Training Administrator Jobs in EH6 6EA
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
THE ROLE
At a time of unprecedented demand for our services at NEA we have a fantastic opportunity for someone to join us in the position of Training and Assessment Officer to work on a full-time basis, 37 hours per week, the contract is a 2-year fixed term contract with the possibility of becoming permanent.
As part of NEA’s Development and Partnerships Directorate, you will report to NEA’s Training Programme Delivery Manager.
Acting as course tutor and examiner, the successful candidate will be responsible for delivering NEA’s training courses and qualifications to a wide range of organisations, including local authorities, housing associations, voluntary and community groups, and commercial organisations across England and the wider UK. Our courses cover key issues associated with fuel poverty, fuel debt, affordable warmth, low carbon technologies and practical energy efficiency advice.
Our Training and Assessment Officers assist in the development of future assessment-based qualifications and have the ability to recognise new areas of opportunity; designing, developing and producing engaging and innovative training presentations and material as appropriate, for face-to-face and online delivery of current and future training and assessment products.
This role requires a relevant training or education qualification and recent demonstrable experience of delivering adult training. Ideally, you will also have experience or knowledge of fuel poverty, community development, debt or money advice, consumer issues and/or housing.
The post requires an element of flexibility as Training and Assessment Officers will on occasion be required to work outside of normal office hours and away from home; driving will sometimes be required.
This post provides an exciting and rewarding opportunity to help the charity deliver its work programme as a major national provider of energy advice services whilst developing and working on projects that bring social benefits and improvements to the well-being of low income and vulnerable householders whilst also meeting environmental goals.
WHAT YOU WILL NEED TO SUCCEED
To be successful in this role, you will have demonstrable experience of adult training delivery, course design and development, and hold a relevant training or education qualification.
The right candidate will be engaging with excellent communication skills and the ability to effectively communicate with a diverse range of internal and external stakeholders. You will have sound presentation skills and a creative and structured approach to training delivery.
You will be highly organised, self-motivated and have the ability to work individually and collaboratively as part of a team.
It is important that the successful candidate shares NEA’s core values, and you should be able to demonstrate a commitment to the aims and objectives of NEA and the eradication of fuel poverty. Experience or knowledge of fuel poverty, community development, debt or money advice, consumer issues or housing is desirable.
It would be beneficial for the successful candidate to have experience of working with vulnerable householders, low-income and/or other disadvantaged groups however, this is not essential.
Home working and office-based locations are available depending on proximity to an NEA office. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
WE ARE OFFERING
- £31,068 – £35,836 per annum (Points 18-25) plus London weighting of £3,300 if applicable. New appointments are usually made at the starting point of the scale.
- 11½% non-contributory pension.
- 25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus all local public holidays (within the region you are based) per annum.
- Flexible working arrangements including the opportunity for Hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
The closing date for all applications is 12:00 noon Monday 10 March. We anticipate interviewing in the 2 weeks following Monday 17th March 2025. Full details of the posts and an application form are available on our website.
How to apply:
Apply online by clicking 'apply via website'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post.Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
We are looking for a Specialist Huntington's Disease Adviser to provide invaluable, specialist support and advice to people affected by Huntington’s disease. The role is 21 hours per week and is home-based, living in the Merseyside and Isle of Man area, but will involve extensive travel within the region and occasional travel across England and Wales.
We are looking for an enthusiastic, self-motivated person who is dedicated and committed to the welfare of families affected by Huntington’s disease, developing and improving the quality of care that they receive. You will need to have skills gained within a Health and Social Care profession. Your main responsibilities will be to offer specialist help, information, advice, support and education to everyone affected by Huntington’s disease and professionals involved in supporting them.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
Some of your main duties will include:
- Undertaking a confidential needs-led assessment of the individual and/or carer, in consultation where necessary with other agencies.
- Working in a way that promotes safety and wellbeing. Identify and act appropriately where issues of risk, including safeguarding, arise and refer to the relevant leads and agencies where appropriate.
- Negotiating care and support to ensure the best possible service is provided by the appropriate agencies, monitoring the quality and effectiveness of service provision, and advocating where necessary on behalf of the recipient of services.
- Delivering training and information for professionals, ensuring that they have a comprehensive understanding of the needs of people affected by Huntington’s disease.
- Organising and facilitating educational and peer opportunities for families and professionals.
- Promoting and raising awareness of Huntington’s disease and the Huntington’s Disease Association.
- Establishing new peer support opportunities where a need is identified and to promote the online support services facilitated by the Huntington’s Disease Association.
Learn more about the role of Specialist Huntington's Disease Adviser in the job pack included.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.
We are looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application for the role of Specialist Huntington's Disease Adviser.
To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without both a CV and cover letter will not be considered.
Closing date for applications is Tuesday 11 March 2025, 9am.
Interviews will be held in Liverpool on Monday 24 March 2025.
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We improve care and support services for people with Huntington’s disease, educate families and professionals, and champion people’s rights.
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The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to manage the growth and expansion of a successful, global trauma-informed training programme.
Salary: £40,000
Hours: 37.5 hours a week
Location: Remote working, with a requirement to travel nationally to in-person contracts and company away-days (travel is expensed).
Postholder Reports to: Global Digital Programmes Director, Hope After Harm
Hope After Harm is an established, registered charity aimed at empowering adults and young people recover from harm and trauma. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. Through support, advocacy and education we enable people to rebuild their lives and reclaim their future. And we inspire others to do the same, creating safer, more inclusive communities. We have a proven track record of service delivery across Thames Valley and beyond, with our digital and training programmes supporting professionals and survivors globally.
The successful Training Manager will head our “Rise for Change” training programme and have the exciting opportunity to continue to grow the programme’s success to date, expanding our offerings and reach to be fully integrated across the charities service provisions.
Rise for Change is training that is uniquely created by subject matter experts and directly addresses the need for intersectional and trauma informed domestic abuse training for professionals in all sectors. Our aim is to empower participants, no matter their professional role, to be able to respond safely and appropriately to domestic abuse both within the workplace and in the wider scope of their lives. You will be leading a linked programme of activity with our global Bright Sky programme which forms part of our wider Digital Programmes team. As the only global resource of its kind, Bright Sky is leading the way in technological responses to domestic abuse.
Role
*Before applying: Please note that to be considered for this role the post holder to be able to demonstrate that they carry in-depth knowledge/ job experience related to domestic abuse*
Lead the development, quality and delivery of Hope After Harm’s training programme in line with the charity’s values, strategic direction, placing victim-survivors and those with lived experienced at the heart of what you do.
Deliver training and consultancy to professionals, organisations and businesses from our set package of training, or by curating and delivering bespoke packages to meet their needs.
Upkeep current training packages, whilst scoping and developing new packages in line with sector need and organisational strategy.
Ensure growth and sustainability of the programme through income generation, attracting new clients and driving repeat custom, directly managing client relationships.
Ensure the longevity of established relationships with key partners and stakeholders through regular meetings, problem-solving and support.
Uphold programme quality through metrics and appropriate reporting on outcomes, using feedback to refine and improve training offers
With support of the Director, leverage technology to enhance training accessibility, including e-learning platforms and virtual training tools.
With support of the Director, recruit, train and oversee a pool of sessional trainers, ensuring quality of their delivery in line with programme standards
Maintain our CPD accreditation on current and new training packages.
Respect and uphold the value and necessity of intersectionality within domestic abuse and sexual violence prevention and safeguarding, across all areas of work.
Maintain accurate recording and reporting of training/project delivery, including a training delivery calendar, CRM and all administrative processes and wrap around support.
Collaborate effectively with teams from across Hope After Harm to ensure that our training approach and packages are underpinned by the expertise and input available from across the charity.
Person Specification
Essential
A thorough understanding of domestic abuse and gender-based violence through a trauma informed and intersectional lens, including the impact and mitigation of vicarious trauma.
Be an experienced, highly skilled trainer with the ability to engage people through remote and in-person delivery.
Experience in managing training programmes, and with an absolute commitment to quality and client satisfaction
Ability to recruit, train and oversee a pool of sessional trainers.
Excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
Motivate individuals and agencies to move through courses of action and decision-making processes
Knowledge and experience of using CRM’s, such as Hubspot, to track client engagement.
Track record of income generation - creating growth strategies for training programmes, in particular using social media and online sales platforms
Ability to plan and prioritise work effectively and manage projects and multiple deadlines
Skilled user of technology with high literacy of key presenting programmes, video platforms and databases.
Ability to travel for stakeholder meetings and team/organisation away days and deliver training when required (most meetings and contracts are remote)
Be comfortable operating a remote working environment with ability to network internally and externally
Have the flexibility to undertake tasks beyond the job description
Desirable
Bring an understanding and experience of CPD accreditation
Hold a “Train the Trainer” qualification or be willing to obtain one during onboarding.
Please submit your CV and cover letter, of no more than 1.5 A4 pages, via the Apply button. Applications without a sufficient cover letter will not be considered.
For this role you will need:
To be free from any criminal conviction which would conflict with the responsibilities of the post; you may be required to have a DBS Enhanced disclosure.
To be able to deal with all information on a confidential basis and understand data protection requirements.
To have Citizenship of the UK or have entitlement to work in the UK
Hope After Harm is committed to equality and diversity. While not a requirement for application, we do strongly encourage those of black and ethnic minority background, people with disabilities and the LGBTQIA+ community to apply for this role.
Hope After Harm is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
The client requests no contact from agencies or media sales.
We are looking to recruit someone with strong administration skills who is organised, a good communicator, and who is comfortable in prioritising workloads. This role would suit an efficient and diligent systematic thinker, with a solutions-focussed can-do approach, who is confident at using CRM databases, WordPress, Office 365, and who enjoys setting up and refining administrative processes. The candidate should have previous administration experience (paid or voluntary), and who is hard working, proactive, reliable, and honest. An eye for detail is especially important and you need to be comfortable using your own initiative and be able to motivate yourself in your home-working environment.
Key Responsibilities
The candidate will be responsible for administration at Soundabout which includes:
• Ensure that email enquiries are dealt with professionally, promptly, and appropriately.
• Source and maintain Soundabout merchandise stock; update online shop, process, and send orders.
• Maintain and update Soundabout equipment, keeping detailed inventories and organising essential maintenance such as PAT testing.
• Input, update, and maintain essential stakeholder, project, events, and evaluation data using Salesforce (CRM system)
• Schedule, circulate, and collate monitoring and evaluation related surveys using Salesforce and Office 365, providing results for reporting purposes as required.
• Managing project and event sign up processes using Enthuse (digital fundraising and event management system).
• Undertaking administration relating to project and training commissions, partnerships, and memberships. This includes confirmation letters, 121 agreements, partnership agreements, membership renewals, annual fee updates, and contact liaison.
• Supporting colleagues with storage and venue hire administration, including researching and booking venues, checking accessibility, collating, and ordering any refreshments or equipment required.
• Supporting recruitment and human resources administration, including data inputting on Breathe HR (digital HR system), supporting DBS checks and reviews, tracking training requirements, tracking insurance renewals.
• Manage Soundabout zoom accounts including creating and disseminating zoom links and recordings.
• Maintain, organise, and work with colleagues to maximise the use of Soundabout’s Office365 systems.
• Supporting administrative tasks across the organisation as required.
The client requests no contact from agencies or media sales.
Support Administrator – Fuel Bank Foundation
Contract Type: Full Time, Fixed Term (12 months)
Hours: 37.5 hours per week, Monday to Friday, 9:00 AM – 5:00 PM
Location: Remote (based in the West Midlands) with occasional travel for team meetings within the Midlands.
Are you a confident communicator with excellent administrative skills? Do you thrive in a fast-paced, dynamic environment, managing customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.
At Fuel Bank Foundation, we are the UK’s leading charity for fuel poverty, committed to tackling the challenges of fuel crisis support. Through our innovative network of community partnerships, we provide emergency financial assistance and practical solutions for individuals unable to pre-pay for their energy.
As a Support Administrator, you will be instrumental in ensuring the seamless operation of our charity network activities. You’ll work closely with internal teams and community-based partners to deliver high-quality administrative support, maintain accurate data, and drive improvements in service delivery.
Key Responsibilities:
- Inbox Management: Manage and respond to daily queries received in inboxes with a focus on efficient communication.
- Data Integrity: Request and gather additional information from partners and applicants, updating in-house CRM systems and Excel spreadsheets to maintain accurate, reliable records.
- Escalation: Proactively escalate unresolved queries to the appropriate team members.
- Document Management: File electronic documentation accurately and maintain a central registry of Network Members to ensure compliance with regulatory standards.
- Partner Coordination: Act as the first point of contact for Network Partners, addressing inquiries and providing support.
- Audit Compliance: Monitor and track partner activities, ensuring adherence to internal audit processes.
- Training Preparation: Assist in preparing and dispatching training resources for partners and help organize partner training sessions.
- Data Analysis: Collect and analyse data to identify areas for improvement in network operations and contribute to process enhancement initiatives.
- Process Improvement: Recommend and implement solutions to streamline administrative processes and improve efficiency.
What We’re Looking For:
- Administrative Expertise: Strong background in administration with experience managing records, reports, and correspondence.
- Communication Skills: Excellent verbal and written skills, with the ability to adapt communication styles for diverse audiences.
- Technical Proficiency: Proficient in Microsoft Office Suite, particularly Excel and Outlook.
- Organisational Abilities: Exceptional attention to detail and time management skills to manage workload effectively.
- Problem Solving: A proactive problem solver with strong decision-making capabilities.
- Teamwork: Collaborative mindset with the ability to work independently and as part of a high-performing team.
- Adaptability: Flexibility to adapt to changing priorities and support partner communications.
Desirable Skills:
- Knowledge of the energy sector, fuel poverty challenges, or experience in the charity sector is advantageous but not essential.
What You’ll Receive in Return:
- Team Support: Join a supportive and collaborative team committed to your success.
- Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
- Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
- Comprehensive Benefits:
- Enhanced pension contributions.
- Private healthcare and access to an Employee Assistance Programme.
- Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
- Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.
Job Description
Job Title: Training and Development Officer
Location: Home-based, covering the Southwest
Salary: £26,000 (pro-rata), you’d get £15,600 (gross)
Hours: 29.6 hours to be worked flexibly over 4 days
Contract: 36 months fixed-term, Term Time Only
About us:
Learning through Landscapes is the UK’s leading school grounds charity, dedicated to enhancing outdoor learning and play for all. Our vision is a society where the benefits of regular time outdoors are valued and appreciated, and outdoor learning, play and connection with nature is recognised as a fundamental part of education, at every stage, for every child and young person.
We have unrivalled expertise based on three decades of experience, practical action and research. With offices in England and Scotland and staff based across the UK, our team and our accredited network of outdoor learning experts have the capacity to work nationally and internationally. Click HERE for more information.
What you’ll be doing:
As a Training and Development Officer, you will be working directly with teachers and other education staff supporting their journeys in taking curriculum learning and play outside and to utilise their school grounds. You will deliver LtL’s training and projects within diverse communities across a significant geographical area. This role is part of our exciting new climate change education initiative. It is essential that you are able and willing to travel the Southwest and throughout the UK, including overnight. For more details of the role see the Key Responsibilities document.
What you’ll need:
· Experience of delivering projects with diverse communities
· Experience of training and advising educational staff in primary or secondary schools.
· Experience of delivering outdoor nature-based and curriculum linked learning activities
· A passion for nature
· Experience of producing written materials; educational resources, reports, and similar project related communications
· Competent IT skills (particularly Microsoft Office, Teams and Outlook)
· Excellent planning and organisational skills with the ability to manage and deliver a varied workload
· Excellent problem-solving skills and ability to find creative solutions
· Good interpersonal skills
· An understanding of the role safeguarding plays in education
· Ability to work from home or suitable office-type venue
If you don’t have all of the above but feel it could be the role for you, talk to us!
What we offer:
· Flexible working
· Holiday, 28 days + bank holidays + a “birthday gift” day
· Laptop, phone and all travel & subsistence expenses
· Family & carer friendly policies
· Annual training package including: LtL Professional Accreditation in Outdoor Learning and Play, LtL Climate School 180 Network Training package
· Sick pay
· Pension scheme – 5% employer contribution
· Subsidised Christmas meal
· A supportive and welcoming team of colleagues, including our 20+ Delivery Team members.
We’re an equal opportunities employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We are actively seeking to increase diversity within our workforce and are committed to recruiting the best people on the objective basis of their skills, ability and experience. We offer a guaranteed interview to eligible applicants who choose to opt-in to the scheme and can demonstrate that they have at least 6 out of the 11 from the “what you need” list. To be eligible to apply via the Guaranteed Interview Scheme, you must be from an ethnic minority. Please state clearly in your covering letter if you are applying under the Guaranteed Interview Scheme.
We are happy to support with any reasonable adjustments that are needed within the recruitment process.
If you would like an informal chat about the role, please contact the HR Manager, Sarah Knott - see website for details.
To apply: Please send the following by email to our recruitment team, see our website for details.
· Your CV
· A covering letter explaining in no more than one side of A4, your interest in the role and the skills and knowledge you have that make you an ideal candidate
· Contact details (including email address and phone number) of two referees, one of whom should be your most recent employer.
The recruitment process:
The deadline for applications is 9 am on Monday 17th March 2025.
If you have not heard from us by 9 am on Thursday 20th March 2025, you have not been shortlisted.
Shortlisted candidates will be invited to interview (either via TEAMS or at a venue in the Southwest - TBC) on Friday 28th March 2025.
Candidates will be informed of the outcome of the interviews by Tuesday 1st April 2025.
Training and Development Officer
Key responsibilities:
The postholder will deliver training and consultancy to staff in (mainly) primary, Early Years and secondary school settings. The training and consultancy we offer is often bespoke and so all delivery team members contribute to the development of new courses and resources as required.
The training and consultancy may relate to one of our projects (such as Local School Nature Grants or Climate School 180) or be commercial training requested by a setting or local authority.
Flexibility is important as travel will be required and delivery sessions may take place after normal school hours. It will usually be your responsibility to communicate with settings to agree dates and times for delivering the training. The settings may be local or some distance away, so planning your diary to combine visits to reduce travel may be appropriate. When agreed, overnight accommodation and car hire (within budget) may be required.
What would a typical week look like?
Southwest
There is no ‘typical’ week but for a full-time trainer it could look like this. This would of course be scaled down for the 4-day role. The assumption for example purposes makes the starting place Exeter.
Monday - Travel to Newquay for pm session. Travel home afterwards.
Tuesday - Travel to Bath for am session. Travel to Bristol for twilight session. Travel to Weston-Super-Mare postcode for overnight stay.
Wednesday - Travel to Taunton for pm session. Travel home.
Thursday - Travel to Kingsbridge for twilight session.
Friday - Admin day.
The client requests no contact from agencies or media sales.
CRM Administrator
We Are Seeking a CRM Administrator to take ownership of a CRM system and support data-driven decision-making in a leading fostering charity.
Position: CRM Administrator
Salary: £30,444 - £34,104 per annum (£37,555 - £42,630 FTE, plus London weighting if eligible)
Location: Remote or based in London, Belfast, Cardiff, or Glasgow (occasional travel to London required)
Hours: 28 hours per week (0.8 FTE)
Closing Date: 23rd February 2025
About the Role
As CRM Administrator you will lead the management, development, and optimisation of the Microsoft Dynamics system. This role is crucial in ensuring the CRM supports the charity’s strategic goals, improves reporting capabilities, and enhances engagement with members and service users.
Key responsibilities include:
- Acting as product owner for the CRM system, providing guidance and first-line support.
- Managing system access, security, and compliance with data protection regulations.
- Delivering training and support to staff, ensuring effective CRM use.
- Developing and implementing a roadmap for system improvements based on business needs.
- Managing relationships with external CRM and IT providers to ensure quality service delivery.
- Creating and refining reports and dashboards to drive data-informed decision-making.
- Supporting integration between CRM and other organisational systems.
- Promoting data integrity and best practices, identifying opportunities for system enhancements.
This is an exciting opportunity to shape the way data is used and technology to support foster carers and the children they care for.
About You
We are looking for a proactive and detail-oriented CRM professional with strong problem-solving skills.
Essential skills and experience include:
- At least two years of CRM management experience (preferably with Microsoft Dynamics).
- Ability to administer and configure a CRM system, including custom objects, workflows, and permissions.
- Experience supporting membership or sales teams, implementing their CRM requirements.
- Strong reporting and data analysis skills, with experience creating dashboards and automating business processes.
- Excellent communication skills, with the ability to work with both technical and non-technical stakeholders.
- A collaborative and solutions-focused mind-set.
Desirable:
- Experience working in a membership or charitable organisation.
- Familiarity with NetSuite accounting software.
- Personal or lived experience of foster care.
About the Organisation
You will be working for the UK’s leading fostering charity, to ensure that every child in foster care can thrive. The charity provides training, support, and resources to foster carers, influences policy, and campaigns for positive change.
They are committed to diversity, equity, and inclusion, ensuring all team members feel valued and empowered. If you want to be part of a charity that makes a real difference, we’d love to hear from you!
Other roles you may have experience of could include; Systems Admin, Microsoft Dynamics Administrator, Senior Dynamics Administrator, CRM Systems Administrator, CRM Manager, CRM Trainee Administrator, IT Systems Administrator, Microsoft Dynamics 365 Administrator, Dynamics 365 Admin, CRM Database Administrator, D365 Admin. Etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
AVID exists to reduce the immediate suffering of people detained and work towards a future without detention. As part of a small and agile team, the Senior Network Coordinator is a central role at AVID.
It is a crucial time to join AVID, as we embark on the implementation of an ambitious new strategic period and contend with detention expansion, increased enforcement, immigration deterrence and hostility. We welcome applicants from people who have lived experience of detention or of forced migration. You will be joining our small team of whom more than half have lived experience of detention.
Please note: whilst this role is remote, it is UK-based with some travel required. We have a shared office in Brixton, London which is available for AVID team members to use on a flexible basis. We meet as a team in person once a quarter.
Summary
The Senior Network Coordinator is part of the AVID function (alongside the Senior Member Coordinator & Co-Director for Membership and Operations) to deliver AVID’s capacity building support to AVIDs membership network of visitor groups and drives collaboration.
The Senior Network Coordinator leads on the coordination and cultivation of the network infrastructure support to visitor groupsand network collaboration. The Senior Network Coordinator fosters collaboration between members and strengthens best practice for visiting, utilising AVID’s Members Charter as a central point of reference. As a small network, relationship building is central to this role and the post holder will provide 1:1 guidance alongside a programme of capacity building support based on membership needs. The role includes responsibility for the ongoing development of AVID’s Members Charter; coordinating and delivering AVID’s membership support programme of network calls, trainings, and skill sharing sessions; and the development of resources on the AVID members’ space.
This is a varied role, working directly with our diverse range of members across the UK, with a focus on the more established groups in the AVID network. The Senior Network Coordinator works closely with the Senior Member Coordinator who has a focus on smaller, grassroot groups and new visitor groups in the AVID network and visitor engagement.
Main duties and responsibilities
Relationship building and providing tailored 1:1 support to visitor group coordinators in the AVID network:
- Building relationships with AVID members across the UK with a focus on more-established groups in the AVID network.
- Providing 1:1 support, outreach and mentoring for group coordinators.
- Identifying, developing and collectively shaping good practice standards in visiting throughout the network.
- Responding to members’ queries and maintaining ongoing communication.
- Working with the Senior Member Development Co-ordinator to induct new groups to the AVID network and involve smaller grassroot groups in AVID’s programme of support.
Work alongside visitor groups to build their capacity, resilience and strengthen best practice for visiting in detention through:
- Delivering AVID’s core training modules on immigration detention and visiting to visitors groups, ensuring materials are relevant and up to date.
- Leading on a programme of training (both in-house and external), education and skill-sharing that addresses the needs of members and group coordinators.
- Building sustainable practices and collective care amongst visitor groups which respond to the adverse impacts of working in detention and vicarious trauma.
- Co-ordinating the AVID Annual Coordinators Network Gathering alongside the Senior Member Development Coordinator, jointly overseeing all aspects of administration and coordination of this event.
- Developing, updating and increasing use of AVID resources through oversight and development of AVID’s Members Area and resources/policies/guidance for visitor groups and coordinators as well as supporting the development of AVIDs volunteer visiting handbook.
- Working alongside people with lived experience of detention in the AVID community to facilitate meaningful opportunities for leadership in network activities.
Develop network collaboration, facilitated peer-support and alignment of groups around shared network values, strategies and goals through:
- Co-ordinating and facilitating AVID member calls and skill shares to provide structured peer-support and ensure that information is effectively shared in the AVID network.
- Working with AVID members to establish processes and activities for collaborative development and ongoing revision of the members’ charter.
- Embedding charter values across AVID’s network support and capacity building work with a priority focus on anti-racism & anti-oppression and lived-experience leadership in line with our strategic objectives.
Maintaining and monitoring the activity of the AVID network and identifying emerging areas for development through:
- Developing and improving access to AVID’s membership offer, administering the annual membership renewals and keeping up to date records of AVID members.
- Designing and implementing annual members survey.
- Keeping an up-to-date record of member activities, meetings, participation and feedback.
- Keeping abreast of the development and support needs of the AVID members as well as changes in detention policy and practice.
- Identifying and building relationships with external partners to strengthen collaboration and partnerships with the wider movement.
Other tasks:
- Supporting AVID’s strategic development through our strategic objectives.
- Working alongside other members of the AVID team to ensure that membership support and network development is connected to our overall mission of ending detention and advocacy efforts.
- Representing AVID at external meetings and events.
- Contributing to funder and board reporting.
- Tracking, monitoring and evaluating impact using AVIDs internal databases.
- Responding to general enquiries by phone, email or post.
Person Specification
We are interested in skills and experience developed in a range of environments, whether through formal workplaces or voluntary. We recognise the great value of lived experience of immigration detention and/or of hostile environment policies and would be very interested to hear from applicants with this experience.
Experience
- Experience of delivering and designing training to meet specific objectives with an understanding of the different needs for in person and online training.
- Experience of recruiting, supporting, and advising volunteers.
- Experience of delivering workshops and/or coordinating events (online and in-person).
- Experience of working with marginalised communities.
- Experience of monitoring, reporting and evaluation.
Desirable:
- Experience of developing support systems, identifying priorities for change and strengthening the infrastructure of voluntary groups.
- Experience of working with refugee, migrant and/or detained communities.
- Experience of working in the immigration and/or criminal justice sector.
- Experience of working in a membership organisation.
Knowledge and understanding
- Knowledge of good practice in volunteer management.
- Knowledge and understanding of migration, human rights, asylum, criminal justice and immigration detention in the UK.
Skills
- Communication skills, written and oral.
- Facilitation skills and inclusive approach to managing online and offline spaces.
- People skills and ability to build relationships with diverse groups of people.
- Solid administration skills and working knowledge of information systems.
- Ability to work well in a team.
- Ability to manage multiple priorities.
The client requests no contact from agencies or media sales.
About Planet Patrol:
Our vision is a world where all beings can enjoy our waterways, free from pollution. We are a global community dedicated to placing people-powered environmental data at the heart of decision-making. Through our unique anywhere, anytime, anybody approach to citizen science, we gather critical evidence of water and litter pollution to drive solutions that protect both environmental and human health. Our data and citizen science methods have been featured in academic journals (Stanton, et al., 2022) and media investigations (Channel 4 and ITV), enhancing public and scientific knowledge of litter pollution.
We are now at a pivotal moment of growth and evolution. This means you must thrive in a start-up environment and have a can-do attitude to problem solving. You’ll be one of only a handful of employees and a team of excellent freelancers. This is a great opportunity to really shape the organisation and our impact. Whilst this role is fixed term, we hope to secure enough funding to make the role permanent.
Community & Events Co-ordinator
Role details: Remote with travel expected regularly around the UK and potentially abroad on occasion.
Salary: £28,000 FTE
Hours per week: 30 hours (4 days)
Terms: One year fixed term contract with the potential to become permanent based on funding.
Overview:
We’re seeking a dedicated Community & Events Co-ordinator to lead and nurture our vibrant network of volunteers—our “Community Guardians”—who serve as local advocates and citizen scientists. In this role, you’ll be the driving force behind volunteer engagement and training, ensuring our Community Guardians are well-equipped to collect vital environmental data and champion our mission in their local communities. You will also forge strong relationships with our Reps, trusted partners who deliver regular activity-based litter picks and water quality testing, and support the organisation of inspiring events that connect communities, public audiences, and brand partners. If you’re a people person, with great project management skills and a love for travel - this could be the perfect role for you!
Key responsibilities:
● Volunteer Engagement: Develop, manage, and inspire a dynamic community of volunteers. Ensure that Community Guardians and Reps feel supported, valued, and equipped to drive local change.
● Partnership & Rep Management: Collaborate closely with our Reps to plan and execute high-quality events. Provide guidance to ensure every event reflects Planet Patrol’s mission and delivers tangible impact.
● Event Co-ordination: Organise and manage corporate and community events from conception to execution. Utilise strong project management skills, working closely with the Partnerships Manager where appropriate, to oversee logistics, budgets, and outcomes.
● Communications: Represent Planet Patrol at events and through our digital platforms. Share the impactful stories of our Community Guardians and Reps, enhancing public engagement and amplifying our message.
● Performance Monitoring: Track and report on community engagement initiatives, using data and feedback to refine strategies and ensure ongoing success.
● Administrative Support: Maintain up-to-date volunteer records in our CRM and ensure compliance with GDPR. Provide comprehensive administrative support to the wider team.
Role requirements:
● A natural people person with proven experience in coordinating community-based activities.
● Strong project management and organisational skills, with the ability to juggle multiple projects and meet deadlines.
● Passion for environmental causes, particularly in reducing pollution and protecting waterways.
● A commitment to diversity, equality and inclusion.
● Demonstrated ability to build partnerships and networks within local communities.
● Willingness to travel regularly across the UK and abroad to engage with volunteers and partners. Some weekend working required.
● Legal right to work in the UK without visa sponsorship.
● A full UK driving license would be preferred.
What We Offer:
Planet Patrol values collaboration, innovation, and a healthy work-life balance. That’s why we’re proud to be a 4-day week employer. We offer a flexible, remote working environment, paired with regular opportunities to connect as a team. We’re a vibrant, mission-driven non-profit that supports professional growth, alongside wellbeing. We offer a generous annual leave package, your birthdays off and encourage you to get out into nature whenever possible.
Please submit your CV and covering letter, highlighting your suitability for the role, via Charity Jobs. Applications close on midnight Sunday 16 March. First stage interviews will be held on Thursday 20 March.
Find out more at https://planetpatrol.co/
Please submit your CV and Covering Letter highlighting your suitability for the role.
Deadline is midnight Sun 16 Mar
Please see Planet Patrol website for more info
The client requests no contact from agencies or media sales.
About the organisation
The Botanical Society of Britain and Ireland (BSBI) is the leading charitable organisation promoting the enjoyment, study and conservation of wild plants in Britain and Ireland. We aim to build a diverse community of skilled and enthused botanists, provide data and science to help address biodiversity loss and climate change and disseminate information to drive a passion for plants. To do this we provide opportunities for involvement for all through a range of participation projects, surveys, indoor and outdoor events, training opportunities and the production of books and other resources. Our Distribution Database (DDb) holds over 50 million plant records, making it one of the world’s largest biological recording databases and in March 2023 we published the third Plant Atlas, mapping changes in the distribution of British and Irish flora. Our latest organisational Strategy, available on our website, describes our future plans.
About the role
An exciting opportunity has arisen to become the first Administration Officer for the Botanical Society of Britain and Ireland. The charity and our membership and activities have grown rapidly over the last five years through two rounds of strategic change. There is continued strong demand for our data, expertise and skills, creating opportunities to develop our projects and partnerships. We need excellent administration in place to ensure we are deploying our capacity and resources in the best way to support the Society and our members and to advance the understanding and appreciation of wild plants.
This role provides an excellent opportunity to work across the BSBI, supporting staff and volunteers in the smooth running of the Society, helping shape processes for a resilient future.
The post would suit an early career individual with an interest in botany/ecology who is keen to develop their skills and their network through a full-time post within the charitable sector, or an experienced administrator looking to make a vital contribution to a growing organisation.
How to apply
Read the job description and person specification available on the BSBI website carefully along with the job application guidance notes. Then complete the job application form and personal details form and submit these to the email address provided.
Applications must be received by midnight on Sunday 2 March.
Interviews will be held online on during the week commencing 10 March.
The postholder would ideally take up the position in or before May.
BSBI aims to uphold the principles of equality and diversity in all its activity, including the recruitment and employment of staff. Applications are welcome from all suitably qualified or experienced people, regardless of situation or background. We particularly welcome applicants from those who are currently underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities. Should you have any questions about the role or require any adjustments to the recruitment process, please get in touch through our website.
The client requests no contact from agencies or media sales.
Salary: £27,000 - £30,000 per year based on experience (Pro rata if part-time)
Terms: Permanent. Full-time or part-time with a minimum of 4 days/week (0.8 FTE).
Location: Remote. We will strongly prefer candidates who can be based in the UK.
Probation: 6 months
Reports to: Director of Finance and Operations
Who We Are
Humanists International is an international non-governmental organisation (NGO) and the global representative body of the humanist movement, uniting a diverse community of non-religious organisations and individuals. Inspired by humanist values, we are optimistic for a world where everyone can have a dignified and fulfilling life. We build, support and represent the global humanist movement and work to champion human rights and secularism.
We campaign on humanist issues. We defend humanists at risk of persecution and violence. We lobby for humanist values at international institutions, including the United Nations. And we work to build the humanist movement around the world.
Our Members and Associates include humanist, rationalist, secular, ethical culture, atheist and freethought organisations from all over the world. Our community also includes many individual supporters who share our vision and values.
About the Role
Humanists International has another separate entity based in the US. This role will be a part of the UK operations team but will collaborate with the US finance team occasionally when it’s required, for example, during the audit period. Both UK and US finance teams are managed by the same Director of Finance and Operations who is based in London.
We are looking for a highly motivated individual who can provide excellent finance and administrative support to the small, predominantly home-based team. We’re seeking someone who is personable, highly organised, has attention to detail and is keen to take initiative and learn new skills. Onboarding training will be provided, but we would like you to demonstrate transferable skills.
You will work on a wide variety of tasks which will include bookkeeping and bank reconciliations, being the first point of contact for the organisation, as well as providing general administrative support to the team. You will be comfortable working both independently and collaboratively across a diverse international team.
This is a full-time or part-time with a minimum of 4 days/week (0.8 FTE), permanent position, which is predominantly home-based but does require the attendance of in-person events such as the General Assembly and Team Building. You will also be expected to attend a number of board-level meetings held on weekends to take meeting minutes - further details are listed in the Key Responsibilities section.
We are open to flexible work arrangements and committed to diversity and inclusion.
Key Responsibilities
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Taking charge of the day-to-day financial activities and office administration of the organisation.
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Ensuring high-accuracy bookkeeping and bank reconciliation are completed to deadlines.
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Ensuring adequate financial documents are filed on Drive to comply with the audit requirements.
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Preparing invoices and receipts to stakeholders as required.
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Generating month-end Budget vs. Actual Report from accounting software on time, for the Director of Finance and Operations to review.
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Preparing financial data for quarterly Finance Report in tables for the Director of Finance and Operations to conduct quarterly financial analysis.
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Assisting the Director of Finance and Operations with the preparation of financial data, tables and files for the annual budgeting and UK audit.
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Reviewing and processing expense claims. And ensuring the Expenses Policy is being followed.
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Preparing and attaching expense receipts to the CEO’s monthly credit card statements.
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Being the first point of contact of the organisation. Managing office inbox, answering office calls and sorting out the letters.
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Attending online board meetings (four times a year on Saturdays) and investment committee meetings (twice a year on weekdays between 5-7pm) to take meeting minutes. Board meetings normally take 3 hours and investment committee meetings take 45 minutes. These meetings are usually planned 6-8 months in advance. TOILs will be provided when the meeting is held outside your normal working hours.
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Assisting the CEO with board papers and circulating them to board members before board meetings.
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Arranging flights and accommodations for the CEO and board members to attend in-person meetings when required.
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Arranging meetings for the CEO when required.
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Assisting staff and board members with queries on finance or administrative matters.
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Any other appropriate duties.
Essential Skills
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Accounting, finance, or economics qualification.
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A minimum of two years’ experience in bookkeeping and administration roles.
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Experience using financial software. e.g. Quickbooks, Xero, Sage or equivalent.
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Understanding of the chart of accounts structure, cash/accrual accounting basis.
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Understanding of the expense claim process.
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Experience preparing the budget. (Not necessarily the whole organisation’s budget, but specific section(s), for example, travel costs and fixed-costs related budget lines would be essential.)
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Excellent organisation, time management and multi-tasking skills with the ability to prioritise and plan a busy workload.
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Self-motivated and able to meet all deadlines.
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Supportive, collaborative and able to build relationships with both internal and external stakeholders.
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Abilities to work independently with initiative.
Desirable Skills
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Understanding of the annual audit process.
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Understanding of the organisation’s annual budgeting process.
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Experience of working in a not-for-profit sector.
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Awareness of charity accounting and restricted funds.
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Submitting Gift Aid Claims.
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Experience using CRM system.
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Experience in remote working.
Staff Benefits
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30-days annual leave (this is in addition to the UK public holidays). Pro rata if you work part-time.
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Remote working
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Employee Assistance Programme
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Season ticket loan
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Cycle to Work Scheme
Application Process
Please click on "How to apply" button to download and complete our Employment Application Form for Finance and Admin Officer, and send it to a dedicated email address (which can be found on the last page of the Job Description PDF below) with the subject heading “Job Application for Finance and Admin Officer” no later than 10:00 am (BST) on 24th February 2025.
Successful shortlisted candidates will be notified by COB 28th February 2025.
Interviews are expected to take place on 4th - 5th March 2025 online.
This opportunity is also listed on our website: https://humanists.international/about/work-with-us/
The client requests no contact from agencies or media sales.
Future Gardeners is starting a new phase of its activities to enable, manage and deliver horticultural education and training programmes delivered by partners in London and the South-East.The Fundraising Officer will take the lead in fundraising and managing the website.
The client requests no contact from agencies or media sales.
The IME is a small charity with staff consisting of the Chief Executive, a Digital Content Editor, the Membership & Administration Officer with support from a Finance Contractor. The staff work alongside approximately 70 volunteers that sit on the various committees and working groups.
This vacancy has come about due to the early-retirement of the current post-holder who will provide a handover along with some training during role induction.
As a charitable organisation we promote and support the impartial study and understanding of medical ethics and its integration into clinical practice through education, research, and publication.
The client requests no contact from agencies or media sales.
About JourneymanUK
JourneymanUK is a small but mighty charity. Our aim is to provide communities with the tools, training, and support to deliver mentoring programmes for teenage boys that have a proven positive impact. These programmes provide engaged male mentors who help boys transition to adulthood by building essential life skills such as confidence, resilience, and communication. You will be joining us in an exciting chapter of our growth with new leadership and recent funding to support a new vision.
Awareness of men’s and boys' mental health is growing in the UK and beyond, and JourneymanUK plays a vital role in supporting teenage boys through mentorship. This is a chance to join a dynamic, engaged and energised organisation, make a real impact on the lives of teenage boys and engage with that wider movement too.
We have the potential for a contract extension and future ad-hoc work as we continue to expand and secure funding. If you're ready for a short, fixed-term but high-impact role where you can hit the ground running, this is for you.
Job Purpose
As the Growth & Connection Coordinator you will lead the coordination of our flagship weekend event, a contemporary Rites of Passage Adventure (ROPA) for teenage boys. You will also support our local groups in delivering mentoring circles, day intensives and activity sessions. This role includes administrative, communication, and outreach responsibilities to ensure the smooth running of our programmes and effective engagement with young people, parents and carers, mentors, youth services, and other stakeholders.
One of our biggest challenges is recruiting teenage boys to our programmes. While we don’t expect all candidates to have experience in recruiting young people to youth programmes, we do expect you to feel confident and proactive about tackling this challenge.
Key Responsibilities
Working closely and with and reporting directly to our CEO, your responsibilities will be to:
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Lead the coordination of ROPA and support local groups, ensuring logistics and planning are effectively managed while maintaining accurate records and administrative documentation.
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Develop proactive strategies for the recruitment of teenage boys, building on what we’ve learnt, and delivering on those strategies.
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Liaising with parents, carers, youth services as well as young people.
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Coordinate mentor support processes, including the recruitment and onboarding of new mentors and completing safeguarding procedures such as DBS checks.
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Ensure key policies and procedures are upheld.
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Assist in measuring and demonstrating programme impact.
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Contribute to communications, including social media, newsletters, and updates.
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Support fundraising initiatives, including drafting proposals and utilising our impact data.
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Play an active role in shaping a thriving team culture.
Person Specification
This role is both strategic and hands-on, suited for someone with a proactive and resourceful attitude while maintaining a thoughtful and empathetic approach to working with people. Although we anticipate that this role would be suited to someone with experience working with young people, in the youth sector or in the charity and voluntary sector, we are looking for the right person and are open to applications from everyone.
Essential Skills and Experience:
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Strong organisational and administrative skills.
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Excellent communication, interpersonal skills and emotional intelligence, skilled at building relationships with diverse groups and individuals.
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Ability to self-manage, prioritise among multiple responsibilities and work independently in a remote setting.
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End-to-end programme/project management experience.
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Experience recruiting for programmes, workshops, events, or similar - creating a strategy and executing it.
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An open, learning mindset, flexible, resilient, and adaptable to new challenges.
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Proficiency in Google/Microsoft Suite (Docs, Spreadsheets, etc.).
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Familiarity with online collaboration tools such as Zoom and Mural.
Desirable:
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Experience working with young people in the charity and voluntary sector.
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Community-building experience.
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An understanding of how AI tools might support this role.
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Fundraising or grant-writing experience.
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Technical skills in Adobe Suite or similar tools.
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Experience developing strategic partnerships.
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Social media and marketing experience.
Work Setup & Time Commitment
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Fully remote role – candidates must have their own computer and working setup.
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Fixed-term freelance contract of 32 days, to be used flexibly over 12-16 weeks starting mid-March or sooner.
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Estimated 20-25 days between 17th March and 27th April (leading up to ROPA 24th-27th April), with the remaining days used after then.
Application Process and What to Expect:
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Email us with a link to your CV and *something that demonstrates your skills (see below).
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We’ll be shortlisting candidates on a rolling basis so please apply early if possible.
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Applications close at 9am on Thursday 6th March.
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Suitable candidates will be invited to a short initial interview on Thursday 13th and Friday 14th.
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Shortlisted candidates will be invited to a longer online interview with details of that to follow.
You Might Thrive in This Role If:
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Our organisation’s purpose speaks to you, motivates you, and gives you hope.
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You’re a real people person who embraces the challenges of working in the charity, voluntary and youth sectors.
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You have an open, learning mindset and always look for ways to develop.
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You want to join an organisation that will challenge you, help you grow, and give you the chance to build something meaningful.
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You can adapt to our changing landscape as we are in early stages of growth.
If You're Thinking of Applying:
We encourage everyone who is interested to apply. Take the leap! You might be the perfect person - even if you don’t match 100% of the job description.
If you can't apply for whatever reason at this time but are still interested, please send us an email and we’ll add you to our database for future opportunities.
We are committed to communicating and making hiring decisions as quickly as possible, respecting our candidates’ time and effort. Our goal is to move successful candidates forward within two weeks of applying.
*As well as your CV we would love to see something that demonstrates your skills.
- This should exemplify why you’re the right person for the job and we invite you to be as creative as you like with your answer to this. You could talk about you, an approach you’d take to the job, hone in on one of our challenges and what you’d bring to it... or something else. Just as long as it exemplifies in some way, why you’re the right person for this role.
- This could take whatever form you like. It could be a slide deck (3 slides max), mural page, graphic illustration, word document, video, voice note, a cover letter or something else. The only restriction is to please keep all copy and visual content to one side of A4 and all audio or video to 3 minutes or less.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main function of job
This is a key role in the Bereavement Support Service. The team provides a wide range of services, including the Helpline, online enquiries, online community, Family Days, and online and printed resources.
The aim of this post is to provide consistent, high-quality emotional support to bereaved families who seek support from the Lullaby Trust.
1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
To be the primary contact for the bereavement support services.
To cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
Proactively engaging with bereaved families through social media and other online platforms.
Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy
Send materials to bereaved contacts, including bereavement packs and follow up e-cards, and ensure all paperwork and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
Ensure any messages on Bereavement Support FB Groups are monitored and advice is given via befrienders where appropriate
To arrange face to face events for bereaved families including family days, York Carol Service and memorial events to an agreed programme.
Work with the Engagement Team around social media bereavement support posts.
2. Respond to all enquiries regarding the Care of the Next Infant (CONI) programme.
Respond to CONI enquiries from families and professionals and pass referrals to the CONI team in a timely way.
Update the CONI spreadsheet on enquiries progress and outcome.
Ensure families are offered Bereavement Support
3 Manage the Befriender programme with the Head of Support and Information and deliver training to befrienders and support befrienders in their role.
Support Befrienders in their work by maintaining regular contact and support, offering advice and guidance when required.
Keep Befriender records up to date
Allocate Befrienders when required, ensuring there is an even spread of work between the befrienders
To collate, finalise and send out the Befriender newsletter on a monthly basis in conjunction with other members of the Team
Plan and deliver befriender training to new and existing befrienders
Support befrienders in their role and deliver regular online catch up sessions.
Help with the organisation, administration of the Befriender Conference and other events, facialitaing sessions and presentations.
Support the administration and preparation of Befriender Training, attend and participate when required and assist with the new befriender digital documents.
5 Ensure the bereavement support services are promoted to bereaved families and professionals working with bereaved families
Assist with the facilitation of Bereaved Families’ Panel and running online sessions.
Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
Attend events as required to represent the Lullaby Trust’s bereavement support services
6 Ensure the records and services of the department are kept up to date
Ensure bereaved contacts are added and updated on Excel and Raiser’s Edge
Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice
Collate statistics, as required on areas of work within the support services team.
Assist with the services’ evaluation and impact processes including self-evaluation feedback.
Provide other administrative support to the team as required.
Other:
Attend and participate with External Supervision sessions.
Safer sleep for babies, Support for families
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