Supporter Engagement Manager Jobs in Manchester

Senior Development Research Officer

Manchester

Grade 7 (£34,866 to £39,105)

Ref: 7983

Permanent

Are you a curious and organised professional looking to advance your career in prospect research and fundraising? Look no further. 

Join our vibrant and forward-thinking Development and Alumni Relations team at Manchester Metropolitan University as we seek a Senior Development Research Officer, to underpin our fundraising efforts. We foster strong, positive connections between the University and its alumni and supporters. We also lead the University's charitable fundraising initiatives. 

The role:

In this pivotal role, you will lead and manage the University's efforts in identifying and analysing potential donors. Your methodical approach will enhance our systems for documenting and tracking prospects, and you will develop customised strategies to engage them. This position is crucial to our fundraising activities, ensuring the delivery of precise and relevant information about prospective and current donors, including high net worth individuals, corporations, and charitable foundations. As a Senior Development Research Officer, you will utilise sector-leading software and databases to drive efficiencies and have the support and opportunity to thrive.

You will:

• Lead the identification and analysis of potential donors.
• Develop and manage systems for documenting and tracking donor prospects.
• Create and implement customised engagement strategies for potential donors.
• Provide detailed research and analysis to support the Development and Alumni Relations leadership team, Philanthropy Managers, and senior colleagues.
• Expand the portfolio of potential major donors and manage initiatives to accelerate growth.
• Offer strategic guidance and support to Philanthropy Managers and fundraising colleagues.
• Conduct thorough due diligence on prospective major donors and present findings in clear, logical reports.
• Collaborate with external agencies on prospect research and development projects.
• Drive efficiencies in the prospect research function by identifying and integrating effective software and systems.

We need:

• Excellent research skills and tenacity to seek external and internal information about potential supporters, at all levels.
• Ability to sift through large volumes of information quickly, from a range of sources, identifying key points and summarising concisely.
• Knowledge of data protection regulations and best practices.
• Excellent communication and interpersonal skills to collaborate with stakeholders and colleagues.

Why Join Us?

• At Manchester Met, we're not just an institution; we're a community.
• Exciting Office Environment: Our modern office space is just a stone's throw away from Oxford Road Station. With a convenient location, you'll have easy access to public transport and all the city has to offer.
• Flexible Work Schedule: We believe in work-life balance. You'll usually spend two days a week in the office, allowing you to enjoy the best of both worlds.
• Impactful Work: As the Senior Development Research Officer, you'll contribute directly to our strategic goals; your role will shape the future of our alumni relations and fundraising efforts.
• Professional Growth: Join a team that values your growth. We'll support your development and provide opportunities to learn and thrive.

We believe in working together, sharing knowledge and valuing everyone's contributions. Develop your skills, further your knowledge and be part of a team who are transforming lives, every single day!

Manchester Met University is committed to creating an intentionally inclusive culture of belonging that promotes equity and celebrates diversity. We understand the importance of having a diverse workforce and the benefits it can bring to ensuring diversity of thought and innovation in everything we do. We, therefore, encourage applications from people from ethnic minority groups, disabled people and people who identify as LGBTQIA+.

Please note that the University is closed from 21 December 2024 and will reopen on 02 January 2025. Any recruitment queries received will be responded to after this date.

Closing date: 8 January 2025

Do you believe that everyone should be proud of where they live? The post will act as a focal point for hundreds of civic societies whose interests span everything from blue plaques to bulding design and who all strive to improve the areas where they live and work

Civic Voice is a national charity and you will report to the Board of Trustees. You will work remotely but work directly with our membership, promoting their work and providing opportunities for them to grow and develop. You will communicate the work of the movement to the wider world and translate this into policies and positions to ensure that the voice of the movement is heard. A significant part of Civic Voice's funding comes via membership subscriptions, but you will have a role in identifying additional sources of funding and you will supoprt the work of the Trustees and line manage staff, volunteers and consultants who may be appointed to support our work.

We need to expand our Strategic Programme Team, as we begin to put in place the practical steps that will move us towards our vision to “bless the 1.5 million people” in our diocese who currently have no meaningful opportunity to hear the good news of Jesus Christ.

You will play a key role supporting the development of our transformation plan, helping to secure funding, and then coordinating key elements of the Strategic Programme. 

The post is based at Church House, Daresbury, with some travel around the Diocese.  A full driving licence and access to a car is essential.

Salary: £32,271 - £34,225 per annum, dependent upon skills and experience.

The background paper, job description, person specification, and application form can be downloaded from the Diocesan website - Please see website address in the attached documents.

Completed application forms should be returned to Mrs EA Geddes, Director of HR, preferably by email - Please see email address in the attached documents

or Church House, 5500 Daresbury Park, Warrington, WA4 4GE.

Informal telephone conversations with Jon Pocock, Strategic Programme Director, are welcome - Please see contact details in the attached documents.

Closing date: Thursday 9 January 2025
Interviews: Wednesday 22 January 2025 

Learning and Development Officer (Scotland)

Part time (28 hrs per week)

Are you passionate about helping to further the mission of our churches, circuits and districts? Are you an excellent facilitator, able to enable others in their learning and support organisational development and change? If you are, we would like to hear from you. In this role, you will be part of the GB-wide Learning Network of the Methodist Church, encouraging and resourcing life-long learning.

This role is aligned to Scotland and covers a wide range of learning and development areas within the life of the church, aimed at supporting, encouraging and inspiring the church in living out ‘Our Calling:  to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission’.
The Learning Network works primarily with lay and ordained church leaders, equipping them as they in turn seek to equip all God’s people. A particular focus of this role will be to further the mission of churches, circuits and districts and support the development of new worshipping communities in different contexts.

As the successful applicant, you will work with other team members across the Learning Network and wider Connexional Team, to enable Methodist people in all aspects of their calling as together we seek to be an inclusive, justice seeking, evangelistic and growing church.

About You

The role includes:

• supporting circuits in exploring vision and developing mission plans;
• working collaboratively with colleagues to plan, develop and review learning and development in areas such as leadership development, biblical literacy, vocation, worship leading and preaching, pastoral care, ministerial wellbeing, supervision, conflict resolution, mission and ministry with all ages;
• facilitating effective and potentially transformational conversations on a variety of subjects;
• enabling, equipping and resourcing through preparation, delivery and evaluation of a wide range of contextually relevant learning and development activities, events and initiatives, both for onsite and online contexts;
• contributing your particular gifts and experiences to enhance learning and development across the connexion;
• helping churches in their commitment to support the Church’s aspiration to be inclusive, justice seeking, evangelistic and growing;
• a requirement to travel, and work during some evenings and weekends.
• a requirement to be a member of a church in good standing with Churches Together in Britain and Ireland or equivalent.

Key skills include:

• Building good relationships with the District(s) and with individuals and communities across the church and beyond;
• An ability to work interculturally, being sensitive to working across different nations or jurisdictions, with an understanding of contextual theology;
• Good communication, including utilising digital mediums, planning, organising, and leadership skills;
• An understanding of safeguarding;
• Supporting adult learners;
• Theologically thinking and the ability to facilitate others in developing theological conversation;
• Flexible and creative approach.

You will have significant experience in offering learning and development support and theological reflection in a relevant context.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities. 

The successful applicant will be required to live within the geographical area of the aligned Methodist District, or close commutable distance, and be expected to travel for work purposes.

If you require reasonable adjustments to made at any stage of the recruitment process, please let us know (contact detaiils on our website). 

How to Apply:

Click on Apply to be redirected to our website where you can complete an application. 

Closing date: 5 January 2025

Shortlisting date: 6 January 2025

Interview date: 17 January 2025 at Paisley Methodist Central Hall

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Radiotherapy UK (RTUK) is delighted to offer the opportunity to join its small and dynamic team as Policy and Research Officer. 

At RTUK, we believe that every cancer patient in the UK, no matter who they are or where they live, should have access to the best radiotherapy treatment available. We are the team behind national campaigns such as #CatchupwithCancer and #Radiotherapy4Life, delivering award-winning, high-profile campaigns that have informed parliamentary debates and policies, and highlighted key health issues in national media. Our charity provides trusted information resources for patients and the radiotherapy workforce.  We are a small charity, delivering big impact. 

As Policy and Research Officer, you will play a key role in advancing our advocacy campaigns through research reports, data analysis, and enhanced collaboration with key stakeholders. This is a new role, and we are seeking a diligent and dynamic candidate to work closely with our team and stakeholders to amplify our impact for cancer patients. 

Job Description 

Key Responsibilities: 

• Support the charity’s role the secretariat for the All-Party Parliamentary Group on Radiotherapy (APPG-RT): plan and organise events and meetings and maintain regular communication with members. 

• Monitor and research parliamentary developments, consultations, and legislation of interest to RTUK, producing briefings aligned with the charity’s objectives. 

• Conduct stakeholder mapping to identify and engage key political figures, including policymakers, parliamentary body leaders, officials, and advisers. 

• Maintain and develop RTUK’s current policy positions, and create new ones as required. 

• Collaborate with partner organisations to support the strategic development and delivery of campaigns and public engagement initiatives. 

• Foster and maintain relationships with key parliamentarians, staff, and partner organisations critical to RTUK’s campaigns. 

• Develop and conduct in-depth research and robust data analysis to inform policy and advocacy efforts. 

• Identify opportunities to capture data and case studies from RTUK’s service delivery to inform stakeholders and policymakers. 

• Produce reports and briefings based on RTUK data, research, and case studies. 

• Lead or contribute to joint policy or research initiatives with partner organisations. 

• Represent RTUK at policy and networking events. 

• Establish means of monitoring and evaluating activities, and produce regular, high-quality reports as required. 

• Collaborate with the RTUK team to enhance the charity’s social media and communication profile. 

• Build strong working relationships with RTUK’s team and volunteers. 

• Act as a positive ambassador for RTUK. 

Person Specification 

Professional Experience: 

Essential: 

• At least two years of experience in a similar role. 

• Strong interpersonal and networking skills, with the ability to build collaborative relationships with diverse stakeholders. 

• Experience developing research and reports to support policy and campaigns. 

• Proven ability to write engaging reports, briefings, and campaign materials. 

• Skilled in collecting and utilising data and case studies for research and advocacy. 

• Demonstrated success in policy and campaigning delivery. 

• Familiarity with the UK’s political institutions. 

• Excellent organisational skills and the ability to manage complex schedules. 

• Proven experience working and communicating remotely. 

• Exceptional written and verbal communication skills. 

Desirable: 

• Knowledge of the UK health system. 

• Experience delivering patient-centred policy and campaigns for a health charity. 

Personal Attributes: 

• High personal integrity. 

• Ability to manage multiple priorities with minimal supervision. 

• Collaborative and team-oriented with leadership skills. 

• Dynamic, solution-focused, and self-motivated. 

• Excellent relationship-building and people management skills. 

• Flexible and responsive to evolving circumstances. 

• Strong commitment to RTUK’s mission and beneficiaries. 

What We Offer: 

• 25 days of holiday per annum (exclusive of bank holidays). 

• Workplace pension scheme with 5% employer contribution. 

• A positive and supportive work environment. 

• Learning and development opportunities. 

• Flexible working approach. 

If you are an energetic and experienced professional with a passion for impactful health advocacy, we would love to hear from you. Join RTUK and be part of our mission to ensure every cancer patient in the UK has access to the best radiotherapy treatment. 

Closing Date: Friday 10th January 

Interview date: Friday 24th January 

Radiotherapy UK is an equal-opportunity employer. We welcome applications from all sections of the community. 

The Degrees Initiative is a UK-based NGO that builds the capacity of developing countries to evaluate solar radiation modification (SRM), a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. Degrees is neutral on whether SRM should ever be used, but we believe that developing countries should be empowered to conduct their own research and to play a central role in SRM discussions. The initiative has been working in different forms for over a decade and our work receives worldwide coverage and widespread acclaim. 

Degrees’ programmatic work builds capacity through research grants, workshops, and community-building—all across the Global South. The initiative has been steadily growing since becoming a charity, and we plan on continuing to expand. Over the next few years, Degrees will offer grants to research teams in new countries and disciplines, support the scientists as they develop into regional leaders, and keep building a global community of experts.

The Staff Scientist position offers a fantastic opportunity for the right candidate to move into or advance in the nonprofit sector while helping scale-up the organisation’s work. They will get to work with some the world’s leading SRM experts both inside and outside of Degrees and play a central role in building an initiative that is changing the field of SRM. 

Job purpose 

The Degrees Modelling Fund was launched in 2018 and has grown into the largest SRM research programme in the world. It supports almost 150 scientists across the Global South as they model how SRM could affect the climate in their regions, and they are becoming influential leaders in the SRM conversation. 

This is a good start, but our plans are much more ambitious. We now want to support the Southern teams to move to the next level in their development. National projects will evolve into regional research programmes—in Africa, Southeast Asia, and Latin America, for instance. These regional programmes will inform policy processes by writing reports and policy briefs. Centralised downscaling and bias correction will reduce the barriers to SRM research across the Global South, allowing more countries to do their own SRM research and increasing existing teams’ output.

Degrees’ new Staff Scientist will be central to this. As an expert in climate impacts modelling, they will help the teams develop regional research projects. They will support Southern scientists to get access to the data that they need, will advise Degrees on how we can best support Southern SRM research, and develop new work streams as needed. In all of this, the Staff Scientist will work closely with the 26 modelling teams that Degrees supports across the Global South, plus our range of partners and volunteer research collaborators. In this, their work will be central to the next stage of Degrees’ development, helping to ensure that developing countries have the evidence and expertise to evaluate SRM and to play a central role in research and discussions. 

About the position  

The position will appeal to someone with a strong academic track record who is looking to use their skills and training outside of academia—for an organisation that is looking to use research to change the world, rather than just for research’s sake. Because the right candidate may not wish to leave academia entirely, the position may be less than full time, which would be negotiated (but not less than 60% time at Degrees). 

Specific responsibilities include: 

• Plan and implement the new lines of work, above, and to develop new ones in cooperation with other staff members, Degrees-funded researchers, and volunteers; 

• Organise and facilitate regionalisation workshops approximately each quarter; 

• Manage and deepen relationships with regional SRM experts; 

• Work with a future science writer to deliver the annual scientific reports;  

• Learn the goals and needs of scientists in each region and, to the extent possible, facilitate their provision; 

• Directly support our funded scientists, as appropriate; 

• Help deliver the Degrees Global Forum on SRM, taking place 12-16 May in Cape Town; 

• In consultation with the CEO and Programmes Director, set annual plans (including budgets), objectives and key results; . 

• Support our policy engagement, communications, and reporting activities. 

Job Title: Content Officer (9 Month FTC)

Reports to: Digital Lead

Benefits: Nine-day fortnight (with alternate Fridays designated as a day off), pension contributions, 25 days Annual Leave, staff learning fund, enhanced parental benefits package.

Based in: London office. (We are willing to consider remote working within the UK, with monthly in-person meetings in London, for the right candidate.)

Application deadline: 13th January 2025 (9AM)

Why this role is important – and why you’ll make a difference doing it:

HOPE not hate is the UK’s leading anti-fascist organisation. Our mission is simple – to monitor and challenge the far right, to engage in the communities that are susceptible to them and to address the issues and policies which give rise to them.

Our team includes researchers, educators, community activists and policy experts, as well as specialists with inside access to far right groups.

As a Content Officer, you’ll play a critical role in driving our digital engagement. By creating compelling content for our social media, website and email programmes, you’ll help us attract, inspire, and mobilise more people to stand against hate. 

Your role will include:

• Content Creation: Write, design, and produce engaging content, including social media posts, emails, website copy and more. Use tools like Canva, Premiere Pro, Photoshop, and CapCut to create graphics and videos from new and existing footage. 

• Digital Campaigns: Work with the Digital Lead to plan and execute creative campaigns that inspire action and raise funds. 

• Audience Engagement: Build and manage our presence on Instagram, Facebook, Linkedin, X, and BlueSky, and engage with supporters through other platforms. Act as the first point of contact for supporters, responding to messages and comments and managing replies. 

• Performance Monitoring: Run tests on content across platforms, analyse results, and use insights to refine and improve our engagement strategies. 

What we think you’ll need to be able to do the job:

Essential

• 1+ year of experience in digital work for a campaign, charity, or political organisation. 

• Creativity and strong ideas for engaging content. 

• Experience in copywriting, graphic design, and video production and tools like Canva, Premiere Pro, Photoshop and CapCut. 

• Strong organisational skills, and ability to prioritise effectively. 

Desirable: 

• Knowledge and experience in the areas we work on would be an advantage – tackling the far right; building community resilience against hate, division and oppression; and campaigning against policies that fuel hate. 

• Experience using tools like Engaging Networks or WordPress. 

We are looking for someone with the emotional resilience to work in a field that involves challenging content, good political judgement and awareness and the ability to work under pressure and reduced timescales.

We believe that our work will be at its best if it is created by people with a range of backgrounds and experiences. We are keen to interview people who will add diversity to our team. We are an antifascist organisation, which strives to be an effective ally in the wider fight against racism and inequity.

Kids Club Kampala are seeking an ambitious and experienced Interim Head of Fundraising.

Position:Interim Head of Fundraising 

Salary: £40,000 per annum

Location: Home based with minimum monthly travel

Contract:  1 year fixed term contract (maternity cover)

Hours: Full time - compressed and part time hours considered

Start Date: 1st March 2025

Reporting to: Head of Operations

Kids Club Kampala is a UK charity with a Christian ethos that works to transform the lives of children in the slums of Kampala in Uganda. We help children and families in Uganda to survive and to thrive by providing for both their immediate needs and strengthening their futures through community outreach, protecting, educating, and skilling. We work in partnership with our team in Uganda who passionately lead and implement our projects which are a life line to some of the most vulnerable children in the world. 

The role of the Head of Fundraising is to raise funds and awareness of the work of Kids Club Kampala through developing and implementing the fundraising strategy of the charity. We have grown significantly in recent years, both in impact and income. 

Our current income is a mix of grant funding, individual giving and community fundraising. The Head of Fundraising will build on our strengths and successes in these areas, whilst also developing new income streams – namely major donor income, corporate partnerships and fundraising appeals. They will be part of the Senior Leadership Team, working closely with the Board of Trustees and the CEO, leading the Fundraising Team to meet or exceed ambitious fundraising targets; building upon existing networks, creating new fundraising partnerships and overseeing effective relationships to increase the income of the charity. 

We are an inclusive organisation, and we strive to create a welcoming environment for everyone. We encourage applications from non-graduates and people from diverse backgrounds. If you’re committed to making a difference and driving change, we’d love to hear from you.

Please note that you must be eligible to work in the UK in order to apply. For any further enquiries about this vacancy please get in touch 

Job Description

Fundraising Strategy 

• Successfully lead the implementation and monitoring of the fundraising strategy

• Meet ambitious fundraising targets and create detailed plans to achieve them

• Analyse market trends and donor behaviour to inform strategy and improve fundraising effectiveness

• Lead the Fundraising Team in effective implementation of fundraising and marketing strategy to ensure effective results in income growth

Income Generation 

• Identify new opportunities for income generation across different areas and expand our portfolio of income streams including trusts and foundations, corporate, events and appeals

• Grow both unrestricted and restricted income by effectively guiding the fundraising team with a focus on return on investment

• Achieve your own personal income target focused on trusts and foundations, major donors and corporate relationships

• Build corporate sponsorship pipeline and manage research, identifying partnership opportunities including business networking and corporate engagement

• Building new and existing relationships to identify opportunities for income and growth

Brand and Communications

• Communicate the vision, mission and values of the organisation as well as value proposition

• Hold the brand guidelines and communication strategy, ensuring our communications demonstrate our impact

• Ensure that the organisation can communicate demonstrable impact and is able to clearly articulate this to a range of stakeholders, including key donors

• Undertake regular research and analysis to understand needs of target audiences and maintain the brand architecture and identity

• Identify suitable PR opportunities to extend brand reach and recognition

Leadership & Management

• Manage the fundraising team to ensure effective results and healthy wellbeing

• Act as a spokesperson for the organisation, advocating for its mission and goals to external audiences

• Contribute to the development and delivery of organisation’s growth strategy and business plan

Person Specification

• Strong commitment to the organisation’s mission and values

• Ability to convey passion and enthusiasm to potential donors and supporters

• Experience in setting and achieving ambitious fundraising targets

• Excellent written and verbal communication skills

• Ability to craft compelling narratives and proposals for diverse audiences

• Strong presentation and public speaking abilities

• Understanding of writing compelling copy, delivering appeals and overseeing communications strategy

• Understanding of budgeting, financial reporting, and financial analysis related to fundraising

• Ability to ensure the efficient use of resources and maximise return on investment

• Ability to positively lead, train and motivate the fundraising team

• Flexibility to adapt to changing circumstances and emerging opportunities

Benefits

• 25 days of annual leave pro rata and additional 8 days of public holidays

• Flexible, remote working policies

• 5% pension contributions

• Time off for your birthday

• Flexible working hours

• Individual training and development plan / investment in your professional development

• Monthly team meet ups

• Annual wellbeing day

• Christmas get together

• Annual training days

• Annual training budget

Please apply via CharityJob with your CV along with a covering letter, detailing why you are applying for the job and how you meet the person specificationnbefore the closing date of Wednesday 8th January 2025. Interviews will be held via video conference the week of the 13th January 2025.

If you have any questions or need further information about the role, please feel free to reach out.

Our Commitment to Diversity and Inclusion

At Kids Club Kampala, we are committed to building an inclusive organisation where diversity is celebrated, and everyone feels they belong. We actively encourage applications from people of all backgrounds, particularly those from underrepresented groups. Please note, you must be eligible to work in the UK to apply for this position.

‘’Myself & my husband honestly can’t quite believe how powerful Mr Duckie is! Mr Duckie’s arrival definitely made the Hickman line insertion as smooth as possible for our son. We will be forever grateful for such a fantastic initiative to help us navigate this challenging, confusing time for him’’.

Every week in the UK around 30 families will receive the devastating news that their child has cancer.

The Give A Duck Foundation is a children’s cancer charity, supporting children who have been diagnosed with cancer throughout the UK.  They provide Chemo Duck packs to every UK Principal Treatment Centre and over 30 UK shared care hospitals. Chemo Duck is fitted with medical lines and ports to mirror those of the child and offers comfort and support to children from the start of their treatment journey.

This inspirational charity is looking for an exceptional Regional Fundraiser to join the small but mighty fundraising team and help raise the vital funds needed to make its mission possible; they can’t stop children getting cancer, but they can help to make the treatment journey easier.

The Role

Working closely with the Fundraising Manager, the role of the Regional Fundraiser will involve leading on all aspects of fundraising. Duties will include:

• Expanding current fundraising and volunteering activity to create new opportunities for the charity
• Developing and agreeing a fundraising plan with the Fundraising Manager, including measurable targets and outcomes.
• Contributing to all aspects of the charity’s work through communication with health care professionals and families in conjunction with the Fundraising Manager.
• Recruiting, managing and motivating Community Ambassadors and volunteers to successfully grow income and widen awareness of The Give A Duck Foundation.
• Updating the charity database (currently E-Tapesty) to report all communications and finances

The Person

To be considered for this exciting role you will ideally have fundraising experience, however we are also keen to hear from those with customer service, sales and volunteer management experience.

Knowledge of forecasting, budget management and experience of working towards targets or KPIs is essential, and the ability to identify appropriate fundraising opportunities is key to being successful in this role.

Perhaps most importantly you have the ability to deal with families and supporters, sensitively and with empathy while remaining a committed ambassador for this fantastic charity, positively promoting the organisation and its work at all times.

Why The Give A Duck Foundation?

This is an exciting time of growth for the charity, offering a great opportunity for an experienced individual to really make their mark and be part of a small, friendly and ambitious team.

The charity offers a whole range of incredible benefits, including:

• 25 days annual leave plus statutory holidays
• Company laptop and mobile phone
• Pension
• Free onsite parking
• Occupational sick pay
• Development opportunities

This role is permanent and both full time and part time hours will be considered however a minimum of 3 working days per week is required. The role will be covering the North West with 1 day per week in the office located in Wakefield 41, Yorkshire. Travel is an expectation of this post, therefore a full driving licence and access to own transport is required.

Please note recruitment checks are undertaken in accordance with safer recruitment standards and the successful applicant will be required to undertake an DBS check via the Disclosure and Barring Service (DBS).

If you think you could be the right person to fulfil the rewarding responsibilities of this role, apply here, or get in contact Charlie, Leanne or Jen at Charity Horizons for more information.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

• Assisting staff and the people we support to present at conferences, workshops and other events with key stakeholders including MPs, Councillors and commissioners.
• Building relationships with key organisations and stakeholders, including the people we support and their families, frontline staff, volunteers and commissioners.
• Identifying problems and solutions that relate to the people we support and raising awareness of these issues on a regional and national level.
• Working collaboratively with the communications team to create engaging content for blogs, campaign emails, case studies, social media and PR.
• Identifying opportunities to strengthen the Trust’s campaigning identity.
• Providing regular reporting to internal stakeholders such as leadership teams and Trustees.
• Assisting with the organisation of virtual and in-person events that raise awareness of our campaigning work.
• Keeping up to date with changing policies and legislation in relation to vulnerable children and young people’s rights, social care and disability rights.
• Improving the Together Trust’s visibility in UK Parliament by supporting the Communications and Campaigns Manager to attend sessions, submitting evidence and nurture networks.
• Supporting the Policy and Campaigns Manager in their role, deputising for them where necessary.
• Championing diversity, equality and inclusion, in addition to meeting legal and charitable regulatory requirements.

• NVQ/QCF Level 3 or 4 or equivalent experience.
• Experience of researching and analysing complex information such as policy and legislation.
• Experience of writing and editing impactful communications.
• Ability to work with multiple teams to deliver campaigns including fundraising, communications and frontline service staff.
• Commitment to meeting the needs of the people we support so they are empowered to make decisions to support the direction of our strategy.
• Ability to help bring in new ideas with the ability to assimilate and make sense of complex data and research. 

Benefits

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. 

You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

Assistant Evening Domestic Abuse Worker

Rochdale

Perm

£10, 347 plus £55 per sleep

Part time - 16.33 hour per week on a 3-week rolling rota basis

Our client

Morgan Hunt is working with a leading charity delivering quality support services to women, men and their families who are affected by domestic abuse, homelessness, and young parents across the of Northwest England. Improving the safety and life opportunities of the people who use their services and supporting them in their recovery. They support the people they work with to overcome the experiences they have had, empowering them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term.

We are currently recruiting for an Evening / Night Assistant Domestic Abuse Support Workers to join the team on a permanent basis following the successful acquisition of a new Refuge service in Rochdale. This is part time role, working 16.33 hours per week on a 3 week rolling rota basis.

The role - Assistant Evening Domestic Abuse Worker

• To accept new referrals and complete move in procedures for new clients, including supporting flat turnarounds, cleaning, and re-stock to ensure there is no delay in accommodation any referral.
• Ensure the upkeep and security of the building and take responsibility for any cash and equipment.
• Maintaining an understanding and awareness of and adhering to all support plans and risk assessments and to update the Domestic Abuse Support Worker (DASW) of changes to risk or incidents.
• To provide feedback to the DASW regarding tenant's SMART plans and aims achieved, recorded documentation on client database.
• To complete risk assessments for activities both 1-1 and group work, incorporating safety planning, reviewing on a regular basis.
• To work with clients and other staff to devise an annual plan for client involvement, to actively engage the individuals and families within the Rochdale DA safe accommodation service, promoting lived experience involvement in service delivery and improvement.
• Facilitate evening group work and promote, monitor and evaluate involvement sessions in conjunction with the people using services.
• To work in-line with the project's budget, adhering to financial policies and procedures.
• To monitor the security and safety of the premises on an ongoing basis, including CCTV, front door entry system and alarm system.
• To be responsible and accountable for the efficient recording, storing and maintaining of client records including contact notes, correspondence, incident reporting, handovers, risk updates and outcomes achieved.
• Record and manage any anti-social behaviour or neighbour nuisance and respond appropriately according to escalation procedure.
• Address any instances of non-engagement or perceived obstacles to support via a trauma informed approach.
• To actively promote the service and the organisation.
• To ensure GDPR, confidentiality and professional boundaries are upheld in all aspects of daily practice.

The candidate

• Relevant qualification in Domestic Abuse / IDVA / ISVA or equivalent diploma / degree / NVQ 3 or equivalent work level experience and the willingness to achieve a level 3 qualification.
• An extensive understanding of individuals and families who have or are experiencing domestic abuse.
• Knowledge of working a spart of a team, working on own initiative and managing time effectively.
• Ability and knowledge of planning, promoting, or delivering group work sessions with evaluation.
• Knowledge of providing support on agreed outcomes of assessment support plans.
• Knowledge of assessing and implementing risk assessments, including DASH Ric.
• Knowledge of the impact of multiple disadvantages, complex support needs and homelessness.
• Knowledge of welfare benefits and relative legislation.
• Knowledge of health and safety and lone working.

Benefits

• Auto enrolment pension plan which all employees are enrolling after 3-month probationary period.
• Health plan for all employees after completion of successful probationary period including free eye testing, access to counselling and reduced gym membership.
• Bike to work scheme
• Salary sacrifice tech scheme including all products from Currys.
• Christmas saving scheme - save January - November.

If you feel you meet the above criteria and are looking for a new opportunity, please apply today or contact me on 0161 838 3616.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

About Us

akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.

Job Summary 

We have one 14-21 hours part time role that can be based from our Manchester, London, Bristol or Newcastle office. The salary for this role is £12,658-18,987 per year (£31,645 per year full time equivalent). This is a temporary role on a one-year fixed term contract. 

This is an exciting opportunity for a well-organised and professional individual to join our team to support our work with young LGBTQ+ people facing homelessness. This role will support the Fundraising team to maximise their database usage by acting as an in-house CRM and data expert. The successful post holder will contribute to the organisations financial success by delivering key learnings to inform fundraising strategy.

Key Responsibilities

• Work with the Fundraising team to maintain the accuracy, consistency, and integrity of data within the Access Charity CRM.
• Regularly audit the database to identify and rectify data quality issues.
• Implement best practices for data entry, data management, and data governance.
• Serve as the primary point of contact between the charity and the Access Charity CRM provider, project managing the development of new CRM features, training programs, and system enhancements.
• Provide ongoing support and training to staff, ensuring they are proficient in using the CRM to its full potential and troubleshoot CRM-related issues, coordinating with the provider for resolution.
• Develop and maintain data dashboards and reports that provide actionable insights to support fundraising strategies.
• Analyse fundraising data to identify trends, opportunities, and areas for improvement.
• Collaborate with the Fundraising team to develop data-driven approaches to donor engagement, retention, and acquisition.
• akt may from time to time require you to undertake additional or other duties as necessary as commensurate with the role.

More information about the role can be found in the job information attached to this advert. 

Application deadline: midnight (11.59pm) 30th December 2024

Please note - applications will be reviewed as they're received and interviews conducted on a rolling basis.

Important Information

• We allow flexible working, including the option for compressed hours. We can accept applications to work 4 days/week if preferred.

• The role will require some travel throughout the East Midlands region, and occasional travel to London. All travel expenses are covered. We strongly encourage applications from people based in the East Midlands, although this is not an essential requirement of the role.

• If you have questions about the role, please contact us. Please note that the office is shut from 20th December – 6th January.

• Interviews are scheduled to take between 13 – 15th January.

About the Citizens UK and Living Wage Foundation

The Living Wage Foundation (LWF) was launched in 2011 to tackle in-work poverty. We encourage and celebrate employers that pay the real Living Wage- calculated according to the cost of living - through an accreditation programme. We have additional schemes which address other aspects of in-work poverty, such as insecure contracts and pensions. We also run local and national campaigns to promote the Living Wage in different sectors and regions. There is more information on our website: What do we do?

The Living Wage Foundation is one of several projects run by charity Citizens UK - the home of community organising. Citizens UK train and coordinate civil society leaders to work on the issues that matter to them.

Our culture is driven by our six organisational values: Solidarity, Kindness, Courage, Integrity, Inclusion, and Relational. You can read more here.

Please note, at the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Summary of Role

We are looking for highly motivated and organised individual to deliver our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.

Responsibilities may change over time, but at present your day-to-day activities will include:

• Growing the Living Wage movement in the East Midlands. You will have remote support from a Senior Manager.

• Provide administrative support to a Programme Manager in an additional region (currently East London).

• Support one of our additional projects or schemes (such as our Recognised Service Providers, Living Hours, Living Pensions, Global Living Wage or Living Wage Funders)

• Additional responsibilities, such as: Working closely with colleagues across the Living Wage Foundation and Citizens UK, develop resources, facilitate meetings, coordinate events, represent LWF externally, contribute to our strategy, develop our policy, and prioritise your training and personal development.  

 Main Responsibilities

Living Wage Accreditation

• Support potential Living Wage Employers through the accreditation process, from dealing with initial enquiries to checking and processing their accreditation.

• Deliver a high-quality experience to accredited employers in your region and build strong relationships. Encourage employers to be advocates and engage with our additional schemes and campaigns.

• With help from the wider team, develop plans and build strategic relationships to grow the number of accreditations in your region.

• Review and monitor Living Wage policy issues and communicate these through internal and external facing guidance.

Project Support

• Provide support to projects which grow Living Wage accreditations and improve the quality of service offered.

• Engage with a diverse range of internal and external stakeholders to further project goals

• Support the growth and development of new and existing Living Wage schemes such as Recognised Service Providers, Living Wage Funders, Living Wage Places, Living Hours, Global Living Wage.

 Administration

• Respond to telephone and web-based enquiries by providing advice and guidance to employers and supporters.

• Provide administrative support for all aspects of the accreditation journey.

• Manage and keep information up to date on our administrative systems, including the Salesforce database of employers.

• Support the maintenance of our systems to ensure efficient processes

• Develop reports to enable effective monitoring and evaluation of our impact and progress against plans.

• Coordinate and administrate steering, advisory or leadership groups as required, including coordinating agendas, sending out timely papers, taking minutes and following up on actions.

Events and Communications

• Plan and organise events to celebrate and grow our network of Living Wage Employers, including playing an active role in the delivery of Living Wage Week and assisting other members of the team with event logistics.

• Represent and speak on behalf of the Living Wage Foundation at internal and external meetings and events.

• Develop or feed into employer resources including marketing materials, blogs, reports, templates and guides.

General

• Work with Citizens UK Community Organisers, members and leaders to promote civic engagement with and ownership of the Living Wage campaign.

• Responsibility for delivering agreed areas of the Living Wage Foundation’s work plan and leading on agenda items to report into team meetings.

• Feed into the Living Wage Foundation strategy and objective development.

• Work collaboratively with colleagues to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders.

  Personal Specification

(D) Desirable, (E) Essential

EXPERIENCE:

• A minimum of 2 years proven, comprehensive experience in an administrative role (E)

• Experience of managing and updating Salesforce or similar databases (D)

• Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)

KEY SKILLS AND KNOWLEDGE

• Excellent time management skills with the ability to juggle a wide range of competing demands (E)

• Understanding of database and systems management (E)

• Ability to take in and interpret information and present in a succinct manner (E)

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)

• Ability to act on own initiative to introduce and develop new systems as appropriate (E)

• Strong attention to detail  (E)

• Strong IT skills to include MS Office and database software (E)

• Understanding of the policy and campaign landscape in the UK (D)

PERSONAL ATTRIBUTES

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

• A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

 About the Application Process

The Living Wage Foundation is committed to being an inclusive employer. We would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith. We want our employees to be themselves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.  It’s important that our team represents the communities we serve, therefore we are particularly interested to hear from candidates who have experience of low pay.

At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions.  

We welcome applicants from different backgrounds and will do our best to meet reasonable adjustments and access needs for disabilities during and after the recruitment process.  

Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks.  

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please contact us.

Got any more questions?    

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions, please contact us (Please note that the office is shut between 19th December – 6th January).

Programme Officer

Level Water is a national charity providing opportunities for young disabled people to learn to swim. Our mission is to work in partnership with national and regional organisations to deliver affordable, adapted, high-quality swimming lessons and start a lifelong love of swimming. We are seeking a passionate and experienced Programme Officer to join our dynamic team and drive the continuous growth of our projects by recruiting more sites & swimmers.

Job Summary: The Programme Officer will be responsible for managing the onboarding process of new sites, ensuring they meet our standards, and coordinating the referral of young people and families into our swimming programme.

This role requires excellent organisational and administration skills, strong communication abilities, and a passion for promoting swimming as a lifelong habit.

Key Responsibilities

1. Site Onboarding:

● Manage the onboarding process for new swimming lesson sites, including liaising with site managers and staff.

● Ensure that new sites meet all necessary standards and requirements for delivering high-quality swimming lessons.

● Work with the Training & Development manager to provide training and support to the new site.

● Manage and maintain the new site pipeline, engaging with new sites as required.

1. Site Management:

● Develop relationships with existing sites to ensure further opportunities & growth

● Ensure all sites are invoicing correctly monthly

● Input all invoices into finance tracker

● Ensure sites meet their partnership obligations to book swimmers

1. Referral Coordination:

● Develop and manage the referral system to identify and refer young people and families to appropriate swimming lessons.

● Work closely with community organisations, schools, and other partners to generate referrals.

● Maintain accurate records of referrals and ensure timely communication with referred families.

● Keep the database updated and accurate with referrals, swimmer and application information.

1. Community Engagement:

● Build and maintain strong relationships with community partners to promote our swimming programs.

1. Administrative Duties:

● Maintain detailed records of site onboarding processes, referrals, and communications.

● Prepare and present reports on onboarding and referral activities to senior management.

● Assist with other administrative tasks as needed to support the smooth operation of the swimming programs.

1. Customer Service:

● Serve as the main point of contact for families and young people referred to our programs, providing them with information and support.

● Address any concerns or issues that arise during the onboarding or referral process in a timely and professional manner.

1. Training and Development coordination and support

● Support the Training & Excellence manager to book training for new and existing sites.

Skills and Experience

● Strong communication skills: Able to respond professionally and empathetically to parent and pool inquiries via phone, email, or in person.

● Exceptional organisational abilities: Capable of managing multiple tasks and prioritising workload effectively.

● Attention to detail: Proven ability to handle data entry, document preparation, and record-keeping with a high degree of accuracy.

● Problem-solving skills: Adept at addressing parent concerns and resolving issues efficiently by sourcing the right information from the right stakeholders.

● Technical proficiency: Familiar with Microsoft Excel, and other administrative tools.

● Team collaboration: Able to work effectively within a team environment while maintaining individual responsibilities

● Self-motivation: Demonstrates a strong personal drive to achieve goals and deliver results independently.