Team Administrator Jobs

As a Quality Assurance Administrator, you will be a critical function of our work to deliver externally accredited, industry led programmes against our Industrial Cadets framework, endorsed by HRH King Charles III.

You will also support and help refine our internal business processes, especially around our CRM platform, Hubspot. Moreover, you will be given ample opportunity and encouragement to contribute to continuous improvement projects and put forward your own ideas for internal transformation.

ABOUT EDT: EDT is a UK-wide charity with over 35 years of experience developing and delivering industry-linked STEM educational content. Our mission is to connect young people with industry and inspire STEM futures. Our programmes are designed to engage a wide range of young people and meet the needs of industry and education, through face-to-face and virtual delivery. Young people are at the heart of what we do and through providing industry informed, curriculum enhancing learning experiences, we help them develop personal and interpersonal skills, fulfil their potential, and make informed decisions about their future. We recognise their achievement through Industrial Cadet accreditation and awards, an industry-led quality benchmark. Our mission is to connect young people with industry and inspire STEM futures. Our core values include being 'passionate, collaborative, dynamic and showing respect'.

Reporting to: Quality Assurance Manager

Salary: Band A, up to £27,800 p.a., depending on skills and experience. Permanent Contract

Benefits: 25 days annual leave per year plus bank holidays; pension (up to 10% employer contribution); life insurance (3 times annual salary); hybrid and flexible working; well-being support.

Location: Hybrid working, with travel to one of our regional offices as and when required. The preference is to be based close to our Manchester office, however applicants within commutable distance to one of our other offices (Glasgow, Birmingham, Welwyn Garden City, Southampton and Plymouth) will be considered.

Hours: Full time (37.5 hours per week).

Job Description

Quality Assurance

• Deal with external and internal enquiries
• Work closely with Industry Engagement and Partnership team to deliver industry-led (external) accreditation in a timely manner
• Lead the materials ordering process, including the distribution of certificates and badges to regional offices and external partners
• Take the lead on external partner feedback surveys, student data requests and observation reports, working with partners to ensure their completion and return
• Manage Quality Assurance data dashboards and work with the Head of Impact to provide evaluation and impact statistics for external Industrial Cadets accreditations
• Liaise with the Marketing team to update Industrial Cadets and Quality Assurance partner materials (such as certificates and information packs) on a periodic basis
• Perform an internal Quality Assurance moderation process three times a year to ensure consistency of delivery from internal teams and escalate any feedback where appropriate

CRM Support

• Be a Hubspot ‘super-admin’, acting as an initial point of contact for internal staff queries, making changes to the system and escalating queries internally and to external partners where appropriate
• Manage the support ticketing process for Hubspot queries
• Support, and eventually lead, weekly online Hubspot drop-in sessions for internal staff enquiries
• Perform data quality audits on Hubspot, ensuring data is entered consistently by teams in accordance with their processes, cleansing data where appropriate

Business Improvement

• Actively support the Quality Assurance Manager and Operations Director on continuous improvement projects, including supporting with team requirement gathering and process documentation
• Proactively identify opportunities to streamline internal processes or potential new initiatives, communicating this to the Quality Assurance Manager

Person specification

Essential

• Professional and proactive, with real pride in the quality of work
• Ability to take initiative and proactively investigate solutions to current and potential issues
• Excellent interpersonal and communication skills
• A team worker who can liaise and collaborate with colleagues and other stakeholders
• Organised - can manage workload and deadlines and demonstrate effective time management
• Attention to detail and analytical skills
• Very confident IT user, in particular with CRM systems and Microsoft Office
• Positive and resilient attitude

Desirable

• Experience of the charity or education sector
• Experience of Hubspot and Microsoft Power Automate

Special conditions: The successful candidate will be required to fulfil an enhanced DBS/PVG check.

Closing date: Friday 1st November 2024

Interview date: W/C. Monday 4th November 2024

Start date: ASAP

Are you a highly organised Administrator who can work independently and with multiple stakeholders?  Do you have a customer service mindset, with the ability to build excellent working relationships?

We are looking for an experienced Administrator to provide a first-class administration service and support to our busy Organisational Development (OD department).

About this role:
As OD Administrator, you’ll provide general administrative support to the OD team, which will include:

• Preparing documents promptly and with care
• Coordinating and attending meetings; taking and distributing minutes
• Producing reports and management information
• Creating engaging presentations and other guidance documents in line with our brand guidelines 
• Keeping track of budget spend and processing invoices
• Acting as a point of contact for general queries and passing to the appropriate person in the team 

About you:
To be successful in this role, you’ll be an experienced administrator with excellent organisational skills with the ability to work independently and with multiple stakeholders.  You will have excellent attention to detail with the ability to produce good quality, engaging and professional documentation for internal and external distribution.

You’ll be a brilliant communicator, who is self-motivated with a positive can-do attitude, an openness to learning and the ability to adapt to changing situations, always maintaining confidentiality and exercising discretion.

About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About the team:
The role sits within the Organisational Development (OD) department, which consists of 15 people and includes Learning and Development, Digital Learning, Volunteering and People Experience. The department’s role in Dogs Trust is to drive the People agenda in terms of Culture, ensuring DT is an amazing place to work and volunteer, Capability – ensuring we are empowered to be our best and Commitment – we are engaged in our work and committed to our aims and to each other. 

To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role. Please note, on rare occasions, we may close vacancies early if we receive an overwhelming response, so to avoid potential disappointment, please apply at your earliest convenience.

This role sits within the Community Education and Training team, working to support our learners to access, complete and progress through our wide range of adult learning provision. The main focus will be on providing additional support for learners who need wrap-around support relating to a range of additional personal and educational needs. This could include welfare, personal and family support and wider mental health and wellbeing support or additional learning needs such as dyslexia, ADHD, literacy support and other needs.

You will work with the team to implement strategies and support plans for individuals to aid learning and enhance educational experience. You will support the team’s administrator to monitor learner’s attendance, contacting them via phone, email or arranging a meeting in person where pastoral support is needed.

You will work with our Adult Safeguarding Lead to support safeguarding cases across our departments, including keeping safeguarding records, making referrals and building a database of local support services available to learners and other service users.

We are looking for a dedicated individual who is passionate about supporting learners to ensure they have the best opportunity to thrive on their learning journey.

You will also support wider functions in the team such as contributing to the organisation of our termly learners’ forum to celebrate achievement and attending events in the community to publicise our work.

The successful applicant will have experience of working with vulnerable individuals or groups, be committed to safeguarding, have excellent administration skills, be flexible and excited about being at the heart of a busy team and committed to providing an excellent service to High Trees’ users.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

Are you an organised and detail-oriented individual who enjoys providing essential support? We have a brand-new opportunity for a Support Services & Care Team Administrator to join our team helping us provide timely and effective assistance to people affected by motor neurone disease (MND).

In this role, you will manage the administration of our equipment loan and support grant services, ensuring requests are handled efficiently and swiftly. You'll review and process grant applications in line with our guidance policy, ensuring all information is accurate and complete. You will identify requests that should be treated as exceptions and escalate as appropriate.

You'll also liaise with health and social care professionals, branches and groups, and people affected by MND, offering guidance on alternative funding options. By proactively seeking additional funding from branches and groups, you'll ensure our support grants continue to make a difference.

The role involves administrative tasks such as managing payments, processing invoices, and maintaining accurate records. You'll also be responsible for updating databases, sending important correspondence, and ensuring our care resources are well-stocked and available.

Occasionally, you'll help organise internal and external meetings and events, booking venues and handling any necessary equipment and logistics.

This is a role that offers variety and the opportunity to make a meaningful impact. If you have strong administrative skills, a proactive attitude, and a passion for helping others, we'd love to hear from you.

Hybrid Working Expectations: 2 days per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

We understand the importance of work-life balance and are committed to supporting our employees' needs. We are open to part-time applications and job shares. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement.

What are we looking for?

You will have excellent communication skills, both written and verbal, who can confidently provide high-quality customer service. You'll need to be comfortable handling sensitive information, with a strong understanding of data protection and confidentiality.

Attention to detail is key, as is the ability to work accurately in a fast-paced environment. You should be proactive in spotting and resolving issues as they arise. Good organisational skills and the ability to manage your workload effectively are essential.

Experience with Microsoft Office and databases is important, along with strong interpersonal skills that allow you to influence and negotiate with tact and diplomacy when needed.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.

Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).

Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.

We are seeking to appoint a talented and committed individual to the role of Front of House / Office Administrator to work within our busy, public-facing front office. The varied role froms an integral part of the Coram’s Fields central team and combines customer service responsibilities with a range of day-to-day administrative functions, including some finance and communication related duties.

Responsibilities include:

• Being the first point of contact for the public, dealing with enquries via phone, email and in person.
• Administration of our hall hire booking system and ensuring all customers have an excellent facility hire experience at Coram’s Fields.
• Supporting our range of community and fundraising events, acting as a strong ambassador for the charity and our work.
•  A number of finance-related duties, including management of the office petty cash system and reconciliation of all cash income.
• Communications assistance, including updating our website and social media accounts and the production of content for these.

For full list of responsibilities, please view the Job Description.

About Us

The Pepper Pot Centre is a unique Day Centre situated in the heart of Ladbroke Grove which supports over 60s Caribbean, African and other BME communities of Kensington and Chelsea and neighbouring boroughs and is open to all. The Centre opened in 1981 and offers members a range of services in a warm and friendly environment.

We are a meeting place and day centre for older members of the community. Our wide range of activities both inside and outside our centre aim to be culturally sensitive and include the provision of nutritious meals, birthday parties for members, visits to theatres museums and the seaside and much more.

In 1976 & 2006 PPC was visited by the late Queen and by the Duchess of Cornwall in 2020.

We are now seeking a part-time Office Administrator to join our friendly team working 21 hours per week.

About the role

This is an exceptional opportunity for a proactive and community-focused individual with a strong understanding of the administrative needs of our organisation, particularly in supporting older people from Caribbean backgrounds and other BME communities. Join us and take an exciting step forward in your career as an Office Administrator.

We are looking for a dedicated and organised administrative staff member to join our team. The ideal person should be detail-oriented, professional, and have good written and verbal communication skills. Your main job will be to provide administrative support and to work closely with other team members to ensure that that the office operates smoothly and efficiency.

Roles and Responsibilities:

Administrative Support:

• Answer reception enquiries.
• Coordinate volunteers to ensure that the reception and phones are always adequately staffed and answered in a courteous and professional manner.
• Manage incoming calls, emails, and correspondence.
• Maintain records, databases, and filing systems.
• Prepare reports, presentations, and documents as needed.
• Assist in billing, invoicing, and financial record keeping.

Member’s Support:

• Assist members with paperwork, forms, and inquiries.
• Coordinate transportation arrangements for members as necessary.
• Maintain members’ records and update information as needed.

Facility Management:

• Monitor inventory and order office supplies as needed.
• Coordinate maintenance and repairs for equipment and facilities.
• Ensure the cleanliness and organisation of the premises, working with the cleaner as necessary.

Finance:

• Manage petty cash, expenses, and income within budget guidelines and bank cash regularly.
• Arrange for invoices to be paid.
• Maintain a record of payments made and expenses incurred to be presented to the Pepper Pot Centre accountant.

Communication and Liaison:

• Collaborate with other staff members to ensure smooth office operations.
• Collect feedback from members and families to improve services.

Supporting the Centre Manager:

• Assist in compiling data and information for reports and presentations.
• Prepare drafts of reports and documents for the manager’s review.

Professional Development:

• Stay informed about best practices in administrative support and adult day centre operations.
• Attend relevant workshops, training sessions, or conferences to enhance skills and knowledge.
• Share insights and learning with the manager and team to continuously improve operations.

Other:

• Take on related tasks as required by the centre manager and/or trustees.
• Compile and distribute information for Board meetings.

About you

Essential:

• Good understanding of the essential needs of older individuals, particularly from Caribbean backgrounds and other BME communities.
• Proven track record in successfully managing administrative tasks and responsibilities.
• Skilled in both planned and reactive approaches to event planning.
• Proactive and capable of working independently with minimal supervision, as well as collaboratively within a team.
• Attention to detail.
• Excellent organisational abilities with a methodical approach to handling multiple tasks simultaneously and meeting deadlines.
• Strong interpersonal skills with the ability to communicate effectively with diverse populations and build rapport with members and team.
• Proficient in writing letters, and reports.
• Fully competent in the use of Microsoft Office Suite, including Excel, Word, Power Point and other relevant software.
• Proven experience in an administrative role or similar position.
• Strong communication skills, both written and verbal.

•  A friendly and approachable demeanour.
• Strong customer service experience and ethos.

Desirable

• Experience working in a non-profit or community-focused organisation.
• Experience of working with a management committee.
• Knowledge of the Statutory and Voluntary sectors.
• Problem-solving skills.
• Strong research capabilities.
• Full clean driver’s license.

Application Process

Closing date for applications: 

The application deadline is Month 4th November 2024 with interviews in the week of 18/11.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Our vision is for a world where all pets are well cared for in loving homes for life. To achieve this, we not only provide care for pets in need, but also help people be the best pet owners they can be.

To assist in the ongoing provision of Information Technology services across Woodgreen, we are looking for an IT Support Administrator to join our Data and Technology team and provide specialist technical advice through our customer centred IT helpdesk function.

Taking responsibility for the provision of first line technical support, both in person and in the support of remote users, the successful applicant will provide expert advice, answering support queries via phone, email and the ITSM tool.  They will;

• Maintain a high level of customer service for all support queries and adhere to all service management principles.
• Take ownership of users technical problems and requests/queries and be proactive when dealing with user issues, logging all calls and updates on the ITSM tool.
• Advise users of relevant policy and procedures relating to IT and information security.
• Produce guidance and support documentation for users along with internal team documentation.
• Liaise with external suppliers to log, update or pursue status of outstanding requests.

In addition, they will support with some 2nd line support and Infrastructure Management alongside the Senior Systems Administrator.

The successful candidate will be excellent communicator with developed 1st and 2nd line support experience.  They will have a sound understanding of data protection and cyber security and will show a willingness to keep their knowledge up to date via CPD.  If you are someone who has a positive, ‘can do’ attitude, a logical and problem solving approach and who appreciates new challenges this role would be perfect for you.

This is a hybrid opportunity with an expectation that the successful candidate will work from our Godmanchester site around 2 – 3 days a week.  In addition to a starting salary of £28,000 per annum, depending on experience, to include a market supplement, we can also offer you;

• 36 days annual leave (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Free access to Headspace
• Life assurance (4x salary)

Please note that this role is subject to a range of pre-employment checks to include a basic DBS check.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Job title: Programme Administrator

Term: Full time, permanent

Salary: £29,120

Location: Victoria, London – hybrid (working one to three days in the office each week)

Closing date: 12 noon, Monday 21 October 2024

Interviews: w/c 28 October 2024 (held online)

NHS Providers' development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for an additional programme administrator to take responsibility for the efficient event and logistics administration of this work to deliver high quality training and support for our members. This activity is delivered virtually, in-person or hybrid.

This is an exciting opportunity to join a busy, high-performing team working across two of NHS Providers' successful programmes – GovernWell and the Board Development programme. The individual should enjoy working in a fast paced environment, be a good communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team, along with being insightful and organised with a keen eye for detail.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to the HR Team.

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

Please note: You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship

Administrator

Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development, and rewards staff for their hard work. If the answer is yes, then this is the place for you!

Position: Administrator (Generous Giving, Environment & Social Justice)

Location: Oxford

Hours: Part-time, 18.5 (split over four days)

Salary: £14,199.78 (FTE £28,399.56)

Contract: Permanent

Closing Date: 20 October 2024

Interview Date: 31 October 2024

The Role

Sitting within the Discipleship and Social Justice team, this role provides support to three diverse and exciting areas of Church of England parish ministry. Generous Giving helps parishes to raise finances to fund their mission and ministry, Social Justice enables churches to practice their faith by supporting their communities, and Environment ensures that churches are able to make informed choices to reduce their carbon footprint and promote biodiversity.

You will enable these areas by supporting the parish advisers, through communicating with church volunteers, providing resources, and organising/recording project engagement and training.

Reporting to the Generous Giving Adviser, you will be supported in managing their workload. However, as you will be working with three advisers and various stakeholders, you must be able to proactively manage your time and negotiate timescales. Engaging with a diverse broad range of volunteers and clergy across the Diocese, you must have a proven track record of delivering positive customer support.

There are two working pattern options available for this role: Option 1 allows you to work Monday through Thursday, and Option 2 allows you to work Monday, Tuesday, Thursday, and Friday.

About You

You do not need to be a practising Christian or have a faith to work here - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins the work. However, all our staff do have a desire to make a difference.

We are seeking a motivated individual with proven IT skills in Microsoft Office (Word, Excel, Teams), contact database management, and excellent verbal and written communication abilities. You will have previous administrative experience, strong attention to detail, and the ability to meet deadlines while prioritising tasks and handling sensitive and confidential information.

You will be an effective team player with a service-focused attitude, self-motivation, organisation skills, and a proactive approach. Understanding and empathy with the Church of England's work are also essential. You will have experience with online booking platforms, video conferencing, minute-taking, event organisation, and working with volunteers. You will excel in creative problem-solving and maintaining good relationships with internal and external stakeholders

If you have customer service experience, experience working with volunteers, familiarity with record keeping, and proven proficiency in using Excel for record-keeping purposes then you would be ideal for this role.

Benefits and rewards:

25 days holiday per annum, pro rata, rising each year by one day to a maximum of 30 days

• In addition to the statutory UK public holidays, the Diocese offers three privilege days
• Free parking and subsidised on-site café
• Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)
• Electric car and cycle-to-work salary sacrifice schemes
• Access to wellbeing support via Employee Assistance Programme
• Enhanced family-friendly policies and a generous sick pay provision
• Access to low-interest financial services from Churches Mutual Credit Union including loans
• An attractive modern working environment

The Organisation

The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.

We want our commitment to equality, diversity, and inclusion for all to be reflected in the composition of our staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

You may also have experience in areas such as Admin, Administrator, Administration, Clerical, Admin Assistant, Administration Assistant, Admin Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is a pivotal new role in our organisation which will focus on supporting our HR function, premises
management and internal governance administration.

We are looking for a friendly, pro-active individual with a practical approach, excellent organisational skills and the ability to work across teams. High literacy skills and a willingness to develop and improve systems are essential. It would particularly suit someone interested in growing their skills and experience of HR processes. This role will be based at our main office in Bristol and will require the post holder to be present at our office (rather than working from home)

Administrator Finance

We are looking for an Administrator to provide administrative assistance to the Finance team and the Director of Finance and Deputy Director of Finance.

If you are you looking for an exciting opportunity to work for an organisation that makes a difference, an organisation that nurtures its staff, encourages development, and rewards staff for their hard work… then apply today!

Position: Finance Administrator

Location: Oxford/hybrid

Hours: Part-time, 25 hours per week (to be agreed upon appointment)

Salary: £19,188.89 (FTE £28,399.56)

Contract: Permanent

Closing Date: Monday 4 November 2024 at midnight

Interview Date: Thursday 14 November 2024

The Role

As Finance Administrator, you will have a pro-active approach and ‘can-do’ attitude, which will be key to fulfilling the following responsibilities:

• Providing administrative support for the Director of Finance and Deputy Director of Finance and to the Finance Team and IT function
• Meeting organisation, preparation of meeting areas, and taking minutes
• Other support for the wider Finance team, as required

About You

You do not need to be a practising Christian or have a faith to work here. Around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins the organisations work. However, all staff do have a desire to make a difference.

We are looking for an experienced, self-motivated Administrator to join the Finance team, with effective verbal and written communication skills and a high level of attention to detail.

You will have/be:

• Previous experience of working in an administrative or secretarial capacity 
• High level of attention to detail and accuracy
• Confident in the use of Microsoft Office, including Word, Excel, PowerPoint, Outlook and Teams
• Effective verbal and written communication skills, including excellent telephone and email manner
• Previous experience in meeting organisation, preparation of meeting areas, and taking minutes
• Ability to meet deadlines and prioritise tasks on own initiative
• Ability to handle sensitive and confidential information
• Experience in being effective as part of a team
• Able to self-motivate, prioritise, plan and organise, including when under pressure
• Have a proactive approach, taking responsibility for actions and consequences
• Able to secure, build, and maintain good working relationships with external providers including volunteers
• A flexible approach to working, with a ‘can do’ attitude

You will be a team player with the ability to handle sensitive and confidential information and prioritise tasks to ensure deadlines are met.  If this sounds like you and you are able to build effective working relationships, we would like to hear from you.

Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.

The Organisation

The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.

Benefits:

• 25 days holiday per annum, pro rata, rising each year by one day to a maximum of 30 days
• In addition to the statutory UK public holidays, the Diocese offers three privilege days
• Hybrid working
• Free parking and subsidised on-site café
• Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)
• Electric car and cycle-to-work salary sacrifice schemes
• Access to wellbeing support via Employee Assistance Programme
• Enhanced family-friendly policies and a generous sick pay provision
• Access to low-interest financial services from Churches Mutual Credit Union including loans
• An attractive modern working environment

You may also have experience in areas such as Finance Assistant, Finance Admin, Finance Administrator, Financial Assistant, Finance Team Assistant, Finance Team Administrator, Administrator, Admin, Administration.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you looking to make a meaningful impact in the financial well-being of others? Join our friendly team as a Pension Administrator, where you'll play a crucial role in providing administrative support for our staff pension schemes, assisting colleagues with their pension enquiries.

You will oversee the administration of pension schemes, ensuring that all relevant legislation is followed meticulously. You’ll manage pension contributions, transfers, and payments, ensuring everything runs smoothly and accurately. Keeping our pension records up-to-date will be a key responsibility, allowing you to support staff effectively when they have questions about their pensions. You’ll also engage with pension providers and regulatory bodies, building relationships that contribute to our organizational success. Additionally, you’ll support the Payroll team with various administrative tasks, showcasing your versatility and commitment.

We are seeking candidates with previous experience in pension administration or a related field. Strong organisational skills and a keen attention to detail are essential, as is the ability to communicate effectively, both in writing and verbally. You should be comfortable handling confidential information with integrity and have proficiency in Microsoft Office, particularly Excel.

In return for your skills and dedication, you will have the opportunity to be part of a supportive and community-focused organisation and a great team!

If you're excited about a part-time role where you can truly make a difference, we want to hear from you!

Wimbledon Guild is a community charity offering practical help and support, so people in Merton never have to face life’s challenges alone. 

Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here.

Our BACP accredited Talking Therapies department has been running for over 40 years and we are historically known for providing long term psychodynamic therapy. Due to the success of the department, we have recently secured long term funding to meet the emerging needs of the local community. We have developed new and more accessible services which now include emotional support groups, psycho-education workshops and short-term counselling.

The purpose of the job is to provide a professional reception service to all clients at our talking therapies services reception, and to carry out general administrative functions that support the Talking Therapies Office Manager and contribute to the smooth running of the charity. The receptionist/administrator is the first point of contact at the Counselling Services reception for many people and therefore needs to be warm and welcoming, a good communicator and able to respond professionally to a very varied range of callers, including people with communication difficulties or those in distress.

We would be really interested to meet with applicants who have experience of how services work either in a charity or similar service. Wimbledon Guild is a friendly and welcoming place, and we really value team and cross departmental working.

The closing date for applications is Friday 25th October at 9am. The interviews will take place on the Friday 8th December.

The role of Project Administrator is a permanent position. We will consider applications for the role on a full or part-time basis, with a minimum of 22.5 hours per week.

The focus of this role is to ensure the smooth running of the Household Energy Services (HES) team by providing team-wide administrative support and taking responsibility for coordination of daily and weekly tasks, maintaining accurate and detailed records, whilst overseeing processes and procedures that ensure HES is compliant with GDPR and Health and Safety requirements. You will work across our fuel poverty and retrofit projects supporting project managers and key staff to ensure administrative tasks are completed to a high standard.

Pay and conditions

• The role is full-time however part-time will be considered, (minimum of 22.5 - 37.5 hours per week).
• The salary for the role will be £29,864 - £32,816.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Importing batches of client information into our client management system and ensuring uploads are working correctly. Addressing errors on our client database: merging data where it is held across multiple client records, deleting incorrect enquires and deleting duplicate client records.
• Make outbound calls to clients when required, such as booking home visits, and keeping client records up to date.
• Support HES team annual leave process, checking managers have approved internal team requests and updating allocations against projects on the staff planner.
• Manage and keep track of HES subscriptions to services or packages and coordinate payments and purchase orders with project managers. Make sure any details and logins are GDPR compliant.
• Responsibility for HES complaints handling procedure – providing guidance to managers handling complaints to ensure adherence to policy and tracking and recording responses.
• Support senior HES managers with recruitment work; liaising with appropriate teams within CSE in producing HES recruitment materials; onboarding new HES starters including providing thorough team specific information for line managers.
• Support senior HES managers with probations and interim review meetings; tracking progress towards probations. Tracking progress towards appraisal SMART objectives with support from the line manager.
• Be a GDPR champion for the HES team. Working with CSE’s GDPR officer and project managers to ensure procedures are compliant.
• Take a proactive approach to problem solving. Influence and contribute to improving HES systems and processes.
• Supervise and mentor the HES Project Administrator, support their learning and taking ownership for ensuring consistency of HES admin provision.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Experience of providing administrative support to colleagues and external customer/partners.
• Highly skilled in use of MS Office applications including Word, Excel and Outlook.
• Ability to learn information and communicate it to others.
• Ability to use initiative, problem solve and manage priorities.
• Excellent written and verbal communication skills.
• Ability to adapt to new software solutions.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is Tuesday 5 November by 5pm

Interviews are expected to take place Tuesday 12 and Thursday 14 November, though this is subject to change.  

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.