Supporter Journeys Manager Jobs

Use your insight and creativity to raise the profile of the multi professional membership organisation for intensive care.

You'll manage campaigns to raise the profile of the Society and promote our educational and accreditation activities and events (including our annual 3-day State of the Art congress).

You'll use your knowledge and interest in data to make sure that we gain insight and learn from our website, email marketing, CRM database, and streaming analytics to help inform decision-making and strategy, and make sure our activity is as effective as possible.

If you want to know more download the job description and person specification and come and play a vital role to make sure we're meeting the needs of our beneficiaries and delivering impact for this high-profile national organisation.

Key Details

Salary: £39,600 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance, and flexible/hybrid working.

Hours: 35 per week over 5 days (we would also consider applicants who wanted to do 4 days a week on a pro-rata basis). 

Contract type: This is a full time role. Some flexibility on hours may be available.

Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly.

About the Role

Reporting to the Data Manager, you’ll collect, organise, study and communicate supporter and campaign data to provide insights to help colleagues across Good Law Project win campaigns and cases.

The link to our job pack which includes the full job description, personal specification, Good Law Project values, and structure chart can be found below.  Alternatively, click "Apply via Website" to view the job pack on our website.

What we're looking for

• Experience working with relational datasets, Google Analytics 4 (or Adobe), spreadsheets and a data visualisation tool. 
• Proficient using tools to clean, manipulate, and analyse data effectively.
• Strong communication skills and the ability to explain complex data findings to non-technical stakeholders and collaborate effectively with team members.
• Ability to create clear and informative data visualisations (e.g., graphs, charts, dashboards) that tell compelling stories.
• Project management skills to plan and prioritise tasks, meet deadlines, and ensure the successful execution of data analysis projects.
• Working knowledge of current data protection legislation to ensure that your work is fully compliant with all GDPR requirements and where to seek additional guidance.
• Experience using scripts to query datasets.

What we do

• Good Law Project (GLP) is a not-for-profit campaigning organisation which holds power to account and fights for a fairer, greener future. We believe in people-powered justice.

• We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris  Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.

• Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for upholding democracy, protecting the environment and ensuring no one is left behind. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.

• See our website for more about what we do.

How to Apply

To apply for this role, click on "Apply via Website" to be redirected to our website where you will be asked to complete an online application form and upload your CV.

Contact

If you have any questions about this role, please email the contact details in the job pack below. Or click "Apply via Website" to view our contact details on our website.

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.

As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

Key Responsibilities:

• Follow confidentiality and safeguarding policies
• Provide appropriate signposting to external services in accordance to callers identified needs.
• Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
• You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
• The ability to think on your feet to support callers who may call during panic attacks or flashbacks
• Excellent communication skills, spoken and written.
• Providing email support to individuals.
• Being flexible in your approach to your work in line with changing and growing needs of the support service.
• To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 11 November 2024.

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Interview Date: Shortlisted applicants will be contacted directly. We anticipate holding in-person interviews in the weeks beginning Monday 18 and 25 November, in Stockport.

A job description and application form can be downloaded from our website

Full Time (37.5 hrs)

Overview

We are looking for an experienced and inspirational Charity Manager who will help build upon the 25 years of work Dressability has completed in the local community, altering and adapting clothing for people of all ages with learning and physical disabilities, and those with limited dexterity.

The Charity Manager will report directly to the Board of Trustees, and involve all aspects of running a successful charity. The successful candidate will share our passion for ensuring that people with disabilities and limited dexterity are able to dress independently wearing clothing of their choice.

Key elements of the Charity Manager role include strategy and business management, proven fundraising ability, staff and volunteer management, delivering quality services, and managing resources. Ambassadorial skills are key because the Charity Manager will be required to develop and maintain relationships with clients from a broad range of backgrounds, as well as health care professionals, businesses, suppliers and funders. As a small charity, we know that our people are critical to our success, so the ability to inspire and motivate others is essential.

Dressability is at a key point in its journey, and the Charity Manager will have an opportunity to build on our success and shape the future.

If you’re passionate about making a difference for those with disabilities, have previous charity experience, and feel you have the right skills for our Charity, then please get in touch.

Key Responsibilities

BUSINESS MANAGEMENT

• Working with the Board of Trustees to develop, co-ordinate, and action the Charity’s strategy and business plan. Setting objectives and managing the challenges and conflicting priorities to ensure the viable running of the services we provide
• Ensure the Charity operates in accordance with the Charity Governance Code, its policies and procedures as well as best practices in order to fulfil all legal, statutory and regulatory responsibilities
• Submitting accurate updates, annual returns and other necessary documents to the Charity Commission and Companies House
• Provide regular reports to the Board of Trustees, detailing operational performance, fundraising outcomes, and strategic initiatives

FUNDRAISING AND BUDGET MANAGEMENT

• Develop and execute fundraising strategies to support the organisation’s mission and growth objectives in conjunction with the Grants & Trusts Fundraiser
• Research, prepare and submit funding applications
• Source diverse income streams and funding to ensure long-term financial stability
• Handle the day-to-day finances of the organisation, managing bank accounts and investments and liaising with accountants and auditors
• Monitoring our income and expenditure against targets as laid out in the business plan
• Work with the Board of Trustees to set annual budgets and monitor spending
• Give external presentations showcasing Dressability’s work

OFFICE MANAGEMENT

• Day-to-day management of all paid employees and volunteers, ensuring efficient operations and high-quality service delivery
• Motivate and inspire staff and volunteers evaluating new projects and ways of working
• Main Office Manager and point of contact for employees, volunteers, trustees, visitors and those sharing the premises with Dressability
• Provide line management to the team, including monitoring standards, performance, the prioritisation of workloads, and conducting meetings with staff and volunteers as necessary
• Manage the recruitment of new employees, as well as securing a broad base of volunteers from the local community
• Manage health and safety on the premises as well as adherence to all policies and procedures
• Co-ordinate on-site events, including campaigns, meetings, press briefings, hosting visitors etc
• Liaise with the landlord for issues related to the shared premises

DELIVERING SERVICE QUALITY

• Develop standards and maintain the quality of the services Dressability provides
• Regularly monitor and evaluate the service to ensure quality and technical standards are met
• Establish new services for clients where appropriate such as outreach projects and access to services in clinical settings
• First point of contact for clients and team members when issues arise

Requirements

• Proven experience in day-to-day management of a diverse workforce, including both paid employees and volunteers, with strong leadership and team-building skills
• Demonstrated success in fundraising, with the ability to develop and implement effective fundraising campaigns and initiatives
• Exceptional communication and interpersonal skills, capable of motivating and inspiring both internal and external stakeholders
• Passion for our mission to ensure our clients with disabilities and the elderly are able to dress independently wearing clothing of their choice. Making a positive impact with our community projects
• Full, clean driving licence and access to own vehicle
• Some knowledge of sewing/dressmaking in order to provide guidance to the team
• Ability to multitask and prioritise the work of yourself and others
• To approach tasks with flexibility, with the ability to adapt to changing dynamics
• Able to sponsor and promote Dressability’s aims and objectives to the community through events, campaigns, online promotions, social media, and traditional news media

Apply

If you possess the required skills and are eager to join our small dynamic team at Dressability, please submit your CV and covering letter detailing your relevant experience and qualifications.

We look forward to reviewing your application and welcoming a passionate and dedicated Charity Manager to our team.

Prospectus are proud to be partnering with Renaissance Foundation in their search for a new Senior Fundraising and Philanthropy Manager.

Renaissance Foundation (RF) is a small, impactful organisation, inspiring young people facing serious challenges to fulfil their unique potential. Focussing on two hard to reach groups (young carers and young patients suffering from life-long/life-limiting illnesses), RF aims to transform lives through their three-year holistic programme, harnessing creative and digital learning and vocational development in order to support young people to develop key strengths, build resilience and inspire high aspirations. 

RF are reviewing applications and interviewing on a rolling basis so please do apply now and we will be in touch!

This is a permanent, full-time role paying a salary of up to £45,000 per annum depending on experience. This is a hybrid role in London and the postholder is expected to work from the office 3 days a week.

The Senior Fundraising and Philanthropy Manager is a key role which will be pivotal in supporting RF’s strategic aims.  Having overall responsibility for fundraising at RF, you will lead the development and delivery of a bold and effective philanthropy programme (trusts, foundations, corporate partnerships and major donors ) in order to build and maintain a long-term and sustainable pipeline of high value supporters.

RF are looking for a confident, relationship-led fundraiser, with demonstrable experience in corporate fundraising and an understanding of trusts and foundations fundraising. The ideal candidate will be a confident communicator across all mediums, demonstrating tact and gravitas and be passionate about networking and building relationships.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
       
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

For over 80 years RSPCA Halifax, Huddersfield and Bradford Branch have rehabilitated and rehomed thousands of animals in the West Yorkshire area. As an independent charitable organisation, separate from the National RSPCA, we are financially self sufficient and governed by our Board of Trustees. We are about to embark on a 5 year plan to redevelop our Animal Centre facilities and to secure innovative and sustainable commercial growth. As a result, we have an exciting opportunity for a new CEO to join our team.

As a large RSPCA branch with significant reach, we need to maximise our potential in many areas; our retail shops, fundraising, legacies, and donations as well as growing our supporter and volunteer base. This means we want to significantly grow our impact and influence throughout our region. Long term financial sustainability and modern facilities are our strategic goals to safeguard the animals whose wellbeing and lives we transform.

A new CEO role is sought to work closely and openly with a highly engaged board and management team. The appointee has a great opportunity to make a step change to the commercial and reputational trajectory of the Branch as well as bringing all c60 staff and managers on an exciting change and development journey.

They will represent the charity across our region, building strong commercial networks, identifying opportunities for growth, business development and diversification. This will mean building deep relationships with local businesses and representing the branch in the local media as required. Furthermore, the role will be ultimately accountable for the operational running of the Branch, to ensure legal, regulatory and financial compliance through the management team.

The successful applicant must be a ‘people centred’ leader who believes that success is achieved by enabling others to achieve their potential. Experience of managing culture change programmes and commercial success will be essential, as well as having a passion for animal welfare and conservation. For further details please refer to the job description.

We value diversity and welcome applications from individuals of all backgrounds. We seek to employ people based on their ability to carry out the requirements of the role and no applicant will receive less favourable treatment on the grounds of disability, gender, race, religion, or belief, age, sexual orientation, marital status, parental status or caring responsibilities.

WECare is seeking a Marketing Manager to lead the strategic direction of our digital marketing efforts. In this role, you will drive engagement, increase visibility, and support our mission by analyzing trends and crafting campaigns that align with our goals. You will oversee day-to-day digital marketing activities, contribute to major campaigns, and enhance our digital presence to meet and exceed targets, playing a key part in shaping WECare’s future marketing strategies.

The position is available for part-time (2-3 days a week) or full-time. 

Who we are:

WECare Worldwide is a UK and Sri Lankan registered charity set up by veterinary surgeon Janey Lowes. Our mission is to provide international standard veterinary care for less fortunate animals around the world, starting in Sri Lanka. The WECare Team is made up of passionate, dedicated and brilliant individuals who know how to work hard and enjoy ourselves while we do it. We aim to change the outlook for street dogs worldwide, with 75% of the globe’s dog population going without access to healthcare. We want to plug that gap and provide them with a whole lot of love while we do it!

Key Attributes:

• At least five years of marketing management experience, with a strong focus on digital marketing strategies, SEO, and campaign analytics.
• Proven ability to work in fast-paced, high-stress environments while maintaining a positive, can-do attitude.
• Strong organisational and time-management skills, with the ability to manage multiple projects and deadlines simultaneously.
• Exceptional communication skills, both written and verbal, with a passion for telling WECare’s story.
• Flexible and adaptable, willing to take on challenges and operate in unpredictable situations.
• Part-time contract option available for the role

Key responsibilities:

1. Strategic Planning & Development

• Lead the overall strategic direction for WECare’s digital marketing, focusing on long-term growth and engagement.
• Develop and oversee comprehensive marketing strategies and communication plans to increase awareness and supporter engagement.
• Conduct audience and market research to shape targeted campaigns and forecast future marketing opportunities.
• Collaborate with teams across fundraising, social media, and external partners to ensure cohesive execution of digital strategies.
• Monitor and analyse digital marketing performance using data-driven insights to inform adjustments and future strategies.

2. Digital Marketing & Analysis

• Drive WECare’s digital growth by leading SEO, social media, email marketing, and online advertising initiatives.
• Oversee the management of WECare’s digital platforms, ensuring they are aligned with organisational goals and effectively engaging target audiences.
• Analyse data from digital marketing campaigns to optimise performance and inform strategic direction.
• Implement advertising campaigns (Google Ad Grants, paid social media) to attract new supporters and grow WECare’s international reach.
• Support the Fundraising department in developing and improving donor development initiatives, (such as supporter journeys) fostering lasting relationships through platforms like Mailchimp and HubSpot CRM.

3. Content Oversight & Campaign Management

• Oversee the creation of content (written, visual, multimedia) by internal teams and external partners, ensuring it aligns with WECare’s messaging and goals.
• Act as a strategic guide for content creation, focusing on maintaining consistency and supporting overall digital strategies.
• Ensure content supports broader marketing and fundraising goals while delegating day-to-day content creation to team members and creative professionals.
• Lead the planning and management of major digital marketing campaigns, working closely with relevant teams to ensure success.

4. Partnership & Community Engagement

• Identify and cultivate relationships with sponsors, partners, and local communities to strengthen WECare's support network.
• Support the organisation and promotion of key events, securing sponsorships and partnerships to enhance visibility.
• Lead outreach to the local and international community, promoting responsible animal care and building support for WECare’s mission.

5. Performance & Reporting

• Track and evaluate the effectiveness of marketing efforts, providing insights into performance and areas for improvement.
• Ensure that all marketing activities are cost-effective and within budget.
• Review marketing tools, platforms, and technologies regularly to ensure they align with WECare's needs and growth plans.

We are looking to recruit a Public Events Manager to join our dynamic Events team based at our Midlands site. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £30,000 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

Purpose of the Public Events Manager role is to:

The principle purpose of the role of Museum Public Events Manager will be to lead the development of our public events programme at their site and all aspects of its implementation. The post holder will work closely with the Head of Events and Catering to develop our Public Events strategy and how it is applied into the relevant location. This will include responsibility for all aspects of event planning, delivery and management, all key partner development and management, all audience development and evaluation and all events budgeting and commercial performance.

Key responsibilities of our Public Events Manager include:

• To work with Head of Events and Catering to develop our Public Events strategy, that articulates the long-term objectives of the programme across all Museum sites and audience groups
• To lead the development of the annual public events plan for Midlands. This plan will provide a schedule for each event that comprises the programme and outlines our key commercial and visitor experience goals for each event
• To lead the implementation of the public events programme at Midlands. This will include taking responsibility for the management of major public events and the delegation of selected elements of the programme to the Public Events Executive, where appropriate
• Take lead responsibility for the management and development of 1 FTE. This will include all aspects of objective and appraisal setting and the development of all training and development objectives
• Take lead responsibility for the management of the Public Events Volunteers, working with our Volunteering team to develop the team
• To work closely with the Operations and Visitor Experience team to deliver events, this will include staff briefings for events and training to deliver activities
• Take lead responsibility for the development of all post event analytics and their dissemination to key stakeholders around the Museum. This will include working closely with the Campaigns and Digital Marketing teams to ensure event analytics are effectively integrated into our wider Audience Development Plan
• Work closely with the Marketing and PR department to develop marketing plans for events, design work and copy

What we are looking for in our Public Events Manager:

• Demonstrable and proven experience of working within a busy public events function
• Demonstrable and proven management level experience
• Strong project or event management skills
• Articulates the Museum’s purpose and objectives and supports their team to see their role within it
• Confidently engages with stakeholders and colleagues at all levels, both internally and externally
• Motivates and provides confidence to team members, allowing them to utilise their skills and knowledge and act with relevant level of autonomy

Closing Date: 21st October 2024
Interviews will take place on 05th November 2024

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

Since 2018, Connect: North Korea (CNK) has grown from a small community start-up into an effective and impactful organisation with an annual income of approaching £500,000, mainly through grants from Trusts and Foundations. We now want to develop our individual giving programme to build our unrestricted income and secure our long term growth.

As our new Head of Individual Giving, you will be responsible for growing our income from our individual and corporate base to help us reach more vulnerable members of our community. You will lead on  individual fundraising relationships and initiatives, including appeals, fundraising campaigns, and all direct marketing activities and communications. You will position us in our supporters’ minds and encourage them to actively support CNK in 2025 and beyond.

Position: Head of Individual Giving 

Responsible to: CEO

Based at: Our offices in New Malden KT3 with some remote/home working.  We will be as flexible as possible to accommodate the right candidate.

Contract: Permanent. Full-time (35 hours per week) with occasional evening working required. Flexible hours/days possible whilst respecting core hours of 10am-4pm

Salary: £42,000 - £45,000 + 5% pension on qualifying earnings, health insurance and gym membership

Benefits: 28 days holidays exclusive of public holidays. We also offer 2 additional days on top of this – 1 recharge day where the whole charity closes and 1 day in the week of a staff member’s birthday.

The role

Your specific objectives will be to:

• Grow our individual supporter base (individual and corporate) by 30% in 2025 through new donor acquisition strategies

• Increasing our unrestricted income from major, mid and low level donors and corporate partners to £100,000 per annum in 2025 and beyond 

• Delivering impactful messages, responsive and successful direct marketing and digital fundraising campaigns

This is a really exciting opportunity for a creative ambitious self-starter who enjoys a fast paced fundraising environment, is passionate about communications, building donor relationships and driving long-term income growth.

Funding dependent, we would intend that the role also entails future promotion and staff management potential.

You have:

1) ability and enthusiasm to start up our individual giving programme (low, mid, major donors and corporate) to reach our target to raise £100,000 by end of 2025

2) creativity in creating and communicating personal stories and compelling asks that motivate our supporters to give

3) analytical understanding, strategic acumen and practical experience of the supporter journey from recruitment to regular giving, and ability to deliver this for CNK
 

Supported by the CEO, your main duties and responsibilities will be:

Strategy:

• Strategise and plan our annual individual and corporate giving programme with targets and performance indicators.This will be a key focus area within our 2025/6 corporate fundraising strategy.

• Report quarterly on progress. Use online analytics, social media insights and other metrics to help us learn, improve and grow our income from low, mid,major donors and corporate supporters.

Annual Corporate and Individual Giving Programmes:

• Develop and deliver CNK corporate and individual giving fundraising programme of events, campaigns and appeals to raise £100,000 in 2025. 

• Work closely with CEO and CNK team members to craft information into compelling copy, asks, supporter updates, social media content and personalised campaign appeals. 

• Plan and deliver low and mid level individual giving campaigns to cultivate new donors, convert existing supporters from once off donations to regular givers and inspire donors to increase their current support.

• Design and deliver our annual major donor giving programme. Cultivate, communicate and inspire new major donors to join us with the aim of increasing our current major donor pool by 10%. Steward current donors, keep in touch, craft compelling asks to support their progression towards more frequent or higher-value donations.

• Report monthly to the CEO on the success of campaigns and programming, income raised, number of new supporters/followers, conversion rates, offering insight on ROI, learnings and how we will incorporate this learning to improve how we do things in future. 

Fundraising compliance:

• Save all profiles, donations, giving history, gift aid agreements, correspondence, and communications with supporters on CNK CRM database. Uphold GDPR and comply with fundraising best practice.

US Individual Giving Programme:

• Contribute towards developing a new US individual giving portfolio through prospect research and crafting compelling fundraising asks.

Staff & Volunteer Management:

• Create and manage a volunteer fundraising programme to grow individual giving through community events, social media and awareness raising. 

The role has no direct line reports at present but there may be in future, budget permitting

Essential skills and experience:

You will have at least five, ideally eight, years experience of:

• individual giving fundraising for a small charity, with a track record of developing and delivering successful individual giving campaigns that have generated 5 figure sums 

• building a supporter base - both amongst low value, but also mid level and major donors

• gathering information, case studies, data and finances, distilling and crafting high quality, well articulated compelling funding asks

• growing charity brand and positioning, thorough consistent approach, campaigns, asks,use of language and artwork

• digital marketing including social media, email marketing, and website content management

• designing tools, inputting data and keeping CRM software updated, using data analytics to report on donor journey and drive fundraising decisions

• relevant fundraising regulations and best practices, including GDPR compliance.

You:

• Can work quickly under pressure in a fast-paced environment.

• Are highly organised, able to act on own initiative, able to manage multiple projects and deadlines

• Have excellent written and verbal communication skills, able to craft compelling asks to engage and inspire donors.

• Have engaging people skills, friendly, approachable with a positive attitude. You enjoy talking to donors about CNK on the phone, by email, in person and are unafraid to ‘make the ask’ Can engage collaboratively and constructively in a small team with an entrepreneurial feel

• Are creative and confident in suggesting ideas and solutions. you are ambitious for what your role can deliver for our community.

• Are committed to supporting and embedding lived experience across CNK

• Are keen to build and develop your role as suits the needs of the organisation

• Can speak Korean although this is not essential to the role.

We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), LGBTQI+ or relationship status, pregnancy and maternity, race, religion and belief, gender or social class.

Prospectus is delighted to be supporting our client to recruit for a Development Manager (Trusts and Foundations). The organisation is the centrepiece of Maritime Greenwich, a UNESCO World Heritage Site with a long and celebrated 600-year history. Their magnificent Baroque buildings and grounds are open to the public and are one of London’s most popular visitor attractions, welcoming over 700,000 visitors every year.

Via award-winning learning programme, volunteering initiatives and a wealth of events, the charity holds a central place within the local community and provides opportunities for diverse audiences to share its significance. The support received from supporters and visitors is invaluable and ensures that this national treasure remains in the best possible condition for the enjoyment of all.

The Old Royal Naval College is reviewing applications on a rolling basis so please do apply now and we will be in touch!

This is a full-time, permanent role paying a salary of £38,000 to £43,000 per annum. This role is based in their offices in Greenwich, London.

The postholder will be responsible for driving the growth of Trusts and Foundations income especially at the five- and six-figure level, with a particular view to supporting unrestricted income and major projects in the organisation’s pipeline. You will work closely with the Head of Development to define funding opportunities and articulate a bespoke case for support, according to funder requirements and the strategic priorities of the organisation.

They are looking for someone with significant experience of trusts and foundations fundraising with a track record of making successful applications to funders, including writing engaging bids using clear and appropriate language, and face to face presentations. You will be a determined and results-focused individual, with a track record of achieving targets.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
       
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Senior Club Manager

We are looking for an experienced Senior Club Manager to work with one of the UK’s leading Youth charities.

If you have a passion for putting young people first, then we want to hear from you!

Position: Senior Club Manager

Location: White City, London, W12 7TF

Salary: £34,000 per annum

Hours: Full-time, 37.5 hours per week (inc. evenings and weekends)

Contract: Permanent

Closing Date: 9am, Monday 11th November 2024

First stage interviews: Thursday 14th November (in-person)

Second stage interviews with Young Leaders: Saturday 16th November

About the Role

Club Managers are crucial members of the delivery team, responsible for an exciting programme of activities for their given area. As Senior Club Manager, you will work across all Youth Zone sessions and have lead responsibility for:

• Sessions for 13 – 19 year olds and up to 25 with those with disabilities. Senior club takes place Wednesday - Saturday evenings.
• Ensuring there is a high-quality, creative and fun offer, focussed on the needs of young people and in line with the Youth Zone’s aspirations to provide members with the best possible experiences and opportunities.
• The continuous improvement of the delivery and inputting towards the strategic delivery plan for the Youth Zone.

This is a fun, exciting and challenging role in a new, growing, and ambitious charity and no two days will be the same.

About You

We are looking for a Senior Club Manager with a relevant qualification or strong demonstrable experience in Youth Work. You will have evidence of ongoing professional development (for example safeguarding, health and safety, management)

You will have experience of:

• Working with young people aged 13 to 19 (up to 25 for those with additional needs) in a range of settings
• Engaging vulnerable, disengaged or hard to reach young people in activities in-line with relevant guidance and good practice
• Managing a team of staff, ideally including volunteers

If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.

About the Organisation

Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.

Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey

As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.

You may have experience in areas such as Club Manager, Holiday Club Manager, Youth Club Manager, Children’s Club Manager, Recreation Club Manager, Schools Club Manager, After School Club Manager, Activities Club Manager, Senior Club Manager, Senior Holiday Club Manager, Senior Youth Club Manager, Senior Children’s Club Manager, Senior Recreation Club Manager, Senior Schools Club Manager, Senior After School Club Manager, Senior Activities Club Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About us 

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy. 

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed.

Inclusion and accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.  We encourage people with lived experience of the UK asylum or immigration system are encouraged to apply to the role.

About the role

Many people who use our services can incur additional risks of abuse and exploitation because of their personal circumstances and experiences including mental illness, trauma, and violence. Some people may have been subject to abuse in their country of origin or on their journey to, or since coming to the UK. Whilst we support beneficiaries through our services and activities, additional action may be needed to prevent and respond to potential or current risks.

Main duties and responsibilities

• Deputising for the Designated Safeguarding Officer and working with them to develop and implement a robust Safeguarding Strategy within the charity.
• Reporting to the Corporate Safeguarding Board on the implementation of the safeguarding strategy, current organisational safeguarding risks and mitigations to ensure robust safeguarding governance and culture in the charity.
• Convening the Safeguarding Managers Forum to review the implementation of the policy and procedure and share and develop best practice.

Flexible working

The role is suitable for job sharing and partial home working. Attendance at meetings and in-person training in London, Leeds and Sheffield is required. 

For more information on the role and to apply, please visit our website via the apply button. 

Closing date: 17 November 2024

Interviews: 26 November (AM) and 28 November (PM)

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request. 

Are you an outstanding Public Affairs Manager?  Would you love to create positive impact for people experiencing homelessness? Prospectus are excited to be working exclusively with Centrepoint to find their new Public Affairs Manager. Centrepoint are a charity based in the United Kingdom that provides accommodation and support to homeless people aged 16-25.
 
This role is available on a permanent contract and full-time basis. The salary band is £44,500-£52,785 and is also available on a hybrid basis, where the postholder will attend the London office two days a week.
 
In this Public Affairs Manager role, you will work with a super talented and passionate research and policy team and manage a team of fully engaged officers. This role offers the right person a career opportunity that you can always be proud of.
 
You will design and deliver Centrepoint’a public affairs strategy. You will identify and keep up to date with key political issues affecting young people across housing, support and Parliament legislation. You will represent Centrepoint at external meetings, conferences and events, presenting Centrepoint’s public affairs objectives. You will also develop and maintain relationships with external stakeholders and internal colleagues.
 
To be considered for this role, you will have experience in public affairs and/or politics. You will have experience of influencing change at a local or national government level. You will have experience in management and leading a team. You will have detailed knowledge and understanding of parliamentary and legislative processes. You will have a knowledge of structures of government and experience of analysing, interpreting and developing social policy,
 
You will be a strong relationship builder.  Creating effective stakeholder relationships internally and taking the Centrepoint vision externally to make the world without youth homelessness a reality. You will have the ability to construct reports and strong time management capabilities.
 
Have you got this?  If so, reach out to us and email George at Prospectus to discuss further and to receive the full job pack.
 
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Supported Accommodation Worker (Future Roots Project) 
Salary Banding: £27,500 per annum with potential to progress through salary band.  Plus additional payment for overnight shifts on occasion.
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week 
Location: Welwyn Garden City / Hatfield, Hertfordshire- Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.

Future Roots Supported accommodation is located in Welwyn Garden City. We are looking fo a Supported Accommodation Worker who will support the 5 Housemates to learn the skills they require to live independently, whilst ensuring the accommodation is a safe and homely environment to live in. The role will require a reasonable degree of flexibility, to respond to the needs of the house. This may include changes to working patterns or additional ‘sleep in’ nights’’ paid at an additional rate.’’support.

How will you make a difference? 

You will be creating and establishing a considerate, proactive and empowering environment where those living in the home take responsibility for themselves and their journey towards independent living. You will help co-ordinate and deliver a solution focused training package, that encourages the young person to take responsibility for all areas of their lives and promote healthy, successful outcomes. You will support them to achieve a successful move on in their life and  you will be instrumental in ensuring that those living in the house accept and abide by the house rules. 

The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• An additional annual leave day on your Birthday
• Holiday Purchase Scheme
• Access to Blue Light discount card 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

What will you be doing? 

• Manage a varied caseload with differing timescales and deadlines.

• Be involved in the screening and interview process of potential new Housemates. 

• Build a professional and trusting relationship with the young people to enable to them to engage with the support and improve their situation and prospects. 

• Provide 1-1 and group support and opportunities to learn identified life skills for independent living, using a range of tools and skills, including hyh’s ASDAN training package.

• To identify any risk factors and ensure appropriate measures are in place. 

• Sleep at the accommodation overnight on an adhoc basis and in the case of an emergency or organsiational need.  An additional payment will be made to cover for any overnight shifts required,

• Report any safeguarding (child protection) concerns to your line-manager and refer as appropriate 

• Be part of a team responsible to ensure the property is meeting all requiredstandards, which will include: 

  • Regular Health and Safety checks 

  • Co-ordinating Building maintenance 

  • Risk Assessments 

• To promote and facilitate Youth Engagement across the service 

• Engage effectively in multi-agency working, developing collaborative relationships and partnerships with relevant staff in a range of agencies to broker and co-ordinate support for young people. 

• Ensure all service administration tasks are completed to a high standard and in a timely manner.

• Immerse hyh’s values into your professional practice at all times.
• Establish and maintain excellent working relationships with external agencies and partners to ensure we are a provider of choice.
• Actively participate and provide valued contributions in supervision, team meetings and other meetings as appropriate.
• Work as part of a team by supporting, communicating, and engaging with your colleagues.

What can you bring to the team?

• Candidates Must have a full clean driving license and use of own vehicle for business purposes
• Able to demonstrate an understanding of the problems facing homeless young people.
• Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
• Excellent understanding of confidentially with strict professional boundaries and personal integrity
• Excellent planning, organisational & time management skills
• An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable) 
• Have a flexible working approach to the needs of the service users.

Full JD available..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

Application and Interview Process 

To apply please go to our website and click the link or QR code to apply.  We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV.  Please ensure you upload these to our recruitment portal.

Recruitment morning will be held on 11th November 2024 and if successful there will be a personal interview stage held on 13th November 2024.  If you need any reasoable adjustments throughout the interview and application process please contact us and we will endeavour to support your needs.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.