Supporter Services Officer Jobs

Job overview

Since 1999, RUHX has had an unwavering commitment to excellence that has extended beyond NHS budgets, supporting the RUH and community healthcare. We have gone further to give every patient the extra extraordinary care they deserve while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations that drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness, and well-being for everyone in our community.

Every day on our team is a unique experience, offering a flexible work environment. We believe in a balanced approach, with equal time spent working from home, in the office, and engaging with our community.

Our track record speaks volumes, evidenced by £10m raised for the Dyson Cancer Centre, which opened in April 2024, the introduction of Robotic Surgery in 2023 following a £2.3m campaign, £1m+ for the Breast Unit expansion in 2022 and many other projects. We have numerous other initiatives on the horizon—this is an exciting time to join the team.

Main duties of the job

Due to internal promotion, we are now recruiting for a new Legacy and Tribute Manager; you’ll have many opportunities to make your mark and the freedom to try new ideas. You will also be supported by a culture that encourages learning and being positively disruptive.

This is a key fundraising role in the organisation focusing on, and further developing, implementing and evaluating, our Legacy and Tribute Funds programme. You will need to feel comfortable promoting this critical fundraising area and be prepared to emotionally engage with / invest in relationships with supporters and their families.

You will need experience in fundraising and especially legacy marketing. You must have sound knowledge of the legal processes and procedures that cover the management and administration of Wills/legacies by the legal profession. We will help support you to growing your career in the charity sector whilst being part of an ambitious and fun team going further to give every patient the extra extraordinary care they deserve.

Closing date: 20/01/2025 23:59

As a staff ambassador for Day One, championing our values and behaviours and being committed to the difference that Day One makes is essential. The role sits within our Fundraising and Communications Department and will support the wider team. 

The post holder’s primary duties and responsibilities are as follows: 

• Create content for Day One’s social media accounts, website and email marketing
• Create video content for Day One’s social media channels and YouTube 
• Work closely with Day One’s Services Team to identify patient stories which demonstrate the charity’s impact 
• Write case studies and ‘stories of recovery’ based on the experiences of our service users and volunteers 
• Support the management of Day One’s social networks 
• Support the management of Day One’s paid advertising campaigns on social media 
• Assist the communications and fundraising team with various tasks including: 
• Assisting with events marketing 
• Assisting with website content creation 
• Supporting digital fundraising 
• Support the wider Day One organisation with effective communications 

What we’ll need from you 
This job is all about supporting the communications team in raising the profile of Day One, primarily on social media and with a focus on short-form video content. 

You’ll need to be a great communicator and creative thinker with a passion for making great digital content. You will work closely with our service users, volunteers and staff to make compelling content for social media in both written and video form.

You will need to be creative, proactive, empathetic and adaptable. Working closely with our fundraising and communications team, you’ll ensure people remain at the heart of our work by telling powerful stories that resonate with our audiences and effectively communicate the impact of major trauma and the support Day One provides. As we are a small organisation, you will need to be ready to support the wider team with fundraising and service delivery projects. 

How to apply:

Upload your CV and a supporting statement, in written and/or video form, demonstrating how you meet the criteria and outlining why you’re interested in the role. Please include any examples of projects that you’ve worked on which you would like to share in your supporting statement. This can include relevant projects from your professional or personal life. To send a video as part of your application, please use wetransfer. com to send your file, please include your full name alongise your video.

Please refer to the attached recruitment pack for further details and the full contact details of who to send your video to.

Closing date: Sunday 12 January 2025 

Online interview date: - w/c 20 January 2025 

In person interview date: tbc 

We’re looking for an experienced Marketing and Communications Officer to join our Marcoms Team. This role represents an exciting opportunity to work with a charity that has real impact on the lives of children, young people and their families. Whether you’re liaising with the media to raise awareness of our work in schools, working with school-based colleagues to develop case studies, promoting our professional qualifications, or developing marketing and communications campaigns and activity, including Children’s Mental Health Week, you will be motivated by knowing that this role will help Place2be to support children across the UK with their mental health.

You will play a key role in campaigns, creating compelling copy to raise awareness of our work and work closely with our Head of Marketing and Communications to secure press coverage and supporting with the creation of digital media, key blogs and content. This is a role that requires a unique mix of skills across communications, marketing and PR.

If you share our core values of perseverance, integrity, compassion and creativity and have the ‘can do’ attitude towards your work and the key skills needed to succeed, we would love to hear from you. It’s varied and interesting role but hugely rewarding and fulfilling - you will be helping to give young people a brighter future.

Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.

For a career with purpose, this is your place.

Recruitment Process:

As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.

Closing date for applications: Midnight on 12 January 2025

1st Interview date: 17 January 2025

2nd Interview : 23 January 2025

 

 

Our Benefits

When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.

Here’s just a few things we have on offer:

• Annual Leave that increases with service
• Comprehensive learning and development to enable you to progress your career
• 5% contributory pension scheme
• Life assurance of four times your annual salary
• A comprehensive employee assistance programme
• Mobile Phone Discounts (EE network)
• Wellbeing days to allow you some ‘you’ time
• Christmas holidays closure period in addition to your annual leave

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organization.

Please note if we receive a high volume of applications, we may close this vacancy early. If you are interested, please apply asap.

Safeguarding the young people we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment including DBS checks and social media background checks.

 

About ELBA
ELBA's mission is to bridge the gap between businesses and communities to drive social change and create opportunities for all. The organisation is dedicated to tackling the systemic issues of social mobility, poverty, and inequality, particularly in East London and surrounding areas. ELBA achieves this by mobilising the resources, skills, and expertise of the business sector to support over 36,000 beneficiaries each year.

At the core of ELBA's mission is the belief that everyone deserves the chance to thrive, regardless of their background or circumstances. By fostering partnerships between businesses and communities, ELBA aims to create sustainable change, improve access to services, education and employment, and build stronger, more inclusive communities. Through its programmes and interventions, ELBA works to ensure that economic growth benefits everyone and that barriers to opportunity are dismantled.

Each year, over 100 corporations and regional stakeholders channel their efforts, volunteers, resources, and social impact strategies through ELBA to achieve meaningful impact. The organisation is widely trusted and recognised for designing, managing, and measuring award-winning corporate-community investment partnerships. ELBA collaborates with leading organisations across financial services, law, insurance, professional services, real estate, and technology as well as with local charities, schools, universities, the NHS, and local authorities.

Job Purpose

The Operations Director is a strategic leader responsible for overseeing ELBA's operational functions to maximise community impact and strengthen corporate partnerships. This role is pivotal in ensuring that programme teams are empowered, supported, and held accountable for achieving their objectives. The Operations Director will work closely with the CEO and Partnership Directors to sustain ELBA’s position as a leader in Employee Supported Volunteering (ESV), social mobility, and place-based initiatives.

Working for ELBA

As well as a competitive salary we have a generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active wellbeing and equalities programme led by staff; a varied and busy learning and development schedule; bicycle purchase scheme; and an Employee Assistance Helpline. In our staff survey our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and great agency in how they deliver their objectives.

ELBA is a very diverse organisation, representative of the community we serve in East London. 

Key Responsibilities:

1. Leadership and Team Management: Oversee Heads of Programmes, fostering a culture of collaboration, accountability, and innovation; provide resources, support, and professional development to ensure teams meet objectives.

2. Operational Strategy: Develop and improve systems, processes, and KPIs aligned with strategic goals; champion Salesforce adoption and digital transformation.

3. Cross-Functional Collaboration: Enhance internal efficiencies, reduce silos, and align operational and programme activities with community and corporate needs.

4. Impact Measurement: Strengthen impact reporting frameworks, promote data-driven programme management, and ensure transparent reporting on partnerships.

5. Resource Management: Oversee budget planning and resource allocation; ensure financial efficiency and support programme delivery.

6. Compliance and Risk: Ensure compliance with regulations, develop risk management processes, and conduct regular operational audits.

7. Sector Leadership: Support ELBA’s leadership in ESV, social mobility, and community impact by staying ahead of sector trends and driving operational excellence.

Key Competencies:

• Proven leadership and team management experience.

• Strategic planning and alignment with organisational goals.

• Operational excellence with a focus on systems, processes, and reporting.

• Stakeholder management and data-driven decision-making (Salesforce preferred).

• Strong focus on impact measurement and resource efficiency.

Person Specification:

• Extensive senior operations and line management experience.

• Expertise in ESV, community development, and corporate partnerships.

• Knowledge of compliance, risk management, and regulatory standards.

• Skilled in resource planning, budgeting, and cross-functional collaboration.

• Experience in digital transformation and CRM systems.

Desirable:

• Formal project management qualifications (e.g., PRINCE2, PMP).

• Understanding of social impact measurement and safeguarding policies.

ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer and we welcome all applications. 

Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.

Are you passionate about global health & have experience in growing partnerships? Do you have an eye for detail? Then this role could be for you.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest. 

In the last 3 years IHP's income of over £5.8m enabled us to reach over 54 million patients in more than 25 countries across the world. This income came from a range of sources including institutional donors, corporate grants (mainly healthcare companies who also donate medicines and healthcare supplies), trusts and foundations, partner NGOs, and individuals. 

To support our continued growth, we are looking to appoint an experienced (min 4 years), dynamic Senior Programme Funding Officer with a track record of managing and growing partnerships and income. We need someone who can speak the language of development, build our internal capacity and bring their technical expertise. This is a new role and so you have an opportunity to make a real impact.

This is an exciting time to join the organisation as we recently celebrated our 20th Anniversary year and look to a future of growth and building on our past achievements. 

About the role

You will build on our current funding relationships and will specifically drive forward our institutional fundraising to meet agreed income targets. That means bringing your experience in the sector to relationship building, technical grant applications and contract management.  You will guide and oversee bid development and ensure we have a strong case for support for IHP Programmes.  These include a range of therapy areas such as cancer, mental health and deworming, as well as our humanitarian response (eg Gaza and Sudan).  You will manage existing relationships including trusts and foundations and NGO partners and be part of the Fundraising Team's approach to all donors, including corporates and individuals.

Person Specification 

Knowledge and Experience 

• Institutional or Statutory Funding experience for an international development organisation
• Track record of bringing in five/six figure grants
• Experience of supporting the development of fundraising strategies
• Strong supporter relationship management 
• Educated to degree level or equivalent by experience or training
• Knowledge of international development and/or global health issues (Desirable)
• Experience of analysing complex financial and programme data
• Understanding of GDPR and other regulatory requirements linked to fundraising 
• Previous use of fundraising CRM's
• Excellent 

Skills and Attributes 

• Excellent written and verbal communications skills
• Great networking skills and ability to confidently present your case
• Strong attention to detail 
• Excellent research skills with an eye to identify opportunities and translate concepts into effective action plans 
• Strong interpersonal skills and committed to the development of others
• Exceptional reporting writing and proposal development capability
• Mindset and ability to be flexible as part of a small team
• Self motivated and results-oriented with a commitment to meeting and exceeding fundraising targets
• Financial acumen for budget management and financial reporting
• Able to work collaboratively with others across the organisation
• Committed to IHP’s Christian Ethos

See the Person Specification and Job Description for more detail. 

IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.Applicants must have the right to work in the UK.

We offer excellent benefits including a company pension scheme, employee wellbeing and benefits support, training, development and a generous holiday entitlement. We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop.

Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.

The award-winning Black Swimming Association is recruiting a CEO to lead its close knit, passionate team into its fifth year of establishment.

In 2019, four cofounders came together in an attempt to make a difference. Nearly five years on, our small and dedicated team are committed to changing the narrative. What's our why? Through research and insights and programme delivery, we work to raise awareness of water safety and drowning prevention, in particular amongst African, Caribbean and Asian communities across the UK. By amplifying the voices and experiences of ethnically diverse and other marginalised communities, we aim to challenge the status quo and dismantle the barriers that prevent individuals from fully participating in and benefiting from aquatics.

Why do we want to hear from you? The BSA Group has been growing from strength to strength and is looking for an experienced leader to take us into this new chapter. The BSA group consists of the award-winning Black Swimming Association (charity) and Inclusive Aquatics (C.I.C) and the CEO role will contribute to the work of both the charity and the C.I.C.

If you're ready to make a difference to communities across the UK and be part of something truly impactful and inspiring, this is the job for you. A corporate title without the corporate faff.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Communications Officer plays a key role in executing the organisation’s communication strategy. This role involves creating and managing content for various platforms, supporting media relations, and contributing to the overall communication campaigns and public relations efforts. The Communications Officer will work closely with other team members and the marketing team to ensure that all communication activities are aligned with the organisation’s strategic goals and effectively engage target audiences.

About the Role:

1. Create engaging content for the organisation’s communication platforms ensuring that all content aligns with the organisation’s messaging and brand guidelines.
2. Collaborate with the marketing team to engage followers and improve reach.
3. Manage the collation, storage and dissemination of the organisation’s digital archives in line with established guidelines and operational requirements.
4. Prepare stakeholder media summaries and reports on the organisation’s media coverage and its key issues.
5. Maintain a database of media contacts that can be used to strengthen stakeholder management.
6. Report on the performance of communication activities using data and insights to inform future communication strategies and activities.

About You:

To be successful in this role, you will need:

1. Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or a related field.
2. An understanding and awareness of the value of social media and their fundraising potential.
3. Experience in content creation, social media management, and media relations.
4. Strong writing, editing, and proofreading skills, with the ability to create content for different platforms and audiences.
5. Proficiency in social media platforms, content management systems, and graphic design tools.
6. Detail-oriented and organised, with the ability to manage multiple projects simultaneously.

Why you should apply:

Join Muslim Aid as a Communications Officer and play a pivotal role in shaping our communication strategy. This is an exciting opportunity to create and manage impactful content across various platforms, support media relations, and contribute to meaningful communication campaigns that align with the organisation’s strategic goals. Apply now to bring your creativity and expertise to a role where your contributions will have a tangible impact on communities around the world.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Develop strategy, shape programmes, build partnerships, manage staff , support volunteers, raise funds: -all part of the directors role leading the organisation's efforts  to improve the lives and opportunities of refugees, asylum seekers and vulnerable migrants across Oxfordshire. 
Our director retires in May after five succesful years and we seek a dynamic and experienced leader to sustain, supportand refresh the organisation's work.
Based in Oxford and splitting time between office, home and places where we work, the new director will lead a team of about 30 staff and 200 volunteers delvering a wide range of programmes meeting the needs of new arrivals, longer term refugees, adults and children.
The new director will have strong all- round leadership experience, a supportive andcollegiate management style  and knowledge of refugee related issues.

Fundraising Marketing Officer – Lottery and Cash 

£28785 - £30300 37.5hrs per week  

Leicester based LE3 1UT with hybrid working 

Benefits include:  

• Up to 42 days annual leave, life insurance and sick pay  

• Health Care Cash Back Plan to cover every day health care costs 

• 5% employer pension contribution under salary sacrifice  

• Free eye tests and a contribution towards glasses  

• Cycle to work scheme / close to park and ride at Leicester Forest East  

• Subsidised short breaks at selected RAFA Accommodation  

About us 

The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.   

About the role  

This is not a generic marketing role! Whilst this position requires an abundance of creative flair and energy, you’ll be fully involved in planning marketing strategies, as well as working closely with creative and media agencies to bring our campaigns to life. Using a variety of both online and offline channels to connect with our audiences, you’ll be creating eye-catching and engaging marketing campaigns to drive our cash appeals, and increase Wings Lotto players, with the aim of maximising income to the Association.

The role involves owning and managing multiple relationships with a variety of internal and external stakeholders, to ensure our campaigns are built around data driven insight, reaching the right audience, with the right messaging, on the right channels, which ultimately deliver results. Previous project management experience will ensure you are able to plan and execute a range of projects in parallel to meet committed timescales, within a budget. 

About you   

Ideally you will have proven track record in fundraising or marketing, and desirably hold a relevant degree in this area. People skills are integral to this post as you will be working with a range of diverse stakeholders to deliver marketing activity to meet targets.  You must have the ability to understand audiences and impart information and key messages clearly, concisely and convincingly. Overall, We are looking for an individual with the desire and passion to grow our Lottery & Cash Appeal income through creative ideas, along with great organisation skills, and feel a sense of pride knowing that this work provides vital support for our RAF Community. If this sounds like you, we would love to hear from you. 

Want to join us?  

You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. The full role profile and person specification is available to download on our website 

To apply 

Applications with cover letters stand a much higher chance of shortlisting so please do take some time to tell us how your skills align with this role. 

Closing Date 8am Wednesday 8 January 

The RAF Association is a Disability Confident employer. Please let us know if you require any assistance with your application. 

The Trusts and Foundations Fundraising Officer will work alongside the Head of Income, Partnerships and Communications to help deliver Rising Sun’s fundraising targets during this exciting period of growth for the charity.

The main focus of the role is finding, attracting and stewarding new funders to help deliver Rising Sun’s life changing services. You will write compelling funding proposals that demonstrate the impact of our services and how we meet funders’ requirements. You will build strong relationships with grant officers from various foundations, providing regular updates and communicating challenges, solutions and successes as appropriate to develop our reputation as an effective, reliable and trustworthy organisation.  Alongside this you will be nurturing our existing portfolio of funders to help prioritise multi-year funding.

Working with you in the Fundraising Team will be the Head of Income, Partnerships and Communications, Trusts and Foundations Officer, Community Fundraising Officer and Monitoring, Evaluation and Learning Team. As part of the team you will help to develop fundraising materials such as case studies, impact reports and cases for support.

We are looking for a proactive and organised individual who loves building and nurturing relationships and has a passion for fundraising. In addition, you will have excellent writing skills and experience of generating income from trusts and foundations to grow our income from this stream. As part of our committed team of approximately 50 staff, you will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who have experienced domestic abuse.

 

DUTIES AND RESPONSIBILITIES

• Develop and manage part of Rising Sun’s portfolio of income and fundraising activities related to trusts and foundations.
• Keep the trusts and foundations stream of the funding pipeline healthy and up to date, carrying out research into new opportunities and meeting application deadlines. 
• Write compelling funding applications that answer funders’ questions and effectively communicate the mission, services and impact of Rising Sun.
• Develop appropriate fundraising tools, such as cases for support and impact reports.
• Support the Head of Income, Partnerships and Communications to write bids for commissioned services and government funding opportunities.
• Liaise internally across the organisation to become familiar with our services and stay up to date with current trends to feed into funding applications and develop project proposals.
• Build and manage relationships with key stakeholders, including survivors and grant officers.
• Be responsible for the management of successful trusts and foundations grant agreements and reporting requirements, working with the wider team to gather information and data as required.
• Work with survivors and team members to develop case studies, presentations and fundraising materials as required to support income generating activities.
• Represent Rising Sun at fundraising events and pitches as required.
• Comply with current Institute of Fundraising Code of Fundraising Practice guidelines and Data Protection legislation and ensure that fundraising is carried out on an ethical basis.
• Effectively prioritise, plan and organise own workload, working effectively with the Head of Income and Partnerships.
• Take responsibility for personal development by making the most of your induction, line management and training, and attending team meetings.
• Carry out any other duties that support the growth of the organisation as deemed appropriate.

PERSON SPECIFICATION

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)

Skills and Attitude

• Excellent communication skills, both written and verbal, including the ability to influence and negotiate
• Report writing skills
• Ability to build and maintain relationships with key stakeholders by phone, by email and in person
• Excellent team working skills
• Presentation / pitching skills (D)
• Excellent planning and organisation skills
• Ability to motivate yourself and work independently on your own initiative
• Solution focused and creative in approaching new challenges
• Competent using Microsoft office programmes, in particular MS Word, Excel and PowerPoint
• Passionate about the vision and mission of Rising Sun
• Committed to equal opportunities, safeguarding and maintaining confidentiality

Knowledge and Experience

• Success in raising income through trusts and foundations (D)
• Experience carrying out research into potential funders
• Experience establishing and developing partnerships
• Experience of managing a diverse workload, prioritising and meeting deadlines while working under pressure
• Experience of completing reports for funders (D)
• Knowledge of the grant applications process (D)
• Basic awareness of issues and opportunities within the sector, current trends, influences and funder priorities
• Awareness and understanding of the dynamics of domestic abuse and its impact on the lives of survivors and families (D)
• A relevant fundraising qualification e.g. Institute of Fundraising (D)

Other requirements

• Able to drive and have access to a reliable car (D) (post holder will be required to attend meetings and events across our areas of work from time to time)
• Able to attend occasional evening and weekend events with notice to further the aims of the organisation and fundraising team (time off in lieu will be given)
• Eligible to live and work in the UK

How to apply

Please download the Job Information Pack on our website for the full job description, person specification and application form, and return the application by the end of Monday 13th January 2025.

In a newly created role, YMCA Robin Hood Group are seeking an Operations Director to oversee our residential service for children in care.

You will bring operational excellence to this role as you lead and manage our Operations Managers and Registered Managers of our current home portfolio with an ambitious plan to expand this service so we can support more children and young people recover from the trauma they have experienced in their lives so far.

As a not-for-profit operator, we put the needs of children and young people ahead of everything else. Our priority is to enable these young people to ‘discover who they are and what they can become’.

The Role

As a member of the Senior Leadership Team, this role will focus on providing an outstanding environment for children to thrive in whilst ensuring that we are compliant with OFSTED and other regulatory bodies.

Core Duties

• Ensure all aspects of service delivery in the residential homes comply with contractual, legislative and other necessary requirements.
• Create and implement robust policies and procedures for placements across all homes for looked after children, including oversight of quality assurance and ensuring all staff work in a way which prevents abuse and safeguards everyone. 
• Support and expand our children’s therapeutic care service, leading on contract negotiations for future placements, registration of new homes and supporting the Executive Director in introducing a continuum of care provision
• You will investigate any safeguarding concerns for the service area and to make informed, fair, and transparent decisions based on information obtained including the production of investigation reports with recommendations and outcomes.
• Maximise resources and overall occupation to ensure your budget is responsibly managed.
• Provide strong cause-centric leadership and management to Operations Managers, to provide the highest professional standards of care and support to children and young people in our services, ensuring that they thrive who in turn will manage Registered Managers across all regions.
• Work with Operational Managers within the service to develop strategies that support ongoing learning, staff engagement and alignment to the organisations culture
• By virtue of being part of a wider organisation with a wide range of other services, we would look for you to be a positive and active member of the organisation’s Senior Leadership Team, supporting and participating in YMCA initiatives, internal projects and community projects across the Group.

Your Background

With extensive experience in a children’s residential care setting in an Operational management role, you will bring to the role:

• Operational knowledge and expertise of working in and managing Children’s Residential / Children Leaving Care / Children Looked After sectors including experience of opening new residential homes
• Experience of the support of successfully implementing new services; involvement in sourcing funding streams; and some experience of writing funding bids and applications.
• Demonstrable experience of working with OFSTED and other regulatory bodies, quality assurance frameworks and assessment standards.
• Experience of managing a dispersed staff team including recruitment, training, sickness absence and managing performance – staff team size of 50+ staff members.
• Compassion, empathy and understanding for the work your teams do every day
• Passion for working within a home-setting, knowing the difference you are making to a young person’s life.
• Inspiration and motivation to ignite the passion for the work we do among your team.
• Your desire to disrupt and challenge the norm both within our organisation and across the wider Industry.
• Exceptional communication skills at all levels from child to Board member.
• Our North Star will speak to the very core of who you are; the relentless dedication that all children and young people have the developmental relationships that support them to connect with one another and their communities.     

Benefits

We offer the following benefits from day 1 of your employment with us:

• Equivalent of 27 days annual leave (plus bank holidays) increasing 1 day each year for your first 5 years!
• Workplace pension with Royal London (3% employer contribution, 5% employee contribution)4 x Life Insurance/Death in Service whilst in the pension scheme
• Reduced school holiday childcare places at YMCA Camp Williams Nottingham & Newark10% off in our hospitality venues including the Malt Cross and the Café at our Activity Village in Newark.
• Pastoral support
• Cycle to Work Scheme
• Excellent opportunities for development and progression
• Support for further study up to post-graduate level 7 courses to support your development£500 refer a friend scheme applicable across the Group
• Regular ongoing inhouse training
• Eligible to join the Blue Light Discount scheme
• Staff events and annual celebrations

On passing your probation, you can select from one of the following additional benefits:

• Private medical and dental cashback scheme with Westfield Health and access to Westfield Rewards for high street discounts
• £120 cash annual contribution towards either Travel costs or Childcare costs or Private gym membership

Closing Date – 22nd January 2025
Introductory Call – Ongoing to 22nd January 2025
1st Interviews – week commencing 27th January 2025
2nd interviews - week commencing 3rd February 2025

Location: Newark NG24 4FH
Contract Type: Permanent
Hours: Full time, 40 hours per week
Salary: £75,000

You may also have experience in the following: Operational Management, Head of Care, Residential Care Manager, Residential Childcare Manager, Head of Childcare, Care Manager, Case Manager, Support Worker, Charity, Charities, Third Sector, Case Management, Coaching, Mentoring, Social Worker, Case Worker, Engagement, Community Support, Rehabilitation, Resettlement, etc.

REF- 218 713

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

The income processing officer will take the lead in maintaining and optimising our fundraising income processes. This is a new role, which will be at the forefront of ensuring our income processes are efficient, comply with Gift Aid regulations, meet PCI compliance standards and contribute towards the best possible supporter experience.

The successful candidate will work collaboratively with teams across the charity, communicating with colleagues at all levels. They’ll build relationships with internal and external colleagues, including managing the relationship with our Gift Aid volunteers.

The role is perfect for someone with a passion for process management, who’ll thrive on ensuring that our income processes are running efficiently and compliantly.

About you

Our successful candidate will be a collaborative individual who enjoys building relationships with colleagues and external stakeholders, including volunteers.

Highly organised, proactive and calm under pressure, you’ll be able to prioritise and manage multiple tasks and projects simultaneously to deliver agreed outcomes.

You’ve excellent attention to detail and will be meticulous in monitoring processes to maintain compliance and ensure they’re working optimally.

Ideally you’ve a good working knowledge of HMRC’s Gift Aid regulations and PCI compliance, or experience of working with regulations of a similar complexity, but full training will be provided for the right candidate.

If you’re a collaborative, organised, proactive and detail-orientated individual with a passion for maintaining and developing processes, we’d love to hear from you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home. Occasional travel may also be required for the role.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email the Recruitment Team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9am on Monday 6 January 2025

Interview date: Tuesday 14 and Wednesday 15 January 2025

Terrence Higgins Trust is looking for a new Director of Finance and Corporate Services to join the team on a permanent basis, our partners at Robertson Bell are leading the search. Terrence Higgins Trust is the UK’s leading HIV charity, working to end new HIV cases by 2030 and ensure people living with HIV get the support they need.

As the Director of Finance and Corporate Services you will lead, support and develop a diverse team of enabling functions across the organisation, including Finance, People, EEDI, Governance, Estates and IT. You will ensure that these functions work effectively together, across Terrence Higgins Trust to support the delivery of the organisation's strategy and business plan. Your style and approach will exemplify our values of ‘ambitious for change’, ‘working together’ and ‘drawing on diverse lived experiences’.

The organisation:

Terrence Higgins Trust is leading the campaign to end new HIV cases by 2030 and focuses its support services on those experiencing the greatest health inequalities. Founded in 1982 after the first named person to die of an AIDS-related illness, THT continues to be at the cutting edge of developments in the epidemic.

The organisation has a £10 million turnover, around 100 staff and over 120 volunteers and is working together to ensure the UK is the first country to stop the onwards transmission of HIV. That is no mean feat. We need the best people to join us in this endeavour. 

The key duties of the Director of Finance and Corporate Services are as follows:

• Lead on the implementation of corporate strategies, with appropriate strands for each enabling function so that they support the strategic and operational objectives.
• Contribute to the ongoing development of the corporate services of THT at a senior level, representing the expertise, views and considerations of the various areas to the wider senior team.
• Be responsible for, and provide, the financial and governance expertise.
• Support the Chief Executive in all financial matters with the Board of Trustees and provide expert and practical financial input to its meetings.
• With the CEO, be responsible for the management of risk and ensure the charity has an appropriate risk framework.
• Develop strong relationships with THT managers and other stakeholders to ensure the delivery of a credible and value-adding corporate services.
• Provide strategic guidance on the charity's approach to technology, drawing on external experts as necessary.
• Ensure that the budget, audit and financial reporting cycles and all payment processes are appropriately managed.

The successful candidate will have:

• Experience of working in a senior finance role and holding financial accountability.
• A relevant professional finance qualification.
• Some knowledge and experience of HR at a management level, or a willingness to develop this knowledge.
• Ability to engage with, and contribute to, strategic decision making.
• Experience of embedding new processes/systems and implementing organisational change.
• Ideally, a background working in the charity sector, although candidates without this are still strongly encouraged to apply.
• Excellent leadership, communication, and interpersonal skills.

The position will officially be based at THT's offices in Islington, although there is potential for the right candidate to be based in Brighton, Glasgow or Cardiff. Opportunities to work from home are on offer for up to three days per week.

The deadline for applications is on Monday 13th January with first stage interviews due to take place in their London offices the week of the 20th January. Applications will be under continuous review before this closing date so please submit your CV to Robertson Bell ASAP to make sure you don't miss out!

Job Title: Church Engagement & Fundraising Officer

 

Responsible to: Church Engagement Manager

Salary: £32,000

Location: USPG, 5 Trinity Street, London, SE1 1DB
 

Hours of work: Full time - 35 hours per week (occasional weekend work with time off in lieu). Up to 20% of this role is travel within Britain and Ireland. Permanent contract.

The package also includes

· 8% employer contribution to a pension

· 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week

· Season Ticket Loan

USPG is the Anglican mission agency that partners with churches and communities worldwide

in God’s mission to enliven faith, strengthen relationships, unlock potential and champion

justice. You can find out more about our work by visiting USPG's website.

The Job

Reporting to the Church Engagement Manager, this role sits within the Communications, Engagement and Fundraising team. This role will raise the profile and fundraising potential of USPG whilst creating a deeper understanding of its work across the Anglican Communion within the UK as a major organisational priority. The role has been created to offer bespoke fundraising support, often face-to-face, to a defined set of churches and community members to enable and enrich their fundraising contribution at USPG. The role will motivate churches, community members and groups to engage through their giving, praying, and supporter actions.

About You

You are a confident and self-motivated fundraiser or event organiser with a passion for engaging local churches. You are energised by community fundraising initiatives, large event engagement, challenge runs and relationship building. You will bring your experience in church engagement to build and nurture new and existing networks and relationships. You will support volunteers within their area of influence and draw on volunteer expertise where possible. You’ll generate creative and effective engagement ideas and be ready to partner with stakeholders including volunteers, leaders, pastors, ministers, colleagues and Christian media.

The Church Engagement & Fundraising Officer will play a key role in co-ordinating and supporting community fundraising activities including USPG’s own engagement events, third party events and supporter led events. 

How to apply

Please visit our website vacancies page for details.

Closing Date: EOB 7 January, 2025

Interview Dates: Week commencing 13 January, 2025