Supporter Services Officer Jobs
CRM Learning and Engagement Manager (known internally as DARS Senior User Engagement Officer)
The Development and Alumni Relations System (DARS) team is dedicated to enhancing the University's engagement with its alumni and donors through an advanced constituent relationship management system. Our team focuses on supporting this CRM system to drive fundraising and strengthen alumni relations, ensuring seamless collaboration and continuous improvement in our processes and user support.
Permanent contract.
Grade 7: annual increments from £36,924 to £45,163 per annum, with possible extension to £49,250 – plus an Oxford University Weighting of £1,500 per year (pro-rata).
Hybrid working, a mix of vibrant Oxford office and home.
Flexible, life and family-friendly employer.
About the Role
As a member of the User Engagement team, your role will be integral to supporting and enhancing the University's CRM system for development and alumni engagement. Key responsibilities include:
· User Training and Engagement: Develop and update training courses, create learning materials, and facilitate workshops to ensure effective user engagement with the DARS system.
· Business Process Improvement: Analyse and enhance business processes to optimize the functionality and efficiency of the DARS system.
· Support and Relationship Management: Provide comprehensive support through one-on-one coaching, project assistance, and managing key business partnerships to maintain strong collaborative relationships.
To Be Successful You’ll Need:
· Excellent Communication Skills: Ability to clearly convey information and facilitate training sessions, workshops, and presentations.
· Analytical Abilities: Proficiency in analysing business processes and identifying areas for improvement.
· Relationship Management: Experience in managing and nurturing business partnerships or building and maintaining strong collaborative relationships.
· Interpersonal Skills: Excellent interpersonal and customer service skills.
· Technical Proficiency: Proficient in utilising Microsoft Word, Excel, and PowerPoint to create impactful presentations and documents.
- Proficient in learning management systems (LMS) and various e-learning platforms.
- Knowledge of the DARS system as used at the University of Oxford; or of other comparable fundraising or relationship management software (such as Blackbaud Raiser's Edge, Microsoft Dynamics, Salesforce
· Project Management: Skills in managing projects, providing project support, and ensuring timely delivery of objectives.
· Training and Development: Proficient in designing and implementing training programs, crafting educational resources, and utilising learning management systems to enhance employee development.
What We Offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
· Flexible hybrid working
· An excellent contributory pension scheme
· 38 days annual leave
· Membership to CASE .org
· Training and Development opportunities
· A comprehensive range of childcare services
· Family leave schemes
· Cycle loan scheme
· Membership to a variety of social and sports clubs
· Discounted bus travel and Season Ticket travel loans
Application process:
· Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal for vacancy 176202, known at Oxford as ‘DARS Senior User Engagement Officer’.
· Applications must include both a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 14 November 2024 can be considered.
Interviews are currently scheduled to take on 25 November 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
The University of Oxford is a stimulating work environment, which enjoys an international reputation as a world-class centre of excellence. Our research plays a key role in tackling many global challenges, from reducing our carbon emissions to developing vaccines during a pandemic.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
The client requests no contact from agencies or media sales.
About us
Collaborate CIC is at the forefront of pioneering collaborative approaches to social change and public services. As an innovative social consultancy and think tank, we are building the thinking, culture, and practice of collaboration to help us meet the challenges of today, together. We work towards a vision of a collaborative society — one that is equitable, caring, and sustainable.
About the role
At the heart of our organisation is a deep well of expertise, creativity, and rigorous thinking. However, we recognise that while we are brilliant thinkers and do great work, we need someone to help us better communicate the value and impact of what we do to wider audiences.
We’re looking for an experienced Communications and Marketing Manager with a strong background in strategic communications, ideally with sector knowledge, who can spread the word about our incredible work to support people and places, and grow the movement for a more collaborative, equitable society where we all are supported to flourish.
This role will manage our external communications and marketing content. It will be supported by and report to a Director, while collaborating closely with both the operations and practice team. This role will be ‘top to bottom’, considering and developing our communications strategy, and putting strategy into action by creating marketing materials, optimising our website content, and driving engagement on social media to effectively share our content externally.
About your experience and skills
You will be a versatile and persuasive communicator, particularly in writing, who can adapt their approach to suit people from different sectors and with levels of seniority.
You will be a creative and practical thinker, capable of developing and delivering annual plans for our communications as well as adapting quickly to new opportunities .
You’ll thrive in a collaborative team environment, working closely with project team members to develop content, and help them increase their communications and marketing skills.
Strong organisational abilities are key, as you'll juggle multiple tasks across different timelines. You should also be comfortable with a variety of digital tools and quick to adapt to new platforms.
Finally, you’re passionate about improving public outcomes, curious about social change, and likely have experience—whether personal, professional, or voluntary—of working toward that goal.
For more information on job responsibilities and experience requirements see attached for the full job description.
About the package and benefits
- Salary range: £35,000 - £42,000 (pro-rata)
- Location: We’re a national organisation with an office in London. All of our team work in a hybrid way, which varies depending on role and location. This role requires at least 1 day per week/fortnight in the office during the induction period. Beyond that, you are required to come to London at least once every 6 weeks.
- Working hours: preference is 22.5 hours per week, open to exploring flexible working requests that match organisational needs with personal needs/preferences
- Additional holiday over the winter holidays, on top of 25 days' (pro rata) holiday and bank holidays
- Pension contribution equal to 3% of your pro-rata salary
- Options for multi-purpose loans, bike-to-work scheme, eye tests, enhanced parental leave pay and we're open to exploring more...
- Being part of an inclusive, team-led, learning environment
Next steps and how to apply
- To apply, please follow the how to apply button below before 5pm on Monday 11th November.
- You’ll answer questions that are related to your interest in this role and your experiences and skills that would help you to do it. After the job closes, your answers will be anonymised, randomised and then reviewed by a panel of reviewers to ensure that every application is treated fairly and without bias.
- First interviews 25-28th November: you will meet 2 members of the team to discuss your experience and skills and to complete a short task.
- Second interviews 2-4th December: the opportunity to meet 2 more members of our team and to talk about you and the role with us further.
We hope to make an offer by mid December! If availability allows, we would love the person to start in post in January, or as soon as they have completed any required notice period.
Also, we love giving and receiving feedback, so at the end of the application process you'll receive insights into how well you performed and be invited to give anonymous feedback to us, or feel free to reach out to us to give more personalised input.
We are an equal opportunities employer
Collaborate supports flexible working and enables the potential for growth within this role and the organisation.
We seek to be a genuinely collaborative organisation, sharing ideas across the team through weekly team meetings and regular learning sessions. We collectively consider our broader strategy, examine and share learning across our projects, and explore how we might develop our work and our thinking.
As a Living Wage employer, we believe in paying our team fairly and are committed to promoting equity of opportunity for all.
Being equitable, inclusive and fair is not easy or simple and we are challenging ourselves, talking, working and learning about how we can continue to do this better. We aim to create an inclusive working environment in which all individuals are able to make the best use of their skills and are enabled to thrive.
The client requests no contact from agencies or media sales.
About the role
A fantastic opportunity has arisen to join our bank of casual workers as a Welfare Officer, providing cover as required for the SSAFA RAF Service across the UK.
Our Bank Welfare Officers will provide direct and impactful welfare support to RAF personnel and their immediate family on an ad hoc basis when a full-time member of the team is unavailable to do so.
As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you may be asked to use digital technologies to complement and enhance processes and service user experience.
You will work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the Team
2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the Personal Support & Social Work Service on our website.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive, have access to your own car and be flexible to spend nights away from home occasionally within the UK at short notice.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
Download a copy of the job description and apply via the Apply button.
If you have any queries or would like to speak to someone about this role, please Cathie Johnson for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on Sunday 03 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Thursday 14 November 2024
We are looking for someone to join us as our HR Officer and who wants a flexible HR role. Although this role reports to the HR Manager, the HR Manager’s role is significantly part-time and whilst they will provide support and direction, day-to-day activities will be carried out by the HR Officer. This role gives the successful candidate the opportunity to shape their own role.
On a day to day basis, you will be the first point of contact for managers across the organisation when they need support and assistance with a range of employment issues across the employment lifecycle. These include but aren’t limited to co-coordinating HR activities, for example EDI, recruitment, disciplinary hearings, and grievances (under the direction of the HR manager).
More specifically, key tasks will include:
Recruitment: all the way through the process from identification of the vacancy to on-boarding and probation and everything in-between!
Management of HR Information System, including inputting data into it and production of regular data packs
Preparing and amending where necessary HR documents, including staff handbook, policies and other HR documents
Working with the Finance Department by providing the relevant employee information including new starters and leavers
Working with our Happiness Officer ensuring the annual staff survey is completed and analysed in a timely manner and other wellbeing activities.
You also need to be flexible as there are likely to be other HR duties you will get involved in.
The client requests no contact from agencies or media sales.
Corporate Fundraising Officer
Location: SIA House, Milton Keynes with hybrid working
Salary: £29,216 per annum
Contract: Permanent, Full Time
Hours: 35 Hours per week Monday – Friday. We off hybrid working with the expectation of three days per week in the office
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
In this role you will work as part of the partnerships team, as well as the wider business development team, to support the delivery of SIA’s corporate fundraising, business membership and trusted partnerships. Working with the partnerships manager, you will deliver corporate fundraising activities to build SIA’s corporate relationships so that they are actively, emotionally and financially invested in our work.
We are looking for an individual who is organised, motivated, and results-oriented, with a passion for developing relationships with corporate supporters. As a key point of contact for the team, you will be a vital link between the partnerships team and internal and external colleagues. You will provide comprehensive administrative support to ensure smooth operations and efficient management of corporate relationships. You will also contribute towards planning corporate events, conducting research and producing corporate marketing materials.
Key responsibilities will include:
- Serving as the first point of contact for corporate enquiries and internal stakeholder, facilitating effective communication and relationship management
- Acting as the primary contact for enquires from business members, with support from the partnerships coordinator.
- Overseeing renewals of SIA’s business membership scheme.
- Maintaining accurate and up-to-date records for all corporate supporters using SIA’s CRM system.
- Producing, scheduling and sending regular communications to corporate supporters, including quarterly newsletters and charity wide updates.
- Recording, acknowledging and tracking income from corporate partnerships,
- Managing paperwork for partnerships, business members, and other corporate supporters.
Closing date: 11th November 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.
No agencies please.
This post will deliver policy outputs across the Young Lives programme, with a strong focus on laying the foundations for a new Young Lives ResearchHub on Climate Change and Environmental Shocks. The delivery of high-quality impactful policy outputs is central to the success of Young Lives as an innovative international longitudinal study, including supporting new fundraising opportunities.
The post holder will report directly to the Young Lives Deputy Director, and will work closely with the Young Lives Director, Senior Researchers and Head of Communications based in Oxford. S/he will also collaborate closely with researchers and policy leads in each of the four Young Lives study countries.
At ODID we embrace and cherish our differences, and endeavour to be considerate and welcoming of all. You are most welcome at ODID, without the need to hide any part of who you are. We acknowledge societal inequalities and how these affect us, and those around us, personally and professionally. We hold an Athena Swan bronze award in recognition of our efforts to introduce organisational and cultural changes which promote equality, cherish diversity and create a better working environment for all. We are also taking active steps to promote race equality and reduce the risk of bias and discrimination. We work together to enrich, fortify and grow our community and dedicate our combined efforts to teaching and research to increase our impact and influence in development debates at the national and global level. We encourage all eligible candidates to apply for our vacancies and join us in pursuing our goals.
Responsibilities
- Contribute to laying the foundations for a new Young Lives (YL) Research Hub on Climate Change and Environmental Shocks.
- Support the Deputy Director to deliver the YL Policy Influencing Strategy and key research-to-policy outputs across the YL programme, including key messages, policy briefs, impact case studies, blogs and other policy focused materials relating to YL research themes. Key themes include education and skills, employment, health & wellbeing and family lives, with a specific focus on the crosscutting impacts of climate change and environmental shocks, poverty and inequalities.
- Track and analyse international and national policy debates, with a specific focus on the impact of poverty, inequalities and climate change on young people in low- and middle-income (LMICs) countries, including the disproportionate effects on girls and women.
- Proactively engage and build relationships with key international policy stakeholders working on the impacts of poverty, inequalities and climate change in LMICs, including policy influencers and practitioners (e.g. governments, donors and civil society), research-to-policy networks and researchers.
- Work closely with the Deputy Director and YL Country Directors to identify opportunities to influence policy debates both internationally and in the four study countries and provide technical support in developing research-to-policy engagement plans.
- Work closely with the YL Head of Communications to ensure research findings and related policy implications are effectively disseminated for maximum impact, including through website and social media, webinars, conferences, policy events and meetings to encourage the maximum uptake and impact of Young Lives evidence. Represent Young Lives at external events and meetings where necessary.
- Provide support to the Young Lives Director and Deputy Director in the development of fundraising proposals and submission of grant applications to generate future Young Lives research income.
Selection Criteria
Essential selection criteria
- Education to Degree level in a relevant subject (e.g. social or public policy, development studies, sociology, anthropology, or economics).
- Substantial experience in a policy analysis/advocacy role within the international development arena, including experience of developing and implementing policy influencing and engagement strategies.
- Proven track record of contributing to high-quality policy-related publications, including policy briefs and blogs. Significant experience of using research evidence to engage with policy and practice.
- Broad knowledge of relevant international policy and practice debates including the cross-cutting impacts of climate change, poverty and inequalities on young people in LMICs.
- Excellent analytical skills, able to synthesise and distil key messages from a wide range of technical academic research and policy reports.
- Excellent written and oral communication skills. Ability to write quickly for publication, tailor communications to different audiences for maximum user access and impact, and experience of presenting at external events and high-profile meetings.
- Strong interpersonal and relationship-building skills. Ability to work collaboratively within a large team as well as independently, to prioritise tasks, to manage multiple demands and to work to deadlines.
Desirable selection criteria
- Experience of writing fundraising proposals.
- Experience of working in a multidisciplinary, multi-national research team and contributing ideas for new research projects.
- Willingness to undertake overseas travel.
The client requests no contact from agencies or media sales.
Warwickshire and Solihull Community and Voluntary Action
is recruiting a
Business Development Advisor
£30,900 per annum (£29,229.73 pro rata)
35 hours per week
Permanent subject to funding
Hybrid working and flexible working hours
Do you want the voluntary community social enterprise and faith sector in Solihull to be strong and effective?
We are seeking a community-minded individual to support voluntary and community organisations based in Solihull. The successful candidate will work one to one with organisations to help ensure their sustainability through business and organisational development advice and support. You will have the ability to assess their needs and develop action plans with them, to help improve their effectiveness. You will also organise events and provide opportunities for peer learning.
The successful candidate will have experience of supporting voluntary and community organisations and an understanding of their developmental needs.
To apply for this role, you are required to hold a driving licence and have use of a car for work purposes.
This role has a significant element of outreach work.
If you think you fit the brief for this exciting role,
download the application pack from our website - No CVs
CAVA is an equal opportunities employer -
‘Putting Equality, Diversity and Inclusion into Practice’
WCAVA is a Registered Charity no. 1123402 and a Company Limited by Guarantee no. 06531268
Closing date: Monday 18th November 2024, 12.00pm midday
Interview date Thursday 28th November
Income Generation and Development Officer
We are looking for an experienced individual who will:
- Contribute to the development of an overarching fundraising plan
- Review and develop current fundraising channels and plan, support and deliver imaginative fundraising activities
- Prepare relevant communication materials to support their role.
- Coordinate and write applications to grant makers to maximise the grant potential of the Archdiocese.
- Develop and manage reporting processes and updates.
- Comply with relevant legislation and regulation.
- Develop working relationships with other diocese, maximise project opportunities and share best practice.
The ideal candidate will have experience of developing and delivering successful fundraising plans; bid writing; knowledge of appeals; legacies and Gift Aid; and working with various audiences including internal and external stakeholders.
Contract and Salary
This role is permanent and full-time with a salary of circa £40,000.00.
Location
Base office will be Saint Margaret Clitherow Centre. Croxteth Drive, Liverpool, L17 1AA.
Working Hours
Contracted hours are 35 per week.
Annual leave
33 days which includes eight bank/public holidays plus 5 gifted days during Christmas and Easter closedown. There is the option to purchase additional annual leave.
Pension
Employees will be enrolled into the People’s Pension Scheme with a contribution rate of 3% and 5% contributed by the employer. The Archdiocese will match employee contributions up to 6% of their pensionable salary.
Other benefits
There are a range of other benefits including a pension salary sacrifice scheme, subsidised Lifestyles gym membership, life assurance scheme, enhanced parental leave pay and 24/7 Employee Assistance Programme
How to Apply
Apply online via our website
Please note that the information you provide in your application will be used only for the purpose of recruitment and selection and will be held in accordance with the Data Protection Act 2018.
Closing date: Midday 15th November 2024
Interviews: 29th November 2024
Work with us as we support local church communities and the spreading of the Gospel across the Archdiocese of Liverpool.
The client requests no contact from agencies or media sales.
About The Road Safety Trust
The Road Safety Trust is a grant-funding charity committed to making UK roads safer, achieving impact through the funding of practical measures, research, dissemination, and education. Since its formation in 2014, they have awarded a total of £10 million to eighty-five projects and are now the largest independent grant funder of road safety initiatives in the UK.
About UKROEd
UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service. UKROEd is a trading subsidiary of the Road Safety Trust (RST) with surplus funds from the scheme given to the charity to distribute in grants.
UKROEd values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce. As such, all suitable applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, race, religion, sex or sexual orientation.
Overview of the role
The Data, Security, & Information Management team are responsible for defining and executing the RST and UKROEd Digital Strategies, developing and implementing systems that ensure all data is collected, processed, and stored securely and efficiently, and in accordance with our responsibilities under UK GDPR and data protection legislation.
As Information Governance Officer, you will have responsibility for a range of assurance activities in relation to the information governance frameworks of both companies (approx. 20% RST, 80% UKROEd), including how we meet the requirements of the General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
You will be a first line point of contact for individual information rights requests (such as subject access requests), freedom of information requests, and other information governance and data protection-related matters.
You will understand the importance of privacy by design and information governance best practice to ensure compliance with statutory and regulatory obligations. You will work with colleagues to conduct Data Protection Impact Assessments on new, and amended, systems and processes.
You will take a leading role in supporting the application and maintenance of effective document and record management arrangements.
You will provide guidance and training on best practice and legislative compliance changes.
Principal Duties
- Be the first point of contact in the DSIM Business Area for expert advice on individual information rights requests (such as subject access requests) and freedom of information (FOI) requests, effectively escalating to the Head of DSIM when required.
- Help the Head of DSIM and the Data Protection Officer (DPO) to ensure we meet our statutory obligations and procedural requirements, produce clear responses in plain-English, and continuously improve our processes in this area.
- Support and assist people to clarify and refine their requests for information.
- Work with colleagues across the organisation to secure the necessary information and ensure comprehensive understanding of the scope and scale of any request.
- Maintain and monitor information governance logs, identifying and reporting on trends in information rights and freedom of information requests and circulating key data to the team and the wider organisation as necessary. Note: whilst the administration of information rights requests forms a critical part of the role, this is less than 15% of day-to-day activity.
- Provide data protection and information governance training, working with the Head of DSIM and DPO in developing training and delivery.
- Support the reporting and analysis of data incidents.
- Working with the UKROEd Data Analyst & Head of DSIM, help investigate by collating information to support the organisation to learn and improve practice and governance, analysing statistics and providing advice accordingly on how to reduce risk. Escalate issues as necessary.
- Help with preparing submissions in relation to any matters referred to the Information Commissioner’s Office.
- Challenge practices, processes, and procedures as required, using negotiation and specialist knowledge to achieve continual improvement and compliance.
- Working with the Head of DSIM maintain, and keep up to date, the Records of Processing Activities (RoPA, on One Trust) and Applications Portfolio.
- Work with colleagues to conduct Data Protection Impact Assessments (DPIA) as part of the Digital Board Gateway authorisation processes.
- Assist the team and organisation with internal & external reviews and audits – reviewing information governance documentation of key stakeholders as part of the Annual Provider Review (APR) process.
- With the Head of DSIM, advise colleagues, including up to senior management level, on information governance and records management issues.
- Keep up to date with developments in information governance and data protection legislation, case law and guidance.
INFORMATION GOVERNANCE OFFICER
PERSON SPECIFICATION
Qualifications
Essential
- You will either have a recognised data protection qualification or have significant experience in this area and be willing to work towards qualification.
Experience
Essential
- Experience of working in a data protection and/or information governance role, including responding to complaints and delivering excellent service.
- Experience of involvement in organisational data governance projects for example the introduction of document/ records management disciplines.
- Experience managing and maintaining a ROPA. Experience of using the One Trust system an advantage, but training will be provided.
Job Related Knowledge
Essential
- Excellent knowledge and understanding of the General Data Protection Regulation & data protection and information governance best practice.
- ·Ability to identify, understand and clearly explain principles of data protection and information governance legislation.
Skills and Aptitudes
Essential
- Excellent communication skills including written and verbal skills - able to communicate clearly and effectively with others and influence positive change.
- Excellent IT skills with the ability to adapt quickly to new technology and better ways of working
- Excellent organisation and time management skills with the ability to work under pressure and meet tight deadlines when required.
- Ability to work positively and consistently across the organisation to support colleagues and maintain high standards whilst managing multiple tasks, maintaining a high degree of accuracy and attention to detail.
- A strong team player, able to develop effective relationships across the organisation with a track record of respectful, open, and honest behaviour including a demonstrable commitment to inclusion and diversity.
- The ability to use your own initiative to foster improvements across the organisation, and to deliver work to an excellent standard.
We are recruiting a Project Officer to join our Employment and Skills team, working across the Wigan Borough.
If you have a keen interest in the health and wellbeing of others this is a perfect role for you. Working in line with the five ways to wellbeing which are: Connect, Get Active, Take Notice, Learn and Give, this rewarding programme is structured to improve the lives of local people aged 19+ and give them the skills and resilience to thrive in their personal lives once the programme has completed.
Previous experience in working in this area is desirable but we welcome applicants from all sectors as transferrable skills are highly important to bring new ideas to enhance this programme.
We are looking for someone who will work with local services who can provide awareness sessions to participants and plan and deliver engaging sessions that support the 5 ways to wellbeing. You will be required to manage and develop relationships with our existing referral partners and seek new opportunities marketing the programme.
The role will involve recruiting participants from across the borough to join the programme and signposting for relevant support that is required for attendees. During the programme you will work with adults to develop an individual learning plan to plan for next steps and assist to break down barriers to progressions e.g., tackling loneliness, providing employment advice and building confidence and resilience.
You will be part of the Employment and Skills department who deliver team programmes and one to one mentoring. The established team regular meet to share best practice and discuss standardisation of delivery as this programme is a non accredited adult learning course funded by the Workers Education Association via GMCA.
If you think you've got what it takes, then we'd like to hear from you.
How To Apply
For the full job description and person specification and details on how to apply, please visit our website.
Groundwork takes practical action to create a fair and green future in which people, places, and nature thrive.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join the Park Management Team and support the general running and maintenance of the Trust's estate and be responsible for delivering all tree related works - whether for safety reasons, as part of our Woodland Management Plan, or in response to arboricultural diseases. The role will also play a key part in helping the Trust plan for the future by enhancing Nene Park for people and for wildlife, as well as reducing its carbon footprint.
This is very much a practical role, with the post holder directly involved in all aspects of forestry operations on the ground, as well as planning for and dealing with contractors on site.
The role will encompass a variety of tasks including but not limited to the following:
- Leading and coordinating arboricultural operations, tree surveys and tree related safety inspections.
- Carrying out and supervising tree works internally as well as those conducted by the Trust's specialist external tree contractors.
- Ranger duties to ensure the Park is well-managed and maintained, conserving its important heritage and ensuring it provides a welcoming environment for Park visitors
In addition, the ideal candidate will naturally demonstrate the following characteristics:
- Self-motivated and willing to take the lead in their area of specialism, whilst being able to work effectively as part of a team
- Ability to manage own time and workload effectively
- Ability to communicate effectively and confidently with diverse groups of people
- Ability to work safely in a high risk environment
This is a full-time position, working 37.5 hours a week, with some weekend and evening work. The role is based at our head offices in Ferry Meadows – Ham Farm House, Ham Lane, Peterborough, PE2 5UU and involves working anywhere across the Trust’s estate.
The salary range for this role is £35,353 - £37,121 per annum subject to experience. All of our salaries are externally benchmarked.
The client requests no contact from agencies or media sales.
Are you passionate about making a meaningful impact in the lives of refugees and asylum seekers? Do you have a proven track record in fundraising and an understanding of the Catholic community? Harris Hill are delighted to be working with refuge charity to recruit an ambitious and creative Senior Fundraising Officer to help grow and diversify the income that supports the charity vital services.
What You’ll Do: As a Senior Fundraising Officer, you’ll play a key role in shaping and delivering The charity’s fundraising strategy, with a focus on community fundraising and challenge events. You’ll lead exciting initiatives like the London Marathon fundraising, collaborate with parishes and schools, and identify new opportunities to grow the charity’s income. Your work will help sustain the vital frontline services that the charity provides to refugees.
Key Responsibilities:
- Contribute to the charity’s long-term fundraising strategy.
- Lead community fundraising events, such as the London Marathon.
- Develop and maintain relationships with religious orders and Catholic communities.
- Champion refugee voices in fundraising communications.
- Ensure compliance with GDPR and fundraising regulations.
What We’re Looking For:
- Professional fundraising experience.
- Strong understanding of the Catholic community and its structures.
- Excellent interpersonal and supporter care skills.
- Sympathy for the mission of the charity and an understanding of the challenges faced by refugees.
This is more than a job—it’s a chance to be part of a compassionate community that values dignity, hope, and justice.
We particularly encourage applications from individuals with lived experience of the UK asylum or immigration system.
Salary: £38,000 - £42,000 per annum
Contract type: Permanent, full time, 37.5 hrs
Location: London, hybrid working
Deadline: On rolling basis
Recruitment process: CV and Supporting statement
We are about to embark on delivering an ambitious new strategy to drive the conversation around mental health and ensure young people are at the heart of that discussion. To realise our vision we need someone to ensure our newly established celebrity function continues to reach new and hardly reached audiences with our message.
Change is possible. Our tenacious and talented External Affairs Team has secured broad coverage across the media with major campaigns and policy breakthroughs and secured and significant new funding for services in recent years. More broadly, YoungMinds has built a huge social media presence and has lined up an exciting number of partnerships with huge potential for growth.
You will be tasked with delivering an exciting ambassadors programme, building on our existing presence, by deepening the partnerships we have and seizing new opportunities to deliver our message. You will work with our partners to create exciting content which can be used by our media, social, fundraising and other existing channels to ensure the voices of young people are heard.
To be successful in this role you will need the following:
- experience of identifying and working directly with relevant celebrities, talent and their representatives, building mutually beneficial relationships, pitching ideas to agents and securing support
- experience of working with high-level external stakeholders
- briefing and preparing people for media events and set pieces such as service visits and interviews
- able to work across a number of different departments or teams, ensuring they are aligned and working towards the same goals
- understanding of YoungMinds’ Vision, Mission and Values and the organisation’s commitment to its anti-racism, justice, equity, diversity and inclusion (AJEDI) work
- an ability to travel to meetings within the UK as well as the ability and willingness to work flexibly and remotely for events and other meetings. This includes occasional evenings and weekend working for which notice and Time off in Lieu (TOIL) will be provided.
This post is offered as a 12 month fixed term contract.
YoungMinds are at a very exciting point in its growth and development. You will join a committed, lively team working together for positive change in children and young people’s mental health and wellbeing.
We welcome applications from Black and minoritised, LGBTQ+ groups and those with disabilities, as they are currently under-represented. For more information about the role, download our job pack.
To make sure all young people get the mental health support they need, when they need it, no matter what
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing Officer
c. £30,000 – 35,000 per annum + yearly bonus
Full Time, London based 3 days per week in office
The Talent Set is delighted to be working in partnership with an excellent membership association as they recruit an experienced and proactive Marketing Officer. The Marketing Officer will be a vital member of the Marketing Team. This role involves managing campaigns, communications, and the platforms used to deliver them, with a focus on promoting professional development products and services.
Key Responsibilities:
- Plan, develop, and deliver multi-channel marketing campaigns to promote professional development products and services, including training courses, events, qualifications, apprenticeships, and webinars, to both members and non-members.
- Create and disseminate engaging marketing content across various platforms, ensuring alignment with campaign goals and organisational objectives.
- Manage and optimise promotional channels such as the website (SEO and user journey), email marketing, organic and paid social media (LinkedIn, Facebook), paid search (Google Ads), partnerships, and print/online advertising.
- Collaborate closely with operational teams to ensure marketing efforts are integrated with their goals, driving awareness and participation in the offerings.
- Track and report on performance KPIs, providing insights and identifying opportunities to improve campaign effectiveness and overall marketing performance.
- Provide ad hoc support to the Engagement department, assist with the organisation and promotion of their events, and offer administrative assistance as required.
Person Specification:
- Passionate and eager to expand marketing expertise, with a proactive approach to learning and developing a diverse set of marketing skills, including digital and traditional methods.
- Exceptional verbal and written communication abilities, with a strong grasp of tailoring messaging to different audiences and utilising design and imagery effectively to enhance marketing content.
- Detail-oriented and consistent, ensuring all marketing materials and communications are of high quality, accurately presented, and aligned with brand standards.
- Proficient in digital tools and platforms, including email marketing systems, website content management systems (CMS), customer relationship management (CRM) databases, and experience with Adobe Photoshop, Premiere Pro, or similar.
- Confident in face-to-face interactions with stakeholders, demonstrating professionalism and composure at conferences, exhibitions, and other events while representing the organisation effectively.
The deadline for applications is Monday 11th November 2024.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
About us
Mind in Tower Hamlets, Newham & Redbridge (Mind THNR) is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported. We provide an extensive range of support services- including for those in crisis, through our work in Tower Hamlets, Newham and Redbridge.
The Role
We have an exciting opportunity to join us in the brand new role of Governance and Executive Officer.
You will provide proactive and efficient secretariat and administrative support to the Executive and Non-Executive Teams, working closely with the Leadership Team to support the fulfilment of their day-to-day tasks and strategic objectives.
The role includes supporting and organising meetings and reports, and minuting of executive meetings. In addition to general PA and administrative duties, you will provide a cohesive secretariat function to support the smooth and efficient operation of the Mind THNR Board and its sub-committees.
You will work closely with the Leadership Team to set agendas, monitor action logs, and provide a high level of support to the Board. You will share collective responsibility for supporting the delivery of business objectives, through active engagement and collaboration with colleagues at all levels in the organisation
This role is flexible in terms of days and hours, although you need to attend Board meetings in person, once a quarter in the evening and committee meetings, which are also in the evening, but on line, so three evening meetings a quarter. We are based in a beautiful office in Tower Hamlets, with lots of outside space and a café, so ideally you would be present in the office two or three days a week ( if full time).
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. The majority of our staff and trustees have live experienced of mental health.
How to apply
You will need to:
- Submit a comprehensive CV and supporting statement
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
Closing Date: Sunday 3 November
Interview date: 7 November (likely to be in person)
You will also be required to provide proof of your eligibility to work in the UK.
The client requests no contact from agencies or media sales.