Supporter Care Administrator Jobs in Bristol

We are looking for an incredibly organised and efficient Programme Events & Projects Officer to coordinate delivery of our learning programme and projects portfolio.

Events and Project Officer
Advertising Reference: 2405
Location: Home-based/remote within the UK 
Status: 12-month fixed term contract. 35 hours per week. Part-time will be considered. However, no less than 28 hours per week.
Salary: (Band 3) £27,824 with generous benefits package including 30 days annual leave plus Bank holidays, and 3 days of Christmas closure

Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.

Research in Practice works with organisations across the children and adults social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, to achieve positive outcomes for people of all ages.

You will liaise with external commissioners and stakeholders to book in delivery dates – this will include coordinating diaries, commissioning Associates, and confirming delivery details for external commissioners and internal staff. You will work with the team on the pro-active set-up and coordination of both small, one-off deliveries as well as larger scale programmes and projects.

Our ideal candidate would have experience working in a busy learning events or administration environment. You will be capable of managing multiple requests at the same time, and confident liaising with both external stakeholders and internal staff. Excellent attention to detail and reporting skills are crucial to the success of this role. You will need to be enthusiastic, self-motivated and used to collaborative working, with excellent communication skills.

This is a great opportunity to join a busy, committed and passionate team to help deliver a range of learning and development opportunities to commissioners all over the country. This is a fast-paced and varied role.

The role reports to the Learning Programme Co-ordinator in the CPD Team.

We offer hybrid, flexible working from our Devon and Sheffield offices. Remote working from within the UK may also be considered. International applicants will not be considered without proof of right to work in the UK. We are unable to offer employment to applicants who do not live in the UK. 

Applications close at 08:00am on Monday, 4 November 2024.  
Assessment and interviews to be conducted on Wednesday, 13 November, and/or Thursday, 14 November 2024. Please note that only shortlisted candidates will be contacted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please quote the job title and reference number 2405 in your application. CVs will not be accepted.

NCB is an equal opportunities employer, and we particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and male candidates, as we would like to increase the representation of these groups at NCB. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for children.

No agencies please.

Operations Manager

We have an exciting opportunity for an Operations Manager to join the team in this part-time, remote working role.

Position: Operations Manager

Location: Remote (travel to Edinburgh is required, up to 4 times per year)

Hours: Part time, 25-30 hours per week

Salary: £34,000 pro-rata

Contract: Fixed Term Contract - 18 Months

Closing Date: 5pm on Friday 8th November

Interviews: 18-19 November

The Role

The purpose of this role will be to manage and deliver administration services associated with operational areas including Technology and Data, Human Resources, Health and Safety, and Facilities. You will be responsible for supporting or leading business improvements to policies, processes and ways of working within these areas to ensure a more efficient and effective business as usual approach moving forwards.

Why join the team?

You will be offered on the job training and support for your development alongside other fantastic benefits:

• Opportunity to work your hours flexibly
• 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
• Employer pension contribution of up to 6%
• Employee assistance programme
• Enhanced Maternity Pay
• Budget for personal development and training
• Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
• Opportunity to help share live music with people who may not otherwise get to experience it. 

About You

With project management and change management knowledge and skills to support you in this role, you will have experience of:

• Coordinating and delivering administration services.
• Business improvement projects and reviews.
• Working with different stakeholders to explore policies, processes and ways of working.

This is a remote working role but you will be required to travel to the Edinburgh offices up to 4 times per year.

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.

Live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.

The successful applicant will require a DBS (Disclosure and Barring Service) or equivalent check.

The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

You may have experience in areas such as Operations, Operations Manager, Operations Lead, Operations Supervisor, Operations Team Leader, Finance and Operations, Operations Support.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Assist the Legacy Administration Team Leader by playing a pivotal role within the Legacy Administration Team, managing a diverse and active caseload of specific, residuary, and reversionary bequests.
Ensure the protection and maximisation of legacy income for Marie Curie by adhering to best practices and maintaining effective and sensitive communication with solicitors and personal executors, enhancing the charity's reputation.

The Legacy Administration Team plays a crucial role in generating income for the charity, working closely with marketing and local legacy fundraising partners. We promote personal development through ongoing training and collaboration across the Directorate and organisation.

Responsibilities

- Manage a caseload of specific, residuary, and reversionary legacies across the UK.
- Ensure Marie Curie receives its full entitlement in accordance with legal requirements, Wills, and settlements.
- Handle correspondence promptly, meeting internal service level agreements, and update case files accordingly.
- Liaise with other charities and act as lead charity when needed.
- Record and update legacy information in the FirstClass 4 database.
- Regularly review open cases, ensuring timely action to conclude them.
- Scrutinise estate accounts, ensuring correct administration and tax exemptions are applied.
- Obtain tax deduction certificates where cost-effective.
- Allocate legacies to restricted or unrestricted funds as per the Will.
- Comply with Law Society guidelines on Non-Contentious costs.
- Protect Marie Curie's interests in shared estates and lead charity discussions when appropriate.
- Represent Marie Curie in all correspondence with legal professionals and the public.
- Identify opportunities to increase the value of bequests and proactively manage asset sales.
- Recognise risks or disputes affecting entitlement and escalate as necessary.
- Collaborate with Legacy Marketing and Local Legacy teams and contribute to stewardship plans.

Application & Interview Process

Please find full job description here
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 4th November 2024

Salary: £28,444 (London Weighting £3,500 where applicable)
Contract: Permanent, Full Time
Based: UK Homebased

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Based in one of St Giles’ offices across Wales, Cardiff, Newport, Swansea or Wrexham with frequent travel across Wales (hybrid working to be considered)

Are you an influential, collaborative and compassionate individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets?  Do you have experience of working in or managing services supporting male offenders (age 18+) in community settings?

If so, St Giles is looking for a Financial Wellbeing Project Manager to join our team and support the management of HMPPS Contracts delivering Financial Wellbeing services across Wales.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this vital role

Our successful candidate’s focus will be to provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales.  This will see you provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs), Team Leaders and Administration team employed in the delivery of the contracts, and to plan and support the day-to-day workload for the team and setting performance objectives with the team and monitor progress.

You will also be expected to monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures and to manage partnerships including local and national delivery partners and any agencies with whom we are developing referral arrangements. Developing and maintaining strong working relationships with local Wales Probation managers and staff and other external stakeholders is an essential part of this role, as is providing regular reports in a range of formats to the Service Manager and monitoring use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams.

What we are looking for

• Experience of working in or managing services supporting challenging people
• Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes
• Evidence of training at specialist level in money and/or welfare benefits advice from an accredited training provider
• Knowledge and understanding of the requirements of managing a caseload
• Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and welfare benefits
• Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
• Strong IT, interpersonal and communication skills, both verbal and written.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.

Closing date: 10 November 2024. Interview date: TBC 2024.

Are you looking for a part time post where you can play a vital role in supporting vulnerable adults in Bristol?

We are looking for people to join us as part time peripatetic Night Workers as part of the Bristol Out of Hours Service (BOOHSI). The service provides out of hours trauma informed support to 5 accommodation services across our mixed and Women’s pathway, aimed at strengthening the existing provision of support to clients with multiple needs and experiencing homelessness.

As an out of hours Night Worker, you will work in pairs alongside another night worker, visiting up to 5 different accommodation services at night. Planning your time well, and taking instruction from day staff and on-call managers you will:

• Provide vital support and assistance to clients at night, be available to listen and deal with people’s individual needs as they arise.
• Develop a good knowledge of relevant protocols and safety precautions so that you can appropriately deal with emergency situations that arise during your shift.
• Carry out relevant building and welfare checks, monitoring issues like noise in the locality and within the building and carrying out relevant administrative tasks and incident reporting.
• Be provided with training and development to ensure you feel confident to carry out your duties and provide high quality services to our clients. 
• Work on the rotating night shift rota. With typical shifts from 7pm – 1am, 4 nights on and 3 nights off. 

*For genuine occupational requirement reasons, we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9).

About you

These roles will suit people who have the ability to empower individuals to make positive changes through active listening, understanding, and a client-centred approach. We encourage you to apply if you can demonstrate:

· Understanding of the issues that affect vulnerable adults and people experiencing homelessness, and a genuine interest in developing skills and knowledge in this night worker role.

• Good communication skills, and the ability to handle situations assertively and creatively.
• Some experience of dealing directly with the public and/or clients or customers in a busy service environment.
• The ability to be reliable, awake and alert during your shift and be able to stay calm and use your initiative in the event of an emergency.
• Planning and time management skills, and the ability to follow administrative procedures and maintain clear and accurate records.
• Be willing to lone work at times, when required by the service.

Due to the nature of these roles a full UK or equivalent driving license and access to a vehicle is essential for this post.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 28 October 2024

Interview and assessments on: 6-8 November 2024

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

As one of our Shop Managers will be supported by experienced and knowledgeable team members and you will be able to develop and build strong relationships with customers and volunteers.

This is an exciting opportunity for an enthusiastic, creative, and motivated individual to join the team as Store Manager based at our very successful Horfield store.

You will enjoy one of the most diverse, career building and rewarding roles in retail! 

The details:

• Working hours: 37.5 hours per week, 5 days in 7
• Salary starting from £28,429 up to £30,580 per annum, dependant on experience
• Permanent position 

Key responsibilities:

• Delivering consistently high retail and customer service standards
• Actively supporting and demonstrating our values through your role
• Leading, coaching and managing staff and volunteers
• To achieve and optimise sales and targets
• To create and maintain a positive working environment for staff and volunteers
• Promotion of diversity and gender rights

What we are looking for:

• Ideally, you will bring previous retail experience, gained at managerial / supervisory level
• Commercial awareness and demonstrable experience of managing and leading a team; delivering outstanding customer service would be equally advantageous
• A genuine interest in fashion and charity retail
• Ability to earn trust, motivate, build rapport and provide leadership 
• High levels of organisation with a proactive approach
• Open and adaptable to change and able to support others through it
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheet.

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for job if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!

Due to the nature of the work involved, this role is exempt from the ROA and all job-holders are required to undergo a Disclosure and Barring Service check.

We will review applications as they come in and therefore we may close the vacancy before the closing date, so candidates are advised to apply early.

As one of our Shop Managers you will be supported by an experienced and knowledgeable team members and you will be able to develop and build strong relationships with customers and volunteers.

This is an exciting opportunity for an enthusiastic, creative, and motivated individual to join the team as Store Manager based at our very successful Southmead store.

You will enjoy one of the most diverse, career building and rewarding roles in retail! 

The details:

• Working hours: 37.5 hours per week, 5 days in 7
• Salary starting from £26,279 up to £28,429 per annum, dependant on experience
• Permanent position 

Key responsibilities:

• Delivering consistently high retail and customer service standards
• Actively supporting and demonstrating our values through your role
• Leading, coaching and managing staff and volunteers
• To achieve and optimise sales and targets
• To create and maintain a positive working environment for staff and volunteers
• Promotion of diversity and gender rights

What we are looking for:

• Ideally, you will bring previous retail experience, gained at managerial / supervisory level
• Commercial awareness and demonstrable experience of managing and leading a team; delivering outstanding customer service would be equally advantageous
• A genuine interest in fashion and charity retail
• Ability to earn trust, motivate, build rapport and provide leadership 
• High levels of organisation with a proactive approach
• Open and adaptable to change and able to support others through it
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheet.

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for job if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!

We will review applications as they come in and therefore we may close the vacancy before the closing date, so candidates are advised to apply early.

We are delighted to be launching the Social Impact Fast Track, a two-year career and leadership development programme which will enable you to develop as a future leader within consulting and evaluation in the education sector.

About ImpactEd Group

ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable. ImpactEd Group is made up of ImpactEd Consulting and its specialist practices, ImpactEd Evaluation, ImpactEd Philanthropy and our most recent practice ImpactEd Data and Artificial Intelligence. Drawing on our domain expertise and technical skills in these areas, ImpactEd Group aims to be the first port of call for leaders across the education ecosystem. Since being founded in 2017, ImpactEd Group has worked with thousands of schools and hundreds of organisations, serving more than a quarter of a million pupils annually. Our strategy commits to systemic impact by helping our partners to make better decisions. We also empower our team to make decisions on behalf of the organisation as part of our aspirations for employee ownership.

About the programme

As well as a commitment to the organisations we work with, we have a commitment to our people and developing the next generation of leaders within the social impact, consultancy and evaluation sectors. We are excited to launch our two-year career and leadership development programme which will provide an opportunity to work within, and rotate between, our organisational practices.

We are delighted that you are interested in joining the Social Impact Fast Track. In the first year of your programme you will join the team as an Analyst and, subject to successful completion of year one, in year two you will progress to Senior Analyst. During your two-year programme you will work within at least two of our organisational practices. You will work directly with our partners, understanding their needs and supporting them to maximise their impact. During the programme you will also lead pro-bono projects for our corporate social responsibility partners.

In addition to gaining experience with our partners and within our teams, you will undertake a structured learning and development programme which includes mentoring from one of our Group Directors, and regular learning and development sessions including a dedicated professional development budget. Between years one and two you will receive a two-week paid break and a budget of up to £1500 to complete a research project on ‘Impact and Sustainability’ and report your findings back to representatives of our Group Board. You will also have the opportunity to have a two-week placement in one of our partner organisations, to help you develop your professional skill set. At the end of the programme we expect a number of participants to apply for and progress into our Officer and Manager roles, or look to secure positions with our partners or other like minded social purpose organisations.

This programme is an opportunity to work within a growing education-focused social enterprise and contribute to directly supporting our social purpose organisations. This programme is open to applicants from a range of backgrounds, whether you are a recent graduate, returning to work or looking for a career change.

We are excited to launch this programme and we look forward to receiving your application.

You can view the full information pack for this opportunity here. The information pack includes:

• A breakdown of the two-year programme

• Learning and development opportunities

• The role and person specification

• Details of the application process

• Details of the pay and benefits associated with this opportunity

We have a rolling application process and our next application review point will be on 21st October. Please submit your application by 23:00 Sunday 20th October.

Are you passionate about helping to further the mission of our churches, circuits and districts? If you are we would like to hear from you. As an experienced professional with a proven track record in learning and development, you will be part of the GB-wide Learning Network of The Methodist Church.

This role is based in the Northampton District as part of the Learning Network. The Network team covers a wide range of learning and development areas within the life of the church, aimed at supporting and encouraging the church in living out Our Calling: ‘The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission’. As the successful applicant, you will be the aligned officer for the Northampton District working to support and encourage learning in circuits and churches across your aligned District. In addition, you will work with other team members to deliver learning and development support across the Methodist Connexion.

About You

The role includes:

• preparing a range of learning and development activities, events and initiatives and delivering these both online and on site;
• working collaboratively with colleagues to plan, develop and review learning and development programmes;
• facilitating effective and potentially transformational conversations on a variety of subjects;
• contributing your individual gifts and experiences to enhance learning and development across the Connexion;
• supporting circuits within the district in exploring vision and developing mission plans;
• helping churches in the commitment to being inclusive, evangelistic and justice-seeking;
• a requirement to travel, and work during some weekends and evenings.

Key skills include:

• Building good relationships with the aligned District and with individuals and communities across the church and beyond;
• Good communication (including digital mediums), planning, organising, and leadership skills;
• An understanding of safeguarding;
• Supporting adult learners;
• Flexible and creative approach.

Our Culture, Values and Benefits

We are excited that you are considering joining a caring and enthusiastic team that values well-being and enjoys a generous pension scheme. PLUS, we value and support a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing support service.

As an inclusive organisation, we welcome and encourage applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups (BAME). We also welcome applications from people living with disability. 

The successful applicant will be required to live within the Northampton District.

Please note that we reserve the right to close this vacancy early. If you are interested, we encourage you to send us your application as soon as possible.

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please email HR. Contact details available on our website. The salary for this role has been updated to £41,819.00 per annum. 

Closing Date: 28 October 2024

Interviews will take place 14 November 2024

Purpose of the post

HDR UK is seeking to appoint an experienced and hands-on Project Coordinator to deliver vital UK-wide initiatives which focus on building public trust and confidence in the use of data and statistics in research. Reporting to the Senior Partnerships Manager, Patient and Public Involvement and Engagement at HDR UK and the Senior Communications and Engagement Manager at DARE UK, this new and pivotal role will work with several PEDRI and DARE UK partner organisations. The role will be key to supporting and drawing on the expertise of organisations across the data research and statistics sector in the UK to embed meaningful public engagement and involvement in data research.

PEDRI has set up its approach and delivery plan until March 2027 and needs a skilled and collaborative Project Coordinator to drive the delivery of this plan. The role holder will bring effective project coordinating tools and skills to work with and support organisations, teams and senior leaders to deliver on objectives across communications, events and stakeholder involvement and engagement. Additionally, the post holder will directly support one of PEDRI’s founding partners; DARE UK’s public involvement and engagement functions and will have a central role in working across the data research and statistics ecosystem. The post holder will draw on expertise to enable shared knowledge and good practise-based learning about involvement and engagement of patients, the public and practitioners in data science.

The successful candidate will share HDR UK’s values, have strong collaboration skills, excellent communications skills, be comfortable with supporting multiple projects at pace in a complex organisation and demonstrate a clear willingness and passion to support organisations within the Initiative to trial, develop and deliver innovative approaches to engagement.

Main responsibilities

• Organise and administer PEDRI meetings including the Governing Board, Steering Group and Public Advisory Group meetings, annual Away Days and ad-hoc working group meetings whilst ensuring agendas, meeting notes and actions are sent out in a timely manner
• Support the delivery of detailed project plan for PEDRI, reporting on progress, and highlighting key milestones and risks to key stakeholders
• Develop and maintain partnerships with PEDRI partners and facilitate the involvement of key stakeholders throughout the Initiative
• Support the Initiative Co-Leads with meeting set up, note taking and following on actions as needed.
• Co-ordinate regular reports from different working groups and prepare relevant updates for onward communication
• Manage day-to-day operational aspects of projects ensuring project documents are complete, current, and stored appropriately
• Act as the ‘point of contact’ for the Initiative across partner organisations ensuring they are kept updated, receive all information in a timely manner and that any issues are dealt with in a sensitive manner
• Support small working groups to develop full scale project plans and programme of activities, define outcomes, schedule project timelines, assign individual responsibilities and timescales and identify requirements including for wider stakeholder engagement
• Manage the development of communications materials such as standardised presentation and communication decks
• Support the commissioning of external suppliers to support delivery of the Initiative’s communications and/or events, managing relationships and project managing delivery to time and budget.
• Organise, co-ordinate and support high quality events to engage with a wide range of audiences, managing event logistics, evaluating effectiveness, providing follow-up communications and ensuring event outputs, impacts and learnings are disseminated widely
• Work with the Communications and Engagement Lead to maintain a calendar of communication, events and engagement activities, coordinated across partner organisations
• Work with the Communications and Engagement Lead to develop and manage a series of PEDRI webinars
• Working with colleagues across partner organisations, maintain relevant media and communication contact lists in HubSpot (CRM)
• Manage PEDRI’s monthly bulletin, seeking updates from all partners in a timely manner to ensure the update is ready for circulation
• Manage PEDRIs social media channels with support from HDR UK’s comms colleagues, updating and posting regularly
• Work with the senior managers and partner organisations to source and apply for further funding, being clear on resource requirements
• Support finance tracking and liaise with the HDR UK Finance team
• Arrange, submit and process payments for Public Advisory Groups and public contributors involved in the work

Experience

• Experience of working with the public and supporting PPIE activities
• Experience in supporting project management with an ability to apply management principles and processes and proactively manage risk
• Demonstrable success in delivering complex programmes/ running several projects at once to similar timeframes with conflicting priorities and many collaborating organisations in a fast-paced environment
• Excellent experience of defining and documenting requirements from multiple stakeholders and facilitating collaboration across teams and/or organisations to help create and co-deliver shared goals
• Demonstrable experience of planning, running and evaluating successful activities and events
• Experience of facilitating, supporting meetings, minuting and preparing presentations
• Excellent experience of supporting and communicating effectively with a broad range of stakeholders, including written communications (e.g. news stories, case studies)
• Experience of managing and utilising social media channels and other communication channels for organisations or initiatives.
• Experience of successfully using a range of software packages and tools to support delivery of tasks such as HubSpot, Trello, Monday, Survey Monkey, MS Forms as well as traditional GANTT style planning.

Skills

• Ability to organise multiple tasks, timelines, and deadlines efficiently and proven track record in managing calendars, coordinating meetings, and tracking project milestones.
• Keeping projects on track by ensuring team members meet deadlines and helping the senior manager with resource allocation.
• Ability to handle diverse tasks and responsibilities, shifting priorities as needed and managing complex workloads while staying adaptable to changing project demands and priorities.
• Identifying issues, analysing data, and suggesting solutions. Being able to break down complex problems and propose actionable solutions.
• Engaging and managing relationships with various stakeholders, from patients to senior leaders, ensuring their input is incorporated.
• Providing support by creating an inclusive environment, managing different perspectives with care, and handling sensitive discussions constructively.
• Being able to prioritise tasks in a fast-paced environment
• Excellent communication tailored to various audiences. This includes writing reports, emails, blogs, website content and documentation as well as delivering presentations.
• Excellent attention to detail with the ability to produce high quality materials
• Proactive and supportive approach to engagement with colleagues to support problem solving with ability to determine when issues need to be escalated
• Ability to work as part of a team as well as autonomously making decisions without supervision

Please note, as we are a UK-based organisation, applicants must be living in, and eligible to work in, the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience

This is a senior role within our People & Organisational Development directorate. Reporting to the Associate Director, People Operations you will play a key role in supporting Marie Curie's 5-year strategy by enabling employees to focus their time on patients and services by implementing efficient, prompt, automated and human-focused processes across data, systems, administration, payroll and audit.
 

Your Role:

• Overall Direction and Development: Leading the payroll team, you will ensure efficient and accurate payroll processing.
• Strategic Planning: You will have the opportunity to develop and execute payroll strategies to align with organisational goals.
• Compliance: You will ensure adherence to all payroll-related financial, legal and corporate compliance requirements.
• Leading and driving improvement. You will understand organisational impacts and create and encourage a culture of continuous improvement.

Additional Criteria for Success:

• Proven track record in payroll management, preferably in a large and complex organisation (e.g. commercial, audited environments private or public sector). This should include operational management of service delivery to a diverse customer base.
• Strong payroll legislation knowledge.Including payroll laws and regulations, tax compliance, pensions, statutory payments and employment law. Associated audit and risk experience is a must.
• Payroll systems expertise. Highly proficient with payroll software (Oracle and/or Zellis is highly desirable). Advanced Excel is additionally required.
• Demonstrable experience managing and developing a team, with strong performance management and coaching/development skills.
• Project management experience. Proven achievements in leading payroll-related projects, such as systems implementations or process improvements.
• Strong ability to identify, assess and solve payroll-related issues with a proactive and strategic approach.
• Results oriented with a positive outlook, high level of motivation, enthusiasm and dedication to the mission and goals of Marie Curie.

Contract: Permanent
Salary: £65,000 - £70,000 pa dependent on skills, knowledge and experience.
Location: Home-based within the UK, with ad-hoc travel to London and Birmingham required.

Application & Interview Process
As part of your online application please submit your CV plus a cover letter outlining your interest in/suitability for the role.
Close Date: Sun 20th October

Benefits you'll LOVE:
* Flexible working. We're happy to discuss flexible working at the interview stage.
* 25 days annual leave (exclusive of Bank Holidays)
* Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
* Loan schemes for bikes; computers and season tickets
* Continuous professional development opportunities. We can consider financial support for HR/payroll-related qualifications for this role.
* Industry-leading training programmes
* Wellbeing and Employee Assistance Programmes
* Enhanced bereavement, family friendly and sickness benefits
* Access to Blue Light Card membership
* Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please find our contact details on our website.
 

Salary: £25,400 pro-rata per annum (£31,750 FTE)

Hours: 30hrs a week

Location: Homebased

Are you a supremely organised and motivated individual who is looking to join an exciting organisation that’s truly making a difference to the lives of vulnerable young people across the UK?

The Jon Egging Trust (JET) is seeking to find an exceptional Operations Manager to help us deliver our next exciting phase of growth. Reporting to the Director of Operations and Finance, the successful candidate will be instrumental in implementing our people and culture ambitions, continuing to enhance our ways of working and infrastructure to ensure JET remains the best possible workplace for our talented team to keep changing young lives.

The role requires:

· A track record of operational management and driving efficiencies within a charity or medium sized organisation

· Competence in HR legalities and its administration, with a particular interest in shaping the foundations (processes, systems and practices) that create a fantastic employee experience.

· Experience of Learning & Development initiatives, with a willingness and innovative mindset to build a new approach from the ground up.

· Confidence managing information systems and databases, able to provide input on systems development and commissioning.

· A positive ‘everything is figure-out-able’, ‘let’s find a way’ attitude to solving challenges and seeking operational excellence.

· Exceptional people skills, able to interact and work proactively with internal teams, and comfortable liaising with board and committee members, as well as external parties.

· An understanding of and commitment to good practice around inclusion, diversity and equal opportunities.

You will be joining a fantastically motivated and committed team of home workers who are all passionate about improving the lives of young people through our specialist youth programmes. The successful candidate will be experienced and highly proficient at HR management, adept at process and systems maintenance and improvements, all wrapped up in a multi-tasking, problem-solving, super organised do-er!

We are looking for a person who is self-motivated, a brilliant team player and communicator, but also happy to work autonomously and independently as required. Please see the candidate information pack for detailed information on remit and responsibilities for the role. 

We welcome applicants whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up. 

Our benefits package includes:

· Flexible working 

· Enhanced annual leave

· Homeworking allowance

· Occupational pension scheme

· Occupational sickness scheme

· Special paid leave provision

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

To apply

Please complete our online application form.

The closing date is 3rd November 2024 at 23.30 we encourage early submission of your application as we may close the process early.

Intention is to hold interviews on Wednesday 13 November 2024 in Bristol.

Questions?

Contact us via our website: Jon Egging Trust – Inspiration, Teamwork, Leadership, Employability

Please note: To become an employee at JET you must be able to produce evidence of your Right to Work in the UK.