Support And Information Worker Jobs

Deputy Shop Manager 

Ripon, North Yorkshire (2 days per week) 

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 
 
As our Deputy Shop Manager, you will raise funds to invest in achieving the charity’s goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. Reporting to the Shop Manager, you will provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire. 

Specifically, you will: 

• Play an active part in running our shop in Ripon, supporting the Shop Manager in implementing processes and ways of working.

• Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity. 

• Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation. 

• Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment. 

• Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received). 

• Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes. 

• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters. 

About You 

To be considered for this role, you will need: 

• To be ideally educated to GCSE level or equivalent but not essential. 

• To have experience of managing people/volunteers including recruitment and development.

• To have previous retail experience in charity sector or commercial sector is desirable. 

• To be highly organised with good time management skills.

• To have the ability to prioritise workload and meet deadlines.

• To have excellent communication and interpersonal skills.

• To have the ability or willingness to travel occasionally across the Yorkshire region for training and team meetings.

• To have a willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include: 

• A check on your employment history, by seeking two references

• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006 

• To undertake a DBS check at the level relevant to your role.

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 11 November 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

We are seeking a passionate and dedicated Community Fundraising Marketing Manager to join our Income Generation team at the Motor Neurone Disease (MND) Association. In this pivotal role, you will work closely with the Community Fundraising Development Manager to develop marketing and promotional activities for our existing portfolio of fundraising events.

Your primary responsibility will be to manage the Community Fundraising marketing team, including development, performance management and ongoing support to foster a motivated and high performing team. You will guide them in achieving set objectives that contribute to a sustainable income stream for the MND Association.

You will recruit and retain fundraisers through effective promotional activities and fundraising marketing. You will also manage event logistics, ensuring that budgets are monitored and maintained while delivering exceptional experiences for our supporters.

You will collaborate with the Community Management Team to create operational plans, including fundraising marketing plans. Your expertise will be crucial in setting and achieving financial and recruitment targets for a variety of products. You will project manage a range of marketing campaigns across Community Fundraising through multiple channels, including digital, telephone, face-to-face, and print, while monitoring their effectiveness.

A key aspect of your role will involve analysing data to inform marketing strategies aimed at increasing supporter numbers and enhancing retention. You will also develop engaging marketing materials, such as the Community Events Diary, involving stakeholders, planning content, and measuring success.

Your attention to detail will be vital as you maintain accurate records in our CRM database while adhering to GDPR regulations. Staying informed about marketing trends will enable you to implement best practices in all fundraising activities.

What are we looking for?

Experience in fundraising or marketing and sales. You will have the ability to lead, develop, and support a successful team, helping them reach their full potential while being responsive to their needs.

Management experience is essential, including the skills to motivate and coach others. A solid understanding of diversity, equity, and inclusion principles will be crucial in your role.

You should have a proven track record of meeting recruitment targets and managing expenditure budgets. Experience in achieving ambitious income targets is important. Strong analytical skills are necessary for interpreting and presenting statistical information effectively.

Excellent interpersonal and communication skills will help you build and maintain relationships both internally and externally.

Flexibility to work unsocial hours, including evenings and weekends, is also required. A full clean driving licence is essential for this role.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.

Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).

Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.

Job Title: Technical Security Manager
Reporting to: Director of IT and Security
Contract: Six-month fixed term contract
Hours: Full-time
Salary: £60 - £65k FTE depending on experience
Base: Hybrid, home and minimum two days per week in London office 
Job purpose: To operate our information security management system and maintain Mental Health Innovations’ ISO 27001 certification
Closing Date: 8th November 2024, 5pm

Key Responsibilities 

• Building and maintaining excellent relationships with team leads across the organisation to raise awareness of security and work through issues
• Deputising for the Director in security matters as required
• Operation of the ISMS and Data Protection processes
• Managing risk register, preparing for management review meetings
• Developing/maintaining controls and ensuring they are implemented across the organisation
• Refining our security KPIs and maintaining them
• Proposing actions from KPIs, events and incidents and coordinating resultant work
• Working with the Director to track threats and vulnerabilities, evaluate risk levels and progress treatment plans
• Ensuring secure endpoint and cloud posture
• Working with the team to plan consultancy days; e.g. work items requiring deep knowledge of a specific security domain or a technical specialist
• Monitoring our processes and suggesting improvements Proposing and progressing other continuous improvement work
• Feeding into training and awareness programmes and improving security culture
• Preparing for audits and carrying out remediation work
• Working with the Director to create, maintain and manage policies and ensure compliance
• Planning and participating in incident response exercises
• Managing major incidents and conducting post mortems/reviews

Person Specification

Essential

• Experience of risk management
• Working knowledge of security standards and frameworks, particularly ISO 27001
• Knowledge (and preferably experience) of GDPR and DPA 2018
• Experience of incident management
• Excellent knowledge of high level security concepts and best practice
• Excellent documentation skills, including policies and standards
• Knowledge of the following areas (deeper experience of one or more preferred):
• Endpoint security
• Network security
• Cloud security
• Application security
• Identity and access management
• Secure distributed working practices
• Excellent written and verbal communicator
• Ability and desire to learn new tools, skills and consider other perspectives
• Growth mindset. Comfortable performing a wide range of activities, including stretching to new skill/experience areas
• Ability to manage own time, confirm priorities and expectations
• Independent worker who knows when to ask questions
• Comfortable working with the wider team and organisation
• Comfortable dealing with ambiguous situations and objectives

Desirable

• Professional qualifications, such CompTIA+, CISSP, CCSP, ISO 27001 Auditor
  Exposure to ITIL (ITIL Foundation or higher preferred)
• Experience in one or more of the following:
  • Cloud (AWS preferred)
  • Salesforce
  • SSO & federated identities
  • Network security, SASE & VPNs
  • Endpoint security
  • Infrastructure security and best practices
  • Working knowledge of encryption technologies
  • Password management and access control
  • Security training and awareness
  • Secure distributed working practices
  • Securing domains
• Detection and response, with excellent troubleshooting skills
• Working knowledge of one or more of these tools/products:
  • Salesforce
  • JIRA & Confluence
  • Mac/iOS & ChromeOS
  • Windows/Office365
  • Google Workspace
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time
• Decisive, proactive, knows when to check the boundaries

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

The Awards Management Unit (AMU)

AMU has responsibility for identifying, securing and managing all funding from government donors for the IRC. AMU is a bridge between donors and the IRC’s work on the ground. The team provides expert technical advice to colleagues delivering our services around the world, ensures consistency and compliance with our donors’ policies and procedures, and manages risk. The unit also supports all IRC staff working on awards from government donors and partnerships.

The Purpose of the Role

The Senior Advisor, FCDO Donor Engagement will lead, guide and coordinate IRC’s funding focused engagement with UK Government’s Foreign Commonwealth & Development Office (FCDO). The post holder will provide an internal and external “account management” function to support engagement with these donors. The role is responsible for providing expertise and leadership on donor relations. It will work closely with technical and proposal development teams who will provide the operational BD capacity to secure significant growth in its funding portfolio from the UK Government and to protect IRC’s funding share, through influential engagement around policy shifts, working in close collaboration with Policy & Solutions as well as Advocacy & Influence.

The FCDO Senior Advisor will lead the development and implementation of strategies for proactive donor and partner relationships on behalf of IRC. The role will develop and maintain positive working relationships and standards of collaboration with senior colleagues across the organization, including the Awards Management Unit, International Division (CRRD) and External Relations. The role will also lead FCDO liaison on Business Development with the President’s Office, advising the leadership board on relevant trends in FCDO funding.

Major Responsibilities:

Strategy

• Collaborate with senior leaders to develop, update and lead a comprehensive UK-focused business development strategy including approaches, tools, and metrics.
• Lead the development and implementation of the UK donor engagement strategy including coordinating actions of relevant stakeholders.

External Representation

• Develop and maintain a network of senior stakeholders within relevant FCDO teams to ensure effective engagement, influence and winning BD approaches.
• Undertake direct representation with donor officials, and support the development of IRC’s donor relationships, including brokering meetings between donors and Regional and Technical Leadership, Country Directors, and supporting the preparation for these engagements.
• Participate in key meetings with FCDO officials, including Desk/Program Officers, Heads of Unit, Director-General/equivalent, advisors and other officials.

• Represent the IRC at external meetings, events, and forums including delivering presentations/briefings to senior donor representatives, forums and sector groups.

Enabling cross organizational engagement with UK Govt

• Proactively identify and broker relationships with key UK FCDO officials and stakeholders.
• Maintain up-to-date knowledge of donor strategies relevant to IRC’s work, such as funding priorities, geographical interests and political climate, providing analyses and synopses of press releases, policies and other announcements, and disseminating this information internally.
• Map donor organizational structure, identify key contacts and maintain relationship records in IRC’s CRM system.
• Maintain and contribute to the improvement of tools and resources to support donor engagement and relationship building with donors.
• Work with key staff across the organization to support UK business development planning and implementation, routinely engaging with operational BD teams at global, regional and country levels to review long term pipeline, plan strategic engagement and mitigate portfolio risk.
• Equip IRC staff with the skills, tools and information to manage local, or technical donor engagement, business development and implementation.
• Coordinate across IRC teams to ensure consistent, accurate, and timely messaging for FCDO.

Demonstrated Skills and Competencies:

Please note that diversity of experience counts (i.e., paid and volunteer work; lived experiences; transferable skills from another industry etc.)

• Significant experience of working with organizations that engage closely with or directly for UK FCDO.
• Strong working understanding of the UK political environment and trends relevant to FCDO, charity and development funding commissioned and led by UK based charities and contractors.
• Hold a wide network of contacts within FCDO.
• Experience of humanitarian and development business development, program management, advocacy or other similar HQ-HQ relationship with FCDO.
• Excellent written, verbal and presentation skills, including development of influential reports and briefing documents.
• Ability to lead and manage projects, including working as part of remote/virtual teams.
• Excellent strategic vision and a track record of delivering long-term strategic objectives.
• Good analytical skills and first-class attention to detail. Experience undertaking reviews of policies and reports, producing associated written and verbal guidance relevant to senior and operational staff.
• Strong prioritization skills and organizational skills.
• Ability to coordinate multiple projects simultaneously, work well under pressure and meet deadlines.
• Excellent interpersonal skills. Ability to collaborate with others and work as part of team.

Preferred experience & skills:

• Previous experience of working for FCDO (FCO, DFID) or equivalent experience of working in partnership with UK government.
• Demonstrable experience of driving coordinated advocacy, communications and fundraising programs to access funding.
• Understand programmatic and financial contractual arrangements with donors and partners, including experience of negotiating with donors.
• Experience of working in developing countries, preferably in the context of a UK donor, NGO or International Organization.
• Relevant additional language skills, particularly French or Spanish

Candidates must have the right to work within the country they are applying. 

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Our Values: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way -Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Care Coordinator

We have a fantastic opportunity for a highly motivated, driven, and talented Care Coordinator to join a growing employee-owned organisation and to make a real impact on the quality of care and support that is delivered to customers and local communities.

Position: Care Coordinator
Location: Leeds Office (Beeston)
Job type: Permanent, Full-time 9-5pm
Salary: £27,000 per annum + generous on-call payments

About the role:

You will plan and organise care, establishing effective rotas for well-trained care teams, minimising travel, and maximising care continuity, enabling care colleagues to spend as much time as possible with the people they support. You will be a skilled communicator, sharing important information, ensuring people receive the care they need.

Your key responsibilities will include:

Coordination of Care

• Create consistent runs and rotas, matching customers, and colleagues to maintain high levels of care continuity.
• Ensure care calls are covered in advance, to minimise the impact of unplanned colleague absences.
• Work with the Trainer to schedule training and shadowing for care colleagues, providing cover for their care calls or negotiating additional time for training compliance.

Maintaining accurate records and information for:

• Care calls, ensuring they are scheduled to meet the needs, wishes and preferences of the people we support.
• Colleague records, their availability, absences, location and travel, and other important information to ensure you know who is available to work each day.
• Contact logs and other records of communication on the care system.

Care Quality and Customer Satisfaction

• Communicate with the people we support, their families and care colleagues regarding new care services and changes to care services.
• Establish and maintain professional relationships with the people we support, their families, colleagues, and external partners/services.
• Communicate in a timely manner, responding to concerns and issues - intervening early, resolving issues before they escalate, keeping colleagues informed and requesting support when needed.

About you:

We are looking for an exceptional and credible candidate with demonstrable knowledge, experience, and skills related to:

• Coordinating and scheduling care calls, runs and rotas. Creating efficient runs, minimising travel to enable care colleagues to spend more time with the people we support.
• Prioritising your workload, working under time pressures, keeping calm and focusing on the task at hand, being proactive pro-active to prevent concerns and complaints.
• Compassionate communication with the people we support and their families, care colleagues, GPs, District Nurses, Social Workers, and others.
• Collaboration with colleagues, using information and data to help inform your understanding, discussions with others, and decision-making - being responsive to complaints from the people we support and their families).

The organisation are committed to the personal and professional career development of all colleagues. They have career development pathways and actively encourage progression within the organisation. They offer supported learning and access to accredited qualifications through apprenticeship programmes. If successful, you will be supported to have tools and resources needed to do fulfil your role and ‘Be the Best you can be’.

Other roles you may have experience of could include: Support Coordinator, Care Support Coordinator, Carer, Support Worker, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, etc. #INDSCP

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.

Are you passionate about youth engagement and community growth? - Exciting Opportunity: Operations Manager at Caius House – Empower the Youth of Battersea!

About Caius House
Join us at Caius House (pronounced "Keys")—a dynamic youth community hub in Battersea with roots dating back to 1887! Originally founded by Gonville and Caius College, Cambridge, our space has evolved from a small College “settlement” to a thriving youth centre focused on providing open-access, stigma-free support to young people aged 8-21. Our mission is simple yet powerful: help young people unlock their potential and navigate the journey from childhood to adulthood.

We offer mental and emotional support, targeted programmes, and structured pathways to empower young people in Battersea. From employability skills to mental health support, our holistic services aim to boost confidence, enhance social skills, and raise aspirations. As part of our sustainability plan, we are focused on user-led service design, increased community ownership, and meaningful partnerships—all of which make Caius House a vital lifeline in our community.

About the Role: Operations Manager
Are you passionate about youth engagement and community growth? As our new Operations Manager, you’ll play a critical role in expanding Caius House's reach across Battersea. Working closely with our CEO, you’ll ensure that every young person who walks through our doors has an enriching and impactful experience, inspiring them to stay connected and thrive.

In this role, you’ll:

• Lead and Develop – Oversee a team of Youth Workers and sessional staff, ensuring high-quality support and engagement in every programme.
• Empower Youth Voices – Gather insights from our young community to shape programmes that resonate and inspire.
• Drive Community Engagement – Build partnerships and increase participation in our activities to create a vibrant, supportive environment for young people and their families.

What We’re Looking For:
A strong communicator and leader who is passionate about youth and community work. The ideal candidate will bring operational expertise and a creative approach to growing our reach and impact. Your work will directly contribute to the future of young people in Battersea.

Ready to make a difference in the lives of young people? Apply today to join Caius House and be part of a proud legacy that’s making a real impact.

Position: Independent Sexual Violence Advisor (ISVA)

Hours: 5 days – Full time – 35 hours would consider 4 days -28 hours for the right person 

Salary: From £21,998 (for 4 days/week) to £27,498 (for 5 days/week), raising to £22,798 to £28,498 on successful completion of training, probation and six-month review.

Location: Based in Guildford and covering Surrey

Accountable to: ISVA Team Leader

DBS check: Yes

Closing on: Friday 15th November at 12 noon.

This is a new opportunity to join our Independent Sexual Violence Advisor (ISVA) team.

We are committed to equal opportunities, and we warmly encourage applications from all sections of the community, all genders and particularly applicants from diverse groups.

RASASC is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992.

We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish.

We also provide one-to-one counselling, group work, youth counselling and a family support programme, and a national Telephone Helpline.

Volunteers are an important part of the work we do. Volunteers staff our Helpline and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse.

ISVA

ISVAs are survivor-focused advocates, who support survivors of recent and non-recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client.  

This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes.

You will be part of a dedicated, experienced, and friendly team consisting of Eleven ISVAs. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients.

You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader.

Job Description

• To support survivors of rape and sexual abuse.
• It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, GUM clinic and other local services.
• The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process.
• The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey.
• The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post.

 Key Tasks

· The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor.

· Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor.

· To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse.

· Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC.

· To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team. 

The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is delivered virtually and is over six modules. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away.

Personal Specification

Experience:

Essential

• Excellent interpersonal skills and communication skills
• Excellent organisational skills and a proven ability to prioritise workload, including time management skills
• Experience of working with vulnerable people
• Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols
• Handling confidential information
• Ability to work on your own and as part of a small team in a busy and challenging environment
• Full driving licence and car that can be utilised for work purposes.

Desirable

• Case Management skills – ability to accurately maintain records
• Crisis management skills – including risk management
• Knowledge and commitment to multi-agency partnership working.
• Experience of delivering presentation/training.
• Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors

In return, we can offer you 25 days’ annual leave, an additional day on or near your birthday, eight public holidays, additional long service leave of one day a year up to a week’s leave (pro rata) after probation is passed, contributory pension scheme, reimbursement of business travel expenses at 45p per mile and six free trauma related workshops a year.

Application

We are committed to equal opportunities, and we warmly encourage applications from all genders and sections of the community particularly applicants from diverse groups.

Interviews will be held in person on Friday 22nd November  

Please go to our website for more information about the role and for details on how to apply.  

MAIN PURPOSES OF THE JOB

The Stella Maris (SM) Regional Port Chaplain will promote the vision, mission and values of SM in caring for all seafarers and fishers by helping to meet their pastoral and spiritual needs. They will recruit, train and support SM staff and volunteers for the port and will maintain good relations with local parishes and the local diocese. They will work ecumenically with members of other Christian maritime societies with whom SM works.

1. To meet the welfare and pastoral needs of all seafarers and fishers equally according to their needs and wishes. To be an advocate on their behalf, upholding the dignity of each. Through regular and frequent ship visiting, to understand the working and living conditions of the seafarer and fishers and be able to work for justice and for the well-being of all crew members without distinction.

2. To address the communication needs of seafarers, providing transport, news, and access to telephone and internet facilities.

3. To address the welfare needs of seafarers and fishers, including support with money transfers, hospitality, and crisis support, e.g. abandonment, injury and death, detainment, bereavement, advice and access to medical care.

4. To meet the ecclesial, spiritual, and sacramental needs of Catholic seafarers and fishers; to facilitate the religious and spiritual needs of others and to be a pastor to all, sharing one’s faith as appropriate.

5. To participate in SM conferences, ongoing formation and other professional courses as required.

6. To supporting seafarer centre functioning.

7. To recruit, train, develop and retain a SM ship visiting volunteering team.

8.  To represent SM on the local Port Welfare Committee(s), to include attending such meetings and submitting reports.

9. To liaise and maintain good working relationships with all port stakeholders, including the Maritime and Coastguard Agency, the International Transport Workers’ Federation, port health, harbour masters, dockers, security, and shipping agents.

10.  To work in an ecumenical and multi-faith context by respecting the differing religious and spiritual needs of seafarers drawn from diverse regions throughout the world.

11.  To encourage and support the development of an ecumenical service to seafarers through engagement with our ecumenical colleagues, including the Mission to Seafarers, The Fishermen’s Mission, The Sailors’ Society (to name a few).

12.  To engage with local maritime colleges.

13.  To engage with the local press, in particular the local Catholic diocesan press.

14.  To represent and be a proactive advocate for SM at Deanery meetings, in local parishes, in schools, with diocesan Justice and Peace networks, with migrant communities, in the local Catholic community and in the local community as a whole.

15.  To support the Fundraising and Communications team with the development of local fundraising initiatives.

16.  To promote SM internally and externally so as to ensure a highly motivated workforce and a positive external image.

No job profile can cover every issue which may arise within the post at various times and the post holder is expected to carry out other duties from time to time.

The role

With Ace of Clubs, homelessness charity approaching their 30th Anniversary Year, this is an impactful and engaging time to join the charity.  Your role as Community and Volunteering Co-ordinator will be pivotal in these developments.

You will be supporting, coordinating and administrating the charity’s amazing supporters and volunteers.  This requires sustaining and building strong relationships with those who generously contribute in various ways—whether through time, money, practically or professionally.   Our supporters and volunteers are key for the charity's sustainability. 

Our supporters and volunteers are from diverse backgrounds, range in age, and include individuals (including our service users who also volunteer), community groups and corporate teams.  Their contributions are essential for the running of our charity - that provides transformative, daily support for those who are marginalised and experiencing homelessness; including safety, food, warmth, clothing, laundry, showers, IT suite and access to casework and healthcare - all onsite at our warm and welcoming community drop-in.

About You
You need strong administrative, writing, and Microsoft office skills. Additionally, you have a positive mindset and can adapt to a wide range of individuals, from those who use our services to our supporters, volunteers and corporate partners.

While experience working for a charity is not necessarily required, empathy and understanding for individuals experiencing homelessness is essential.

You could be someone looking for an opportunity to grow and develop your career within the charity sector, or someone with extensive experience seeking a more philanthropic and fulfilling role.

Most importantly, you are willing to embrace an environment that is full of compassion and support, but can also be reactive and busy.

Deadline, Shortlisting, Assessment and Onboarding Process

Deadline for applications: Thursday 21st November (10am) 2024

Shortlisting: Thursday 21st November 2024 (will consider shortlisting earlier for candidates who apply earlier)

First Interview: Thursday 28th November 2024

For your application you need to submit:

- A covering letter (no longer than 1.5 sides of A4) which clearly states how your experience demonstrates your Skills, Competencies and Personal Attributes specified in the Personal Specification.

If you do not have direct experience in the charity sector, please consider the skills and experience you have gained in other work, volunteer, studying or extra-curricular activities.

- A CV (no more than 2 pages) that includes Contact Details, Education, Employment, Volunteering/Extra-Curricular (as relevant), 2 x Reference contacts (Employment and Character Reference required).

Action for Conservation is a grassroots charity using pioneering approaches to inspire and empower young people from diverse backgrounds, between the ages of 12 and 24, to become the next generation of environmental leaders. We're looking to appoint a Senior Programmes Manager - North West (Maternity cover) to help us shape and manage our programmes for young people nationally and lead our work in the North West.
 

Key terms

Start date: as soon as possible
Starting salary: £36,749.45 - £40,773.98 depending on location and experience
Contract: Fixed-term for 12 months, with possibility to extend this if needed
Hours: Full-time, 35 hours per week
Evening and weekend work: Regular evening and weekend work, including residential work, will be required. Time off in lieu (TOIL) can be taken for overtime worked.  
Location: Remote or Manchester/London/Bristol (hybrid) - to be agreed with the successful candidate 
Travel: Regular travel to Manchester and the North West of England will be required where this is not the jobholder’s usual place of work, as well as occasional national travel for meetings

About the role

This opportunity comes at a unique and exciting time in the evolution of our charity, as we look at how we continue to grow our work sustainably and deepen the connections between our youth and land-based work streams.

As Senior Programme Manager, you will have the opportunity to shape our work nationally as well as lead our programmes in the North West of England, enabling us to grow our reach, deepen our impact and ultimately deliver our mission. Your work will ensure that across our programmes we offer young people meaningful and impactful opportunities to take action for people and the planet and have a voice in shaping the future of our landscapes. 

You will work closely with and report to the Head of Impact and Programme Operations. You will also line manage the other regional Programme Managers and a team of two Programme Coordinators in the North West, and will collaborate with the Land-Based Projects and Policy Lead and the Land-based Project Coordinator at the intersection of our youth programmes and land-based work.

With support from your manager and in consultation with the other regional Programme Managers, you will translate our annual programme strategy into a robust cross-regional implementation plan covering both programme design and operations and make tangible improvements to enhance efficiency and impact across our regions. You will also be responsible for ensuring that our programmes are delivered as planned, to a high standard in line with best practice and cohesively across regions, and that regional objectives and targets in the North West are achieved.

The ideal candidate will be a highly capable and experienced project/programmes manager and team leader with a proven track record of motivating and supporting others to achieve the best possible outcomes for your team and your programmes. 

Key responsibilities

• Lead Action for Conservation’s work in the North West, ensuring that regional targets and objectives are achieved and supporting the expansion of our programmes and projects in line with our organisational strategy.

• Support the cross-regional planning and management of our programmes to ensure that programmes are delivered on time and to budget, to a high standard and cohesively across regions. 

• Line manage the other regional Programme Manager and the North West Programme Coordinators, providing leadership, guidance and support as needed.

For a full job description and person specification please see the Recruitment Pack.

Why work with us?

You’ll be joining a young, mission-driven team who truly love what they do. Working with young people is always rewarding, sometimes challenging and never boring, and you’ll get to experience first-hand the positive impact that your work has. We work hard whilst maintaining a positive work-life balance and spend lots of time outdoors. In 2023, we were recognised by Escape the City as one of the top progressive places to work from over 13,000 nominations, after a rigorous assessment across six criteria, including Mission, Impact, People, Planet and Innovation.

Some of the benefits of working at Action for Conservation include:

• 25 days of annual leave plus public holidays, plus one additional day for each year served up to a maximum of 30 days
• Up to 5 days of professional development leave and up to 4 paid volunteer days each year
• A workplace pension with 3% employer contributions
• Access to flexible working to help you maintain a healthy work-life balance
• Regular team and organisational away days in the great outdoors
• Joining a growing organisation with the possibility to progress within the team as opportunities arise
• A robust training package and a bespoke development plan to support your progression and career aims  
• Opportunities to share your voice and shape the direction of our work, ensuring that our content is relevant and reflective of your interests and the issues facing your community
• Seeing the impact of what you do, as you transform young people's lives

Our commitment to diversity

Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. Currently, the environmental sector is the second least diverse in the UK, with just 4.8% of employees from ethnic minority backgrounds. If the environmental movement is to succeed in creating a greener future that supports society as a whole, we need diverse voices at the heart of our programmes. We therefore encourage people from demographics that are currently underrepresented in the environmental movement to apply. 

Guaranteed interview scheme

We particularly encourage applications from people from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.

How to apply

The deadline for applications is Sunday 10 November 2024 at midnight. Please click on 'Apply' to complete the online application form.

If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please contact us by email.

Role Title: Temporary Operations Manager (Maternity Cover)
Salary: £41,463.70 FTE per year (pro-rata to 4 days per week)
Contract length: 12 months (fixed term) March 2025 to March 2026
Location: Hoxton, London UK

Deadline for applications: Sunday 19th January 2025
Shortlisting / Interviews: second half of January 2025
Start Date: March 2025

Counterpoints Arts is a leading national organisation working at the intersection of arts, migration and social change. For 12 years, Counterpoints Arts has been at the vanguard of cultural commissioning and practice, supporting and producing the arts by and about migrants and refugees, ensuring that their contributions are recognized and welcomed within British arts, history and culture.

The range of Counterpoints Arts’ work has grown considerably since it was founded in 2012 and we are now seeking someone to lead on Operations Management whilst our current Operations Manager is on maternity leave. This role is key to ensuring the smooth running of our charity’s operations, including overseeing day-to-day administrative, financial, and HR functions. The successful candidate will be highly organised, proactive, and have a strong background in charity operations or a similar role within the nonprofit sector. We are particularly interested in recruiting someone whose values align with the charity's mission and overall team culture.

Counterpoints Arts aims to attract and retain talented people from all backgrounds to its team. We particularly welcome applications from those who have been historically excluded from the cultural sector, including people with lived experience of displacement, people of colour and other ethnic global majoraties, people who identify as LGBTQ+, disabled people and people from a working class background.

Responsibilities:

Overall, the role involves ensuring smooth daily operations and charity compliance, managing office administration, supporting team productivity and wellbeing, and liaising with external stakeholders and suppliers.

Finance and Fundraising:

• Ensure financial compliance and oversee bookkeeping, invoicing, and grant payments.

• Support budgeting, financial reporting, and planning with the Director.

• Monitor charity management accounts, project income, and expenditure.

• Manage year-end accounts, filing with the Charity Commission, and Company House.

• Write funding applications and reports, maintain funder relationships, and ensure grant reporting deadlines are met.

• Ensure provisional figures are submitted to various funders and entities

• Write narrative report to go alongside financial report for year end accounts

Board and Senior Management Team:

• Support the Director in preparing Board papers

• Support SMT meetings and assist the Board with reminders and actions

• Update the Risk Register every 6 months according to updates agreed at Board meetings

​HR and Policy:

• Lead on HR activities, annual leave, TOIL, pensions, and contract administration.

• Oversee payroll, recruitment, staff wellbeing, and compliance with employment law.

• Manage temporary staff and freelancers, and update HR policies as needed.

• Lead on the annual team training programme and supporting team with individual

  training ambitions

• Support all staff with wellbeing needs and help address issues with individual wellbeing.

• Organise team training, away days, and foster a positive team culture.

• Ensure staff adherence to policies (e.g., annual leave, sickness, TOIL) and promote

  inclusive work practices.

• Support with Risk Assessments and Safeguarding assessments and help respond to safeguarding concerns or incidents

• Support with Activity Planning

• Support with any placements/internships

• Organise annual DBS checks for all staff

IT:

• Manage all IT systems used by the team of staff and freelancers, including Slack and Google Workspace.

• Oversee CA website management including updates and resolving issues as needed with the web developers

• Communicate any server or IT issues promptly with the team

• Encourage best practice for cyber security to all team members and work with staff to resolve any cyber security issues that arise Compliance and Governance:

• Ensure legal and regulatory compliance, including Charity Law, Data Protection, Health & Safety and Employment Law, and support implementation of relevant policy with the Board and Senior Management Team.

Office Management:

• Manage office logistics, filing, GDPR compliance, and health and safety.

• Ensure safeguarding protocols are in place, reporting issues to the landlord/Building Manager as needed

• Manage insurance renewal and any issues with insurance throughout the year, including

  additional insurance premiums / cover and any claims

Required Experience:

• Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.

• Strong financial literacy and experience managing budgets.

• Excellent attention to detail: Highly organised with a focus on accuracy, best practice and compliance.

• Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture

• Ability to handle sensitive and confidential staff and organisational information

• Excellent organisational and project/task management skills.

• Strong written and verbal communication skills.

• Highly literate in IT: experienced with Word, Excel, Google Workspace, Slack, and other organisational software.

• Proactive and adaptable: able to take initiative, prioritise tasks, and adapt quickly to changing circumstances.

• Collaborative with excellent interpersonal skills, capable of working with a range of colleagues, stakeholders, suppliers and partners across the sector.

• Passionate about organisational planning and supporting teams to operate at their best.

Desirable Experience includes:

• Lived experience of displacement

• An interest in/passion for arts and migration

Values and Beliefs underpinning our work

Our work is organised around a set of core values and beliefs that guide our work and inform our decisions.

Our working culture, created through the interactions of our staff, volunteers, trustees, artists, partners and wider network, is based around the principles of mutual respect, collaboration, trust, care, generosity, transparency, accountability and deep commitment to our work.

We are dedicated to ensuring fairness and equity for all staff, regardless of their position, gender, age, race, religion, or background.

How To Apply

Please note that applicants must have a current legal right to work in the UK (this job does not qualify for the UK Skilled Worker Visa).

Please send the following documents to us by email with ‘Operations Manager (maternity cover)’ as the subject, by Sunday 19th January 2025:

• An up-to-date, comprehensive CV

• Covering letter (max one page) outlining how you meet the role and person specification criteria

• A completed Equality Diversity Form. Please download, complete and attach to your application form.

  We encourage applicants to apply even if you don’t feel like you meet every criteria, and please contact us if you have any questions or would like to arrange an informal chat about the role.

  We will review all applications and hold interviews in the second half of January 2025 with the successful candidate starting in March 2025.

We are looking to recruit HOPELINE247 Advisors to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.

What you will do:

· Work as part of a team providing suicide prevention support to a range of clients via multichannel communication  platforms.

· Work on a 7-day shift system including evening and weekends

· Use professional judgement to assess the needs of the service users who present with risk to life and manage and report any matters related to safeguarding. 

· Maintain accurate records and input data monitoring into the data base system.

· Participate in clinical supervision and reflective practise. 

· Provide training, mentoring and coaching to new recruits.

To be successful in this role you will have:

· a degree or professional qualification in Health or Social Care, Community Work or a related discipline

· previous experience of working in an advisory capacity in suicide prevention or mental health

· a proven record of working directly with vulnerable young people

· experience of providing advice and guidance via multiple communication channels

· the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service

Salary: NLAC Scale SCP 24-28 (Starting salary of £27,520 per annum based on working 30 hours per week progressing incrementally to £30,540 per annum)

Hours:  30 hours per week over 4 days as part of a team that work 7.5 hour shifts between 07:30am and 22:30.

Location: Cardiff

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: Midnight – 17th November 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

DOTW UK has a small, high-performing and dynamic services team dedicated to delivering high quality, person-centred healthcare in a fast-paced environment, ensuring exceptional personal and team performance.

We are looking for an Outreach Senior Caseworker with experience of delivering effective advocacy on behalf of people from marginalised communities. This role will  play a key role in the delivery of services that will support equal access to primary medical services for people seeking asylum in contingency accommodation in Northeast London. The outreach service will offer initial health and social assessments, urgent care, and will facilitate GP registration and, and support access to wider healthcare and support services within the area through direct referrals and signposting, and coordination with other local services and partners.

As part of DOTWs Services team, you will support the service by proactively promoting DOTW’s service at individual accommodation sites, providing social assessments for residents and their dependents, escalating health issues of any immediate concern, and support responses to urgent health and/or safeguarding concerns. As part of a culture of best practice, you will ensure adherence to DotW policies and will provide support resolving complex cases, deploying your demonstrative experience delivering person-centred, compassionate care and/or advice and support to people seeking asylum or from other excluded communities.

You will lead by example, demonstrating effective advocacy, coordination, and multi-tasking skills, The role requires emotional agility, and resilience, especially when dealing with complex situations such as mental health crises, trafficking, and homelessness, where you will draw on your experience to manage complex situations calmly and compassionately. You will be someone who thrives in a dynamic, fast-paced environment and be able to work productively and constructively within a close-knit team by demonstrating an open and responsive attitude and using your excellent communication skills.

You will have strong IT skills and ideally a driving licence to be able to support us to deliver our services in our dedicated mobile clinic vans. You will have the skills to work independently and manage your own and volunteers' health and safety, sometimes working alone.

You will be supported by an experienced team, regular line management, and clinical supervision. Skills in Basic Life Support, First Aid, safeguarding, mental health management, and trauma-informed approaches will be provided.

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

For more information on the role, including a person specification, please refer to the role profile. 

Closing Date:

Monday 18th November at 9am.

How to Apply 

To apply, please submit your CV & Covering Letter on the link provided with the following details:

- Why you would be interested in the role

Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.

Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted. 

Do you have a demonstrable track record in complex case management and working as part of a multi-disciplinary team on cases involving Domestic Abuse? Do you have experience and knowledge of how working with perpetrators can create change and more protection for victims? Do you want to be involved in a ground-breaking, innovative pilot of new Domestic Abuse Orders?

If so, The Drive Partnership are recruiting DAPO Triage Workers for the DAPO Pilots in Manchester and London.

The Triage Worker sits within the Triage Team in the pilot area, working alongside the Triage IDVA. The Triage Worker will focus on all aspects of the case relating to the Perpetrator in cases where the perpetrator has been referred to the team for an assessment of suitability for a Positive Requirement during an application for a DAPO.

About Respect

Respect is a pioneering UK domestic abuse charity, leading the development of safe, effective work with perpetrators, with young people who are abusive and with male victims.

Respect supports frontline organisations across the UK, so that together we can end domestic abuse. Our work is wide ranging: we offer accreditation of specialist services; we provide training for individuals and organisations working in the sector; we work in partnership with others to innovate and develop practice; we provide two helplines to enable service users to get the help and advice they need; we lobby influencers to improve policy and practice; we support up-to-date research undertaken by specialists in the field; and we fundraise to ensure important work continues to happen.  

Respect has seen rapid growth over the last few years, and we now have 30+ staff running a range of projects and core activities and have ambitious plans for further growth and influence.  

This role is based within the Drive Partnership and will support Practice, Development and Learning in relation to one or more of our three strands of work the Drive High Harm High Risk intervention, Restart our early intervention pilot or one of the pilots emerging through our National Systems Change for example the DAPO Triage model. 

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups:  

• Black and minoritised people  
• Disabled people  

We always welcome and support applications from those who have personal experience of domestic abuse.

About The Drive Partnership

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

How to apply

Please visit our website for further information and how to apply.