Supporter Services Officer Jobs

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Policy, Advocacy & Public Affairs Officer is responsible for developing and implementing advocacy strategies that advance the organisation’s mission, influence public policy and help achieve strategic priorities. This role involves engaging with policy makers, building relationships with key stakeholders, researching and writing policy positions, planning advocacy campaigns and supporting public affairs initiatives. The Policy, Advocacy & PA Officer will work closely with the Head of Communications to ensure that advocacy and public affairs efforts are integrated into the organisation’s broader communication strategy.

About the Role:

1. Identify key policy issues and opportunities for targeted advocacy campaigns to achieve organisational goals.
2. Conduct stakeholder mapping to identify key influencers, decision-makers and partners in the public policy space.
3. Develop and maintain a comprehensive database of stakeholders and ensure regular engagement with them.
4. Maintain relationships with government officials, policymakers, and other key stakeholders in the public sector.
5. Provide updates on legislative, regulatory and policy developments/changes that impact the delivery of our advocacy approaches.
6. Execute public awareness campaigns that raise the profile of the organisation’s advocacy issues and educate audiences on key issues aligned with strategic priorities.
7. Report on the performance of communication activities using data and insights to inform future communication strategies and activities.

About You:

To be successful in this role, you will need:

1. Bachelor’s degree in Political Science, International Relations, Public Policy, Law, or a related field.
2. Experience in advocacy, public affairs, or a related role, preferably within an INGO or nonprofit organisation.
3. Strong analytical and research skills, with the ability to conduct policy analysis and develop evidence-based advocacy materials.
4. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
5. Proficiency in public affairs strategies, government relations, and coalition building.
6. Passionate advocate with a commitment to social justice and the organisation’s mission.

Why you should apply:

Join Muslim Aid as a Policy, Advocacy & Public Affairs Officer and drive meaningful change by influencing public policy and building key stakeholder relationships. If you are passionate about shaping policies, planning impactful campaigns, and collaborating with a dynamic team, apply now to contribute to an organisation committed to transforming lives and communities worldwide!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness.

Title: Senior Practitioner Psychologist (internally this role is known as Senior Skylight Psychologist) 

Qualifications: You must be a Practitioner Psychologist qualified for at least 18 months and registered with the HCPC

Hours: 35 hours per week, Monday to Friday. This vacancy could be filled by a candidate looking for a full-time opportunity or by two candidates looking to work part-time, as per Crisis’ Flexible Working Policy. Please let us know what working arrangements you are looking for when completing the application form. Please note this role require the successful candidate to work for some of the Christmas and New Year period each year but won’t require working on Bank Holidays.

Salary: Full-time salaries are as follows:

• 18 months to 4 years qualified - £53,755 (Regional), £57,755 (London) per annum FTE. 

• 5 to 7 years qualified - £56,454 (Regional), £60,454 (London) per annum FTE. 

• 8+ years qualified - £60,504 (Regional), £64,504 (London) per annum FTE.

Please note if you are working part-time these salaries will be pro rata. Our salaries are fixed to counter inequity, and we do not negotiate at offer stage.

Location: Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT will be the main base for the role but it will include travel to Christmas centres and hotels in London for specific activities and at different times of the year.  There will also be some homeworking as an option in line with Crisis’ Hybrid Working Policy. 

About the role 

We are excited to offer this new role which is an opportunity to support our two London Crisis at Christmas teams. There is the Crisis at Christmas team who lead on the set up and delivery of our hotel and day centre delivery in the capital. This is a huge and innovation operation, supporting hundreds of people out of rough sleeping. It also involves huge numbers of volunteers. Our Christmas Case Management Team focus on supporting people through the Crisis at Christmas hotel offer, and throughout the year afterwards. More information here: What is Crisis at Christmas? | Crisis UK 

The postholder will be working alongside the Crisis at Christmas team and Christmas Case Management Team to develop this post. You will form part of the local Leadership team, supporting the implementation of Psychologically Informed Environments (PIEs).  You will support the delivery of our work to members by offering training and leading reflective practice for staff and providing direct services to members at times.  You will be working alongside the Christmas team to plan how we ensure our service offer is psychologically and trauma informed as well as developing and delivering training for volunteers and staff and supporting the delivery of our services.  You will be joining a part-time Psychologist working into the Christmas Case Management team, as well as several Psychologists who are also based in the London Skylight. 

You will also be a part of a national psychology team made up of a Lead Clinical Psychologist, two Regional Lead Clinical Psychologists, and seven Practitioner Psychologists as well as one Assistant Psychologist and Trainee Clinical Psychologists on placements. 

We are committed to ending the homelessness of more people using our direct services, including people with complex needs. To do this, we are seeking either full-time or part-time Practitioner Psychologists to work with us to develop a new and innovative role supporting our Christmas teams.

This an opportunity for you to work within an agile and progressive charity where you can influence psychologically informed ways of working to end homelessness for good.

You will join an extraordinary team of frontline lead workers with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences. 

About you  

We are looking for people who are community focused and driven by our shared values. This role brings a real opportunity to be creative and flexible in our approach to working psychologically with people who face multiple disadvantages, and to support the staff teams via training and reflective practice.

There are opportunities to provide direct support as well as working extensively with local teams and other parts of the organisation to influence policy and practice developments. We are looking for someone with post qualification experience of working within complex systems and you may have direct experience of working with people who experience homelessness.

You will be excited by the prospect of working innovatively to deliver services locally alongside the Skylight team, as well linking in closely with the wider Psychology team to develop the service.  You will be committed towards social justice, and to being an advocate for those we work with and for breaking down the systemic barriers that exclude those who need most support.

We welcome informal conversations to learn more about the role with a member of our Practitioner Psychology Team, please email us and we will arrange a call. If you would like to visit the Skylight prior to applying that can also be arranged.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly.  

• And more! (Full list of benefits available on website)  

As a member of the Practitioner Psychology Team, you will have:

• Access to funds to support CPD as part of a wider commitment to ensure meeting HCPC standards. 

• Reimbursement of costs to join a professional body (e.g., ACP/BPS) 

• Bi-annual away day with the Team 

• Access to high quality clinical and professional supervision 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively.  When answering the screening questions please do be thorough, reflecting on your experience to date and using relevant examples. At least two members of staff score all applications.

Closing date: Sunday 19 January 2025 at 23:59

Interview date and location: Wednesday 5 February 2025 at Crisis Skylight London, 50 – 52 Commercial Street, E1 6LT

Can I use Artificial Intelligence (AI) technology for my application? 

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help.     

 
Registered Charity Numbers: E&W1082947, SC040094  

Are you passionate about making a real difference in young people's lives? Join Youth Leads UK, an award-winning, youth-led charity based in the heart of MediaCity, Greater Manchester. We’re on a mission to empower young people aged 12-25, equipping them with skills, confidence, and opportunities to influence change.

About Us
Youth Leads UK is an award-winning youth-led charity dedicated to empowering young people aged 12-25 to realise their potential, build skills, and influence change. Based at the vibrant MediaCity in Greater Manchester, we’ve spent over a decade creating impactful opportunities for young people, particularly from underrepresented communities.

Our values of empowerment, community, and bold action guide our work. If you're passionate about supporting young people to create a brighter future, we’d love for you to join our small but mighty team!

The Role
As our Youth Development Programmes Coordinator, you’ll play a vital role in delivering engaging programmes that inspire young people to thrive. Reporting to our Chief Operating Officer, you’ll lead workshops, co-produce impactful projects with young people, and build strong relationships with community organisations. Your creativity, passion, and organisation will ensure every young person we support has the tools to succeed.

Key Responsibilities

• Plan and deliver inspiring workshops, training, and events for young people.
• Work with young people to co-produce projects that drive real change.
• Build relationships with schools, youth services, and community partners.
• Support the coordination and administration of programmes.
• Promote safeguarding principles, ensuring the welfare of young people.

About You
We’re looking for someone who:

• Has experience working with young people in group and one-to-one settings.
• Possesses excellent communication skills and can deliver presentations confidently.
• Understands the diverse needs of young people from all backgrounds.
• Is highly organised and can manage multiple tasks effectively.
• Is passionate about empowering young people and making a difference.

Why Join Us?

• Competitive salary with 30 days of annual leave (including bank holidays).
• Hybrid working – balance office and remote work.
• A supportive team culture with regular socials and wellbeing initiatives.
• Opportunities for growth in youth work, programme management, and the charity sector.
• Work in the heart of MediaCity, Greater Manchester's creative and sustainable hub.

How to Apply

To apply for this role, please submit a CV (no more than two sides of A4) and a cover letter or a video explaining why you’re the ideal candidate.

• Cover Letter - If you choose to write a cover letter, please limit it to one page and outline your suitability for the role, your experience, and why you want to work with Youth Leads UK.
• Video - Alternatively, you can record a short video (2-3 minutes) addressing the same points. This is a great opportunity to showcase your personality and enthusiasm, and is easy to complete. You can use a phone or laptop.

Closing Date: 19 January 2025

Youth Development Programmes Coordinator
Location: Media City, Greater Manchester 
Salary: £24,500 per annum
Contract: Full-time, 1-year fixed term (potential renewal subject to funding)

St Catherine’s, the newest and largest mixed undergraduate/graduate college within the University of Oxford, is seeking to appoint a Data and Insights Officer to join its friendly, dynamic Development Office.

The Data and Insights Officer will play a critical role in shaping the success of the College’s fundraising and alumni relations initiatives, including our immediate focus on reopening key buildings.

Tasks include managing alumni data, conducting donor research, and providing key insights to drive fundraising strategy and donor and alumni engagement.

The ideal candidate will have excellent organisational skills, an analytical mindset and strong communication skills. They will also have a proactive, resourceful and collaborative approach to work, with a genuine curiosity for data trends and insights.

The salary is set within the range £30,487-£33,966 per annum, comprising 35 hours per week. In return, we offer a range of benefits including lunch without charge, free use of the College gym and travel season ticket loans.

Job Title: Volunteer Officer- VAC115

Working Hours: 37.5 hours per week (Flexible and part-time working offered by agreement)

Salary: £27,000 per annum

Contract: Permanent

Deadline: COP Sunday, 19 January 2025

Telephone Screening: CV's will be considered as they are received.  Shortlisted applicants will be contacted by telephone in the first instance. 

Interviews to take place: Monday, 27 January 2025

Location: Leeds Hospitals Charity offices with the option to work from home.

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you have experience in recruitment? Do you have a knack for building strong and meaningful relationships? If so, we want to speak to you.

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Working alongside the Volunteer Manager for Hospitals, the Volunteer Officer for Hospitals will provide support to deliver our ambitious volunteer strategy. This role will be responsible for the recruitment, training, induction and recognition of volunteers in our hospitals.

The person will: 

• Ensure that volunteers in hospital roles are recruited in line with charity recruitment procedures following SAFER recruitment practices and NHS England recruitment procedures as appropriate. 
• Build and maintain successful relationships with key stakeholders across the charity, Leeds Teaching Hospitals, and organisations across Leeds.
• Support the development and delivery of a recruitment plan for hospitals volunteering to ensure recruitment targets are met.
• Support on delivering a communication strategy that underpins recruitment targets for the hospitals.
• Ensure that all volunteers are offered an inclusive, rewarding, sustainable and equitable reward and recognition programme that regularly says thank you and aids retention. 
• Responsible for ensuring that the volunteer management database (CRM) is kept up to date for hospital volunteering and utilised in line with internal processes. 
• Deliver a volunteer training programme that ensures every volunteer in hospital roles receives appropriate mandatory and optional training as required by their role and has the opportunity for additional learning and development opportunities.

The successful candidate will have:

• 2+ years’ experience of recruiting volunteers or paid staff.
• Have a passion to work with and support volunteers of all ages, backgrounds and abilities.
• Knowledge and understanding of volunteer best practice.
• Knowledge of safeguarding and GDPR in a volunteer setting.
• Experience of designing and delivering training in different formats.
• Strong written and verbal communication skills, including networking, influencing and relationship-building skills.

Benefits:

• 27 days holiday a year plus bank holidays with the option to buy additional holiday.
• Flexible and Hybrid Working
• Volunteering Days
• Unlimited access to our online Learning & Development Portal
• Line Management Training Programme
• Pension scheme- 5% employer contribution
• Annual pay review
• Health & Wellbeing support including access to Employee Assistance Programmes and trained Mental Health First Aiders
• Life Insurance Protection
• Cyclescheme
• Car Lease Scheme
• NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

Leukaemia UK – Our Charity

Leukaemia UK is growing! We are expanding our team to achieve a step-change in income, profile and impact in 2025 and beyond.

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer.  And the physical and psychological impact can be lifelong. 

Our current strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are embarking on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

As we begin the fourth year of this ambitious 5-year strategy, we are seeking a passionate and pro-active Special Events Officer to support in the delivery of our growing special event portfolio.

Team

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers.

From us you can expect fun and creativity, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.

Leukaemia UK and You 

Working closely with the Special Events Manager and the wider Philanthropy and Fundraising team, you will play a key role in our ambitious plans for Special Events at Leukaemia UK.

We are looking for a collaborative, organised and results driven Special Events officer who is passionate about the impact our events can have in supporting the leukaemia community and ultimately stopping leukaemia devastating lives. You thrive on excitement and the many layers involved in Special Event delivery.

This is a great role for someone looking to have real development and learning opportunities, in an exciting and fast-paced environment. You will be working with an experienced philanthropy team at a time of significant and exciting growth, in which our Special Events portfolio plays an important part.

Skills and Experience 

• An ambitious but focused mindset, dedicated to delivering results
• Excellent relationship management skills, with diplomacy and discretion in working with high profile supporters
• Excellent verbal communication, networking and relationship-building skills
• Effective project management skills, with experience of delivery high quality events
• Experience of tracking income and expenditure against budgets
• Experience of managing external suppliers
• Experience of the charity sector and special event fundraising
• A collaborative mindset, with experience of working across teams, utilising internal expertise to best effect
• Experience of working to ambitious team objectives and reporting against these
• Effective time management skills

Job specifics  

• Hours: Full time hours are 37.5 Monday to Friday
• Location: We are very flexible! Our hybrid working policy is a minimum of two days per month in our London Office office. For the Philanthropy team this will vary dependent on meetings with internal and external stakeholders so your flexibility is a must. Our aim as the Philanthropy team is to work together in the office together one day a week, if and when possible.
• Salary range £30,000 - £36,000 (FTE)
• First interviews will be held via Teams on Monday 20th January 2025
• Second interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL on Monday 27th January 2025.
• We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK 

If you feel you have the passion for our work and the right mix of skills, energy, and flair to embrace this broad and challenging role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert.  

Application instructions: To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.

Closing Date: Midnight Sunday 5th January 2025

We look forward to hearing from you! 

Charlotte Holmes

Head of Philanthropy 

We are seeking an enthusiastic and proactive self-starter to join our Fundraising Team as the 'Community Engagement Fundraiser - South'. In this role, you will be responsible for building strong relationships, growing our community presence on the ground, generating new fundraising leads, whilst stewarding current fundraisers through their DRWF fundraising journey.

The post holder will require experience and a good knowledge of community fundraising. The ability to deliver against a regional income target with energy and enthusiasm that will inspire supporters to go the extra mile with their fundraising efforts for DRWF.

You will be target driven, proactive, a determined self-starter and thrive on working with a range of fundraisers, encouraging them to choose DRWF as their preferred charity.

Key areas of responsibilities

To recruit, manage, develop and support an expanding network of supporters wishing to fundraise for Diabetes Research & Wellness Foundation (DRWF), in order to achieve agreed income and expenditure targets; whilst supporting other targeted deliverables for DRWF, such as Lottery, Regular Giving and Legacy Giving.

A full breakdown of the role can be found in the attached document.

How to apply:

Please send the following to: Tim Green, Head of Community Fundraising.

• Your CV (no more than three sides)
• A supporting statement (no more than two pages), explaining why you believe this position is a great fit for you and how your knowledge / experience align with the required criteria.

Closing Date: Friday 10th January 2025 (we will view applications throughout this period).

Interviews: W/C 20th January 2025.

Financial leadership for greater social impact.

The Big Issue Group is looking for a Group Finance Director to oversee all financial activity across the Big Issue Group. Providing financial and team leadership to develop and monitor on strategy and delivery, you will be a key enabler in Big Issues strategic objectives.

The Group Finance Director will provide analysis and advice across the Big Issue Group including our Social Investment, Media and Frontline delivery groups and across our Boards. 

You will be someone who challenges the status quo and is not afraid to ask questions, analyse processes and create better ways of working. You will want to dive deep into the full workings of the finance function and enhance the services that it provides buy creating and developing processes, partnerships and enhancing ways of working.

You will be a fully qualified Accountant ACA, ACCA or equivalent, have experience of managing the financial function across a multilevel, multi group organisation and ideally have an understanding of the social enterprise sector and the functioning of finance functions within social organisations.

Your leadership and influence will help us make a greater impact in our mission to dismantle poverty. 

This role is offered as full time and permanent.

For a full job pack including a full list and summary of responsibilities, skills, qualities and experience required for the role, please download from the link below.

Salary and Benefits:

•  Salary £110,000 - £130,000 per annum depending on skills and experience

•  25 days holiday plus bank holidays incrementally increasing with service.

•  Flexible working policy

•  Pension scheme

•  Private Health care cover

•  Enhanced Family benefits

•  On-going learning and development

•  Employee Assistance programme to support your health and wellbeing

•  Blue Light Card benefits scheme

Workplace details:

This role based at the Big Issue Groups Head office in Finsbury Park, London. With Hybrid working available.

Closing date – 31st January 2025 (23:59pm). Please note that we may invite suitable candidates for interview before the closing date. So please apply asap. 

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities. 

Since 1991, the Big Issue has sought to tackle poverty by creating opportunities through enterprise and working with individuals to rebuild their lives. Over time our organisation has grown, extending our mission so the Big Issue Group now consists of The Big Issue Company Ltd, Big Issue Invest Ltd (our social investment arm) and Big Issue Changing Lives Community Interest Company.

For enquiries, please contact the recruitment team at the Big Issue Group.

Department: The Big Issue Group

Contract type: Permanent

Hours: 35

Salary: £110,000 - £130,000 per annum - skills and experience dependant

Benefits

As well as a salary commensurate with our sector, we are proud of our family-friendly staff benefits. We offer 3 days paid leave in a rolling year to care for a sick child or grandchild, 3 days paid leave in a rolling year to care for a sick or elderly relative, an incremental holiday scheme, life cover, a healthcare cash plan, access to an open learning library and other learning & development opportunities, an enhanced contribution into our workplace pension and a generous maternity package. We particularly welcome applicants from those who are underrepresented, such as women in senior roles such as this, disabled people and people from Black and Minority Ethnic communities.

We're looking for a driven, hard-working, and determined Quality & Safety Officer to join our Head Office in Islington.

£30,000 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs.

The post holder will provide practical, analytical and administrative support to the different functions within the customer experience directorate. This includes working closely with the Senior Health and Safety Manager.

The role will take responsibility for the administration and maintenance of the incident and investigation system (RIVO) and will liaise with the Safeguarding Manager on making sure all required actions are followed up. The role also will lead on the administration of the Quality Management System (QMS) and following up on any actions which follow Quality Audits across services.

The role will also have responsibility for following up on non-conformance across the different systems, and produce regular reports with available data.

Please include a one page written statement explaining how you meet the requirements of the role and job spec. Please include examples from previous jobs, voluntary work, academic institutes or any secondments undertaken.

Please email your personal statement

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Assist with the management of the Look Ahead Health & Safety risk register and annual action plan.
Assist with occasional health and safety and quality audits to gain experience of operations in the field.
Champion the Health & Safety and Safeguarding departments intranet page and document control
Champion the RIVO system, ensuring incidents are reported correctly and manage the follow up actions.
Identify internal themes, trends and good practice emerging from incidents, quality reports and health and safety alerts
Manage the mailboxes across the teams, including H&S, Safeguarding and Quality, responding to any email queries and register this information for further investigation.

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Strong administration skills such as organisation, detail orientated and focused.
Self-driven, focused, results and quality oriented.
Ability to analyse data and highlight trends and themes
Team player, innovative with sound judgement and solutions driven.
Able to approach work with positive energy and integrity.
Proven ability to manage workload, foster self-motivation to achieve tight deadlines.
Approachable and exhibits open behaviour
Excellent communication both verbally and in written form
Proficient in Excel, Spreadsheets, Microsoft Word 365, creating statistical data, Microsoft Teams

What you'll bring:

Essential:

Previous experience in a busy administrative role
Excellent analytical and data processing skills
Working to tight deadlines
Attention to detail.
Ability to work autonomously.
Excel, Microsoft/Office 365, PowerPoint
Flexibility of working from home and attending the office/sites when required

Desirable:

Working knowledge and or understanding of care and support services either through paid work, volunteering or lived experience.
Experienced in creating or working with databases and writing reports based on available data
Previous Health & Safety and or Safeguarding knowledge, experience, and qualifications
Desire to learn and qualify in the health and safety field
Can confidently use PowerBI

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Longleigh is a grant-making foundation dedicated to supporting individuals and communities served by the social housing sector.

We are a small but mighty, and values-driven organisation, and are fully committed to being compassionate, collaborative, agile, insightful and ethical, in all our actions, work and interactions.

We are looking for someone to join our small, fully remote working team to work with our Head of Finance & Operations. The role is to help ensure the efficient, accurate and effectve running of Longleigh’s back-office functions and processes, primarily in delivering the organisation’s day-to-day finance administration , as well as supporting our Finance and Operations Manager with the administrative side of our HR and IT services.

To apply, upload your CV and a cover letter detailing how you meet the person specification sections, with examples (no more than two/three sides of A4, size 12 font please)

As our CEO looks to step down in 2025 we are recruiting a dedicated leader, with clear management experience in the Voluntary Sector. Our work is centred around Rural Community Engagement with a particular focus on supporting children, young people and their families, although our venue, The TCR Hub, is open to all. We are looking for a Leader who is dedicated to getting the best for service users, passionate about community support with an eye for commercial and funded opportunities that will continue to sustain and grow our Charity. 

Job Title: Volunteer Services Coordinator- VAC121

Working Hours: 37.5 per week (Flexible and Part-time working offered by agreement)

Contract: Permanent

Salary: £23,464.28 per annum

Location: Leeds Hospitals Charity offices with the option to work from home.

Deadline: COP Sunday, 19 January 2025

Telephone Screening: CV's will be considered as they are received.  Shortlisted applicants will be contacted by telephone in the first instance. 

Interviews: Wednesday, 29 January 2025

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?   Do you consider yourself someone with strong administrative and IT skills who can build positive relationships? If you said yes, then we want to speak to you!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Reporting to the Volunteer Officer, we are looking for a Volunteer Services Coordinator who will be responsible for the recruitment and onboarding of Leeds Hospitals Charity volunteers.

The person will:

• Coordinate the recruitment and onboarding processes for new volunteers, providing personalised support to volunteers at each stage of the process.
• Maintain accurate and compliant records within the Charity’s database.
• Support Charity staff with their management responsibilities, ensuring they have the tools to manage their volunteers safely and effectively.
• Support volunteers with issues and concerns that they may have relating to their volunteering.
• Support with all elements of reward & recognition of volunteers, and coordinate content for the website / publicity / social media.

You will:

• Have a strong administrative background and proficiency in IT packages.
• Have a passion to work with and support volunteers of all ages, backgrounds and abilities.
• Have excellent written and verbal communication skills, with the ability to liaise with a range of stakeholders, audiences and partners.
• Have excellent time management, planning and prioritisation.
• Be able to work as part of a team to achieve common goals whilst being accountable for own work.

 Benefits:

• 27 days holiday a year plus bank holidays with the option to buy additional holiday
• Flexible and Hybrid Working
• Volunteering Days
• Unlimited access to our online Learning & Development Portal
• Line Management Training Programmes
• Pension scheme- 5% employer contribution
• Annual pay review
• Health & Wellbeing support including access to Employee Assistance Programmes and trained Mental Health First Aiders
• Life Insurance Protection
• Cyclescheme
• Car Lease Scheme
• NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

Thank you for taking an interest in applying for this role at Imperial Health Charity. 

The Senior Volunteering Officer will help us to explore and develop new approaches to volunteering within the NHS. This role is focused on supporting our volunteers that are based within Imperial College Healthcare NHS Trust services across the North West London Community and to develop new volunteering roles that focus on health challenges within the community. 

You’ll provide a high quality experience to volunteers that are located within our community sites by working with Trust staff 
and partner organisations to develop new roles that improve the experience to our patients within these clinical services to identify new locations and roles to develop our volunteering offer within Imperial College Healthcare NHS Trust.

This role will work with the Trust to develop new approaches to volunteering, with a particular focus on designing, launching and evaluating volunteer roles that could bring system change to wider health inequalities.

Additionally, you’ll focus on our volunteer community, ensuring that our volunteer community is as representative of the wider population and seek to engage groups with a particular focus on the Core20plus5 groups.

Reporting to the Chief Executive Officer and as a key member of the Senior Leadership Team (SLT), this critical role will lead the development of a large, expert and high-performing directorate. You will be accountable for the strategic development and successful delivery of MyBnk’s programmes across the United Kingdom, ensuring high impact and consistent quality in every aspect of our programmatic output.

We are holding an information webinar about this role on 18th December. Please register for it via the job pack. All registrants will receive a copy of the recording.

You’ll create and deliver an ambitious new Programmes and Delivery strategy inspired by our new 2024-2027 strategy ‘Money: A Language for Life’ which outlines four strategic pillars: 

• Building habits; driving healthy financial habits 

• Expanding reach; enabling young people and adults to get financial education when they need it 

• Increased accessibility; supporting young people and adults most in need 

• Tackling inequality; fighting for financial literacy. 

In this role, you’ll ensure that MyBnk have robust and appropriate systems, practices and processes that enable us to deliver best-in-class operational programmes to our learners. This will be rooted in more effective use of data and insights to drive the development of our programme suite. Critical to our new strategy, is driving an ambitious and forward-thinking approach to programme innovation; ensuring our programmes are learner centred, purpose driven and leverage the best techniques for building financial fluency. 

You’ll be held strategically accountable for delivering our work across all four UK nations. As we introduce a new leadership framework, you will be responsible for implementing this across your Directorate. Our ambition is to be the leading financial education provider in the UK, and your contribution in this role will be Essential to achieving our goals.

MyBnk Directors are expected to identify and secure strategic partnerships that benefit the organisation. Equally, Directors will exemplify and model the MyBnk values of: 

• Young at heart, serious in intent 

• Stories are the best means of education 

• We live in the real world 

This role is a great opportunity to bring your professional toolkit to an exciting, growing and purpose driven charity doing vital work for our society. You will have the resources, support, and visibility you need from the CEO, Senior Leadership Team and Trustees. For the right person it will be a career-shaping role.