Supporter Services Administrator Jobs in Hammersmith, Greater London
We are delighted to be working with a leading disability charity to find an experienced customer service professional to lead a high-performing Sales & Reservations function. The charity provides essential short breaks for disabled people and their carers that boost wellbeing and rejuvenate relationships and this role is vital part of their mission. You will focus on achieving revenue and occupancy targets, while also providing robust reporting, complaints handling and liaising with internal stakeholders to coordinate guest arrivals.
This is a great opportunity for an expert in customer service delivery to lead on the optimisation of their in-house bookings function, including guest experience, systems efficiency, current processes and implementing strategic initiatives to increase occupancy. You will be working as part of the External Affairs division and will regularly represent the Sales function at wider Executive level meetings.
To be a successful Sales and Reservations Manager, you will need:
- Previous experience of leadership and line management in a customer-focused team, ideally in a hospitality or care environment
- Commercial awareness and experience in reporting/analysis and operating and optimising a CRM system and online bookings
- Team management experience, building high performing teams
Salary: £37,485
Contract: Permanent
Location: London/Hybrid
Deadline: 31st May
Interviews: 6/7th June
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
If enough applications are received the charity reserve the right to end the application period sooner.
Job Description – Operations Manager
IcFEM Dreamland Mission is a Christian charity set up to help fund and support the work of IcFEM in
Kenya. We had been running for almost 20 years with volunteers
running a home-based UK office. Three years ago we employed staff in the UK for the first time. We
currently have income of £350k- £400k a year depending on the projects running. IcFEM Kenya is a
locally run organisation based at Kimilili in Western Kenya. IcFEM Kenya runs community projects as
well as a school and hospital. The past five years has seen our work grow significantly, including the
school and hospital which have developed into large institutions that are valued by the community
in Kimilili and fit well into the local government set up.
We are looking for an individual who is ambitious to see our ministry grow and is experienced at
blending trust in God with human endeavour.
We are seeking an Operations Manager who has experience of the charity sector and is prepared to
be flexible and adaptable to the needs of this small charity. There is the potential for flexibility within
this role and we would be willing to discuss a variation in hours worked. Some occasional evening or
weekend work will be needed, and occasional travel to Kenya is an important part of the role,
particularly to build relationships with the Kenyan team.
Operations manager
Full-Time: 37.5 hours a week or part time/job share considered.
Flexible working available
Work from home
Salary: £30,000-£40,000 PA (Based on experience)
Annual Leave: 25 days PA plus Bank holidays and your birthday if it falls on a weekday. The office
will shut 25th December -1st January and these days will not be counted as part of your leave
entitlement.
Accountable: Chair of Trustees, Treasurer and Secretary
Contract: Permanent (6-month probation)
Handover period: During the probation period some work currently undertaken by Trustees will be
handed over to the post holder. Upon successful completion of the probationary period the post
holder will report to the Chair of Trustees.
Job description
Governance and legal compliance
➢ Review and keep updated UK policy and procedure documentation, writing new policies
where necessary to encompass latest regulations
➢ Regularly review the Safeguarding policy, and risk assessment, with the Trustee who leads
on safeguarding
➢ Work with the Treasurer and Secretary to ensure compliance and deadlines for Charity
Commission
➢ Review “new volunteer” and “new staff member” packs to ensure they meet the legal
requirement of the Charity Commission and all data protection policies
➢ Ensure all staff and volunteers hold correct documentation such as DBS certificates
➢ Ensure compliance with all regulatory authorities and regularly report on these to the
Trustees
➢ Maintain up to date knowledge of Charity policy and procedures
Finance and administration
➢ Manage the charity income and donations, including processing of cheques, bank transfers
and donor management system to acknowledge donations
➢ Grow the number of individuals and churches in the UK who support this charity
➢ Develop and manage donor relationships.
➢ Maintain and develop appropriate financial policies
➢ Manage income from giving sites such as Just Giving, Virgin Giving and PayPal
➢ Manage designated project funds and other finance tasks
➢ Oversee the marketing and communication role to promote the charity
➢ Line manages the Operations Assistant
Project management
➢ Alongside the Operations Assistant, and working closely with the Kenya team, continue to
manage the school sponsorship scheme for IcFEM DEC primary school
➢ Alongside the Kenyan team grow and develop the secondary school sponsorship scheme
➢ Alongside the hospital staff, co-ordinate the UK funded DMH hospital projects including
reports and stories from Kenya
➢ Present own ideas for projects and start to take ownership of new projects
➢ Work with donors including churches to develop current and new projects
➢ Represent the charity externally and strengthen partnerships with all relevant stakeholders
➢ Manage the UK end of Community based projects (e.g. Tree Growing and Bee’s & Honey)
including communications, funding, donor and partner management
➢ Monitoring and evaluation
➢ Set up and manage a monitoring and evaluation system for all UK-funded projects
➢ Provide regular feedback to relevant Trustees or Volunteers who are partners on specific
projects and once a quarter feedback to Trustees meetings
General administration and IT
➢ Oversee regular updates to the website, and social media
➢ Manage enquires both on the telephone and via email
➢ Co-ordinate volunteers both in the UK and those wishing to visit Kenya
➢ Co-ordinate the office including annual leave and day to day planning
➢ Assist Trustees with other administrative matters
Person specification
We are seeking a servant-hearted, emotionally intelligent, self-aware and authentic individual who is
outward looking, a good communicator, level headed and tenacious.
Required experience
➢ Have had extensive experience of the charity sector
➢ Book-keeping, banking or other finance skills and/or experience
➢ Experience of managing teams including volunteers
➢ Proven track record of being a team player
➢ Proven track record of managing charity offices and projects
➢ Experience of working with the highest levels of discretion, integrity and honesty.
Desirable experience
➢ Experience of working in East Africa
➢ Experience of using Beacon Donor Manager, and Xero finance manager systems, and if not
willing to learn
➢ Experience of managing online donor platforms
➢ Experience of website management
➢ Educated to degree level in relevant area or relevant professional qualifications
➢ Fundraising experience
➢ Experience of marketing in a charity setting
➢ Experience of working with volunteers
Required skills and abilities
➢ Able to work with minimal supervision
➢ Good relationship management skills
➢ Have tact and diplomacy skills
➢ Excellent written and verbal communication, marketing and PR skills
➢ Have excellent IT skills including Excel and the ability to learn website management
➢ Highly organised, able to manage multiple tasks at once and under pressure, and adept at
building good relationships
➢ Able to foster a culture of innovation and initiative-taking, creating a ‘can do’ atmosphere
that values everyone’s contribution and coaches out the best in the team.
Desirable knowledge
➢ Be up to date with charity law and have experience of coordinating policy and procedures
➢ Educated at least to A level or equivalent with GCSE passes English and Maths
➢ Knowledge of charity governance and developing new policies for growing charities
Personal qualities
➢ An active Christian faith with an openness to engage in devotions in the office
➢ Willing to work with ethos of a Christian Mission including partaking in prayer meetings and
church meetings
➢ Model professionalism and a passion for excellence.
➢ Willing to be flexible and work some evenings
➢ Comfortable lone working or with only one colleague
➢ Be willing to travel to Kenya when required
This job has an occupational requirement under Schedule 9 of the Equality Act 2010 to be held by an
active, practising Christian who assents to our Statement of Faith.
Please send a CV with 2 references and a maximum of a 2 page cover letter
The client requests no contact from agencies or media sales.
Location: Hybrid: Turn2us London Hub (Currently Hammersmith - likely move to Farringdon Autumn 2024) & homeworking - with some travel also required
Do you believe people with lived experience of poverty are best placed to develop programmes to address financial insecurity?
Would you like to join our values driven team that aims to support communities to find their own solutions?
Turn2us is a national charity that gives people information about what benefits and other financial support they can access, gives money in the form of grants, and works to break down the barriers that cause financial insecurity including racism, gender inequality, classism, ableism and homophobia.
The Local Programmes Team develops and manages programmes that work in a particular place, to give people experiencing financial insecurity control over decisions that affect their finances. We work with community organisations who are already experts and have trusted relationships in their communities and we support their work in a way that adds value to it.
We are seeking a passionate, value led individual with exceptional organisational skills to join our small and dedicated team. This role will provide a wide range of experience, from diary management, supporting community events, to developing inter team shared systems, and we offer opportunities to develop new skills.
We want to hear from candidates who are passionate about social justice and who want to make a positive difference to the lives of people struggling to keep their heads above water during this time of economic uncertainly.
Turn2us is committed to equity, diversity, inclusion and amplifying the voice of people with lived experience of financial insecurity – especially within our own team. We are especially keen to develop candidates who aren’t afforded a typical route to entry in the charity sector and provide a rich work environment, so they can expand their knowledge, learn new skills, and grow in confidence as they build their careers. No formal qualifications are required. We instead want to meet people who have good attention to detail and a tenacity and determination to learn and get things done.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month. Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 18th July 2024, 09:00am
Interview date: 26th or w/c 29th July 2024
Information Manager
The Migraine Trust
Remote with meetings in London 4 times a year which will include overnight stays and other ad hoc UK travel may be required
Permanent
Full time, with flexible working
Salary £35,000-£38,000 per year depending on experience
Excellent benefits including 25 days annual leave, plus bank holidays, with increases for each year of service up to a max of 30 days, birthday leave, pension, death in service cover, training and development opportunities, staff discounts and access to Employee Assistance Programme
Would you like play a vital role making a difference to the lives of people living with and affected by migraine? Do you have experience working within a health charity communicating complex health information?
Charity People are delighted to be partnering with The Migraine Trust, a small, ambitious charity which is dedicated to helping people affected by migraine, to bring on board an Information Manager.
The Migraine Trust is the only UK migraine charity providing information and support, campaigning for awareness and change, and funding and promoting research, and has been leading and bringing the migraine community together since 1965. One in seven people in the UK live with migraine. This complex and debilitating neurological disorder can significantly affect many aspects of life including work, school, personal relationships, and feelings of isolation.
Every year over two million people visit The Migraine Trust website for the most up to date information, and thousands contact the helplines for information and support on all aspects of migraine. The Migraine Trust campaign for increased awareness and understanding of migraine, better access to treatment, and national policy change to improve the lives of people who get it.
The Information Manager will coordinate and develop a range of health information needed by the migraine community and people living with migraine to raise awareness to both members of the public and health care professionals. The role is also responsible for ensuring the information on the website is up to date and coordinating and managing Patient Information Forum renewals.
Key responsibilities
- Produce and maintain quality health information: You will manage and update health information, scope, plan, and create new content in consultation with stakeholders, and identify target groups to produce materials to meet their needs. You will work within the Information and Support team constantly communicating with colleagues working on front line services to ensure the information being produced is in line with service users needs. You will also be responsible for managing the organisations PIF processes and assessments.
- Engage with the migraine community: You will hold focus groups to understand information needs, build strategic partnerships to disseminate information effectively, and support staff learning and knowledge-building about migraine.
- Support communication and dissemination: You will work with the Communications team to create accessible information formats, provide content for videos, blogs, and other communication channels and regularly monitor and report on the impact of information provision.
- Research: You will act as the key point of communication for the research committee, manage administrative duties for research funding applications and grants, and coordinate research meetings and liaise with funded researchers for project updates.
- Represent and support the charity: You will represent The Migraine Trust at external events and build relationships with healthcare professionals and stakeholders.
The Information Manager will have solid experience of communicating complex health information to audiences in written and online formats, as well as proven experience of producing information from the research stage through to writing, external review and liaising with designers. The successful candidate will have the ability to gain an in-depth understanding of medical and health related information, including research and critical analysis skills to develop an evidence base. You will have experience working within a health communication environment, with excellent verbal and written communication skills, and meticulous attention to detail with demonstrable editing and proofreading skills. You will have the ability to liaise with key stakeholders, be a self-starter with an ability to work independently and as part of a team and be able to work to tight deadlines. You will have knowledge and understanding of the benefits of patient engagement to produce health information.
The role is home-based with meetings in London once every 3 months which will include overnight stays and some ad hoc national travel. All travel/overnight expenses are covered. They are happy to explore flexible working options for the right candidate. The post will be subject to satisfactory references.
If you would like to support the work of The Migraine Trust, you have the skills to apply for this role and would like to join a passionate and dedicated team to make a real difference, we would be delighted to hear from you.
How to apply:
The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Jen and Alice at Charity People for more information or contact Jen for an informal confidential chat about the role.
Applications will be being reviewed on an ongoing basis.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Executive Director
We are seeking an experienced interim senior leader to join an Executive Team at an innovative arts centre in the heart of Deptford.
Position: Executive Director (interim)
Location: Deptford, Flexible working negotiable; minimum of 50% office-based working
Salary: £60k per annum, pro rata
Contract: Fixed Term for 7 months (Sep ‘24 - Mar ‘25, with potential to extend); flexible working offered, 3-4 days per week (mostly on-site, some remote working possible)
Closing Date: 12pm, 2nd July 2024
Interview Date: 8th July
About the role:
As Executive Director you will be working for a thriving arts centre, which exists to inspire, develop and support creativity for the benefit of the community, encompassing the London Borough of Lewisham and beyond. You will support a period of reshaping the business model and the transition from two outgoing senior posts to a team of three new department heads. You will bring new perspective and energy as well as solid understanding of the nuts and bolts of running a 21st arts organisation.
About you:
We are now looking for a confident leader to work alongside a team of experienced senior manager, you will need to bring with you the following skills and experience:
- Substantial recent experience in a relevant senior management role
- Experience of management in a venue licensed for public entertainment, including demonstrable understanding of health and safety and facilities
- Experience of managing and developing staff and relationships
- High level organisational, IT and administrative skills
- Experience of project and overall budget management
- Experience of contracting and confidence to deal with legal components for personnel, services, artist/production contracts
- Personal licence or willingness to obtain one
Although not essential, a Health & Safety qualification or extensive knowledge of H&S would be highly desirable for this role.
The organisation aims to encourage a culture where people can be themselves and be valued for their strengths and want their team to represent the same diversity of audiences and artists they welcome into venues every day. They are keen to hear from a diverse range of candidates from all backgrounds. They particularly want to encourage people who have lived experience of Black and ethnically diverse communities. The organisation will offer an interview to anyone who identifies as a D/deaf or disabled person who meets the essential criteria.
Other roles you may have experience of could include: Charity Director, CEO, Chief Executive, Senior Director, Theatre Director, Arts Director, Venue Director, General Manager, Venue Supervisor, Creative Arts Director, Operations Manager, Head of Development, Festival Director, etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
An opportunity for a Funding Manager (healthcare) has arisen in a fantastic charity dedicated to supporting improvements to healthcare and transformative research for local health benefit in East London, and beyond.
Location: London. Hybrid working, 3 days at home, 2 in the office.
Salary: From £44,000 (dependant on experience)
As Funding Manager (Healthcare), you will work closely with applicants within key healthcare settings in developing applications and managing a varied portfolio of prior funding, as well as supporting the delivery of the Charity’s healthcare funding strategy.
The Funding Manager (Healthcare) role will be key in ensuring the charity fund impactful healthcare projects. This includes making the most of funding resources by facilitating the assessment and funding of new grants, managing a proportion of current healthcare funding portfolio, and contributing to monitoring progress of a range of healthcare projects.
You will be an integral part of the busy and ambitious Funding & Impact team, building relationships with healthcare professionals and researchers and working closely with a number of other Charity teams to deliver impact.
The successful candidate will have experience of supporting the development of successful projects, ideally within an NHS/healthcare setting or Higher Educational Institute and will demonstrate knowledge and show an understanding of the healthcare and life sciences sector. You will have experience of grants administration/management/operations in a healthcare, academic, funding agency or charity setting and will possess excellent communication and interpersonal skills alongside the ability to build strong relationships with health professionals and healthcare delivery staff.
If this sounds like you and you’re passionate and motivated by a desire to support healthcare professionals to deliver and translate healthcare improvements for a patient population, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos. As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. The work is hybrid and the candidate can legally work in the UK or Hong Kong. A working visa will be provided if needed.
The organisation has been in a phase of significant growth and change over the last five years and is seeking to ensure that the needs of our diverse and committed staff are known and addressed.
This is a new position which interfaces with all foundation staff. Under the general direction of the Director of Operations, you will be developing and ensuring that staff policies and practices are relevant, clear, harmonized, and compliant with regulations across the foundation’s staff locations and in alignment with the foundation’s values. The position provides an opportunity to practice all aspects of a global HR function including recruiting, hiring and on-boarding, remuneration and benefits, performance and effectiveness, compliance, training and development, staff wellness and retention, and HRIS.
Global Human Relations Specialist
Responsibilities
— The responsibilities of Global Human Relations Specialist will include, but are not limited to:
- Determine and facilitate optimal hiring status for new and continuing staff (direct employment, EoR employment, independent consulting) and initiate and manage contracts as appropriate.
- When there are open positions, working with hiring managers to manage the full cycle of recruitment of positions including job scoping, candidate sourcing, interviewing, reference checking, background checking, developing offers and closing the hire.
- Guide and manage onboarding, orientation and exit processes.
- Evaluate and facilitate staff mobility and travel requirements (visas, permits, and registrations) as needed.
- Update and maintain job description library and organisational charts.
- Maintain appropriate benchmarks, periodically review and recommend enhancements to compensation and benefits plans across international geographies.
- Coordinate payroll and HR administration with International Accountant and others.
- Review, update, develop and enhance processes, policies, and procedures for staff across various jurisdictions to ensure compliance around applicable labour and employment regulations, internal equity in compensation and benefits, and to reflect best practices and our institutional culture and values. Identify any significant gaps to our offering in relation to staff priorities.
- Ensure the integrity of staff records and timeliness of any required actions (e.g. remuneration adjustments, contract renewals, enrolments etc).
- Consult with, coach, and support managers and staff on standard personnel transactions, employee relations issues, interpretation and fair application of policies and applicable laws.
- Recommend appropriate resources and training for professional development needs.
- Organise staff events for team and capacity building and cross-cultural and cross-disciplinary learning including annual retreat.
- Maintain a pulse on staff morale and identify strategies to enhance staff cohesion, engagement and overall health and well-being.
- Specify and optimize HRIS to efficiently manage human resource related processes, record keeping and analytics. Manage HRIS interfaces with other relevant systems such as accounting.
- Develop and manage relationships with staffing related service providers including payroll and HRIS providers, accountants and employment law experts.
General and Other
- Coordinate user training and resourcing on HRIS (including payroll) platform, as needed.
- Keep abreast of developments in foundation staffing (role descriptions and structures).
- Keep abreast of best practices in international HR.
- Occasional travel as required for execution of duties.
- Other duties as are consistent with specialist’s role and experience as the foundation continues to evolve, or from time to time as prompted by institutional priorities.
Qualifications
— The successful Global Human Relations Specialist candidate will likely reflect much of the following profile:
Essential
- A combination of education and experience equivalent to a Bachelor’s degree in Human Resources, Business, Psychology, or a field related to the work.
- Five years’ progressively responsible HR experience.
- International HR experience. GPHR or PHRi or equivalent, a plus.
- Practical understanding of global employment law and issues.
- Strong understanding of accounting as it relates to staffing.
- Excellent, hands-on knowledge of web-based systems including HRIS, payroll (we currently use Deel), office suite platforms (proficiency in Microsoft Office Suite preferred).
- Comfortable in complex and highly matrixed environments. Demonstrated ability to work collaboratively and effectively with peers across disciplines and functions in shared efforts with proven ability to influence without direct formal authority.
- Comfortable working remotely.
- Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
- Pleasant and effective communication skills, written and oral. (English is our working language.)
- Experiential cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees, allies and staff.
- Kind and generous with partners and colleagues.
Desired
- Prior experience with an international non-profit organization or grantmaking foundation.
- Fluency in a second language with preference for dominant languages of one of our working regions (e.g. French, Portuguese, Bahasa, Thai, Lao, Burmese).
- International living and/or working experience including in the Global South.
- Strong analytical, conceptual, and creative problem-solver who continually looks for new ways to improve processes with a “can do” attitude and a sense of humour.
- Located in and able to legally work in the UK or Hong Kong.
Alongside this we will value applicants who are:
- Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
- Humble, recognising humanity’s place amongst all living creatures on this one planet.
We pride ourselves on being diverse and inclusive.
TO APPLY
Please submit a letter of interest outlining your relevant experience and financial requirements with a resume to us. Review of credentials will begin immediately. We seek to have someone in place as soon as possible.
The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.
Matching talents to fulfil roles in sustainability organizations, including nature conservation, holistic education and wellness in Asia and the U.K.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. War Child are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.
It’s an exciting time to join War Child as they have just launched their new Alliance initiative. The War Child Alliance brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, based in and around conflict-affected areas across the world and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.
As part of the Trusts and Institutional funding team of four you’ll work alongside the Head of Trusts and Institutional, Trusts Manager and Trusts Executive, and be line managed by the new Trusts and Institutional Funding Lead.
Your key objective is to provide operational, administrative and analytical support to the team to grow income and enable War Child to deliver quality programmes. You’ll ensure compliance with quality and donor requirements, contribute to effective risk management, provide support for the different donor accounts and ensure processes and systems are in place, implemented and efficient.
The role requires proactive collaboration with cross-functional teams, excellent organisational skills, attention to detail and strong communication skills.
About the role
- Develop donor profiles by conducting research on potential donors, including their funding focus, giving history, and connections to War Child.
- Plan and prepare meetings with donors by collaborating with senior colleagues and stakeholders to determine strategic objectives and key messages.
- Monitor and share potential funding opportunities with the relevant Donor Account Managers within the Trusts and Institutional Funding team.
- Support the implementation of internal grant management processes.
About you
- Experience of fundraising for an international development organisation.
- An excellent verbal communicator, confident in dealing with people at all levels, externally and internally, with the ability to influence and negotiate.
- Interested and knowledgeable in current developments and trends in the international aid sector.
- Committed to War Child’s mission, vision and values.
Employee benefits
Benefits include:
- 28 days per year (full-time) annual leave, rising to 33 days with service, plus bank holidays.
- 5% employer pension contribution
- Enhanced maternity, paternity, adoption & shared parental leave.
- Healthcare cash plan
- Free, confidential one-to-one wellbeing consultations with trained counsellor
Expert recruitment for fundraisers and charities.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
We are looking for a CRM Developer to work collaboratively with the Head of Business Intelligence, the Database and Analysis lead and other teams within Scope in delivering a best in class CRM.
Fixed term 12 months, 35 hours per week
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with flexibility to work from the office and from home.
The role
As our CRM Developer, you will act as one of Scope’s technical leads, primarily responsible for configuring and developing our Dynamics 365 estate over time. This role is crucial in shaping CRM systems solutions architecture and design, collaborating closely with the Business Intelligence team to enhance our systems and contribute to the wider Dynamics strategy.
As a CRM Developer, you will:
- Be the go-to expert for Dynamics CRM, solving problems and helping others.
- Work with the business team to find and implement the best solutions.
- Improve the system to make it faster and more stable.
- Turn ideas into new features and update the system every month.
- Review changes and fix any issues with the CRM system.
- Manage the data coming into the system and keep everything organised.
- Stay updated with new features in Dynamics 365 and add them as needed.
- Write and update guides and documents.
- Make sure the system follows company rules.
- Lead projects and help train the team.
- Do other tasks as needed.
- Create support materials and technical documentation for IT and Database teams.
- Ensure system compliance with company policies and standards.
- Stay current with Microsoft Dynamics 365 updates and incorporate necessary changes.
- Lead project initiatives and provide training and support in collaboration with the Business Intelligence team.
- Perform other tasks as assigned within the scope of the role.
For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description on our website.
About you
To be successful in this role we are looking for someone who has:
- A Microsoft certification in Dynamics 365
- Experience with Power Apps, Power Platform, Power Pages, Customer Voice, and the basics and main features of Dynamics 365
- Experience customizing Dynamics 365 and understanding databases and cloud services
- Experience with moving and connecting data using tools like SSIS, Power Automate, REST APIs, and Azure Data Factory
- Experience in checking and testing the quality of work
- Familiarity with project tools like Visio, JIRA, and Azure DevOps
- Knowledge of Microsoft programs like Office 365, SSRS, SSIS, and SharePoint
- Experience with Azure DevOps, SQL Server, JSON, Python, R, and process control tools
- Experience with MS Power Platform (PowerApps, Power Automate)
- Experience helping users or managing a support desk
- Strong skills in Excel
- Ability to explain technical ideas in a simple way
- Problem-solving skills for data issues
- Experience hiring, managing, and developing team members according to company policies
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
About Us
Travalyst is a not-for-profit organisation working to identify – and help bring about – the systemic changes needed in order for sustainable travel to be taken out of the niche, and into the mainstream.
We believe tourism can, and must, play a key role in achieving a sustainable future for our world; so we’re convening the key players, and catalysing the necessary action, to change the impact of travel, for good. We are committed to being a driving force that redefines what it means to travel, helping everyone explore our world in a way that protects both people and places, and secures a positive future for destinations and local communities for generations to come.
We were founded in partnership with Booking (dot) com, Expedia, Google, Skyscanner, Trip (dot) com Group, Tripadvisor, and Visa. The Travalyst Coalition now includes eleven of the world’s leading companies and brands associated with travel working with us to make travel more sustainable.
Travalyst provides supportive, independent and neutral governance, empowering our Coalition of some of the biggest – and occasionally competing – travel companies and service providers to share data and accelerate change. The goal is to bring credible, consistent sustainability information to the mainstream, helping both travellers and travel companies make better, greener choices.
About the role
Travalyst is recruiting its first full-time COO. This is a broad role, supporting Travalyst’s CEO and a growing Executive Leadership team to enable delivery of this first-of-its-kind global initiative. Now in its 5th year, the Travalyst team and organisation is scaling quickly to drive progress and accelerate impact.
About you
You will be able to demonstrate a track record in successful organisational design and implementation, including the development of effective but adaptable systems and processes and their roll-out across a complex organisation with multiple partners and stakeholders. You will manage and lead on finance, governance and risk, ensuring that Travalyst is run according to the highest standards for a UK not-for-profit organisation.
Proven scale-up operational experience, in a sustainability-focused organisation and/or a UK not-for-profit, is essential. Strong project management skills, enabling effective prioritisation and decision-making and excellence in delivery, would be of huge benefit in the role.
Areas of responsibility:
Governance, Legal & Risk
· Be accountable for governance structures and processes, including reviewing and revising governance documentation annually
· Ensure compliance with UK statutory and legal obligations
· Support the Travalyst Board and CEO to ensure effective risk management and mitigation
· Support CEO with preparation of Board packs and attend Board meetings as an Observer
· Act as Company Secretary
· Provide oversight of legal discussions and documentation, working with pro-bono legal team where needed
Financial Management
· Oversight of financial management and administration, including near and longer-term financial planning, modelling, and cash flow management
· Manage outsourced Finance Director, bookkeeper accountants and auditors for budgeting, statutory accounting, audit, payroll, and tax - and evolve the Finance function as the organisation scales
· Support the CEO on funder management, leading on financial and operational aspects of fundraising, including leading grant application processes, budgeting and grant reporting
HR and Organisational Design
· Oversight of HR management and administration, including resource planning and recruitment
· Managed outsourced HR and recruitment consultants on professional development, culture & engagement, employee lifecycle management and recruitment initiatives
· Evolve HR function as the organisation grows
· Oversee workforce planning and recruitment for new hires supported by outsourced HR
· Ensure compliance of all existing legal/ contractual agreements with employees, consultants and suppliers
Operations and Strategy
· Support the CEO on the development of Travalyst’s annual strategic planning and lead on the accompanying operational plan
· Support the CEO in managing Travalyst Coalition Partners, including acting as the relationship lead where required
· Lead on Travalyst’s procurement process and manage key supplier relationships including all contracts, policies, and procedures
· Support the team to evolve Travalyst’s operating model, develop and manage systems and processes to ensure successful delivery of ongoing workstreams and new projects or initiatives
Resourcing & Project Management
· Lead on development and implementation of project management and delivery processes, ensuring excellence in delivery across project teams
· Lead weekly touchpoints to prioritise resources and workload, and track progress against milestones
· Focus and role model excellence in delivery through strong project management skills and ways of working
IT
· Lead the roll-out of new internal technology to support effective delivery
· Act as data protection officer (DPO) for the organisation, providing oversight and following best practice and regulation with regards to information, governance, data protection and adherence with UK GDPR
· Provide oversight of IT and data security
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Advisor
We are looking for an experienced customer focused People Advisor, with a solid generalist background, who is used to pro-actively coaching managers on a wide variety of People (staff and volunteer) activities and projects.
This is a home based role and applications from individuals who are seeking flexible working options are welcomed.
Position: POD35 People Advisor
Location: Homebased, UK, Nationwide however, occasional travel will be required as part of this role (May include team meetings or other work related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £37,750 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed-term maternity cover for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Midday 5 July 2024 (midday). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: Currently planned for the week commencing 8 July 2024. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the People Business Partner, the (role) will:
· Deliver people practices and support that strengthen our organisational culture, with a focus on recruitment.
· Provide trusted advice and coaching and to your areas guided by our policies, sound best practice and legal compliance.
· Deliver the support needed for the effective implementation of our people policies and practices. Leading on Employee Relations cases when needed.
Key responsibilities will include:
· To proactively develop trusted relationships across the organisation to support the business in understanding and implementing HR policies and practices.
· To provide trusted subject matter expertise and advice in line with Stroke Association policies and procedures across the people lifecycle, recommending development where relevant.
· To maintain up to date knowledge of employment law and HR best practice as it relates to Stroke Association policies and practices and to check systems and processes are compliant.
· Effectively use the HR system and data to implement policies and practices, knowledge of Itrent is desirable, with a particular focus on recruitment.
· To support implementation of people processes, providing advice and support on process, and providing appropriate HR input during informal and formal processes.
About You
You will have a proven record of:
· Generalist HR experience
· Experience of effective team working and self-development, with a proven track record of supporting and delivering HR operations
· Relevant professional people qualifications and membership of CIPD
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as People, Personnel, HR, Human Resources, People Assistant, Personnel Assistant, HR Assistant, Human Resources Assistant, People Advisor, Personnel Advisor, HR Advisor, Human Resources Advisor, People Officer, Personnel Officer, HR Officer, Human Resources Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Vacancy
Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 40 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. In the UK, IRW has a partner whose main role is to raise funds, raise awareness, carry out advocacy and support domestic programmes: this partner is called Islamic Relief UK (IRUK).
Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Community Fundraising Officer – London & South’ to be based from its Whitechapel Office, London. The organisation is currently operating to a hybrid working model.
The purpose of the role is to support the Regional Community Fundraising Manager in fulfilling the organisational objectives of developing and optimising on community fundraising and volunteer initiatives.
The successful candidate must have:
- Experience in establishing and developing relationships with key stakeholders
- Experience in project coordination i.e. events and campaigns
- Experience of organising and supervising events
- Experience of recruiting, managing and developing volunteers
- Experience in motivating and managing volunteers
- Experience in professional fundraising
- Full UK Driving license
- Knowledge and understanding of the local region and community
- To prioritise and work well under the pressure of a busy environment
- To take a collaborate approach with a strong sense of teamwork and willingness to work with colleagues cross organisationally in support of wider objectives
- Well-developed interpersonal skills, with the ability to communicate effectively both verbally and in writing as well as build relationships with people of all backgrounds, levels and settings
- Excellent presentation skills
- Strong motivation and empathy towards the aims and objectives of the organisation
- Proven ability to work on own initiative and to tight deadlines, prioritising a variety of important and urgent, but diverse tasks
- Excellent administrative and organisational skills, with high standards of computer literacy including MS office packages.
- Numerical skills and the ability to work accurately under pressure and pay attention to detail
- Ability to prioritise and plan work, set and achieve deadlines, establish and maintain monitoring systems etc.
- Ability to represent Islamic Relief in a wide range of situations
- Good understanding of international development and humanitarian work
- Good understanding of the Fundraising sector, standards, practises and frameworks.
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place in mid-late July 2024.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- criminal records check
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Project Lead
Job reference: REQ001448
Salary: £37,000 to £41,000 per annum
Contractual hours: 37.5
Basis: Full Time
Region: London
Closing date: 8 July 2024 at midnight
Interview dates scheduled for 18 July 2024
The Role
As Project Lead for United Learning, you have the opportunity to make a difference on a large scale.
In this role you will have two key responsibilities – to ensure the successful delivery of our group wide stakeholder surveys (to pupils, staff and parents) and to support with organisation-wide performance management. This role provides a unique opportunity to work with teams across United Learning’s central office and with schools.
You will ensure the successful delivery of our surveys programme including working with our partner, Edurio, to manage all aspects of technical set up and supporting schools to ensure they are prepared to deliver these surveys locally. You will shape and oversee the delivery of analysis based on survey results to ensure we are using this data to inform priority areas and improvements. You will look for ways to improve the set-up processes as well as how we use the data derived from the surveys.
Supporting with performance management you will monitor progress against our five-year strategy, annual plans and group wide KPIs, providing timely management information to our Executive Board and Trustees to ensure they are aware of key issues and have visibility of progress towards our strategic objectives.
As part of Strategy and Performance you will also have the opportunity to be involved in projects outside these main areas of responsibility.
You will be based in our London office, with occasional travel to other office and school locations. United Learning is happy to consider requests for flexible working, including hybrid home/office working.
About You
We are seeking someone with experience or an interest in strategic planning and performance management in complex organisations. You will have the ability to work with a range of stakeholders, be adaptable to change and work well under pressure. You will be able to present complex data and information clearly to others and in a way that aids decision-making.
You will have the ability to work through complex projects methodically, have an excellent eye for detail and be capable of managing competing demands. Formal project management experience would be an advantage.
This role would suit a candidate who takes satisfaction from improving processes year on year with the curiosity to try new ways of working to bring about improvements and efficiencies.
If you are interested in joining a team that is committed to making a real difference to children and young people and meet the person specification, we would very much like to hear from you. We are open to offering the role as a secondment and are particularly keen to receive applications from individuals from backgrounds typically under-represented in the education sector.
United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.
Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.
United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.
Rewards and Benefits:
· Competitive salary.
· Contributory pension scheme.
· 26 days holiday
· Occupational sick pay, protecting you and your family.
· Competitive maternity, paternity, and adoption benefits.
· Extensive range of employee benefits through our partner Perkbox.
· Continuous Professional Development options that will be tailored to your needs.
· A supportive team across the country.
We are open to requests for flexible or part-time working; and we encourage open and regular conversations about work-life balance.
Further information
For an informal conversation about this opportunity, please contact Sarah Smith, Head of Performance. Please click on the apply link for full email address.
United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12. Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.
Associate Director of Policy & External Affairs
Circa £70,000 pa plus excellent benefits
London WC1 and home-based
35 hours per week
Permanent
The Associate Director of Policy & External Affairs is a highly influential role within the College as you will help advance our influencing activities to shape paediatric care, support the paediatric workforce and improve child health outcomes in the UK.
As Associate Director of Policy & External Affairs, you will take responsibility for developing policy and external affairs activity that builds the College’s reputation amongst its key audiences, including decision-makers in governments, parliaments, the NHS and other policy makers and shapers. You will also lead on the College’s four-nation policy and external affairs strategies, working with relevant teams, committees and working groups in line with the annual operational plan.
Reporting to the Executive Director of Membership, Policy & External Affairs, you will provide senior strategic direction and operational leadership for three reporting teams, setting a high standard of work outcomes and a proactive and supportive work culture.
Leading cross-functional collaboration, you will work with other divisions to align the College’s influencing and communications activities to ensure the positive impact of our offering is actively communicated to our key stakeholders.
Educated to degree level or with equivalent professional experience, you should have a proven understanding of the structures and working of the Westminster government and the devolved administrations, along with health and social care organisations and local authorities. You will be an adept communications professional skilled at maintaining organisational reputation and landing key messages in the external environment.
With an in-depth understanding and experience of the political context in which policy decisions are made, your political astuteness and judgement in influencing policymakers and other stakeholders, will ensure you can achieve effective advocacy.
You should have exceptional experience and understanding of the national and international policy architecture, the policy environment and the networks within it. You should also have demonstrable experience of developing and delivering high-impact integrated campaigns.
Excellent liaison and consultation skills and the ability to persuade at a senior level in all sectors, including with politicians and senior executives, along with significant experience of proactive and reactive media handling are essential.
Significant management experience along with a background of leading multi-disciplinary teams and operational planning in a high-stakes area, are also essential. Membership of an appropriate professional body – e.g. CIPR – would be desirable.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 22,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4-week cycle and the remainder from home.
Closing date: 2 July 2024.
The client requests no contact from agencies or media sales.
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Advising, guiding, preparing and pastorally accompanying those discerning a calling to senior leadership roles in the Church, creating frameworks, supporting the process of identifying, sustaining and developing as diverse a pipeline as possible.
- Advising bishops and others on individuals who may have a calling to senior leadership roles, pastorally supporting clergy in their discernment, identifying, supporting and signposting to areas for ongoing development.
- Supporting the engagement with individuals and key stakeholders and networks relevant to, and interested in, the senior appointment process.
- Providing coaching and skills training to individuals or groups to support them in engaging effectively with senior appointment discernment processes, including, but not limited to, courses, webinars, seminars, training sessions and other activity, creating appropriate frameworks for this work.
- Working proactively and collaboratively with others in the team and outside on discernment and development activity, sharing learning and best practice, contributing to its evolution.
- Build networks within the Church to ensure proper signposting of individuals outside of senior appointment discernment processes.
- Proactively and professionally engaging with diocesan stakeholders on the planning and delivery of appointment processes and associated consultations within dioceses and cathedrals, drafting high-quality, comprehensive reports that sensitively and appropriately articulate and encapsulate the joys and challenges of the mission and ministry of the Church in a given context.
- Supporting the work of appointment panels, professionally and confidently guiding and advising them in their discernment, whilst following agreed policies and procedures. Drafting high-quality role profiles, adverts, candidate briefing packs and other documentation. Coordinating and preparing for, advising on and participating in, longlisting, shortlisting and interview processes.
- Journeying alongside candidates at all stages in the process, making sure they are fully and pastorally supported in their discernment, working with colleagues to provide appropriate feedback and advising on areas of ministerial development.
- Using best practice in HR and development to contribute to other projects related to the work of the team, including, but not limited to, policy, frameworks and systems, governance, oversight and communications. Carrying out research, drafting and keeping updated high-quality reports, policy and other papers. Ensuring that the team is at the forefront of the implementation and sharing of best practice, collaborating with key stakeholders, both internal and external.
- Educated to degree level, or equivalent recent and continuous professional development.
- A human resources and/or coaching qualification commensurate with the scope of the role, with evidence of recent and continuous professional development and demonstrable HR and coaching experience and skills.
- Evidence of, and interest in, the development and implementation of effective HR, policies, frameworks and systems, particularly in connection with development, coaching and appointments.
- Commitment to, and a track record of, supporting individual development.
- Experience of, and a passion for, creating tools and other resources to support individuals with their development.
- Significant experience of, and interest in, selection, resourcing and development practice for senior leadership roles gained in an organisation of scale with complex structures.
- Significant experience of, and interest in, the use of selection and development tools and methods (including psychometrics).
- An affinity with, and hands-on experience of, using technology to support and drive best practice in HR and professional development, together with a vision of its potential, and an ability to develop and implement system change.
- Experience of working within, and supporting, governance frameworks.
- Experience of supporting and increasing participation of under-represented groups, including those from UK Minority Ethnic/Global Majority Heritage backgrounds, or with a disability.
- Outstanding oral and written communication, public presentation, facilitation and influencing skills, the ability to produce detailed, high quality written reports and policy papers.
- Successful track record of working well with others, both within an organisation and in external networks, with the ability to develop ideas with other people.
- Ability to work both at a strategic and operational level, being comfortable in both and able to move seamlessly between the two.
- Ability to manage a busy workload, be highly organised with the ability to deliver a number of projects at the same time and meet competing deadlines.
- Exceptional attention to detail and consistency.
- Ability to navigate a complex political landscape with professionalism and confidence.
- Ability to discern, encourage and empower gifts in others, including vocations to senior leadership roles in the Church, and associated development activity.
- Ability to have vocational conversations within a Christian context, pastorally support clergy discerning a call to senior leadership roles and give appropriate feedback.
- Excellent planning, organisation and administrative skills, including ability to use IT software (e.g. Microsoft Office and SharePoint) and able to be self-supporting in the planning and organisation of their programme of work.
- Highly resilient with a high level of self-awareness.
- Delivery and stakeholder focused.
- Ability to work effectively and confidently with an intellectually challenging client group.
- A strong empathy and interest in people and effective organisational development and culture.
- A strong understanding of, and empathy with, the mission and ethos of the Church of England and the development and appointments process for senior clergy. Ability to show familiarity with, and be comfortable supporting, different contexts of Church life across the breadth of theological and church traditions.
- Inspiring, enthusiastic, encouraging and supportive to others, both one-to-one and in groups.
- Highly emotionally intelligent.
- A high degree of discretion in handling confidential personal matters and information.
- Highly engaging, with the ability to build effective relationships with people and able to build credibility with senior clergy and staff.
- A demonstrable commitment to diversity and inclusion.
- This is a demanding and impactful role that will require the post holder to occasionally work hours outside those prescribed. It will also require frequent travel around the dioceses of the Church of England and occasional evening working.
- The Church's culture and the appointments processes are deeply intertwined with its theological heritage. The postholder will need to be interested in, sensitive to and sufficiently resilient to work creatively with the language and concepts that emerge from this.
- A human resources (ideally CIPD Level 7) and coaching qualification (ideally ILM Level 7), or equivalent.
- A salary of £66,186 per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary
- 30 days annual leave
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster.
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies