Permanent Supporter Services Officer Jobs

The Fire Brigades Union (FBU) is the voice of firefighters in the UK.  We are the only recognised trade union negotiating nationally for firefighters and emergency fire control staff.

*** Flexible working available ***

We're seeking a talented and driven individual to lead our social media operation. You will:

· Develop social media strategies that maximise engagement and support for the FBU, its aims and campaigns

· Shoot, script and edit videos; edit audio; and design infographics and other relevant digital content

· Run a reactive/trends-driven social media operation aligned with the objectives of the FBU

The FBU already has a small, effective communications team covering campaigns, press and external communications. If you have these skills, great. But what we are really looking for is someone with the passion, political/labour movement experience, and technical skills to take our social media, video and digital content to the next level. 

You’ll collaborate with other teams and union activists to bring projects to life, and you’ll have great storytelling skills.  You’ll also be willing and able to travel and attend events frequently.

If you love social media and have strong creative skills, this might be the job for you.  This is a new role, so proven experience in the social media landscape is essential.  

If you want to make a difference, if you are committed to advancing trade union activism, engagement and awareness, and if you are aligned to the aims and objectives of the FBU, we are interested in hearing from you.

We are willing to consider flexible working arrangements, including job share.

Full details of the role and job requirements are set out in the Job Description which you can download here.

Benefits include:

Generous annual leave  

Additional Christmas office closure period

Final salary pension scheme

Employee assistance programme 

Season ticket loan

Annual Christmas bonus

Eyecare claim back scheme

Childcare assistance scheme

Flexible working arrangements

Closing date: 2nd December 2024 – 10.00 am

Interview date: 12th December 2024

As a senior fundraising team member, you will take a strategic approach to leading the development and management of our Major Donor, Trusts and Legacy programmes to maximise income and meet annual targets.  You will be accustomed to dealing with senior level figures in the corporate world and in managing the highest-level relationships between the Trust, the Charity, Trusts, legators and significant donors.

For this role, you will need

- Have successfully managed a high-value and diverse portfolio of major donors

- Good understanding of the fundraising process

- Ability to prepare written donor proposals, donor stewardship and the ability to plan and execute events related to the cultivation, solicitation, and stewardship of donors

- To work independently to plan and implement creative strategies to increase philanthropic gifts by creating bespoke cultivation and solicitation plans that utilise senior stakeholders effectively.

- Be able to build strong relationships and partner with key staff across     Frimley Health NHS Foundation Trust in line with our strategic ambitions.

-Experience working within a results-oriented environment, with a record of achieving personal KPIs and targets.

-Excellent interpersonal and verbal skills and proven experience managing or liaising with clients, customers, or charity donors.

- Excellent administration and organisation skills, demonstrating the ability to manage conflicting priorities and meet deadlines under pressure.

- Ability to work well as a team member and on my initiative.

In this varied and versatile role you will work as part of the communications team to raise the charity’s profile and celebrate its positive impact for patients and NHS staff.  You'll work closely with the charity’s grants, arts, volunteering and fundraising teams to promote key activities.You’ll play an active role in ensuring the team’s aims and objectives are met, using a range of communications approaches including internal comms, digital marketing and public relations. You'll work collaboratively with our partner NHS Trust’s communications team on a day-to-day basis. You’ll take the lead in creating written, photographic and video content for a range of communication channels.  You'll support the wider team by representing the charity at events, monitoring and evaluating performance, gathering feedback from surveys and helping to measure the impact of our work.

The Royal British Legion’s Outreach Service currently operates in England, Wales, Scotland and Ireland and provides, responsive, holistic, and person-centred support, to beneficiaries experiencing complex and often isolating challenges in relation to homelessness, mental health, addiction and dependency, domestic abuse, the Criminal Justice system, and children/families at risk. 
 
We are delighted to announce that we are now recruiting for a Regional Outreach Officer – North East to join our team.
 
As a Regional Outreach Officer, you will be responsible for managing a complex beneficiary caseload, supporting and working alongside beneficiaries across Northumberland, Newcastle, North Tyneside and Ireland, providing advice, guidance and advocacy support to achieve outcomes that will have a positive impact on their lives.
 
Led by the Regional Lead Outreach, you will form part of the Outreach North East team, working in collaboration with wider Regional Outreach team members across the UK as required.
 
The role is homebased, with the requirement to travel for beneficiary face to face appointments and other organisational meetings and training across North East and Ireland. Therefore you will be ideally based in Northumberland, Newcastle or North Tyneside area.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
 
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Child Bereavement UK helps children and young people (up to the age of 25) and families, to rebuild their lives when a child grieves or when a child dies.

Their mission is to tackle the inequalities that exist in the availability, accessibility and quality of bereavement support and training across the UK and to build capacity within communities to manage the impact of child bereavement.

In addition to supporting families experiencing bereavement, the charity also provide training to professionals, equipping them to provide the best possible care to bereaved families.

As Philanthropy Officer, you will join a passionate and collaborative Fundraising Team, working closely with the Head of Corporate, Philanthropy & Events and other CBUK departments. With support, you will take personal ownership of a portfolio of high-value donors and prospects, contributing to the charity’s Major Donor strategy. You’ll be part of a supportive team that fosters creativity and teamwork, working together to secure essential funding that directly impacts the lives of bereaved families across the UK.

We are seeking someone creative and analytical who has strong research, administration, relationship management and database skills, and who can provide excellent donor stewardship.

As Philanthropy Officer, you will: 

• Identify and research new potential major donors supporting a team income target c.£1.5m
• Manage a portfolio of major donor relationships at 4-5 figure level
• Develop donor cultivation and stewardship plans
• Implement a patron and celebrity stewardship plan

Ideal skills and experience: 

• Fundraising experience from core income streams such as major donor, corporate or trusts and foundations
• Experience of prospect research and preparing donor materials
• Excellent written and verbal communication skills
• Managing records using CRM systems like Raiser’s Edge

Join Where Next, a leading charity with over 40 years of empowering adults with learning disabilities. As the largest day service provider in Worcestershire, we are committed to fostering independence, work skills, and enjoyment for our clients.

We are currently undergoing an exciting transformation, and this is your chance to be part of it! We’re looking for a dynamic Fundraising Officer (Grants) to help secure the future of our charity by developing key funding streams and building successful corporate partnerships.

What You’ll Do:

• Lead on fundraising through grants, corporate partnerships, and other funding mechanisms
• Write and develop winning bids to secure financial support
• Build and maintain relationships with corporate partners and funders
• Support the strategic direction of the organization by identifying new funding opportunities
• Collaborate across teams to align funding with operational needs
• Manage fundraising data using the charity’s CRM system

What We’re Looking For:

• Degree or equivalent (desirable)
• Experience in writing bids, reports, or other detailed documents
• Knowledge of the charity sector and fundraising (desirable)
• Excellent communication skills, with strong attention to detail
• Proactive and creative mindset, always looking for new opportunities
• A passion for making a difference in the lives of those with learning disabilities

What We Offer:

• 25 days of annual leave plus bank holidays, with an additional Christmas shutdown
• Full sick pay for up to 6 weeks per year
• A positive training and development scheme to support your growth
• A pension scheme and access to a health and well-being app
• Special leave for life events: day off on your birthday, moving day, or wedding day
• A supportive and empowering work environment

This is your opportunity to contribute to a growing organisation that’s making a real difference. If you’re ready to take on a rewarding role that will challenge and inspire you, we’d love to hear from you!

Apply now to join our mission and help drive our impact forward.

LOCATION - Remote with travel required across the UK

Are you looking for an exciting and rewarding new role in 2024? Apply for the Impact and Evaluation Senior Officer role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

We are seeking an Impact and Evaluation Senior Officer, working with the Impact and Evaluation Manager, Director of Partnerships and Federation Development and with federation members.The role will be central to the delivery of strategic commitment to work together to record, study, continuously improve and broadcast our collective impact.

It’s an exciting time for the Emmaus Federation as we roll out a new In-Form (salesforce) CRM system and interlinked Monitoring Evaluation and Learning (MEL) Framework.

The role will play a crucial part in implementing, gathering feedback and developing new systems and tools to be utilised by Emmaus communities.

The role will be varied in nature, one day might involve conducting interviews with people experiencing homelessness, then next providing support to a member of staff to improve a communities MEL practice, the following day might involve analysing a data set and writing a briefing paper.

Who are we looking for?

The Impact and Evaluation Senior Officer will play a key role in supporting the Emmaus federation to understand and demonstrates the impact of our work. 

The ideal candidate will have strong theoretical and practical evaluation skills coupled with the people skills to make this work accessible to a range of stakeholders.

They will need to be comfortable working as part of a remote team and able to travel to Emmaus communities across the UK to work with staff and companions.

What we offer

· £34,199 pro rata (based on a standard working week of 37.5 hours)

· Working hours: Can be delivered flexibly, Monday – Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Wednesday 06 November 2024.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 18 November.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Senior Media Officer 

London or Birmingham - Hybrid Working (minimum 1 day office per week / remaining days home working) 

Birmingham Salary £36,935 per annum plus pension 

London Salary £38,284 per annum plus pension 

Permanent, Full Time 

Closing date: 8th November 2024 

Interviews: 18th,19th November 2024 

Do you have experience as a press officer or journalist or an impressive track record of increasing the profile of a consumer-facing charity brand across a range of media? Are you looking for an opportunity to make a difference? Then we want to hear from you! 

At the Money Advice Trust, we help people recover from financial difficulty, and aim to stop it happening in the first place. We’re looking for a Senior Media Officer to help us raise awareness of our vital debt advice services by securing high-volume, high-impact consumer facing media coverage, including TV and radio coverage. 

You will need to be confident in developing and implementing effective media strategies, to help us grow the reach and impact of our services and to campaign for change. 

We’re looking for someone with excellent news and media judgement, who can proactively identify and create media opportunities. You’ll also need excellent writing and editing skills and be able to build and maintain strong relationships with journalists. 

In return, you’ll make a real difference by ensuring more people get the support they need, and by helping to prevent financial difficulty. It is an extremely rewarding role in a friendly and supportive environment with excellent salary and benefits. 

· 29 days annual leave plus bank holidays 

· A contributory pension scheme 

· Hybrid working arrangement 

· Generous Life Insurance 

· Wellbeing days 

· Healthcare cash back scheme 

· Free on-site gym 

· Enhanced maternity pay 

· Long service awards 

· Subsidised parking 

· Social events 

· Birthday voucher 

· Employee Assistance Programme 

We reserve the right to close the role early should we receive high numbers of applications. To avoid disappointment, please apply as soon as possible. 

We will only use the data you supply to us in CVs or application forms for recruitment purposes. This data will be held for twelve months. For further information please refer to our Privacy Notice for Job Applicants, available on the vacancies page of our website. 

We take diversity seriously and are committed to making diversity and inclusion a part of everything we do. We strive to create a workplace that reflects the communities we serve. Our vision, underpinned by our values, be balanced, be supportive, be innovative, is to be a place where everyone feels welcome and empowered to bring their authentic selves to work and to make the Money Advice Trust an employer of choice. 

We are committed to working in an equitable, diverse and inclusive environment and welcome applications from all backgrounds. We use a blind recruitment system which hides your personal details such as name, address, gender, ethnicity, sexual orientation, educational institution to ensure all candidates are on a level playing field. Personal details will only be revealed once the application has been shortlisted. 

Press Officer / Journalist / Journalism / Media Officer / Media Coordinator / Media Manager / Public Relations / Communications / Press Manager 

The Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, is seeking an experienced welfare officer to manage the charity’s occupational welfare support provision.

Formerly the Furniture Trades Benevolent Association, the charity has been supporting the welfare of furnishing industry people since 1903. The welfare officer provides vital help and support to people working in all areas of the trade, as well as retirees and their eligible dependants who need assistance.

We are seeking a compassionate individual who is highly organised, diligent and an articulate communicator. You will need to be an experienced administrator as you will be a department of one.

The welfare officer will be responsible for processing applications for assistance and checking applications against the charity’s eligibility criteria – undertaking due diligence - and adding supporting application documentation received via email etc.

The role will involve hybrid outreach work, developing and maintaining links with key stakeholders with companies from the industry to inform them of the charity’s services.

If this sounds like you, please send your CV and a cover letter without delay.

In addition to the salary, the company offers 10% pension contributions and a Westfield Health package.

Worldwide Veterinary Service is searching for a dedicated and enthusiastic person to join the team, helping to grow our Young Vets Club membership programme, an animal welfare club aimed at children aged 6 - 12.

This exciting role will involve supporting the Young Vets Club Manager to expand the Young Vets Club programme, including creating content for members, supporting on promotional campaigns, dealing with member queries, attending events, and helping to inspire the next generation of animal lovers and veterinarians.

This role offers a great opportunity for the right candidate, with opportunity to learn new skills within a friendly team. There is some flexibility for working at home, but the role will require a minimum of 2 days a week at one of the WVS offices, either near Tregony, Cornwall or Cranborne, Dorset.

About Us

At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.

We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands.  We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.

Last year, WVS treated over 70,000 animals, trained over 3,000 vets, deployed teams of vets all over the world, and sent over 800 parcels of veterinary supplies to 206 charities in 66 countries.

Young Vets Club is an important part of the future plans of WVS and is designed to inspire future generations of animal lovers and veterinarians, through engaging educational content.

Main Duties & Responsibilities

• Support the Young Vets Club manager in providing content for Young Vets Club materials including the magazine, social media and the website.
• Manage the Young Vets Club social media channels, with the support of the wider Marketing team.
• Attend and organise events to raise awareness of the work of WVS and grow membership of Young Vets Club.
• Assist in the sending out of supporter communications including membership packs and magazines.
• Keep the CRM up to date, monitor stock and ensure members receive communication on time.
• Assist the wider team with other tasks as needed.

Essential Skills & Experience

• Excellent copy writing and communication skills.
• A passion for animal welfare.
• A strong team player.
• A full UK drivers’ licence and own vehicle.
• Excellent attention to detail and pride in delivering high-quality work.
• Proficient in Microsoft packages - Word, Excel, and PowerPoint.
• The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires.
• The right to work in the UK.

Desired Skills & Experience

• Experience in Canva, Adobe or similar design programmes
• Background in education, project management, or a related field.
• Experience in educational events, out of school clubs or summer camps.
• Experience in animal welfare education.
• Experience in supporting membership programmes and use of CRM systems such as Donorfy

Job Description

Job Title:  Finance Officer

Reports to:                  Office Manager

Location:Borough High Street, London SE1

Contract:                     Permanent

Hours:                        28 hrs per week (over 4 days)

Salary:                         £24,000 (£32,200 FTE)

Background and purpose

Background and purpose

We are the only UK-wide charity for all those affected by a genetic bleeding disorder; a community of individuals and families, healthcare professionals and supporters.  For 70 years we have campaigned for better treatment, been a source of information and advice, and supported people living with long-term conditions.

We want to ensure that everyone affected by a bleeding disorder:

• Lives the best life that they can
• Never feels alone or isolated
• Feels empowered and confident

We do this by:

• Raising awareness about bleeding disorders
• Providing support at all life stages
• Influencing and advocating on policy and access to treatment

More than 36,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of The Haemophilia Society is free and open to all.

The role

• To provide administrative support to the CEO and Office Manager in managing, processing and troubleshooting various accounts and transactions, to ensure income and outgoings are timely and accurately recorded.

Main responsibilities:

• Accurate and timely processing of Invoices on Xero
• Obtaining authorisation of the budget holder for the expenditure 
• Preparing Income batches on Access CRM
• Creating new records on Access CRM
• Managing petty cash transactions
• Processing credit card income 
• Processing credit card expenditure
• Issue invoices to customers based on services rendered and/or goods sold 
• Review and process employee expenses  
• Making bank deposits and keep up records 
• Tracking expenses as they relate to specific projects  
• Validating invoices against items or services received 
• Checking all financial transactions for accuracy 
• Answering calls 
• Provide additional support as required
• Helping with Annual Audit
• Fielding all finance enquiries both internal and external
• Creating DD instructions
• Reconciling account software with the bank account.

Requirements:

• To be successful in this role, you’ll need to have at least some previous experience in a similar role.
• You’ll have an analytical and methodical approach, maintaining the highest levels of accuracy - attention to detail is crucial
• You’ll also have good working knowledge of Office 365, Excel, Xero and Access CRM, or a similar database system.

General:

• Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and the organisation.
• Undertake any other tasks that may be requested.
• Be prepared to travel throughout the UK and to work varying hours including evenings and weekends as required. This post is subject to advanced DBS clearance and appropriate references.

THS is an equals opportunity employer.

We are looking for an ambitious Corporate Partnerships Manager with energy, drive and aptitude to develop our corporate strategic partnerships portfolio at Essex Wildlife Trust.

As the leading conservation charity in Essex, the Trust is committed to protecting wildlife and inspiring a lifelong love of nature. With a goal of protecting and connecting 30% of land and sea by 2030 and encouraging one in four Essex residents to take action for wildlife, the Corporate Partnerships Manager will play a key role in making this vision a reality.

In this role, the Corporate Partnerships Manager will focus on establishing and nurturing high-value partnerships with corporate supporters. This involves crafting compelling proposals, pitching and negotiating contracts, and developing strategic partnerships that generate significant income and align with the Trust’s mission. 

The successful candidate will work closely with various departments to gain a deep understanding of Trust activities and to identify opportunities for synergy with corporate partners, converting these into valuable and long-lasting collaborations.

The position also includes the responsibility of creating and delivering a comprehensive Corporate Membership Strategy and expanding the Investors in Wildlife programme, all with the aim of increasing corporate engagement and income for the Trust. Managing budgets for income and expenditure, reporting progress through quarterly updates, and utilising the Trust’s CRM system to maintain precise records are essential aspects of the role. The Corporate Partnerships Manager will additionally line-manage the Corporate Communications Officer, guiding and supporting them in furthering corporate relationships.

Essex Wildlife Trust is looking for a results-oriented professional with a strong background in corporate fundraising or business development, as well as a proven record of success in income generation. With excellent relationship-building, problem-solving, and communication skills, the ideal candidate will also bring experience in managing cross-departmental projects, developing persuasive proposals, and managing client relationships effectively.

Joining Essex Wildlife Trust means becoming part of a dynamic and creative team that is passionate about raising funds to protect local wildlife. This is an ideal role for a motivated self-starter eager to make a meaningful difference and support the mission of a leading conservation charity in Essex.

The role is a permanent, full-time position working 37.5 hours per week (Monday to Friday from 9:00am to 5:00pm). The starting salary is £36,000.00 per annum.

Essex Wildlife Trust offers flexible homeworking arrangements. Further details of the hybrid-working arrangements will be shared at interview.

To apply for this opportunity, please submit an online application via our website by 9:00am on Monday 18 November 2024.

Head of Brain Injury Service

Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.

The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.

As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in  major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not  completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership.  By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.

The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.

As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.

We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.

This is a varied and exciting leadership role for the right individual, where no two days are the same.  If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.

Youth Futures Foundation is the What Works Centre for youth employment. We exist to address the significant disparities in youth employment for marginalised groups. We want to ensure that all young people can access and keep good quality jobs.

We are looking for a Senior Grants Officer who will be a key role within the grants team, supporting Relationships Managers and the Head of Grants in the delivery of innovative and impactful grant-making. You will lead on the delivery of key funding relationships and portfolios, making recommendations on complex and strategically important requests for funding and building effective relationships with our grant holders. You will also work closely across our Impact and Evidence, Employer Engagement and Policy & Communications teams to ensure successful applicants are supported to deliver high quality, impactful projects that will build the evidence base of “What Works” to support the most disadvantaged young people into good jobs.

This role can be based at any of our hubs located in London, Birmingham or Leeds.  We currently operate a hybrid model of two-days per week in the office and three-days from home.

We offer flexible working and consider alternative patterns of work (open to Job Share requests).

For more information, please download the job recruitment pack.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.