Supporter services team jobs in chorlton cum hardy, greater manchester

This is a fantastic opportunity for a proactive individual who enjoys working collaboratively to join Waterloo Uncovered as Administrative Assistant.

Waterloo Uncovered is the ground-breaking charity that combines world-class archaeology with veteran recovery and wellbeing.  Since 2015 we have been supporting veterans and serving military personnel, through programmes centred around the archaeology of the Waterloo battlefield.  For example, learning archaeological skills through excavation on the battlefield supported by a wellbeing team, bringing the artefacts discovered at Waterloo to beneficiaries in their community, or supporting beneficiaries to explore archaeology and history of conflict through our online programme.  All our programmes link conflicts past to conflict present, as beneficiaries uncover, recover and discover.  

As Administrative Assistant you will be part of our small, dynamic, and passionate team, which is supported by an extensive network of volunteers.  You will work closely with the Chief Executive on all aspects of our administration in support of our operational delivery, communications, fundraising and outreach.

Key responsibilities:

• Programme administration, engaging directly in support of beneficiaries for onboarding, logistics and follow up, answering enquiries and general tasks.

• Customer service, responding to email and telephone enquiries and correspondence.

• Database and spreadsheet management, including managing contacts and suppliers, as well as donor and volunteer data on our CRM system and digital filing.

• Processing financial and accounting requirements, including invoices, payroll, expenses and supplier payments.

• Virtual office support, arranging meetings and team events, providing secretariat to Trustee Board, office contracts, suppliers and administration.

• Researches as requested, complies and summarises information for drafting applications for grants and trusts, managing fundraising pipeline and tracking, reporting schedules and reports.

• Administration of social media accounts, support to drafts of newsletter and impact reports, and other communication initiatives.

• Event administration, including bookings, logistics and support to outreach and event delivery.

What you will need

• Strong written and verbal communication and interpersonal skills, able to present a professional and positive image for the organisation.

• Ability to work under pressure, with accuracy and minimal supervision, with a proactive approach to problem solving and process improvement.

• Data management and entry skills, including the ability to maintain and improve data and information digital filing systems, with accurate record keeping.

• Digital literacy,  proficiency on google suite, microsoft, and social media (e.g. linkedin, facebook), able to present information accurately and clearly.

• Excellent organisational, time management and collaborative skills, able to work with a range of stakeholders.

• Experience of working within the charity or similar sector in an administrative role.

• Communications and / or social media experience.

How to apply

Application is by way of a CV and Covering letter.  The closing date for applications is 5pm on Monday 5 May. Interviews will take place around 12-13 May.  Please indicate in your cover letter any dates of unavailability.

Please note that this role is remote, but the successful candidate will be required to travel to team days in London at least twice per month at their own cost.

About This Job

Are you passionate about digital transformation and supporting the delivery of impactful projects? As a Project Support Officer within Cadet Digital Services, you will play a vital role in ensuring the successful implementation and adoption of digital systems across the Cadet Forces.

Working closely with the Project Manager and key stakeholders, you will assist in the coordination, planning, and execution of digital initiatives, ensuring they align with operational needs. Your role will involve gathering and refining user requirements, supporting system rollouts, and contributing to digital training programmes that equip personnel with the skills to effectively use our platforms.

You will have the opportunity to engage with volunteers and staff nationwide, delivering support through a mix of in-person sessions, webinars, and online learning resources.

If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and are keen to make a difference in the digital landscape of the Cadet Forces, this role is for you.

Responsibilities

· Provide support and assistance to the Project Manager to ensure the successful implementation and operation of digital projects.

· Consult with employees and volunteers to gather, document, and refine requirements for projects, ensuring alignment with operational needs and objectives.

· Attend meetings, conferences, and stakeholder engagements as required to provide updates, gather feedback, and contribute to strategic discussions.

· Develop and maintain training materials, including manuals, eLearning modules, and instructional videos, ensuring they reflect the latest system updates and compliance requirements.

· Schedule and manage training sessions effectively to maximise participant engagement and learning outcomes.

· Deliver training sessions to a diverse audience nationwide using various methodologies such as in-person workshops, webinars, and self-paced online courses.

· Foster a knowledge-sharing community among users to encourage collaboration and problem-solving.

· Undertake any other tasks as required to support the digital projects team and training initiatives.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.

Interviews will be held (virtually) during the week commencing 26th May 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

About Gaddum

Gaddum is a mental health and carers charity supporting people of all ages. As well as providing services we act as an anchor institution to support the sustainability and development of the wider VCSE sector. Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.

Our Mission

Being almost 200 years old, Gaddum has seen some of the most challenging and inequitable times in the UK’s history, and the world we are living in is still one where so many don’t have the opportunities or resources they need to achieve their aspirations. Today we continue our mission – and we will do this by supporting, influencing, and campaigning as we push for equitable health, wealth and self.

We amplify the voices of the communities we serve, and we empower individuals to overcome challenges by listening, supporting, and advocating for their needs.

We believe…

• everyone has mental health, and it is as important as physical health

• life can be hard, and everyone needs a helping hand sometimes

• everyone has a right to support, when and how they need it, and that no one should be overlooked

• in being of service by holding the whole individual at the heart of our approach and embracing solutions that lie within communities

• there is injustice in the world but both systems and society can change for the better

• we can be agents of positive change; working with others, learning from diverse lived experience, and advocating for fairness

Our Values…

…are our foundations – they are what holds us firm in uncertain times, and they are our reference point for all that we do.

We value:

Being Heard: no matter why or how someone finds their way to us, we will listen

Collaborative Curiosity: harnessing our skills, knowledge, talents and the insights of others, we create new possibilities by exploring with people

Purposeful Work: paying attention to others’ needs and voices, we channel our resources into actions and outcomes that matter to the people we serve

Meaningful Connection: treating every individual as a whole person, developing relationships through empathy and acceptance

Thoughtful Safe Services: providing clear reasons for decisions and efficient, safe and effective practices, we earn confidence and trust by focussing on quality

Role Purpose

The purpose of this role is to provide operational leadership and oversight of the Carers Manchester Volunteer Programme and support the wider development of the Volunteer Programme at Gaddum. The Volunteer Coordinator will work with Carers Manchester colleagues to ensure volunteers feel equipped and supported to use their skills and lived experience in a range of established volunteer roles.

They will also work with the team to develop and recruit volunteers for new roles that support Carers Manchester to deliver on its aims and objectives. The role will involve maintaining close working relationships with our Central Team, Health & Safety systems, and compliance responsibilities. 

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a basic DBS check.

Design and Improvement Manager
Permanent appointment
Full time (34.5 hours)
Mobile Worker (Expected to be able to travel large areas and be willing to be deployed on projects anywhere in UK (though this will not all be face to face). 
£49,500 - £54,500 per annum, plus car allowance

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

Be a Catalyst for System Change. Improve Lives. Shape the Future.

Are you a changemaker with a passion for transforming systemic issues in health and care systems? Do you thrive at the intersection of strategy, collaboration, and innovation? At Macmillan, we’re looking for a Design & Improvement Manager to work with systems on transformation programmes that improve the lives of people living with cancer for now and in the future.

You’ll apply your expertise and methodologies in systems thinking, human centred design, and change management to tackle some of the most complex challenges in health and care. From influencing senior stakeholders to embedding continuous improvement practices, you’ll work across local systems to deliver evidence-based, outcome-driven interventions that drive National impact.

Join us so we can help everyone reimagine cancer care together.

About you

We’re looking for someone with the following skills and experience:

• Experience of consulting and/or coaching system thinking, and using human centred design collaboratively to change a health and care system.
• Experience in applying systems thinking and change management methodologies to drive large-scale transformation within complex healthcare environments.
• An ability to analyse complex problems, identify root causes, and develop innovative solutions to drive system improvement.
• Built and maintained effective working relationships with a wide range of senior stakeholders and coalitions that create value for all parties.
• Evidence of building a learning culture to create change and of supporting others to improve.
• Exceptional written and verbal communication skills with the ability to tailor style and approach to suit a variety of audiences and purposes.
• Commitment to your personal and professional development and share learning with colleagues and others, supporting the development of their capacity to work systemically and make change happen.
• High degree of personal and professional credibility and integrity; independence in decision-making and a demeanour that secures the confidence of others quickly.
• Understanding the complexities of the health and care system, including funding models, regulatory frameworks, and patient pathways and an understanding that system change is messy and unpredictable and not linear.
• Full UK drivers' licence or ability to travel for work.

About our benefits 

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Tuesday 6 May 2025 at 23:59.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So that we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

We currently have 80 staff members using Salesforce daily. This role provides technical expertise to the CRM users and wider charity, while also carrying out vital audits, project support and administrative duties.

The role of Junior Salesforce Administrator works together with the rest of the team, managed by the Database Manager, to ensure users and projects are supported efficiently and that our Salesforce instance is effectively maintained and maximised.

Key Responsibilities

• Responding to support tickets from internal stakeholders, performing analysis, information gathering, troubleshooting, and escalating while communicating through our support tickets system. 
• Monitoring on-going processes and correcting/escalating any issues that occur. 
• Managing data and keeping records accurate, up to date and consistent. Performing audits to identify irregularities across the system.
• Building Salesforce reports and dashboards for internal stakeholders.
• Create, edit, and maintain Salesforce list views, objects, fields, record types, page layouts, and users. 
• Deliver and support with training and development of all users including their initial induction, as well as follow up training sessions and clinics.
• Assist with testing new enhancements and add-ons from Salesforce releases and custom internal enhancements.
• Create technical and functional documentation. 
• Creating and connecting Form Assembly forms.
• Additional ad hoc tasks relating to the data management requirements of the platform.
• Comply with any monitoring, evaluation and reporting requirements as part of Kinship’s internal processes, as well as any donor or local authority funding requirements for the services being delivered, including producing quarterly performance reports for local authorities, and other funders and stakeholders as required.
• Proactively use data and insight to develop our programmes and sharing with colleagues to contribute to changing the system for kinship carers.

Essential criteria

• Experience of Salesforce Administration and the Nonprofit Success Pack
• Salesforce administration certificate ADM201 
• A strong commitment to ensuring outcomes and impacts of services are evidenced through high quality data collection.
• The ability to work discreetly and effectively with confidential information; ensuring GDPR principles are observed throughout. 
• Able to use own initiative and manage competing priorities. 
• Excellent written and verbal communications and able to communicate technical information in a clear and simple way.
• Able to liaise with stakeholders at all levels.

Desirable criteria

• Lived experience of kinship care.
• Experience of widely customised Salesforce systems.
• Excellent level of IT literacy and proficiency with Excel including Vlookups.
• Familiar with Salesforce configuration concepts such as Profiles, Sharing Rules, Flows, Validation Rules etc.
• Strong analytical thinking and problem-solving skills, coupled with outstanding attention to detail. 
• You’re a solution focussed team player with a positive, can-do mindset.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter. The interview process will be single-stage and online, consisting of a set of competency questions and a technical challenge task.          

• Application deadline:  Friday 9 May, 9am
• First interview:  Online – w/c 12 May

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early! 

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

Greater Manchester and the surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

 Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

Practical, helpful and supportive – you thrive working at a fast pace whilst maintaining accuracy and you work collaboratively with others to complete tasks, you are a confident MS Office user.

A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

Flexible working hours to balance home and working life

25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

Company car for front line care posts

Access to the Blue Light Card Scheme, and other rewards and discounts

Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

Pension scheme where we contribute 5% of your salary and you contribute at least 3%

The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Please disclose on the application form if you have used AI for any part of your job application.

Interviews will take place either on Teams or at our Greater Manchester care team office, with the dates to be confirmed. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Harris Hill are delighted to be working with a national charity to recruit a Supporter Engagement Officer in order to play a crucial role in fostering lasting relationships with the charity supporters across Dorset.

You will provide exceptional service to donors, volunteers, and community fundraisers, ensuring that their engagement with the charity is meaningful and rewarding. You will be at the heart of the charity fundraising efforts.

As a Supporter Engagement Officer you will:

• Act as the primary point of contact for charity within the Dorset community, promoting the charity and maximising income opportunities.
• Provide top-quality stewardship for supporters, ensuring they feel appreciated and valued.
• Identify and pursue new opportunities for income growth in line with the charity’s strategy.
• Manage and coordinate collection boxes across Dorset, working closely with fundraising officers and finance teams.
• Collaborate with local community groups to support and promote fundraising activities.
• Develop and deliver engagement activities, including newsletters, events, and personal acknowledgements, to thank, update, and inspire supporters.
• Lead and manage a team of volunteers across Dorset, recruiting, training, and providing ongoing support.
• Work alongside volunteers to engage with and expand local fundraising initiatives.
• Deliver compelling talks about the charity to different audiences, adapting your approach to ensure maximum engagement.

To be successful, you must have experience:

• Strong interpersonal and communication skills, both written and verbal.
• Experience in customer service, supporter care, or fundraising.
• Excellent organisational and time-management abilities.
• Attention to detail and the ability to handle sensitive information with confidentiality.
• Proficiency in Microsoft Office and CRM/database systems.

Desirable

• Previous experience in the charity sector.
• Knowledge of fundraising principles and best practices.
• Experience using supporter engagement platforms or email marketing tools.

Salary: £30,000 - £32,000 per annum

Contract type:Full-time, permanent

Location- Dorset, remote work

Closing date: On rolling basis

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Kentown Support is a new charity, here to ensure that every child with a life-limiting condition and their family across the UK has access to a model of integrated community children’s palliative care. We will:

· REPLICATE and roll out the Kentown model to reach more children;

· CREATE sustainable teams around the child and family; and

· EQUIP professionals and parents/carers with the knowledge and expertise to deliver the best health and social care for children with life-limiting conditions through high-quality research, education and training.

Our Marketing and Communications Manager will play a key role in growing our reach and influence, building Kentown Support’s brand across the children’s palliative care sector.  

In this home based role, you will use your creative flair to develop and deliver strategic communications and marketing plans to our audiences using a range of channels. Working closely with colleagues, partners and service users, you will lead and implement all aspects of our communications’ strategy: Brand management & development, Web & social media, PR & Media and Storytelling & publishing.

We are building a compassionate and high performing organisation at Kentown Support.  We are looking for an ambitious, energetic and collaborative colleague who has both a passion for their work and the difference it can make to children and their families. This is a rare opportunity to join an incredible charity at the beginning of its journey.

With the privilege of starting a new organisation is the ability to define the way in which we work.  We are creating an environment based on trust and integrity with everyone’s wellbeing at the of core of its success.  More traditionally, Kentown Support also offers 25 days’ holiday (pro rata) with an additional day off in your birthday month, 2 paid volunteering days (pro rata), an employee assistance program (including death in service) and 6.5% employer’s contribution to our workplace pension.

We are looking for a Highly experienced leader and senior practitioner who is flexible and interested in carrying out a diverse and rewarding role overseeing and leading on Safeguarding responsibilities and good practice and Customer Experience. You will work proactively with the Executive and senior management team in order to ensure excellent duty of care for Safeguarding and in promoting an open and learning culture. You will work to uphold Duty of Candour principles. Creative Support works with over 6,000 service users across over 650 sites throughout England with 80 CQC registered locations.  We have an excellent reputation on which to build.

The Head of Safeguarding and Customer Experience will continue and develop the successful corporate senior level oversight of safeguarding and oversee our Serious Incident Register and procedure to Board level. Additional to this through the delivery of excellent customer experience the post holder will be ambitious for the lives of the people we support and will ensure people are safe and well supported, the role will innovate and advocate for the voice of service user to be heard and their preferences for support respected and delivered.

Some key skills required for the roles are to be informed, calm, responsible, insightful, exceptional report writing skills, leadership skills, Teamwork, reflective practice, professionally curious, excellent interagency skills and values led. 

The Head of Safeguarding and Customer Experience will oversee two small teams and be part of the Quality senior leadership team. You will be digitally literate, have excellent report writing and presentation skills and contribute to excellent social care governance processes with other senior colleagues and the executive team.

The post holder will be primarily based at our head office in Stockport, work pattern will be agreed based on the needs of the role. You will work in conjunction proactively with the senior management team in order to ensure excellent duty of care is delivered.  

The post holder will also be expected to deliver local skills based training sessions and coaching in order to improve management skills in managing and preventing safeguarding. Skills based work will include maintaining open and learning cultures, Duty of candour approaches and providing excellent customer experience.

Full training, supervision and support will be provided alongside excellent employment benefits.

Vacancy Reference Number: 84056

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK

We Are Survivors are looking for an experienced therapeutic manager to come and join our Community Team to help us support survivors and their supporters across Greater Manchester.

The organisation has an ambitious strategy to ensure that #NoMaleSurvivorIsLeftBehind and is looking for a new therapy services manager to help us achieve this.

You will help us to provide key services across Greater Manchester. The Community team is made of therapists, group, and community workers to support men and boys to access the services they need. The role we are recruiting for is to grow this team from our central hub across wider Greater Manchester.

This role will be a job share with our existing Therapy Services Manager. The Community Therapy team deliver trauma informed therapy to survivors and their loved ones. The managers will work with the Community Services Manager and Senior Practitioners to ensure a smooth-running service and good clinical governance. There will be a small caseload as part of the role.

Role Purpose To manage specific services and teams, ensuring the provision of quality assured support services to male survivors and their loved ones. This role will be up to 12 months providing Maternity Cover to the existing Service Manager.

Main Duties and Responsibilities

• To manage the operational and clinical duty of care for support services

• To maintain the safe and inclusive provision of spaces for all clients

• To provide Line Management, guidance and professional and pastoral support to all client facing services staff and volunteers

• To effectively lead and successfully manage the provision of client services, as designed, and governed by the organisation, including ensuring KPIs are met, and data handling and reporting is accurate.

• To ensure that all services managed, effectively recorded, and identify threats and trends that will result in responding effectively to meet client’s needs.

• To maintain and deliver relevant services to a small caseload of clients.

• Manage and deliver specific projects as directed and agreed by the Executive Team.

• To support the further development of the services that meet client’s needs.

In return for your time, experience, and commitment to the organisation, you will receive.

• A competitive salary.
• Annual leave package with incremental rises plus bank holidays.
• Company sick pay.
• Birthday annual leave.
• Monthly clinical supervision.
• Pension contribution.
• A range of discount and benefit programmes.

Full-Time - 35 hours per week 

Part time applications will be considered.

£25,208 - £26,612 depending upon skills and experience

The post is offered for an initial period of 6 months

An opportunity has arisen for a Project Support Worker who will support the Diocesan Safeguarding Team in the delivery of case work, cold case reviews and management of casework recording.

The successful candidate will be self-motivated and able to work independently to review the files and evaluate the content. Experience of working in a safeguarding environment will be an advantage.

The role will be based in Church House at Daresbury Park, Warrington.  This is a full-time position, for an initial period of 6 months, but may be extended dependent upon the project needs. Part time applications will also be considered.

The job description, person specification and application form can be downloaded from the Diocesan website - Please see website address in the attached documents or via the apply/redirect to recruiter button.

If you wish to have an informal conversation about this role, please contact the Diocesan Safeguarding Adviser - Details in the attached documents or via the apply/redirect to recruiter button. 

Closing date: Sunday 27th April 2025

Interviews: Wednesday 8th May 2025

Overview of the Regional Coordinator role and the team

The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by building and nurturing relationships with churches, Christian organisations, and individuals. The role aims to raise awareness, prayer, and financial support for the persecuted church, fostering a network of engaged supporters and expanding the organisation’s outreach.

Job Title: Independent Services Manager

Service: Independent Services for complaints and secure accommodation reviews

Salary Range: £19,200 to £20,400 per annum (FTE £32,000 to £34,000)

Location: Home based

Work Pattern: Part-time, 21 hours (ideally over 3-4 days)

Contract Type: Permanent

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Voice

Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

About the Independent Service Manager role

We are looking for an experienced childcare professional to manage our England wide service for complaints under the Children Act (1989) and Independent Person service for Secure Accommodation Reviews for children placed in secure children’s home under section 25 of the Children Act (1989).

The role will be responsible for the delivery of this national service managing a group of committed and dedicated Independent Person, as well as managing the relationships with our commissioning authorities. You will have the credibility to work at a management level, and the skills and experience in the sector to support and manage people, relationships with commissioners whilst maintaining high standards of professional practice.

We want a leader who will build and develop our team of associate Independent Persons who act as Investigating Officers, Independent Persons, Stage 3 Panel chairs and panel members for Children Act (1989) complaints against local authorities, and Independent Persons for Secure Accommodation Reviews.

The post holder will be responsible for ensuring excellent service delivery that meets internal and external performance measures. They will hold responsibility for quality assuring work undertaken via contact with Independent Persons and scrutiny of investigation reports.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.

This post will be home based (with access to our attractive Central London offices for those who wish to do so).

The post holder may on occasion be asked to travel within England as part of contract management or to attend staff and management events in London.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Monday 5th May 2025 at 23:59

Interview Date: Wednesday 14th May 2025 

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

2025 Coram Voice - Registered charity no: 1046207

Respect is the UK charity stopping perpetrators of domestic abuse. We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change. We will not stop, until domestic abuse stops. Founded in 2000 by Jo Todd CBE, who is still at the helm, Respect was established to focus on perpetrators of domestic abuse, and this, including our vital work with young people who cause harm, remains our key priority. Alongside this work, we deliver expert support to male victims of domestic abuse. Everything we do is shaped and driven by our values: we are pioneering, collaborative, accountable, and respectful.

This role is based within the Drive Partnership and be part of the pilot for the roll out of the positive requirement element of the DAPO’s.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups:

• Black and minoritised people 

• Disabled people

We always welcome and support applications from those who have personal experience of domestic abuse.

About The Drive Partnership

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

 The Drive Partnership vision 

Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim survivors, including children and families.

Our Focus  

Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, is our key priority. Our work with male victims is an important, distinct, project.   

Our Vision   

We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.   

Our Mission  

We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse. With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards. We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem. We will not stop, until domestic abuse stops.   

Our Values  

• Pioneering:  We explore innovative ideas and develop new approaches with curiosity and rigour  

• Collaborative:  We work in partnership with our members, partners and allies to bring about individual, societal and systems change  

• Accountable:  We listen to survivors and centre their needs in our work. We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours  

• Respectful:  We live up to our name. We are committed to equity, diversity and inclusion in all that we do. We are honest, compassionate and boldly challenge injustice  

Our way of working

Partnership is fundamental to our way of working. We are second-tier organisation focusing on the continuous improvement of service models, sharing best practice and supporting specialist service providers to deliver. 

 We have three core strands of work: 

The Drive Project is our flagship intervention working with high-harm, high-risk and serial perpetrators of domestic abuse to prevent their abusive behaviour and protect victims. The Drive Project challenges perpetrators to change and works with partner agencies – like the police and social services – to disrupt abuse. It is currently being delivered in 9 police force areas. 

Restart is an innovative pilot project providing earlier intervention for families experiencing domestic abuse. It brings together domestic abuse services, children’s social care and housing teams to identify and respond to patterns of domestic abuse at an earlier stage. Restart is currently being delivered in five London Boroughs.  

The Drive National Systems Change programme works across the domestic abuse specialist sector, public sector partners and beyond to develop sustainable, national systems that respond to all perpetrators of domestic abuse.  We identify systemic gaps and build solutions that keep survivors safer by addressing those causing harm.

Background for the role

In April 2021 the Domestic Abuse Act received Royal Assent. The Act introduces a new civil Domestic Abuse Protection Notice (DAPN) to provide immediate protection following a domestic abuse incident, and a new civil Domestic Abuse Protection Order (DAPO) to provide flexible, longer-term protection for victims. DAPOs can impose both prohibitions and positive requirements on perpetrators. Positive requirements can be in the form of interventions aimed at reducing and managing risk, meeting the needs of an individual (for the factors that are not the causation of abuse but impact on risk e.g. mental ill health, substance misuse) and behaviour change interventions.

We were commissioned by the Home Office to design a triage model that will assess individuals for the suitability of these interventions, this triage model launched in November 2024 and will be tested and evaluated in order to prepare for national roll out in 2026.

 Purpose:   

The DAPO Service Manager will manage the operational, and strategic delivery of the DAPO team pilot working closely with the Practice and Development Lead and Programme Manager.

The postholder will have responsibility for managing all DAPO triage teams who are working locally and remotely in the DAPO pilot sites.

This role will require 

a) the effective line management of Triage Team Leaders (who in turn manage triage workers and IDVAs), in providing a high-quality frontline service triaging DAPO referrals for positive requirements

b) the development and maintenance of a multi-agency infra structure that actively engages with the triage team and the triage process 

c) working with the Practice and Development Lead and Programme Manager to ensure safe and effective delivery of the DAPO pilot triage process. 

d) support the development of the DAPO triage model through learning and analysis of the pilot delivery e.g. to initiate, develop, maintain and monitor multi-agency links through procedures and protocols, and to keep safety central to all services for perpetrators and victims of domestic abuse.   

For further information, please review the job description.