Supporter Journeys Manager Jobs

Team: Centre

Location: Holgate Lane, Oldham, North Manchester

Work pattern: 28 hours per week, working 4 days over a 7-day rota

Salary: Up to £19,244.26 per year

Contract:  6-month fixed term contract

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Rehoming and Welfare Assistant:

• Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
• Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
• Present a professional and friendly image to customers and visitors
• As required, assist with veterinary runs and transport cats to different sites. This will include driving the Cats Protection vehicle off-site
• Support the Centre and Deputy Manager in the day to day running of the Centre and supervision of employees
• Provide support and supervision to volunteers to coach and guide them on cat care duties
• Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care

About the centre team:

• Our Cat Centre’s and homing centres care for thousands of cats each year until they are able to find a loving new home. 
• The team is made up of 3 regional volunteer team Leaders and Volunteers, closely linked with the neighboring Cat Centre

What we’re looking for in our Senior Rehoming and Welfare Assistant:

• A full, manual driving license is essential as driving of centre vans, transporting cats and working between two sites is required
• An excellent communicator with strong empathy and communication skills
• Excellent customer service skills and experience of dealing with members of the public
• Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and good at working as part of a team
• Team leader or supervisory experience
• An understanding of health and safety and comfortable with manual handling tasks

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 01 January 2025

Interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. face to face interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Team: Centre

Location: Tyneside

Work pattern: 35 hours per week to include weekends

Salary: Up to £24,055.33 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Rehoming and Welfare Assistant:

• Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
• Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
• Present a professional and friendly image to customers and visitors
• As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
• Support the Centre and Deputy Manager in the day to day running of the Centre and supervision of employees
• Provide support and supervision to volunteers to coach and guide them on cat care duties
• Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care

About the centre team:

• Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. 
• Our team is made up of a Centre Manager, Deputy Centre Manager, Volunteer Team Leader, Receptionists, Senior Rehoming and Welfare Assistants and Rehoming and Welfare Assistants

What we’re looking for in our Senior Rehoming and Welfare Assistant:

• A full, manual driving license is essential as some driving of centre vans is required
• An excellent communicator with strong empathy and communication skills
• Excellent customer service skills and experience of dealing with members of the public
• Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and good at working as part of a team
• Team leader or supervisory experience
• An understanding of health and safety and comfortable with manual handling tasks

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 29 December 2024

Interview date: 09 January 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. anonymised application form
2. In-person interview at the centre

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Location: Hybrid: Turn2us London Hub (Farringdon) & homeworking

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

The Impact and Learning Officer plays a key role in ensuring we deliver high quality monitoring and evaluation to support learning across Turn2us. Using a range of research methods you will perform evaluations to gain feedback from people who engage with our services to understand whether we are meeting their needs. Collaborating across the organisation, you will work with teams who deliver our services to continuously improve the work we do.

The ideal person for this role will have knowledge and/or experience of qualitative and quantitative research methods. You will have strong communication skills and be able to collaborate with a range of people. A commitment to equity, diversity and inclusion and applying this in your work is also essential to this role.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 15/01/2025, 23:59pm

Interview date: week beginning 03/02/2025

Chance to Shine is a national children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.  

Chance to Shine takes cricket to new places and uses it to ignite new passions, teach vital skills, unite diverse groups, and educate young people from Cornwall to Canterbury to County Durham.  

Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with millions of boys and girls in over 13,000 state schools playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and fast-paced tape ball environment.  

The Fundraising Team is tasked with helping Chance to Shine achieve its ambition, securing new funding partnerships and the stewardship of existing donors across a range of funding streams: Corporate, Events, Trusts and Foundations, Individual giving, and statutory funding to support the delivery of Chance to Shine programmes. 

We are looking for an individual with experience of prospect research within the charitable sector, who can lead the prospect research, pipeline management, and information management function within the Fundraising team. The person in this role will have excellent attention to detail and a keen analytical eye to enable the fundraising team to succeed. 

The role does not require an understanding of cricket but does require an enthusiasm towards changing children and young people’s lives.  

Purpose of the role 

We are seeking a Prospect Research Officer working 3 days / 22.5 hrs per week, who will work across the fundraising team to research and identify individuals, trusts and foundations, and corporates whose values and interests align with Chance to Shine’s mission. By doing so, you will be making a major contribution to growing the charity's high value supporter base; and to maximizing its engagement with existing and potential supporters. 

The post holder will: 

• Lead on the research for new business prospects across all fundraising streams (individuals, trusts and foundations, corporates) 
• Create detailed briefs for key stakeholders at Chance to Shine events 
• Lead on the pipeline management process, ensuring records are up-to-date 

1) Key Responsibilities
 

Prospect research

 

• Deliver high quality prospect research briefings on individuals, trusts, and corporates for the fundraising team, members of the charity’s senior leadership as well as senior volunteers and board members.
• Ensure research output is timely, insightful, accurate and well presented; in compliance with relevant data protection laws and the charity’s supporter journey.
• Lead on network mapping for current donors and key prospects including links to Chance to Shine Trustees and Development Board members.
• Create prospect and supporter bios ahead of fundraising meetings and cultivation events.

Prospect management

• Support the fundraising team with the management and analysis of prospect information through The Raiser’s Edge database.
• Ensure database systems are maintained accurately by analysing and updating information on individuals, companies, and trusts and foundations.
• Maintain the fundraising team’s prospect pipeline process within The Raiser’s Edge database.

Strategy and Planning

 

• Work with the Head of Fundraising and other team members to develop a prospect research strategy and manage its implementation within the fundraising team.

 

Compliance and due diligence

 

• Lead on data protection compliance for Fundraising working with the Fundraising Assistant and wider team as appropriate.
• Draft due diligence on prospective supporters where required in line with Chance to Shine’s gift acceptance policy.

2) Key relationships

 

The job holder will liaise with:

· Fundraising team

· Impact & Evaluation, Operations, Communications & Digital and Finance & Resources teams.

· Trustees and senior volunteers.

3) Skills, knowledge & personal competencies

 

• Excellent written communication skills and the ability to present complex information for a range of audiences in a variety of formats.
• Ability to work to the highest standards, to be analytical, methodical and thorough with meticulous attention to detail.
• Excellent knowledge of the principles of fundraising to include identification, research, solicitation and stewardship.
• Experience of using and championing the intelligent use of Raiser’s Edge or a similar CRM system for data capture and reporting.
• Strong organisational skills and ability to work proactively, managing your own workload and ensuring deadlines and priorities are well handled.
• A desire and aptitude to develop a career in prospect research.

· Good IT skills with experience of using MS Office, Word, Excel.

· Good team player.

· Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, passionate, inclusive and fun. 

1) Key Responsibilities
 

Prospect research

 

• Deliver high quality prospect research briefings on individuals, trusts, and corporates for the fundraising team, members of the charity’s senior leadership as well as senior volunteers and board members.
• Ensure research output is timely, insightful, accurate and well presented; in compliance with relevant data protection laws and the charity’s supporter journey.
• Lead on network mapping for current donors and key prospects including links to Chance to Shine Trustees and Development Board members.
• Create prospect and supporter bios ahead of fundraising meetings and cultivation events.

Prospect management

• Support the fundraising team with the management and analysis of prospect information through The Raiser’s Edge database.
• Ensure database systems are maintained accurately by analysing and updating information on individuals, companies, and trusts and foundations.
• Maintain the fundraising team’s prospect pipeline process within The Raiser’s Edge database.

Strategy and Planning

 

• Work with the Head of Fundraising and other team members to develop a prospect research strategy and manage its implementation within the fundraising team.

 

Compliance and due diligence

 

• Lead on data protection compliance for Fundraising working with the Fundraising Assistant and wider team as appropriate.
• Draft due diligence on prospective supporters where required in line with Chance to Shine’s gift acceptance policy.

2) Key relationships

 

The job holder will liaise with:

· Fundraising team

· Impact & Evaluation, Operations, PR & Communications and Finance & Resources teams.

· Trustees and senior volunteers.

3) Skills, knowledge & personal competencies

 

• Excellent written communication skills and the ability to present complex information for a range of audiences in a variety of formats.
• Ability to work to the highest standards, to be analytical, methodical and thorough with meticulous attention to detail.
• Excellent knowledge of the principles of fundraising to include identification, research, solicitation and stewardship.
• Experience of using and championing the intelligent use of Raiser’s Edge or a similar CRM system for data capture and reporting.
• Strong organisational skills and ability to work proactively, managing your own workload and ensuring deadlines and priorities are well handled.
• A desire and aptitude to develop a career in prospect research.

· Good IT skills with experience of using MS Office, Word, Excel.

· Good team player.

· Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, passionate, inclusive and fun. 

 

Key Responsibilities

Prospect research

• Deliver high quality prospect research briefings on individuals, trusts, and corporates for the fundraising team, members of the charity’s senior leadership as well as senior volunteers and board members.
• Ensure research output is timely, insightful, accurate and well presented; in compliance with relevant data protection laws and the charity’s supporter journey.
• Lead on network mapping for current donors and key prospects including links to Chance to Shine Trustees and Development Board members.
• Create prospect and supporter bios ahead of fundraising meetings and cultivation events.

Prospect management

• Support the fundraising team with the management and analysis of prospect information through The Raiser’s Edge database.
• Ensure database systems are maintained accurately by analysing and updating information on individuals, companies, and trusts and foundations.
• Maintain the fundraising team’s prospect pipeline process within The Raiser’s Edge database.

Strategy and Planning

• Work with the Head of Fundraising and other team members to develop a prospect research strategy and manage its implementation within the fundraising team.

 

Compliance and due diligence

• Lead on data protection compliance for Fundraising working with the Fundraising Assistant and wider team as appropriate.
• Draft due diligence on prospective supporters where required in line with Chance to Shine’s gift acceptance policy.

Key relationships

The job holder will liaise with:

· Fundraising team

· Impact & Evaluation, Operations, Communications & Digital and Finance & Resources teams.

· Trustees and senior volunteers.

Skills, knowledge & personal competencies

• Excellent written communication skills and the ability to present complex information for a range of audiences in a variety of formats.
• Ability to work to the highest standards, to be analytical, methodical and thorough with meticulous attention to detail.
• Excellent knowledge of the principles of fundraising to include identification, research, solicitation and stewardship.

Volunteering Development Co-ordinator - Fixed Term Contract - 12 Months Maternity Cover

Location: Oxfordshire
Salary: £31,122
Hours: 35
Department: Volunteering
Job Type: Full time
Contract Type: Fixed Term Contract

Background

At the core of RABI’s mission is the commitment to address the individual needs of farming people.  We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person. 

You will be part of a wider Volunteering team responsible for developing our approach to volunteering and engaging local stakeholders across England and Wales. 

We currently involve approximately 500 volunteers who help raise funds and awareness of RABI within local communities. Most of our volunteers belong to one of 40 county committees.

Key responsibilities: 

Volunteer journey

• Work with the Volunteering Development Manager to ensure that RABI volunteering is accessible, inclusive, safe and enjoyable.
• Develop and introduce clear guidance and processes to support the volunteer journey – from recruitment, to induction, day to day management and exit.
• Update existing volunteer management policies, procedures and documents to ensure compliance with latest good practice guidance. 
• Support the introduction and ongoing management of systems to support volunteering and volunteer management.

Volunteer communications and recognition

• Support and co-ordinate improvements to volunteer communications – including regular newsletters, volunteer portal and role specific updates / guidance.
• Assist with formulation of the annual volunteer survey to collate volunteer feedback on all aspects of the volunteer experience.   
• Support the planning and delivery of events / meetings to bring the volunteer community together – to recognise achievements and collaborate.  Including annual conferences, online meetings etc.
• Co-ordinate RABI approach to national initiatives such as Volunteers Week, Big Help Out and Volunteer Managers Day.

Volunteer recruitment and diversification

• Work with RABI communications team to develop website content and other promotional materials to raise the profile of RABI volunteering and attract new interest.
• Support and co-ordinate the development of opportunities to involve new volunteers – including events volunteers, volunteer ambassadors, ‘micro’ volunteering opportunities etc.
• Work closely with the wider team to support existing committees to attract new volunteers and evolve their approach to involve more people.   

Volunteer learning and development 

• Develop and lead the centralised onboarding of volunteers, including references and (where applicable) DBS and other checks to ensure appropriate compliance.
• Support the development of volunteer induction and training across the volunteer network.   

Team support and development

• Maintain good working relationships with the volunteering team and wider teams, working cross-functionally to ensure collaboration across directorates.
• Work with the wider Volunteering team and other departments, to support and embed the volunteer journey and good practice in volunteer management.   
• Work closely with the Operations / Support team to support local committees with questions and guidance linked to volunteering.

Planning, reporting and evaluation 

• Contribute to future plans for the development of volunteering strategy. 
• Produce reports and evaluation on key metrics to support volunteering development and to ensure RABI volunteering complies with all regulatory and legal requirements.

General 

• Comply with RABI’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.
• Take responsibility for professional development, working with your line manager to identify training that will support growth in the role. 
• Promote the Charity’s work. Attending external meetings and events in agreement with your manager.
• Perform any other reasonable task as required by your manager.

Person Specification: 

Essential 

• Affinity, understanding and demonstration of the goals and objectives of RABI.
• Experience of working with volunteers and volunteering development.
• Good understanding of volunteer motivations.
• Understanding and knowledge of good practice and legal implications across volunteering.
• Experience of creating policies and guidance.
• Excellent communicator, including face-to-face, in writing and via remote communications.
• Flexible and open to working occasional evenings and weekends to fit with volunteer availability.
• A positive and creative approach to work.
• Ability to record, analyse and evaluate large amounts of data.
• Self-motivated and confident in working both independently and in a team environment.
• Good written and numeracy skills.
• Ability to manage time effectively, prioritise workload and plan ahead.
• Working in a sometimes-pressurised environment, responding rapidly to changing needs.
• Good IT skills and experience of CRM, digital tools, marketing and social media platforms.

Desirable 

• Experience working within a root and branch charity – with local volunteer groups.
• Experience of implementing change including new systems to support volunteering.
• Able to challenge and accept constructive feedback through reflective practice.
• Be resilient and open to change in a developing department, and able to adapt to those changes.
• Understanding of Data Protection and volunteer management compliance and best practice.
• Experience of working Microsoft Dynamics CRM.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. 

Benefits 

• Competitive salary.
• Enrolment to Nest on commencement of employment and then opportunity after the probation period to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one. 
• Access to our Employee Assistance Programme.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on

REF-218727

Our talented and inspiring workforce are key to our success. Over 50 coaches and volunteers deliver inclusive sport to disabled people across London. We are looking for an equally driven person to manage this incredible team.

You will be recruiting new coaches and volunteers, developing a robust method to upskill and provide continued professional development so our coaches continue to be the best they can be. 

You will support coaches to meet our delivery standards, working with them to understand the importance of our systems and processes. You will empower them to feel connected with Disability Sports Coach’s aims and objectives by working collaboratively with the charity’s core staff team. 

You will establish communication channels to gather feedback and insights on the impact of our sessions from coaches working on the ground. 

A large part of your role is acting as the project lead on our unique Inclusive Activity Leaders (IAL) programme. Delivered in partnership with Nike, IAL upskills aspiring disabled and non-disabled people to become qualified sports coaches, creating a more diverse coaching workforce. Your responsibilities include recruiting the cohort, planning and coordinating all aspects of delivery, providing ongoing support to Leaders, and overseeing project monitoring and evaluation. 

This role will sit within a small and inclusive delivery team. We encourage applications from individuals of all backgrounds, who may not meet every qualification but are passionate and bring relevant skills and experience. Positive, team-oriented attitude and a learning mindset is key! If you are excited by the challenge of breaking barriers for disabled people, we want to hear from you. 

About The Role
Contract: This is a fixed-term contract until February 2026.
We have an exciting opportunity for a motivated and inquisitive individual to join our Innovation and Integrated Appeals team as an Integrated Appeals Officer. Your focus will be supporting cross-organisational fundraising appeals, helping to maximise all opportunities for the Society so we can reach our ambitious income targets.
You will be working with teams across Alzheimer’s Society to support the delivery of the Forget Me Not and Christmas Appeals. You’ll be responsible for leading on critical project areas across these appeals, including marketing, stewardship, and operations.  You will also work closely with the Fundraising Innovation team to innovate and test to find opportunities and improve efficiencies.
This is an exciting time to join the team as we grow our appeals!
You will:

- Contribute to the planning and development of each appeal cycle.
- Build and nurture relationships, working closely with internal stakeholders to deliver key elements of the appeals.
- Lead project working groups for Forget Me Not Appeal collections.
- Be responsible for recruiting and stewarding collections volunteers, including paid and warm marketing and supporter journeys.
- Ensure all communications and materials are in line with the overall concept and messaging across appeals.
- Support on evaluations, providing recommendations for future appeals.

Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction.  This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you
The successful candidate will work with teams across the organisation, so we are looking for a great communicator who can build and develop relationships. You will be inquisitive and enjoy making improvements and efficiencies in processes and ways of working.

- You have excellent project management skills.
- You have experience in developing and delivering excellent communications to supporters.
- You are a team player who can build and maintain strong relationships.
- You can monitor, collect, and analyse data to produce recommendations.
- You are an excellent communicator.
- You are a creative thinker, keen to test and learn.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4 day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and knowledge to work alongside young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

In this role, you will work alongside children and young people who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want. You will be expected to provide robust risk and needs assessments that reflect the contexts within which harm has occurred, and to work collaboratively with partnership agencies to reduce risk and secure services and support.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay, and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since April 1st, 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee of 179 hours holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

Forces Employment Charity is seeking a dedicated employment advisor to join our Military Women programme. In this role, you will provide holistic employment and training advice and guidance to a diverse caseload of female veterans and reservists, supporting their personal development and employability skills until they achieve their desired outcomes by having a sustainable career.

The Military Women programme combines coaching and mentoring, practical employment support, access to employment pathways and apprenticeships, and corporate mentoring to offer the best possible opportunities to upskill and gain fulfilling employment.

Reporting to the National Employment Projects Manager. This position is full-time, 35 hours per week with a salary of £29,000 per annum. This role is Home-based (with community outreach) in the South/Southeast region. It involves regular travel across the operating region and working from home when not out in the community. The usual working hours are Monday through Friday, 9 am to 5 pm; however, there may be an occasional need to work outside core hours to meet the demands of the role.

​

Principal Responsibilities:

• Make a positive impact by putting our clients at the heart of everything you do.
• Assess individual client’s needs; identify any challenges and barriers.
• Build rapport, show empathy, motivate, and increase aspirations.
• Support clients in developing their skills and CVs and effectively preparing for the job application process, including interview coaching, confidence-building, and access to digital upskilling.
• Networking and engagement: promote the benefits of FEC case worker support to female veterans and reservists, and stakeholders.
• Work with the Marcoms officer to promote and support the FEC Military Women Programme to beneficiaries, charities, and other organisations working with female veterans and reservists.
• Work with colleagues to support Employer Engagement to generate employment opportunities for female veterans and reservists.
• Provide advice and guidance to female veterans and reservists throughout the journey into employment following the FEC Case Management Guidance and Work Instructions.

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PERSONAL SPECIFICATION

Essential Competencies:

• Experience working in a customer-focused environment and delivering excellent customer service.
• Effective team player with strong collaboration skills
• Excellent organisational, time management and administrative skills.
• Proficient in using a CRM system to document confidential information, monitor progress, and assess impact
• Ability to work effectively towards achieving targets, meeting key performance indicators (KPIs), and adhering to deadlines.
• Able to demonstrate coaching/mentoring experience and influencing skills.
• Passionate about personal development and helping others achieve their goals.
• A strong drive to succeed through self-motivation and initiative, with the ability to exercise sound judgment and discretion.
• An understanding of the challenges faced by serving, reservist, and veteran Armed Forces personnel, along with empathy for their experiences and the difficulties they and their families encounter in securing fulfilling and sustainable employment.
• Dedicated to upholding and embodying our organizational values.
• Proficient in using Microsoft Office packages, Outlook and other platforms

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Desirable Competencies:

• Lived experience
• Strong knowledge of the employment and education sectors, including recruitment, welfare-to-work services, work-based learning, and vocational training.
• NVQ L4 in Advice, Information and Guidance (FEC to provide the appropriate qualification of NVQ L4)

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Security Clearance

Successful candidates will be the subject of an Enhanced Disclosure & Barring Service (EDBS) check. The job offer will be subject to a successful DBS enhanced.​

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FEC is committed to attracting, recruiting, and retaining the most talented individuals, regardless of age, disability, gender identity, gender expression, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion, belief, sex or sexual orientation. We strive to be a Team that reflects all the communities with which we engage around the world through diversity in the workplace and promoting an inclusive culture in which all team members are respected, empowered and valued.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

​If you meet the criteria and are passionate about this role, we encourage you to apply. The closing date for the position is Midnight, 20 January 2024.

The first stage of online interviews will begin during the week commencing 20 January 2025, and final face-to-face interviews will be conducted during the week commencing 27 January 2025.

Recovery Pathways & Progress Coordinator

Hours: Full-time – Permanent
Reports To: Operations Manager
Place of Work: London - Streatham, Clapham, Croydon
Salary: £31,990 with contributory pension

Empowering Recovery, Transforming Lives with The Nehemiah Project!

We are seeking a dynamic and empathetic individual to join our team as a Recovery Pathways & Progress Coordinator. This is an exciting opportunity to play a pivotal role in supporting men in recovery to transition towards independent living. At The Nehemiah Project, we believe that with the right guidance and opportunities, our residents can achieve lasting change.

This full-time role, based across our London houses, offers a competitive salary, a generous health and wellbeing plan, and the chance to be part of a culture rooted in compassion, honesty, and empowerment.

About the Role

As Recovery Pathways & Progress Coordinator, you will focus on facilitating residents’ personal growth and enabling them to build solid foundations for independent living. This role emphasises creating opportunities for our residents through external partnerships, and supporting them in accessing these. Your primary responsibilities will include:

• Building External Partnerships: Identify and collaborate with housing, employment, education, and other external agencies to provide residents with meaningful pathways to reintegrate into society.
• Peer Mentor Programme: Leading on the internal training and supervision of our Stage 2 residents onto our Peer Mentor Programme, pairing them with newer residents to share their strength and hope in recovery as well as finding other opportunities for them to contribute their lived experience to the charity.
• Facilitating Group Activities: Co-facilitate our resident-led A Brighter Future group sessions focused on lifestyle development, wellbeing, and maintaining a growth mindset.
• Supporting the Transition Process: Guide residents through their move-on journey into independent living, ensuring they have access to the right tools, networks, and resources for long-term success.

Find out more by clicking on our Job Description and Person Specification!

What We Are Looking For

We are looking for someone who is:

• Skilled in delivering a person-centred and trauma-informed approach.
• Experienced in working with men recovering from addiction and facilitating groups focused on behavioural change and recovery.
• Confident in establishing and nurturing relationships with external organisations to expand opportunities for our residents.
• Knowledgeable about Customer Relationship Management systems (such as Salesforce) for accurate record-keeping.
• Possesses an NVQ Level 3 in Health & Social Care (or equivalent).

Why Nehemiah?

Joining The Nehemiah Project means being part of a passionate and talented team committed to helping men in recovery lead fulfilling lives. We offer:

• A 35-hour working week (Monday to Friday) with an additional paid monthly on-call rotation.
• 25 days annual leave, plus bank holidays.
• A contributory pension scheme with Nehemiah contributing 3% of your annual salary.
• A comprehensive Staff Health Plan with insurance and wellbeing packages.
• Opportunities for skill development, leadership growth, and career progression.

 
Interviews will be conducted on a rolling basis. All job offers are conditional on completing an Enhanced DBS check and references check.

REF-218528

Are you passionate about making a difference and using your marketing skills to drive positive change? As this Marketing and Fundraising Officer, you'll play a vital role in creating impactful campaigns that inspire action and support vital causes.

Job Title: Marketing and Fundraising Officer
Charity cause: International
Salary: £38,000 to £39,270
Location: London (hybrid working - one day a week in the office)
Contract: Permanent

The role as Marketing and Fundraising Officer

As the Marketing and Fundraising Officer, you'll manage and deliver high-quality brand awareness and acquisition campaigns across a variety of channels, including TV, digital, and face-to-face. Your work will directly support the charity's mission, helping them to attract new donors, build awareness, and fund life-changing projects around the world.

Key Responsibilities:

• Lead impactful marketing campaigns, from concept to execution, across multiple channels.
• Work closely with creative and media agencies to optimise campaign performance.
• Monitor campaign progress, analyse data, and implement strategies to boost engagement and conversion.
• Develop innovative approaches to increase brand awareness and donor acquisition.
• Collaborate with internal teams to create integrated campaigns and impactful supporter journeys.

What They're Looking For

You'll thrive in this role if you have:

• Experience managing direct marketing campaigns across various channels, ideally gained within the charity sector.
• Strong analytical skills to evaluate campaign performance and make data-driven decisions.
• Excellent communication and organisational skills to manage diverse projects and stakeholders.
• Highly organised with excellent attention to detail.
• A commitment to safeguarding and best practices in fundraising.

Ready to Make a Difference?
If you're excited about the opportunity to use your marketing expertise to support life-changing projects, we'd love to hear from you. Apply now.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Harris Hill are delighted to be working with an international charity to recruit for an experienced Senior Acquisition and Welcome Officer to spearhead the charity acquisition efforts, focusing on Direct Response Television (DRTV) and other key channels.

This exciting role combines strategic thinking, creative collaboration, and hands-on campaign management to grow our supporter base and elevate our fundraising initiatives.

As a Senior Acquisition and Welcome Officer  you will:

• Manage all aspects of the DRTV programme, including creative development, media planning, and performance tracking.
• Collaborate with agencies, telemarketing partners, and in-house teams to propose, test, and optimise campaigns across channels.
• Develop integrated digital support for campaigns, from PPC to social ads and landing pages.
• Plan and execute acquisition campaigns, including DRTV, inserts, and welcome journeys, using a test-and-learn approach.
• Use data and audience insights to inform decisions, continually refining campaigns for optimal performance.
• Coordinate with stakeholders and agencies to ensure campaigns are delivered on time, on budget, and to the highest standard.
• Monitor and report on campaign performance, providing actionable insights to refine strategies.

To be successful, you must have experience:

• Experience working in a fundraising or marketing role, with some experience managing DRTV and print channels, either on client or agency side
• Good understanding of individual giving fundraising KPIs, including in relation to DRTV, print, telemarketing, email and landing pages.
• Good analytical skills, able to organise, analyse and interpret complex data into shareable reports, with attention to detail and accuracy and using insight to inform plans
• Experience of managing and motivating third-party suppliers
• Good working understanding of regular giving model and other fundraising products
• Knowledge of essential compliance guidelines, regulatory and legal environment guidelines relating to campaign management and data protection

Salary: £38,491 per annum

Contract type:Full-time, permanent

Location- London, hybrid working with 1 day a week in the office

Closing date: ASAP

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4 day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and knowledge to work alongside the families and carers of Young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

Within the role as a Specialist Family Caseworker, you will provide support to parents and carers to help them gain greater understanding of the challenges young Londoners and their families often face and work alongside them to secure the safety and positive outcomes they want for their children and family.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here, we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since 1st April 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee, of 179 hours’ holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

Team: Centre

Location: Curridge, Berkshire

Work pattern: 16 hours per week (week 1 - Tuesday & Friday, week 2 - Saturday & Sunday), 8:00am to 5:00pm

Salary: Up to £10,031.20 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Rehoming and Welfare Assistant:

• Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
• Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
• Present a professional and friendly image to customers and visitors
• As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site
• Work with volunteers to coach and guide them on cat care duties
• Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care

About the centre team:

• Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. 
• Our team is made up of a Centre Manager, Deputy Centre Manager, Senior Rehoming and Welfare Assistant, Rehoming and Welfare Assistants, Volunteer Team Leader and Receptionists

What we’re looking for in our Rehoming and Welfare Assistant:

• A full, manual driving license is essential as some driving of centre vans is required
• An excellent communicator with strong empathy
• Excellent customer service skills and experience of dealing with members of the public
• Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and good at working as part of a team
• An understanding of health and safety and comfortable with manual handling tasks

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 03 January 2025

Interview date: 17 and 18 January 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. In-person interview at the centre

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.