Support Coordinator Jobs in Tooting, Greater London

Rainbow Migration, the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting a Legal Officer to advise and help improve the representation of LGBTQI+ people seeking asylum and help change the asylum and immigration system to one that treats everyone with compassion, dignity and respect.

We are looking for a qualified solicitor or barrister with valid practising certificate, or already accredited to Level 3 OISC, with two years’ experience in providing advice and representation in asylum including working in legal aid.

You will be responsible for the day-to-day delivery of the legal advice service. Under the guidance of our Legal Service Manager, you will also build capacity amongst legal representatives by designing and delivering training, giving second tier advice and developing and coordinating a network of practitioners working in this area. You will use the knowledge you gain in this role to help deliver Rainbow Migration’s policy work, such as inputting into policy papers and meeting with partner organisations when required.

We will also consider applications from people who do not want to do the policy elements of the job, but to instead focus on first and second tier advice. Please mention in your covering letter if you are applying for this option.

This is a unique opportunity to build on your experience as a lawyer to improve representation across the sector and create change in government policy and practice. You will be supported to develop as a specialist lawyer and in your policy skills.

Responsibilities will include:

· Deliver one-off advice to adult LGBTQI+ people seeking asylum and work with colleagues to refer them to quality legal aid and pro bono lawyers

· Provide casework assistance e.g. helping to prepare witness statements, making referrals to other specialist organisations and taking other urgent steps (whilst not representing service users or maintaining a caseload)

· Provide occasional advice (within competence) on other issues affecting asylum and partnership service users such as asylum support, legal aid, trafficking, family reunion or community care

· Deliver second tier advice to the legal representatives of LGBTQI+ people seeking asylum and other charities and professionals

· Work with the Legal Service Manager to design and deliver training to lawyers, NGOs and other professionals

· Write blogs and articles on asylum and immigration policy and legislation as they apply to LGBTQI+ people

· Contribute to policy and briefing papers

· Assist with preparing guidelines and briefings for legal services and pro bono lawyers

The Legal Officer will not be providing direct legal representation of service users. However, the role includes substantive advice and casework within the scope of legal support and referrals for our service users, as well as merits testing and second tier advice.

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 

· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 

· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 

· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements. 

We welcome applications from candidates with lived experience of going through the UK asylum or immigration system or who have been subject to immigration control. We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet the necessary criteria in the person specification.

Owing to the nature of the work, the successful applicant will be required at the point of conditional job offer to disclose all spent and unspent criminal records and subsequently to undergo an enhanced DBS check. See our website for more information.

Contract Type: Permanent.

Hours: Full-time (35 hours per week). Working part-time or job-sharing will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £40,175, with potential annual step increases up to £44,868 (pro-rata for part-time employees), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April. 

Location: Remote or from Rainbow Migration’s offices in central London. Hybrid working will also be considered. The successful candidate could work from anywhere in the UK but would be expected to occasionally travel to London and other parts of the country for meetings and events. At the time of posting this advert, none of our staff are going into the office every day. Please contact us if you have any questions.

Annual Leave: 25 days per year rising after 24 months by 1 day after each year of service to maximum of 28 days per year (pro rata if working part-time).

Benefits:

· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)

· Enhanced parental leave and pay

· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependents leave (up to four days, pro rata for part-time staff)

· Separate salary step and inflationary increases considered every year

· TOIL system

· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year

· Policy on staff loans or salary advances for difficult times

· Work laptop and mobile phone

· Training and learning opportunities

· Employee telephone counselling service

· Clinical supervision for staff delivering services

How to apply

Closing date: Applications will be reviewed on a rolling basis.

Interview date:  Interviews will be scheduled on an ongoing basis in response to applications received.

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email in the JD.

Please send:

1. Your CV

2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

to the email address in the JD.

3. Optional: please use this link to complete a monitoring form (link in the JD)

In your statement, please:

1. Give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience

2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)

3. State how many hours a week you wish to work and if you have a preferred pattern, or if you are applying as part of a job-share

4. If you do not want to do the policy elements of the job and instead focus on first and second tier advice, please mention this.

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.

2. Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed.

3. Accept that, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check.

We are proud to be a member of the Experts by Experience Employment Network (please see the JD for web address), which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources at the website in the JD which may help in preparing your job application.

Privacy notice

If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy (link in the JD). Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store your data for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.

Head of Individual Giving and Legacy

Location: Hybrid location – min 2 days per week in the office (Cheam, Surrey)
Contract Type: Full time
Hours: Full time (35 hours per week)
Salary: £53,000-£55,000 per annum

At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former or retired civil servants get the best support.
 
We’re looking for an experienced and proactive Head of Individual Giving & Legacy to join our team as we embark on the next phase of our strategy to accelerate growth of regular income and legacies.
 
This exciting role will help to lead the main public-facing profile of the Charity for Civil Servants as we seek to embed our presence as a UK-wide charity.
 
If team leadership and being part of an exciting and creative team responsible for growing our largest income streams is for you then we would like you to get in touch!
 
In return, we can offer you a vibrant team culture, excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.
 
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 11.59pm on 17 November.
 
Interviews will take place on 25 and 27 November. Please let us know in your covering letter if either of these dates would be difficult for you or if you need any adjustments to enable you to perform to your best at interview.
 
The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

Apply now

We’re looking for an experienced and proactive Head of Individual Giving & Legacy to join our growing team as we embark on the next phase of our strategy to accelerate growth of regular income and legacies.

You may also have experience in the following: Head of Individual Giving, Legacy Manager, Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc.

REF-217 642

Event Manager

Join a leading international peacebuilding charity as an Event Manager to lead the planning and execution of their 2025 global peacebuilding event in Kenya!

Position: Event Manager
Salary: £45,000 per annum
Location: Central London, Hybrid working, occasional overseas travel is also required.
Hours: Full-time, 35 hours per week (14-month contract)
Closing Date: Wednesday 6th November, 23:30 hrs
Interviews: Tuesday 19th and Wednesday 20th November

About the Role:

As Event Manager, you will take charge of delivering the 2025 global peacebuilding gathering in Kenya. You will lead the planning, coordination, and logistics of this high-profile event, managing a budget exceeding $250k and ensuring smooth execution. Working closely with internal teams and external partners, you will oversee everything from travel arrangements to liaising with peacebuilders, suppliers, and donors. You’ll be supported by two Event Assistants, with whom you’ll manage every detail, ensuring the success of the gathering.

Key Responsibilities:

• Plan and deliver a large-scale international event
• Manage a complex budget and negotiate contracts with suppliers
• Supervise event logistics, including travel arrangements for over 100 participants
• Liaise with event management companies, peacebuilders, and stakeholders
• Line manage two Event Assistants and oversee volunteers

About You:

You will be a skilled Event Manager with a minimum of three years’ experience in managing large international events. You will need to excel under pressure and have proven experience in managing teams, budgets, and logistics. Strong interpersonal skills, along with the ability to manage relationships with a diverse range of stakeholders, are essential. You will also have experience with project management tools like Asana and the flexibility to work in a fast-paced, dynamic environment and be willing to travel overseas.

Essential Experience:

• Significant professional experience of managing large events (particularly on an international level)
• Proven budget management skills for projects over $250k
• Excellent communication and project management skills
• Line management experience
• Fluency in written and spoken English, with excellent writing skills

Desirable:

• Experience in the peacebuilding, human rights, or international development sectors
• Proficiency in French, Arabic, or Spanish

About the Organisation:

You will be working for an international charity with a vision for a just world, free from violent conflict. They work in partnership with local peacebuilders in some of the world’s most conflict-affected places. They want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.

To apply, please provide a CV and covering letter (of no more than 2 pages) that highlights how you meet the role criteria.

Other Roles You May Have Experience Of Could Include: Event Coordinator, Conference Manager, International Events Manager, Programme Manager, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking to recruit two Visitor Experience Supervisor's to join our team based at our London site. You will join us on a part time, annualised contract working 1250 hours per year and in return you will receive a competitive salary of £20,666.56 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

In the role of Visitor Experience Supervisor, you will be leading from the front to ensure every aspect of our visitor journey is enjoyable and safe. You will work with all departments to ensure the balance of visitor experience and collection protection is maintained. You will also manage the team to maximise their potential and engage with our customers.

The two positions will initially be allocated to support either events or compliance, to support the operational team and liaise with stakeholders as needed.

The position requires excellent communication skills with a positive and enthusiastic aptitude to deliver effective site operations and team leadership.

As a Visitor Experience Supervisor, you will have a variety of roles which will include:

• Actively engaging the front of house (FoH) team of Visitor Experience Assistants (VEA) and volunteers, and staff and volunteers from other departments, to provide an exceptional visitor experience, excelling in customer service and interaction, and assist the empowerment of others to deliver the same aims and objectives
• As nominated the post holder will lead on specific areas of the FoH team’s work, engaging with other teams as required. Supervise the front of house activities of VEAs and volunteers. Ensure the delivery of appropriate customer care and presentational standards in accordance with the expectations of the Museum.
• Being expected to manage/oversee the performance, development and welfare of a subset of VEAs and/or volunteers, and may themselves be required to undertake routine VEA duties when cover is required. manage, coach and support VEAs in the delivery of a first-class visitor experience
• Acting as the Site Coordinator in emergencies and the Duty Manager when required to do so
• Helping to ensure that all front of house staff are customer-focused, motivated and empowered
• Ensuring the support/ delivery of front of house sales and fundraising activities to maximise financial return and meet specified targets
• Ensuring that agreed safety, security and surveillance measures are being followed. Report all incidents and ‘near misses’ to the appropriate person
• Utilising available staff resources flexibly to meet the needs of the business. Ensure that appropriate front of house staff resources are available on the day to support corporate, public and formal events, and provide general logistical support
• Supporting and implementing museum initiatives re environmental sustainability

What we are looking for in our Visitor Experience Supervisor:

• Excellent communication skills (written and oral)
• Positive and enthusiastic
• Displays enthusiasm around activities, adopting a positive approach when interacting with others, and motivating team members
• Listens to, understands, respects and accepts different views, ideas and ways of working.

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

Closing date for applications: 20th October 2024

Interviews will take place on: 5th November 2024

By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed nearly £0.5bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build a more equal society. 

It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years. 

To find out more about what we do here, our values and our generous benefits please visit our website.

Our values are: People First, Curious, Bold, Collaborative, Accountable

About this role:

Reporting to the Deputy CEO, the Communications and Policy Manager will support SIB’s track record of sector, government and media engagement, notably the high standard of publication set through its media partnerships with Tortoise and the Financial Times, its contributions to the policy landscape in the social sector, and its in-house data analysis and insight generation. This new post will contribute to SIB’s ongoing communications and policy work and its reach and influence.

Key responsibilities

1. Support the delivery of a comprehensive plan for our communications and policy activity, combining ongoing promotional communications, specific activities for funds and programmes, and proactively generated content and opportunities to influence

2. Co-ordinating with SIB partners in developing and delivering communication work, on major projects such as the Youth Investment Fund, the Recovery Loan Fund and the Enterprise Development Programme; ensuring that it is powered by data and customer insight of the highest quality

3. Keeping track of policy developments in areas of strategic importance to SIB, notably in social investment, youth, community energy and infrastructure investment. Writing briefings on key policy developments related to SIB’s strategic priorities, proactively identifying opportunities to further our policy agenda; also researching and preparing responses for relevant external consultations, using SIB data and evidence

4. Identifying, cultivating and maintaining relationships and partnerships with key policy, research and communications stakeholders

5. Attending and providing oversight to the Social Investment Forum, as part of SIB’s secretariat and hosting

6. Writing, editing and producing engaging and relevant content at pace for web, social media and e-newsletters, as well as earned and paid channels

7. Management of any external suppliers of communications and policy activities, including agencies, designers, consultants and think tanks

8. Working with the Marketing Manager, Marketing and Events Coordinator, Business Development Manager and wider team to deliver successful external events with customers, stakeholders and partners including attendance at Party Conferences.

9. To work in line with the organisation's values, principles and processes to achieve operational excellence.

10. To adopt our continuous improvement and learning ethos

11. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I

12. To support and contribute to the implementation and delivery of SIB’s strategy

13. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required

Core competencies

• Significant experience at a managerial level in a PR, marketing, external affairs or communications role
• Excellent writing skills
• Good research skills, with an ability to absorb large amounts of information at pace, including in unfamiliar policy areas and produce cogent syntheses
• Strong collaboration skills, with the ability to work effectively teams across functions in an integrated way
• Good established networks through experience in a similar role, and a commitment to expanding those networks to support SIB’s strategic aims
• Experience of building effective media partnerships
• Good working knowledge of data-driven storytelling in a variety of outlets from organisation websites to mainstream media and confidence in interpreting data and understanding the key points to be drawn from it to gain traction in media and campaigning environments
• Experience of developing and delivering effective communications campaigns, including through a range of digital channels
• Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
• Strong understanding of UK political context, especially as it concerns the social economy, and parliamentary process
• An understanding of how to promote research, policy papers, data analysis and other activities of a think tank and consultancy
• Excellent IT skills and the ability to learn new programmes quickly

Desirable competencies

• Data visualisation skills
• Data storytelling
• A good aesthetic eye and ability to shape images, visuals and formatting, and to liaise confidently with designers
• Understanding of the UK charity and social enterprise sectors

As a small charity, our staff team work closely in a flexible, cooperative working style. Prioritising the best service to our guests, all team members thrive off a fast paced and dynamic environment which varies day to day. We are looking for someone enthusiastic who can be flexible and adaptable in a fast changing and highly rewarding work atmosphere, and that shares the vision of our staff and trustees.

Communications and Fundraising Lead plays an important role in advancing the mission of our homeless projects by effectively communicating our initiatives and fundraising efforts to various stakeholders. This position requires strategic communication skills with fundraising expertise to ensure the shelter's sustainability and growth.

This role offers the opportunity to make a meaningful impact on the lives of individuals experiencing homelessness while developing your skills in communication and fundraising to support the charity’s mission. We as an organisation are committed to ongoing professional development through our network of partners and support organisations both local and national. 

Key responsibilities:

Communications

• Manage our social media channels and research which new channels should be set up in order to keep up to date with current social media visibility and trends

• Create compelling content for various communication channels, including website, social media, newsletters, press releases, and fundraising materials. Working with Operations Coordinator for communications to volunteers.

• Monitor and analyse communication metrics to assess effectiveness and make data-driven decisions.

Fundraising

• Develop fundraising strategy, both ongoing and episodic e.g. Big Give (campaigns and initiatives) to support the charity's operational needs and long-term sustainability working with the CEO & Trustees.

• Work alongside bookkeeper and leadership team to set fundraising priorities

• Maintaining and expanding a regular giving campaign and promote it to increase individual direct debit and other digital regular giving

• Plan and organise fundraising events, charity drives, and online fundraising campaigns.

• In cooperation with the team, drive preparation of grant proposals and reports to secure funding from foundations, corporations, and government agencies.

• Scope out potential to extend our services through the launch of a Hosting Scheme

• Collaborate with internal teams, including staff and volunteers, to gather stories, testimonials, and programmatic data for communication and fundraising purposes

• Prepare regular reports on communication and fundraising activities, outcomes, and financial performance for the leadership team & trustees.

Donor Relations

• Maintain excellent relation with donors by acknowledgement, providing updates on impact, and maintaining ongoing communication.

• Create personalised donor communication materials, such as thank you letters, impact reports, and donor newsletters

• Database of donors, segment into Major donors occasional donors, regular givers etc, to ensure appropriate communication.

A successful candidate will ideally demonstrate:

• Excellent organisation, communication and interpersonal skills

• Confidence in communicating via different platforms

• Ability to work collaboratively as part of a team

• A commitment to supporting people experiencing homelessness and to preventing and ending homelessness for all

• Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment

• Proven experience in communications, fundraising, or related roles, preferably within the nonprofit sector

• Excellent written and verbal communication skills, with the ability to craft compelling narratives and messages

• Demonstrated proficiency in social media management, website content management systems, and email marketing platforms

• Any other tasks

The Urban Tree Canopy Trainee will join our Urban Tree Canopy Coordinator at the forefront of involving local communities in our tree-planting & urban greening projects around the Glasgow City Region and engage people in taking action for trees and the environment.

Do you love trees and want to learn more about them? Do you enjoy engaging directly with people? Are you passionate about connecting communities with environmental action? Then Trees for Cities needs you!

Reporting to the Youth Engagement Manager, you will be responsible for supporting the delivery of our Trees for Climate Action (TfCA) project funded by the National Lottery Community Fund. The project aims to bring people together, creating opportunities for young people (up to 30). The project will deliver intergenerational, tree-related activities for young people to build their knowledge and learn new skills from environmental professionals and experienced volunteers, mobilising young people to take positive action against climate change. This opportunity will also support the ambitious Clyde Climate Forest (CCF) partnership initiative across the Glasgow City Region.

ABOUT TREES FOR CITIES

Trees for Cities is an ambitious, far-reaching organisation.

Trees for Cities is the only charity that focuses on planting, protecting and promoting urban trees across the UK and overseas. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.

We are looking for energetic and organised individuals to support and deliver our community engagement activities for urban forest projects and initiatives. This involves planning, delivering, and reporting back on community consultations, educational workshops, public tree planting events and other activities.

WHO WE ARE LOOKING FOR

The role is public facing, so we are looking for confident and adaptable communicators who are comfortable engaging residents in a range of communities, schools, and interest groups, and who are passionate about trees, and the environment.

We are seeking individuals who are happy to work hands-on, outdoors in all weathers at a variety of locations, and over some weekends, with TOIL (time off in lieu), as well as being comfortable working indoors in an office environment. We want practical and organised people capable of coordinating event logistics and are keen to support everything from small scale workshops to public community events.

Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request.

HOW TO APPLY

Please visit our website to view the full job description. To apply for the role of Urban Tree Canopy Trainee, please send your CV and supporting statement (on no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification with the subject heading ‘Urban Tree Canopy Trainee’. 

Please note we are unable to provide visa sponsorship for this role, you must therefore have a valid right to work in the UK to apply.

The deadline to apply is: 4th November 2024

Interviews are scheduled for: Week commencing 18th November 2024

If you are shortlisted for interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for interview.

Trees for Cities is the first UK environmental organisation to have been awarded social value certification. Trees for Cities is an equal opportunities employer. Registered Charity No: 1032154.

Previous applicants need not reapply. No Agencies Please.

Membership Services Assistant
Advancement
Full-time
Permanent
£28,144 per annum
Application Deadline: 12pm (midday) on Monday 28 October 2024

The British Museum is seeking a Membership Services Assistant to join the Advancement department. The main purpose of this role is to deliver excellent customer care to Members and provide administrative support for the day-to-day running of the Membership Office.

Key areas of responsibility:

• Accurately process all new Membership applications, renewals, gift aid declarations, payments (including direct debit), event ticket applications, postal applications and donations to agreed procedures and service level standards.
• Deal with all general enquiries and correspondence, on the telephone, in writing or by email to agreed standards and procedures, escalating issues as necessary.
• Ensure data integrity is maintained, accurate data recorded and data processing protocols are adhered to at all times. Handle other relevant data processing and administration as required.
• Support the administration and organisation of Members' events as necessary and where necessary attend events outside of general working hours (TOIL will be given).
• Support the Membership Services Manager: Member Relations and Membership Services Coordinator: Member Relations as necessary in other tasks and duties related to customer care of Members.

About you:

• Educated to GCSE level or equivalent; English and Maths essential
• Experience of dealing with the public and diffusing difficult situations
• Excellent telephone manner and strong written correspondence skills
• Evidence of excellent customer service skills with experience in direct customer service, e.g. retail, reception, public affairs
• Experience of using CRM Databases or similar software and capable user of Microsoft packages
• Accuracy in data entry and excellent attention to detail
• Proven organisational and communication skills
• Ability to evaluate and improve repetitive tasks and procedures
• Enjoys working with people, as well as in a busy office environment while taking responsibility for a variety of tasks

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our .

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
• Interest-free travel, bicycle, and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Governance and Planning Manager

Location: Hybrid – Minimum 2 days per week in Head Office in Cheam, Surrey
Contract Type: Permanent,
Hours: 35 hours per week (part time, 4 days considered)
Salary: £40-£45,000 per annum

At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former and retired civil servants get the best support. Join us as we embark on the next phase of our strategy to ensure we can be there when people need us the most.

We are now recruiting for a Governance and Planning Manager, a key role in ensuring that the Charity has robust plans and monitoring systems in place to drive progress and impact. You will also, crucially, help us to ensure that our high-profile trustees are supported effectively.

Reporting to the Director of Finance, the Governance and Planning Manager will be working with colleagues across the organisation to provide guidance on trustee governance and business planning. You will be demonstrating your experience of project management and helping to bring together our diverse and dedicate teams to support collaboration and a ‘one Charity’ approach.

To be successful in this role, you’ll be organised with strong attention to detail and ideally be qualified in a project management discipline, although we’ll also consider candidates with demonstrable experience in lieu of a qualification. You'll be an excellent minute-taker with strong report writing and planning skills.

You will also have strong influencing and interpersonal skills, able to build accountability across individuals at all levels the organisation to meet our collective targets and objectives.
This is an exciting time to join the Charity as we seek to embed our presence as a UK-wide charity. If you would like to be a key member of our team, then we would like to hear from you today!

In return, we can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 5pm on 22 November 2024.

First stage interviews will be held in person in our head office in Cheam, Surrey on 2 or 4 December. Please let us know in your covering letter if either of these dates would be difficult for you or if you need any adjustments to enable you to perform to your best at interview.

The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

We are now recruiting for a Governance and Planning Manager, a key role in ensuring that the Charity has robust plans and monitoring systems in place to drive progress and impact.

You may also have experience in the following: Governance Co-ordinator, Corporate Governance, Governance Coordinator, Governance Assistant, Executive Assistant, Governance Administrator, Assistant Company Secretary, Junior Company Secretary, Graduate Company Secretary, Governance Officer, Governance Planning, Planning Management etc.

REF-217 641

About the Role

We are seeking a Programmes Delivery Officer within our Global Relationships Team, whose role will be to support our vision to equip the Methodist Church in Britain to be a growing, evangelistic, inclusive, justice-seeking Church for the 21st century.

Reporting to the Deputy Director of Global Relationships, the successful candidate will be a collaborative and professional member of the Global Relationships (GR) team within the Mission Team as it fulfils its strategy in response to Our Calling and a Methodist Way of Life.

In this post, you will focus on the following priorities:

• develop and implement our People to People programmes, including long-term Mission Partnering, Encounter Worldwide, Encounter Together, Global Mission Fellows, the incoming Evangelists Programme, Church Twinning and more.
• help facilitate and strengthen ongoing relationships between Partner Churches and the Methodist Church in Britain, and provide Methodist people with unique opportunities to learn and engage in mission in a variety of global contexts.
• promote the work of global relationships with children and young people at 3Generate, their annual gathering.

About You

Key Requirements

• Graduate qualification in mission, development studies, project management or equivalent, together with relevant experience.
• Excellent understanding of the global mission context in the 21st Century.
• Proven ability to work cross culturally and to relate to persons within different globally based organisations.
• Highly organised and able to track multiple areas of work.
• Availability for occasional on call and out of hours work.

It is a requirement that applicants have the right to work in the UK.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We particularly welcome applications from people of Black, Asian and other Minority Ethnic groups.  We also welcome applications from people living with disabilities.

For an informal discussion with a member of the team please see our website for GR Admin contact details. 

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please see our website for HR contact details. 

Closing Date: 4 November 2024

Interviews: 21 November 2024

The Alan Turing Institute

Named in honour of Alan Turing, the Institute is a place for inspiring, exciting work and we need passionate, sharp, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better.

Please find more information about us here

 

BACKGROUND

The External Communications Officer forms part of the Communications and Engagement Directorate, reporting into the Senior External Communications Manager. Given the growth of the Institute, the external communications officer would join a busy team in a vibrant and energetic communications and marketing department. The postholder manages a wide portfolio of projects, announcements and collaborations, working with stakeholders and partner organisation at the local, national and international level. The External Communications Officer will provide proactive comms planning and project management, media support, advice and expertise on matters relating to the Institute’s external communications.

CANDIDATE PROFILE

We’re seeking a candidate with strong written & oral communication skills and demonstrable experience of collaborating with peers & technical experts to create engaging, insight driven communication plans. You should have strong knowledge of current communication industry trends and experience in working with the media in a press office or communications environment. The ideal candidate will be comfortable with liaising and influencing a diverse range of stakeholders and be able to work flexibly whilst managing a varied workload to tight deadlines.

DUTIES AND AREAS OF RESPONSIBILITY

External communications

• Support priority Turing projects (such as our grand challenges) by being a key contact point for research teams, providing trusted advice and working with your colleagues in the wider comms and engagement directorate to create and deliver related communications plans
• Create content for the organisation’s social media and website
• Sourcing, writing or editing accurate and creative content such as newsletter articles, blogs, case studies, researcher spotlights or briefing documents
• Deputise for the Senior External Communications Manager where required

Media relations

• Monitor media coverage and prepare regular evaluation reports
• Coordinate media activities, arranging spokespeople for interviews, attending press conferences and preparing necessary briefings
• Advise senior staff members on written responses to the media, proofreading and rewriting statements as needed
• Ensure timely response to media enquiries, manage shared inbox and occasionally be on--call when required
• Develop and maintain relationships with key journalists and external partners
• Identify potential opportunities for media outreach, work with Institute partners and outside organisations to co-ordinate, write and disseminate press materials.
• Manage announcements, liaising with colleagues across the Directorate to co-ordinate website and internal communications messages

Person Specification

• Experience of working with the media in a press office or communications environment, and or journalistic experience
• At least one years’ coordinator level experience in a fast-paced communications, media or press office environment
• Experience of planning communication activities such as announcements, projects or campaigns
• Ability to work with complex information, make it accessible/strong writing skills and ability to work with experts
• Experience of Microsoft applications
• Interest and/or knowledge of media outreach
• Experience of fielding, handling media enquiries

Please see our portal for a full breakdown of the Job Description.

Job Title - Research Manager

Contract - Permanent

Work pattern - Full time or 0.8 FTE (for flexible working, including term time working)

Salary - £42,000 - £48,000 per annum (or pro rata)

Location - Flexible, with an expectation of working at Coram’s campus in London on average at least once a week. 

We are looking for someone who is passionate about using their research and evaluation expertise, including involving children, young people and their families in research, to join our growing Impact and Evaluation team to help improve support for vulnerable children and young people, and ultimately make a positive difference in their lives.

About Coram and the team

Established as the Foundling Hospital in 1739, Coram is today a vibrant charity group of specialist organisations, supporting hundreds of thousands of children, young people and families every year from infancy to independence. We champion children’s rights and wellbeing, making lives better through legal support, advocacy, adoption and our range of therapeutic, educational and cultural programmes.

Coram’s vision for children is a society where every child has the best possible chance in life, regardless of their background or circumstances.

Building on our legacy as the first and longest continuing children’s charity, we have launched the Coram Institute for Children, the dedicated research and development organisation for children. The Institute will be instrumental in realising this vision by acting as a catalyst for change and collaboration, seeking evidence-based solutions to the challenges facing children in the 21st century in policy, law and practice.

The Impact and Evaluation team sits within Coram’s Institute for Children. Our team consists of 14 Researchers and a Research Coordinator, along with a network of around 15 research associates, pro bono analysts and peer researchers. We carry out qualitative, quantitative and mixed methods research with children and young people, which often involves parents and carers and the professionals who support them.

As a team, are values are to be child-centred, rigorous, grounded in experience, collaborative and impactful. We are dedicated to delivering child-centred research to ensure their voice is at the forefront of our work. We use co-design and participatory research methods to challenge power imbalances within research and work with marginalised groups.

Our work includes a diverse range of evaluation designs from feasibility studies and process evaluations through to large-scale, multi-site experimental and quasi-experimental impact evaluations. We work with a range of partners including Foundations, the Youth Endowment Fund, Department for Education, local authorities, the NHS, and universities as well as other third sector organisations. We also work in-house to support the Coram group of children’s charities to help evaluate their effectiveness and assess the impact of their work.

This role will be based in Coram’s Impact and Evaluation team which sits at the heart of Coram’s Institute for Children dedicated to improving the life chances of children. This role will play an important part in building the Institute and the strategic direction of the team. The role offers exciting opportunities to work within the Coram’s Impact and Evaluation team to lead a portfolio of mixed methods research projects and evaluation studies. As well as build links across Coram as well as externally with research partners and universities to pursue research dedicated to improving the lives of children and young people.

About the role

The Research Manager will play an important role in working with the Head of Impact and Evaluation and across Coram to develop and expand work of the team within Coram’s Institute for Children.

Working within Coram’s growing Impact and Evaluation team (which currently includes eight permanent researchers) the Research Manager will lead the delivery of high quality, innovative qualitative and quantitative studies including externally commissioned research and evaluation to support the improvement of policy and practice for vulnerable children, young people and their families. This will include implementation and process evaluations with children/young people, parents/carers and professionals as well as quasi-experimental and experimental impact evaluations.

We welcome applications from mixed-methods, quantitative and qualitative researchers who have knowledge of a range of research methods and evaluation approaches. We are dedicated to delivering child-centred research to ensure their voice is at the forefront of our work. We use co-design and participatory research methods to challenge power imbalances within research and work with marginalized groups.

The Research Manager will work with colleagues across Coram and with external partners in local authorities, central government, businesses and other third sector organisations. They will have the opportunity to shape the work of the Institute by designing new research funding bids, responding to tender opportunities and developing our academic partnerships.

The role also comes with a range of personal and professional benefits including dedicated time for continuous professional development, 25 plus days of annual leave, regular team reflective practice sessions and flexible working arrangements.

This is a great opportunity for an experienced research manager who has a passion for innovative, participatory research to take the initiative to design and deliver high-quality evidence which improves policy and practice for children, young people and their families.

Coram is an equal opportunities employer and we are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority groups, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented in research roles. If applicants feel comfortable, we would encourage them to draw on lived experience in their personal statement as part of their application.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 5pm on 15/11/2024

Interview dates: week of 25/11/2024

We will also make any reasonable adjustments at the interview stage for applicants invited to interview to support inclusivity.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Senior Media Officer 

London or Birmingham - Hybrid Working (minimum 1 day office per week / remaining days home working) 

Birmingham Salary £36,935 per annum plus pension 

London Salary £38,284 per annum plus pension 

Permanent, Full Time 

Closing date: 8th November 2024 

Interviews: 18th,19th November 2024 

Do you have experience as a press officer or journalist or an impressive track record of increasing the profile of a consumer-facing charity brand across a range of media? Are you looking for an opportunity to make a difference? Then we want to hear from you! 

At the Money Advice Trust, we help people recover from financial difficulty, and aim to stop it happening in the first place. We’re looking for a Senior Media Officer to help us raise awareness of our vital debt advice services by securing high-volume, high-impact consumer facing media coverage, including TV and radio coverage. 

You will need to be confident in developing and implementing effective media strategies, to help us grow the reach and impact of our services and to campaign for change. 

We’re looking for someone with excellent news and media judgement, who can proactively identify and create media opportunities. You’ll also need excellent writing and editing skills and be able to build and maintain strong relationships with journalists. 

In return, you’ll make a real difference by ensuring more people get the support they need, and by helping to prevent financial difficulty. It is an extremely rewarding role in a friendly and supportive environment with excellent salary and benefits. 

· 29 days annual leave plus bank holidays 

· A contributory pension scheme 

· Hybrid working arrangement 

· Generous Life Insurance 

· Wellbeing days 

· Healthcare cash back scheme 

· Free on-site gym 

· Enhanced maternity pay 

· Long service awards 

· Subsidised parking 

· Social events 

· Birthday voucher 

· Employee Assistance Programme 

We reserve the right to close the role early should we receive high numbers of applications. To avoid disappointment, please apply as soon as possible. 

We will only use the data you supply to us in CVs or application forms for recruitment purposes. This data will be held for twelve months. For further information please refer to our Privacy Notice for Job Applicants, available on the vacancies page of our website. 

We take diversity seriously and are committed to making diversity and inclusion a part of everything we do. We strive to create a workplace that reflects the communities we serve. Our vision, underpinned by our values, be balanced, be supportive, be innovative, is to be a place where everyone feels welcome and empowered to bring their authentic selves to work and to make the Money Advice Trust an employer of choice. 

We are committed to working in an equitable, diverse and inclusive environment and welcome applications from all backgrounds. We use a blind recruitment system which hides your personal details such as name, address, gender, ethnicity, sexual orientation, educational institution to ensure all candidates are on a level playing field. Personal details will only be revealed once the application has been shortlisted. 

Press Officer / Journalist / Journalism / Media Officer / Media Coordinator / Media Manager / Public Relations / Communications / Press Manager 

You will be responsible for ensuring accurate processing and recording in accounts and administrative matters, processing invoices and performing bank reconciliations. You will also work with colleagues in The King’s Foundation ensuring compliance with policies and procedures of The King’s Foundation.

This role offers the opportunity to grow and develop within The King’s Foundation. As you become more familiar with our financial processes and systems, there will be opportunities to take on greater responsibility, including involvement in more complex financial tasks and projects. You will have the chance to work closely with senior members of the finance team, gaining valuable experience and insights into the wider financial operations of the organization.