Support assistant jobs in uxbridge, greater london

We are looking for an enthusiastic individual with a can-do attitude to join our Fundraising & Engagement Team and help raise vital funds for children with cancer. You don’t need previous fundraising experience—just strong organisational skills, creativity, a talent for building relationships, and a genuine passion for making a difference and raising money for charitable causes. 

In this varied role, you’ll support the planning and delivery of fundraising events, care for our amazing supporters, and assist with individual, community, and corporate fundraising activities. You’ll gain hands-on experience across multiple fundraising areas, playing a key role in ensuring the smooth delivery of the team’s work through excellent administrative and project support. 

This is a hugely rewarding opportunity for someone looking to take their first step into the charity or fundraising sector, or to build on existing experience. If you’re ready to learn, grow, and be part of something meaningful—we’d love to hear from you! 

Who are we looking for? 

To succeed in this role, you will need to be passionate about fundraising and demonstrate key qualities that will help you thrive in a dynamic and supportive environment.

The ideal candidate will have:

• A keen interest in fundraising with a willingness to learn and develop as a professional fundraiser (and if the opportunity arose, a willingness to study for a Level 3 Fundraising Apprenticeship over 13 months)

• Strong communication skills, both written and verbal, and the ability to provide excellent supporter care and build relationships. 

• A positive, enthusiastic and results-driven attitude with the ability to work on your own initiative or as part of a team. 

• IT literacy with knowledge of Microsoft packages.

See our Recruitment Pack for the full role description and specification and for more information about the charity.

Location: Home-based, ideally located in London or within a short commutable distance. Regular travel to the London office is a key requirement of the role, with occasional national travel also expected. 

Interviews: 20 May 2025 (London Office)

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Are you passionate about data and looking to make a meaningful impact?

Join our dynamic Data Operations Team at the British Heart Foundation (BHF) as a Data Assistant! In this role, you'll play a crucial part in supporting our marketing activities through effective data management, retrieval, and reporting.

As a Data Assistant you'll be reporting to the Senior Data Executive by:

• Assisting with regular jobs held within the Data Ops team, including clearing exceptions on regular data imports, running simple selections, etc
•  Importing and exporting data effectively and to Service Level Agreement (SLA) into and from our central database (Blackbaud CRM) with guidance from senior team members.
• Supporting the testing of data extracts and imports for campaigns and assisting with the administrative and ad-hoc duties of a busy team
• Liaising with internal customers; learning and understanding their requirements in order to deliver excellent service.

About You

You will come from a background in charity or marketing environment, with previous experience of using databases such as Blackbaud CRM, Raiser’s Edge or similar CRM application, 

To be successful in this role you'll have the following skills and experience:

• IT literate; fully conversant with standard Microsoft packages particularly Excel.
• Good degree of data literacy with some familiarity of relational database structures, data querying and manipulation.
• A general understanding of marketing principles and customer care standards.
• Experience of carrying out imports and exports of data to & from external agencies/3rd parties is desirable
• Experience using Blackbaud CRM, Raiser’s Edge or similar CRM application

Working arrangements

12 month fixed term contract 

This is a blended role, where your work will be dual located between your home and our London Office. 

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About Us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

 Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

The interview process may take place virtually via MS Teams on the w/c 5th May. 

Executive Assistant

London

£30,500 - £35,000

EA to the Registrar, Deputy Registrar and Executive Director of the Membership Support and Global Engagement (MSGE) department

Working arrangements: Hybrid working, with a minimum of 6 days per month in the office

Contract: 12-month fixed term contract (maternity cover)

Our client is seeking to recruit an enthusiastic, highly organised and proactive EA to work with the Registrar, Deputy Registrar and Executive Director leading the Membership Support and Global Engagement department (MSGE)

They are a membership organisation which represents 40,000 doctors worldwide, educating, advising and working with government, the public, patients and carers, and other professions to improve health and healthcare. The Registrar is a Senior Officer with specific responsibility for work relating to the RCP’s membership, professional matters, professional governance, global, workforce and our relations with the NHS.  They are supported a Deputy Registrar, an Executive Director and a team of officers and staff.

Responsibilities

• Provision of a comprehensive, efficient EA service to the Registrar, Deputy Registrar and Executive Director (ED) of the Membership Support and Global Engagement (MSGE)
• Proactive management of varied business activities, including complex coordination of diaries, travel arrangements and meeting preparation
• Independently managing assigned projects
• Managing emails and correspondence for the registrar; triaging and drafting responses
• Meeting support including managing contact lists, drafting agendas, taking minutes and monitoring actions across a wide range of meetings

About you

• Experienced EA with outstanding planning and organisational expertise able to manage complex and varied portfolios
• Great interpersonal skills, experienced in working with people from diverse groups
• Equally comfortable working as part of a team and independently
• Ability to work flexibly, rapidly and independently
• Great attention to detail

Benefits include 27 days of annual leave (pro rata), 7% employer pension contribution, hybrid working and much more.

Closing date: 7 May

Shortlisted candidates will be notified by: close of business 9 May  

Interview date: 14 May (between 10am and 4pm)

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them. 

ID: 1435 FOOD Club Assistant, Family Action FOOD Clubs

Service: FOOD CLUBS

Salary: £27,320 FTE per annum, inclusive of Inner London Weighting (£16,392.00 pro-rata per annum, inclusive of Inner London Weighting)

Location: Tower Hamlets and Aldgate (multiple sites) 

Hours: 22.2 hours per week (part-time) – 3 days per week (Weds 9-5pm, Thurs 8-5pm, Friday 1-8pm)

Contract: Fixed term till 31 March 2026, with possibility of extension. 

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the 

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

FOOD Club Support Worker will support all aspects of the day-to-day running of the programme, to ensure the clubs have high standards of service delivery. 

You will have previous experience in at least one of the following environments: retail, health & safety, environmental health, education and/or previous work with families 

You will have an enthusiasm for delivering high quality customer service and have a clear understanding of food hygiene standards and procedures.

Main Responsibilities:

Our FOOD (Food On Our Doorstep) programme aims to: provide regular access to a sustainable supply of food to people at risk of food insecurity; encourage families to access local support services and be signposted to other agencies; increase disposable income for local families to improve life chances and wellbeing; reduce the amount of food being sent to landfill in the UK by utilising surplus food. 

Key tasks and responsibilities:

1. Supporting all aspects of the day-to-day running of the programme to ensure the clubs have high standards of service delivery.

2. Supporting the FOOD Club Coordinator to carry out regular compliance checks to ensure the quality and safety of the service, in order to protect service users and Family Action. 

3. Ensuring all aspects of the role are carried out in line with food safety/hygiene standards.

4. Ensure volunteers are using up-to-date allergies forms to prevent any risk to service users.

5. Support the FOOD Club Coordinator with financial checks, stock control, recruitment, induction and training of volunteers.

6. Recording accurate data to enable the FOOD Club Coordinator to report on KPIs, including uptake of the scheme, service user income, and the positive financial impact on families. 

7. Encourage regular attendance at FOOD Clubs to ensure income is maintained and to prevent food wastage. 

8. Provide regular feedback to the FOOD Club Coordinator on the quality of food and resources from suppliers. 

Main Requirements (for details check the job description and person specification):

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced level. 

Benefits: 

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays pro rata. 

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

• Click the “Apply Now” link below and fill out our digital application form

• Closing Date: Wednesday 30th April 2025 at 23:59

• To learn more about Family Action: Careers

• To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Ayla Buruyan (full email available on the advert on our careers page)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Please note that our HR team are internally known as the people team. This role is equivalent to that of an HR Administrator.

YoungMinds are a leading national charity committed to improving children and young people’s health and emotional wellbeing. We want to see a world where no young person feels alone with their mental health, and all young people get the mental health support they need, when they need it.

As a proven administrator and self-starter, you thrive in a role where you are contributing across all phases of the employee cycle including: recruitment administration, on-boarding, employee engagement, data and compliance, reporting and general HR transactional activity.

Key components to your success will be your ability to effectively plan and prioritise tasks as well as high attention to detail. You will also demonstrate a willingness to foster a co-operative and supportive team environment.

About you

The postholder will have the following:

• proven experience providing administration support to a busy team in a fast-paced environment
• experience in a customer facing role
• good communicator, with excellent written and verbal communication and excellent attention to detail
• good organisational skills, able to develop a system of working and suggest process improvements
• an understanding of how HR contributes to an organisation

We welcome applications from Black and Minoritised, LGBTQ+ groups and those with disabilities, as they are currently under-represented. For more information about the role, download our job pack.

Ambitious, professional, committed and friendly.  That describes us.  If it also describes you and you have a passion for corporate fundraising, then we’re keen to hear from you.

We have 600 volunteers supporting unrepresented litigants in the civil and family courts in England and Wales, helping over 50,000 times last year.  At a time when legal support is increasingly limited, we have a vision that no one should have to go to court alone.  To make this vision a reality we have a focused fundraising strategy to ensure the charity has the resources it needs and our corporate partnerships are key.

We’re looking for a Corporate Partnerships Manager (Maternity Cover) to join our team, to steward existing partnerships and grow new connections, especially with those in the legal sector.  As well as running our Guardians’ network, you’ll arrange key supporter events and develop bespoke partnerships.

It’s a busy role and you’ll be supported by an assistant and a close working fundraising team. You’ll also be able to build on the firm foundations we already have in place. 

We’re open to applications from experienced corporate fundraisers, as well as corporate fundraisers ready to step up into managing the corporate income streams.

Interviews will be held on the 14th May 2025

Job title: Executive Assistant

Salary: £50,152 per annum

Location: London, E1, Hybrid working

Contract/Hours: 1 FTE, Full time 35 hours a week

Fairtrade Foundation is seeking a strategic thinking Executive Assistant (EA) to our Chief Executive (CEO). They will be a trusted partner and critical enabler, responsible for providing high-level strategic, operational, and administrative support to the CEO. This role goes beyond traditional diary and inbox management, acting as an extension of the CEO’s office — driving alignment across leadership priorities, ensuring timely follow-through on strategic initiatives, and representing the CEO in interactions where appropriate.

Working at the intersection of leadership, strategy, and execution, the EA supports the CEO in managing complex stakeholder relationships, tracking the delivery of strategic initiatives, and coordinating the rhythm and quality of executive governance — including preparation for Board, committee, and senior leadership forums. The role holds ownership of key governance processes, ensuring that decision-making is well-prepared, accountable, and aligned with Fairtrade’s strategic direction.

With a dotted-line into the Strategy and Planning team, the EA also plays a connective role.  This role requires exceptional judgement, discretion, and political acumen, with the ability to operate with influence and professionalism across internal and external stakeholders. As a values-led organisation, Fairtrade is looking for a EA who embodies its values of partnership, integrity, respect and accountability — and who thrives in a fast-paced, purpose-driven environment whilst being highly organised and possessing meticulous attention to detail.  You will understand charity governance, and have provided support to a board (commercial, public sector or non-profit) both on a logistical, practical basis, as well as ensuring delivery across broader governance deliverables.  You will have a positive mindset, be a propositional problem solver with an optimistic and confident attitude.

Fairtrade changes the way trade works through better prices, decent working conditions and a fairer deal for farmers and workers around the world. Globally, across all Fairtrade members, we share a vision of a world in which all farmers and workers can enjoy secure and sustainable livelihoods, fulfil their potential and decide on their future. To achieve this we connect disadvantaged farmers and workers with consumers, promote fairer trading conditions, and empower farmers and workers to combat poverty, strengthen their position and take more control of their lives.

We are seeking passionate and enthusiastic candidates who share our vision for a better world, if that sounds like you, then come and join our movement for change.

Fairtrade offers flexible working and welcomes applications from all sections of the community.

We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.

Closing date: 9th May (10am)

Interviews will take place 15th May

Contract: Permanent

Executive Assistant

We're looking for an Executive Assistant to act as the first line professional point of contact for the Connexional Secretary.

This is an executive level support role for someone who is accustomed to working in a professional environment and who is willing to go ‘the extra mile’.

To be successful in this role, in addition to excellent administrative skills it is essential that you have proven abilities of:

· working in a PA role in a complex organisation

· organising meetings and diaries and filtering and providing information.

· paying close attention to detail and working under pressure and to tight deadlines.

· managing and prioritising your own workload as well as working as part of a team.

This role is based at Methodist Church House, London, with the possibility of flexible working.

The Executive Assistant is required to be in sympathy with the ethos of the Methodist Church.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

The successful applicant will be required to live either within or close to either District and will be expected to travel extensively across both Districts and beyond for work purposes.

Closing date: 26 May 2025

Interviews to take place on: 12 June 2025 in London

Join our team as a Digital Campaigns Assistant to work on a range of powerful and exciting campaigns.

From crafting emails that inspire people to take action, to brainstorming graphics that cut through the noise, to getting stuck into the behind-the-scenes-detail that gets a campaign out the door, you’ll be working hard, fast and learning everyday.

You'll support the delivery of impactful campaigns- shifting hearts and minds from day one. 

We don’t expect a Digital Campaigns Assistant to know everything about digital campaigning in a political space. But you’ll come with at least 1-2 years experience in digital roles or where you've used digital as a core discipline.

Day-to-day you will:

• Craft punchy emails, petitions, event forms and action pages that move people to action

• Brainstorm beautiful posters, social media graphics and videos that cut through the noise

• Draft compelling and moving video scripts 

• Post powerful content and copy on social media, keeping our campaign channels active and inspiring

• Help develop and moderate our online supporter communities 

• Help us administrate and understand our campaigns and audiences better by getting your head into data entry, analysis, and research

• Create and build peer-to-peer text or phone banking campaigns, seeing them through end-to-end

• Build confidence in a variety of digital tools - like Action Network, Airtable, Favro, Slack, CallHub, GetThru and Front - to achieve maximum impact in campaigns

You'll also have an opportunity to learn more about campaigning as a craft at Small Axe across creative, production and organising. 

Contract: 12 months, full-time (37.5 hours/week on average)
Deadline: Sunday 27 April 2025, 11.59pm UK
Start date: ASAP
Location: Small Axe Office, London (we are an office-based organisation)
Salary: £30,500 per annum plus paid overtime

Apply through our website. 

Role Purpose

This is an exceptional opportunity to join the Royal Hospital Chelsea as Assistant Director of Audience Engagement on a fixed term contract to cover maternity leave.  A core focus of the role is to develop the Royal Hospital Chelsea into a national heritage destination while ensuring our community of veterans remains at the heart of everything we do.

During this fixed term contract, you will be responsible for delivering our public engagement strategy, and drive visits to, and engagement with, the Royal Hospital Chelsea’s heritage, supporting sustained and manageable footfall and increased income through public programmes, secondary spend and commercial visitor opportunities.  

You will oversee the successful delivery and operation of the new Visitor Centre within the recently restored Soane Stable Yard, ensuring the visitor experience both onsite and digital is inspiring, inclusive, and impactful. You will also lead our contribution to the Chelsea Heritage Quarter, including co-delivering the annual Chelsea History Festival, working alongside key partners: the National Army Museum and Chelsea Physic Garden.

This role carries senior leadership responsibility, including line management of a talented team covering public programmes, community engagement, visitor experience, and retail. You are also responsible for managing RHC’s relationship with a café concession. You will work closely with colleagues across the Royal Hospital Chelsea and externally to grow our public reach and income potential, positioning the Royal Hospital Chelsea prominently within London’s cultural landscape and the wider heritage sector.

About You

We are looking for an inspiring, strategic leader with a proven track record in the heritage, museums, or visitor attraction sector. You will bring significant experience in audience engagement or similar roles, including at least five in a senior leadership or management capacity. You will be adept at developing and delivering public-facing programmes, and leading a high-performing, multidisciplinary team.

The successful candidate will be a creative thinker with excellent communication skills, a strong grasp of commercial opportunities, and the ability to develop inclusive strategies that attract core, target, and hard-to-reach audiences.

About Us.

The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners since 1692 provides both sheltered accommodation and full nursing care for up to 300 retired British Army veterans.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews, we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.

Our client, a wonderful health and social care trust is looking for a Communications and Operations Assistant on a full-time basis (35 hours per week), running for 5-months in the first instance. The post will be looking to start as soon as possible and will be based 3 days on-site in Central London.

Key responsibilities include:

• Organise and support internal team meetings (scheduling, agendas, note-taking, action tracking).
• Assist with planning and delivery of online and in-person events.
• Provide administrative support to the Director, including diary management and travel booking.
• Maintain stakeholder lists and update internal databases.
• Support the Press Office during busy periods.
• Assist with routine team activities and larger projects as needed.
• Process invoices, expense claims, and financial records.
• Assist with information security and data protection record-keeping.
• Provide on-site IT support and basic troubleshooting.
• Support office logistics, including deliveries and signage updates.
• Assist with recruitment, inductions, and other HR tasks.
• Contribute to routine team activities and development projects.
• Manage visitor access, front-of-house hospitality, and supplier coordination.
• Provide administrative support for internal working group meetings.
• Oversee shared email inboxes and calendars.
• Handle incoming telephone calls and mail distribution.

To be successful in this post you will have:

• Experience in a similar role, working effectively with diverse people.
• Familiarity with electronic diary/calendar management.
• Self-motivated, able to work independently and manage time well.
• Strong organisational skills, with the ability to prioritise tasks and a high attention to detail.
• Clear and effective communication, both written and verbal.
• Creative problem-solver with initiative to improve processes.
• Excellent interpersonal skills, building strong relationships at all levels.
• Professional integrity and ability to maintain confidentiality.
• Team player with a flexible, proactive, and positive attitude.
• Commitment to diversity, equity, and inclusion.
• Strong IT skills, including Microsoft Office and CRM systems like Salesforce.

The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.  

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

We are Living Streets, the UK charity for everyday walking.

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.

We are looking for an enthusiastic and motivated individual to join our team as our Marketing Assistant.

You will be responsible for administrating the Expressions of Interest (EOI) from schools wanting to take part in WOW – our walk to school challenge.

Working closely with a small marketing team, you will support the implementation of marketing plans for Living Streets and our trading subsidiary.

This role will suit someone who enjoys working as part of a team to deliver ambitious targets. You will have strong administrative skills; a passion for walking and wheeling; and be confident in putting forward fresh ideas to support our marketing activity.

Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role. 

Closing date: 30/04/2025 (11:59pm)

Interviews: 15/05/2025

CVs will not be accepted.

Job Outline:

CFAB is a national charity and the UK branch of the International Social Service network. CFAB’s social work team helps to resolve cases involving child protection, children in care, unaccompanied children, and vulnerable adults when the case crosses international borders. CFAB social workers and caseworkers offer advice and guidance to individuals and local authorities and help to link social work services between the UK and other countries.

The main purpose of this role is to assist with the day to day running of the CFAB Advice Line and manage a caseload of allocated inter-country cases originating from the UK or overseas.

Key responsibilities:

Finance

· Code and process purchase invoices, staff expenses and obtain authorisation of expenditure as per financial procedures manual.

· Save copies of the Approval Max pdf’s in the Purchase folder.

· Prepare sales invoices to customers on the receipt of instruction from the social work team and email copy of invoice to customers.

· Liaise with the social work team to ensure sales invoice requests are generated for all Opportunities raised in Salesforce.

· Update Salesforce to reflect processed sales invoices.

· Maintain records of sales and purchase invoices in accordance with CFAB’s policies and procedures

· Banking of cheques received.

· Perform credit control duties according to the financial procedures manual.

· Handle and process all petty cash claims in accordance with CFAB policy, and ensure these are correctly authorised and reconcile the petty cash tin monthly.

· Maintain the files of supplier contracts including assisting the Finance Manager to review contracts periodically.

· Maintain the Local Authority Finance contacts spreadsheet.

· Assist the Finance Manager with the maintenance of the charity asset register.

· Assisting the Finance Manager to ensure suppliers and expenses are paid on time.

· Assist the Finance Manager with monthly reconciliations (e.g. ensure that all oncosts from ISW’s are recharged to Local Authorities accordingly).

· Be the key contact for any finance queries.

· Provision of management information and reports as required.

· Any other duties as required in support of the role.

Human Resources

• Assisting the FHR Manager with HR administration support, including recruitment administration, Data Protection, maintaining legally compliant and up to date HR files etc.
• Arranging recruitment interviews.
• Sending out welcome emails to new starters.
• Assisting with organising training including group training sessions.
• Assisting with staff surveys and organising social events.

Other duties commensurate with the role as required by CFAB.

Person specification: (Skills, Abilities, Knowledge and Experience)

Essential:

· Have exceptional written and verbal communication skills.

· Be confident with IT – in particular Excel, Word and Outlook.

· Be personable and confident dealing with a variety of people.

· Be able to prioritise and manage a demanding workload with attention to detail.

· Have the ability to be flexible and also be a team player.

Person Attributes:

Essential:

· Highly organised with excellent attention to detail.

· Good levels of patience and a methodical nature.

· An understanding of the need for confidentiality.

· Showcase impeccable judgement.

· A willingness to be involved in wider team initiatives such as fundraising events.

· A clear commitment to CFAB’s values and beliefs, including the principles of equality, diversity and inclusion in the workplace.

Qualifications:

Essential:

· Be educated to A Level/AAT Level 3 or have significant relevant working experience.

Desirable:

· Technical knowledge of an Accounting software (Quickbooks, Approval Max).

· Sound working knowledge of window-based software packages, including word processing, spreadsheets, databases, electronic mail, and the internet.

· Familiarity with Salesforce.

Additional Requirements

1. Ensuring adherence to necessary legislation e.g. Data Protection Act, Health and Safety Act

2. Participation in evening and/or weekend events, networking and meetings

This job description is a non-contractual document and may be changed at any time by CFAB.  All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partner.

Are you a motivated person looking for a dynamic and varied role supporting special events for a leading charity?

We are excited to be recruiting for a new Special Events Assistant to join  the Special Events and Celebrity Engagement team who sit within the St Mungo’s Philanthropy Team. We organise events and manage celebrity relationships, with the aim of spreading awareness and supporting our mission to rebuild lives and end rough sleeping.

The new role of Special Events Assistant will give you the opportunity to support the team in planning and delivering engaging events that highlight our clients' stories and the impact of our work, inspiring audiences to start or continue their support. Your role will include assisting with the planning and delivery of events, maintaining good relationships with internal and external stakeholders, managing event communications and collateral, processing data accurately and securely. This role offers a chance to learn, grow, and make a meaningful impact. Other key responsibilities include:

• Assist with the planning and delivery of special events, working closely with the Special Events and Celebrity Engagement Manager.
• Work with teams across St Mungo’s, including our Philanthropy and Partnerships teams, to help create and deliver engaging events for donors and partners that contribute to achieving wider team objectives.
• Provide excellent supporter care and customer service, responding to event enquiries and co-ordinating event communications.
• Provide admin support to the Special Events function, ensuring the database (Raiser’s Edge NXT) is accurately maintained and up to date for events, and you’ll assist with reporting and gathering insights post-event.
• Follow fundraising best practices, adhere to St Mungo’s policies, and contribute to a supportive team culture.

About you

We are looking for someone with a proactive approach to learning and a passion for making a difference. You might already be in a similar role, have some previous experience in organising events or may be looking to bring transferable skills and a willingness to learn, to the role. Either way, if you want to get stuck into a new challenge, we encourage you to apply if you can demonstrate the following:

• Good organisation and prioritisation skills, with the ability to manage your own time and a variety of tasks in a busy team environment.
• The ability to provide excellent customer service and build effective working relationships with a range of internal and external stakeholders.
• Some previous experience assisting with the planning, organising, and delivery of in-person and virtual events.
• Good admin skills and working knowledge of Microsoft Office, IT software and database systems.
• Experience in using CRM databases (e.g. Raiser’s Edge), digital communication and collaboration tools is beneficial for this role.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing Date: 10.00 am on 28 April 2025

Interview and assessment date: 12 and 14 May 2025

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits