and able to travel and work outside normal office hours, including regular overnight stays. Above all, you’ll relish the opportunity to deliver our ambition to provide support for anyone living with secondary breast cancer who needs us, by making our services more widely available and accessible.

Job description and benefits

Please download the job description and our attractive benefits package. 

Home working

This role is primarily home based with travel expected across the east of England and occasional travel to London and/or other parts of the UK.

When applying

We hope you choose to apply for this role.

Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

Monday 17 February 2025 at 09:00am

Interview date

Week commencing 24 February 2025

The Digital Transformation Strategy sets out a renewed vision for how digital technology can transform our mission to strengthen health partnerships globally. 

The team will focus on transforming GHP’s internal operations by embedding relevant digital practices into our organisational culture and supporting health partnerships with digital innovation to deliver impact in underserved communities. 

This role will require engagement across the different departments of GHP including programmes, and research, evidence and learning, and external engagement, as well as engaging with external stakeholders to drive and raise visibility of this agenda. This is an external-facing role - the ideal candidate will be able to translate their technical digital skills to non-technical experts both in the UK and different cultures around the world. 

Main responsibilities 

Product Management

1. Develop and enhance the user experience of both external and internal stakeholders across key digital products

1. Conduct user research and collaborate with cross-functional teams to drive a long-term strategy across our digital portfolio 

Stakeholder and project management  

1. Project manage key digital projects including scoping, testing, implementation, and review.

1. Lead and develop GHP’s digital reporting mechanism to track the success of digital implementation across programmes.

Operations  

1. Manage third party providers including vendors and Managed Service Providers, ensuring compliance with SLA’s.

1. Working with the COO and Digital Transformation Manager, review IT infrastructure and cybersecurity processes in support with IT MSP

Candidates can apply by submitting a maximum two-page cover letter stating why they areinterested in this position, what they would bring to the role and how they fit the person specification. This letter should be submitted with a CV by midnight Sunday 9th of February, with ‘DTO’ in the subject line. Please see job pack for further details. 

This post is UK based. Non-EC nationals will require current and valid and ongoing permissionto work in the UK.

GHP is committed to creating a diverse and inclusive organisation, reflecting the diversity ofthe health community and wider society. We welcome applications from people of allbackgrounds and personal characteristics. All staff must comply with GHP’S Safeguarding Policy and Code Conduct (visit our website for more information).

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

YMCA Hastings provides medium-low supported accommodation for a total of 47 young people at risk of homelessness, aged 16 to 25, and care experienced young people under the age of 18. We have a dedicated team of Support Workers, Night Support Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated just of the seafront, the project has strong links with and contributes to the local community.

We are looking for a Supported Housing Support Worker to join our Hastings Foyer team. Main areas of responsibilities are:

Housing

• Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. 
• Promote a credit culture, encouraging young people to keep up to date with all payments for rent.
• Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.
• Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. 
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). 

General 

• Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. 

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience relating to housing, support work, and/or working with young people at risk
• Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. 
• Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.
• Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.

Skills and Abilities 

• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. 
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

Assistant Director- Data & Insight

We have an exciting and challenging opportunity for an Assistant Director of Data and Insight to lead the Data and Insight function at the charity, covering England and Wales. 

This is a newly created senior leadership role and is a unique opportunity to influence the transformation of support Victims and Witnesses receive through modernising and overhauling the use of data. 

Do you want to make a difference every day?  Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability?  Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

Position: 5942 Assistant Director- Data & Insight

Location: Home based (with frequent travel to the London offices)

Hours: Full time 37.5, Monday - Friday 9-5

Contract: Permanent

Salary: £66,961.19 per annum (allowance: Home Working, London Weighting)

Closing Date: 11th February 2024. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As an Assistant Director Data and Insight, you will be leading a team of analysts and developers to transform and overhaul our approach to working with data, helping to gain meaningful insight and achieve strategic ambitions.

This role can be based homebased or hybrid working dependent on proximity to an office, with frequent travel to the London offices.

About You

You will need:

• The ability to develop a charity-wide vision for a coherent joined up approach to working with data and deriving insight.
• Experience of working with large and complex datasets and a deep understanding of the tools and software required to work with data.
• Experience of delivering transformation at multiple layers of an organisation.
• To be a highly motivated and inspiring manager of people and a skilled communicator.

Please see the Job Description and Person Specification for further details when you apply.

In Return…

Benefits include:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Data, Insights, Data and Insights, Data Manager, Insights Manager, Data and Insights Manager, Director of Data, Director of Insights, Director of Data and Insights, Assistant Director of Data, Assistant Director of Insights, Assistant Director of Data and Insights, Deputy Director of Data, Deputy Director of Insights, Deputy Director of Data and Insights.

Please note this role is being advertised by NFP People on behalf of our client.