Supporter Services Officer Jobs

The Owned Events Lead is a key role in the development of our growing fundraising events programme. The role provides strategic and operational leadership to the Owned Events team, making sure they’re enabled to deliver our annual portfolio of MS Society organised events across the UK.

Owned Events Lead
Type: Full-time (35 hours a week), Fixed Term until 31 January 2026 (Maternity Cover)
Location: Office-based from one of our national offices (London, Cardiff, Belfast, or Edinburgh) with flexibility to work remotely
Salary: £39,717* per annum plus excellent benefits 
Salary Band and Job Family: Band 3, Charity

*you will start at our entry point salary of £39,717 per annum, increasing to £42,199 after 6 months service and satisfactory performance and to £44,681 after a further 6 months

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

 About this job

Please note this is fixed term contract until 31 January 2026.

In this role you’ll be responsible for ensuring our fundraising events are delivered safely, on time and on budget, as well as being a key part of our Community and Events Fundraising leadership team. Our role is to deliver engaging, high quality and innovative fundraising to our amazing supporters and provide an attractive, inclusive programme of events and activities throughout the year.

Closing date for applications: 9:00 on 3 January 2025

Interested? 

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Reporting to the Chief Executive Officer and as a key member of the Senior Leadership Team (SLT), this critical role will lead the development of a large, expert and high-performing directorate. You will be accountable for the strategic development and successful delivery of MyBnk’s programmes across the United Kingdom, ensuring high impact and consistent quality in every aspect of our programmatic output.

We are holding an information webinar about this role on 18th December. Please register for it via the job pack. All registrants will receive a copy of the recording.

You’ll create and deliver an ambitious new Programmes and Delivery strategy inspired by our new 2024-2027 strategy ‘Money: A Language for Life’ which outlines four strategic pillars: 

• Building habits; driving healthy financial habits 

• Expanding reach; enabling young people and adults to get financial education when they need it 

• Increased accessibility; supporting young people and adults most in need 

• Tackling inequality; fighting for financial literacy. 

In this role, you’ll ensure that MyBnk have robust and appropriate systems, practices and processes that enable us to deliver best-in-class operational programmes to our learners. This will be rooted in more effective use of data and insights to drive the development of our programme suite. Critical to our new strategy, is driving an ambitious and forward-thinking approach to programme innovation; ensuring our programmes are learner centred, purpose driven and leverage the best techniques for building financial fluency. 

You’ll be held strategically accountable for delivering our work across all four UK nations. As we introduce a new leadership framework, you will be responsible for implementing this across your Directorate. Our ambition is to be the leading financial education provider in the UK, and your contribution in this role will be Essential to achieving our goals.

MyBnk Directors are expected to identify and secure strategic partnerships that benefit the organisation. Equally, Directors will exemplify and model the MyBnk values of: 

• Young at heart, serious in intent 

• Stories are the best means of education 

• We live in the real world 

This role is a great opportunity to bring your professional toolkit to an exciting, growing and purpose driven charity doing vital work for our society. You will have the resources, support, and visibility you need from the CEO, Senior Leadership Team and Trustees. For the right person it will be a career-shaping role. 

Acorns Children's Hospice is now seeking an External Affairs Officer to champion our work at national and regional levels, using powerful storytelling to demonstrate the impact of hospice care and helping to shape the national debate on hospice care funding and palliative care provision.

Champion the future of children’s palliative care as an External Affairs Officer at the UK’s largest children’s hospice

Are you driven by the power of advocacy and the potential to create lasting change? Acorns Children’s Hospice is seeking a passionate and experienced External Affairs Officer to grow our position as the leading voice for children’s hospice care and palliative care provision. Join us in shaping policy, influencing decision-makers, and ensuring fair and sustainable funding for all children’s hospices. 

At Acorns, we are dedicated to transforming lives by ensuring seriously ill children and their families receive the highly specialist care they need when they need it most. 

As the UK’s largest children’s hospice, we have a responsibility to influence policies and shape solutions that meet the unique needs of the children and families we support.

Your work will not only shine a light on the life-changing care we provide but also advance national conversations about children’s hospice and palliative care. Collaborating with sector partners, you’ll help drive solutions that address critical gaps, ensuring services are available and sustainably funded for generations to come.

If you’re ready to make an impact and help shape the future of children’s hospice care, we’d love to hear from you.

About the Role

Acorns is the UK’s largest children’s hospice charity, in terms of both the number of children and families supported and annual expenditure on our care work.  We need to raise more than £13 million each year to run hospices and provide our care and support services, relying on fundraising and donations by our local community for two-thirds of this amount. 

As External Relations Affairs Officer, you will:

• Develop a strong understanding of health policy and politics and use this to identify ways Acorns can lend its voice to and shape the national debate on children’s palliative care and hospice care funding
• Identify opportunities to work in partnership with Hospice UK and Together for Short Lives and contribute to the planning and delivery of political campaigns that build pressure on decision-makers using parliamentary, public and media support
• Play a vital role in making a difference at a local level by building trusted relationships with key stakeholders, including politicians, ICBs, civil servants and decision-makers across the West Midlands and Gloucestershire
• Manage a database of MPs, councillors and other key decision-makers who support our cause and ensure it is kept up to date

About You

• Minimum of 2 years’ experience in an External Affairs, PR or Communications role
• Experience of working with MPs, Ministers and MEPs
• Experience of planning and delivering end-to-end external relations and parliamentary affairs strategies
• Lobbying and networking with a wide range of relevant stakeholders

What We Offer

• £30,000 to £37,000 per annum
• 37 hours per week
• Hybrid role with office and home working
• Employee discounts from leading retailers
• Employee gym discount scheme
• Bike-to-Work scheme
• Generous contribution to group personal pension plan or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme

Interviews are scheduled to be held week commencing 13th January, 2025

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

As our new Student Engagement Manager, you are passionate about students' voices - both individually and collectively. You will lead our new Advocacy & Communications team in ensuring that students are supported through our advice service, informed through our communications and heard through our campaigns and representation. You will provide expert support and advice to our elected student officer team and play a crucial role supporting the CEO in the leadership and management of the Students' Union.

If this sounds like a purpose you would love to deliver, we would like to receive your application and get to know you! 

Application deadline: 1pm on Friday 10th January 2025

Interviews will take place on the week commencing 20th January 2025

What's in it for you? 

• Hybrid and Flexible working arrangements

• Learning and development opportunities

• 27 days of annual leave plus bank holidays, office closure and sick leave 

• Starting salary £36,500, with annual pay scale rising to £40,500 

• Cycle to work scheme

• DSE assessments and eye tests

• Free access to Gym & Classes

• Competitive pension contribution scheme 

• Interest-free loans - Seasonal ticket and tenancy deposit loans 

• Discounts at selected nearby cafes and restaurants 

• Other Standard employees’ benefits 

At LMSU we are committed to maintaining a diverse workforce, as we understand the importance of having staff with varied lived experiences and backgrounds that reflect various needs of our student community. We welcome applications from all interested applicants, and we strongly encourage applications from people of ethnic minorities, people with disabilities, people with dependants and people who identify as LGBTQIA+. We conduct anonymous shortlisting, and our interview panels have Unconscious Bias Training in order to support a fair recruitment process.

United Kingdom (London)

Application Deadline: Friday January 17, 2025

The Environmental Portfolio at The Pew Charitable Trusts

For more than 30 years, Pew has been a major force in engaging the public and policy makers about the causes, consequences, and solutions to some of the world's most pressing environmental challenges. Our environment work spans all seven continents with more than 250 professionals working at the local, national, and international levels to reduce the scope and severity of global environmental problems, such as the erosion of large natural ecosystems that contain a great part of the world's remaining biodiversity, and the destruction of the marine environment. Pew's global environmental program focuses on science-based, nonpartisan, and sustainable solutions to help protect the planet and people. We work in partnership with governments, Indigenous rights holders, intergovernmental organizations, non-governmental organizations, local stakeholders, scientists, and other researchers to advance public policy so that nature and communities can thrive.

Since 1990, Pew has worked in North America, South America and Australia to protect large and critically important terrestrial ecosystems, including rivers and other freshwater resources, coastal temperate rainforests, interior mountain ranges, the northern boreal forests, Australia's Outback, and Chilean Patagonia. We work to ensure these natural systems remain bountiful, functioning, and resilient, providing essential ecological services such as clean air and clean water, sustenance and food security for local communities and more broadly for the welfare of current and future generations. Our work relies on the sciences of conservation, sociology, biology, and economics to advocate for practical and durable solutions to the loss of biodiversity.

In the sea, reforms to how our oceans are managed are essential to address overfishing, pollution, and loss of habitat. Pew began its oceans program in the United States, focusing on ending overfishing and protecting fragile marine habitat. Starting in 2005, Pew's ocean conservation program expanded around the world and played a significant role in reforming marine fisheries management in the European Union and on the high seas and creating large scale marine reserves around the world. Our work is grounded in the best available science and pursues domestic and international conservation measures that are long-term and provide permanent, durable protections for marine ecosystems. We also work to address systemic threats to the ocean, including from plastics, over-and-illegal fishing, seabed mining, and climate change.

International Fisheries

Pew's international fisheries work aims to protect marine biodiversity and provide food and livelihoods for a growing population by addressing in specific, targeted contexts one of the ocean's main threats-inadequate management and control of large-scale fishing activities. Organized into three projects, our main areas of work include: the advancement of precautionary harvest strategies and effective compliance regimes for international fisheries (RFMO Policy); improved policies and actions aimed at ending illegal, unreported, and unregulated fishing (Ending Illegal Fishing); and the advancement of ecosystem considerations in the management of fisheries (Ecosystem Conservation).

Position Overview

The senior officer, Squid Governance, International Fisheries plays an important role in securing improved oversight of global squid fisheries by key governments and international bodies, including through collaboration with other Pew projects and external organizations working on related topics and in targeted regions. Reporting to the project director, the senior officer works alongside subject leads across the international fisheries portfolio, and collaborates with colleagues across the Ending Illegal Fishing, Ecosystem Conservation and RFMO Policy teams to identify opportunities and conduct efforts to improve the governance of unregulated and under-regulated squid fisheries

Located in Pew's London, UK office or Brussels, Belgium office, this position will participate in Pew's core in-office days on Tuesdays and Wednesdays and will have flexibility to work from home the remainder of each week , as business needs permit .

Responsibilities
 

• Foster a work environment that is diverse, equitable, inclusive, and accessible and in line with Pew and the project's related goals.
• Collaborate with the project director, Ecosystem Conservation, to lead the design and implementation of strategies to strengthen the governance of global squid fisheries working with key programmatic leads and relevant consultants to engage governments and institutions to build international support for governance improvements.
• Actively lead coordination and collaboration with Pew's other campaigns that work on marine conservation, resource management, and habitat protection to align strategies to engage relevant governments and regional bodies.
• Communicate with, and in some cases, manage consultants engaged by the campaign to advance its objectives.
• Forge and maintain relationships with important policymakers, conservation groups, expert bodies, and other constituencies to advance campaign objectives. Collaborate with other allies in the field to maximize the likelihood of achieving identified objectives.
• Serve as a spokesperson on relevant campaign issues within identified fora. This includes representing the Trusts at meetings, conferences, and/or on expert panels/groups, authoring articles and other communications, and providing interviews to outside sources.
• Develop policy and/or scientific papers, reports, and other communications materials on these topics, as needed. Review and provide comments on external policy proposals, regulations, and white papers, as needed.
• Represent Pew's environment campaigns in relevant international bodies and participate in activities that support program and Pew-wide objectives.

Requirements
 

• Demonstrated aptitude to work with a diverse team, including respectfully mentoring staff in their development as advocates and supporting delivery of wide-ranging Pew objectives.
• Effective interpersonal skills. Develops and manages productive relationships with colleagues, consultants, partners, and others who contribute to the campaign. Highly diplomatic; works productively with a broad array of people and institutions.
• Excellent analytic and problem-solving skills, and highly results oriented. Demonstrated experience meeting multiple deadlines by maintaining a high level of organization.
• Skilled at informing and influencing internal and external audiences through written and oral communications. Experience synthesizing large amounts of information, presenting ideas clearly and persuasively, and communicating complex ideas to the public.
• Demonstrated skill overseeing and managing contracts with external vendors.
• Bachelor's degree or equivalent experience required.
• It is likely that a successful candidate for this role will have at least ten years' experience.

Key attributes and preferred experience
 

• Demonstrated experience engaging in advocacy on relevant fisheries and/or governance topics with policymakers in governments or multi-lateral organizations preferred.
• Knowledge and understanding of the interplay between international instruments and international fisheries management, including the challenges around unregulated fishing, and processes and policies impacting fisheries regulation and governance.
• Experience with public speaking.
• Experience with formal and informal mentorship.
• Naturally develops and manages productive and collaborative relationships.
• Working knowledge of a second language a plus.

Travel

This position requires frequent domestic and international travel to meetings and conferences.

Work Authorization

Candidates must be legally authorized to work in the country for which they are seeking employment without visa sponsorship.

Salary Ranges

London salary range: £69,700 GBP - £77,900 GBP

Brussels salary range: 121,800.00 - 136,100 EUR

Salary Range
£69,700 GBP - £77,900 GBP

The salary range represents a reasonable estimate of the annual salary based on Pew's commitment to provide equitable and market-competitive pay. The actual salary offered will take into consideration many factors including but not limited to job-related knowledge, skills and experience, internal pay equity, and business need.

Total Rewards

This position offers a competitive salary and benefit program.

The Pew Charitable Trusts is an equal opportunity employer, committed to a diverse and inclusive workplace. Pew considers qualified applicants for employment without regard to age, sex, ethnicity, religion, disability, marital status, sexual orientation or gender identity, military/veteran status, or any other basis prohibited by applicable law.

PI256780176

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.

It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.  

We are looking for an Activities Administration Coordinator to provide accurate, consistent and innovative support to the Activities team and the 400+ clubs and societies, committees and volunteers the team supports. The role will put students’ experience at the forefront of everything we do, focusing on providing excellent administrative support, and management of stakeholder relationships. The role will also play a crucial role in continuing to deliver best possible support for our student groups as our extra-curricular programme continues to grow.

This is a full time and permanent role. This role is also a hybrid working role, where 40% of the role will be on campus based.

Do you have the ability to manage conflicting priorities and busy workload, including unscheduled tasks? Have you got excellent interpersonal skills and the ability to work with a diverse range of people?

The post holder will lead on administering applications for new club and society affiliations, administering the Friends’ Trust and supporting with day to day financial processes for clubs and societies. The role holder will also coordinate and oversee visiting and associate membership programme, to engage students from partner organisations with the Activities team. 

Think Active is excited to offer a unique opportunity for a passionate and committed individual to join us as a Sport Welfare Lead, a pivotal role that responds to the recommendations of the Whyte Review. This national initiative brings together key partners, including Sport England, Active Partnerships, National Governing Bodies of Sport, the Child Protection in Sport Unit, and the Ann Craft Trust, to ensure that sports clubs across the country are safe and enjoyable spaces for everyone.

This role is part of a national initiative: each of the 42 Active Partnerships across England employ Sport Welfare roles, and you will play a important role in delivering this vision in Coventry, Solihull, and Warwickshire.

As Sport Welfare Lead, you will:

• Work directly with sports clubs to enhance their safeguarding policies, practices, and cultures, ensuring they meet the highest standards.
• Provide expert advice and hands-on support to clubs and stakeholders to promote safe environments for sport and physical activity.
• Build relationships with a wide network of local and national partners, championing the welfare of participants at every level.
• Be proactive and flexible, meeting clubs where and when they operate, including evenings and weekends.

This role requires a combination of home-based working, office-based collaboration at our Leamington Spa headquarters, and frequent travel to clubs and events. Occasionally, you’ll represent Think Active regionally and nationally.
Why Join Think Active?

At Think Active, we are a forward-thinking, inclusive, and values-driven charity dedicated to making physical activity accessible and enjoyable for all. As a member of our team, you will:

• Be part of a dynamic Active Partnership committed to tackling inequalities and improving lives through sport and physical activity.
• Enjoy a supportive and collaborative working environment that embraces flexibility.
• Gain the opportunity to shape the welfare landscape in sport locally, regionally, and nationally.

What We’re Looking For

The ideal candidate will:

• Have a deep understanding of safeguarding, welfare, and inclusion within the sports and physical activity sectors.
• Be a confident communicator with the ability to engage and inspire diverse audiences.
• Demonstrate exceptional organisational and time-management skills to balance a varied workload.
• Be adaptable, willing to work evenings and weekends to meet the needs of sports clubs.

If you are ready to make a real difference to the safety and enjoyment of sport and physical activity, we would love to hear from you.

Think Active is committed to creating an inclusive workplace that reflects the diverse communities we serve. We welcome applications from individuals of all backgrounds and experiences.

As a Charity Director you will have overall management of the business, grasp opportunities and secure resources to ensure our long-term sustainability whilst maintaining high quality cost-effective mental health services for the LGBTQ+ community.

The Charity Director is responsible for overall management and leadership for the organisation, supporting a small staff team. They will implement our strategic vision, and deliver on short and long term aspirations. Working alongside the Board of Trustees they will ensure the charity has the infrastructure, governance and resources in place to secure long-term sustainable funding and resilience of the charity. They will lead our culture and set the tone in everything they do, upholding MindOut’s values and creating space for everyone to bring their true authentic selves to work.

Role description 

You will have the skills, experience, sensitivity and personal confidence to oversee all the activities of the charity but will have specific responsibility for: 

Governance 

• Reporting the charities outputs to the board of trustees, identifying opportunities for improvement and making recommendations of how to address these. 

• To work with the Trustees to recruit and onboard new trustees. 

• Ensure governance structures and processes are in place, ensuring the charity fulfils statutory obligations 

• Ensure risk management processes are in place and implemented effectively to identify and monitor strategic and operational, with escalation to the board as necessary 

• Ensure the necessary policies, procedures, training, and monitoring are in place to comply with various Health and Safety, legal, financial and HR responsibilities

• To undertake duties as Company Secretary for the board. 

Stakeholder Management 

• To ensure that local and national LGBTQ+ community partnerships are developed and maintained. 

• Owning the relationship with the Charity commissioners office and associated organisations. 

• Develop and maintain strong relationships with charity funders 

• Ensure the board have access to all the information and timely updates required to undertake their duties

• To maintain and enhance the good reputation of MindOut, to ensure all external communications, publicity and promotion reflects this. 

Evaluation and Quality Assurance 

• To establish standards of excellence that ensure the highest quality service possible 

• Ensure the frameworks are in place to demonstrate impact of services and can be communicated effectively 

• To ensure that service users inform the work of the organisation 

• Continue to promote and encourage Diversity and Inclusion across the organisation, by strengthening our equality, diversity and inclusion policy and practices challenging systemic injustice and discrimination where we identify it. 

Finance and Fundraising 

• To own the income generation strategy and oversee its implementation. 

• To develop and maintain financial systems which ensure that Trustees are up to date with the organisation’s financial position. 

• To establish and maintain systems for accounting, budgets and day to day financial affairs.

• Write persuasive and successful proposals and funding applications to a diverse portfolio of funders 

Strategy 

• Own and develop the short and long term charity strategy with the Board. 

• Continually assess the organisation against the current strategic priorities. 

Horizon scan to identify new opportunities and ensure the work of MindOut is able to respond to and meet the current and  emerging needs of the LGBTQ+ community 

• Keep up to date with new developments in the field of mental health and any related government policies, reviewing in line with charitable objectives and strategic direction. 

Strategic leadership of the organisation  

• Lead, empower and inspire the staff and volunteers creating a collaborative, transparent and safe working environment. 

• Ability to lead change and implement business initiatives. 

• Role modelling our values and leading an inclusive culture. 

• Lead the development, communication, and implementation of our strategic direction in partnership with Trustees and staff. 

• Maintain the charity’s commitment to its vision and mission, ethos and values. 

• Lead, motivate and support a skilled, geographically diverse staff team. 

Home-Start Glasgow North and North Lanarkshire is a local family support charity that works alongside families with babies and young children. Supported by volunteers, we are embedded in our local communities and provide a range of services which support families struggling with the challenges of everyday life.

We are seeking a passionate, creative and experienced Fundraising Manager to join our dynamic team. This newly created role will be crucial in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the charity.

As the Fundraising Manager, you will play a pivotal role in securing major funding from trusts, foundations, statutory sources and corporate partners to support the vital work of the charity. You will be responsible for managing and growing our portfolio of funders, ensuring excellent stewardship, and identifying new funding opportunities. You will be part of a small fundraising team which includes a Community Engagement and Fundraising Officer who you will manage.

What we are looking for:

• At least 3 years’ experience in charity fundraising securing major funding.

• Experience of corporate fundraising and securing business funding.

• Excellent written skills for developing successful proposals and grant applications.

• Strong interpersonal skills with the ability to quickly build and sustain relationships.

• Experience of managing donor relationships and developing new partnerships.

• Proven track record of budget management

What we offer:

• 25 days holiday per year (plus 12 days public holiday) pro rata.

• 8% employer contribution to a workplace pension scheme.

• Flexible working hours with the ability to work between home and the office. (Based in Netherton, near Anniesland).

• A positive, supportive environment and learning opportunities.

• The chance to be part of a great team.

The Wallich is one of the most important organisations working to combat homelessness in Wales. The Wallich has grown in size over the last decade, making us the largest Welsh-focused charity working in the sector. But with 132 services, 500 staff and supporting 8,000 people a year, we have so much more to do.

After a detailed review of our fundraising, we are looking for an experienced Head of Fundraising to build on our solid foundations. We want someone with imagination and proven expertise to create a bold income generation programme that will help us to continue innovating and enable us to deliver our mission to end homelessness in Wales.

You will have to guide our team of talented fundraisers, introduce and grow initiatives to meet your fundraising targets and you will galvanise a willing organisation to engage with our wonderful donors. We need to build our income from individuals and from our events, as well as grow our incredible partnerships with businesses and our Wallich community.

If you share our ambition and our values, we have the resources and support you need to succeed. You will be joining a determined and courageous organisation which makes a huge difference, every day, to the lives of people across Wales.

Hours of Work: 37.5 hours per week, Monday – Friday 09:00-17:00 with some flexibility

Location: Hybrid-working with requirement for periodic travel to The Wallich, Cardiff Hub, 18 Park Place, Cardiff, CF10 3DQ

Purpose of Role:

As part of the Senior Leadership Team, you will take strategic ownership of income generation across all fundraising income streams. You will lead the development, implementation and delivery of innovative fundraising strategies to drive growth in individual giving, community and events fundraising, corporate partnerships, and support fundraising from trusts and statutory grants whensoever required.

Are you interested in the opportunity to build engaging corporate partnerships, as part of a highly motivated and successful team?  

An opportunity has become available for someone with experience of providing excellent account management to contribute to London’s Air Ambulance Charity’s life-saving work. This new role comes on the back of our successful £15 million Up Against Time Appeal, and our growing portfolio of partnerships that we are looking to strengthen.  

The experienced post-holder will manage their own portfolio, providing dedicated stewardship, excellent relationship management, and high-quality planning, to deliver engaging and impactful partnerships.  You will work collaboratively, and have excellent verbal and written communication skills to engage and motivate partners.  

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer flexible working options, wellbeing packages and family friendly employment policies.

Mid and North East Essex Mind have a brand-new role and a wonderful opportunity for someone who is driven to achieve results and has demonstrable experience in developing and nurturing relationships at a senior level.

The role will work closely with the senior leadership team to ensure the development and growth of the charity in line with objectives and income aspirations outlined in our strategic and operational plans.

You will be someone with both experience of developing relationships with partners and experience of writing proposals and funding applications.

You will help us serve our communities by identifying opportunities for service development within existing services and working on new service development with operational colleagues ensuring that our lived experience panel is at the heart of what we do. Come and join us and help us to offer hope and support for good mental health, so that no one feels alone.

We are happy for some hybrid working, however this role will require considerable travel within the Mid and North East Essex footprint, so you will have a Full UK driving license and own transport.

We are a real living wage employer and offer our staff a range of health, wellbeing, lifestyle and financial benefits to ensure that we fully support our employees.  This includes: 36 days holiday including 8 bank holidays (pro rata for part time); competitive pension; recruitment referrals, training and development, flexible/agile working; annual wellbeing day; expert supervision and peer support, an extended lunch break each week; onsite parking at most locations; company sick pay based on length of service and a charity worker discount scheme. 

We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.

Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.

Digital Storytelling Officer

-Permanent

-National (remote) or London

-35 hours per week

-Starting salary - £29,855.00 per annum (National), £32,880.72 per annum (if London based)

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Storytelling Knowledge Group within our Social Impact Domain which works to engage our audiences and inspire social change across society. As a digital contend producer your role will be to lead our organic social media strategy and to manage our digital channels.

About the roleWe are looking for a highly motivated individual to develop engaging content for our website and social media digital channels to raise brand profile and build audience understanding and engagement with our strategic priority areas, helping to shape societal attitudes, grow action, income and impact, in pursuit of our 2030 goal to improve youth well-being.

Skills and competenciesIn order to be successful in this role:

-You enjoy curating and creating social media content to promote to targeted audiences.

-You are comfortable writing long-form content for web, such as blogs and campaign pages.

-You're proactive, supportive, and you have strong time management skills with the ability to prioritise tasks, show initiative and deliver to deadlines.

-You have positive, collaborative relationships and people describe you as a considerate problem-solver.

About The Children's Society

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is midnight on Monday 6th January 2025.

Interviews will be held on 16th - 17th January 2025.

IN3

As Operations Director, you will deliver business-critical leadership, ensuring that our internal operations are robust, effective and support our 2025-2035 strategy. From leading on setting strategic budgets and financial reporting, organisational development, performance analysis, infrastructure systems to governance, you’ll provide best-in-class organisational assurance.

As part of our Senior Leadership Team, you’ll be an important part of our strategic planning, collaborating with our other Directors on a cross-functional basis. It’s a wide-ranging role that requires financial acumen, attention to detail, and project management skills.  You’ll use emotional intelligence to manage and inspire colleagues to achieve a high-performance and happy culture. A good grasp of how to navigate organisational and systems change is essential. Your wider professional toolkit – communications, relationship building, self-management, influencing, strategic business planning – must be excellent.

Crucially, you’ll want to be part of a supportive, inclusive and friendly team and contribute to Somerset Community Foundation (SCF) being a great place to work.

About Somerset Community Foundation

We’re a grant-making charity that provides simple, rewarding and impactful ways for donors to make a difference on their doorstep, guided by research and our unrivalled local knowledge, helping to build strong communities where everyone can thrive. We believe that real and lasting change can only be created when we put communities at the heart of that change. Hundreds of communities and thousands of people of all ages benefit from the work we fund, tackling needs and fulfilling their hopes, dreams and ambitions.

We award around £4 million of funding to local groups every year. Our turnover in 2024 was nearly £5 million, and we’re building an endowment, which is currently valued at about £11 million, to ensure we continue to support our communities for generations to come.  We are currently drafting our new, ambitious 10-year strategy that will see us increase our transformational long-term support for local communities facing the greatest challenges.

Our Values

We’re here for everyone: We embed diverse perspectives throughout everything we do and welcome and value the uniqueness in everyone.

We drive equity: We work to better understand the needs, challenges, dreams and aspirations of historically underfunded communities and take positive action to redress the balance.

We act with integrity: We’re transparent about how and why we do things and always do the best we can.

We lead with kindness: We’re supportive, compassionate and respectful to each other and everyone we serve.

We strive to be better: We seek and reflect on feedback and insight, foster collaboration, and share our learnings to get better results.

Key Relationships

· The Operations Director will report to the Chief Executive. 

· The Operations Director will be a member of the Senior Leadership Team (SLT), working alongside the Philanthropy Director and the Programmes Director.

· You will line manage the Senior Finance Manager and the Office and Marketing Administrator.

· The Finance Manager is also part of your team.

· You will provide secretariat support for and report to the Board of Trustees and to the Finance and Governance Committee.

Key Areas of Responsibility 

Finance

• Ensure SCF’s policies, systems and processes support robust and efficient management of our finances.
• Work with the CEO ensure SCF has the financial strategy required to thrive as an organisation, working alongside other members of the SLT on a medium to long term planning horizon for the organisation’s income and expenditure requirements.

•     Project manage the production of annual budget and cashflow forecasts and 3-year business plan forecasts.

• Ensure financial management policies and procedures are in place and that management and annual accounts (including Trustee Annual Report) are produced accurately and on time.
• Work closely with Philanthropy & Marketing and Programmes Teams to ensure the Foundation has accurate up to date financial information.
• Oversee the annual audit process and lead for the Executive on the appointment of auditors as necessary.
• Work with the Senior Finance Manger to keep under review the charity’s payroll, accounts, finance, and other systems to ensure they are fit for purpose and value for money.
• Responsible for overseeing the development and implementation of a procurement and contract management system and ensuring a regular process of review of contracts and licences across all departments.

Governance

• Ensure secretariat support is provided to the Board and Finance & Governance Committee, managing production and distribution of agendas and papers, overseeing the organisation of meeting rooms, and ensuring accurate minutes are taken and produced timely.
• Oversee production, review, and implementation of SCF policies and procedures
• Ensure the Board and subcommittees are appropriately resourced and supported and receive timely and relevant information including inductions for new trustees.
• Support the Board and CEO by coordinating governance effectiveness reviews, including assisting with commissioning and supervision of external consultants.
• Act as Company Secretary, ensuring compliance with statutory and regulatory requirements and ensuring that decisions of the board of directors are implemented.
• Coordinate the production of an annual business plan and report to the Board on its delivery, including the quarterly Performance Report.

Operations, Performance & Quality

•  Manage the recruitment and induction of new staff, liaising with SLT colleagues as necessary
• Responsible for ensuring effective line management processes and practices are in place and followed, and support line managers as necessary
• Responsible for ensuring professional development is prioritised across the organisation
•  Lead on creating a healthy and psychologically safe working environment with a positive culture that promotes staff wellbeing, satisfaction and retention
• Take lead responsibility for the Foundation’s technology systems and processes, including CRM database (Salesforce), use of Artificial Intelligence, MS Office 365, online giving platforms, cyber security, liaising with UKCF and external contractors as necessary.
• Ensure that SCF’s office and other staff support systems are cost-effective and fit for purpose, liaising with and managing external suppliers.
• Act as SCF’s Data Controller and ensure organisational compliance with legislation by undertaking regular reviews of the information held, regularly updating and cleansing paper and electronic information sources accordingly.
• Act as the SCF Health and Safety Officer, including maintaining the Health and Safety register and ensure the Foundation has adequate first aid cover.

 Person Specification - Skills, Knowledge and Experience

Required

· At least 2 years’ experience in a relevant senior management role

· Experience of contributing to senior decision making within an organisation

· Experience of setting and delivering strategies and operational workplans

· Knowledge of setting and managing organisational budgets

· Experience of using CRM systems (preferably Salesforce)

· Experience of leading systems change initiatives

· Excellent emotional intelligence

· Experience of team management and development, including line managing staff

·Knowledge of relevant statutory legislation and regulatory framework, including but not limited to data protection

· Strong written and verbal communications skills

· Strong digital skills and comfortable working with new systems

· Please note that our office is in a rural location and that access to a car and a clean UK driving licence are required.

Desirable

· Experience of Finance Systems (Sage, Xero, etc)

· Experience of procuring services and monitoring contracts to ensure best value for money

· Experience of working within a membership network 

More about working for us

 Diversity, equity and inclusion: Together we’re creating a culture where everyone, from any background, can do their best work and bring their whole self to work. We’re also working to ensure the voices of those we support inform everything we do. We would especially welcome applications from minority ethnic people, people with disabilities, younger people, LGBTQ+ people and people with ‘lived experience’ relevant to our work. 

Flexible working: Our work is really important to us, but so is the rest of your life. We offer flexible working that means you can choose hours that work for you and choose a blend of working in the office, at home, or out and about.

Pension: We’ll match your pension contributions up to 5% to help you save for your future.

Enhanced Family Leave policy: We offer an enhanced family leave policy for all employees, including Enhanced Maternity, Paternity, Shared Parental and Adoption Leave.

Interviews are likely to take place during the week beginning 27 January 2025 in person at our office on the Bath and West Showground.