Support And Information Worker Jobs
Head of Fundraising
Hours: 35 hours a week. Flexible working considered.
Salary: £48,980 – £54,136
Contract: Permanent
Location: London (with hybrid working options)
More than one in four children are growing up in poverty in the UK. It doesn’t have to be this way. The new UK government has announced its plans to develop a strategy to tackle child poverty, something that Child Poverty Action Group has led the way in calling for.
This is an exciting opportunity for an experienced fundraising professional to play a pivotal role in delivering change for the 4.3 million children growing up in poverty. You will have a demonstrable track record in securing six figure and multi annual grants primarily from trusts, foundations and/or the National Lottery.
You will have the ability to work confidently as a creative and analytical problem solver, and a hands-on fundraiser. CPAG’s fundraised income has grown significantly, and the team raises nearly £3 million annually.
You will be responsible for managing all aspects of fundraising income generation, and leading and supporting a small fundraising team. You will be able to build and nurture relationships with funders, donors and other stakeholders, and have excellent communication skills.
We understand that many people, especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups, only apply for jobs when they believe they match all the criteria. If you don’t meet all the criteria in the person specification and want to play a key role in helping to tackle UK child poverty, please consider applying.
We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply download the Head of Fundraising job pack and application form.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.
Closing date for applications: 9am, Monday 18th November 2024
Interviews will be held in London on: Monday 25th and Wednesday 27th November 2024
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Trusts Fundraiser
Hours: 35 hours a week. Flexible working considered.
Salary: £40,553 - £44,822
Contract: Permanent
Location: London (with hybrid working options)
More than one in four children is growing up in poverty in the UK. It doesn’t have to be this way. If you have a track record in trusts fundraising and believe in tackling social and economic injustice, then you could play an important role in helping Child Poverty Action Group deliver on its mission.
CPAG’s grant income from trusts, foundations, and some statutory income has grown significantly to nearly £2 million annually. The Trusts Fundraiser will work with the Head of Fundraising to expand the pipeline, raise restricted and unrestricted grant income, and build relations with funders.
You will have outstanding communication skills, a highly organised approach to work, strong self-motivation and enjoy working in a small team.
We understand that many people, especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups, only apply for jobs when they believe they match all the criteria. If you don’t meet all the criteria in the person specification and want to play a role in helping to tackle UK child poverty, please consider applying.
We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply download the Trusts Fundraiser job pack and application form.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.
Closing date for applications: 9am, Monday 18th November 2024
Interviews will be held in London on: Monday 25th and Wednesday 27th November 2024
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Mental Health Recovery Worker
£14,136 - £14,880 for 22 hours per week
Newport
Permanent
Part Time – 22 hours per week
Working Pattern: Includes shifts between 12pm and 10pm Monday to Friday, including bank holidays
This role is based at our client’s mental health crisis intervention service which provides telephone, email, or face to face support and a “safe space” to adults with mental health diagnosis during evenings and weekends.
Their aim is to understand why someone is at crisis point and work with them to take steps to reduce the crisis and reduce the need for emergency intervention.
If you’re passionate about supporting individuals with mental health issues and are looking for a role where you will make a real difference in the lives of those you support, then this is the role for you!
The role
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You will greet, assess and provide person centered support to all individuals accessing the service
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You will record and maintain client records, ensuring risk assessments and safety plans are detailed and accurate
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You will be effective in de-escalating difficult situations, ensuring that you adhere to all lone working and safeguarding policies
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In order to signpost clients effectively, you will have good knowledge of partner agencies and additional services to support people in the community to manage their mental health
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You will help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property
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You will work in accordance with the Health and Safety regulations and all policies and procedures
About you
Previous experience in this type of work is not essential but you will have a real passion for wanting to work within a Mental Health Service. Your values will match theirs and you will be committed to helping others and enjoy the real job satisfaction that this brings.
They are looking for someone with:
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Clear verbal and written English skills
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Good IT and keyboard skills
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A polite, assertive manner, ability to self-motivate
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Passion for working in a client/customer facing role
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Knowledge of Mental Health First Aid
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An interest and genuine concern for mental health, homelessness and related issues
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Knowledge of voluntary and statutory agencies
They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.
Staff benefits, support and development
Staff benefits include:
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Pension with life cover
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Generous holiday allowance
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Extra mile awards for outstanding work
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Work offers including discounted shopping vouchers, days out and holidays
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Cycle to work scheme
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Confidential employee assistance programme including access to counselling
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Employee voice – their Staff Council
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Recruitment referral scheme
They support and develop their staff by providing:
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A comprehensive induction and training programme
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Management training
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Trauma-informed care training
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Specialist training, coaching and development opportunities linked to personal development plans
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Access to accredited qualifications
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Mental Health First Aid training and provision
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Access to counselling psychologists via their Psychology Service
About them
They offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Their services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion.
They work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton.
They’re committed to creating an inclusive and diverse workforce that embodies their values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.
They welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
Join Our Team as our new Finance Manager!
Are you a talented and motivated qualified accountant looking to make a meaningful impact?
Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.
About the Role:
As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.
What You’ll Do:
Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.
Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.
Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.
Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.
Why Join Us?
Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.
Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.
Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.
If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!
Terms
The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.
Salary: c. £41k FTE. Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.
Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired
Terms: Permanent role
Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.
The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.
The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.
There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.
Key Responsibilities
Financial Planning, Management and Reporting
· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.
· Support in the preparation of Trustee reporting
· Support in the preparation and audit of the annual statutory accounts.
· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.
· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place
· Maintain records to ensure accurate restricted and unrestricted fund allocation.
· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers
· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.
· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.
· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.
· Supporting the Finance Director and CEO on adhoc reports or analysis
· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.
Resource & IT Management
· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software
· Act as first line IT support for charity staff
· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.
· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.
· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.
Monitoring Management, Reporting and Impact Evaluation
· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.
· Prepare monitoring reports for funders on quarterly basis as and when required
· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.
· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.
· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.
HR and Payroll Operations
· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.
· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis
Other Responsibilities
To carry out other tasks appropriate to the post and as agreed with the CEO
To actively participate and undertake training and development of self and others.
To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience
· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions
· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team
· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.
· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware
· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.
· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.
Person Specification - Desirable
· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects
· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102
· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.
· Flexibility: Willingness to work flexible hours if required to meet organisational needs.
· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
To Apply
PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 4TH NOVEMBER
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHAG is a leading charity delivering quality support services to vulnerable homeless women, young parents and women men and their families who are affected by domestic abuse, across the of North West England. Improving the safety and life opportunities of the people who use our services and supporting them in their recovery.
We support the people we work with to overcome the experiences they have had. We empower them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term. We give them the information they need to make positive choices about their futures.
As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse.
Our Vision - To support and empower vulnerable women and those affected by domestic abuse.
Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.
Our Values - Empowerment, Choice, Change, Strength
Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future.
Please provide a cover letter explaining how you meet the person's specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The HR & Administration Assistant will support the HR team in providing an efficient and streamlined service to WHAG for all HR-related administrative tasks. This role has a wide remit which includes the efficient and effective smooth running of WHAG’s HR functions enabling WHAG services to be delivered and being an effective team member, You will act as an integral part of the HR Team offering support to the wider organisation.
WHAG is a leading charity delivering quality support services to vulnerable homeless women, young parents and women men and their families who are affected by domestic abuse, across the of North West England. Improving the safety and life opportunities of the people who use our services and supporting them in their recovery.
We support the people we work with to overcome the experiences they have had. We empower them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term. We give them the information they need to make positive choices about their futures.
As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse.
Our Vision - To support and empower vulnerable women and those affected by domestic abuse.
Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.
Our Values - Empowerment, Choice, Change, Strength
Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future.
Please provide a cover letter regarding how your meet the person specification.
The client requests no contact from agencies or media sales.
Are you a detail-oriented, motivated, and focused professional? As we embark on a new five-year strategy, we are seeking a Network and Learning Coordinator to support the development, implementation and engagement in our Advantaged Thinking Learning Community (ATLC) framework and digital platform across our national network of youth Foyers.
Position: Network and Learning Coordinator
Accountable to: Head of Programmes and Network
Contract: Permanent
Salary: £28,000-32,000 per year, based on experience
Benefits include: Contributory Pension Scheme; Enhanced Maternity/Paternity package; Own Macbook, iPhone and support to work from home; Training and development; travel expenses; Annual leave increases year on year after 3 years service (up to 30 days), Discretionary 3 days leave at Christmas.
Hours: Full time, 35 hours per week
Location: Home-based with some travel to Foyers and team meetings
Holiday: 25 days plus bank holidays (pro rata)
Application deadline: 7th November 2024
First Interviews (Online): 14th and 15th November 2024
Second Interviews (In Person): 21st or 22nd November 2024
How to apply
Please download the job pack below and send a copy of your CV, a completed application form and the equality and diversity form to inbox[at]foyer[dot]net
Our VISION is to see all young people who can’t live at home have access to high quality housing, support, learning and development
The client requests no contact from agencies or media sales.
Let's make every day a chance to create a brighter future for the next generation!
Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King's Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.
Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!
You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.
And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.
We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!
Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.
Join the King's Trust Team and let’s make magic happen!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
About Resolve
Resolve is a local charity with a lot of heart.
Our purpose is to meet the needs of local people who need substance misuse treatment, are homeless or are experiencing poverty. We help people move to manageable, positive lifestyles where they can contribute and enhance their local community.
We know we make a difference because our clients tell us “I was in deep despair, but I was supported beyond belief. It made me feel a much brighter, bigger person. I don’t feel like a broken mum anymore.”
Alongside high levels of job satisfaction, staff also get generous holiday entitlement, flexible working, ongoing training, free parking and employee wellbeing support.
About the role
The Fundraising Manager will play a pivotal role in the growth of Resolve. Funded for five years by The National Lottery Community Fund, the Fundraising Manager is central to securing the resources necessary to provide essential Drug and Alcohol treatment services ensuring organisational sustainability.
Resolve is currently reliant on Trusts and Foundations for funding, and you will spearhead efforts to diversify our income streams and expand our donor base.
Your responsibilities will encompass developing and executing a robust fundraising plan, forging strong relationships with key donors and surpassing fundraising targets.
This is a senior role and you will contribute significantly to organisational strategic initiatives, ensuring long-term sustainability and growth.
About you
· Strong evidence of fundraising success with a track record of raising income from donations.
· Experience of developing and delivering fundraising plans, alongside working towards and exceeding targets.
· First class communicator (verbal and written) with the ability to communicate to a range of audiences.
· Proven ability to build strong and lasting relationships with stakeholders and supporters.
· Innovative, bold, ambitious and creative.
· Adept at collecting both data and client’s stories to demonstrate the impact of our work.
Other roles you may have experience of: Business Development Manager, Donations Manager, Community & Events Fundraiser, Relationship Manager
For full details please see the recruitment pack. Apply either through CharityJob or submit a CV and a covering letter outlining how you meet the person specification. The closing date is Monday 4 November 2024, 12pm with interviews on Monday 11 November 2024.
The client requests no contact from agencies or media sales.
As a Quality Assurance Administrator, you will be a critical function of our work to deliver externally accredited, industry led programmes against our Industrial Cadets framework, endorsed by HRH King Charles III.
You will also support and help refine our internal business processes, especially around our CRM platform, Hubspot. Moreover, you will be given ample opportunity and encouragement to contribute to continuous improvement projects and put forward your own ideas for internal transformation.
ABOUT EDT: EDT is a UK-wide charity with over 35 years of experience developing and delivering industry-linked STEM educational content. Our mission is to connect young people with industry and inspire STEM futures. Our programmes are designed to engage a wide range of young people and meet the needs of industry and education, through face-to-face and virtual delivery. Young people are at the heart of what we do and through providing industry informed, curriculum enhancing learning experiences, we help them develop personal and interpersonal skills, fulfil their potential, and make informed decisions about their future. We recognise their achievement through Industrial Cadet accreditation and awards, an industry-led quality benchmark. Our mission is to connect young people with industry and inspire STEM futures. Our core values include being 'passionate, collaborative, dynamic and showing respect'.
Reporting to: Quality Assurance Manager
Salary: Band A, up to £27,800 p.a., depending on skills and experience. Permanent Contract
Benefits: 25 days annual leave per year plus bank holidays; pension (up to 10% employer contribution); life insurance (3 times annual salary); hybrid and flexible working; well-being support.
Location: Hybrid working, with travel to one of our regional offices as and when required. The preference is to be based close to our Manchester office, however applicants within commutable distance to one of our other offices (Glasgow, Birmingham, Welwyn Garden City, Southampton and Plymouth) will be considered.
Hours: Full time (37.5 hours per week).
Job Description
Quality Assurance
- Deal with external and internal enquiries
- Work closely with Industry Engagement and Partnership team to deliver industry-led (external) accreditation in a timely manner
- Lead the materials ordering process, including the distribution of certificates and badges to regional offices and external partners
- Take the lead on external partner feedback surveys, student data requests and observation reports, working with partners to ensure their completion and return
- Manage Quality Assurance data dashboards and work with the Head of Impact to provide evaluation and impact statistics for external Industrial Cadets accreditations
- Liaise with the Marketing team to update Industrial Cadets and Quality Assurance partner materials (such as certificates and information packs) on a periodic basis
- Perform an internal Quality Assurance moderation process three times a year to ensure consistency of delivery from internal teams and escalate any feedback where appropriate
CRM Support
- Be a Hubspot ‘super-admin’, acting as an initial point of contact for internal staff queries, making changes to the system and escalating queries internally and to external partners where appropriate
- Manage the support ticketing process for Hubspot queries
- Support, and eventually lead, weekly online Hubspot drop-in sessions for internal staff enquiries
- Perform data quality audits on Hubspot, ensuring data is entered consistently by teams in accordance with their processes, cleansing data where appropriate
Business Improvement
- Actively support the Quality Assurance Manager and Operations Director on continuous improvement projects, including supporting with team requirement gathering and process documentation
- Proactively identify opportunities to streamline internal processes or potential new initiatives, communicating this to the Quality Assurance Manager
Person specification
Essential
- Professional and proactive, with real pride in the quality of work
- Ability to take initiative and proactively investigate solutions to current and potential issues
- Excellent interpersonal and communication skills
- A team worker who can liaise and collaborate with colleagues and other stakeholders
- Organised - can manage workload and deadlines and demonstrate effective time management
- Attention to detail and analytical skills
- Very confident IT user, in particular with CRM systems and Microsoft Office
- Positive and resilient attitude
Desirable
- Experience of the charity or education sector
- Experience of Hubspot and Microsoft Power Automate
Special conditions: The successful candidate will be required to fulfil an enhanced DBS/PVG check.
Closing date: Friday 1st November 2024
Interview date: W/C. Monday 4th November 2024
Start date: ASAP
Our mission is to connect young people with STEM and inspire STEM futures.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Hope Against Cancer is Leicestershire and Rutland’s local cancer research charity. We were established in 2003 to fund cutting-edge research in our area and to make clinical trials available to local people. Since 2003 we have raised in excess of £8m and funded over 100 research projects which investigate many different forms of cancer.
Our vision – Our vision is working for a future where more local people survive cancer.
Our Mission – Our mission is to fund innovative research that leads to improved treatments and better outcomes for people, and to achieve the greatest possible impact in the local and national fight against cancer.
About the role
Key Objectives - Summary:
· The role of the Corporate and Community Partnerships Manager is to generate income to meet the Charity’s fundraising requirements by maintaining and developing successful partnerships with corporate and community group supporters, through donations, sponsorship, employee and group fundraising activities and events (organised both by Hope and third parties).
The Person – Summary:
Are you a fundraising or sales professional ready to help us fund life-saving cancer research? We're looking for an ambitious, confident and engaging Corporate & Community Partnerships Manager who can:
· Recruit, manage, and support businesses and potential volunteer fundraisers within the local community, helping them to reach their fundraising potential.
· Identify and develop new relationships with corporate supporters, community groups and high net-worth individuals.
· Inspire and bring out the best in supporters, corporate partnerships and community groups, engaging them with Hope Against Cancer’s life-saving work over the long term.
· Enable our supporters to set and achieve ambitious fundraising goals.
· Engage supporters in Hope-organised and third-party events.
· Be an ambassador for HOPE in the community, working with businesses, community groups and volunteers to unlock new opportunities.
Have you got:
· Proven experience of exceeding targets and working to Key Performance Indicators (KPIs)
· Excellent ability to motivate, inspire and influence people.
· Strong networking skills and proven ability to build long-lasting relationships.
· Proven ability to track and report on income.
· Flexibility and willingness to travel where needed to support events (A driving license is essential)
We want you to help us build great relationships with our supporters and to help them achieve their fundraising ambitions, allowing us to grow our sustainable, annual income. This is a rewarding and fast-paced role, in a small team. No two days will be the same as you'll be working with individuals, trustees, community groups and local/regional businesses, and supporting them with their fundraising goals!
Principal Responsibilities and accountabilities:
· Deliver the corporate and community activity annual income and expenditure budget contributing to our overall income within the fundraising strategy. Producing monthly financial reports will be required.
· Maintain and develop existing relationships across Leicestershire and Rutland, providing excellent account management to maximise income for Hope.
· Design and deliver a bespoke communication and contact strategy (with Marketing and Comms)
· Secure retention of corporate and community supporters.
· Identify and secure new partnerships including Charity of the Year, CRM and CSR opportunities.
· Secure sponsorship for Hope’s events through the development of strong pitches, researching potential sponsors to target and negotiating contracts.
· Act as an ambassador for Hope, representing the Charity at external events, including networking and public speaking/presenting.
· Research past, present and prospective corporate and high net-worth individuals and help determine the best, tailored fundraising approach for each.
· Develop new income streams through cause-related marketing opportunities by researching prospects and building relationships.
· Promote Hope’s fundraising and research to relevant supporters and partners by making presentations to specific target groups and attending cheque presentations.
· Be responsible for your own administration and efficiently organise all your own activities with support from our part-time administrator.
· Display strong analytical skills to evaluate activity using our e-tapestry database, with support from office manager and database admin.
· Any other duties reasonably assigned by the CEO.
· Adhere to Hope’s policies and procedures and fundraising legal requirements.
Measures of Performance
· Achievements of financial targets and increase in corporate/community supporter base.
· Achievement of retention targets for corporate and community supporters.
· Securing significant corporate sponsorship for events.
· Degree of enhancement of Hope’s profile within the business and local community and with well-connected individuals.
· Institute of Fundraising Codes of Conduct and Practice adhered to.
· Quality and effectiveness of administration.
· Quality and effectiveness of teamwork and good working relationships with the small core team, volunteers and researchers.
Please see the full job description and personal specification attached
How to apply
Please submit your CV and cover letter quickly as we will be conducting a rolling interview process for suitable potential candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
This role is an expansion of our employment pathway and will be our first dedicated employment coach for our students.
PiP has developed a unique reputation for our experience and quality of employment support for adults with learning disabilities. This has led to an increased number of referrals with a focus on employment, an expansion of our in-house social enterprise capacity, and more employers keen to work alongside us to diversify their staff base.
PiP is keen to respond to and meet this demand. This role for us is the next step in doing so, allowing us to increase our job coaching capacity and providing more dedicated resource for students on their employment journey. As to date our coaching has been delivered across our existing staff team.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Working with people with learning disabilities, or a similar client group
- Experience of training, education, or employment support delivery
- Experience of job coaching or supporting work placements
- Understanding of and commitment to a person-centred approach
- An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce to businesses
- Able to establish, develop and maintain constructive and professional relationships, both internal and external, with a wide variety of professional and carers
- Evidenced experience of success in building strong and positive relationships with a variety of people and organisations
What We Offer:
· The salary for this role is circa £29,500 dependent on experience with incremental pay progression.
You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
· We offer a travel subsidy of up to £7.50 per day to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· It's an early finish on Fridays - we close once all students leave around 4pm.
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and social-generally during work hours and they are optional.
· We offer a cycle-to-work scheme and other staff discounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: November 17th 2024
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
Empowering adults with learning disabilities to achieve their ambitions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About BDCA: BDCA is a dynamic community-led charity that has been serving the residents of the London Borough of Newham since 1998. Our motto is, “working together to change lives and transform our community” and over the past two decades we renovated four previously dead, disused spaces into lively local hubs. From these venues, our diverse team of locally-based staff and volunteers deliver targeted activities for people of every generation from children and their parents, young people and elders too. We also run programmes providing accessible sports, healthy food, poverty support and volunteering. Across all these projects, our mission is to break down barriers, bring people together and build people up.
Job Aim:To work with the Youth Project Coordinator to provide a fun, engaging and exciting programme of activities for young people across the economically disadvantaged but beautifully diverse E6 area within the London Borough of Newham. You will assist in delivering against the partnerships successful EMPOWER youth services commissioning bid to Newham Council. The service provides 10 weekly universal activities across East Ham over 49 weeks of the year for young people aged 9-19 including:
- Three outdoor MUGA sports sessions per week.
- Three youth hub session per week which includes branched off projects such as Junior Gym, screen acting, Muay Thai, healthy cookery sessions, calming crafts and sports.
- EKO Pathways after school delivery sessions, helping to support children with social, emotional, behavioural and mental health needs.
- Outdoor parks MUGA session
- Year-round trips and residentials
- Youth Theatre
- Delivery of three-week summer holiday scheme which involves volunteering placement with accredited Sports Leadership Award for 30 participants and employment for additional young people. This includes Stepping Up life skills training and social action campaign planning workshops.
You will be part of a team of people who are passionate about BDCA’s values of: INCLUDING all local young people by welcoming them into safe spaces and positively engaging with those who often get left out. CELEBRATING their creativity and skills so they have confidence and support to thrive despite their challenges. EMPOWERING them to step up and speak out as local leaders who make positive change in our community and beyond.
Please apply by sending an up-to-date CV and covering letter (maximum 2 page). Ensure that your letter includes:
-demonstration of how your skills align with the Job Description
-how you are able to fulfil all the Person Specification criteria
-why you are interested in applying for the role.
Application deadline: There is no application deadline, we will be interviewing as and when suitable candidates apply
The client requests no contact from agencies or media sales.
Can you see yourself creating and nurturing a network of informed and engaged volunteers? Imagine being their main go-to for info and guidance on their volunteer journey. Can you connect with these awesome people and help them shine?
As part of a team across South Coast and London you will manage an existing cohort of active volunteers providing dedicated support in their work helping their mentees secure outcomes including personal development, jobs and self-employment. This role is 17.5 hours per week.
Are you excited about providing volunteers with consistently stellar service that inspires them to make a real difference in young people's lives, and are you ready to empower them for incredibly positive outcomes? Picture yourself leading and supporting a group of volunteers. You'll use our CRM (Customer Relationship Management) and your connections with fellow team members to link up with opportunities that support young people and our programmes.
We're all about keeping things in tip-top shape so can you dive into the detail and keep things running smoothly, like accurately tracking, recording, and keeping tabs on volunteer activity? And can you encourage volunteers to do their part by keeping our systems up to scratch, ensuring we're always on the ball with core vetting and training requirements?
As well as the serious stuff, we're big on showing love to our volunteers! Our volunteers are exceptional individuals driven by a deep passion to ensure the success of the young people they mentor. You'll collaborate with volunteers from various backgrounds, each bringing a rich tapestry of skills to support a young person's journey. As part of the role, you will be expected to host some memory making events around the area in our partner offices with volunteers and our young people. You will work closely with colleagues, delivery partners, and external stakeholders to enhance volunteer opportunities and strengthen our volunteer network. Can you help us expand?
At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. We hope you’ll encourage positive action and change while supporting volunteers from all walks of life.
Ready for the challenge? Be prepared for a little bit of everything, you might find yourself wearing different hats and stepping up when needed. Ready to dive into this adventure with us?
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Title: Healthcare Assistant
Reports to: Patient Services Manager
Based at: Remote Worker – Remotely – however must be able to travel as and when required to meetings and/or events
Job Purpose: To provide direct support to patients and support to all areas of the Charity Group
Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00
Key Responsibilities:
· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related inquiries becomes second nature
· Co-ordinate and action messages in the Patient services Mailbox and distribute messages accordingly to the wider team where needed
· Maintain that Patient services documentation is updated with clear and concise details
· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances
· Frequently reviewing and assisting with update of content on Charity Websites and social media channels current and relevant Forums
· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc
· Build a central database of case studies / Patient Stories whether written or recorded
· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager
· Propose titles and speakers for patient educational events and develop virtual educational videos
· Co-ordinate the day-to-day running of the Fundraising Service to include planning and organisation of the fundraising activities programme and deal with related telephone calls, emails, social media etc. Maintain effective communication with the fundraisers whilst adhering to GDPR
· Support Patient Services Manager with Administrative tasks/requests
Person specification:
- Full Driving Licence with access to a vehicle
- Healthcare knowledge advantageous but not essential
- Educated to GCSE level minimum
- Excellent verbal and written communication skills
- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint
- Excellent organisational skills, with the ability to prioritise and manage own workload
- Can undertake a wide variety of tasks and multi-task with ease
- Ability to work on own initiative as well as part of a team
- Excellent attention to detail and accuracy
- Professional, methodical and thorough approach to work with a Friendly and polite manner
The client requests no contact from agencies or media sales.