Training Administrator Jobs in EH6 6EA
This is a fantastic opportunity for an ambitious and self-driven professional who can contribute to high-profile projects in the charity sector and use their skills to support our training function as it grows.
Driven by our values and behaviours, we are a high-performing, forward-thinking and solution-focussed organisation. We value teamwork and actively seek other opinions to ensure we can deliver to the highest standard as well as commit to reflecting upon our work to ensure a continual improvement culture. We welcome applications from individuals who are inspired by our values and behaviours.
As we continue to grow and expand our training course offerings, we are entering an exciting new phase in our mission to support the professional development of immunologists and healthcare professionals. This role presents a unique opportunity to join our team and contribute to initiatives that make a real difference. You will play an integral role in developing the skills and knowledge of those in scientific research, medicine and veterinary medicine, empowering them to directly impact global health.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Smile Train
Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, lifechanging comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries and we’re just starting. We are truly changing the world one smile at a time.
Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!
Reports To
UK Fundraising Director
Summary
We are looking for a highly skilled Legacy Manager with demonstrated experience, preferably within the charity sector or comparable commercial environment. The role will involve primarily working from home and must be situated in or near London to attend regular in person meetings with key staff.
Key responsibilities
Take responsibility for a portfolio of around 300 legacy pledgers in order to deepen relationships and offer excellent stewardship to ensure that legacy pledgers feel valued by STUK and their pledge is retained.
Act as the first point of contact for legacy enquiries, both internal and external, responding with authority, sensitivity and diplomacy, so that legacy enquirers and intenders choose to leave STUK a gift in their Will.
Plan and deliver a programme of marketing and advertising to promote legacy giving and grow our pipeline of legacy supporters. This will include contributing to campaign strategy development; producing marketing materials including newsletters; and consulting with the Head of Individual Giving re legacy mailings.
Undertake general legacy communications including developing a tangible legacy vision, make phone calls, arrange one to one meetings and write personal notes/letters.
Organise at least 2 – 3 legacy events per year including post-event follow-up.
Organise legacy stewardship activities such as recognition mechanisms.
Liaise with and oversee the administrative work of Legacy Link, our legacy administrators.
Keep accurate and up-to-date records of all legacy activity on Salesforce and in shared files.
Provide useful data insight and analysis producing regular statistical, qualitative and financial reports of legacy activity.
Manage in memoriam marketing.
Travel
There is limited but regular travel into London for regular team meetings as well as periodic travel as needed around the UK for meetings with legacy pledgers and to organise legacy events.
Required Education and Experience
5+ years of relevant experience with exposure to legacy marketing and liaison with legacy enquirers, considerers and pledgers preferred.
A proven history of generating significant growth in key legacy metrics such as numbers of legacy enquirers and pledgers.
Demonstrated success in developing substantive donor relationships and in supporting senior management and programme staff, to execute donor and engagement strategies.
Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors.
Extremely detail-oriented with strong organisational and time management skills.
Able to take ownership of a process and to use problem solving skills to resolve issues.
Able to make sound decisions based on analysis, experience and judgment.
Able to function both independently and as part of a global team.
Familiar with the MS Office and donor management systems. Knowledge of Salesforce and First Class preferred.
Bachelor’s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
Application Information
Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, [a writing sample-an existing example of your writing; no need to create something new], and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Smile Train
Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, lifechanging comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries and we’re just starting. We are truly changing the world one smile at a time.
Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!
Reports To
UK Fundraising Director
Summary
We are looking for a highly skilled Philanthropy Manager with demonstrated experience, preferably within the charity sector or comparable commercial environment. The role will involve primarily working from home and must be situated in or near London to attend regular in person meetings with key staff.
Key responsibilities
Maintain a portfolio of 50 – 70 major donors and prospects by creating and implementing strategies for the cultivation, solicitation, and stewardship of donors with the capacity to make 5 and low 6-figure annual gifts (bigger gifts would fall to the Vice President, International Development and UK Fundraising Director)
Conduct 75 to 100 meetings with donors and prospects annually through one-on-one meetings, site visits, and other types of meaningful contact.
Provide recommendations and assist in executing effective strategies to practice moves management and increase fundraising results.
Write and create customised proposals and presentations for major donors.
In coordination with the UK Fundraising Director, assist with developing projects that will enhance the major giving operations of the Development Department and support them by developing strategy briefs and leading preparation meetings.
Help produce cultivation and stewardship programs for prospects and major donors.
Organise at least two major donor events each year.
Organising research on major donors as well as conducting supplemental research.
Ensure all key administrative tasks for the philanthropy programme are taken care of.
Other duties as are appropriate for this role.
Travel
There is limited but regular travel into London for regular team meetings as well as travel as needed around the UK for meetings with major donors.
Required Education and Experience
5+ years of relevant experience with exposure to major gift donor cultivation, solicitation and stewardship processes preferred.
A proven history of generating income in the £100,000’s and securing gifts of £25,000 or more.
Demonstrated success in developing substantive donor relationships and in supporting senior management, program staff, to execute donor and engagement strategies.
Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors.
Extremely detail-oriented with strong organisational and time management skills.
Able to take ownership of a process and to use problem solving skills to resolve issues.
Able to make sound decisions based on analysis, experience and judgment.
Able to function both independently and as part of a global team.
Familiar with the MS Office and donor management systems. Knowledge of Salesforce preferred.
Bachelor’s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
Application Information
Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, [a writing sample-an existing example of your writing; no need to create something new], and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Analyst and Database Manager
· Hours: 3-4 days per week.
· Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London.
· Reporting to: Director of Brand and Digital.
· Benefits: Flexible working arrangements, 28 days of annual leave + 1 day for your birthday (pro rata for part time), pension scheme.
· Key relationships: External relationships with CRM agency, contact across the organisation.
· Salary: £40,000 FTE per annum (pro rata for part time).
Are you a talented data-oriented professional who can work at pace to create insights that drive organisational decisions and oversee the data at our healthcare charity? If so, there’s an exciting and vital role waiting for you where you can make a difference to our global community.
Job description
This is an exciting opportunity to be at the heart of the Charity operations. This role will help to continue to transform the way the Charity uses data to make decisions. As data is at the heart of our organisational strategy for our next phase, you will play a big role in making an impact through this role. You will ensure the correct systems, processes and training are in place for gathering, storing, processing, analysing and reporting on data.
· Primarily the postholder will be responsible for: the delivery of dashboards, KPI reports, analysis and insights to the organisation to drive organisational strategic decisions.
· The effective and smooth management and upkeep of our database (MS Dynamics) as well as the organisation’s use of our database ensuring data is accurate and able to be used efficiently by the organisation.
The role involves understanding different systems and processes, and working with data challenges. You must be able to keep the end user in mind in your decisions, as the community is at the heart of all we do.
If you’d like to join us, we invite you to apply as soon as possible.
Main Duties and Responsibilities
· Analysis and reporting
o Lead on the delivery of dashboards, KPI reports, analysis and insights to the organisation to drive organisational decisions and demonstrate our impact.
o Identify trends within our database to inform our activities to drive engagement of our community and the loyalty and retention of our supporters.
o Run regular reports to communicate our database reach and scope, including using Power BI for data visualisation.
o Build and run regular activity reports, post-campaign reports and in-depth analytical reports to provide data-driven insight into supporter behaviour, using CRM, Excel and other relevant tools.
· Campaign management and data selection support
o Support fundraising team and community engagement teams with their data selections for email, mail shots, webinars, survey distribution and any other communication to members or supporters. Work with colleagues to understand their data needs, then schedule and project manage all data selections and segmentation.
o Work to ensure smooth data management from start to finish of campaigns.
· Data and database lead
o Lead on all data activity for the Charity, being responsible for the integrity of our data and adherence to protocols.
o Identify developments needed to the MS Dynamics database system to help the organisation achieve its goals.
o Ensure our database serves as a single customer view by connecting data through automations (supporting our external database provider).
o Build supportive relationships with colleagues to ensure their data needs are fully understood and met, including ensuring the right data is available for email selections (Dot Digital).
o Provide training and support to staff so they are able to confidently use the database as relevant to their roles.
o Creating and/or improving data-related policies and processes.
o Assist in the diagnosis of data and database problems and research solutions.
· Compliant use of data
o Ensure data processes are within relevant legislation, including GDPR and other data protection legislation.
· Data integrity and quality
o Advise and accurately maintain all data protocols and ensure that all data activity is promptly scheduled and actioned.
o Ensure regular ‘house-keeping’ functions to ensure that standard data is maintained at a high level.
o Ensure individual entries and bulk uploads and imports from website and Excel spreadsheets are performed accurately and on time.
· Supplier management
o Work with 3rd party suppliers to help scope and deliver database changes and perform UAT.
· Customer support processes
o Work with colleagues to ensure all supporter enquiries and interactions are dealt with promptly and efficiently – such as FAQ’s, responses etc.
· Line management
o Management of the Digital and Database Administrator, ensuring they are able to perform their role effectively.
Key Skills
Experienced and skilled data analyst with database management experience, keen to make a positive difference through their work.
Database Management and Analysis
· A passion for all things data-related.
· Strong analysis skills, confident with Power BI and advanced Excel, confident in delivering dashboards, reports and analysis to drive decision-making. Strong, demonstrable experience with Microsoft Dynamics, our database system, including testing database development.
· Able to deal with sensitive / confidential information.
· Strong understanding of GDPR and other data protection frameworks.
· Strives to improve and streamline processes.
· Able to identify system development needs to optimise the use of data across the organisation.
· Able to assess and problem-solve conflicting data to find resolutions.
· Able to generate routine reports from the database accurately.
· Strong attention to detail, methodical and accurate.
· Keeps an eye on the big picture of the charity goals and ensure all data development is aligned to this.
General
· Able to drive change – enjoys seeing improvement delivered.
· Experienced in managing supplier relationships.
· Excellent time management skills with the ability to prioritise own workload, deal with conflicting demands and work under pressure to meet tight deadlines.
· Proficient with Microsoft Office and, in particular, strong skills in Excel including knowledge of formulas, pivot tables and graphs.
· Ability to work well as part of a small team and be able to develop as part of that team.
· Strong interpersonal skills.
· Excellent written and oral communication skills.
· Proactive approach, keen to self-teach new techniques and methodologies.
About Overcoming MS
At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices alongside medication benefit physical and mental health.
Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.
Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information comes from a reliable source so they believe in it and adopt the changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.
By working at Overcoming MS, you can help make a difference to the lives of those impacted by multiple sclerosis.
Working location and hours
You are comfortable working remotely within the UK, as part of a small team, and happy to travel occasionally to London and other locations for meetings.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter by midnight on Tuesday 4th February 2025. Please respond ASAP, as we will start screening candidates as soon as we receive applications. The role may close early if we find the right candidate.
In your covering letter, please let us know:
· Your motivation for applying for the role
· Your notice period
· Your current location.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.
No agency contact, please.
We're here for everyone with MS who wants to take control of their health and wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A rare and exciting opportunity to support the fundraising, strategic development and impact evaluation of a wide range of Charities in the UK, as part of a friendly and supportive consulting team.
Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, our services range from grant and contract bid writing and review, to developing fundraising strategies, developing M&E frameworks and undertaking project and programme evaluations. We also offer a range of strategic support, mentoring and training. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.
We are seeking an exceptional fundraiser who can offer a strong track record of driving organisational growth in the voluntary sector. Multi-year experience in two or more of the following core service areas is essential:
- Achieving major grant funding from trusts, foundations, lottery distributors, public sector agencies or similar.
- Planning and developing successful fundraising strategies and action plans.
- Undertaking voluntary sector project evaluations / developing M&E frameworks.
- Planning and developing successful contract tender submissions.
The role is varied and interesting - managing a portfolio of clients and supporting them directly or strategically with their fundraising, impact evaluation and organisational development. Our consultants are all employees and we work closely together as a supportive team, sharing and developing skills and knowledge. We anticipate the appointee may not hold experience across all core areas of our services. We will enable the appointee to focus on projects that play to their strengths and experience and provide further support and training as necessary.
Based from home (must be UK resident), with ad hoc client and team meetings/socials (all travel paid), mostly within England. All IT equipment provided. Full-time or part-time (minimum 0.8 FTE - 28 hrs).
Benefits include: 24 days paid annual leave (pro rata), 4% employers pension contribution, potential cash / annual leave bonus, CPD budget and paid CPD time + lots of opportunity to learn from our experienced consultant team.
Please note that applications will only be considered where the screening questions are fully completed.
Here's what some of our team say about working for Charity Fundraising Ltd:
"I don’t think I have ever worked with such a nice bunch of people, everyone has been very welcoming, supportive and just all round lovely"
"I really enjoy working for CF because I get to work independently with a diverse range of interesting clients, and am also part of a great, supportive team - best of all worlds!"
“Supportive and fun team; and great to learn new ideas from others fundraising skills, knowledge and expertise”
"I love being part of such a passionate, professional team and who prides itself on building close working relationships with each other and with our clients."
The client requests no contact from agencies or media sales.
Help build powerful and sustainable communities of peer support groups for kinship carers.
About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Who we are looking for:
We are seeking an person who possesses the drive, passion, and skills to:
- Develop new Peer Support Groups across a diverse range of communities
- Demonstrate the energy and enthusiasm required to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community
- Maintain current Peer Support Group levels, taking the lead from the national Hub
- Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based close or within easy reach of our priority development areas which include; Reading, Oxfordshire, West Berkshire, Slough and Hampshire but also able to travel to other key locations across the South East and along the M4 corridor.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed
- Recruit and retain support group leaders to develop their peer support groups
- Assist with the delivery of training to support group leaders and groups to become self-sufficient
- Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
- Provide regular reports to ensure targets and SLA are met for the service
- Support continuous development and improvement of the service (new systems and processes) as required
Team culture:
- Act in the best interest of Kinship and the families we support
- Maintain and contribute up to date understanding of kinship care
- Deliver effective administration with attention to detail and keeping to deadline
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work
- Actively contribute to delivering and evidencing a high performing service
- Take responsibility for your ongoing continued professional development
- Work in line with the Kinship values
Some tips for your application:
- Please provide a 2 page cover letter and a CV.
- Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
- Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
- Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
- Don’t go over 2 pages on your covering letter.
- As part of the interview process, we will send you some of the questions in advance.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Help build powerful and sustainable communities of peer support groups for kinship carers.
About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will be home-based with frequent travel across the London Boroughs and the South East of England, but initially predominantly working in and around Greater London. Note - some work outside this area may be required.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers.
You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Who we are looking for:
We are seeking a person located in or close to Greater London, and willing to travel across the South East of England who possesses the drive, passion, and skills to:
- Establish new Peer Support Groups across a diverse range of communities
- Supervise a small team of Peer Support Development Officers
- Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
- Maintain current Peer Support Groups, taking the lead from the national Hub
- Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products
In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide training to help them lead their groups effectively, and develop a healthy group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.
We are ideally looking for candidates based in or around Greater London and willing to work initially across the London Boroughs and into the South East of England. This role may involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events
- Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency. Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to the development of new groups
- Recruit and retain support group leaders to develop their peer support groups
- Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running, and promoting a group)
- Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment, and community
- Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
- Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups
- You'll collaborate closely with the ‘Hub’ team to provide a joined-up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required
Management and supervision:
- Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
- Oversee tactical development of new sustainable groups in your area and your team
- Help set clear objectives to achieve targets and outcomes
- Actively encourage personal development and learning
- Increase efficiencies and impact across the team
- Ensure good team induction processes and systems are in place
- Role model Kinship values
Team culture:
- Act in the best interest of Kinship and the families we support. Maintain and contribute up-to-date understanding of kinship care
- Deliver effective administration with attention to detail and keeping to deadlines
- You'll identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaign work. Your work will directly contribute to our advocacy efforts and help us drive positive change for kinship carers
- Actively contribute to delivering and evidencing a high-performing service
- Take responsibility for your ongoing continued professional development
- Work in line with the Kinship values
How to apply and tips for your application:
- Please send us a cover letter and a CV.
- Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
- Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
- Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
- Don’t go over 2 page on your covering letter.
- As part of the interview process, we will send you some of the questions in advance.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
Data at Unifrog
The Data team’s goal is to inform every Unifrog decision with data. That includes decisions taken by our teammates, university and employer partners, and those taken by teachers and students who log into the Unifrog platform every day.
Our team goal is ambitious in scale and broad in scope, and achieving it requires a diverse team with different skill sets. Our work includes managing external data integrations, analysing how students use the platform, and managing and developing our Salesforce platform.
What you’ll do
As the Salesforce Administrator, you will maintain and enhance our Salesforce platform. Salesforce is central to our partner management processes and reporting.
We take great care in maintaining our Salesforce organisation to provide an excellent user experience while delivering smart solutions. Your role will ensure Salesforce is robust and valuable, supporting our sales and marketing initiatives across school, university, and employer partnerships.
Your key responsibilities:
Maintaining our Salesforce platform
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Provide day-to-day support for Salesforce users through Jira and Slack. Improve our use of Jira to support the Unifrog team.
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Manage user roles, profiles, permission sets, and security settings to ensure data integrity and compliance with company policies.
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Build out clear and comprehensive documentation on how our Salesforce platform works, which can be used for sales training and future Salesforce development.
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Work alongside our finance team to ensure accurate and robust sales and commission calculations.
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Monitor the platform's health and identify data quality issues using reports, dashboards and alerts.
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Manage our Calendly integration, ensuring activities are recorded and reported accurately and that supporting documentation is up to date.
Developing our Salesforce platform
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Collaborate with stakeholders to align goals and priorities, gather requirements, define processes, and implement solutions within Salesforce.
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Design and implement automation workflows, validation rules, and custom objects to streamline operations and improve data accuracy.
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Proactively identify process improvement and automation opportunities.
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For example, implement a screen flow to simplify a sales process.
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Conduct thorough testing to ensure any Salesforce development works as expected.
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Stay informed about Salesforce updates, best practices, and industry trends to recommend enhancements and drive continuous improvement.
Working together
Your projects will see you work closely with individuals across the company in our sales, finance and data teams. You’ll work closely with our Junior Salesforce Business Analyst who supports the team with Jira requests and reporting.
You will work closely with your line manager, the Head of Data and Insights, to define strategy and priorities.
You may be required to work alongside external Salesforce consultants.
What we’re looking for
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2+ years of experience as a Salesforce Administrator or in a similar role.
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Proficient in Salesforce configuration, flows, process automation, and reporting.
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Experience with data management tools (e.g., Data Loader, Excel).
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Strong analytical skills and the ability to translate business needs into technical solutions.
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Excellent communication and interpersonal skills.
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An ability to distil complex requests into practical solutions.
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Strong attention to detail, especially when writing documentation and updates to the broader team.
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Salesforce Administrator Certification is preferred but not essential.
You will join a team of highly motivated people passionate about our mission of helping students find the best next step for them after school. If our mission and the job responsibilities excite you, and you’re an energetic person willing to learn, we’d love to hear from you.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
- £45,000 - £48,000 per year, depending on experience, plus a share in a company-wide performance bonus.
- Full-time.
- 28 days paid holiday per year (plus bank holidays).
- Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday.
- Work remotely or in our London office.
- Start date: ideally no later than 31st March, although we can be flexible on notice periods.
- We can only consider candidates with the right to work in the UK.
Application process
Deadline: 10:00AM (GMT) on Wednesday 29th January 2025.
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We may decide to close applications earlier than the deadline. If we decide to do this, we will give all candidates 48 hours notice. We therefore advise that if you are interested in the role, you start your application with us so that you receive all the relevant communications regarding the deadline.
Stage 1: Application form (~1 hour) ✍️
- i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
- ii. Tell us about a project you’ve completed using Salesforce (or similar) in which you enhanced productivity in the workplace. (250 words)
- iii. How could Salesforce Sales Cloud help Unifrog work with schools and colleges? Please propose one specific idea, explaining which Salesforce features you would use and how they would address our needs. You can read more about how we work with schools on our website. (250 words)
Stage 2: Task (2 hours) ✉️
Stage 3: Video call interview (1 hour)
- Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
- Video call interviews will be held w/c 10th February 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
The client requests no contact from agencies or media sales.
The Froebel Trust's Administrator is at the very heart of our charity's work - involved in governance, grants, events and more. Working with trustees, committees, members of the Executive Team as well as tutors and grant holders, this job is varied and sometimes fast-paced and pressurized. It involves a large degree of autonomy as well as lots of opportunities to collaborate with colleagues.
The Froebel Trust funds research into children’s learning from birth to eight years and supports high quality early education.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are COSRT - a unique professional body for specialist psychotherapists in the UK and beyond. We provide and accredit training, set professional standards, and support professionals and the public. All so that people can access the best possible therapy no matter where or who they are.
Now, after an internal promotion, we are looking to recruit an Organisational Support Officer. This is a vital, interesting and challenging role. It will mean you're involved in everything we do. You'll work alongside and give practical support to all colleagues, using your skills to help us deliver products and services smoothly.
This isn't a stereotypical administration post - it is true support across our functions.There will be four main areas where you will be most involved:
- Training....including setting up agreements with trainers, providing pre and post event support for online sessions, creating products on our online training platform.
- Operations...including processing membership applications, dealing with queries from the public and professionals, supporting internal financial and other processes.
- Standards and governance...clerking complaints, setting up and supporting committee meetings.
- Communications...including social media posting, updating website content, creating newsletters.
There is no doubt that this is an exciting role. No week will be the same and you will be supported in getting involved in as many things as possible to help your professional development.
To succeed you'll need to be flexible, proactive and have a diverse skillset. You'll have an eye for detail. You'll be good with numbers and able to do key administrative tasks. You'll be comfortable working with technology and learning how to do new things quickly. You'll be able to work independently as well as in close collaboration with others. You'll be an excellent communicator, comfortable speaking with a range of people and producing high quality written outputs.
To apply please send your full CV and an application letter - both in PDF format.
That letter should be a maximum of two pages (A4) and must explain how you can meet the criteria in the person specification and successfully complete the tasks outlined in the job description. Please make sure you use clear examples from your career to help explain.
Applications without the CV or letter will be deleted.
The client requests no contact from agencies or media sales.
CSH are looking for a full time Administration and Finance Assistant to join our team.
- Home-based remote working with monthly travel to Oxford
- Full time: 37.5 hours per week (30 hours per week on request for the right candidate)
- Salary for full time hours: £25,500 per annum (plus contributory pension).
- 25 days of annual leave per annum plus bank holidays (pro rata if employed at 4 days per week)
- Permanent role
- Apply by 12 noon on 5 February 2025
- Expected online interview date: Tuesday 18 February 2025
About The Centre for Sustainable Healthcare
The Centre for Sustainable Healthcare is a charity that supports healthcare staff, and the systems they work in to be more environmentally sustainable. Our Education team provides training in sustainable healthcare and planetary health for health professionals. Our Clinical Transformation Programme mainstreams environmental sustainability within clinical areas so that it is integral to the planning of health systems and the practice of healthcare professionals. Our Green Space for Health Programme works to realise the value of the NHS green estate for physical and mental health, supporting NHS sites to develop their green space for the benefit of patients, staff and communities, while improving biodiversity and combatting climate change.
About the role
We are looking for a detail-oriented Administration and Finance Assistant to join our team. You will work with the Chief Operating Officer to ensure payroll, invoicing and finance tasks are completed and with the wider team on administrative support.
Key Responsibilies:
Finance (estimated 60% of work hours)
- Working under the direction of the Chief Operating Officer (COO) and external accounting team, and using the Xero finance system to;
- Prepare, send, and chase invoices through co-ordinating with wider team members
- Liaise with accountants & COO to ensure correct income allocation across department codes
- Arrange refund and credit notes when needed
- Order equipment for staff. Complete supplier details requests. Ensure costs are correctly allocated across the department codes on Xero
- Pay expenses to staff
- Reconcile Xero with bank account
- Deal with external suppliers
Admin and operations (estimated 40% of work hours)
Ensuring the smooth running of CSH operations including:
- Setting up regular team meetings
- HR systems administration – Keeping track of staff holidays, sick leave. Updating and maintenance of staff details and HR folders
- Helping with recruitment admin including filing applications, sending replies and responding to queries
- Organising office days once a month- booking venues, catering and technical support
- Timely management of CSH general inbox and phoneline, ensuring there is holiday cover in place when needed
- General CSH administration; providing additional administration tasks for the CSH team as required
- Working with the COO and Directors to prioritise continuous improvement and ensure administrative processes are smooth across the organisation.
- Dealing with external suppliers e.g. IT support, software providers.
- Ensuring compliance with health and safety standards is facilitated and prompted across CSH (e.g. Display Screen Equipment training)
- Administrative support to new starters
- Supporting offboarding of staff: calculating remaining annual leave, supporting leavers with handover, arranging leaving card and gifts, ensuring recovery of CSH assets; IT equipment, systems access and software etc.
- Supporting COO with EDI initiatives and actions (RACE report etc.)
We are looking for an organised individual who is confident with IT, quick to learn and who enjoys working as part of a team. Please read the full job specification.
Location
The role may occasionally require travel within the UK. We encourage the use of sustainable travel wherever feasible. CSH is based in Oxford, UK. Staff are requested to attend team meeting days in person once a month. Travel costs for attending these meetings are reimbursed.
Closing date: 12 noon on 5 February 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a vacancy in the South & South-West Region for a Service Delivery Lead working within our friendly and dedicated team of regional staff and volunteers. The postholder will provide support for the Regional Manager and for region-wide service delivery. You will be overseeing service delivery across the region. Service management experience, volunteer management and a good understanding of systems and processes will be advantageous. You will be line managing a number of Regional Administrators.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients
will be required to complete an enhanced check. We comply with the relevant codes of
practice and they can be viewed online:
- Applicants in England and Wales: DBS Code of Practice
- Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with
Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy
are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Your application must consist of a CV and short covering letter which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is 9am on Wednesday, 5 February 2025, we reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that if you do not hear from us by Wednesday, 12 February 2025, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: We’re looking for a PA and Administrator who is passionate about facilitating Kingdom work. Working closely alongside the Event and Programs Manager and the Director, you will support the key organisation we serve, the Maclellan Foundation.
Overall goal: To serve with a high level of excellence as PA to the Director alongside proactively and efficiently delivering general and financial administrative support.
Job Location: Remote working. The ability for on-site meetings at offices based in Eastbourne (BN21) or Milton Keynes (MK19). Role requires occasional travel for events.
Hours: This is a part-time role, with flexibility to go full-time (20-25 hours, preferably worked across Monday – Friday).
Overview:
The Maclellan Foundation’s global engagement has reached a new season. As a global programs team, we train, coach, project manage and deliver on key initiatives. These programs will become Maclellan’s primary activity for many years into the future. The PA and Administrator will provide the necessary support to both the Director and Event and Programs Manager to deliver these initiatives. This role aligns with the Maclellan Foundation’s Bridge Strategy, focusing on equipping local ministries and releasing local resources to foster sustainable Kingdom growth. The PA and Administrator will be a dynamic individual capable of holding multiple tasks, building relationships, and proactively being part of a global team.
The Maclellan Foundation’s comprehensive global programme and event initiatives include:
• Giving Together events
• Learning Communities
• Programs that serve the global church and para-church organisations for sustainable Kingdom growth
Responsibilities
Personal Assistance:
• Providing administrative support to the Director in an accurate, timely and professional manner, including maintaining schedules, meetings, appointments and travel arrangements
• Planning and coordinating multiple tasks, to ensure milestones are met to an excellent standard
• Assembling and analysing data to prepare reports and documents
• Preparing and editing written correspondence, communications, etc.
• Managing and updating various databases and booking systems on a regular basis
• Providing customer service support, via phone and email
• Reviewing operating practices and implementing improvements where necessary
Finance:
• Processing expenses
• Accurately recording and processing donation information
• Supporting the Event and Programmes Manager in making payments, maintaining donation and budgetary information, and liaising with the Accounts manager as necessary
• Proactively providing administrative support undertaken by NJC and Maclellan
Communication:
• Adhere to consistent communication plans to engage and inform stakeholders
• Provide written and virtual support via meetings and email
• Website updates and improvements (where applicable)
• Prepare and edit written correspondence
• Arrange and coordinate meetings, including minute-taking
• Website management (where applicable) and any other duties as required.
Development:
• Assembling research data to prepare reports and documents
• Improving operating practices under the direction of the Event and Programme Manager
• Any other duties as required
Person Specification
Education & Experience
• Proficient computer skills and high competency levels with MS Office Suite
• Experience as a PA preferred, with a background in finance/general administration
• Excellent communication and interpersonal skills
• Ideally have experience in event/project management (desirable)
• Ideally have experience in a church/charity or professional environment (desirable)
• Articulate and well educated (minimum A ‘Levels, preferably degree level or relevant training)
Our ideal hire
• Has an active Christian faith
• Strong understanding of and commitment to the Foundation’s mission
• Highly organised – able to prioritise and plan time effectively, especially within a high-pressure and ever-changing environment
• Professional in appearance and a desire to constantly improve and grow
• Able to adapt and maximise capacity, delivering a high output of work and holding multiple demands
• Excellent written English, with the ability to write concisely, correctly and effectively
• Highly self-motivated, focused and comfortable with independent working
• Trustworthy and reliable - able to work within a dispersed remote team
• A quick learner with attention to detail
• An excellent standard of numerical ability
• Has an understanding of the Church scene
• Willingness to be flexible in their working hours with occasional travel and overnight stays.
Occupational Requirement
Because Nicola James & Co. serves and supports the Christian sector, the nature of the work requires that this post holder has an active faith in Jesus under the Equality Act 2010, Part 1, Schedule 9.
Benefits
• This is a part-time post with flexibility for full-time (20-25 hours PT, worked across Monday – Friday)
• Start as soon as possible
• Permanent position offered subject to a successful 6-month probationary period.
• Salary £27 - £29K pro-rata, depending on previous experience
• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays)
• Pension contributions via auto-enrolment to NEST
• Occasional evening and weekend work may be required for event support
If you’re interested in applying, please send your CV and a cover letter (no more than 1 page), detailing what interests you about the role and your suitability.
Please note we are reviewing applications regularly and reserve the right to close the post early.
The client requests no contact from agencies or media sales.
As the UK’s leading Burns Rehabilitation Charity supporting adults with life-altering burns and scars, we are seeking a passionate and proactive self-starter to join our team as Fundraising Officer, playing a vital role in transforming the lives of survivors.
About the Role
As our Fundraising Officer, you’ll take the lead in developing and delivering inspiring fundraising initiatives, playing a pivotal role in shaping our strategy. Your key responsibilities will include:
- Supporter-Led Fundraising: Build and grow supporter-led activities and third-party events that inspire communities and generate essential funds.
- Challenge Events: Expand and elevate our challenge events programme, creating exciting opportunities for supporters to get involved.
- Stewardship: Support the development of innovative initiatives that foster strong, lasting relationships with donors and supporters.
- Event Support and Administration: Assist our Major Donor Events Committee with event administration, including ticket sales and supporting key events like our annual Christmas Carol Concert and updating our Fundraising CRM.
Your work will directly support life-changing rehabilitation services, from psychotherapy to physiotherapy, personal training, and beyond.
The role is part-time - 21 hours per week with flexibility. Largely remote based with travel occasionally to meet supporters and attend events.
Why Join Us?
At the Katie Piper Foundation, this is more than just a job—it’s a purpose. Here’s what makes us special:
- Creativity Unleashed: Bring your boldest ideas to life.
- Impact in Action: Be a driving force behind tangible, life-altering change.
- A collaborative and passionate team environment.
What we’re looking for in our Fundraising Officer:
- Passionate and experience of raising funds in a supporter-led/Community/Events fundraising environment
- Planning, organising and delivering campaigns, activities and plans including marketing.
- Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally.
- Evidence of working to and achieving income targets
If you’re ready to step up, make an impact, and be part of a charity that truly transforms lives, we’d love to hear from you.
Apply today via our website
Interviews will be held in person in London on 7th February.
The client requests no contact from agencies or media sales.
About Responsible Finance and these roles:
Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.
This is a pivotal moment to be joining the CDFI sector. Responsible Finance and CDFIs are poised for exciting growth following two record-breaking funding announcements in late 2024 which has seen the sector backed by Government and leading financial institutions including the British Business Bank and JPMorgan Chase. This follows Lloyds Banking Group becoming the first mainstream lender to invest in the CDFI sector earlier in the year.
This new funding will enable business-lending CDFIs to scale their reach and impact, supporting economic growth and financial inclusion across the UK. Successful candidates will play a vital role in helping to make sure that CDFIs are supported to build their operational capacity and maximise the opportunity this brings.
We are seeking (2 - 3) exceptional candidates to help us to deliver an ambitious Capacity Building programme for our business-lending CDFIs and support our growing member base. You will manage the delivery of key projects within the Capacity Building programme, work closely with our members and stakeholders and demonstrate versatility and flexibility to deliver outstanding results.
No prior knowledge about CDFIs is required so long as you have a keen interest to learn about the sector and are passionate about increasing access to fair finance for businesses, underserved communities and people.Do not be discouraged from applying if you do not meet all the criteria listed in this job description. If you know how to deliver results, overcome challenges and obstacles, and are a committed team player, with a can-do attitude we want to hear from you!
Purpose of the role
The Programme Manager will manage the delivery of key projects and support the Programme Director in overseeing the smooth running of a Programme Management Office (PMO) ensuring that the CEO and Board have the information needed to steer the success of the Programme.
Key Responsibilities:
Key responsibilities across the 2-3 roles will include the following:
- Project managing the delivery of key work streams and projects such as the award and monitoring of grants to support capacity building and Requests for Proposal (RFPs) for the delivery of training.
- Monitoring the progress of projects, identifying issues and proposing solutions, and maintaining and producing a range of high-quality project documentation (plans, risk and issues registers etc) to support effective delivery – and leading on project and programme board meetings.
- Working closely with CDFIs and stakeholders to identify needs, lead problem-solving, provide support to overcome challenges, and commission reports on progress – synthesising these reports into overall progress reports and presenting back to the programme oversight group and main grant-funder (JPMorgan Chase).
- A project supporting the technical integration of CDFI’s systems and the British Business Bank’s lending platform.
- In addition to the support for business lending CDFIs set out above, one of the role-holders may also lead a project to further develop Responsible Finance’s support offer for personal lending members and be the day-to-day point of contact for these members.
This is a varied and dynamic role, working closely with our members and a range of key external stakeholders. This job description is not exhaustive; it outlines the key tasks and responsibilities of the post. These key tasks and responsibilities are subject to change. Any changes will be made in consultation with the post holder.
Skills and Experience:
Essential
- Strong and proven project/programme management and delivery experience and demonstrable ability to manage multiple projects at once.
- Highly self-motivated and able to drive your own work forward, but equally a team player with a collaborative working style.
- Experience of grant management and/or contract awards and monitoring.
- Excellent communication skills including concise writing skills and ability to synthesise information into an easy to comprehend format/narrative (both written and verbal).
- Experience managing project budgets.
- Strong relationship-building and interpersonal skills. Must be comfortable working with stakeholders at a range of levels.
- Experience analysing and synthesising data from multiple sources and presenting findings clearly and succinctly to stakeholders and members. Fluency with applications such as Excel is essential.
- Strong problem-solving skills.
- Proven ability to manage multiple stakeholders and get information needed from busy people.
Desirable
Working as part of a small organisation, you will need to demonstrate flexibility and versatility and have opportunities to support a range of other projects and support services for our members, developing a wide range of skills and competencies.
Therefore, in addition to the essential criteria above, we are also interested in candidates with the following skills and experience:
- Experience in organising and delivering events and workshops.
- Experience of creating and delivering presentations.
- Experience managing web content, online newsletters and social media posts.
- Experience in developing graphics/infographics using apps such as Canva.
- Experience with research, monitoring and evaluation.
- An understanding of CDFIs and/or lending helpful – particularly investor relations.
To Apply:
Equity and fairness are at the core of our organisation and we are committed to creating an inclusive workplace where everyone can be their best.
Please send your CV and responses to the following questions below to Careers4Change:
- What appeals to you about this job/Responsible Finance and why do you think you’ll do a great job?
- You are working on multiple projects. The people you need information from are super busy. How do you ensure project deliverables and targets are met on time, within budget and meet quality expectations?
- You are tasked with gathering regular programme reporting information from a group of Responsible Finance’s CDFI members. You will need to turn this into a report for the funder. Please describe how you would go about collecting the information, synthesizing it, and writing up a report.
- You are responsible for managing a grant awarding process for Responsible Finance’s CDFI members to build operational capacity. JPMorgan Chase has provided funding for Responsible Finance to onward grant. Briefly describe the key stages of the process that you would incorporate, and why, and highlight the key considerations for Responsible Finance in awarding grants to members.
Please apply via the Careers4Change website.
Location: Remote, with occasional expenses-paid travel
Reporting To:Programme Director
Contract: 2-year fixed term contract with possibility of becoming permanent
Salary: Up to £35,000 (depending on experience)
Date Closes: Monday 3rd February 2025
Interviews will be held virtually in February 2025.