Support Work Jobs

The Domestic Abuse Marginalised Communities Worker will provide support and interventions to those affected by domestic abuse to empower and support and break the cycle of domestic abuse throughout their journey with Stop Domestic Abuse, regardless of risk. The Navigator will be committed to family work and proactively work to recognise and implement solution focused actions to ensure eradicate domestic abuse from families lives.

The Domestic Abuse Marginalised Communities Worker will provide additional expertise to the wider team and enrich the service with specialist knowledge and guidance relating to victims who may experience additional barriers to accessing support from our service due to their ethnicity. The Lead Navigator will develop initiatives, workshops and training packages for both internal and external professionals. The role will encompass peer to peer support, direct one-to-one support to victims who may be at medium or high risk of harm, whilst also engaging with communities and local organisations in the local area to improve our response to domestic abuse. This role does not involve the line management of staff.

The Portsmouth Service operates as one team, and all staff are responsible for taking referrals for all aspects of the service, offering immediate support, advice and assessments to clients or people contacting the service, welcoming families into refuge and completing relevant paperwork, and ensuring the smooth running of the service.  This will include providing cover when required for absent colleagues to ensure that the core functions of the service are delivered and responding to changing demand in service provision. The Portsmouth Service is a team committed to whole family work, when safe to do safe, creating a family journey through the service.

The Portsmouth Service is staffed 9am-9pm Monday to Friday and 10am-6pm Saturdays, Sundays and Bank Holidays. This role’s working pattern will fall within the hours of 9am-5pm Monday- Friday.

It is essential that the postholder has a driving licence and access to a car for work purposes as this role covers multiple sites in Portsmouth.

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. In order to ensure we do this we have developed three multi-disciplinary teams within Lambeth (North, South and Central). Each Neighbourhood Team will work together to support local residents, directly receive referrals from their neighbourhood and respond to the needs of their local community.

The role of the Neighbourhood Engagement Adviser will be to support the Neighbourhood Teams by delivering an advice outreach programme that will achieve extensive reach to seldom heard, non-engaging residents, providing introductory information, advice and guidance, and connecting residents to specialist advice-based support.

What you’ll be doing?

1. Deliver an outreach programme by attending community events, visiting local groups and organisations and meeting and engaging with Lambeth residents.

2. Making contact with local groups, organisations and residents and ensuring regular attendance at local events, either in-person or attending virtual meetings/ conferences.

3. Provide information, advice and support around a variety of issues and needs such as money, housing, employment and statutory support. Be able to identify when a client needs to be signposted or referred to another service for more specialist support.

4. At events support individuals with practical tasks such as completing benefit calculations, reviewing completed forms and completing simple form filling.

What you’ll benefit from

• Flexibility - this is a hybrid role with lots of community engagement and the chance to manage your own working day 

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

Summary

• Provide administrative and logistical support.
• Ensure that details are up-to-date in the ministry discernment portal, maintaining records and providing reports using the people-related data with attention to current GDPR and NCIs policies.
• Act as the first point of contact and responding to enquiries received via the shared inbox for the discernment process from stakeholders and colleagues.
• Handling requests from work colleagues and stakeholders to give one-to-one advice and to resolve problems.

• An instinctive team player, able to work collaboratively whilst being able to use your own initiative to work individually.
• A positive, proactive attitude to all tasks approached.
• Highly professional approach grounded in graciousness, care and sensitivity to ensure consistency of tone in our engagement with internal and external stakeholders.
• Supportive of the work and Christian ethos of the Church of England.
• Very good IT skills with experience of working with web-based applications such as portals, SQL databases and virtual learning environments, as well as using MS Office and effective use of Teams and Zoom.

• A salary of £19,459 per annum (FTE £38,918) plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
• Flexible working hours and location, with an expectation of just 1 day per week in our office in Westminster
• Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

STAND, formerly known as Legs4Africa, is dedicated to enabling individuals with limb differences in sub-Saharan Africa to live independently and thrive within their communities. We ensure access to high-quality prosthetic limbs and holistic rehabilitation services, empowering people to regain their mobility and dignity. At STAND, we envision a world where everyone, regardless of their circumstances, has the opportunity to lead a full and active life.

The Role

We are seeking an enthusiastic and skilled Supporter Engagement Manager to lead our digital engagement strategy and deepen connections with our supporters. This role is crucial to growing our community, increasing regular giving, and securing sustainable funding to expand our impact. You will create and manage compelling, mission-driven content across multiple platforms, collaborating closely with fundraising and communications teams to deliver campaigns that resonate. You will work alongside our grants and trusts manager.

Key Responsibilities

1. Digital Communications: Lead STAND’s digital presence by managing social media platforms, email marketing, website updates, and YouTube content to drive supporter engagement.
2. Campaign Strategy and Execution: Plan, deliver, and optimise digital campaigns to increase income, grow our supporter base, and encourage regular giving.
3. Community Building: Cultivate strong relationships with supporters, fostering long-term commitment and engagement, and inspiring them to become regular givers, major donors, and advocates for STAND.
4. Donor Engagement: Develop targeted email and outreach campaigns, ensuring personalised and consistent communication with donors.
5. Content Creation: Produce inspiring, engaging content aligned with STAND’s mission, utilising slick editing, creative writing, design, and graphics to reinforce key messages and showcase impact.
6. Data-Driven Insights: Monitor and analyse key metrics (e.g., income generation, supporter engagement, and social media growth) to refine strategies and maximise impact.
7. Brand Ambassador: Represent STAND’s values in all communications, maintaining a consistent tone and vision across platforms.

What We Offer

1. A 4-day work week promoting a healthy work-life balance.
2. An inclusive, collaborative, and creative work environment.
3. 5% employer pension contribution
4. 5-week holiday allowance per year
5. Flexible working hours
6. Training opportunities available
7. The opportunity to make a meaningful difference in the lives of individuals with limb differences in sub-Saharan Africa.
8. Professional development and growth within a purpose-driven organisation.

Essential Skills and Experience

1. Experience: Proven success in digital marketing, supporter engagement, or fundraising, ideally within the non-profit sector.
2. Digital Communications Skills: Strong capability in social media management, email marketing, and website content.
3. Creative and Organised: Proficient in content creation, with a knack for slick editing, engaging design, and clever wordsmithing.
4. Collaborative Approach: A team player, dedicated to building strong relationships internally and externally.

Desirable Skills

1. CRM Experience: Familiarity with donor databases and CRM platforms.
2. Platform Familiarity: Experience with tools like Mailchimp, Google Analytics, and Hootsuite.
3. Media Relations: Background in media relations or managing campaigns involving journalists.

Remote Work & Travel

This role offers remote work flexibility, with occasional travel required. Quarterly visits to Bristol and an annual trip to one of our project countries will be expected.

Key Metrics for Success

1. Growth in regular givers and one-off donations.
2. Increased engagement on digital platforms.
3. Income generated from digital fundraising campaigns.
4. Strengthening relationships with major donors and media.

We love Dogs, do you? Would you like to work for Dogs Trust, the UK’s largest dog welfare charity?

We have an exciting opportunity for a Supporter Relations Officer to join our team, based at one of our 23 rehoming centres. The Role of the Supporter Relations Officer is primarily to promote the work of Dogs Trust to key audience groups. They provide first-class customer care for all Dogs Trust supporters, but particularly potential and existing legacy pledgers.

About this job:

As Supporter Relations Officer, you’ll:

• Promote the work of Dogs Trust to key audience groups in their catchment area and to support them accordingly.
• Provide a vital link to the community, stewarding supporters wherever they may be on their Dogs Trust journey by handling local supporter legacy and Canine Care Card enquiries, as well as in memory donations.
• Spending time in the community, visiting local businesses and people, as well as organising community talks to relevant audience groups.
• Organise supporter events and tours at the rehoming centres throughout the year.
• Organise and attend events with the Dogs Trust Village.

About you:

The successful candidate will have experience in a public facing role and a passion and commitment to the work and aims of Dogs Trust. They will be a strong communicator with excellent interpersonal and organisational skills and the ability to develop and prioritise their own workload, working well under pressure and to deadlines.

About Dogs Trust:

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About the team:

The Individual Giving department is part of the Fundraising and Marketing directorate and brings in approximately £88m per annum through regular giving, one off gifts, prize-led fundraising, community and events and legacy and in memory. They report to Regional Supporter Relations Managers and, ultimately, the Head of Community Supporter Experiences.

What you need to know:

As the role is primarily customer-facing, the SRO is based at the rehoming centre. However, they spend a portion of their time in local communities. This role involves frequent travel, both locally and across the UK, including some overnight stays, as well as weekend and evening work. A full UK manual driving licence is essential.

Please note that this is a maternity leave fixed-term contract.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Peer Support Coordinator
Post no: 612
Location: Milton Keynes
Contract type: 12 Month Fixed-Term
Hours: 26 hrs per week (Across Monday- Friday)
Salary: £24,720 per annum, FTE (actual salary £17,370.81 per annum)

This role is an opportunity to work for Mind BLMK as part of the peer support service, you will have the opportunity to use your own personal experience of mental health challenges to coordinate the running of a Peer Support Service in Milton Keynes, provide information and guidance, and implement referral pathways to the wider Recovery Service.

Our peer support and recovery services are a key element of the services we offer, and we are looking for someone who can use their own lived experiences to provide support to help individuals achieve their goals. If you feel like you would be suitable for this role, we can’t wait to hear from you.

Key Activities

• Operate a Peer Support service including peer support groups and mentoring across Milton Keynes and ensure outcomes which supports individuals with mental health and wellbeing needs in line with Mind BLMK’s agreed Peer Support model and requirements as well as contract requirements.
• Carry out assessments on individuals’ suitability for Mind BLMK’s Peer Support service in line with the Access to Service procedure
• Work with the Peer Support Manager to ensure regular involvement of service users, volunteers and staff on local service delivery, organisational matters and wider mental health strategies
• Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of Peer Support Workers and volunteers).
• Establish and maintain effective working relationships with the Mind BLMK team and relevant key post holders.
• Provide the infrastructure Peer Support Workers need to deliver the support safely and confidently.
• Hold responsibility for all Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm Monday 16th December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Tower Hamlets

£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Team Leader will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry a small caseload of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:
- At least two years' experience in adult social care in the field of Mental Health.
- A good understanding of the range of Mental Health diagnoses and how these can present.

Desirable:
- Relevant professional memberships and/or specialist qualifications are desirable
- Qualifications or an interest in Psychology

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full Job description on our Website

We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Bracknell.

£29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

This is a fixed term contract of 12 months.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

Educated to degree level or equivalent

Desirable:

Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

You’ll build and maintain relationships between Parkinson’s UK and existing, as well as potential new supporters, through high quality communications. You’ll also process voluntary income and associated data received at the UK office. You’ll look to maximise the potential of each supporter, as well as how the charity can support them, working with your team and colleagues across the charity. You will ensure that every supporter has a great experience of Parkinson’s UK. 

What you’ll do:  

• Provide a welcoming, efficient, proactive and professional service to supporters and potential supporters of Parkinson’s UK
• Be the first point of contact for any supporters contacting the charity. Manage numerous inboxes and entry points for teams across the organisation.
• Processing and thanking all offline income received at the UK office, paid over the phone or into the bank account through a variety of methods.
• The team are experts in providing excellent customer care and have to maintain good working knowledge of all fundraising activity; research developments; current campaigns and the requirements of people affected by Parkinson’s 
• Contribute to the ongoing development and improvement of systems and procedures including the organisation's feedback function. 

What you’ll bring:

• Proven experience of delivering effective customer service/supporter care with the ability to deal with enquiries in a diplomatic and sensitive manner
• Demonstrable experience of working with a relational database and accurate data entry
• Ability to understand numerous complex data manipulation and financial processes, procedures and platforms; necessitating a high level of skill, accuracy and understanding of data and financial dependencies
• Ability to work flexibly and effectively as part of a team 
• Ability to develop positive working relationships with a range of people internally and externally.

Please apply by sending us your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.

Interviews will be held on Monday 16th December 2024. 

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home, on an agreed working pattern.  You will be required to cover your own travel expenses to the office.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

Greater Manchester and the surrounding areas

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

How to apply:

To apply please visit our website via the link and apply online.We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. In the UK, IRW has a partner whose main role is to raise funds, raise awareness, carry out advocacy and support domestic programmes: this partner is called Islamic Relief UK (IRUK).

Islamic Relief UK (IRUK) is currently recruiting for the position of ‘Supporter Relations Income Officer' to join its dynamic Supporter Care Team. The purpose of the role is to oversee the day-to-day supporter relations Income operations, contributing towards developing and managing related processes for staff, supporters and the public in order to ensure all fundraising administration opportunities and supporter contribution to IR are maximised.

The post holder will be responsible for ensuring income is processed accurately, ensuring that supporters receive the highest standards of customer service. The post holder will also ensure that information held on supporters is accurate, appropriate and up to date to support IR objectives.

The successful candidate must have or be:

• Excellent written and verbal communication.
• Excellent working knowledge and experience of The Raiser’s Edge database.
• Demonstrable experience of performing data extractions, reporting and data analysis
• A good level of competence in MS Excel, with specific reference to data manipulation.
• Analytical and pro-active with strong problem-solving skills.
• Ability to work in a methodical manner with constant attention to detail
• Working understanding of the gift aid scheme
• Experience of working in customer service environment
• Excellent time management skills
• Willingness to work longer hours including weekends during peak campaigns
• Excellent ability to work collaboratively in a team

If you are talented, reliable, service minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• criminal records check
• receipt of satisfactory references

Please note, for UK based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Lead Youth Worker

Oasis Hub East Southampton

 16 HOURS PER WEEK Part-time 0.4FTE (There is flexibility in hours in discussion with candidates)

10 MONTH FIXED TERM CONTRACT (with view to extend)  

SALARY: £10,428 per annum (£26,072 for 1FTE)

 Want to enable young people to have positive lives?

Want to be part of a supportive, dynamic, fun & quality team?

Want to make your community a better place?

Want to grow in confidence and experience?

Oasis Community Hub East Southampton are recruiting for an experienced Lead Youth Worker to work alongside the youth and community hub team in East Southampton.  This positive, adaptable and talented youth worker will help us to deliver detached youth work and mentoring. Supporting the development of a team and building youth leadership opportunities.

The role will be focussed on the East Southampton community surrounding Oasis Academies Mayfield and Sholing and the Harefield Hub space. Delivering detached work, alongside other partners using our Oasis Youth van; delivering mentoring in schools and supporting and developing a youth team.

Key responsibilities will be:

· To develop and deliver a youth work programme engaging with young people across East Southampton in school and community settings. To Include:

o Detached provision

o Positive activities

o Wellbeing support

o Mentoring

· To work alongside the hub team to increase opportunities for young people to influence decision making and develop their leadership.

· To line manage sessional youth staff and support volunteers.

The successful post holder must have:

· Proven experience of leading work with young people in formal and informal settings

· Experience working with challenging behaviours and attitudes.

· Understanding of monitoring and evaluation in youth work

· Knowledge of safeguarding practices and health and safety.

This is an exciting opportunity to be part of a growing team, working in a community and education setting.  As part of the package, Oasis offers:

· A pension scheme, offering 7% employer contribution.

· A generous holiday allowance, starting at 25 days per year plus 8 Bank Holidays, Pro rata.

· Policies which promote well-being and are family friendly.

Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further details. 

Your Supporting Statement should be a minimum of one A4 page addressing the following question:

Please expand on your CV to tell us about how your character, qualities, experience, and qualifications/training will enable you to thrive in this job.

Candidates will be interviewed on a rolling basis as we receive completed applications.

Interviews will take place in Southampton

 We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Crisis Intervention Worker (Talking Spaces) - Mental Health

Birmingham - Jewellery Quarter 

£24,809 (Full time equivalent), £19,847 pro rata

30 hours per week (Friday, Saturday, Sunday & Monday 1pm -9.00pm)

DO YOU WANT TO BE PART OF THE LARGEST INDEPENDENT MENTAL HEALTH CHARITY IN BIRMINGHAM? 

Birmingham Mind is recruiting for the following exciting and rewarding position: 

Crisis Intervention Worker (Talking Spaces)

About the role: 

This is a new and exciting Talking Space service with the main aim of supporting 18-25 year olds and the wider community. 

The Crisis Intervention Worker will be working closely with individuals who are experiencing a mental health crisis and/or episodes of psychological/emotional distress.

The main purpose of the role is to assist individuals through appropriate person-centred interventions to be able to address and help de-escalate their immediate crisis experience.

Listening to individuals in a crisis will be a key aspect of your role and involves focusing, observing, understanding, and responding with empathy, genuineness, respect, acceptance, non-judgment, and sensitivity. 

There will also be some group activities provided to support mental health & well-being. 

About you: 

We are looking for a candidate with the following skills and experience; 

• Previous experience working in the mental health field, with experience of supporting people to be in control of their lives either in a paid or voluntary capacity. 

• Knowledge and understanding of the social determinants that can lead to poor mental health.

• A good working knowledge and understanding of current safeguarding legislation. 

• Extensive knowledge of the local community within which you are working.

• Excellent communication and team working skills and the ability to effectively utilise the technology available.

• Good knowledge of both Microsoft Word and Outlook.

• The ability to work Friday, Saturday, Sunday & Monday 

The Talking Space service operates from 1pm to 9pm four days a week throughout the year.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme. 

Our people are key to the success of the organisation, and we are recognised as both Mindful Employer as well as achieving gold standard success in Investors in People.

We welcome applications from people who have experienced mental health difficulties. 

Closing date for applications: Sunday 1st December 2024 

Interviews to take place: Monday 16th & Tuesday 17th December 2024 

A little bit about the role 

Please note that applications for this role will close on Friday 13 December at 5pm.  

To help us achieve our mission, we are recruiting qualified social workers with direct experience of working with children and families, and knowledge and experience of supporting social work students. We are looking for candidates who can contribute to the delivery of teaching across the year, support participants in their local authority hubs and supervise participants during the 2nd year of the programme.

Practice Tutors (PTs) work closely as a peer group to share effective ways of working across participant practice hubs, local authorities and regions. They play a key role within the development and delivery of our social work curriculum, contributing knowledge and expertise to create a culture that promotes outstanding social work education and enables teams to do their best work.

PTs are responsible for teaching and developing participants at the Readiness to Practice stage, regional teaching days and, in participant hubs within local authorities. PTs support four practice hubs, based within statutory children’s social care services. Each practice hub is led by a Consultant Social Worker (CSW). Core to the Practice Tutor role is the ability to provide support, challenge and guidance to participants and CSWs to ensure a high-quality practice learning experience.

Some key responsibilities include:

• Use social work knowledge, theory, practice skill and experience to develop and support participants to become outstanding social workers
• Support CSWs to lead the hubs, role model best social work practice and support effective practice educators
• ​Teaching for year one participants is during the Readiness for Practice stage both in person and online, attend face to face regional recall days and whole cohort online teaching.. There is also online teaching for our year 2 participants on the programme through large lectures, small seminars and one to one support as necessary

A little bit about you 

We are looking for a registered social worker with experience in teaching and learning, and an intellectual curiosity to challenge and develop their own ideas by keeping up to date with current research and evidence. The role will suit someone who is passionate about the development of social work practice, innovation and leadership who has a thought-through vision of what excellent social work looks like.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.