Training Management Jobs
JOB DESCRIPTION AND PERSON SPECIFICATION
We are looking to recruit an exceptional Area Manager to provide direction and leadership to support the continued modernization and growth our retail operations. The Area Manager will support a passionate and committed retail team to deliver profit, promote fundraising and support eye health and public awareness. They will ensure that the business is run in a robust, transparent, compliant and efficient way in line with our values – whilst contributing expertise and energy to the wider charity.
Responsible to
Director of Retail
Direct reports
15 Shop Managers (direct)
Working hours and contract
Full time/permanent
Salary
£35,000 - £45,000 plus full travel expenses
Location
Central & Greater London
Start date
September 2024
Role Responsibilities:
Strategy, planning and growth
· Track progress against plans and budgets, and support shop teams to adapt, phase and prioritise work where appropriate.
· Ensure that broad and long-term thinking is brought to decision making and avoid reactionary behaviour, whilst capitalising on arising opportunities.
· Support the delivery of a five-year Retail Strategy (2024 – 2028), to include:
o The professionalisation of our systems and processes to capitalise on all income opportunities.
o Putting a positive customer experience at the heart of our approach.
o Delivering income upwards of £2.5m per annum with year-on-year growth to £10.6m by 2028/29.
o Deliver Gift Aid targets across all shops.
o Assist the Retail Development Manager in launching new shops.
o Utilise digital and social media to drive footfall and stock donations.
o Support fundraising through the shops, including legacy and IG marketing.
o Tailor each shop in the portfolio to maximise the potential of its unique location and its role in the business – including exploration of clearance, vintage, furniture and books.
o Create a framework of retail standards of excellence and ensure shops are managed and maintained to those standards.
Sales and Profit
- Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the area financial performance
- Foster a creative and entrepreneurial environment where team members seek to maximise income in new and innovative ways both within their shops and through a variety of channels, such as community events
- Drive the team to maximise income from Gift Aid on donated products
- Ensure that all financial procedures are adhered to and executed in a timely fashion by the shop teams
Shop Floor
- Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop management and Retail Partnerships team
- Ensure compliance with efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and internal regulations regarding donated stock are adhered to
- Inspire the team to provide a great customer and donor experience, which enables us to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Director of Retail within the agreed timeframes
- Empower the team to work in partnership with the Visual Merchandising Manager to create original, appropriate and commercially successful visual merchandising displays, including shop windows
- Make sure that all procedures for the sale of new and donated corporate products are followed by the volunteer team
- Work with the Director of Retail to ensure our shops are in good condition, maximise their potential and are fit for purpose
- Provide a safe and healthy working environment and ensure that all team members are aware of and operate within our health and safety policies and procedures, including waste management and customer safety
Leadership – Volunteers
- Support the Volunteer Manager and shop management teams to recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise income and profitability and guarantee the smooth running of the area.
- Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Define and develop our retail volunteer programme to ensure first rate volunteer experience, engagement, and great customer experience.
- Connect the volunteer team with our work and help them to understand the value of their contribution.
Leadership - Paid Staff
· Support members of the charity retail team to embed a high performing, motivated, collaborative, creative and dynamic culture – and seek opportunities to celebrate success
· Provide line management, leadership and growth opportunities to the Shop Management team.
· Support new starters with comprehensive induction and training.
- Ensure effective training, development and performance management of paid staff
· Support the annual appraisal and probation processes for all reports.
- Work within our policies and procedures when dealing with problems at work
Management - Being part of Vision Foundation
- Play active part in the charity, including attending and contributing to all-staff meetings
- Play a key role in enabling the shop to represent the charity and increase the knowledge of the local community about our mission and work
- Be accountable for the integration of each shop into the local community in collaboration with the shop teams
- Empower the team to respond to all appeals and fundraising opportunities.
- Adhere to and enforce our safeguarding policies
Other
- Required to adhere to our vision, mission and values
- Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Governance, finance and operations
· Understand and mitigate risk in the context of charity retail and multi-site working.
· Ensure timely and accurate performance reporting to Director of Retail.
· Support the Director of Retail in:
o Developing annual budgets, report variance and reforecast as appropriate.
o Developing and maintaining up to date policies and procedures and ensure these are embedded across the shops operation.
· Maintain up to date knowledge of charity law affecting retail and advice on emerging issues.
· Ensure all retail income is raised lawfully, including data protection legislation, Charity Commission guidance and Fundraising Standards/Charity Retail Association codes of practice.
· Ensure compliance with all relevant legislation including Trading standards, Health & Safety, fire and building regulations for the retail premises, ensuring annual inspections and training of all staff and volunteers.
Impact
· Explore opportunities to deliver the wider impact of the charity through the “shop front” of our retail portfolio, including employment, volunteer and training placements for blind and partially sighted people.
· Support eye health messaging through the shops.
· Support public awareness and understanding about visual impairment and visually impaired people.
· Share with customers the impact of the funds raised through shopping with us through in store communications, staff training and social media.
Personal attributes
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
• Comfortable working in a small team both strategically and operationally
• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
• Able to provide positive, dynamic, tenacious and flexible leadership at all times.
• Results-driven, able to measure and quantify own outcomes.
• Adaptable to changing landscape and evolving organisation.
• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
• Excellent verbal and written communication skills
• Highly organised with ability to plan effectively and allocate resources appropriately.
• Committed to equal opportunities and inclusion
• An understanding of and commitment to blind and vision impaired people.
Person specification:
Skills, knowledge & experience
Essential
· Experience in retail management delivering significant sales and profit growth across multiple sites, ideally in a charity retail context
· Experience of developing and managing budgets
· Experience of EPOS systems and Gift Aid
· Experience of setting and managing income and expenditure budgets
· Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture
Personal attributes
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
• Comfortable working in a small team both strategically and operationally
• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
• Able to provide positive, dynamic, tenacious and flexible leadership at all times.
• Results-driven, able to measure and quantify own outcomes.
• Adaptable to changing landscape and evolving organisation.
• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
• Excellent verbal and written communication skills
• Highly organised with ability to plan effectively and allocate resources appropriately.
• Committed to equal opportunities and inclusion
• An understanding of and commitment to blind and vision impaired people.
Other benefits
We value our staff and volunteers and want to make sure that they are supported in their work. We also offer:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Study leave and financial support for training & development
· A cycle to work scheme, eye test vouchers, a staff loan scheme, and access to an Employee Assistance Program
· An active Social Committee and staff events
The interview process is planned as follows:
• First interview by teams
• Second in person interview and commercial presentation
• Meeting with the senior retail team:
o Area Manager
o Retail Development Manager
o Retail Partnerships & eCommerce Manager
We value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools
The client requests no contact from agencies or media sales.
Team Manager - Tenancy Rights ( Private renters)
To apply visit our website to down load a full recruitment pack
Successful candidates must demonstrate their ability to:
- Manage, build, inspire and support the wellbeing of a high-performing team of private tenancy rights caseworkers who deliver positive experiences and outcomes for services users and stakeholders
- Keep up to date with developments in or affecting tenancy rights, housing law and its enforcement
- Ensure our accredited service-quality standards are achieved,
- Encourage and support user involvement and private tenants’ voice generally in our service development
- Represent Safer Renting to and manage relationships with an agreed group of local authorities
Closing date for applications 23:59 hours on14th July 2024
Salary c £35,000 per annum
Please go to our website to download a full recruitment pack . Applications will require the submission of a CV & supporting statement , along with a criminal records declaration form and diversity monitoring form which can be obtained from the "work with us" page on our website.
The client requests no contact from agencies or media sales.
Join the Senior Management Team of a financially stable charity and its busy trading company, all focused on Quaker values of peace, equality, sustainability and truth.
Our new Finance Manager will develop, oversee and operate good financial management across all our activities. As our lead finance-focused staff member, they will undertake a lot of hands-on work, but will also take part in high-level shared decision making and financial planning. They will manage one part-time (0.3 FTE) Finance Administrator and work closely with the Executive Officer and the Area Meeting Treasurer (a voluntary role). They will be our in-house expert on all things financial and will see the impact of their work every day.
We are faith-based community dedicated to Quaker values of peace, equality, simplicity and truth
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Stories are at the heart of everything we do at Age UK. Are you an excellent communicator with the skills to share the voices of older people, and bring our vital services to life? Age UK is recruiting for a Stories Manager to join our dynamic Brand and Content Team.
No one can describe the difference Age UK makes as well as the people whose lives we have touched, and in many cases changed forever. This is a fast-paced and varied role with no two days being the same. working across multiple channels and campaigns. The post holder may one day interview an older person to capture their story, the next be attending a film shoot, all whilst ensuring the storytellers welfare remains our highest priority.
If you're a born 'people person', love nothing more than a good chat, have an ear for a story and the creativity to bring it to life across multiple channels, then this could be the perfect role for you.
Please note: The successful post holder will be subject to an Enhanced DBS check.
This fantastic opportunity offers hybrid and flexible working between home and our London office near Tower Hill. Currently the team meet typically once a week in the London office.
Your travel costs to the London office are not covered. This role will also require regular travel around the country, to our Network Partners and Storytellers - travel costs to these locations will be covered by Age UK.
Age UK Internal Grade - 6L
Must haves:
* Experience of identifying, onboarding, and stewarding storyteller
* Experience conducting major interviews.
* Excellent communication skills, both written and oral.
* Line management experience.
* Experience of working cross-team and cross-department, adapting to various working styles and adapting working style accordingly.
* Good organisational and planning skills, whether with overall projects or managing your own workload/that of the team in the face of competing requests.
* Experience using databases and maintaining accurate records of information.
* Experience inputting into, working with, and adhering to consent processes.
Great to haves:
* Training as a journalist would be helpful, not just to develop interesting stories, but to identify how these stories can be used to maximise their impact.
* Experience of working directly with vulnerable adults and of managing ethical protocols.
* Ability to understand and manage ethical issues sensitively and make appropriate judgements in the context of your work
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Subject to enhanced an enhanced DBS clearance
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For over 75 years MAF has been working in partnership with hundreds of Christian and relief organisations, enabling practical help, physical healing and spiritual hope to be delivered to some of the world’s most remote and inaccessible communities.Leading the people team you will oversee the development and implementation of our PEOPLE strategy designed to attract, develop, and retain a high performing and creative workforce who are passionately engaged with our vision to see isolated people changed by the love of Christ. Part of that plan will be the development of strategies to address our recruitment needs both in the UK and overseas. The Director will also provide strategic level HR leadership to our 60+ UK based staff and 30 staff and their families overseas.
Reporting to the CEO, you will serve on the six-strong senior leadership team contributing to the wider organisational strategy and play a central role shaping the Christian culture of the organisation.
There is an occupational requirement for the job holder of this position to be a committed Christian. Additional information is available on request.
Responsibilities
The Director of People and Culture has nine key performance areas
- Enhancing learning within the charity to ensure that we have the skills, experience and mindset needed to move forward. (Learning & Development)
- Shaping our practice to align with our Values, Mission, and Cultural Norms (Culture)
- Creation and maintenance of a positive culture promoting staff wellbeingand community. (Wellbeing)
- Design and delivery of strategies to increase the number of new recruits to serve overseas and attract and hire talent to serve in our offices in the UK. (Talent Acquisition)
- Shared responsibility for Improving Partnership internally within MAF UK and externally with MAF International (MAFI), other Resourcing Groups and mission and Church groups within the UK. (Partnership)
- Taking thelead on all HR related issues and acting as a trusted partner and guide to members of the Executive Team. (Leadership)
- Managing our compensation and benefits schemes to ensure that MAF UK compensation remains fair and competitive. (Compensation & Benefits)
- Maintaining a high level of legal awareness and ensuring HR legal obligations are maintained and our policy and practice is appropriate (Legal & Finance)
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- Ensure that HR policy and practice remains compliant
- Ensuring that our ‘Safeguarding’ responsibilities are upheld, staff receive training and DBS checks as appropriate
- Oversight of the People budget including the international staff, recruitment and training.
9. Professional Development by maintaining currency with employment legislation, HR good practice, and trends within Christian mission organisations
Qualifications, Skills & Experience
Requirements:
Education/Qualifications:
- Degree or equivalent standard
- CIPD qualified (Level 7 - Chartered membership)
Experience:
- Proven experience in senior HR, management, and leadership roles
- Success in HR strategy design and change management
- Significant experience in recruitment
Skills/Abilities:
- Strategic planning and financial management expertise
- Excellent communication, presentation, and training skills
- Ability to influence at all levels within a complex organisation
- Knowledge of UK HR employment legislation
Personal Attributes:
- Committed evangelical Christian, able to represent MAF's mission, values and beliefs
- Emotional resourcefulness and service orientation
- Flexibility and adaptability towards others and circumstances
Terms and Conditions
- Location: This role can be based at the MAF UK Offices in Folkstone, Kent or optionally could be in the Oxford, Cambridge arc as we seek to launch a new hub in the Milton Keynes area, maximising our engagement with a thriving local aerospace and charity sector region. Up to two days a week in our Folkstone Office might be initially required.We welcome hybrid working in line with our flexible working policy, the needs of the business, the requirements of the role and your location. This will be discussed at interview.
- Working Hours: This is a full time role (at least 36 hours per week, with 1 hour for lunch daily unpaid) but requiring some flexibility on the successful candidate to work additional hours occasionally some of which could be outside the normal business hours. Hours should be agreed with line manager.
- Travel: Flexibility will be required for working additional hours and travel to meet business needs (inlcuding overseas travel) or for travel/meetings on weekends or evenings.
- Annual Leave: Annual leave entitlement of 22 days per year and 8 paid public holidays per year.
- Pension Scheme: Non-contributory (10% of salary).
- Probation: 6 months
- Notice Period: 3 months each.
- Salary: circa £65,000 per annum
Deadline for applications: midnight Sunday, 28th July 2024.
Are you looking for a role within an organisation where the work you do makes a real difference to people's lives? Are you looking to develop and diversify your fundraising experience with a sector-leading team?
If the answer is yes, then our Public Sector Development Manager role could be for you.
Every childhood is worth fighting for. This is our belief. We all share it. It drives the NSPCC's Major Giving Department to bring in the funds needed to protect children and prevent abuse. Join us at the NSPCC as a Public Sector Development Manager.
The role will work with the Lead for Public Sector Development, Senior Public Sector Development Managers, and a fellow Public Sector Development Manager towards a shared income target of around £5 million per annum. These funds will create ground-breaking NSPCC projects that support millions of children and help prevent abuse across the UK.
The Public Sector Development Manager will work at both a national and local level to secure grants that help the Statutory team achieve its annual income target. Working across the charity, she/they/he will build relationships with colleagues and senior stakeholders, and source and share information with funders through engaging written materials, phone conversations and face-to-face meetings. Alongside managing their own portfolio, she/they/he will support team members to maximise income from public sector funding streams.
The Major Giving department is open and supportive with an active social life The wider Trusts & Statutory Team has grown considerably - increasing its annual income by more than £6 million since 2017/18. With bespoke training opportunities, room for significant development and growth, and the support of colleagues and resource teams, the role will provide the opportunity to make a positive change for children and families across the UK.
The successful candidate will have:
- Experience of working with major funders, successfully bidding for their support and providing ongoing stewardship
- The ability to produce compelling written materials of the highest quality
- Strong interpersonal and relationship building skills
- Proven success in delivering financial objectives through effective bid management
About Rotherham Hospice
At Rotherham Hospice, we provide exceptional care for all those affected by terminal illness and are the only adult hospice in Rotherham for the people of Rotherham and surrounding villages.
We began offering Day Hospice services in 1994, and have grown over the years to now provide a 14 bed Inpatient Unit alongside our Hospice Community Team who provide care in the community.
Our dedicated team of staff and volunteers work together to provide palliative care that incorporates psychological, physical, social and spiritual support to help patients and their families achieve the very best quality of life, both at home and in the Hospice.
We believe in making a meaningful difference to the lives of patients and their families. As a member of our dedicated team, you'll have the opportunity to contribute to a community of care that goes beyond the ordinary. We value innovation, teamwork, and a commitment to excellence in all that we do.
Join us in creating a compassionate and supportive environment where every team member plays a vital role in enhancing the quality of life for those we serve.
Your Responsibilities
- You will lead Rotherham Hospice’s community fundraising strategy and manage its associated income and expenditure budgets, ensuring that all targets are achieved and / or exceeded where possible.
- Through expert stewardship, you will ensure all our community supporters are invested and engaged with our cause and you will ensure all financial and relationship opportunities are explored and maximised to their fullest potential.
- You will build meaningful relationships with individuals and community groups within and surrounding the Rotherham area, supporting community-based activities and initiatives.
- As part of our high performing Fundraising Team, you will line manage our Community Fundraising Officers, setting a first-class example through proactivity and behaviours.
About you:
Experience
- At least 2 years’ experience in a similar role with solid knowledge and understanding of Community Fundraising.
- Proven experience developing compelling propositions that drive results and generate income / supporter acquisition.
- Proven experience of meeting and exceeding financial targets in a fundraising setting.
- Experience developing and implementing supporter journeys across multiple channels and communication methods including telephone, written and face-to-face communications.
Skills and Abilities
- Able to plan, organise and prioritise workloads.
- Ability to create meaningful long-lasting relationships.
- Ability to demonstrate flexible and efficient working.
- Ability to demonstrate accurate and effective approach to tasks.
- Ability to multi-task on a variety of complex projects in a busy department.
- Good communicator and able to quickly build the confidence of colleagues.
What we can offer you
Holidays- A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day’s leave in every 5th year.
A supportive & comfortable working environment- Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another.
Hassle-free parking at no cost- No one is more than a couple of minutes’ walk from the Hospice.
Great meals & drinks- Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building.
Reassurance- Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 2x your annual salary should you die whilst working in our service.
Training & development- Every employee will be supported with their training and development needs and will be regularly supported by their line manager.
The client requests no contact from agencies or media sales.
We are launching our external training scheme nationally & have an exciting opportunity for a talented and enthusiastic individual to join Victim Support as a Client Account Manager.
We are looking for a dynamic individual to play a vital role in the success of this new initiative, which will see organisations who sign up become part of a network of organisations who want to ensure victims of crime are understood, listened to and given the best support possible.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is 12 months fixed term, home based, working 37.5 hours per week Monday-Friday 9am-5pm. Travel within England and Wales may be required.
As the Client Account Manager, you'll be instrumental in building and nurturing relationships with organisations who we deliver training to. Your responsibilities will include understanding their needs, serving as their primary contact for inquiries, and researching new opportunities. A key focus of the role will be promoting training options to universities, the private sector and other organisations and services.
This is a challenging yet rewarding role, providing an excellent opportunity for the right person. Previous account management experience is not a prerequisite. Instead, we value transferrable skills such as marketing, sales, community development, community engagement or stakeholder management. Regardless of your background, if you believe you have what it takes, we're eager to hear how you can contribute to the success of this role.
You will need:
- Enthusiasm and a flare for building rapport with a wide range of people
- Excellent time management and prioritisation skills
- Strong communication skills and confidence in speaking to professionals on the phone, virtually and in meetings
- Exceptional listening skills and the ability to disseminate important information to stakeholders
- Meticulous attention to detail and excellent customer service skills
- The ability to think on your feet and be creative and innovative in developing new ideas and ways to engage with external organisations
If the opportunity to be part of this flagship scheme excites you and you think you're up for the challenge, we'd love to hear from you.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting individuals to turn their life around?
We are actively recruiting for full-time Settling-In Facilitators who will play a vital role in helping individuals at the start of their prison journey to settle into prison life.
If you have experience of delivering provision in group and individual settings and a strong desire to make a positive impact, we would love to hear from you. Experience of supporting individuals as they navigate life’s transitions, including those entering into new environments such as prison is desirable but not essential.
As a Settling-In Facilitator, your primary responsibility will be to deliver high-quality emotional resilience training sessions to prisoners. Additionally, you will play a crucial role in training and collaborating with peer mentors to provide ongoing support during the initial stages of an individual’s prison experience. We understand the importance of your own development, and to support you in becoming a skilled Facilitator, we offer comprehensive training, including opportunities to attain recognised qualifications.
Please click here for the full job description and person specification.
Don’t miss this chance to embrace a flexible, professional, and friendly work environment where your contributions are truly valued and appreciated. Apply now for a rewarding opportunity to make a difference in the lives of others and in your own journey toward personal and professional growth.
In return for your skills and experience, you’ll receive the following benefits:
- An annual salary of £25,372 – £29,148 per annum.
- 30-33 days holiday, plus bank holidays (pro rata)
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service)
- Death in service life assurance policy (3 x annual salary)
- Flexible working
- Generous sick leave benefits
- Enhanced maternity and paternity leave
- Comprehensive training and development programmes
- Mental health first aiders
- Cycle to work scheme
- Interest free season ticket loans
- Interest free parking permit loans
- Employee Assistance programme (AXA)
Please note that due to the nature of the work, this role is subject to an enhanced DBS check and prison vetting. However, please note that having a disclosure will not automatically determine your employment with CXK. Any disclosures will be discussed with you following a conditional offer of employment.
Closing date for applications: 9am, Monday 15th July 2024. Interviews will take place on 26th July 2024 in Ashford, Kent.
**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible*
We have an exciting opportunity for a Case Manager to join the Lancashire team in Blackpool, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
Victim Support have been successful in securing funding for the delivery of Drive. Drive is an innovative national framework that aims to improve the lives and safety of victims and children affected by domestic abuse by holding high-risk perpetrators to account. This involves the identification and targeting of high risk/high harm perpetrators and combines case management with a co-ordinated multi-agency response.
We are looking for a case manager who will work with approximately 31 perpetrators per year. This role is based from our Blackpool Office, delivering a service that covers Blackpool, Wyre, Fylde, Lancaster and surrounding areas therefore you will need to hold a full driving license and have access to a car. You will be eligible to apply for Hybrid working (2 days per week from home) after successful completion of your probation. As a Drive Case Manager, you will be:
- Providing intensive case management on a one to one basis with perpetrators whose victims have been identified as high risk at MARAC to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services.
- Working collabertively with existing agencies to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved.
You will need: -
- An understanding of domestic abuse, risk assessment and risk management including experience of working with victims and/or perpetrators of domestic abuse, those with complex needs and/or challenging behaviour.
- The ability to build relationships with key stakeholders and develop multi-agency responses to support and/or disrupt perpetrators in order to reduce the harm they pose to victims.
- The ability to appropriately challenge service users and other agencies in order to achieve positive outcomes and reduce the risks posed to victims
- To be flexible, adaptable and highly resilient.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a change in career to one that has a real and fulfilling impact? Do you have a passion for making a difference? Would you like to be part of an award-winning Charity that helps improve the lives of more than 260,000+ individuals each year?
If so, CXK is looking for a Trainee Careers Adviser to work at both HMP Maidstone and East Sutton Park as part of its expanding and successful in-custody Information, Advice and Guidance (IAG) service covering Kent, Surrey, and Sussex.
As part of a collaborative team, you will provide professional, impartial IAG to prison residents, motivate them, develop their work-related skills, and provide overall support to help them find employment, education, training, apprenticeships, or volunteering opportunities upon their release.
You will receive full training and be supported by CXK’s excellent training team to obtain all the skills you need to flourish in the role and achieve an accredited formal IAG Level 4 qualification.
To be eligible for this role, you must have a willingness to learn on the role and a commitment to obtain your IAG qualification. You must also possess the ability to build effective and professional relationships with individual clients, coupled with a non-judgmental attitude and a desire to support people in fulfilling their potential.
Don’t miss out on this unique opportunity to make a positive impact on people’s lives and at the same time as learning new skills, a formal qualification and opening up great career opportunities for yourself.
Join CXK’s expanding prisons team and become part of a Charity that is committed to making a real difference and inspiring people to thrive. Apply now to be part of this rewarding and meaningful journey.
In return for your skills and experience, you’ll receive the following benefits:
- An annual salary of £25,372 (pro rata)
- 30-33 days holiday, plus bank holidays (pro rata)
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service)
- Death in service life assurance policy (3 x annual salary)
- Flexible working
- Generous sick leave benefits
- Enhanced maternity and paternity leave
- Comprehensive training and development programmes
- Mental health first aiders
- Cycle to work scheme
- Interest free season ticket loans
- Interest free parking permit loans
- Employee Assistance programme (AXA)
About CXK
CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training. We continually strive to provide the best services to meet the needs of 260,000+ beneficiaries that we support each year – empowering individuals and strengthening communities across the South of England.
Passion, innovation, and integrity are at the heart of our culture. Therefore, we’re dedicated to bringing together highly skilled people who are passionate about making a difference. In return, we offer a flexible, professional, and friendly work environment in which are staff are truly valued and invested in.
Closing date for applications: 9am, Monday 29th July 2024. Interviews will take place on 9th August 2024 in Ashford, Kent.
**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible*
About Switchboard
Brighton & Hove LGBT Switchboard connects and supports people in need across Sussex. Originally set up as a helpline in 1975, we've grown to deliver a wide range of essential services for our community.
This exciting new role will be supporting Switchboard to continue innovating, developing and delivering services, by and for LGBTQ people in Sussex.
About the role
We are looking for a dedicated, experienced fundraiser to oversee and drive forward all of our income generation. This post will work closely alongside our various teams and projects to raise awareness of our work among potential supporters. The postholder will be responsible for building sustainable and diverse income streams through regular giving, bid writing, events, and corporate partnerships. You will establish engaging supporter journeys that maintain long-term relationships with regular donors, high net worth supporters, and corporate clients.
Here's the person specification for the role:
- At least 2 years of experience of proven success in a fundraising role.
- Detailed knowledge of at least one of the following: trusts and foundations / individual giving / community / corporate fundraising.
- Excellent written and verbal communication skills, able to engage and enthuse audiences through a broad range of communications channels.
- Experience of planning, delivering and evaluating events, projects and/or campaigns.
- Leadership experience - this could be in work or elsewhere, with staff, projects, volunteers or communities.
- Project management and organisational skills, and the ability to prioritise and work in a self-directed manner.
- Understanding of LGBTQ+ communities.
- Ability and willingness to help with organisational events such as Pride or conferences several times a year.
- Self-motivated, able to work on own initiative as well as part of a team.
- Ability to build effective working relationships with frontline staff, volunteers, service users and partner organisations.
- Numerate; able to understand, monitor and manage budgets and other financial information and systems.
- A strong belief in Switchboard's vision, mission and values.
How to apply
Please send your CV and a covering letter of no more than two pages setting out how you the above criteria set out in the person specification.
Applications close: 9am, Monday 22 July, 2024
Planned interview date: Tuesday 30 July, 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a change in career to one that has a real and fulfilling impact? Do you have a passion for making a difference? Would you like to be part of an award-winning Charity that helps improve the lives of more than 260,000+ individuals each year?
If so, CXK is looking for a Trainee Careers Adviser to work at both HMP Elmley and Standford Hill as part of its expanding and successful in-custody Information, Advice and Guidance (IAG) service covering Kent, Surrey, and Sussex.
As part of a collaborative team, you will provide professional, impartial IAG to prison residents, motivate them, develop their work-related skills, and provide overall support to help them find employment, education, training, apprenticeships, or volunteering opportunities upon their release.
You will receive full training and be supported by CXK’s excellent training team to obtain all the skills you need to flourish in the role and achieve an accredited formal IAG Level 4 qualification.
To be eligible for this role, you must have a willingness to learn on the role and a commitment to obtain your IAG qualification. You must also possess the ability to build effective and professional relationships with individual clients, coupled with a non-judgmental attitude and a desire to support people in fulfilling their potential.
Don’t miss out on this unique opportunity to make a positive impact on people’s lives and at the same time as learning new skills, a formal qualification and opening up great career opportunities for yourself.
Join CXK’s expanding prisons team and become part of a Charity that is committed to making a real difference and inspiring people to thrive. Apply now to be part of this rewarding and meaningful journey.
In return for your skills and experience, you’ll receive the following benefits:
- An annual salary of £25,372 (pro rata)
- 30-33 days holiday, plus bank holidays (pro rata)
- Defined contribution pension scheme (matched by CXK up to 10% depending on length of service)
- Death in service life assurance policy (3 x annual salary)
- Flexible working
- Generous sick leave benefits
- Enhanced maternity and paternity leave
- Comprehensive training and development programmes
- Mental health first aiders
- Cycle to work scheme
- Interest free season ticket loans
- Interest free parking permit loans
- Employee Assistance programme (AXA)
About CXK
CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training. We continually strive to provide the best services to meet the needs of 260,000+ beneficiaries that we support each year – empowering individuals and strengthening communities across the South of England.
Passion, innovation, and integrity are at the heart of our culture. Therefore, we’re dedicated to bringing together highly skilled people who are passionate about making a difference. In return, we offer a flexible, professional, and friendly work environment in which are staff are truly valued and invested in.
Closing date for applications: 9am, Monday 29th July 2024. Interviews will take place on 9th August in Ashford, Kent.
**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible**
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE: Full-time (37.5 hours per week) / Permanent / working onsite Monday to Friday, 9.00am-5.00pm with one late shift per week.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?
If so, we have an exciting opportunity for a Deputy Supported Housing Manager at Guildford Foyer, our 24 hour supported housing service. The Foyer houses up to 33 young people who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. In delivering the role, you will be responsible for:
- Service Provision: Supporting the Project Manager with the daily operations of the services so that they meet the requirements of the service specification. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services Team to complete estate inspections and health & safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Project Manager ensure effective income collection for all beds, working closely with the Rents Team to create a rent payment culture.
- Leadership and People Management: Directly line managing team members and supporting the Project Manager in recruiting and inducting new staff. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions.
- General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.
ABOUT YOU - We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself
You will already have experience working in supported housing, or similar services for young people and/or adults at risk, as well as managing and/or supervising a team. You will have experience of creating or maintaining psychologically informed environments and overseeing the delivery of trauma informed care and support. You will have good communication and facilitation skills and the ability to successfully manage challenging situations whilst remaining calm and solution focused. You will have experience of overseeing safeguarding procedures for young people or adults at risk in residential settings, and knowledge of how to maintain professional boundaries.
CLOSING DATE – 28 July 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility - If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this role, you’ll take charge of our cash appeals programme, inspiring our incredible supporters to connect with the families we work alongside, take action and become lifelong members of our global family. You’ll collaborate closely with the Head of Supporter Engagement to implement our mid-value strategy to amplify the value of some of our most loyal supporters. In addition, you’ll create inspiring communications and engagement opportunities to improve donor retention and ensure supporters stick with us for the long term.
What we offer
- Flexible working opportunities – hybrid working with ability to work from home ( as well as attend our Bath Office)
- Generous annual leave entitlement - 25 days annual leave, increasing to 27 days after 2 years' service and 30 days after 5 years' service
- Training and development opportunities to personally grow and learn in the role
- A salary sacrifice pension scheme
- A supportive working environment that champions wellbeing and support
- A fulfilling opportunity to contribute to a meaningful cause.
The client requests no contact from agencies or media sales.