Support Worker X 2 Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The HR & Administration Assistant will support the HR team in providing an efficient and streamlined service to WHAG for all HR-related administrative tasks. This role has a wide remit which includes the efficient and effective smooth running of WHAG’s HR functions enabling WHAG services to be delivered and being an effective team member, You will act as an integral part of the HR Team offering support to the wider organisation.
WHAG is a leading charity delivering quality support services to vulnerable homeless women, young parents and women men and their families who are affected by domestic abuse, across the of North West England. Improving the safety and life opportunities of the people who use our services and supporting them in their recovery.
We support the people we work with to overcome the experiences they have had. We empower them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term. We give them the information they need to make positive choices about their futures.
As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse.
Our Vision - To support and empower vulnerable women and those affected by domestic abuse.
Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.
Our Values - Empowerment, Choice, Change, Strength
Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future.
Please provide a cover letter regarding how your meet the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHAG is a leading charity delivering quality support services to vulnerable homeless women, young parents and women men and their families who are affected by domestic abuse, across the of North West England. Improving the safety and life opportunities of the people who use our services and supporting them in their recovery.
We support the people we work with to overcome the experiences they have had. We empower them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term. We give them the information they need to make positive choices about their futures.
As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse.
Our Vision - To support and empower vulnerable women and those affected by domestic abuse.
Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.
Our Values - Empowerment, Choice, Change, Strength
Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future.
Please provide a cover letter explaining how you meet the person's specification
The client requests no contact from agencies or media sales.
We are a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.
We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.
Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity.
Our aims are:
- To support Disabled people to get our voices heard and to influence change locally.
- To campaign for an inclusive and accessible society.
- To support, develop and celebrate Disabled people’s skills and leadership.
Our current services include:
-
Peer-led Forums - opportunities to voice your experiences, discuss ways to challenge barriers to inclusion and independence and influence local services.
-
Disability Pride - annual events to showcase Disabled talent, celebrate our lived experience and help break down stigma attached to Disability.
-
Supported volunteering - person-centred support for volunteers to increase their skills, confidence and experience.
As Volunteer Coordinator, you will lead on recruiting, supervising, supporting and developing volunteers, drawing on your own lived experience of Disability to provide a positive role model.
Position: Volunteer Coordinator
Responsible to: Deputy CEO
Location: Role may involve some working from home on occasion, but majority of the hours will be supporting volunteers in our office in Anerley, plus attending face to face meetings and events in Bromley Borough and occasionally in London.
Hours: 14 hours per week (part-time), around volunteer availability and access needs.
Salary: £27,000 per year pro rata to 14 hours per week
Annual leave: 5.6 weeks per year including bank holidays, pro rata
Pension: Statutory opt in rules applied to all our jobs
How to apply: Please either fill in the application form or send in a CV that is updated for this role. Whichever you do, your application form or CV must have an additional supporting statement that tells us how you meet the criteria in the person specification.
Interviews will take place at our Anerley office on Thursday 21st November.
Closing date: Sunday 10th November 2024.
What you will do:
- Proactively look for opportunities to recruit volunteers with lived experience of Disability, by promoting our volunteering opportunities across the borough, supporting stalls at community events and contributing articles celebrating volunteer achievements in our monthly newsletter and on our social media.
- Respond promptly to enquiries about volunteering, engage with individuals to encourage them to volunteer and interview potential volunteers to identify their strengths, interests, development and support needs.
- Support volunteers to successfully undertake a programme of induction training, agree ongoing task plans for each volunteer to monitor progress, carry out regular one to one meetinghs with volunteers and providing practical support for volunteers to deliver specific tasks and mini projects.
- Co-ordinate regular volunteer team meetings, review volunteer management policies and procedures, take a lead on initiatives such as volunteers week events and volunteer fayres and keep up-to-date records about volunteers and individual progress.
This job is for you if:
- You have personal lived experience of Disability.
- You have a strong local presence within Bromley Borough.
- You are highly motivated and practical, with a 'can-do' approach to work.
- You have excellent people skills, with experience of motivating others and helping them to overcome barriers to reach their potential.
- You have experience of delivering work to meet targets.
The client requests no contact from agencies or media sales.
We are looking for a Resident Liaison & Occupancy Lead to join our Central Services team. This role will support the Homes with maintaining occupancy levels, managing the moving in process for individuals requiring our services, assessing financial needs, negotiating contracts and ensuring compliance with regulatory standards.
You will be working with highly skilled and motivated teams with a mission to support veterans and their families. This role will be crucial in fostering connections and enhancing the quality of life for both residents and their families. You should have the ability to work autonomously and with our dedicated teams.
We prioritise the growth and education of our team with a comprehensive training and support programme. We also offer excellent benefits.
Job description
- The Resident Liaison and Occupancy (RLO) Lead will be responsible for managing the full enquiry process for individuals requiring our services, providing excellent levels of customer care. They will ensure a warm and receptive experience for veterans and their partners with our Homes, assist them with their individual financial needs assessments, help coordinate the moving in process, negotiate contracts, and ensure compliance with regulatory standards.
- The RLO Lead will work closely with beneficiaries and their families across all our Homes, as well as local authorities and social workers to ensure that veterans and their partners can access the services and environments that best meet their needs.
Assessment and access to services
- Coordinate and manage the enquiry and moving in process to our Homes from first points of contact or referral to admission, ensuring a smooth transition for veterans and their partners.
- Conduct comprehensive assessments of individuals’ needs in collaboration with our Homes, social workers and healthcare professionals.
- Identify suitable services and support according to our criteria that align with assessed needs, preferences, and best interests of the individuals.
Liaison and coordination
- Act as a primary point of contact for our Homes, social workers, families, and other stakeholders.
- Provide guidance and support to veterans and their families throughout the moving in journey, or where they require support from other services.
- Provide a positive customer experience, helping to facilitate communication and collaboration among all parties involved with the moving in process.
- Work in collaboration with the Marcomms teams to input effective data to relevant analysis.
Contract management
- Negotiate and manage resident agreements with Home Managers, local authorities, residents and families, ensuring cost-effective and high-quality service delivery.
- Monitor relationships and communication with local authorities, community teams and hospital discharge teams addressing any issues or discrepancies in a timely manner.
- Monitor the ratio of self-funders to local authority residents and liaise with the Financial Controller to report their occupancy status.
Quality assurance and compliance
- Ensure that all admissions comply with regulatory standards, our policies, and best practices.
- Conduct regular reviews and audits of the assessment and admissions of new residents into our Homes to maintain high standards of satisfaction.
- Address any concerns or complaints regarding admissions and take appropriate action to resolve issues.
Data management and reporting
- Maintain accurate and up-to-date records of all enquiries, admissions, assessments, and contracts using Found (our occupancy database).
- Prepare regular reports on occupancy activity, outcomes, and performance metrics liaising effectively with the Marcomms team
- Utilise data to identify trends, inform decision-making, and improve service delivery.
- Undertake any other duties as required and consistent with the nature of the role as determined by your manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre Administrator
£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression
Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton.
We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers.
You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.
Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.
We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.
MAIN PURPOSES OF THE JOB
The Stella Maris (SM) Regional Port Chaplain will promote the vision, mission and values of SM in caring for all seafarers and fishers by helping to meet their pastoral and spiritual needs. They will recruit, train and support SM staff and volunteers for the port and will maintain good relations with local parishes and the local diocese. They will work ecumenically with members of other Christian maritime societies with whom SM works.
1. To meet the welfare and pastoral needs of all seafarers and fishers equally according to their needs and wishes. To be an advocate on their behalf, upholding the dignity of each. Through regular and frequent ship visiting, to understand the working and living conditions of the seafarer and fishers and be able to work for justice and for the well-being of all crew members without distinction.
2. To address the communication needs of seafarers, providing transport, news, and access to telephone and internet facilities.
3. To address the welfare needs of seafarers and fishers, including support with money transfers, hospitality, and crisis support, e.g. abandonment, injury and death, detainment, bereavement, advice and access to medical care.
4. To meet the ecclesial, spiritual, and sacramental needs of Catholic seafarers and fishers; to facilitate the religious and spiritual needs of others and to be a pastor to all, sharing one’s faith as appropriate.
5. To participate in SM conferences, ongoing formation and other professional courses as required.
6. To supporting seafarer centre functioning.
7. To recruit, train, develop and retain a SM ship visiting volunteering team.
8. To represent SM on the local Port Welfare Committee(s), to include attending such meetings and submitting reports.
9. To liaise and maintain good working relationships with all port stakeholders, including the Maritime and Coastguard Agency, the International Transport Workers’ Federation, port health, harbour masters, dockers, security, and shipping agents.
10. To work in an ecumenical and multi-faith context by respecting the differing religious and spiritual needs of seafarers drawn from diverse regions throughout the world.
11. To encourage and support the development of an ecumenical service to seafarers through engagement with our ecumenical colleagues, including the Mission to Seafarers, The Fishermen’s Mission, The Sailors’ Society (to name a few).
12. To engage with local maritime colleges.
13. To engage with the local press, in particular the local Catholic diocesan press.
14. To represent and be a proactive advocate for SM at Deanery meetings, in local parishes, in schools, with diocesan Justice and Peace networks, with migrant communities, in the local Catholic community and in the local community as a whole.
15. To support the Fundraising and Communications team with the development of local fundraising initiatives.
16. To promote SM internally and externally so as to ensure a highly motivated workforce and a positive external image.
No job profile can cover every issue which may arise within the post at various times and the post holder is expected to carry out other duties from time to time.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.
The client requests no contact from agencies or media sales.
Are you passionate about youth engagement and community growth? - Exciting Opportunity: Operations Manager at Caius House – Empower the Youth of Battersea!
About Caius House
Join us at Caius House (pronounced "Keys")—a dynamic youth community hub in Battersea with roots dating back to 1887! Originally founded by Gonville and Caius College, Cambridge, our space has evolved from a small College “settlement” to a thriving youth centre focused on providing open-access, stigma-free support to young people aged 8-21. Our mission is simple yet powerful: help young people unlock their potential and navigate the journey from childhood to adulthood.
We offer mental and emotional support, targeted programmes, and structured pathways to empower young people in Battersea. From employability skills to mental health support, our holistic services aim to boost confidence, enhance social skills, and raise aspirations. As part of our sustainability plan, we are focused on user-led service design, increased community ownership, and meaningful partnerships—all of which make Caius House a vital lifeline in our community.
About the Role: Operations Manager
Are you passionate about youth engagement and community growth? As our new Operations Manager, you’ll play a critical role in expanding Caius House's reach across Battersea. Working closely with our CEO, you’ll ensure that every young person who walks through our doors has an enriching and impactful experience, inspiring them to stay connected and thrive.
In this role, you’ll:
- Lead and Develop – Oversee a team of Youth Workers and sessional staff, ensuring high-quality support and engagement in every programme.
- Empower Youth Voices – Gather insights from our young community to shape programmes that resonate and inspire.
- Drive Community Engagement – Build partnerships and increase participation in our activities to create a vibrant, supportive environment for young people and their families.
What We’re Looking For:
A strong communicator and leader who is passionate about youth and community work. The ideal candidate will bring operational expertise and a creative approach to growing our reach and impact. Your work will directly contribute to the future of young people in Battersea.
Ready to make a difference in the lives of young people? Apply today to join Caius House and be part of a proud legacy that’s making a real impact.
The client requests no contact from agencies or media sales.
Vocations and Placements (18-30) Development Officer
Location: Hybrid (Cliff College Derbyshire or London) or Home-Based
Hybrid Working: Connexional Team staff based at Methodist Church House or Cliff College have a hybrid work pattern which is currently 2-3 days in the office.
The Vacancy
The Methodist Church is at an exciting point in the development of its ministry with young adults (18-30). We are seeking to appoint someone with enthusiasm and passion for seeing young adults connect with God and explore their calling as a follower of Christ.
This role is integral to the delivery of the Young Adult Ministry Development Plan, and will focus on the following priorities:
- The management, development and advocacy of a new Young Adult Mission Placement Scheme, which aims to provide opportunities for young adults to be employed (or volunteer) in mission-focused placements in local churches and circuits where they can explore their vocation.
- Advocating for, supporting and enabling creative and relevant young adult ministry to be started and embedded in circuits and districts by journeying with local circuits/districts, providing advice and mentoring as appropriate to pilot creative projects for young adults to engage with and grow in discipleship and vocation.
An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by the Methodist Church.
This post holds a Genuine Occupational Requirement for the post holder to be a member in good standing of a church in association with Churches Together in Britain and Ireland (CBTI) or equivalent.
About You
Key requirements
- Degree/professional qualification in a relevant field, or substantial equivalent work experience
- Experience of working with youth/young adults and passionate about growing young adult ministries
- Highly organised and proven ability to successfully develop and manage complex projects.
- Proven ability to work independently as well as collaboratively.
- Willing to travel and to work occasional weekends and evenings.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Please note that we reserve the right to close this vacancy early. If you are interested, we encourage you to send us your application as soon as possible.
Closing Date: 12 November 2024
Interview Date: 26 November 2024
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Domestic cleaner will provide a comprehensive cleaning service at WHAG’s, properties and offices across Cheshire West and Chester, Ensuring turnaround of properties meets targets and remains in excellent condition, whist compling with safe working practices and high standards. Maintaining H&S regulations, housing legislation and follow WHAG policy and procedure
WHAG is a leading charity delivering quality support services to vulnerable homeless women, young parents and women men and their families who are affected by domestic abuse, across the of North West England. Improving the safety and life opportunities of the people who use our services and supporting them in their recovery.
We support the people we work with to overcome the experiences they have had. We empower them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term. We give them the information they need to make positive choices about their futures.
As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse.
Our Vision - To support and empower vulnerable women and those affected by domestic abuse.
Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.
Our Values - Empowerment, Choice, Change, Strength
Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future.
Please provide a cover letter explaining how you meet the person specification.
The client requests no contact from agencies or media sales.
Youth Futures Foundation is the What Works Centre for youth employment. We exist to address the significant disparities in youth employment for marginalised groups. We want to ensure that all young people can access and keep good quality jobs.
We are looking for a Senior Grants Officer who will be a key role within the grants team, supporting Relationships Managers and the Head of Grants in the delivery of innovative and impactful grant-making. You will lead on the delivery of key funding relationships and portfolios, making recommendations on complex and strategically important requests for funding and building effective relationships with our grant holders. You will also work closely across our Impact and Evidence, Employer Engagement and Policy & Communications teams to ensure successful applicants are supported to deliver high quality, impactful projects that will build the evidence base of “What Works” to support the most disadvantaged young people into good jobs.
This role can be based at any of our hubs located in London, Birmingham or Leeds. We currently operate a hybrid model of two-days per week in the office and three-days from home.
We offer flexible working and consider alternative patterns of work (open to Job Share requests).
For more information, please download the job recruitment pack.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Coffee Shop Supervisor, to serve customers and maintain high standards in SCT x Paper and Cup.
Role and responsibilities
- Greet Customers in a warm, friendly and welcoming manner
- Always maintain excellent customer relations with clear communication
- Brew excellent coffee and beverages including ‘latte art’
- Prepare orders to customers specifications
- Maintain excellent level of hygiene in food preparation and service areas
- Ensure high level of personal hygiene and appearance (including the wearing of protective clothing at all times)
- Comply with Health and Safety regulations
- To follow the SCT x Paper and Cups policies and procedures
- Follow cash handling procedures, policies, use of the cash register and ability to ‘cash up’ at the end of your shift as and when required
- Perform cleaning tasks per the rota
- Report any machine faults to the manager
- Ensure all comments and complaints are raised to the Manager
- Carry out other duties as may reasonably required
- In consultation with the Shop Manager, sell donated stock and receive donations, storing appropriately for processing
- Maintain stock levels of donated goods ensuring a quality retail offer in the shop
- To be willing to cover at other shops when, and if, necessary
Additional benefits:
- BUPA Employee Assistance Programme
- BUPA Wellbeing plan
- Cycle to work scheme
- Season ticket loan
- 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent)
- Contributory Pension Scheme with employer contributions of 5%
- Training and development opportunities
The client requests no contact from agencies or media sales.
We are recruiting a Project Officer to join our Employment and Skills team, working across the Wigan Borough.
If you have a keen interest in the health and wellbeing of others this is a perfect role for you. Working in line with the five ways to wellbeing which are: Connect, Get Active, Take Notice, Learn and Give, this rewarding programme is structured to improve the lives of local people aged 19+ and give them the skills and resilience to thrive in their personal lives once the programme has completed.
Previous experience in working in this area is desirable but we welcome applicants from all sectors as transferrable skills are highly important to bring new ideas to enhance this programme.
We are looking for someone who will work with local services who can provide awareness sessions to participants and plan and deliver engaging sessions that support the 5 ways to wellbeing. You will be required to manage and develop relationships with our existing referral partners and seek new opportunities marketing the programme.
The role will involve recruiting participants from across the borough to join the programme and signposting for relevant support that is required for attendees. During the programme you will work with adults to develop an individual learning plan to plan for next steps and assist to break down barriers to progressions e.g., tackling loneliness, providing employment advice and building confidence and resilience.
You will be part of the Employment and Skills department who deliver team programmes and one to one mentoring. The established team regular meet to share best practice and discuss standardisation of delivery as this programme is a non accredited adult learning course funded by the Workers Education Association via GMCA.
If you think you've got what it takes, then we'd like to hear from you.
How To Apply
For the full job description and person specification and details on how to apply, please visit our website.
Groundwork takes practical action to create a fair and green future in which people, places, and nature thrive.
The client requests no contact from agencies or media sales.
We are looking for a dynamic and strategic Communications Manager to join our Development and Communications Team. This exciting role includes overseeing the production of our supporter magazine, annual report and digital content. You'll get the chance to develop new communication strategies and be at the heart of communicating our impact. We would love to hear from you if you are interested in this role!
Who we are
At UCCF, we are passionate about students reaching students with the good news of Jesus. For over 100 years, UCCF has equipped and empowered students to discover Jesus and live for Him on campus.
We seek to resource Christian Unions (CUs), which are groups of students from a range of local churhces who join together to help everyone at uni engage with the life-changing message of Jesus.
Each year, tens of thousands of students hear the message of Christ through CU ministry. Together, we are reaching students for Jesus.
The details of the role
- Contract: Permanent
- Salary: £30,900 - £35,000 pa, depending on experience
- Role type: full-time (36¼ hours/week), but we are open to discussing the possibility of the role being part-time
- Location: Blue Boar House, Oxford (UCCF’s office). We offer a hybrid arrangement where Tuesdays are our core day for in person working, and team members have flexibility to work from home for two days a week.
- Holiday allowance: 30 days per year, plus 8 public holidays
- Start date: as soon as possible
All other terms and conditions will be explained at interview.
Nature and scope: As the Communications Manager will be regularly involved in contacting supporters, churches and other outside organisations, it is an occupational requirement that the post holder is a believer in Jesus Christ as Saviour, Lord and God, and is in good standing with their local evangelical church, thus being in fellowship with the world-wide Christian family. They are required to sign assent to the Doctrinal Basis, to participate in UCCF collective worship and prayer and to model Christian discipleship in public and private life.
We are passionate about students reaching students with the good news of Jesus.
The client requests no contact from agencies or media sales.
Service Team Manager
Location: Stockwell, London
Salary: £38,552 per annum
Permanent
Full time (37.5 hours per week Monday to Friday On site at Stockwell)
Closing date: 17 November 2024
Interviews: w/c 18 November 2024 onwards
If you are an experienced Service/Team Manager or an existing Team Leader looking to further develop a career in the homelessness/supported housing sector, then Evolve is the place for you.
We offer a supportive environment for our Team Managers to work collaboratively as part of a team of passionate and knowledgeable colleagues.
At Evolve Stockwell, we recognize the importance of creating a strong foundation for parents and their children and our young unaccompanied asylum seekers to ensure that they are provided with tailored support on their path to independent living. Between you and your Team Leader you will manage 11 colleagues to deliver these key housing and support services.
Our young parents service is based across two sites as follows - Georgian Houses Stockwell where we house 20 young parents and their children; Keystone House (A lower needs service based in Croydon) which has 5 young parents with up to 2 children each. We support our young people, helping them to maintain their health during pregnancy, prepare for birth and develop childcare and positive parenting skills on their path to independent living.
The service team also supports 7 unaccompanied asylum-seekers, who live on-site in a building called Olive House. We support these young people to improve their independent living skills, through a range of activities, as well as working alongside other agency's to support each individual through the asylum seeking process. We also need to refer some of the young people to external agencies to enable them to support those with complex trauma.
The Stockwell site is a large one, with an independent nursery and fitness club using our facilities.
What will your responsibilities be as Service Manager?
You will have full responsibility for ensuring the effective operation of the whole Stockwell site with overnight night concierge services provided by our Night Concierge managers for you. We own and rent part of the site - King Georges House, which currently houses 40 women as part of the refugee and resettlement pathway in Lambeth. Whilst their support is delivered by The Single Homeless Project, Evolve lead on the housing management aspect via our internal rent and income team.
You will act as a general point of contact for day-to-day support queries for colleagues on shift and you will be expected to support and manage the Team Leader in the overall day-to-day management of the service whilst ensuring they hold key supervisory responsibility for the team.
The service has a team of 11 colleagues which includes two night support workers, and you will recruit, manage and lead colleagues to ensure they realise their full potential in their roles. This will include managing induction and probation procedures effectively, conducting one to ones, coaching, identifying and taking action on training and development needs as appropriate. The service has been established now for 18 months and we have recently become Ofsted registered so improving on the existing foundations and working with Lambeth Local Authority commissioners to establish Evolve as a trusted partner is a key responsibility.
Evolve is a truly great place to work, and because we are relatively small, as a Team Manager you can really see where you add value. We provide welcome and necessary support to our colleagues and managers who have challenging but rewarding roles.
You can find more information on the Job Description and Person Specification which is attached as a document for you.
In return, we can offer you:
· 33 days holiday per annum, including bank holidays, rising to 38 days with service
· Ability to buy or sell additional one week holiday per annum
· Employer paid DBS checks
· Occupational sick pay
· Employer contributory pension scheme
· 4 x annual salary as Life Assurance
· Medical Cash Back Plan
· Yulife Employee Assistance & Rewards Programme
· Cycle to work scheme
· Blue Light Card
· Full training and induction programme
About us
Evolve is a leading homelessness charity in London, providing housing and support to over 1,300 people each year.
Our aim is to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient. We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness.
We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.