Supporter Services Coordinator Jobs

Operational Leadership:

• Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
• Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
• Continuously streamline processes and workflows to improve operational performance.
• Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

• Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
• Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
• Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:

• Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
• Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
• Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:

• Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
• Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
• Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:

• Line manage and develop the SMT (nine managers)
• Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish performance goals and metrics for staff, offering regular feedback and development support.
• Promote an inclusive, diverse work environment that values employee engagement and professional growth.
• Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:

• Develop and implement strategies to identify, assess, and mitigate operational risks.
• Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
• Implement internal controls and governance practices to safeguard the charity’s reputation and assets.

Our Learning and Participation department seeks to inspire people to protect the natural world, train the next generation of experts, and extend our reach, ensuring that our Gardens and wider work are accessible for everyone.

This position will play a key role in delivering that mission by supporting and growing our vibrant learning volunteer programme, and contributing to the Operations and Projects team’s work providing effective operational support to programmes across the department.

This role is subject to an Enhanced Disclosure and Barring Service checks (DBS), including the Child Barred List.

This role is to work 972 hours per annum, and the working pattern will be 9:15-14:25, Mon-Fri, term-time only (39 weeks a year). 

Our ideal candidate will be well organised, with experience of working with a diverse range of volunteers, and good IT competency. They will have excellent communication and relationship-building skills, and a clear passion for learning and Kew’s mission.

The working hours for this role are 9:15-14:15, term time only (39 weeks a year), with occasional requirement to work outside of these hours. There is a requirement for this role to work onsite.

Interviews are due to take place on Tuesday 11 March.

About Us

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi!

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Family Support Supervisor

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Hours: 35 hours per week. Shift pattern: 12:30pm to 8:30pm, Monday - Friday. Flexible working considered
Contract: Permanent
Salary: £31,900 per annum

This post is part funded with support from the National Lottery Community Fund.

About the role

As a Family Support Supervisor you will play a key role in creating a space where people experiencing the trauma of someone going missing can be supported throughout their experience in a calm, insightful and consistent manner. You will proactively support family members during challenging experiences. You will provide high quality support to families; the approach to support will be based on an assessment of needs and the length of their missing incident / experience. The support is both practical and emotional in nature and can involve advice and advocacy so people can access the right service and support for them.

About you

You will need:

• experience of work on a helpline, crisis or advice service either as a volunteer or a paid worker and/or advice or support work with children, vulnerable adults and/or families;
• experience of casework, managing an active caseload with varying needs regarding frequency and level of support;
• excellent communication skills;
• the ability to maintain a calm and considered approach, to evaluate situations objectively, consult effectively and give appropriate advice and guidance;
• strong IT skills including databases and data entry and the ability to learn new systems quickly including learning to operate a digital 1-2-1 chat platform.

What you will get in return

This position works alongside an award-winning helpline team providing quality support, guidance and safeguarding to missing children, vulnerable adults – those who have run away or left home – and the families of missing people. The service also works therapeutically alongside the counselling service. In this role you will be supported by volunteers, digital support structures, and peer support.

You will find plenty of scope for further personal development including: getting involved in volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.

About Missing People

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change.

Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK. We offer a range of enhanced family friendly benefits and are happy to talk about flexible working in many roles.

Ready to apply?

Please find attached a detailed job description and person specification, a letter to applicants from the line manager and a summary of Missing People's Achievements 2023.

To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.

Closing date: 23:59 on 17 February 2025. We reserve the right to close the advert early if we have sufficient interest - so APPLY NOW!

Interviews: Week Commencing 24 February 2025

Missing People is 14th on the Sunday Times “100 Best Not-for-profit Organisations to Work for” List 2019 and offers the below benefits: • 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed

You may also have experience in the following: Family Support Worker, Family Support Coordinator, Crisis Support Worker, Caseworker, Helpline Advisor, Support Supervisor, Children’s Support Officer, Vulnerable Adult Support Worker, Welfare Officer, Social Services Support Worker, Advocacy Worker, Safeguarding Officer, Care Coordinator, Social Care Assistant, etc.

REF-219 351

Senior Sibling Support Worker

Location: St Austell - Little Harbour
Contract Type: Permanent
Job Type: Full time
Salary: From £21,535 - £25,121 pa pro rata - plus enhancements for unsocial hours

About The Organisation

Our client provides care and support for children with life limiting conditions. They have an exciting opportunity for a Senior Sibling Support Worker to join their friendly team where you will be able to really make a difference to the lives of the children and families who they support.

“Happy, amazing, special and fun” are perhaps not the first words that spring to mind when you think of a children’s hospice, but this is exactly how their families describe their hospices. Matched by their staff feeling “proud, rewarded and making a difference” by working in this special setting, this is perhaps quite a different carers role to what you might have expected.

They provide respite, palliative and bereavement care for children with life-limiting conditions on a one-to-one basis. Having the time to build relationships with children and their families whilst they are at the hospice and between visits helps to make their roles incredibly fulfilling.

Working as part of a friendly team, Little Harbour offers a beautiful, homely, well equipped workplace within a supportive environment where you will be recognised as a valuable individual member of the care team. 96% of their staff strongly agree that they enjoy the work they do for them and they value their staff and offer an excellent working environment with an enthusiastic and committed team.

The Role

In this role you will provide supervision and support to the Sibling Workers and manage the day to day running of the Sibling Service at Little Harbour. Key responsibilities include providing supervision and support to the sibling workers and managing the day to day delivery of the sibling service. In addition, ensuring safeguarding of children and vulnerable adults, meeting the specific needs of the brothers and sisters of children using the hospice, providing activities and opportunities for play to ensure their stay is a positive experience and together with the Care Team, providing emotional support, including bereavement care when needed.

The Successful Candidate

A relevant play or youth work qualification and previous experience of working with children in providing play and recreational activities is essential. A flexible approach to working days and activities is essential to support the hospice and changeable needs of the families. Their care team work rotating shifts, which will include bank holidays, and weekend shifts.

What they offer

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

Training

Full on-the-job training and a comprehensive induction period will be given relevant to the role as well as ongoing training and development opportunities.

How to Apply

Please apply by clicking on the link before the closing date of 10th February 2025. If you have any questions, please visit the website to find out more, or email to contact them and speak to one of their HR team today.

Anticipated interview date is Thursday 20th February 2025.

They are committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure.

You may also have experience in the following: Play Worker, Teacher, Coach, Play Scheme Assistant, Nursery Worker, Activities Coordinator, Teaching, Coaching, Childcare, Nursery Assistant, Support Worker, Care Worker, Care Assistant, Social Work, Charity, Charities, Third Sector, NFP, Not for Profit, etc.

REF-219 097

Salary: £14.60 an hour
Hours: Part time, 6 hours per week
Location: Glasgow
Contract: Permanent

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

College Guardians are looking to recruit a part time Student Support Area Coordinator to be based in Glasgow. You will support students studying at pathway colleges and universities in Glasgow, visiting students and communicating with parents, staff and students.

College Guardians was founded in 2010 to provide educational guardianship services to overseas students attending boarding school, college and universities in the UK. They are accredited through AEGIS (the Association for the Education and Guardianship of International Students) and their services include the provision of a number of standard guardianship packages to parents, sourcing and managing homestay families, managing disbursements, attending parent meetings and providing advice and guidance to their students and their parents

This role is working an average of 6 hours a week throughout the year, although the hours will predominantly be worked during School term time. However, due to the nature of the role, there may be more hours worked one week and less another. A highly flexible approach to working hours is necessary, including evenings and weekends where required.

You'll have:

• Experience in an administrative and/or customer facing role
• Experience of working with and/or interacting with children and young adults.
• Good computer skills
• Ability to plan and schedule own workload and work to own initiative.

You'll get:

They offer an exciting range of benefits and opportunities for growth. Our client is regarded as one of the most stunning schools in the UK and they believe the opportunities are just as enticing as the landscape.
Their Operational colleagues work alongside their Academic team in order to provide the best educational experience they can for their pupils. This is an exciting opportunity to join the College team who live, breathe and role model their Qualities.

To apply:

Applications should be submitted no later than Friday 7th February 2025. Our client reserves the right to close this vacancy early and therefore applicants are encouraged to apply sooner.

This post involves minimal contact with children and the post holder will not be responsible for children. The post holder will be considered to be in regulated activity.

Our client exists to provide a quality all round education for pupils aged 13 – 18 and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Candidates must be prepared to undergo child protection screening and an Enhanced DBS check.

You will be required to provide proof of your identity, right to work in the UK and qualifications during the selection process. They will seek references on short-listed candidates that will include questions about past disciplinary actions or allegations in relation to behaviour with children and may approach previous employers for information to verify particular experience or qualifications before interview. An online search will also be carried out as part of due diligence on all short-listed candidates.

You may also have experience in the following: Student Support Coordinator, Area Coordinator, Student Liaison Officer, Educational Support Assistant, Guardianship Coordinator, Student Welfare Officer, Pastoral Support Worker, International Student Advisor, University Support Officer, College Support Assistant, Administrative Coordinator, Pathway College Support Officer, Part-Time Support Worker, Children and Young Adult Advisor, Homestay Coordinator, etc.

REF-219 246

Supporting the Partnership and Engagement manager to deliver a sustainable membership and partnership model that advances pace in a constantly moving and diverse climate.

As part of the membership team, you will pro-actively increase member engagement whilst nurturing existing relationships and demonstrating commitment to promoting the value of helplines.

We are seeking a dynamic and highly motivated individual with excellent communication skills.

You will be central in supporting HLP’s sustainability and will nurture existing relationships and partnerships to progress continued growth and attract new and diverse collaborations.

You will ideally have experience of working within a fast-paced and proactive team. You will enjoy engaging with a wide range of diverse stakeholders.

The role is predominantly home-based with regular travel to meetings and events. 

We offer attractive staff benefits including 25 days’ annual leave rising with length of service, a company pension scheme, free life assurance and an employee assistance programme.  HLP is committed to equality of opportunity.

A unique Crown body, Greenwich Hospital supports the Royal Navy community by awarding grants to support education, welfare and acute need.  As a leading funder working to support the Royal Navy community, our funding and partnerships deliver positive change for those who need it and empower people to thrive.

The role: This is an exciting time to join Greenwich Hospital as we work through a significant change agenda. A fantastic opportunity has arisen for someone looking to develop their knowledge of grant systems and management and gain experience in grant making. As Grants and Data Coordinator you will ensure the quality of our grant making processes and provide support to the Benevolence and Welfare Grants Manager and the wider Charity team. As well as working closely with the Charity team, you will be liaising with relevant stakeholders such as grantee partners and applicants, our Database Manager and our Finance team. Experience of Blackbaud Grant Management System would be an advantage though not essential, although experience of a current CRM system is required.

This is a key role within the Greenwich Hospital Charity team and an opportunity to significantly contribute to our work. 

· Part Time (21 hours per week)

· Circa £21,000 per annum, depending on experience

• Hybrid, including at least 1 day per week in London
• Very generous annual leave allowance

Our client is a vibrant Surrey-based charity, committed to building futures for local people by providing services that support and assist disadvantaged and vulnerable people; their wide range of projects and activities aim to create happy, healthy and connected communities. They are now looking to recruit a dynamic Family Wellbeing Coordinator to work as part of their wider Community Wellbeing Team, providing high quality, tailored support to parents and carers across Surrey.

As Family Wellbeing Coordinator, you will provide personalised advice, guidance and coaching to parents and carers of children aged 11+ years in order to help them develop new awareness and skills in order to enhance their emotional wellbeing and mental health support to their children. You will work collaboratively and effectively with statutory and voluntary organisations to identify parents and carers in need of support, and will create, develop and deliver one to one interventions, workshops and presentations for groups covering a range of emotional wellbeing and mental health topics. You will identify and signpost beneficiaries to a range of specialist agencies who can offer further support, and will collect appropriate data and information to ensure accurate programme monitoring and evaluation.

To apply for this role, you will have demonstrable experience of working with children, young people and families, both on a one to one basis and in group settings. You will have experience of providing tailored and personalised advice, guidance and support on a range of matters, and will have significant experience of working alongside partners and other agencies in developing and implementing joint programmes.  Overall, you will be a skilled communicator, passionate about delivering high quality whole family support.

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Please note, this role will be based in Tadworth but will be working in venues across the Surrey Downs Area, as well as delivering services online.

Join Different Strokes, a national charity led by young stroke survivors for young stroke survivors. There are 100,000 strokes in the UK every year, and 1 in 4 of these happen to someone of working age or younger. We aim to promote independent stroke recovery and help younger stroke survivors to reclaim their lives.

We are a small national charity that really cares about what we do. We are in an exciting period of growth and are looking to expand our team. We are seeking a passionate individual to support our network of more than 30 autonomous, volunteer-led local groups across the UK.

As our Groups Co-ordinator, you’ll play a vital role in supporting our network of groups.  You will ensure that all the volunteers that run our groups get the support that they require, in areas such as developing group activities, promoting the group and fundraising.  You’ll respect the autonomy that groups have to make their own decisions, while ensuring that they work within the framework of Different Strokes and that they meet compliance requirements.  The ability to communicate effectively is essential, as is experience of working with volunteers. 

The role would be based in our office in Milton Keynes, but require regular visits to our groups across the UK.  There is also the potential for this to be a hybrid role with some home working. 

This is a permanent position for 20 hours per week.  Occasional weekend work will be required.

To apply for this position, please send a CV, a supporting statement which addresses all criteria on the person specification, and complete the equality and diversity monitoring section.

Applications are particularly welcome from individuals who have been personally affected by stroke.

Closing date: Monday 10th February 2025

Interviews to be held w/c Monday 24th February 2025.  Interviews will be held virtually; if you have any accessibility requirements regarding interview please let us know.

Our client is a vibrant Surrey-based charity, committed to building futures for local people by providing services that support and assist disadvantaged and vulnerable people; their wide range of projects and activities aim to create happy, healthy and connected communities. They are now looking to recruit a dynamic Family Wellbeing Coordinator to work as part of their wider Community Wellbeing Team, providing high quality, tailored support to parents and carers across Surrey.

As Family Wellbeing Coordinator, you will provide personalised advice, guidance and coaching to parents and carers of children aged 8-18 years in order to help them develop new awareness and skills in order to enhance their emotional wellbeing and mental health support to their children. You will work collaboratively and effectively with statutory and voluntary organisations to identify parents and carers in need of support, and will create, develop and deliver one to one interventions, workshops and presentations for groups covering a range of emotional wellbeing and mental health topics. You will identify and signpost beneficiaries to a range of specialist agencies who can offer further support, and will collect appropriate data and information to ensure accurate programme monitoring and evaluation.

To apply for this role, you will have demonstrable experience of working with children, young people and families, both on a one to one basis and in group settings. You will have experience of providing tailored and personalised advice, guidance and support on a range of matters, and will have significant experience of working alongside partners and other agencies in developing and implementing joint programmes.  Overall, you will be a skilled communicator, passionate about delivering high quality whole family support.

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

Please note, this role will be based in Tadworth but will be working in venues across Reigate, Banstead and Tandridge, as well as delivering services online.

Early Years Quality Improvements Coordinator

 

Role:  Early Years Quality Improvements Coordinator

Hours: 37 hours per week - fixed for 1 year

Location: RAF Waddington, Lincolnshire 

Salary: £30,056.42 (FTE)

Closing Date: 10th February 2025

Are you passionate about raising the standard of Early Years education?  Do you have a proven track record in quality improvement and implementing change in Early Years settings?

If so, this role could be perfect for you.

Children’s Links is seeking a highly skilled Early Years Specialist to join our team as an Early Years Quality Improvements Coordinator. This is a unique opportunity to work within a large nursery to create an outstanding environment for children's learning and development.

 

Key Responsibilities

• Lead on improving teaching and learning to an outstanding level.
• Train and support staff to build a culture of ongoing improvement.
• Assess children’s progress and implement strategies to support their development.
• Develop and enhance the nursery’s core learning and play provision.

 

Who We’re Looking For

This role might suit:

• Early Years Advisors.
• Former Early Years Inspectors.
• Professionals with a background in quality improvement in Early Years education.

This could also be a perfect secondment opportunity for someone seeking to broaden their experience and take on a new challenge in a supportive and rewarding environment.

We’re seeking someone with expertise, vision, and a drive to make a difference in the lives of children and families.

 

Why Join Us?

This is a fantastic chance to:

• Lead positive change in a large Early Years setting.
• Work collaboratively with a passionate team.
• Access a training and resources budget to support your plans.

 

How to Apply

Please review the job description and if this exciting opportunity sounds like your perfect next project, we’d love to hear from you!

Funded by the Armed Forces Covenant Fund Trust’s AF3 programme. 

 

The successful applicant(s) will be appointed subject to satisfactory references and enhanced DBS check. Online searches may be carried out as part of due diligence checks for shortlisted candidates.

Due to the volume of applicants we will get in touch only if selected for an interview.

This organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any role involving working with children will be subject to an enhanced/barred DBS check and staff will be required to complete a safeguarding self-declaration. The self declaration will require you to disclose information about offences that may impact on your suitability to work with children. For more information on this please visit Updated Guidance on the Rehabilitation of Offenders Act 1974.

Children’s Links recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect, regardless of race, gender, disability, age, sexual orientation, religion or belief. We therefore welcome applications from all sections of the community.

St Sidwell’s Community Centre

We are a community centre in the heart of Exeter giving a warm welcome regardless of background, ability or circumstance. We offer a wide programme of activities, events and services for the local community.

At the heart of St Sid’s is our volunteering and work-experience programme, which provides opportunities across all areas of our work. We run a community café, a bakery and a cookery school; we grow vegetables and look after one of the few large green spaces in the city centre; we offer affordable meeting rooms and venue hire; free English for Speakers of Other Languages classes; and provide a wide range of additional support to the local community.

St Sidwell’s is open to all, but we specialise in working with people facing barriers to participation including people experiencing long-term unemployment; people with disabilities; people with convictions; people experiencing mental health problems; people with English as an additional language; refugees and asylum seekers; people experiencing addiction; and those who are homeless or vulnerably housed.

Background

Over the past few years there has been increasing demand for volunteer placements within the organisation alongside a growing need for a wide range of support within the community. We want to build and develop our offer to meet the needs of the community in a financially sustainable way. Thanks to support from The National Lottery Community Fund – we are now able to hire a person to a new role to help grow and reshape our volunteering and support programmes, helping to better meet the needs of our community and making our work more resilient for the future.

Role description

Key responsibilities

The purpose of this role is to lead the development of our Volunteer and Support programmes to:

- Provide a greater number of meaningful volunteering opportunities within the Community Centre

- Increase and enhance our support and training for all volunteers

- Ensure there is a clear, consistent and sustainable support offer for the local community

- Design and establish new Support Volunteer roles, to help provide increased support for the community, as well as increased volunteer opportunities

Volunteer Programme Development

- Set up volunteer working groups and committees to ensure the voice of a wide range of volunteers and potential volunteers is always integral to project development

- Lead the design and development of new volunteer roles within the organisation, in particular a range of roles focused on supporting others (Support Volunteers)

- Work with volunteers and staff across the organisation to identify training needs, design and embed appropriate training and induction for volunteers

- Support design and delivery of new volunteer pathways, including structured and/or accredited training enabling volunteers to develop in the ways they want to e.g. moving onto employment or education, supporting others or learning new skills

- Ensure volunteers are recognised and achievements are celebrated

- Ensure a consistently inclusive and compassionate approach to volunteers

 

Community Support Development

- Conduct a strategic assessment of ongoing support needs of centre users

- Creation of clear framework for support offered within the community centre by staff and volunteers

- As above, development of new Support Volunteer roles providing support to others including: peer mentors sharing lived experience; skills-based support e.g. IT; wellbeing and 1:1 listening support

- Facilitate other organisations providing support from within the Community Centre

- Development and implementation of partnership-based volunteer roles

 

Overarching project and organisational development

- Work collaboratively and proactively with key partners and stakeholders to improve volunteering and community support across organisations

- Develop new partnerships to improve outcomes for our beneficiaries and improve access to services

- Embed a framework for trauma-informed and compassion focussed ways of working within the organisation

- Develop a monitoring and evaluation framework, support project staff to collect monitoring data and evaluate the programme for continuous improvement

- Report to funders

- Work with the Centre Manager on developing a sustainable funding model for the programme and contribute to funding applications as required

- Contribute to organisational strategic development and innovation

 

Safeguarding

- Safeguarding Lead for the organisation

Staff management and relationships

- Manage the Volunteer Coordinator and Mental Health, Support and Wellbeing Lead. Potential to add management of Gardening Lead in Programme Year 2.

- Identify staff training and support needs

- Work collaboratively with team members from across the organisation to ensure effective project development and implementation

- Responsible to Centre Manager

 

Additional duties

- Attend team meetings and participate in community centre events

- Participate in training as required for the role and by the organisation

- Promotion of environmental sustainability throughout the project

- Any other duties as required by St Sidwell’s Centre

Person specification

Essential

· Minimum two years’ experience working with volunteers

· Experience working with people experiencing barriers to participation (see background description above)

· Strong understanding of community mental health needs and challenges and the support services available locally and nationally

· Understanding of trauma and compassion-informed approaches

· Experience designing and facilitating training

· Strong written and verbal communication skills and confidence communicating with people from a wide range of backgrounds and with people who have English as an additional language

· Project management experience, including budget management

· Ability to work effectively within a team

· Ability to effectively manage time and workload

· Experience implementing a monitoring and evaluation framework and keeping accurate records

· Experience reporting to funders

· Understanding of and commitment to confidentiality and data protection

· Strong IT skills including Word and Excel

· Strong commitment to our organisational values particularly equality, diversity and inclusion

· Willingness to undertake additional formal training and self-directed learning

Desirable

· Personal experience as a volunteer

· Experience working in the field of mental health and wellbeing support

· Evidence of training, CPD or qualifications relevant to the role

· Experience of providing supervision / 1:1 support to colleagues

· Experience writing successful funding bids

· Experience developing a monitoring and evaluation framework

· Experience developing income generation activities within a charity or social enterprise setting

· Skills in conflict resolution, de-escalation and non-violent communication

· An interest in and understanding of social justice and community development

 

Contract and employment terms

· £31,560-£33,392 (pro rata) depending on experience

· 22.5 hours / week (0.6FTE)

· 33 days holiday per year (including bank holidays) pro rata, with additional day added for every year of service (to a maximum of 5 additional days)

· Lunch in our community café on working days

· Statutory pension contributions

· Contract will be on a 3-year fixed term basis, with possibility to make the role permanent subject to project development and funding

· Role is subject to an enhanced DBS check

This role is funded by The National Lottery Community Fund.

Are you self-motivated, flexible and adaptable, content to work both independently and collaboratively as part of a team? Do you share our passion for serving those crossing our threshold and for those in need in our town? If you think this role could be calling you, please read on. 

We believe God’s vision for Coffee Bar is to be a place of wellbeing, belonging and community which strives for justice for the people we serve. We want to recruit someone who shares our vision for social justice, and who brings skills and experience to strengthen our team.

We have achieved a huge amount through our dedicated staff, trustee and volunteer team so why appoint a Capacity Building, Partnerships & Funding Coordinator? Our work and impact have been recognised by several funders, including The National Lottery Community Fund which recently awarded Coffee Bar a five year funding package. But there is more to do. We want to build capacity, enhance our collaborative working model and improve financial resilience so that Coffee Bar is sustainable and continues to respond to and meet the changing needs of our community. This new role will be core to developing what we do and how we work.

This is a new and multi-faceted role which will develop over time, although your key responsibilities will be:

•   Capacity building - developing skills, support and structures

•   Partnership development and management - sustaining and enhancing our partnership and collaborative working model with statutory agencies and fellow VCFSEs

•   Building financial resilience – including securing new funding

Because of the nature and the importance of this role, we are seeking candidates with experience in at least two of the three key areas (or deep experience in one of these areas).

We’d love to hear from people who are excited by this opportunity to increase Coffee Bar’s effectiveness, sustainability and resilience, equipping Coffee Bar for growth and supporting Holy Trinity’s mission of reflecting the love of Christ in the heart of Warrington.

The closing date for applications for this role is 24th February 2025 and more details about the role (including essential skills and experience) and the application process are available on our website. 

Safeguarding and safer recruitment

Holy Trinity is committed to safeguarding children, young people and vulnerable adults and to safer recruitment. More details about the specific reference and screening check requirements for this role can be found within the Job Description and on our website.

We are seeking a passionate individual to join our small but mighty team. This is an excellent opportunity to bring your skills and experience to a charity that aims to have a big impact in the community.  Your role will be to raise funds for the charity through varied community fundraising activities, including our flagship fundraising event Croyde Ocean Triathlon, as well as other smaller fundraising events throughout the year. The postholder will also be required to support and nurture existing relationships and look for new engagement and fundraising opportunities with local businesses, community organisations and schools, ensuring an effective, efficient and impactful journey for new and existing supporters.

Charity Purpose:

Earth Action North Devon (formerly Plastic Free North Devon) is a local environmental charity on a mission to protect and improve our environment through community led action. We aim to connect people with their natural surroundings through conversations, education and events to ensure residents and visitors alike want to protect what our very existence depends on. We want to see radical transformation towards a healthier and more informed relationship with the environment.

PLEASE NOTE: We are currently rebranding and the formal launch of our new name is at the end of March.

Role Purpose:

To help EAND generate income and expand its community fundraising efforts in order to help meet the charity’s mission.

PERSON SPECIFICATION 

We are a small, dedicated team so a committed and proactive approach is essential to help us continue to work towards our mission.We are looking for someone who:

• Has a keen interest and experience in community fundraising

• Is an excellent and adaptable communicator, comfortable engaging with people in a range scenarios (public, corporate and community events to 1-1 engagement)

• Is a forward thinking, team player with a ‘can do’ attitude and an ability to take initiative and get stuck in Is adaptable and able to work efficiently with a small team in a busy office

• Has the ability to manage and execute multiple tasks

• Is passionate about protecting and improving our environment and has a commitment to the values and mission of Earth Action North Devon

Responsibilities

• Cultivate and recruit new and existing supporters to participate in a range of events including those planned by EAND as well as ‘host your own’ fundraising events. 

• Support existing fundraisers to keep them engaged, maximise their value and retain them as supporters

• Work closely with the CEO and comms team to create engaging fundraising materials and create effective campaigns

• Organise fundraising events to maximise income (quizzes, raffles, etc)

• Liaise with local partners to encourage support

• Work closely alongside the CEO and team to deliver the fundraising strategy

• Develop and forge new and existing relationships with local clubs and associations to secure their support both financially and in raising environmental awareness and supporting action to contribute towards  the charities mission

• Support the CEO to sustain and build our existing business support network and better interlink with our fundraising activities 

• Create and maintain supporter fundraising information trackers to accurately record and monitor income against targets

• Represent the charity at events

• Carry out office and general duties and tasks to ensure the effectiveness and smooth running of the organisation

• Duties may vary from time to time as determined by service and business need