Supporter Services Administrator Jobs in Hammersmith, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. War Child are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.
It’s an exciting time to join War Child as they have just launched their new Alliance initiative. The War Child Alliance brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, based in and around conflict-affected areas across the world and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.
As part of the Trusts and Institutional funding team of four you’ll work alongside the Head of Trusts and Institutional, Trusts Manager and Trusts Executive, and be line managed by the new Trusts and Institutional Funding Lead.
Your key objective is to provide operational, administrative and analytical support to the team to grow income and enable War Child to deliver quality programmes. You’ll ensure compliance with quality and donor requirements, contribute to effective risk management, provide support for the different donor accounts and ensure processes and systems are in place, implemented and efficient.
The role requires proactive collaboration with cross-functional teams, excellent organisational skills, attention to detail and strong communication skills.
About the role
- Develop donor profiles by conducting research on potential donors, including their funding focus, giving history, and connections to War Child.
- Plan and prepare meetings with donors by collaborating with senior colleagues and stakeholders to determine strategic objectives and key messages.
- Monitor and share potential funding opportunities with the relevant Donor Account Managers within the Trusts and Institutional Funding team.
- Support the implementation of internal grant management processes.
About you
- Experience of fundraising for an international development organisation.
- An excellent verbal communicator, confident in dealing with people at all levels, externally and internally, with the ability to influence and negotiate.
- Interested and knowledgeable in current developments and trends in the international aid sector.
- Committed to War Child’s mission, vision and values.
Employee benefits
Benefits include:
- 28 days per year (full-time) annual leave, rising to 33 days with service, plus bank holidays.
- 5% employer pension contribution
- Enhanced maternity, paternity, adoption & shared parental leave.
- Healthcare cash plan
- Free, confidential one-to-one wellbeing consultations with trained counsellor
Expert recruitment for fundraisers and charities.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
We are looking for a CRM Developer to work collaboratively with the Head of Business Intelligence, the Database and Analysis lead and other teams within Scope in delivering a best in class CRM.
Fixed term 12 months, 35 hours per week
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with flexibility to work from the office and from home.
The role
As our CRM Developer, you will act as one of Scope’s technical leads, primarily responsible for configuring and developing our Dynamics 365 estate over time. This role is crucial in shaping CRM systems solutions architecture and design, collaborating closely with the Business Intelligence team to enhance our systems and contribute to the wider Dynamics strategy.
As a CRM Developer, you will:
- Be the go-to expert for Dynamics CRM, solving problems and helping others.
- Work with the business team to find and implement the best solutions.
- Improve the system to make it faster and more stable.
- Turn ideas into new features and update the system every month.
- Review changes and fix any issues with the CRM system.
- Manage the data coming into the system and keep everything organised.
- Stay updated with new features in Dynamics 365 and add them as needed.
- Write and update guides and documents.
- Make sure the system follows company rules.
- Lead projects and help train the team.
- Do other tasks as needed.
- Create support materials and technical documentation for IT and Database teams.
- Ensure system compliance with company policies and standards.
- Stay current with Microsoft Dynamics 365 updates and incorporate necessary changes.
- Lead project initiatives and provide training and support in collaboration with the Business Intelligence team.
- Perform other tasks as assigned within the scope of the role.
For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description on our website.
About you
To be successful in this role we are looking for someone who has:
- A Microsoft certification in Dynamics 365
- Experience with Power Apps, Power Platform, Power Pages, Customer Voice, and the basics and main features of Dynamics 365
- Experience customizing Dynamics 365 and understanding databases and cloud services
- Experience with moving and connecting data using tools like SSIS, Power Automate, REST APIs, and Azure Data Factory
- Experience in checking and testing the quality of work
- Familiarity with project tools like Visio, JIRA, and Azure DevOps
- Knowledge of Microsoft programs like Office 365, SSRS, SSIS, and SharePoint
- Experience with Azure DevOps, SQL Server, JSON, Python, R, and process control tools
- Experience with MS Power Platform (PowerApps, Power Automate)
- Experience helping users or managing a support desk
- Strong skills in Excel
- Ability to explain technical ideas in a simple way
- Problem-solving skills for data issues
- Experience hiring, managing, and developing team members according to company policies
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
About Us
Travalyst is a not-for-profit organisation working to identify – and help bring about – the systemic changes needed in order for sustainable travel to be taken out of the niche, and into the mainstream.
We believe tourism can, and must, play a key role in achieving a sustainable future for our world; so we’re convening the key players, and catalysing the necessary action, to change the impact of travel, for good. We are committed to being a driving force that redefines what it means to travel, helping everyone explore our world in a way that protects both people and places, and secures a positive future for destinations and local communities for generations to come.
We were founded in partnership with Booking (dot) com, Expedia, Google, Skyscanner, Trip (dot) com Group, Tripadvisor, and Visa. The Travalyst Coalition now includes eleven of the world’s leading companies and brands associated with travel working with us to make travel more sustainable.
Travalyst provides supportive, independent and neutral governance, empowering our Coalition of some of the biggest – and occasionally competing – travel companies and service providers to share data and accelerate change. The goal is to bring credible, consistent sustainability information to the mainstream, helping both travellers and travel companies make better, greener choices.
About the role
Travalyst is recruiting its first full-time COO. This is a broad role, supporting Travalyst’s CEO and a growing Executive Leadership team to enable delivery of this first-of-its-kind global initiative. Now in its 5th year, the Travalyst team and organisation is scaling quickly to drive progress and accelerate impact.
About you
You will be able to demonstrate a track record in successful organisational design and implementation, including the development of effective but adaptable systems and processes and their roll-out across a complex organisation with multiple partners and stakeholders. You will manage and lead on finance, governance and risk, ensuring that Travalyst is run according to the highest standards for a UK not-for-profit organisation.
Proven scale-up operational experience, in a sustainability-focused organisation and/or a UK not-for-profit, is essential. Strong project management skills, enabling effective prioritisation and decision-making and excellence in delivery, would be of huge benefit in the role.
Areas of responsibility:
Governance, Legal & Risk
· Be accountable for governance structures and processes, including reviewing and revising governance documentation annually
· Ensure compliance with UK statutory and legal obligations
· Support the Travalyst Board and CEO to ensure effective risk management and mitigation
· Support CEO with preparation of Board packs and attend Board meetings as an Observer
· Act as Company Secretary
· Provide oversight of legal discussions and documentation, working with pro-bono legal team where needed
Financial Management
· Oversight of financial management and administration, including near and longer-term financial planning, modelling, and cash flow management
· Manage outsourced Finance Director, bookkeeper accountants and auditors for budgeting, statutory accounting, audit, payroll, and tax - and evolve the Finance function as the organisation scales
· Support the CEO on funder management, leading on financial and operational aspects of fundraising, including leading grant application processes, budgeting and grant reporting
HR and Organisational Design
· Oversight of HR management and administration, including resource planning and recruitment
· Managed outsourced HR and recruitment consultants on professional development, culture & engagement, employee lifecycle management and recruitment initiatives
· Evolve HR function as the organisation grows
· Oversee workforce planning and recruitment for new hires supported by outsourced HR
· Ensure compliance of all existing legal/ contractual agreements with employees, consultants and suppliers
Operations and Strategy
· Support the CEO on the development of Travalyst’s annual strategic planning and lead on the accompanying operational plan
· Support the CEO in managing Travalyst Coalition Partners, including acting as the relationship lead where required
· Lead on Travalyst’s procurement process and manage key supplier relationships including all contracts, policies, and procedures
· Support the team to evolve Travalyst’s operating model, develop and manage systems and processes to ensure successful delivery of ongoing workstreams and new projects or initiatives
Resourcing & Project Management
· Lead on development and implementation of project management and delivery processes, ensuring excellence in delivery across project teams
· Lead weekly touchpoints to prioritise resources and workload, and track progress against milestones
· Focus and role model excellence in delivery through strong project management skills and ways of working
IT
· Lead the roll-out of new internal technology to support effective delivery
· Act as data protection officer (DPO) for the organisation, providing oversight and following best practice and regulation with regards to information, governance, data protection and adherence with UK GDPR
· Provide oversight of IT and data security
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Advisor
We are looking for an experienced customer focused People Advisor, with a solid generalist background, who is used to pro-actively coaching managers on a wide variety of People (staff and volunteer) activities and projects.
This is a home based role and applications from individuals who are seeking flexible working options are welcomed.
Position: POD35 People Advisor
Location: Homebased, UK, Nationwide however, occasional travel will be required as part of this role (May include team meetings or other work related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £37,750 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed-term maternity cover for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Midday 5 July 2024 (midday). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: Currently planned for the week commencing 8 July 2024. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the People Business Partner, the (role) will:
· Deliver people practices and support that strengthen our organisational culture, with a focus on recruitment.
· Provide trusted advice and coaching and to your areas guided by our policies, sound best practice and legal compliance.
· Deliver the support needed for the effective implementation of our people policies and practices. Leading on Employee Relations cases when needed.
Key responsibilities will include:
· To proactively develop trusted relationships across the organisation to support the business in understanding and implementing HR policies and practices.
· To provide trusted subject matter expertise and advice in line with Stroke Association policies and procedures across the people lifecycle, recommending development where relevant.
· To maintain up to date knowledge of employment law and HR best practice as it relates to Stroke Association policies and practices and to check systems and processes are compliant.
· Effectively use the HR system and data to implement policies and practices, knowledge of Itrent is desirable, with a particular focus on recruitment.
· To support implementation of people processes, providing advice and support on process, and providing appropriate HR input during informal and formal processes.
About You
You will have a proven record of:
· Generalist HR experience
· Experience of effective team working and self-development, with a proven track record of supporting and delivering HR operations
· Relevant professional people qualifications and membership of CIPD
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as People, Personnel, HR, Human Resources, People Assistant, Personnel Assistant, HR Assistant, Human Resources Assistant, People Advisor, Personnel Advisor, HR Advisor, Human Resources Advisor, People Officer, Personnel Officer, HR Officer, Human Resources Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Vacancy
Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 40 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. In the UK, IRW has a partner whose main role is to raise funds, raise awareness, carry out advocacy and support domestic programmes: this partner is called Islamic Relief UK (IRUK).
Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Community Fundraising Officer – London & South’ to be based from its Whitechapel Office, London. The organisation is currently operating to a hybrid working model.
The purpose of the role is to support the Regional Community Fundraising Manager in fulfilling the organisational objectives of developing and optimising on community fundraising and volunteer initiatives.
The successful candidate must have:
- Experience in establishing and developing relationships with key stakeholders
- Experience in project coordination i.e. events and campaigns
- Experience of organising and supervising events
- Experience of recruiting, managing and developing volunteers
- Experience in motivating and managing volunteers
- Experience in professional fundraising
- Full UK Driving license
- Knowledge and understanding of the local region and community
- To prioritise and work well under the pressure of a busy environment
- To take a collaborate approach with a strong sense of teamwork and willingness to work with colleagues cross organisationally in support of wider objectives
- Well-developed interpersonal skills, with the ability to communicate effectively both verbally and in writing as well as build relationships with people of all backgrounds, levels and settings
- Excellent presentation skills
- Strong motivation and empathy towards the aims and objectives of the organisation
- Proven ability to work on own initiative and to tight deadlines, prioritising a variety of important and urgent, but diverse tasks
- Excellent administrative and organisational skills, with high standards of computer literacy including MS office packages.
- Numerical skills and the ability to work accurately under pressure and pay attention to detail
- Ability to prioritise and plan work, set and achieve deadlines, establish and maintain monitoring systems etc.
- Ability to represent Islamic Relief in a wide range of situations
- Good understanding of international development and humanitarian work
- Good understanding of the Fundraising sector, standards, practises and frameworks.
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place in mid-late July 2024.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- criminal records check
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Project Lead
Job reference: REQ001448
Salary: £37,000 to £41,000 per annum
Contractual hours: 37.5
Basis: Full Time
Region: London
Closing date: 8 July 2024 at midnight
Interview dates scheduled for 18 July 2024
The Role
As Project Lead for United Learning, you have the opportunity to make a difference on a large scale.
In this role you will have two key responsibilities – to ensure the successful delivery of our group wide stakeholder surveys (to pupils, staff and parents) and to support with organisation-wide performance management. This role provides a unique opportunity to work with teams across United Learning’s central office and with schools.
You will ensure the successful delivery of our surveys programme including working with our partner, Edurio, to manage all aspects of technical set up and supporting schools to ensure they are prepared to deliver these surveys locally. You will shape and oversee the delivery of analysis based on survey results to ensure we are using this data to inform priority areas and improvements. You will look for ways to improve the set-up processes as well as how we use the data derived from the surveys.
Supporting with performance management you will monitor progress against our five-year strategy, annual plans and group wide KPIs, providing timely management information to our Executive Board and Trustees to ensure they are aware of key issues and have visibility of progress towards our strategic objectives.
As part of Strategy and Performance you will also have the opportunity to be involved in projects outside these main areas of responsibility.
You will be based in our London office, with occasional travel to other office and school locations. United Learning is happy to consider requests for flexible working, including hybrid home/office working.
About You
We are seeking someone with experience or an interest in strategic planning and performance management in complex organisations. You will have the ability to work with a range of stakeholders, be adaptable to change and work well under pressure. You will be able to present complex data and information clearly to others and in a way that aids decision-making.
You will have the ability to work through complex projects methodically, have an excellent eye for detail and be capable of managing competing demands. Formal project management experience would be an advantage.
This role would suit a candidate who takes satisfaction from improving processes year on year with the curiosity to try new ways of working to bring about improvements and efficiencies.
If you are interested in joining a team that is committed to making a real difference to children and young people and meet the person specification, we would very much like to hear from you. We are open to offering the role as a secondment and are particularly keen to receive applications from individuals from backgrounds typically under-represented in the education sector.
United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.
Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.
United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.
Rewards and Benefits:
· Competitive salary.
· Contributory pension scheme.
· 26 days holiday
· Occupational sick pay, protecting you and your family.
· Competitive maternity, paternity, and adoption benefits.
· Extensive range of employee benefits through our partner Perkbox.
· Continuous Professional Development options that will be tailored to your needs.
· A supportive team across the country.
We are open to requests for flexible or part-time working; and we encourage open and regular conversations about work-life balance.
Further information
For an informal conversation about this opportunity, please contact Sarah Smith, Head of Performance. Please click on the apply link for full email address.
United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12. Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Advising, guiding, preparing and pastorally accompanying those discerning a calling to senior leadership roles in the Church, creating frameworks, supporting the process of identifying, sustaining and developing as diverse a pipeline as possible.
- Advising bishops and others on individuals who may have a calling to senior leadership roles, pastorally supporting clergy in their discernment, identifying, supporting and signposting to areas for ongoing development.
- Supporting the engagement with individuals and key stakeholders and networks relevant to, and interested in, the senior appointment process.
- Providing coaching and skills training to individuals or groups to support them in engaging effectively with senior appointment discernment processes, including, but not limited to, courses, webinars, seminars, training sessions and other activity, creating appropriate frameworks for this work.
- Working proactively and collaboratively with others in the team and outside on discernment and development activity, sharing learning and best practice, contributing to its evolution.
- Build networks within the Church to ensure proper signposting of individuals outside of senior appointment discernment processes.
- Proactively and professionally engaging with diocesan stakeholders on the planning and delivery of appointment processes and associated consultations within dioceses and cathedrals, drafting high-quality, comprehensive reports that sensitively and appropriately articulate and encapsulate the joys and challenges of the mission and ministry of the Church in a given context.
- Supporting the work of appointment panels, professionally and confidently guiding and advising them in their discernment, whilst following agreed policies and procedures. Drafting high-quality role profiles, adverts, candidate briefing packs and other documentation. Coordinating and preparing for, advising on and participating in, longlisting, shortlisting and interview processes.
- Journeying alongside candidates at all stages in the process, making sure they are fully and pastorally supported in their discernment, working with colleagues to provide appropriate feedback and advising on areas of ministerial development.
- Using best practice in HR and development to contribute to other projects related to the work of the team, including, but not limited to, policy, frameworks and systems, governance, oversight and communications. Carrying out research, drafting and keeping updated high-quality reports, policy and other papers. Ensuring that the team is at the forefront of the implementation and sharing of best practice, collaborating with key stakeholders, both internal and external.
- Educated to degree level, or equivalent recent and continuous professional development.
- A human resources and/or coaching qualification commensurate with the scope of the role, with evidence of recent and continuous professional development and demonstrable HR and coaching experience and skills.
- Evidence of, and interest in, the development and implementation of effective HR, policies, frameworks and systems, particularly in connection with development, coaching and appointments.
- Commitment to, and a track record of, supporting individual development.
- Experience of, and a passion for, creating tools and other resources to support individuals with their development.
- Significant experience of, and interest in, selection, resourcing and development practice for senior leadership roles gained in an organisation of scale with complex structures.
- Significant experience of, and interest in, the use of selection and development tools and methods (including psychometrics).
- An affinity with, and hands-on experience of, using technology to support and drive best practice in HR and professional development, together with a vision of its potential, and an ability to develop and implement system change.
- Experience of working within, and supporting, governance frameworks.
- Experience of supporting and increasing participation of under-represented groups, including those from UK Minority Ethnic/Global Majority Heritage backgrounds, or with a disability.
- Outstanding oral and written communication, public presentation, facilitation and influencing skills, the ability to produce detailed, high quality written reports and policy papers.
- Successful track record of working well with others, both within an organisation and in external networks, with the ability to develop ideas with other people.
- Ability to work both at a strategic and operational level, being comfortable in both and able to move seamlessly between the two.
- Ability to manage a busy workload, be highly organised with the ability to deliver a number of projects at the same time and meet competing deadlines.
- Exceptional attention to detail and consistency.
- Ability to navigate a complex political landscape with professionalism and confidence.
- Ability to discern, encourage and empower gifts in others, including vocations to senior leadership roles in the Church, and associated development activity.
- Ability to have vocational conversations within a Christian context, pastorally support clergy discerning a call to senior leadership roles and give appropriate feedback.
- Excellent planning, organisation and administrative skills, including ability to use IT software (e.g. Microsoft Office and SharePoint) and able to be self-supporting in the planning and organisation of their programme of work.
- Highly resilient with a high level of self-awareness.
- Delivery and stakeholder focused.
- Ability to work effectively and confidently with an intellectually challenging client group.
- A strong empathy and interest in people and effective organisational development and culture.
- A strong understanding of, and empathy with, the mission and ethos of the Church of England and the development and appointments process for senior clergy. Ability to show familiarity with, and be comfortable supporting, different contexts of Church life across the breadth of theological and church traditions.
- Inspiring, enthusiastic, encouraging and supportive to others, both one-to-one and in groups.
- Highly emotionally intelligent.
- A high degree of discretion in handling confidential personal matters and information.
- Highly engaging, with the ability to build effective relationships with people and able to build credibility with senior clergy and staff.
- A demonstrable commitment to diversity and inclusion.
- This is a demanding and impactful role that will require the post holder to occasionally work hours outside those prescribed. It will also require frequent travel around the dioceses of the Church of England and occasional evening working.
- The Church's culture and the appointments processes are deeply intertwined with its theological heritage. The postholder will need to be interested in, sensitive to and sufficiently resilient to work creatively with the language and concepts that emerge from this.
- A human resources (ideally CIPD Level 7) and coaching qualification (ideally ILM Level 7), or equivalent.
- A salary of £66,186 per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary
- 30 days annual leave
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster.
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
Hours: Full time – 35 hours per week
Contract: Fixed term until 17.01.25
Benefits:
- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London/Bristol - flexible working arrangement can be agreed with the line manager.
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Policy Officer, who will work to support our policy team to develop high quality, relevant, evidence-based policy. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in providing support to a hard-working team and helping to develop policy positions that protect the interests of housing associations?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- Providing support to the team in engaging with member housing associations to identify and respond to the key opportunities and challenges facing them now, and in the future.
- Undertaking evidence gathering and analysis to support policy development.
- Contributing to policy development, including by drafting text for briefings or consultation responses, and taking forward elements of policy projects with support from colleagues.
- Supporting the running of policy team meetings and events.
The successful candidate:
The successful candidate will be able to demonstrate:
- Experience of delivering excellent customer service and giving accurate advice/information in a timely manner.
- Knowledge of or interest in housing and social policy.
- Knowledge of or interest in the policy development process.
- Ability to communicate in writing and verbally to different audiences.
- Ability to bring together and summarise information from different sources.
- Excellent administrative skills with the ability to prioritise, multi task and meet deadlines.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 8th July 2024
Interview date: week commencing 22nd July 2024
Associate Director of Policy & External Affairs
Circa £70,000 pa plus excellent benefits
London WC1 and home-based
35 hours per week
Permanent
The Associate Director of Policy & External Affairs is a highly influential role within the College as you will help advance our influencing activities to shape paediatric care, support the paediatric workforce and improve child health outcomes in the UK.
As Associate Director of Policy & External Affairs, you will take responsibility for developing policy and external affairs activity that builds the College’s reputation amongst its key audiences, including decision-makers in governments, parliaments, the NHS and other policy makers and shapers. You will also lead on the College’s four-nation policy and external affairs strategies, working with relevant teams, committees and working groups in line with the annual operational plan.
Reporting to the Executive Director of Membership, Policy & External Affairs, you will provide senior strategic direction and operational leadership for three reporting teams, setting a high standard of work outcomes and a proactive and supportive work culture.
Leading cross-functional collaboration, you will work with other divisions to align the College’s influencing and communications activities to ensure the positive impact of our offering is actively communicated to our key stakeholders.
Educated to degree level or with equivalent professional experience, you should have a proven understanding of the structures and working of the Westminster government and the devolved administrations, along with health and social care organisations and local authorities. You will be an adept communications professional skilled at maintaining organisational reputation and landing key messages in the external environment.
With an in-depth understanding and experience of the political context in which policy decisions are made, your political astuteness and judgement in influencing policymakers and other stakeholders, will ensure you can achieve effective advocacy.
You should have exceptional experience and understanding of the national and international policy architecture, the policy environment and the networks within it. You should also have demonstrable experience of developing and delivering high-impact integrated campaigns.
Excellent liaison and consultation skills and the ability to persuade at a senior level in all sectors, including with politicians and senior executives, along with significant experience of proactive and reactive media handling are essential.
Significant management experience along with a background of leading multi-disciplinary teams and operational planning in a high-stakes area, are also essential. Membership of an appropriate professional body – e.g. CIPR – would be desirable.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 22,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4-week cycle and the remainder from home.
Closing date: 2 July 2024.
The client requests no contact from agencies or media sales.
Do you want to join an organisation that makes a profound and immediate difference to patients’ hospital experiences? Would you like to be part of a team that funds ground-breaking research with the potential to change people’s lives? Do you thrive generating analysis and insights in a dynamic environment to ensure outcomes continuously improve? If so, this might be the ideal opportunity for you.
Harris Hill is partnering with the Royal Free Charity, an ambitious hospital charity with a vision that everyone served by the Royal Free London NHS Foundation Trust has access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact.
Their dynamic fundraising team generated £4.5 million through donations in 2023/2024, and they are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. They are now seeking a proactive, experienced, and hands-on individual to join the team as a Fundraising & Engagement Officer- Royal Free Hospital on a permanent basis.
Key details:
Role:Fundraising & Engagement Officer- Royal Free
Location: Hybrid working, 2 days in the office (NW3)
Salary: £30,000 per annum plus benefits
Contract: Full time or par-time, permanent
Amongst other criteria, the successful candidate will have:
- Experience of working in a fundraising environment (desirable)
- Experience of working in a customer focused environment (desirable)
- Experience of relationship development (desirable)
- Strong IT skills, proficient in using Microsoft Word, PowerPoint and Excel
- Excellent numeracy, literacy and administrative skills
- Confident working autonomously and taking initiative to achieve results
- Able to adopt a proactive approach to working
- Ability to build and maintain relationships cross-departmentally and with external suppliers
- Ability to work methodically with excellent attention to detail
- Able to deal with sensitive information in a confidential and professional manner
- Ability to take ownership of tracking and evaluating progress and actively working towards KPIs
- Effective negotiation skills
- Ability to problem-solve, make recommendations, and implement solutions
- The ability to manage and juggle a large workload whilst maintaining an excellent service level to internal & external stakeholders
Closing date for applications: 9am, Tuesday 2nd July.
Date of First Interview: W/C 8th July.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The vacancy
Who are we?
We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.
Do you want to be part of that?
The Duke of Edinburgh’s Award (DofE) is a world leading youth charity which gives young people the chance to develop skills for work and life.
Our structured programmes of volunteering, physical and skills-based challenges inspire, guide, and encourage young people to widen their experiences and learn new skills.
Through a licensing process, we partner with youth organisations and support them in their delivery of our programmes to their young people. These organisations range from schools and colleges to local authorities, charities, secure units, and community organisations.
Through our current five-year strategy Youth Without Limits, we are working to ensure the DofE is open to all young people aged 14-24 across the UK, and that our participants reflect the most diverse generation of young people ever.
What is the role?
This a 12 Month Maternity contract.
Working within our values and behavioural framework, the role involves closely managing the relationships of our partner organisations (known as Licensed Organisations – LOs) and ensuring those within your portfolio offer quality and inclusive DofE programmes to young people.
While managing these relationships, across your portfolio area in Teesside, you will also identify and develop new relationships with appropriate educational and community organisations to widen the access of the DofE to young people, particularly those who experience marginalisation.
You will be undertaking regular meetings, in person and virtually, engaging with a wide variety of stakeholders at different levels within different organisations across your portfolio area. When not out at meetings, you will be working from home.
Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their future opportunities.
What are we looking for?
We are looking for a team player who has a passion for the development of young people and who will be enthusiastic, who can engage and influence a variety of stakeholders and who will be an authentic ambassador for the DofE.
You will need to have good communication and interpersonal skills to engage with internal and external stakeholders and have the skills to inspire and influence them to enable young people to participate in DofE.
To undertake the role, you’ll need to be exceptionally organised, have the ability to prioritise your workload, meet deadlines and have excellent administrative skills, being both computer literate and competent in MS Office applications.
We are looking for someone who has a positive outlook and who will actively contribute to our team.
The role will be mixture of home based and field based. The successful application should live within, or very close to, the portfolio area of Teesside with a full driving/motorbike licence and access to a vehicle.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays, paid director days, volunteering hours, Healthcare cash plan, employee assistance programme and an extensive online training programme, plus many more. (based on 35 hours).
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is Midnight on Sunday 7th July 2024.
Successful applicants will be invited to attend an interview during the week commencing 15th July 2024. Interviews will be held in person, venue TBC.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
The client requests no contact from agencies or media sales.
Do you want to join an organisation that makes a profound and immediate difference to patients’ hospital experiences? Would you like to be part of a team that funds ground-breaking research with the potential to change people’s lives? Do you thrive generating analysis and insights in a dynamic environment to ensure outcomes continuously improve? If so, this might be the ideal opportunity for you.
Harris Hill is partnering with the Royal Free Charity, an ambitious hospital charity with a vision that everyone served by the Royal Free London NHS Foundation Trust has access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact.
Their dynamic fundraising team generated £4.5 million through donations in 2023/2024, and they are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. They are now seeking a proactive, experienced, and hands-on individual to join the team as a Fundraising & Engagement Officer- Chase Farm Hospital on a permanent basis.
Key details:
Role:Fundraising & Engagement Officer- Chase Farm
Location: Hybrid working, 2 days in the office (EN2)
Salary: £30,0000 per annum plus benefits
Contract: Full time or par-time considered, permanent
Amongst other criteria, the successful candidate will have:
- Experience of working in a fundraising environment (desirable)
- Experience of working in a customer focused environment (desirable)
- Experience of relationship development (desirable)
- Strong IT skills, proficient in using Microsoft Word, PowerPoint and Excel
- Excellent numeracy, literacy and administrative skills
- Confident working autonomously and taking initiative to achieve results
- Able to adopt a proactive approach to working
- Ability to build and maintain relationships cross-departmentally and with external suppliers
- Ability to work methodically with excellent attention to detail
- Able to deal with sensitive information in a confidential and professional manner
- Ability to take ownership of tracking and evaluating progress and actively working towards KPIs
- Effective negotiation skills
- Ability to problem-solve, make recommendations, and implement solutions
- The ability to manage and juggle a large workload whilst maintaining an excellent service level to internal & external stakeholders
Closing date for applications: 9am, Tuesday 2nd July.
Date of First Interview: W/C 8th July.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Saint Paul’s is a dynamic church at the centre of our capital city, London. We have a vision to Encounter God and Awaken the City. Our desire is to become a white-hot centre of faith, where people can meet with God and learn what it means to be empowered by His Spirit in their everyday lives. We inspire our congregation to see God’s Kingdom come here on earth as it is in heaven, wherever He has called them to live, work and play their part in awakening our city with the good news of Jesus. If we have any particular emphasis after being a community who honour and seek God’s presence, it’s to empower the emerging generation as we pass on the baton of faith and raise up disciples who will lead and influence in every sphere of society.
Our Youth Ministry has grown over the past two years, and we have a strong team of volunteers who enjoy serving and leading. Our Sunday morning youth groups see up to 40 teenagers each week, with Friday nights gathering 20-25 at the moment. At our 5pm service we often see 40-60 teenagers attending – many of whom don’t attend any of the other groups (yet!). We are seeing young people with a confidence to invite friends and share their faith, and anticipate a season of growth ahead.
We’re surrounded by secondary schools, with a huge potential for mission and chaplaincy. We have strong links with Onelife who are based at Saint Paul’s, the HTB network and Stewards Trust. We also have a SPEAR centre at Saint Paul’s where we run up to 6 programmes a year helping young people who face a variety of challenges to accessing employment.
Overall purpose of the role
As our Youth Pastor, you will be part of the Emerging Generations team, which is currently in a fun and exciting position of rebuilding and pioneering a new way of ministry for our Kids, Youth & Students.
We’re looking for someone with a clear sense of calling to develop our vision to see many young people come to know Jesus. You’ll need a proven track record of shaping a growing youth ministry, equipping young people to become disciples who lead and influence the world around them.
We’ll give you space to pioneer projects which ensure the spiritual, mental, emotional, and relational health of young people. Recognising and releasing gifted volunteers and teams will be essential if we are to continue seeing the momentum that has been building.
You will be part of a passionate and growing staff team who are committed to seeing God’s presence transforming lives. We have a high value for worship and prayer, the team are always seeking God’s direction in the next steps of the church. You will play an essential part in the team in advising and championing the work we are able to do to see the next generation come alive in Jesus!
Main Responsibilities of the Role
· Communicate and inspire the vision of Saint Paul’s Hammersmith to our youth (11-18 years).
· Grow a healthy and spiritually mature youth ministry through cultivating both one-to-one and group relationships.
· Develop a mentoring/discipleship network for young people to be spiritually supported in their faith journey.
· Create and deliver a plan of mission to meet the needs of local unchurched young people, with a particular vision to build strong relationships with local schools, and maximise opportunities of connecting with SPEAR.
· Innovate, plan, and execute youth events and activities in collaboration with strong volunteer teams.
· Lead, equip and develop the volunteer youth team, offering spiritual guidance and practical training, ensuring they are well supported to facilitate all that is required of them in the youth ministry and beyond.
· Build good relationships with parents, helping them to understand the work of SPH Youth as well as connect and support each other in discipling their teenagers.
· Ensure SPH youth is a safe space for all young people and team, following up on DBS checks and safeguarding training and policies.
Experience
· Good experience of working with young people, with a demonstration of how they have grown in their discipleship.
· A track record of recruiting and building committed volunteer teams.
· Excellent communication skills to mobilise and encourage youth, volunteers and parents.
· A passion to reach, connect with and disciple young people. Someone who has a strong desire to share the Gospel and see salvation amongst young people in West London.
· Knowledge of and a passion for growing young leaders who will be inspired to lead across every sphere of society.
· A strong verbal communicator, preferably with experience in preaching and teaching in a church context.
· Able to work across communities and build relationships with a diversity of youth and their families.
· Competent in organisation and administration to ensure activities and events can be planned and executed in an efficient way.
· An understanding of safeguarding and how to keep young people and vulnerable adults safe.
General
· Play an active role in the pastoral and missional leadership of the church.
· Understand, demonstrate, and enable Saint Paul’s Hammersmith’s vision and values to be demonstrated in action.
· Operate as a team player demonstrating willingness to work within a ministry team.
· Comply with Saint Paul’s Policies, Procedures and guidelines and data protection requirements. Seek clarification as required.
· Ensure all information relating to teams, staff, volunteers, children/youth is treated with the utmost care and discretion in terms of personal data and integrity.
Package
· Annual salary of £27 - £31k depending on experience
· 25 days of annual leave plus bank holidays
· Pension
· Annual staff retreat at an offsite location
· Staff retreat days and investment days
Working Requirements
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Proof of right to work in the UK according to UK Legislation.
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Days of work: 35 hours per week, Sunday – Thursday and Friday evenings.
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This post carries a genuine occupational requirement that the holder be a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.
Key church services and events
· Annual Parochial Church Meeting, Church Weekend, and some evening events
· Easter and Christmas services
· Staff events: Staff retreat (typically 1 week in January)
· Attendance at Tuesday morning staff meeting
How to Apply
Interested candidates should submit a completed Application Form plus CV, outlining competencies and experience that align to the full description:
Application form: Download here
Job description: Download here
Submit Completed/signed application Form and CV here.
Applications will close on Sunday, 21 July 2024, with interviews held on Tuesday, 23 July 2024.
The client requests no contact from agencies or media sales.
Would you like to join RBL’s influential Campaigns, Policy and Research team as our Research Manager?
We are looking for a Research Manager to lead design and delivery of RBL’s research into the needs and experiences of the armed forces community.
Reporting into our Head of Policy & Research, this role will see you work with colleagues and the sector to ensure the best possible evidence is used to inform future policy, campaigns, and service delivery. You will design and deliver a research strategy which maximises impact and value for money, and ensures RBL is at the forefront of research into the needs and experiences of the armed forces community.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who are serving or have served to keep us safe and protect our way of life.
Key responsibilities will include:
· Design and deliver a range of research and analysis activities, making use of a range of qualitative and quantitative methods
· Develop project briefs and specifications for commissioned research and evaluation
· Ensure the views and insights of RBL and our beneficiaries are represented in research happening across the sector
· Ensure robust research findings are used to inform RBL’s policy positions and campaigns
· Line manage the Research Officer, enabling them to develop skills and experiences to maximise their impact in their role
· Establish a strong network of research professionals and decision-makers in the Armed Forces sector and beyond, to ensure we can learn from latest findings and innovation, share our work, and maximise opportunities for collaboration
At RBL, we support our people and their wellbeing with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings) to our London Head Office hub.
Should you wish to explore a hybrid London working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Friday 5th July 2024
Interview Date(s): Virtual Interviews to be held Monday 22nd and Tuesday 23rd July 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?
Then this could be the role for you. Join us as our next Centre Manager, and use your leadership and interpersonal skills to head up the team of three, delivering employment support in London.
You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 9,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
The important stuff
Location: Spear Hammersmith, Spear Kennington, & Spear Bethnal Green
Contract: Permanent, Full-time
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Salary: from £30,000
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate
Application pack: Download our application pack below for more information about the role and Resurgo
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
In this role, you’ll be responsible for:
Strategy, vision and impact [25%]
- Be at the forefront of leading Resurgo’s ‘big picture’ vision of a transformed society, empowering churches to transform young lives
- Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme
- Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets
Leadership, line management and training [25%]
- Lead your team with confidence; spurring them on in Resurgo’s mission; invest in a team culture of excellence, belonging and fun
- Manage and develop the Lead Coach and Graduate Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
- Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme
Relationship management [20%]
- Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees
- Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
- Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate and donor relationships. For example, by hosting prospective donors in the Training Room
Delivery of the Spear Programme [20%]
- Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets
- Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
- Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment
Operations [10%]
- Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies
This role will suit you if:
- You are an active Christian, passionate about your work being a lived expression of your faith
- You want to help others reach their full potential, and enable young people to overcome significant barriers to employment
- You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
- You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
- You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills
- You are steady under pressure, and able to juggle competing priorities
- You are looking for a varied, hands-on role, where you won't be tied to a desk
- You are IT literate
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities
- Training, guidance and funding to complete your professional coaching accreditation
- Progression opportunities through professional development 1-1s
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Summer and autumn staff conference days, plus a two-night Christmas retreat
A couple of things to note:
This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
In the event of a job offer, a DBS check will be requested.
The client requests no contact from agencies or media sales.