Off the Record Croydon

Who we are

Off the Record is a lively and friendly place to work.

We’re on the frontline of mental health services in Croydon, Sutton and Merton. If you choose to work with us; you’ll be joining a team that is at the heart of providing a dynamic local service for young people. 

We have a committed team of around 75 paid staff (many part-time) and our work is funded through a variety of sources including Croydon, Sutton & Merton CCGs, London Boroughs of Croydon & Sutton and the Wimbledon Foundation. Some staff are based in our borough-based services but increasingly staff are being given opportunities to work in across-borough initiatives such as our new first contact team.

We recognise our staff are our greatest asset and we invest in ensuring staff are supported, trained and managed in their role. Many of our staff have been worked with us for several years including a substantial number who originally started working with us as volunteers or trainees. Staff have access to regular internal and external training opportunities and to staff benefits including a company pension and store discounts.

We are committed to safeguarding and promoting the welfare of infants, children, young people and vulnerable adults. Successful applicants to our roles are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS)

Our culture and values

We believe that you:

• Have a right to be respected and valued whoever you are.

• Have a right to make choices and decisions about your own life.

• Have the potential to live a vibrant and fulfilling life.

You can expect us to:

• Keep things private and respect your confidentiality.

• Listen to you in a way that is helpful and supportive.

• Work hard to earn your trust rather than expect it.

• Respect and understand your wishes and beliefs.

• Be clear, honest and friendly.

• Give you as much choice as we can.

• Actively work together with you, rather than telling you how it is.

• Support and challenge you to be the best that you can be.

Equality, diversity and inclusion policy

Off The Record works towards Equality of Opportunity. To maintain the diversity of our team we welcome applications from all sections of the community particularly individuals from the Black and Minority Ethnic Communities