Team Leader Jobs in Central London, Greater London

Salary: circa £75,000 per annum + generous benefits 

Contract: Full time, permanent

Location: Victoria, London (hybrid working with one to three days in the office each week) 

Closing date: at 12 noon, Thursday 16 January 2025

Interviews: week commencing 27 January 2025 

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. 

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people. 

Leading the people function, you will be the HR expert bringing good practice and leading on people related projects for the organisation. You will bring your generalist experience to bear in leading all strategic and operational management of the HR function’s contribution to an excellent organisation. As a member of the Senior Management Team (SMT) you will be the key advisor and business partner to both the executive leadership team and the SMT.

You will bring excellent people management skills to manage the function in delivering core activities in a dynamic and changing environment and be adept at steering the organisation through a period of change. You will be a collaborator, used to leading with compassion and working collaboratively across the organisation whilst delivering transformational and sustainable change.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team. 

Visa sponsorship

You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship.

We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things. We need to inspire and connect with youth justice services across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

We are making good progress building the evidence of what works within and around youth justice to reduce violence, with new Practice Guidance and implementation resources due next year on diversion and focused deterrence. But the big risk is that we publish these resources and nothing changes. That’s where you come in! 

Key responsibilities include: 

Working out the best way to make this change happen by getting more senior leaders within policing to use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making. 

Developing great relationships with senior leaders and frontline police officers, generating a strong understanding of key policing issues, needs and behaviours, and building credibility and trust with the sector.

Supporting the scoping and commissioning of behavioural insights research to support effective evidence mobilisation plans and strategies.

About you: 

You understand the policing sector. You really understand how police forces’ work, from Chief Constables to frontline officers. You have experience working in/with police, ideally in a role that worked with young people who are vulnerable to or involved in violence. You might have previous experience of supporting a police force to reflect on and adopt evidence-based practice.

You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 

The wide salary range reflects our flexibility to tailor the role to the right candidate’s experience, with the exact responsibilities and leadership level decided during the interview process. 

Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Flexibility will be required to attend in-person teaching days during term time and meetings as required.

Contract duration: Maternity cover, fixed-term for one year – starting in March 2025.

Working Hours: 14 hours per week on Mondays and Tuesdays. Must be available to work during term-time, with some flexibility at other times to accommodate marking and team meetings.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Postgraduate Diploma in Children and Young People’s Psychological Trainings: Therapy is a service transformation programme delivered in collaboration with University College London (UCL). It aims to improve Child and Adolescent Mental Health Services (CAMHS) and develop the workforce by recruiting professionals for core and specific skills training. We are recruiting a Modality Lead for the Cognitive Behavioural Therapy (CBT) modality (view more information on the Job Profile) for a maternity cover starting in March 2025 for one year.

Join this growing programme team of enthusiastic mental health professionals and academics who are leading the way in training the UK’s future frontline workforce.

The successful candidate will demonstrate extensive clinical experience working, specifically with children, young people, parents and families. Furthermore, significant experience providing modality-specific (CBT) clinical supervision for mental health professionals in CYPMH and Wellbeing Services is essential. Candidates must hold a professional registration with BABCP if they wish to apply. Please view the Job Profile for all the requirements.

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Closing date for applications
Midday (12pm), Friday 10 January 2025.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview
Shortlisted applicants will be notified no later than Tuesday 14 January 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews
Interviews will be held remotely on Tuesday 21 or Thursday 23 January 2025. 

How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

About ELBA
ELBA's mission is to bridge the gap between businesses and communities to drive social change and create opportunities for all. The organisation is dedicated to tackling the systemic issues of social mobility, poverty, and inequality, particularly in East London and surrounding areas. ELBA achieves this by mobilising the resources, skills, and expertise of the business sector to support over 36,000 beneficiaries each year.

At the core of ELBA's mission is the belief that everyone deserves the chance to thrive, regardless of their background or circumstances. By fostering partnerships between businesses and communities, ELBA aims to create sustainable change, improve access to services, education and employment, and build stronger, more inclusive communities. Through its programmes and interventions, ELBA works to ensure that economic growth benefits everyone and that barriers to opportunity are dismantled.

Each year, over 100 corporations and regional stakeholders channel their efforts, volunteers, resources, and social impact strategies through ELBA to achieve meaningful impact. The organisation is widely trusted and recognised for designing, managing, and measuring award-winning corporate-community investment partnerships. ELBA collaborates with leading organisations across financial services, law, insurance, professional services, real estate, and technology as well as with local charities, schools, universities, the NHS, and local authorities.

Job Purpose

The Operations Director is a strategic leader responsible for overseeing ELBA's operational functions to maximise community impact and strengthen corporate partnerships. This role is pivotal in ensuring that programme teams are empowered, supported, and held accountable for achieving their objectives. The Operations Director will work closely with the CEO and Partnership Directors to sustain ELBA’s position as a leader in Employee Supported Volunteering (ESV), social mobility, and place-based initiatives.

Working for ELBA

As well as a competitive salary we have a generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active wellbeing and equalities programme led by staff; a varied and busy learning and development schedule; bicycle purchase scheme; and an Employee Assistance Helpline. In our staff survey our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and great agency in how they deliver their objectives.

ELBA is a very diverse organisation, representative of the community we serve in East London. 

Key Responsibilities:

1. Leadership and Team Management: Oversee Heads of Programmes, fostering a culture of collaboration, accountability, and innovation; provide resources, support, and professional development to ensure teams meet objectives.

2. Operational Strategy: Develop and improve systems, processes, and KPIs aligned with strategic goals; champion Salesforce adoption and digital transformation.

3. Cross-Functional Collaboration: Enhance internal efficiencies, reduce silos, and align operational and programme activities with community and corporate needs.

4. Impact Measurement: Strengthen impact reporting frameworks, promote data-driven programme management, and ensure transparent reporting on partnerships.

5. Resource Management: Oversee budget planning and resource allocation; ensure financial efficiency and support programme delivery.

6. Compliance and Risk: Ensure compliance with regulations, develop risk management processes, and conduct regular operational audits.

7. Sector Leadership: Support ELBA’s leadership in ESV, social mobility, and community impact by staying ahead of sector trends and driving operational excellence.

Key Competencies:

• Proven leadership and team management experience.

• Strategic planning and alignment with organisational goals.

• Operational excellence with a focus on systems, processes, and reporting.

• Stakeholder management and data-driven decision-making (Salesforce preferred).

• Strong focus on impact measurement and resource efficiency.

Person Specification:

• Extensive senior operations and line management experience.

• Expertise in ESV, community development, and corporate partnerships.

• Knowledge of compliance, risk management, and regulatory standards.

• Skilled in resource planning, budgeting, and cross-functional collaboration.

• Experience in digital transformation and CRM systems.

Desirable:

• Formal project management qualifications (e.g., PRINCE2, PMP).

• Understanding of social impact measurement and safeguarding policies.

ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer and we welcome all applications. 

Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.

Job Purpose:  To oversee, deliver and lead Short Breaks Club session for children and young people who have a disability or additional needs. To ensure that all, safeguarding, regulator and health & safety requirements are being met. 

Hourly Pay: £13.91

Hours of work:37.5

Working Pattern: Various (Sat & Sun in Reigate; Mon-Fri in school holidays)

Employment type: Permanent and Casual Options Available

Contract Type: Permanent and Casual Options Available

Location:  Across all YMCA East Surrey locations; Crawley, Horsham, Mid Sussex, Reigate, Epsom, Leatherhead  Across all YMCA East Surrey locations; Crawley, Horsham, Mid Sussex, Reigate, Epsom, Leatherhead

Annual leave:Starting allowance - 25 days plus Bank Holidays.  Please note that school holidays are key delivery periods and annual leave is not usually agreed during these periods.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking availableat all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing Date for Applications: 31st January 2025

Interviews to be held: YMCA East Surrey reserves the right to interview candidates and appoint to roles as and when applications are received.

Proposed Start Date: As Soon As Possible

Main Responsibilities:

· To take responsibility of the day to day running of Children and Young People’s services to ensure that the service provided is safe, high quality and appropriate for the children and young people who attend.

· When the coordinator/manager is not available to act as the responsible person in charge of the scheme.

· To take a lead during sessions of ensuring that are aware of what all children are doing and that they are signed into and out of the service correctly

· To build trusting relationships with children and young people that enable them to benefit from the services provided.

· To lead a team of play workers and volunteers, supporting them with their roles and knowing when to get further support from more senior team members. 

· To ensure that all children and young people upon their arrival are welcomed and feel comfortable and valued enabling the development and improvement of self-esteem, self-confidence and positive experiences

· When required to ensure that appropriate care plans and risk assessments are carried out for specific children and young people to meet any additional needs.

· Where appropriate to work with parents and families, checking that we have the correct information about the children and young people that attend. To ensure that parents and carers are kept informed of incidents/ accidents or other issues relating to their children. 

· To contribute to the planning, organisation and delivery of activities, ensuring they are adapted where appropriate to be accessible to all children and young people to the best of their abilities, using and checking children’s Care Plans.

· To work closely with individuals and where appropriate their families to offer a range of free play opportunities as well as a structured programme of social, play and leisure activities to the varying ages and needs of the children attending the service.

· To prepare and plan the session planning documents to ensure smooth running of the day. Including allocation of staff members, toileting record, daily staff logs and lunch rota.

· To supervise the activity environment to ensure physical and emotional/personal safety for all children and young people attending. This includes completing appropriate records of any accidents, injuries or incidents that may occur and any medication administered

· Ensure children’s choices are evidenced and feedback gathered from children in a suitable manner.

· To provide and supervise the hygienic provision of refreshments for the children/young people, recognising the principles of a balanced diet and the requirements of varied cultural and ethnic backgrounds and allergies

· To ensure that resources are set up and packed up while being kept neat and tidy as well as to inform the coordinator/manager if extra resources are required.

· To ensure that all children and young people are made to feel valued and enabled to develop and improve self-esteem, self-confidence and positive experiences

· Where necessary to administer first aid for children who have had an accident as well as medication for children with health issues ensuring that have attended necessary training with regards to this

· Provide and supervise the hygienic provision of personal care, ensuring privacy, dignity at all time and recording in care plan.

· To receive medication from Parents/Carers, check, record and store safely following procedures. 

· Administer, where necessary, after appropriate training, medication for children keeping accurate and up to date records.

· Assist with moving and handling of children/adults with restricted mobility, after appropriate training, including hoisting and use of mobility equipment.

· Provide high level of support for children/adults with complex needs, ensuring care plans and behaviour plans are understood and followed to meet individual needs.

· Regular use if aids to support communication and sensory impairment needs.

· Provide high level of diligence and surveillance for the child you are supporting, including personal hygiene, behaviour, nutrition, sensory and play needs, feeding back any new observations to the Leader.

· Accompany  and lead children/adults on trips, following procedures and policies, risk assessment and keeping them safe whilst providing high level of support.

· To provide annual leave cover for the Coordinator

· Supporting children/adults with eating and drinking as specified within their care plan and guidelines.

· Assisting children/adults to engage with activities providing appropriate support and help to achieve desired outcomes.

· To work with the rest of the YMCA children and young people’s team to help ensure attendance figures reach agreed targets in line with budgets. This includes supporting with promotional tasks including taking photos and attending promotional events.

· To be flexible in order to meet the needs of service including covering sites aside from usual site.

· Attend YMCA East Surrey staff meetings, training and staff development events, as appropriate, to ensure continuous professional competence and development

· Undertake any other duties and responsibilities reasonably requested by the Coordinator / Manager.

A fantastic opportunity has arisen to play a leading role at Cure Parkinson’s, as our Head of Public Fundraising. This role will be responsible for leading the charity’s Public Fundraising team and for delivering a strategy that focuses on recruiting new supporters and retaining existing supporters across multiple fundraising streams including Events (Special & Challenge), Community Fundraising, Individual Giving and Legacies (incl. in-memory fundraising).

As our Head of Public Fundraising, you’ll be comfortable splitting your time between team leadership and donor relations, whilst ensuring the team and charity is always focused on the bigger picture.

You’ll be expected to lead the team to implement and deliver a busy calendar of fundraising campaigns and events to maximise income and increase our number of supporters during our 20th anniversary year in 2025.

You will be an engaging and inspiring leader and a team player who thrives on growing income across several streams.

You will be able to demonstrate knowledge of current fundraising trends and possess good monitoring, reporting, and forecasting skills.

This is a fixed-term maternity cover contract (min 12 months). 

Educational Partnerships Regional Manager (London and South East) 
Salary: £37,750 per annum
YE Pay Grade: 6
Permanent
Full time: 37.5 hours/5 days per week 
Home based with significant travel within the region 

Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Regional Manager for London and the South East. 

Young Enterprise is a national charity that works directly with young people, teachers, volunteers, and influencers to help young people succeed in the changing world of work. We are all about realising potential and building people’s futures – and committed to do the same for the people who join our dedicated team. We are passionate about equality, creating an environment in which each individual can thrive, contribute, and grow as a professional.

As an Educational Partnerships Regional Manager you will be a key contributor to the regional strategy working very much in a one team environment whilst giving you the space to grow and develop your skills. Your role as Educational Partnerships Regional Manager will see you work directly with young people and teachers in schools that take part in Young Enterprise programmes such as company programme, day programmes and digital programmes. You will also oversee regional relationships, at local authority level or equivalent.

The Educational Partnerships Regional Manager role involves being flexible to the needs of the region and your team and to provide regional leadership. Some of the duties include, which is not an exhaustive list.

• Deliver and or support the delivery of Young Enterprise programmes and services in schools, colleges, universities, and youth centres.
• Work as part of the regional team to proactively identify and generate sources of local income to support YE programmes.
• Manage and monitor KPIs and local contracts associated with the above tasks through the regional operations plan set out by the Regional Manager.
• Work with the local YE Volunteer Team (LVT), providing support, direction and opportunities to engage with local activity, which may include fundraising, volunteering on programmes and / or promoting our programmes to new school.
• Work closely with Programmes & Services team to support the development and delivery of our full suite of programmes, while also developing your own knowledge and understanding of our full suite of programmes and services to promote to schools.

We are looking for:
• A motivated self-starter 
• Confident leader who can quickly support develop an existing team
• Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure
• An understanding or experience of managing varying relationships, including volunteers
• A great promoter and inspirer in helping young people achieve their potential
• Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams

You'll be working alongside an experienced and passionate regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.

This is a home-based role, however, will require significant travel throughout and covering London and South East.

DBS required: YES

To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than 13.30pm on 13th January 2025. Please note applications without a cover letter will not be considered.

Interviews will take place via MS Teams, on 16th January 2025.

Although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful. 

The Vacancy

Can you motivate church members to activism and inspire them to bring about change? The Methodist Church is seeking to recruit a Campaigns and Church Engagement Officer with a passionate commitment to the Christian call for justice.

You will work for the Methodist Church as part of the ecumenical Joint Public Issues Team, which helps the partner Churches (Baptist, Methodist and United Reformed Church), plus our associate partners, to work together for peace and justice. We do this through listening, learning, praying, speaking and acting on public policy issues.

The Campaigns and Church Engagement Officer will help church members across Britain to be part of this this work through developing campaigns on issues such as poverty, refugees and the climate, by enabling churches to develop positive and purposeful relationships with their MPs through the Constituency Action Network, and through producing effective and creative communications and resources.

For more information about the work of the team and its hopes for society, visit our website.

NB There is an occupational requirement to be a committed Christian and member in good standing of a member church of Churches Together in Britain and Ireland (CTBI) for this role.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilites. 

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact us via the details on our website. 

Please click Apply to be redirected to our website.

Closing Date: 6 January 2025

Interviews: in person at Methodist Church House on 17 January 2025

We could be the perfect fit for you! The Squad Club is an impactful local charity that supports young people and adults with learning disabilities through our Thursday evening social clubs. And we are now recruiting an Operations Manager to take us to the next level.

Our club nights are fun-packed and educational and our members enjoy socialising with their friends whilst also trying out new experiences.  

Our members are the most important part of The Squad. They help to the run the clubs, vote on what we should include in our activity programmes and are involved in decisions about The Squad's future. 

This is a new role for our charity, and we are looking for an individual with experience line-managing people and/or operational delivery/service delivery, ideally within a small charity setting, however we would be interested in hearing from experienced professionals with transferable skills.

The successful candidate will oversee the day-to-day operational running of the charity, ensuring Thursday evening Squad sessions are delivered to a consistently high standard and that the charity is compliant with all relevant legislation and internal policies. They will have direct line-management responsibility of our two part-time group leaders who lead our Thursday evening sessions and who liaise directly with our members. The role will also include overseeing and driving forward initiatives around volunteer recruitment and onboarding for The Squad, plus supporting with fundraising opportunities on an ad hoc basis. 

Core role responsibilities

• Manage the day-to-day operational activities for the charity
• Line manage and support the charity’s two group leaders to fulfil their roles and develop their skills (remotely and in-person at Thursday evening Squad sessions), acting as point of contact/escalation where necessary
• Liaise with the trustee board as the interface between the group leaders and trustees, to escalate any issues and provide regular reports & updates on operational matters relating to the Squad
• Support delivery of Thursday evening club sessions from approx. 6.30pm-9.30pm
• Create and drive forward initiatives to recruit new volunteers to support the charity
• Support onboarding and introduction of new volunteers at Squad Thursday evening sessions
• Support with organising initiatives to engage and develop current volunteers, ensuring they have a great experience as part of volunteering with the Squad
• Oversee DBS checking of staff, trustees and volunteers
• Work with leaders to maintain updated DBS & member records on charity’s database systems.
• Develop, manage and implement processes and procedures to ensure the charity runs efficiently and maximises our impact.

Additional responsibilities:

• Support drafting Risk Assessments where necessary
• Liaise with building management when necessary to request for any maintenance issues to be resolved.

• Support the trustee board to develop fundraising opportunities to generate income for the charity.
• Oversee policy drafting, implementation and updates with the trustee board.
• Collate reports from the charity’s group leaders around Operations and the charity’s services to feed into trustee board meetings as requested.

Experience and Skills Required:

Essential Requirements:

• Experience line-managing people.
• Experience managing operational delivery/service delivery, ideally within a small charity setting, however we would be interested in hearing from experienced professionals with transferable skills.
• An enthusiasm to get stuck-in to all areas of the charity, especially how we deliver our services to our beneficiaries/members
• An individual who is enthusiastic, adaptable, and happy to roll up their sleeves and wade in to help in all areas of the charity when required.
• An organized individual with good time management and prioritization skills
• Good communication skills and ability to work collaboratively with stakeholders at various levels of the charity (trustees, group leaders, volunteers, members, members’ families)
• A friendly, outgoing, and open-minded individual 
• IT literate, with ability to use MS office programs and be trained to use the charity’s bespoke database systems.

Desirable:

• Experience working with vulnerable individuals e.g., adults or young people with learning disabilities or physical disabilities.
• An understanding of the importance of governance for a charity.
• Safeguarding experience.
• Fundraising experience.
• Policy writing experience.
• Experience working with volunteers.

This is a rewarding role and you’d be joining a friendly, committed team of individuals.

This role is for 15 hours a week (0.4 equivelent), which will include Thursday evenings 6:30-9:30pm. As a flexible employer, exact working patterns can be agreed with the successful candidate.

To apply, please send your CV and a covering letter stating why you are a good fit with this role and The Squad Club.

We are looking for motivated change-makers who have a heart to see students come to faith in Christ and a passion to help students live and speak for Christ.

The strengths each Christian Union Staff Worker (CUSW) brings to the role can vary, but at the heart of the work are skills to help students think and live biblically, and the ability to disciple, motivate and influence students to share the gospel.

CUSWs have unique opportunities for advancing the gospel in Britain, working alongside CUs to make them as effective as they can be in their mission to the university. Day-to-day, CUSWs train and mentor leaders in evangelism; work alongside CU members in reaching their friends; and help students to understand the Bible so as to live as disciples of Christ in what can be a challenging environment.

To equip CUSWs for this strategic ministry, staff follow a training curriculum in theology, biblical studies, mission, apologetics, church history and ministry skills. They are also supported and cared for by a Team Leader, and equipped through their regional team, meeting regularly with them for study, prayer and fellowship.

To equip CUSWs for this strategic ministry, staff follow a training curriculum in theology, biblical studies, mission, apologetics, church history and ministry skills. They are also supported and cared for by a Team Leader, and equipped through their regional team, meeting regularly with them for study, prayer and fellowship.

Job Title: Peer Support Coordinator

Reporting To: Peer Support Team Leader

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, Permanent 

Salary: £24,000 per annum 

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 12th January 2025

Job purpose: To manage the delivery of a volunteer-led, one-to-one Peer Support service providing
emotional support, peer support and appropriate signposting and resources

Key Responsibilities

• Supporting The Mix’ volunteer body to deliver high quality one-to-one support services safely and efficiently
• Overseeing appropriate risk assessment and making decisions about when to breach confidentiality and provide relevant information to the police
• Assisting with the running and development of shift support and on-going training for Peer Support Volunteers
• Overseeing effective shift management including matching volunteers to service users based on
  lived experience
• Ensuring appropriate training and development of volunteers with our Youth Engagement Team
• Ensuring implementation of relevant policies and procedures, so services are delivered to the highest quality
• Contributing data analysis to ensure services continuously respond to service user needs
• Quality assurance of volunteers on the Peer Support Service
• Supporting reflective practice, self-care and a culture of continuous development
• Volunteer Management including regular check-ins and development of volunteers
• Resolving operational issues in the delivery of one-to-one support services
• Supporting coordination of the management of regular and or concerning contacts
• Providing one-to-one Peer Support sessions as required
• Engaging volunteers on shift to create a meaningful, engaging and positive experience in the Peer Support Space
• Supporting volunteers with tech and troubleshooting as required

Person Specification

Essential

• Experience or interest in delivering support services via digital channels
• Lived experience of mental health needs and/or being part of a marginalised/protected community and/or having supported someone with this and/or having used services directly
• Lived experience of navigating issues such as bullying, relationship breakdowns, navigating exams and the education system, being a young carer, etc
• Passionate about supporting people who might be experiencing issues such as sociological, emotional or financial distress
• Experience of delivering support services to under 25s
• Ability to manage multiple tasks simultaneously, to work flexibly and to work calmly under pressure
• Ability to maintain effective boundaries while delivering a service with empathy
• Ability to carry out objective risk assessments, liaising with emergency services as needed
• Strong demonstrable interest in the issues which affect young people
• Proven ability to deliver continuous improvement to services in response to service user need
• Understanding of how to retain, train, motivate and develop volunteers
• Good understanding of safeguarding, confidentiality and safe working practices
• Self-starter with the ability to work on own initiative and as an active team member
• Excellent written and oral communication skills

Desirable

• Passionate about supporting young people with the tools, resources and skills to harness their own recovery through resilience building
• Line management or volunteer management experience
• Experience of multi-channel support services including email and webchat
• Experience of using Salesforce or equivalent VOIP/CRM systems
• Project management experience

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

We have an exciting opportunity for a passionate, analytical and coordinated individual to join us as a Membership Operations Manager at the Royal College of Radiologists (RCR), the examining and membership body for consultant radiologists and consultant oncologists.

This is an exciting opportunity to lead the delivery of an efficient and effective membership function, overseeing renewals, queries, and data management. Leading a high-performing team of four, you will also oversee the delivery of our admission ceremonies, which are key engagement events for new Fellows. Your focus on using insight, being process driven and being data led in approach, will be important to maintain high retention rates and meet KPI targets, to support business activities, growth and income. 

If a role as the driving force behind our membership services interests you, we welcome your application!

What you’ll do:

• Be accountable for the delivery and operations related to the member life-cycle; this includes but is not limited to, new member applications, payments, member benefit administration, renewal, resignations arrears processes to meet KPIs and drive strong retention. 

• Manage the members’ annual renewal to ensure we reach KPIs and projected income targets to support the activities of the RCR while delivering a professional and seamless process.

• Monitor and report on monthly membership growth and make recommendations for action as to Director.

• Be an advocate and spokesperson for membership operational activities as required for internal and external stakeholders.

• Assist in the development and implementation of membership strategies and initiatives with the Directorate of Communications or other Senior Managers.

• Lead and oversee planning and development membership events including Admission Ceremonies, or other engagement events within the team.

• Oversee planned workloads for the Membership Operations Team to ensure they are meeting expected customer service standards, outputs and deadlines, while providing an achievable and fair distribution of work among team members

What you’ll need:

• Knowledge of membership systems and procedures

• General knowledge of or interest in the health sector and issues in healthcare and public policy

• Experience of working in a membership organisation

• Experience of using and developing a client relationship management (CRM) database

• Experience of delivering and embedding exceptional customer service

• Skilled manager of people, able to bring together, motivate, co-ordinate and develop a team

• Effective oral and written communication skills

• Effective level interpersonal skills, including ability to work collaboratively and build and sustain effective working relationships with a diverse range of colleagues, partners and stakeholders

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Grants & Programmes Lead

Battersea's Global Programmes Department advances our ambitious plans to play a global role in achieving a positive impact on thousands of dogs and cats. We are looking for someone to join our team as a Grants & Programmes Lead. This role plays an integral role within the team to deliver impact to tens of thousands of dogs and cats around the world. The Grants and Programmes Lead will manage the team of expert grant managers, guiding and empowering them to achieve impact. 

The Lead will oversee several portfolios of work within the grants and programmes function at Battersea, as we expand our work to impact more dogs and cats. Over the coming five years it is planned that the size and complexity of grant making, and other forms of programming will grow, including the establishment of several multi-year programmes in the UK and abroad. The Lead will play a key role in managing change as the function grows to deliver greater impact. 

This is a senior role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of people management, implementing strategic programmes and good grant making practice at a team level.  The successful postholder should be comfortable taking an adaptive management approach and coaching the team to shape proposals and portfolios of work to advance the collective interests of a team. They should be comfortable working with considerable scope, and complexity and nurturing relationships with colleagues as an integral element of the role.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 22nd January 2025
Interview date(s): w/c 27th January 2025 (1st round); w/c 3rd February 2025 (2nd round)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Who we're looking for

We are seeking a proactive, adaptable, and creative individual with a detailed understanding and experience of working within youth-based community and faith groups across the UK. The ideal candidate will have outstanding verbal and written communication skills, experience in stakeholder engagement, and the ability to work both autonomously and as part of a team.

You will have experience in developing and delivering training, a strong understanding of IT applications (especially MS Word, Excel, and PowerPoint), and a proven track record of driving projects to achieve agreed outcomes. You should be highly organized, self-motivated, and possess excellent networking skills.

Main role & responsibilities

In this role, you will be an active member of our programmes team and will work across our portfolio of programmes. You will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. You will recruit suitable delegates to workshops, working closely with a range of organisations and families.

You will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements. 

We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented  backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.