Permanent Supporter Services Officer Jobs
Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the Team
2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the Personal Support & Social Work Service on our website.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Sunday 10 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.
We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.
Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds.
We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough.
Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.
This is an exciting opportunity to join an ambitious team delivering vital services across Haringey, supporting the wellbeing and mental health of our diverse community. There has never been a better time to join Mind in Haringey with lots of new and exciting services and projects to deliver!
The purpose of this role is to develop, co-ordinate and deliver administrative procedures and systems to support the services and work of Mind in Haringey. The Admin Officer is a key member of the central services team, ensuring the smooth operation of all services that take place in the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting for a Team Services Manager at A Rocha UK, a key role that will be instrumental in driving our mission to mobilise Christians for conservation. The right candidate will have the opportunity to streamline operations, enhance administrative processes, and support a dynamic team dedicated to environmental impact.
The client requests no contact from agencies or media sales.
Off The Record (OTR) is an independent charity based in the Havant Borough. We have been supporting young people and their families in South East Hampshire since 1977.
Young people are at the heart of what we do, and we aim to support the emotional health and wellbeing of our community's young people through one-to-one counselling, information and support, and group support for 11-25 year olds and their families.
We are looking for a motivated, capable, and adaptable Family Services Team Manager.
OTR embraces equity, diversity, and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Please advise us of any requirements to support your application to us.
PLEASE NOTE - A cover letter is important to help us understand more about you and your interest in the role, beyond your CV. Please also be sure to send a cover note telling us why you want to work here, how you feel you meet the essential criteria from the section below, and your availability for hours.
- Are you passionate about making a difference to the emotional health and wellbeing of the young people in our community?
- Do have the drive and ambition to support service growth and development?
- Do you have bags of enthusiasm and enjoy working in a small close-knit team?
Then we would love to hear from you! In return we can offer:
- A supportive team and a positive and caring work environment where everyone’s ideas for improvement are welcomed and valued
- In house training and opportunities including in the areas of emotional health and wellbeing.
- Social events to get to know your colleagues and have some fun!
- NEST pension scheme, free on-site parking, company sick pay.
This is a fantastic opportunity for you to play an integral role in improving the lives of young people in South East Hampshire, by overseeing our new portfolio of young people’s and family support services.
Salary: £16 to £17.91 per hour (based on experience – FTE @ 37 hours = £30,784 to £34,450)
Hours: Full time preferred but would consider applicants interested in working between 30 - 37 hours per week over 4 days
Reporting to: CEO
Responsible for: Family and Young People’s Services
Key Tasks and Responsibilities
Leadership and Management
Provide inspirational and approachable leadership and management support to all staff, volunteers and sessional workers within the team including:
- Providing 1-2-1’s, coaching, observations and safeguarding / management supervision.
- Leading staff and volunteer team meetings.
- Overseeing absence management and welfare.
- Leading on team recruitment.
- Supporting and attending team social and wellbeing activities.
Services Development and Delivery
- Ensuring our group work and Young Carers services are coordinated, delivered, monitored and evaluated against internal targets and service level agreements / contracts.
- Being part of the designated safe guarding officer team.
- Developing and communicating quarterly plans in advance for all services.
- Developing new and existing programmes and activities in line with demand and funding opportunities.
- Building and maintaining working relationships with other providers and organisations, including representing OTR at networks and forums within the local statutory and voluntary sector.
- Overseeing quality of service delivery, including identifying and implementing opportunities for improvement.
- Covering service delivery for OTR programmes and activities as needed.
Compliance, Reporting, Policy and Procedure
- Overseeing induction and training of staff and volunteers within the team, including ongoing training needs analysis.
- Handling and recording feedback and complaints in accordance with OTR policy.
- Producing internal and external funder and board reports
- Monitoring the accuracy and timeliness of data entry and outcomes evaluations of all services in the team.
- Overseeing the handling and monitoring of safeguarding concerns and protocols.
- Overseeing of health and safety procedures and team compliance against all OTR policies.
- A Designated Safeguarding Officer as part of a DSO team reporting to the DSL.
Other
- Key holder and building open / closure responsibilities, including cash handling.
- First Aider and Fire Warden.
- Participate in all requested training and management supervision.
- Any other reasonable tasks as set by your line manager.
Person Specification
Essential Criteria
- Successful track record of leading and managing teams in a children and young people and/or family services delivery setting.
- Recent experience delivering programmes and activities within children and young people and/or family services.
- Experience managing safeguarding’s
- Awareness of contemporary issues affecting children, young people, and families.
- Training qualification and/or equivalent experience delivering training and services for young people / family services.
- Experience managing a team in line with statutory and compliance obligations including Safeguarding, Health and Safety, Date Protection and GDPR, Confidentiality, and Equality, Diversity, and Inclusion.
- Monitoring, evaluating, and producing service reports to a high standard for internal and external audiences.
- Managing feedback and complaints at a senior level including responding to and resolving matters raised by both external stakeholders and service users in a professional manner and in keeping with policy and procedure.
- Confident and capable user of Microsoft Office suite (Microsoft 365).
- Able to use Excel, including to create reports.
- Willing and able to travel within South East Hampshire.
- Available for evening working by arrangement and occasional weekend work.
Desirable
- Level 3 certificate, diploma, or equivalent in a related area – for example Health and Social Care, Youth Work.
- Experience developing training programmes for the children and young people / family services workforce.
- Knowledge of the local voluntary / statutory sector.
- Knowledge of relevant legislation and regulation including the Children’s Act and associated statutory guidance.
- Experience in the voluntary sector as a worker, volunteer, or service user.
- Experience using social media in a business setting.
- Experience using in-house databases and data entry.
Attributes
- Confident and capable written and verbal communicator – able to communicate effectively with service users, external partners, agencies and professionals.
- Able to work responsively and efficiently in a demanding environment where there can be regular interruptions, competing priorities, and tight timescales.
- Capable of managing, supporting, and motivating staff dealing with difficult clients.
- Enjoy team working in a close-knit team.
- Flexible and adaptable to cover the team, and changing programme and activity needs.
- Positive attitude to young people.
- Self-motivated and able to work without supervision when required.
- Committed to equality, diversity and inclusion.
- Able to maintain professional boundaries including appropriate levels of confidentiality.
As part of our commitment to safe recruitment, all staff appointments are subject to Enhanced DBS with Barred List checks and references will be taken up.
OTR embraces equal opportunities, diversity and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Supporting young people’s mental health to fulfil their potential for a brighter future
The client requests no contact from agencies or media sales.
Having launched our new organisation-wide CRM, Salesforce, we now enter a phase of embedding and optimisation. This is a hugely significant and transformative time that provides the opportunity to grow the way we engage with our supporters.
As the Senior Database Officer, your key purpose is to ensure efficient, compliant data management, and effective data processes. You will be responsible for ensuring we have a proactive data quality programme in place. You will proactively support, find improvements, and push for efficiencies to allow Salesforce users to engage with and effectively manage our supporters all completed in line with relevant data protection legislation.
You will play a key role in facilitating process improvements across the organisation, scoping, defining, and implementing data quality improvements ensuring that Salesforce becomes an organisational success and drives data informed decisions across all teams.
Main duties and responsibilities of the role:
· Line management of a Database Executive, providing guidance, support, and development opportunities.
· Act as the team’s coach, providing a sounding board to Officers and Executives in the team and sharing the benefit of your experience.
· Ensure the accurate processing of Direct Debit claims and Gift Aid claims on the agreed schedule.
· Introduce and manage an ongoing data quality programme to enhance the integrity and usefulness of the data within Salesforce and building users’ confidence in the data.
· Play a regular part in the sprint development team, completing configuration work in Salesforce as directed and taking part in all sprint development meetings.
· Manage data import processes and ensure any exceptions are triaged and the issues rectified, including escalating issues to the relevant agency, or logging a defect in Jira Software.
· Support the Database Manager on database improvement projects aimed at improving teams’ processes surrounding their use of Salesforce.
· Provide 3rd line support for the Data Team ticketing system, ensuring tickets are resolved in a timely manner.
What we are looking for:
· Line management experience
· Experience of developing data quality rules and enhancing the quality of the data held in a CRM system
· Experience of using Salesforce or similar modern CRM systems.
· Experience using a ticketing system, such as Jira Service Desk.
· Experience of process improvement and automation.
· Experience of using an ETL tool to manage loading of data to a CRM system.
· Working knowledge of SQL.
· Knowledge of relational databases, CRM systems and/or large datasets.
· Understanding of data protection legislation and its application to charities.
· Understanding of BACS Direct Debits processes
· Understanding of HMRC Gift Aid processes and compliance
· Excellent verbal and written communication skills.
· Ability to manage multiple tasks simultaneously.
· A creative, positive, and proactive approach to problem solving.
· Excellent internal stakeholder management skills.
· Proven ability to work to a high standard and with an excellent eye for detail.
· Advanced Excel skills.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £36,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th November 2024, with interviews likely to be held week commencing the 18th November 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Fundraising Development Officer will raise the profile of David Lewis across the North West of England, growing and nurturing new and existing relationships with supporters.
They will be proactive, dynamic, and creative, as well as being super organised, working autonomously, but also enjoying being part of a passionate talented team, bringing the energy and emotion of our work to life for supporters.
The Fundraising Development Officer will ensure that fundraising activity is implemented and managed to deliver targets in line with the annual budget and financial strategy.
The Fundraising Development Officer will work closely with members of the team to recruit, support and manage a network of fundraising supporters and volunteers.
The client requests no contact from agencies or media sales.
Salary - Circa £30k per annum, pro rata if part time
Full-Time / Part-time - 30 hours per week minimum (flexible)
Application Deadline - Sunday, October 27, 2024
Interview Date - Nov-04, 2024
About our Fundraising team:
See the difference you can make. Every day.
We’re small enough to be a close-knit team where you can see the difference your ideas make to the care, we give every day. Yet, big and ambitious enough for you to grow and explore new campaigns, initiatives, and techniques.
As a team we will support you to grow and learn in your role with training, development opportunities and fantastic wellness benefits.
About the role:
We have an exciting opportunity for a Legacy Officer to join our Legacies team. This is the ideal role for someone looking to gain more experience in legacy fundraising, and for someone who wants to make a difference to our communities when time matters most.
You will help deliver the legacy fundraising programme with the aim of securing and retaining legacy pledges, and ultimately growing income from this vital source of support.
A large part of the role will also be focused on the stewardship of existing pledgers, considerers and enquirers. You will be comfortable engaging with the public, handling enquiries, and keeping our supporters engaged with and updated on our work.
You will also work closely with the Legacy Lead to develop marketing campaigns, legacy materials, and to support other promotional activities and the wider Legacy team
About you:
Empathy and listening skills come naturally to you. You will be pro-active and have good attention to detail, excellent communication skills, as well as some working knowledge of databases.
You may have previous experience working in a fundraising environment, in relationship management/direct marketing or in a customer service related role.
If you are a friendly team-orientated person who shares our values, and you’re looking for a new role in a supportive and inclusive environment, we’d love to hear from you!
As well as our competitive salary package and the opportunity of joining organisation where you will be able to make a difference to our patients and their families, we offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- subsidised meals at our on-site restaurant
- access to Blue Light Card discount card
- access to our Group Pension Scheme
- educational and professional development opportunities (we have an on-site Education Team)
- free on-site parking
- tranquil Hospice grounds
- Employee Assistance Programme
- wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
Discover the difference you can be.
About us
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. We need to raise over £10million a year to provide our free palliative and end of life care services and our fundraising team are crucial to achieving this.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding, supporting the service and deputy manager.
Some of the key accountabilities are:
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Providing practical and emotional support to survivors of domestic violence and other forms of violence and abuse in accordance with Refuge’s philosophical principles. This will include conducting key work sessions on a regular basis and keeping casework records up to date.
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Welcoming new residents, explaining and arranging for them to sign occupancy agreements, ensuring that they are aware of their options for moving on to more permanent accommodation and to develop a proactive move on strategy for individual residents.
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Establishing the risks to, and the needs of survivors of, domestic violence and their children through assessing their practical and emotional support needs throughout their stay at the refuge.
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Developing individual support and risk management plans which address the risk of harm to survivors of domestic violence and other forms of violence and abuse and their children, and to ensure that such plans are in place for each resident.
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Ensuring that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the service manager, or if unavailable another manager.
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Working in partnership with other agencies and to advocate for survivors to ensure their needs are met.
For more information, please view our job pack.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to make a real difference? Join us as our new Fundraising Manager and be at the heart of Sufra’s mission to transform lives in Northwest London.
This isn’t just a job; it’s a call to action. You’ll have the freedom to shape our fundraising strategy, working hand-in-hand with our Director and Senior Leadership Team to make a tangible impact in our community.
• Salary: £36,000 - £42,000 per annum (dependent on experience, Full-Time Equivalent)
• Hours: Flexible arrangements from 20 hours per week (0.5 FTE) up to full-time considered. Hybrid working options available.
• Contract: Permanent
About Us
Sufra is an innovative charity in Northwest London that prevents hunger, fights poverty and builds community.
With the help of our volunteers and partners, we coordinate a network of food banks and community kitchens, as well as a social supermarket and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support, volunteering opportunities and our award-winning community garden.
We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty.
What You’ll Do
Strategy & Execution: Create and drive an innovative individual giving strategy that skyrockets our donor base and revenue.
Understanding Our Supporter Base: Dive into our CRM system (Beacon) to understand, profile, and engage with our supporters on a personal level.
Donor Stewardship: Cultivate and nurture relationships with individual donors, including high-net-worth individuals, ensuring they feel valued and connected to our cause.
Campaign Management: Lead dynamic direct marketing campaigns, digital appeals, and social media drives that captivate and convert.
Data, Budgeting & Reporting: Analyse fundraising performance like a pro, managing budgets and providing insightful reports.
Team Leadership: Inspire and guide a passionate team, fostering collaboration across departments to achieve our shared goals.
And More…
• Support our corporate fundraising, sponsorship, and volunteer strategies.
• Boost our PR efforts and build strong media relationships.
• Be the face of Sufra at external events and meetings.
• Work closely with the entire team, stepping in wherever needed to propel our charity forward.
Why You’ll Love Working with Us
Health and Wellbeing: Access to a 24/7 Employee Assistance Programme for confidential advice and counselling.
Learning and Development: Annual training budget, plus shadowing opportunities to grow your skills.
Annual Leave: Start with 25 days per year (pro rata) plus bank holidays, gaining an extra day for each year of service (up to 5 additional days).
Pay and Pension: Competitive salaries with regular reviews, plus eligibility for the Nest pension scheme with employer contributions.
Flexibility: Embrace hybrid and flexible working arrangements tailored to your needs.
If you’re an experienced fundraiser with a knack for storytelling and a heart for serving the community, we want to hear from you. Join us in driving positive change and making a real difference in Northwest London. Apply now and become a pivotal part of our mission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Support Officer
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Are you excited to support the Chief Executive on high profile projects and in meeting important stakeholders working together to bring change for victims?
We have an exciting new opportunity for an Executive Support Officer to support the Chief Executive in this new and exciting role, where you will play a key role in delivering the Chief Executive's day-to-day tasks as well as being a key part in new projects and research.
Position: Executive Support Officer
Location: Homebased (with regular travel to London and other locations as required)
Hours: Full-time, 37.5 hours Monday- Friday (flexible working)
Contract: Permanent
Salary: £30,000
Closing Date: 22nd November. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As Executive Support Officer, you will:
- Support the CEO in the delivery of their role by providing secretarial and administrative support.
- Proactively manage the CEO’s diary, identifying and resolving conflicts before they arise.
- Arrange and support at a range of meetings, ensuring that the CEO is adequately prepared and taking minutes as required.
- Act as a first point of contact for the office of the CEO, responding to emails, calls and correspondence appropriately and effectively
- Support the CEO and Senior Leadership Team on designated projects, conducting research and preparatory work.
This is the perfect opportunity for a candidate who has excellent organisational skills and is motivated and skilled, to support the Chief Executive of the leading victims' support organisation to deliver her role.
About You
You will need:
- Previous experience of delivering administrative support and diary management
- Good computer skills with the ability to use MS Office including Word, Excel, PowerPoint and Outlook effectively
- Strong communication skills, able to engage with a range of internal and external stakeholders
- The ability to arrange and manage meetings taking notes and providing minutes
- Robust organisational skills, able to manage time effectively and deal with conflicting priorities
- The ability to work in a fast-paced environment, able to anticipate issues and deliver solutions
- Experience of conducting research and presenting findings
In Return…
Benefits include:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment and leisure discounts
- Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Executive Assistant, PA, Personal Assistant, Executive Support Assistant, PA to the CEO, EA, EA to CEO, Administration Manager, Senior Administrator, Administrator, Senior Administrator, Secretary, Secretarial.
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the Chief Financial and Commercial Officer at Brandon Trust, you’ll be at the heart of shaping our financial strategy, guiding commercial growth, and ensuring we remain resilient and impactful in our mission to empower people with learning disabilities and autism. Reporting directly to our Chief Executive Officer, this role offers a rare opportunity to blend strategic financial leadership with a values-driven approach, ensuring that our organisation is both commercially successful and socially responsible.
Your expertise will help us manage our property portfolio, maximise our resources, and identify new opportunities to sustain our growth. As part of the Executive Leadership Team, you will play a key role in shaping our long-term success, championing innovation, and making ethical decisions that reflect Brandon’s values: Recognise, Involve, Equip, Challenge, and Support.
Why we think you’ll love this role:
- Purpose with impact: You’ll lead financial and commercial decisions that directly contribute to improving the lives of individuals with learning disabilities and autism.
- Strategic influence: Be part of the Executive Leadership Team, driving our overall vision and strategy, and developing a high-performing finance team that delivers lasting results.
- Diverse challenges: From overseeing our financial sustainability to managing assets and leading commercial growth, every day will present new opportunities to make a difference.
- Values-driven culture: At Brandon, we are committed to creating an inclusive, supportive, and ambitious workplace where everyone is recognised and equipped to succeed.
- Opportunity for growth: This role offers the chance to innovate, build relationships, and take Brandon Trust’s financial strategy to new heights in a dynamic and rapidly evolving sector.
Key deliverables:
- Strategic financial and commercial leadership: Lead our financial planning, forecasting, and reporting processes, ensuring alignment with our mission and charitable goals.
- Asset and property management: Maximise the value of Brandon’s assets and lead on capital investment opportunities to enhance our services.
- Commercial growth: Collaborate with senior leaders to identify new revenue streams and drive sustainable growth, supporting Brandon’s long-term vision.
- Risk management and compliance: Implement robust financial controls and ensure we meet all regulatory requirements, safeguarding Brandon’s future.
- Team leadership: Build and inspire a high-performing finance team, fostering continuous improvement and supporting their professional development.
What you’ll bring:
- Strategic expertise: You have a proven track record of senior financial leadership, ideally in a values-driven organisation. You’ll have the ability to deliver forward-thinking financial strategies that support long-term sustainability and growth.
- Commercial acumen: Your experience in developing commercial strategies will enable you to drive growth, explore new revenue opportunities, and manage property and assets effectively.
- Collaborative leadership: You’re a natural leader who role-models collaboration, inclusivity, and ethical decision-making, building a culture where everyone feels supported and valued.
- Commitment to values: Aligned with Brandon’s values, you’ll bring a focus on social justice, fairness, and building a workplace where everyone can thrive.
- Resilience and optimism: You’ll approach challenges with positivity and pragmatism, leading teams through change and fostering a solutions-focused mindset.
· Level 7 (advanced) financial qualification is desirable.
· Advanced academic and professional qualification, and membership (e.g., ACA, ACCA, CIMA) or equivalent is essential career track record that demonstrates comprehensive competency in financial and executive leadership.
About us:
At Brandon Trust, we believe in the power of support and compassion. We're a pioneering charity supporting individuals with learning disabilities and autism. Our mission is to enable these individuals to live life to the fullest, with independence, and confidence. As part of our team, you'll be making a direct impact on the lives of the people we support, ensuring they have the resources they need to thrive.
We believe in creating a future where everyone has the chance to achieve their goals, and we’re looking for a financial leader who shares that vision. If you’re ready to make a meaningful impact and drive our financial strategy forward, we’d love to hear from you.
Join us in making a difference—apply today to be part of a team that values purpose, innovation, and collaboration
We will be closing applications on 29th November at the latest. However, due to anticipated interest, we may close the process earlier, so we encourage you to apply as soon as possible. We will be in touch with you to let you know the outcome of your application shortly after this.
Diversity is key to our success, and we work hard to ensure inclusivity. Let us know if you need any adjustments to the application or selection process, and we’ll be happy to help.
The client requests no contact from agencies or media sales.
Would you like to work in a forward looking, faith based charity? One where you can bring your current skill and experience and develop and earn points through our global training programme to become a Certified Fundraising Executive?
From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children’s lives have been transformed by the essential services we provide.
Within China’s ever-changing social landscape, ICC’s nurturing care is modeling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists , special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity.
This Job Is For You If…….
You have fundraising experience in a charity environment and you’re ready to take the next step up in your career.
You already know how to retain donors and increase income
You love to project manage integrated fundraising campaigns and achieve your goals
You want to treat donors as VIP’s so they stay committed and engaged and you use a customer relationship management systems (CRM) to achieve that.
You can write engaging fundraising copy, or you’re willing to learn
You thrive developing innovative fundraising ideas and campaigns
You can embrace our culture, vision and mission wholeheartedly.
You have ideas and energy to initiate new processes, you’re excited about getting things done better
You are a team player, willing to collaborate and serve to get the job done.
You are a Christian who wants to put your faith into action at work
Our preference is for a full-time candidate working from the Newcastle Office (Hybrid working offered). However, we are willing to consider applications from exceptional candidates who would only be able to take the post working fully remotely or who are interested in working part time
For the full Job Description and person spec, please refer to the attachment below.
Our Mission is to ensure every child with a disability in China is embraced by love, fueled by hope, and empowered with life-changing opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our mission is to supports adults, young people and children living with long-term neurological conditions and/or neuro diversities to access specialist therapies, support, and information in a safe, supportive environment to help them improve their physical and mental well-being.
The Merlin Neuro Therapy Centre, located in mid-Cornwall, is a Cornish charity providing a place of support, therapy, information, and community for people living with a long-term neurological condition and/or those who are neurodiverse. We give financial assistance to our beneficiaries in the form of subsidised specialist therapies. Our purpose built, fully accessible Centre, opened in 2009 and offers physiotherapy; exercise classes; Ayres’ Sensory Integration (ASI) therapy (a discipline of Occupational Therapy), and oxygen therapy. The Primrose Hydrotherapy Pool facility, which was built in the grounds, opened in 2019, providing both individual and group hydrotherapy sessions.
Living with a long-term health condition brings many challenges, not just for those diagnosed, but also for family members. Symptoms can affect physical, cognitive, emotional, and psychological health. For our clients who have sensory processing difficulties, due to being neurodivergent, everyday situations and relationships can be perplexing and taxing.
Our main aims are to improve the health and well-being of our community; help people manage their symptoms and situations; and support their main care giver, often a family member. Services are delivered by a highly experienced team, with a broad range of skills and experience in delivering specialist therapies.
The Role
We are looking for a Community Fundraising Officer who has the key skills to help us raise vital income for our charity. You will develop and deliver fundraising initiatives through partnerships with local groups, schools, associations and individuals. This role will also involve delivering fundraising events. Organisation and creativity are essential skills for this role.
Volunteers are at the heart of our charity, and it is essential our community volunteer base is grown and supported to ensure successful community fundraising in Cornwall. Being friendly, approachable and leading by example are key attributes to the success of this role.
To devise, plan and support a strong and successful events programme to raise substantial income and awareness across Cornwall, attracting different sections of the community including family members and corporates.
No day is ever the same but as one of our team you can be certain that each day, you’ll be making a real difference to the lives of people who are affected by neurological conditions.
About you
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To raise and maximise fundraising within the Cornish community
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Recruit, train and lead a community volunteer base who will be advocates for The Merlin Centre by promoting and fundraising for the charity.
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Attending group, school and community presentations/talks across the county to successfully communicate our charities mission.
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Attending cheque presentations from individual and community fundraising efforts.
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Research and identify new community fundraising and promotional activities that are appropriate for the Merlin Centre to take part in.
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Support with all event planning for the Merlin Centre
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To assist the Income Generation Team in delivering against their financial and non-financial targets as specified within the Income Generation strategy.
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Be an outstanding advocate for the Merlin Neurotherapy Centre in line with the core values of the organisation.
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To act as a spokesperson for the charity when required, including representing at external events as appropriate
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Attend and support events run by the fundraising teams where required.
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Gain and maintain in-depth knowledge and understanding of the charity’s work, priorities, future plans and act as a spokesperson for the Charity when required
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Any other reasonable duties as required by your line manager.
Desirable skills and experience
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Proven success in community fundraising
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Experience in working or volunteering in a charity setting
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Leading a team
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Confident speaker
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Organised, efficient and able to manage workload effectively
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Ability to work within a team but also comfortable lone working
Additional
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Driver's licence and access to a car is essential for this role to maximise our reach and availability to each community in Cornwall
To build a strong and connected community, dedicated to improving the health and well-being of people living with neurological conditions in Cornwall.
The client requests no contact from agencies or media sales.
EVENTS OFFICER
Closing Date: 15 November 2024
Interview date: 25 November 2024
Department: Income Generation & Marketing
Hours: Full time
Duration: Permanent
Salary: Pay Band F £23,042 – £29,961 per annum
We are looking for a dedicated, enthusiastic Events Officer to join our Income Generation Team.
Are you an experienced, event fundraiser who enjoys building long lasting relationships with charity supporters and wanting to make a difference?
If so then we have a fantastic opportunity for you to join the fundraising team as our Events Officer.
Working to support the Birmingham Hospice brand, this varied role will lead on the delivery of a diverse portfolio of events and challenges including fun runs, adrenaline seeking challenges and in memory events. The successful candidate will have a friendly and engaging personality and enjoy speaking to charity supporters face to face, over the phone and via email.
Reporting directly to the Senior Events Manager this role will work to grow the income generation and profile of the charity through effective administration, supporter engagement and marketing of the events calendar, ensuring maximum participation and income is achieved. This role will allow you to use your creativity to proactively seek new income generation opportunities through event management. You will be a highly organised and motivated individual with excellent time management and written and verbal communication skills. The ideal candidate will have experience of managing a portfolio of events with proven success of reaching and exceeding participant and income targets. You should also have knowledge and experience of working with a range of external suppliers and volunteers and have a proven ability to build relationships at all levels. Experience of using CRMs systems is also advantageous.
The client requests no contact from agencies or media sales.
A leading loneliness charity for all ages and one of only a handful of charities in the world dedicated to raising awareness of loneliness. Marmalade Trust is a small charity with a big mission – and the momentum is growing. Marmalade Trust was started in 2013 by healthcare professional Amy Perrin. Through the nature of her work, Amy was always aware of loneliness, and she wanted to do something to change the stigma around it and help to build a more connected society. Since launching, they have directly helped thousands of people and have reached millions more.
Marmalade Trust is now entering a new chapter of growth and development. As they expand their senior leadership team, there is a unique opportunity to work closely with Amy and the incredible Marmalade team to scale their impact and bring their mission to even more people. If you have senior operational leadership experience and a passion for the cause, we would love to hear from you.
Marmalade Trust is being assisted in this appointment process by the executive search firm Society. The deadline for receipt of applications is midday on Monday, 18 November 2024.