Supporter Engagement Manager Jobs in Wandsworth, Greater London
About Us
Help Musicians and sister charity Music Minds Matter are powered by a love of music, which is why they empower and support those who create it and make it happen.
For over 100 years, Help Musicians has been working hard to make a meaningful difference to the lives of musicians across the UK. In a precarious profession often filled with ups and downs, opportunities are hard-won whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity - ensuring musicians across the UK can achieve their creative potential and sustain a career in music.
Sister charity, Music Minds Matter, puts mental wellbeing centre stage in music. It works proactively to help prevent mental health crises, providing everybody who works in music with the early support, knowledge and tools they need, at exactly the time they need them.
Love Music; Help Musicians
About the role
This role drives significant growth in awareness and engagement on our digital platforms through storytelling and campaign management.
You will use your digital marketing knowledge to increase the reach of the two charities’ brands, building donor awareness through optimised digital advertising (paid social, Google ad grants etc).
As a primary stakeholder in our social media strategy, you will understand what makes a good story; bringing our fundraising, brand and services to life.
About you
You'll be data-driven with a deep understanding of paid social media, Google Search, CPC, SEO. You will optimise campaigns by leveraging analytics and be able to communicate insights and recommendations to stakeholders across the charity using reporting platforms such as PowerBI. Excellent written communication skills are essential for effectively sharing insights.
Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.
How do I apply?
For full details of the role and how to apply please click Apply and visit our website. You will need to download our application forms and submit these to us by the deadline below.
Deadline for applications: Wednesday 30th October, 9am
Our commitment to EDI
We are a charity that welcomes and positively encourages applications from individuals from a diverse range of backgrounds and experiences and will select the best person for the job based on merit, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity, or socio-economic background.
We are proactively focussed on inclusion to ensure our team at Help Musicians and Music Minds Matter is representative of the diversity of musicians that we support. To find out more about our current Equity, Diversity and Inclusion work, visit our dedicated webpage.
Find out more about our values, employee benefits and what it’s like to work at Help Musicians here.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Forces Employment Charity is seeking a dedicated Communications Officer on a 10-month maternity leave contract to join our lively MarComms team. You will be focusing on providing both digital and traditional marketing support to the programmes that provide employment advice and guidance to UK Armed Forces veterans.
Role: You will be responsible for raising and sustaining the profile of the Forces Employment Charity’s Ex-Forces Employment programme and Veterans Support Programme, with potential and current clients, employers, and other partner organisations. The post holder will play a vital role in the marketing team and will be the first point of contact for staff from both teams.
Each comms officer has a ‘strength’ in lead of a particular area of MarComms. In this role, you will lead in-house digital content creation across the organisation. The wider team will work collaboratively with you to support production and other team members as required.
The role reports to the Marketing Manager. It is a temporary full-time position to cover a 10-month maternity leave period. It is 35 hours per week, Monday to Friday and pays £28,500 Pro Rata. The successful candidate will be working on a hybrid basis with occasional travel to the headquarters in central London (an opportunity to work with the MarComms Team in the office).
Principal Responsibilities:
· Proactively acting as the MarComms designated contact for the Ex-Forces Employment Programme and Veterans Support Programme and their communications and marketing requirements.
· Co-ordinating and producing the MarComms digital content such as vox pops for internal and external events by conducting insightful interviews, short video clips, and editing seamless productions to coordinate and produce MarComms digital content, such as vox pops, for internal and external events.
· Virtual and in-person event support.
· Supporting the Marketing Manager and coordinating the team’s contributions towards the established MarComms ‘Topic of the Month’ (TotM) framework. Align content pieces across the department, such as creating articles, social posts, newsletters, case studies, etc, to ensure the delivery of consistent messaging.
· Scheduling content on social media channels (currently X, Facebook, LinkedIn, Instagram) using content management software. Including uploading and publishing videos onto YouTube.
· Recording, drawing and analysing insights from social media, campaign work to continually review and evaluate and adapt your output.
· Creating online and offline content, including written articles and still/motion graphics.
· Website page and post updates, working with website lead - the Head of Brand and Marketing.
· Supporting the Customer Engagement Manager with producing email newsletters and required content.
· Assisting the Head of Brand and Marketing by ensuring the correct use of the Forces Employment Charity’s brand guidelines internally and externally.
· Collaborating with external communication managers from delivery partners and stakeholders as required for joint working initiatives.
· Acting as a brand guardian for your team’s programme presentations using established brand templates, guidelines and writing style guide.
· When required, undertaking other tasks in support of the Forces Employment Charity’s wider work.
Essential Competencies:
· Experience in creating content for on- and off-line channels.
· Ability to draw and analyse insights from social media/YouTube platforms.
· Excellent written English.
· Proficiency in utilising recording equipment to capture high-quality visuals.
· Experience using editing software, e.g. Premier Pro.
· Experience using design software, e.g. Canva.
· Experience using social media scheduling software.
· Proven ability to deliver outcomes by demanding time and quality targets and to deal with conflicting priorities calmly and appropriately.
· Excellent internal and external relationship-building skills.
Desirable Competencies:
· Empathy with and a good understanding of ex-Forces personnel and the challenges they can face.
· Experience in creating paid social media campaigns.
· Experience of working within a charity.
· Experience in working with creative agencies and freelancers.
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply. The closing date for the position is Midnight, 3 November 2024.
Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.
Care Navigator (Diabetes)
Salary: £27,527 - £30,831 per annum + 6% pension
Employment type: 12 months (possible extension)
Hours: 36 hours per week
Based at: Haringey GP Federation offices (or as assigned)
Closing date: 11 November 2024 at 12noon
Interviews: 15 November 2024
Job Reference: 2024006
The Bridge Renewal Trust in partnership with Haringey GP Federation and North Central London Clinical Commissioning Group are delivering a new Pan-Haringey Diabetes Care Navigation Service.
As a Care Navigator, you will provide support to people whose diabetes is not well managed or who are not engaging with health professionals, in particular, deprived and vulnerable groups within this cohort. You will support people to access diabetes information and/or education in their own language, improve their ability to navigate the health and care system and improve their confidence to self-manage their condition. This is a new and exciting approach to working with people with diabetes in Haringey.
The Bridge Renewal Trust is a charity that delivers practical ways that people can live healthier, long and fulfilling lives – thus playing our part in working towards reducing health inequalities and building stronger communities.
Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; and a proven track record of working in a multi-disciplinary team, working closely with GP practices and other healthcare professionals, the general public and voluntary sector? Ability to speak Somali, Bengali or another Haringey community language would be desirable.
We are currently recruiting for a Care Navigator who will enable people to better utilise resources in the voluntary and community sector. This will in part be by direct work with individuals, and also by collating information about voluntary and community resources locally, to share with individuals and health professionals in clinics and GP practices.
This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.
The Holocaust Educational Trust (HET) is a registered charity working with schools, colleges and communities across the country to raise awareness about the Holocaust and its relevance today.
We have an exciting opportunity for an Education and Production Officer to join our team based in Central London. After several years of research and development, we have recently launched Testimony 360, a brand-new digital programme for UK secondary schools that uses interactive survivor testimony and virtual reality to innovatively teach about the Holocaust. Through the programme, students can have a personal and conversational experience with a recording of a Holocaust survivor before seeing some of the sites they experienced for themselves using virtual reality headsets, all without leaving their classroom.
The successful candidate will serve as a member of the Trust’s Testimony 360 Team, responsible for the digital post-production and testing of interactive recorded testimony to ensure its fluency and usability in the classroom. We are looking for an individual with confident IT skills and the ability to quickly learn how to use new technologies and programmes. As an expert in Holocaust education, you will also contribute to the successful delivery of our Testimony 360 programme through weekly in-person school visits during term time or as required.
Responsibilities
Post-Production, interactive survivor testimony
· Lead on the development (post-production) of interactive testimony, including clipping, annotation, data/metadata input, and Alpha/Beta testing. Throughout testing, leading the training process which ensures the system’s accuracy.
· Maintain regular contact with our partner organisation, the USC Shoah Foundation, including progress updates, shared learning, required training.
· Support colleagues undertaking training and/or working on supportive post-production.
· Logging activity and decisions regarding the post-production editing process, as discussed with members of the Testimony 360 team and/or USC Shoah Foundation.
· Organise and deliver Alpha and Beta testing stages, working directly with students both online and in-person to deliver test sessions and action necessary follow up (to ensure learning from test sessions is fed back).
Delivery
· Contribute to delivery of Testimony 360 through regular, in-person school delivery as part of the wider team, ensuring that the programme is delivered through a robust pedagogical approach. Expected to deliver Testimony 360 one every two weeks throughout term time.
· Plan and deliver Beta testing sessions as part of the development of the interactive testimonies, sharing knowledge and expertise with other Education Officers supporting in this delivery.
· The successful applicant may also be expected to deliver educational sessions to students, teachers and our young Ambassadors outside the Testimony 360 programme and throughout the year. In-person sessions will take place in the UK and sometimes abroad.
General
· We expect all members of the Education team to share their learnings and expertise both internally and externally. This role will require discussions about our learnings from Testimony 360 with the wider Education team, and we encourage consideration for how these learnings might feed into our wider educational offer.
· As an educational charity, we must ensure that education about the Holocaust is the core of all work. To this end, members of the Education Team are responsible for supporting the wider teams as they develop, plan and deliver on broader public engagement, fundraising, and awareness-raising initiatives.
· You will also be required to carry out any other reasonable request by the Director of Programmes, Chief Executive, or Senior Management Team.
Read our job description for full details.
Please Note:
All applicants must be eligible to work in the UK at time of application.
The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Therefore, all applicants will undergo strict vetting procedures and safeguarding checks before appointment and relevant pre-employment checks (this includes but is not limited to: DBS checks, qualification checks, reference checks and identity checks). This role involves regulated activity relevant to children, therefore It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
The client requests no contact from agencies or media sales.
Senior UK Policy Adviser (Early Education)
Circa £48,000 per annum (pro-rata)
Full-time, 35 hours per week. Other flexible arrangements will be considered
Fixed term – circa 9 months (Parental Leave Cover)
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Senior UK Policy Adviser (Early Education).
As a member of the UK Policy and Advocacy team, this role will be responsible for leading our policy work focusing on early childhood education, with a particular focus on the home learning environment and developing primary research engaging with very young children. Working closely with colleagues across the Advocacy and Programmes Departments, you will be expected to develop and deliver an effective influencing strategy, based on robust evidence and persuasive policy asks that help protect and promote the physical and mental health and wellbeing of babies and young children living in the UK. You’ll be joining at an exciting time for our team as we adapt our Early Moments Matter Campaign to the context of influencing and engaging with a new Government.
To succeed in this role, you’ll need to have an in-depth understanding of policy-making processes and how to develop effective influencing strategies, excellent research and writing skills and a good understanding of the policy context of early childhood health and/or other UK child wellbeing topic area.
Act now and visit our website via the apply button.
Closing date: 9am, Monday 4 November 2024.
Interview date: Tuesday 19 November 2024 via video conferencing (MS Teams).
In return, we offer:
·excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools).
·outstanding training and learning opportunities and the support to flourish in your role.
·impressive open plan office space and facilities on the Queen Elizabeth Olympic Park.
·an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
·the opportunity to work in a leading children’s organisation making a difference to children around the world.
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre Administrator
£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression
Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton.
We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers.
You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.
Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.
We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.
ABOUT THE ROLE
We are seeking a highly skilled and experienced Registered Psychologist with forensic psychology experience to join our clinical team, supporting a specialist service based in Croydon. The service operates within a 27-bed residential facility that cares for individuals with forensic mental health needs, complex conditions, and dual diagnoses. As a key member of the clinical team, you will provide evidence-based psychological assessments and interventions, focusing on the rehabilitation and reintegration of residents with complex mental health and forensic backgrounds.
This is an exciting opportunity to collaborate with mental health professionals, including those with forensic expertise, allowing you to make a significant impact on service development. You will also play a vital role in driving clinical improvements and contributing to the strategic direction of our forensic mental health services.
Your responsibilities will include conducting in-depth clinical assessments, designing tailored intervention plans, and offering specialist psychological supervision and guidance to staff to ensure high-quality, therapeutic support. You will be instrumental in shaping the clinical care of individuals with complex presentations, including those with forensic histories, mental health challenges, and behavioural disorders.
Penrose Croydon: Our Croydon facility offers a psychologically informed environment across four distinct sites, providing medium and low-support forensic mental health services to men and women. These services are designed to support residents' rehabilitation and aid their successful reintegration into the community. The job holder will work across different sites in the South London area, offering flexibility and the opportunity to engage with a variety of services and residents in need of support.
Shift Pattern: 22.5 hours per week, with flexible scheduling based on service needs. There may be opportunities for remote work, depending on service requirements.
Salary: NHS Equivalent Band 8A
Additional Support Benefits for this specific role include:
- Clinical Supervision
- A CPD budget of £500 per annum
- Support from our Clinical Lead
- NHS Blue Card eligible
ABOUT YOU
We are looking for a motivated, clinically driven professional who can take leadership in creating and sustaining a positive, psychologically informed environment. You will be confident in delivering complex psychological assessments, developing therapeutic frameworks, and providing clinical supervision to the wider team. Your experience as a Forensic Psychologist will include working with individuals presenting challenging behaviours and mental health issues within forensic or high-risk settings. In this role, you will not only work alongside fellow Forensic Psychologists but also play a pivotal role in shaping the direction of the service. You will have the opportunity to influence organisational change, contributing to the wider development of clinical practices within the organisation.
What we are looking for:
- Post-graduate doctoral level training in Applied Psychology (or equivalent) as accredited by the BPD (or equivalent awarding body)
- HCPC registration as an applied Psychologist
- Previous experience working as a qualified forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
What do we offer?
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Regular all staff webinar - access to leadership team to ask any related questions
WHAT'S SOME OF THE RESPONSIBILITIES YOU WILL HOLD?
- Provide highly specialised psychological assessments for residents with complex mental health conditions
- Develop and implement tailored therapy and intervention plans, informed by evidence-based practice
- Offer clinical supervision and consultation to the wider team, enhancing service delivery
- Provide expert advice on criminology, psychology, and behavioural interventions to support residents' rehabilitation
- Lead group and individual workshops focusing on mental health, behavioural change, and reintegration strategies
- Ensure compliance with all HCPC, Health and Safety, and CPD requirements
- Contribute to service-wide clinical discussions and help shape the ongoing development of our forensic mental health services
- Collaborate with colleagues to influence broader organisational strategies and initiatives
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity.
Organisationally, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Department: Network Strategy and Standards
Location: Blended between office and home (England and Wales). Time in office negotiable
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
We strive to ensure that as many people as possible can benefit from high quality advice services. We place client protection and care at the heart of our service, and as such we are currently looking for a passionate and enthusiastic Client Services Officer to put our client-focused philosophy into practice.
Your remit will include ensuring that all complainants are responded to in a timely, efficient manner, ensuring that the relevant complaints procedure is diligently followed at all times. Moreover, you will be responsible for implementing the processes and systems for providing criminal records screening for Citizens Advice service paid staff and volunteers in England and Wales.
This post will require you to make decisions relating to the appropriate response to complainants by email, phone, letter and/or social media, therefore you will demonstrate the capacity to use judgement under pressure, and you’ll also possess excellent written and verbal communication skills. Previous experience in a customer service focused environment is essential.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.
Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.
The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Our commitment to colleague wellbeing is reflected in us being awarded Gold in the Health & Wellbeing category, as well as Overall Winners, at the Employee Experience Awards 2022.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
In the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Off the Record is an award-winning young people’s mental health charity and we’re currently looking for qualified, dynamic and passionate professionals who can work thoughtfully and sensitively with young people.
Our mission is to ‘show up’ for all children and young people’s mental health in Southwest London.
Off the Record provides a wide range of mental health services within a humanistic model. We prize Rogers’s core conditions as a foundation for relational work with young people.
This position demands a practitioner who is ready to “step up” to support colleagues, hold our policy and procedural framework and follow the BACP’s Ethical framework. You also need to understand the importance of maintaining and managing professional boundaries and be able to make sound clinical decisions about safeguarding and risk.
The client requests no contact from agencies or media sales.
About SRUK
Scleroderma & Raynaud’s UK (SRUK) is the only charity dedicated to improving the lives of people affected by Scleroderma and/or Raynaud’s. We exist to improve awareness and understanding of these conditions, to support those affected, and ultimately to find a cure.
The role
You will be working with an ambitious and diverse team to lead, shape and deliver communication and campaign strategies to raise awareness and understanding of Scleroderma & Raynaud’s. You will grow brand awareness and increase SRUK’s impact in achieving recognition for the needs of the community and the urgency of the cause. You will oversee SRUK’s communications, campaigns and marketing activities. A highly autonomous role, you will work closely with our research, services and fundraising teams, to drive forward a digital approach for all engagement and development activities. You will also line manage a Press & Social Media Officer and a Marketing Officer.
Requirements
· At least 8 years’ experience in a similar manager role or a senior officer ready for the next challenge of managing a communications and campaigns team.
· Strategy development, objective setting, planning, delivery and monitoring to reach organisational growth and engagement targets.
· Experience of leading communications & campaigns projects to inspire action and drive change.
· Commitment to and proven experience of engaging people with lived experience in communications activity.
· A proven track record in achieving positive coverage in a range of relevant media.
· Experience of social media strategy development and management to achieve growth and engagement.
· Experience of developing a range of content for different audiences and channels.
· Experience of using communications planning tools or systems (e.g. planning grids, Asana, Hootsuite).
· Experience of tracking and reporting on social media and website analytics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Meetings and Events Manager
Reports to: Senior Manager, Team and Operations
Hours of work: Full time, office based
Salary: £35,000 to £43,000 according to experience
Location: High Holborn, London
Job type: Permanent
Job summary
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a Society of over 1,700 members from 100 countries, who work in, or are interested in tropical medicine and global health.
RSTMH organises and participates in events as a crucial way of showcasing, discussing, and debating key areas of tropical medicine and global health research and practice. Our range of events are wide. We deliver conferences and webinars, social events, research meetings for early career professionals, and high-profile debates and discussions. They happen across the UK and around the world, both online and in person. Our events add to the impact of our work in tropical medicine and global health, but also raise funds to allow us to continue our work as a charity.
The Meetings and Events Manager would lead on the delivery of the RSTMH meeting and events strategy. The role requires a self-starter who is excited by the prospect of working on such a broad range of meetings and events. The candidate needs to have excellent communication and relationship building skills, and to be organised, flexible with a great attention to detail. They should be comfortable liaising with venues for meetings space, developing budgets for events, managing logistical aspects of the events programme and setting up new events online and in person.
Main responsibilities
- Overall responsibility for the meetings and events programme meeting its financial and other goals and KPIs under the existing strategy
- Overall responsibility for the delivery of the events with a focus on expanding global reach, supporting careers, and improving the financial position
- Manage events from conception to completion - delivering events to the highest standard to meet their objectives of success – quality and cost effectiveness
- Attend the Meetings and Events Committee, optimising meetings including helping set the agendas, leading discussions, writing minutes, liaising with the Chair
- Assist to identify, appoint, and manage Scientific Chairs, Committees, and Sub Committees to secure event speakers, secure attendees and sponsors.
- Overall management of the income being delivered from ticket sales, sponsorship and other income streams linked to meetings and events, with support from line manager and CEO
- Responsible for the income and expenditure budgets and monthly reforecasts for our meetings and events, and ensuring accurate financial record keeping
- Support and train colleagues to run meetings and events online.
- Work with the team to develop all event materials – physical and digital
- Work with CEO and Senior Manager to identify sponsors, develop proposals and negotiate income
- Produce comprehensive event briefings for speakers, team, and Board
- Support and attend events, sometimes out of office hours, in and out of the UK
- Evaluate and report on the success of each event and consider areas of improvement
- Ensure up to date event information is publicised on the website and on other RSTMH channels
- Work with the team at RSTMH to develop and implement a marketing plan for events
- Manage all event enquiries, from external and internal stakeholders
- Liaise with and manage relationships with event stakeholders internally and externally, including suppliers, members, committees, Board, speakers, sponsors, exhibitors
- Work with the Membership Manager to maximise the engagement of event attendees in RSTMH’s work, and conversion of events attendees to be members
- Develop processes to ensure we capture all data from events, through our CRM
- Ensure efficient processes exist for ticket sales, paying expenses and invoices and all other aspects of RSTMH meetings and events.
Person specification
- Passion for RSTMH and our work
- Professional and articulate
- Degree level education or relevant proven work experience
- At least 3 years proven track record of managing and delivering in person and online events including selecting and negotiating agreements with suppliers, drawing up cost and income budgets, delivering events and monitoring and evaluating their success
- Strong experience of working with a CRM system
- Experience of running online events, with knowledge of variety of platforms
- Strong project management and organisational skills
- Evidence of working with events committees and managing suppliers to deliver events
- Strong budget management experience including forecasting, and planning
- Excellent problem-solving skills with a proactive approach and mind-set
- Excellent communication skills, both written and verbal
- Brilliant time management and task prioritisation skills
- Evidence of working with team, and Board members
- Meticulous attention to detail
- Can do attitude to take ownership of events
- Relationship building skills, being able to inspire others and bring them with you
- Passion for RSTMH and its work
- Reliable team player – able to identify areas of interaction with other activities of our work, and able to work with team to increase success
- Willingness to work unsocial hours as required, and to undertake travel outside of London and the UK, with reasonable notice
Please submit your application form by 11:59pm Thu, October 31 2024
We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Job title: Communications and Digital Officer (Black Thrive Global)
Reports to: Communications Manager
Geographic focus: All
Salary: £30,000 - £32,500
Hours: 37.5 per week (full-time, flexible and hybrid working)
Benefits: 26 days annual leave plus bank holidays, pension contribution, employee assistance program.
About Black Thrive
We exist to change the odds stacked against Black people by embedding meaningful change at every level of society so that thriving is not the exception but the norm for Black people.
Black Thrive Global evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people in Lambeth. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth therefore Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.
Our work covers all life stages – children and young people, working age adults and older adults. Our guiding principle is to center the lived experiences of Black communities in all that we do. Our strategic priorities are to embed race equity in systems change and to decolonise the evidence landscape, meaning we produce, amplify and support research developed via a Black lens.
Purpose of the role
We are looking for a creative, organised, and disciplined person to take on a key role within our rapidly expanding organisation. As the Communications and Digital Officer, you will be central in the implementation of Black Thrive Global’s communications strategy. You will be supporting our Communications Manager in the delivery of all aspects of communications and marketing activity with both key stakeholders and the public.
You will help to support the creation of a compelling and consistent narrative about the work that Black Thrive Global does across all our communication channels. You will be integral in helping to disseminate key messaging for core projects and work-streams working closely with our internal teams and external partners. Black Thrive Global’s communication approach aims to be both reactive and proactive, and you will be expected to be well informed about events and trends in the media and public arena.
Duties and responsibilities
- Produce compelling and engaging content for internal and external blog posts, newsletters, and digital content across our communication channels.
- Produce in-house design for publications and promotional materials and social media assets as required.
- Lead on delivery and scheduling of the Communications Calendar, this will include horizon scanning of the news agenda as well as regular yearly campaigns i.e., Disability Week, Refugee Month, International Day of the Girl, LGBTQIA+ etc.
- Deliver and implement our social media strategy across our various platforms.
- Lead on managing and developing social media channels to engage and grow our online audience.
- Maintain and update our website and digital content.
- Support the Communications Manager and internal teams with producing reactive media and digital outputs.
- Support with PR and media relations tasks, including monitoring coverage, building up journalist databases and drafting statements and releases.
- Support internal teams with event coordination and marketing campaigning.
- Collecting and analysing data and information of communications activity to assess our impact and opportunities for brand growth.
- Support the Communications Manager with the quarterly Directors’ Communications Report.
- Work with freelancers and volunteers as required.
- Spend up to 10% of time supporting corporate business such as strategy and administration.
PERSONAL SPECIFICATION
We are looking for someone that is wanting to grow and develop in this role, and we are committed to providing the time and resources needed to ensure that you flourish. We ask that you maintain a willingness to learn.
Essential (E) / Desirable (D)
* Indicates criteria which candidates can be supported to meet if other criteria are met.
Experience
- Experience of working in communications or PR role (E)
- Experience of maintaining WordPress website CMS (E)
- Experience of social media management (E)
- Experience in copywriting, editing and proofreading (E)
- Experience of videography, photography, and editing (D) *
- Experience of planning, managing, and delivering events (D)
*Ability, skills, knowledge
- In depth knowledge and understanding of the experiences of people of African and Caribbean descent. (E)
- Ability to think creatively, translating strategic objectives into appropriate communications activity and content (E)
- Analytical skills; able to undertake situational analysis and identifying opportunities for improved engagement (D)
- Ability to use the following software packages, MS Office, Canva, Adobe Photoshop (E)
- Excellent verbal and written communication skills, including conveying complex information in adaptable ways to different audiences (E)
- A strong interest in the news and external affairs, with a passion for social justice (D)
- Have the desire to make a positive impact, particularly for underrepresented communities (E
Please note that job descriptions cannot be exhaustive so the post-holder may be required to undertake other duties which are broadly in line with the above key responsibilities.
A basic Disclosure and Barring Service (DBS) check will be required but we will treat applicants who have a criminal record fairly and will not unreasonably discriminate because of a conviction or other information revealed.
Application process and requirements
Please write and submit a one-page cover letter alongside your CV. In your cover letter you should summarise how the experience on your CV makes you suitable for the role and your motivation for joining Black Thrive Global.
Candidates will be sifted using their submitted information of a curriculum vitae (CV) and cover letter.
Successful interview candidates will be expected to do a pre-interview task and one interview presentation.
Unfortunately, due to capacity and volume of applicants only successful candidates will hear from us.
In your cover letter you should summarise how the experience on your CV makes you suitable for this role and explain your motivation for joining Black Thrive Global.
Successful interview candidates will be expected to do a pre-interview task and one interview presentation.
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception
The client requests no contact from agencies or media sales.
We’re looking for a Head of Volunteering & Capacity Building to lead efforts to innovate, expand and enhance our services. Your leadership will support our commitment to making volunteering more accessible, driving forward the vision for volunteering strategy and build the capacity of local organisations, providing support in an incredibly difficult landscape to continue to meet the needs of local people.
The Head Volunteering & Capacity Building will provide visionary leadership for the Volunteer Centre and Capacity Building teams, ensuring excellence in volunteer management, community engagement, and organisational capacity building. This role demands strategic oversight, innovative thinking, and a proactive approach to driving forward our mission and objectives.
If you’d like to apply, please submit your CV and supporting statement by 23:59, Sunday 27th October.
Your supporting statement should address the points raised in the Job Description and Personal Specification. No less than two pages, no more than eight pages.
If you have not heard from us by the 1st of November, please assume that you have not been shortlisted. Applicants who have been shortlisted will be invited to interview on Tuesday 5th and Wednesday 6th November.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Admissions and Recruitment Coordinator
Reporting to: Volunteer Admissions Lead
Contract: Permanent, Full Time
Salary: £26k FTE
Base: Hybrid, home and London office
Benefits:
- Enhanced policies including 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Remote and flexible working;
- Company Health Insurance;
- Excellent opportunities for training and career progression.
Please click apply to visit our careers portal and see our candidate pack for this role.
About Mental Health Innovations (MHI)
Founded in November 2017 following the success of The Royal Foundation’s ‘Heads Together’ campaign, it launched its first product, Shout, in 2019. Shout is a free, confidential, 24/7 text message service for anybody to text when they may be struggling with anxiety, loneliness or depression through to self harm or suicidal thoughts.
Job Purpose:
To support the recruitment and admission of new volunteers, promoting volunteering opportunities and completing background checks.
Key Responsibilities
- Ask for and check references for new volunteers
- Coordinate and attend volunteer recruitment events, such as Universities; organise volunteers and staff to support
- Follow up with prospective volunteers to encourage them to apply
- Work with the Communications team to promote volunteering opportunities online
- Coordinate and run regular information sessions for prospective volunteers to explain the volunteering opportunities
- Initiate contact with volunteers and trainees to process DBS/PVG/police vetting checks as required
- Check the status of volunteers who are part of the relevant Update Service
- Proactively monitor and follow up on the progress of checks to keep on top of weekly targets
- Coordinate video calls to verify ID documents, checking documents with utmost attention to detail
- Handle queries on checks, and troubleshoot cases such as missing documentation or anything outside the accepted DBS/PVG/police vetting procedure
- Liaise with our selected external provider for any queries
- Escalate disclosures to a panel for review, if required
- Accurately update outcome information for each volunteer
- Ensure the confidentiality of volunteer information is maintained and securely discard volunteer documentation once checks are complete
- Utilise tools such as Jira, Salesforce and effectively
- Provide regular progress reports to the Volunteer Admissions Lead and Head of Volunteers
- Undertake other ad-hoc tasks commensurate with the role as necessary
Essential Criteria
- High levels of patience, and willingness to carry out repetitive tasks
- Good all round computer skills
- Highly organised and meticulous attention to detail
- Ability to maintain confidentiality and exercise discretion
- Troubleshooting skills and a logical approach to problem-solving
- Excellent communicator, both written and verbal, to a wide range of audiences
- Experience of recruiting, supporting and working with volunteers
- Flexible approach to work, with a willingness to work occasional evenings
- A team player
Desirable Criteria
- Ability to manage own time effectively, prioritising work demands and meet deadlines with minimum supervision
- Be creative and an innovative thinker
- Working knowledge of one or more of these tools/products:
-
- Salesforce
- JIRA
- G-suite
- Knowledge of GDPR (main concepts and principles)
We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
The client requests no contact from agencies or media sales.
Job Title: Project Coordinator
Position Type: Paid
Reports to: Programme Manager
Based at: School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD
Working Hours: Five days a week, 9am-5pm
Salary: £35,700
Pension: School Food Matters matches pension contributions at 5% of pensionable earnings
Holiday: 31 days including bank holidays that fall on working days
Holidays must be taken during the school holidays
Contract: Temporary – Jan 25 to Aug 26
Background to School Food Matters
School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.
Job Purpose
· To manage an exciting, new programme in Southwark implementing a whole school approach (WSA) to food
· To promote, develop and deliver the programme across nurseries, primaries, secondaries and SEN schools in Southwark
· To ensure that the programme is delivered on time and on budget
Key Tasks include:
- Onboard and line-manage a Project Officer and volunteers to support delivery, providing training as required
- Conduct desk research to group schools and nurseries using a RAG rating, based on level of support required to achieve a WSA to food
- Create a detailed project plan for delivery
- Support with the development of resources and training packages for schools
- Work with an early years’ consultant to tailor resources and training to nursery settings
· Recruit schools to take part in the programme
· Build relationships with teachers, teaching assistants, cooks and senior leaders in schools to improve the food they offer their students
· Support schools to complete school food action plans and polices
· Deliver role-specific training to key staff in schools (training provided if necessary)
· Deliver in-person engagement sessions and online workshops to support schools to achieve their action plans
· Work closely with Southwark Council’s School Food Team to support their aims through the Southwark School Meals Transformation Programme
- Maintain an excellent relationship with Southwark Council, and support with written and verbal reports
· Manage the budget for the programme in collaboration with SFM’s Finance & HR Manager
· Collect data and maintain accurate records on Airtable relating to the programme
- Work closely with our Impact & Strategy Manager and Evaluation Officer to complete all monitoring and evaluation
- Gather content for our website and social media platforms
- Keep line manager updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
- Contribute to the smooth-running of SFM at this time of growth
- Maintain the ethos of the charity and positively promote our work at all times
· The Project Coordinator will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person specification
Essential
· Excellent administrative, organisational and motivational skills
· Experience of planning, managing, and delivering a programme within budget
· Excellent attention to detail, and the ability to work to tight deadlines and prioritise workload
· Experience of building relationships with partner organisations and individuals
· Clear and engaging communication skills, both written and oral
· Ability to work in a team, and seek help when needed
· Excellent IT skills including excel, word and email
· An interest in food education and children’s health
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of working in education
· Experience of managing a team
The client requests no contact from agencies or media sales.