Strategic Programme Delivery Manager Jobs in Manchester
ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
The Curriculum, Quality and Training Manager is responsible for designing engaging & inspiring session resources, recruiting & training the adults that enable our young people to develop and managing a programme of robust and ongoing quality assurance. This will include line managing our Volunteer Officers, working closely with the Programmes and Impact Manager to make evidence informed decisions and collaborating across the organisation to meet our strategic aims.
2025 is an exciting time to join ReachOut as we launch our new organisational strategy. You’ll be joining a friendly and supportive team, helping us make a real difference to the lives and futures of young people across London and Manchester.
The client requests no contact from agencies or media sales.
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Role purpose:
We are seeking a dynamic, experienced manager to manage our part in “On track for inclusive train travel”, a research, scoping and piloting project, aiming to make rail travel more accessible and inclusive for disabled people. This project is being delivered alongside RNIB as lead partner, and funded by Motability Foundation, working with our members Community Rail Lancashire (CRL) and Gloucestershire & Oxfordshire CRP (GOCRP) to engage disabled people and shine a light on lived experience.
You will work closely with RNIB and their project manager, forming part of a small project team to ensure the success of this exciting project. You will support CRL & GOCRP in their coordination of local engagement with disabled people, helping to facilitate a pan-disability, empowering approach that draws on and champions expertise by experience. Ensuring excellent collaboration with railway partners is also key to this role, enabling us to co-create an effective, adaptable model for training, learning and culture change that can be deployed across the railways as they are reformed and renationalised.
Responsibilities
Project and local engagement coordination
- Work closely with the RNIB project manager and as part of the project team to help ensure effective planning, coordination, management, communication and the overall success of this project, in line with its purpose and aims;
- Ensure excellent coordination and communication with the two community rail partnerships, supporting their delivery of empowering, high-quality engagement, in line with project plans, requirements and objectives;
- Ensure CRL and GOCRP are enabled to play their part effectively, using their expertise and local relationships to bring the experiences, ideas and voices of disabled people to the fore, while engaging railway staff constructively, to research, develop and test our model, and forge ongoing dialogue and understanding between the disabled community and railway;
- Take a particular lead in utilising and championing co-creation principles and empowering ways of working, across this project and its partners, and in building a legacy;
- Coordinate closely with our core railway partners helping to develop and test our model, and work across the rail industry, including engaging existing inclusion and accessibility forums and networks, to support the research phase and generally build on community rail’s positive relationships and ability to support inclusive railway practices;
- Manage Community Rail Network’s budget and monitor the CRPs’ budgets in partnership with their project leads, ensuring these are in line with agreed grant funding;
- Maintain and uphold our partner agreements and MoU with RNIB.
Research, evaluation and reporting
- Work as part of the project team to engage railway partners and jointly deliver effective research, as part of the ‘discovery’ phase, to understand current practices and issues within the railway around accessibility and inclusion, and opportunities to improve this;
- Support the CRPs and their interaction with RNIB’s research and innovation staff and our academic advisor, helping them play a strong part in the discovery phase, and model development and testing, involving the disabled community and railway staff members;
- Support effective recording and evaluation by the CRPs, ensuring this is in line with project requirements, and serves our goals around legacy-building and empowering those involved;
- Advise and feed into RNIB on the completion of grant reports and financial statements, including coordinating and reviewing input, data and reports from the CRPs;
- Maintain strong relations with Motability, as part of the project team.
Legacy building, communications and influencing
- Continually feed into our senior team and the project board on insights emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people;
- Support and feed into Community Rail Network and RNIB’s strategic work engaging with rail reform and transformation, such as attending meetings and providing briefings, reports and recommendations, to help us seize opportunities to advocate for positive change;
- Attend and speak at community rail and other relevant events to develop awareness of the project, share its lessons, and promote our model;
- Work with Community Rail Network and RNIB’s communications teams, and other colleagues and partners, to promote the project and its achievements, and amplify the voices/views/needs of disabled people, across our networks and build a legacy.
General team working
- Contribute to the wider objectives and development of Community Rail Network, especially by sharing project progress and learnings, and offering advice and input.
- Help our member support & development team to embed lessons from the project on involving and empowering disabled people.
- Contribute to the maintenance and development of our internal systems (e.g. shared drive, CRM) such as by data capturing relevant contacts and saving documentation.
- As a member of the Community Rail Network team, assist with more general work as needed.
Skills and competencies
- A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation.
- Demonstrable experience in supporting community engagement, ideally related to inclusion, disability and/or mobility, and a good understanding of and confidence using engagement, project planning, and evaluation techniques to develop and support such initiatives.
- The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to build capacity and confidence.
- Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player.
- A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks.
- Good writing, research and analysis skills, including the ability to draw on quantitative and qualitative evidence, produce case studies, briefings and reports.
- Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
- A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition.
- Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
- IT literate with a good working knowledge of Microsoft Office and the internet.
Other information
This post is home-based, but with travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Community Rail Network is an equal opportunities employer. We are committed to being a flexible, supportive, inclusive and understanding employer. We welcome applications from disabled people, who meet the skills for this role, and support positive representation within our workforce. We will provide reasonable adjustments for interviews as required.
**Please be aware our systems use AI monitoring filters to detect any AI generated content**
Please provide your CV and a covering letter of up to two sides of A4, by 09:00, Monday 27 January 2025, summarising, with evidence, how you match the role specification and why you are interested in this position. Please include a daytime phone number and an email address and identify your notice period in your cover letter. Due to limited resources, we cannot provide feedback to candidates not invited to interview.
Online interviews are scheduled for Monday 10 February 2025, although we are actively interviewing and may recruit before this date.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Age UK Mid Mersey are offering a great opportunity to join our professional, innovative and dedicated team to help launch a new lottery funded Maintenance Cognitive Stimulation Therapy (MCST) programme in Mid Mersey’s four boroughs: Halton, Knowsley, St Helens and Warrington.
Maintenance Cognitive Stimulation Therapy (MCST) is a weekly group programme for people living with mild to moderate dementia or cognitive impairment.
Group members take part in meaningful and stimulating activities, proven to help maintain memory and mental functioning. The groups provide a fun, supportive environment where people can build new friendships.
Activities include:
- discussions
- word games
- quizzes
- physical activities
- creative and musical activities.
Cognitive Stimulation is the only non-drug treatment recommended to improve cognition, independence and well-being by the National Institute for Health and Care Excellence (NICE).
Alongside the MCST group sessions the programme will also provide advice, information and facilitated peer support for the carers of groups members.
The MCST Team Leader will lead a small team of MCST group facilitators, Carer Support workers and volunteers.
The Team Leader will plan programmes, provide support and supervision to staff, and ensure compliance with relevant guidelines and standards. They will be responsible for undertaking initial assessment visits with clients in their own homes to ensure the MCST programme is appropriate for them.
Travel across Mid-Mersey is expected so the post holder must have access to their own vehicle and a full clean driving licence.
Full training in MCST will be provided alongside management training and mentoring.
Full job details are contained within the supporting Job Description and Person Specification.
Actual Salary for 21hrs £16,200 per annum (£26,700 FTE)
Application Process:
To apply, please visit our website to complete an Age UK Mid Mersey Employee Application form, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, your personal details will be excluded prior to shortlisting.
Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application form, and if offered the post, we will require two employment references including your current or most recent employer.
The post is also subject to an Enhanced DBS Certificate.
Closing Date: 23:59 on Sunday 26th January 2025
Interview Dates: Interviews will be held w/c 3rd February 2025
Age UK Mid Mersey exists to promote improved quality of life and empowerment for people aged 50+ and their carers.
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference in the lives of people living with Dementia or mild cognitive impairment?
Do you:
- enjoy working with groups of older people?
- have excellent communication skills?
- enjoy fostering creativity and independence?
- want to deliver life-enhancing programmes?
Age UK Mid Mersey has just been awarded National Lottery funding to develop and deliver evidence-based Maintenance Cognitive Stimulation Therapy (MCST) group programmes for older people experiencing cognitive impairment or who are diagnosed with mild to moderate dementia. MCST is a weekly group programme for people living with mild to moderate dementia or cognitive impairment. Group members take part in meaningful and stimulating activities, proven to help maintain memory and mental functioning. The groups provide a fun, supportive environment where people can build new friendships.
The programme will be overseen by an MCST Team Leader and delivered by a team of four MCST Facilitators, who will work in delivery pairs, and two carers support workers. One MCST Facilitator pair will deliver 2 group sessions a week in Halton and Warrington and the other pair in St Helens and Knowsley.
We are recruiting four part-time MCST Facilitators who will work in delivery pairs. One pair will deliver group programmes in Halton and Warrington and be based in our Runcorn Office. The other pair will deliver programmes in St Helens and Knowsley and be based at our head office in St Helens.
The facilitators will work closely with the MCST Team Leader to plan and deliver MCST programmes in their two Boroughs. Each programme will run for 12 weeks and will consist of four-hour activity sessions with a shared lunch. Facilitators will adapt the session delivery to meet the needs and specific interests of group participants ensuring the sessions are engaging and meaningful.
Facilitators will also work closely with the carers support workers and ensure that joined up support is provided to participants and their significant others.
Travel across Mid-Mersey is expected so the post holder must have access to their own vehicle and a full clean driving licence.
Full training in MCST will be provided alongside comprehensive induction and role specific training.
Full job details are contained within the supporting Job Description and Person Specification.
Actual Salary for 15hrs £10,722 per annum (£25,020 FTE)
Application Process:
To apply, please visit our website to complete an Age UK Mid Mersey Employee Application form, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, your personal details will be excluded prior to shortlisting.
Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application form, and if offered the post, we will require two employment references including your current or most recent employer.
The post is also subject to an Enhanced DBS Certificate.
Closing Date: 23:59 on Sunday 26th January 2025
Interview Dates: Interviews will be held w/c 3rd February 2025
Age UK Mid Mersey exists to promote improved quality of life and empowerment for people aged 50+ and their carers.
Salary (UK Based): £43,898 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).
The role: As Programme Manager, you will be responsible for the Project Management Office function (PMO), coordinating and governing our projects focussed on delivering Mary’s Meals International’s (MMI) strategic objectives. You will govern all our projects to success within the programme, and manage key stakeholders, providing regular updates on the programme.
As a Project Management expert with good experience of Agile methodologies, you will have the opportunity to support and guide project managers and stakeholders in best practice and ensure a strong focus on stewardship, service and simplicity.
Responsibilities:
- Personal responsibility for managing and delivering key programmes, projects and products.
- Develop consistent standards, procedures, templates and guidance for successful project delivery.
- Work alongside others to coach, define and implement the governance framework for projects.
- Work with functional owners and project & team managers to create strategies for effective project planning, monitoring and delivery.
- Ensure that MMI’s Agile delivery methodology is embedded and deployed across the programme.
- Run Steering Committee Meetings or support Project Managers to run these meetings.
- Meet regularly with stakeholders to understand and review organisational objectives and project requirements, developing strong relationships and demonstrate great stakeholder management.
- Inform projects when strategy changes and help them re-baseline.
- Seek continual improvement of the PMO and organisational approach to project and product delivery.
- Effective management of PMO staff.
- Strive to identify areas for process and organisational improvement and make recommendations to senior stakeholders.
- Contribute to organisational growth through the creation and sharing of knowledge, lessons learned, and best practices from previous project experience.
About you:
You take personal responsibility, through a hands-on approach, for the successful delivery of projects. With significant project management experience of leading large, complex projects, you will bring strong stakeholder management experience. With proven people leadership experience, you will bring robust experience of resourcing projects, developing, and managing relationships and coaching those around you, to share your knowledge and build capacity across the Mary’s Meals family.
A relevant qualification in Project Management and/or Agile methodology would be of interest, and it would be great if you also have experience of working with CRM solutions and digital/business transformation projects.
You will be inspired by our work and will strive to maximise all resources and drive efficiencies and process improvements to ensure fantastic return on investment and to challenge the status quo, to ensure we deliver on time and on budget.
About us:
We are happy for you to work remotely and flexibly, in a way that best supports your work life balance. We also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis.
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals.
We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates.
This is a fantastic role where your daily work has real impact. Please click Apply to send your CV and a short covering note, highlighting your suitability and motivations in considering this role.
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Salary (UK Based): £43,898 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).
The role: As Programme Manager, you will be responsible for the Project Management Office function (PMO), coordinating and governing our projects focussed on delivering Mary’s Meals International’s (MMI) strategic objectives. You will govern all our projects to success within the programme, and manage key stakeholders, providing regular updates on the programme.
As a Project Management expert with good experience of Agile methodologies, you will have the opportunity to support and guide project managers and stakeholders in best practice and ensure a strong focus on stewardship, service and simplicity.
Responsibilities:
- Personal responsibility for managing and delivering key programmes, projects and products.
- Develop consistent standards, procedures, templates and guidance for successful project delivery.
- Work alongside others to coach, define and implement the governance framework for projects.
- Work with functional owners and project & team managers to create strategies for effective project planning, monitoring and delivery.
- Ensure that MMI’s Agile delivery methodology is embedded and deployed across the programme.
- Run Steering Committee Meetings or support Project Managers to run these meetings.
- Meet regularly with stakeholders to understand and review organisational objectives and project requirements, developing strong relationships and demonstrate great stakeholder management.
- Inform projects when strategy changes and help them re-baseline.
- Seek continual improvement of the PMO and organisational approach to project and product delivery.
- Effective management of PMO staff.
- Strive to identify areas for process and organisational improvement and make recommendations to senior stakeholders.
- Contribute to organisational growth through the creation and sharing of knowledge, lessons learned, and best practices from previous project experience.
About you:
You take personal responsibility, through a hands-on approach, for the successful delivery of projects. With significant project management experience of leading large, complex projects, you will bring strong stakeholder management experience. With proven people leadership experience, you will bring robust experience of resourcing projects, developing, and managing relationships and coaching those around you, to share your knowledge and build capacity across the Mary’s Meals family.
A relevant qualification in Project Management and/or Agile methodology would be of interest, and it would be great if you also have experience of working with CRM solutions and digital/business transformation projects.
You will be inspired by our work and will strive to maximise all resources and drive efficiencies and process improvements to ensure fantastic return on investment and to challenge the status quo, to ensure we deliver on time and on budget.
About us:
We are happy for you to work remotely and flexibly, in a way that best supports your work life balance. We also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis.
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals.
We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates.
This is a fantastic role where your daily work has real impact. Please click Apply to send your CV and a short covering note, highlighting your suitability and motivations in considering this role.
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Salary (UK Based): £43,898 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).
The role: As Programme Manager, you will be responsible for the Project Management Office function (PMO), coordinating and governing our projects focussed on delivering Mary’s Meals International’s (MMI) strategic objectives. You will govern all our projects to success within the programme, and manage key stakeholders, providing regular updates on the programme.
As a Project Management expert with good experience of Agile methodologies, you will have the opportunity to support and guide project managers and stakeholders in best practice and ensure a strong focus on stewardship, service and simplicity.
Responsibilities:
- Personal responsibility for managing and delivering key programmes, projects and products.
- Develop consistent standards, procedures, templates and guidance for successful project delivery.
- Work alongside others to coach, define and implement the governance framework for projects.
- Work with functional owners and project & team managers to create strategies for effective project planning, monitoring and delivery.
- Ensure that MMI’s Agile delivery methodology is embedded and deployed across the programme.
- Run Steering Committee Meetings or support Project Managers to run these meetings.
- Meet regularly with stakeholders to understand and review organisational objectives and project requirements, developing strong relationships and demonstrate great stakeholder management.
- Inform projects when strategy changes and help them re-baseline.
- Seek continual improvement of the PMO and organisational approach to project and product delivery.
- Effective management of PMO staff.
- Strive to identify areas for process and organisational improvement and make recommendations to senior stakeholders.
- Contribute to organisational growth through the creation and sharing of knowledge, lessons learned, and best practices from previous project experience.
About you:
You take personal responsibility, through a hands-on approach, for the successful delivery of projects. With significant project management experience of leading large, complex projects, you will bring strong stakeholder management experience. With proven people leadership experience, you will bring robust experience of resourcing projects, developing, and managing relationships and coaching those around you, to share your knowledge and build capacity across the Mary’s Meals family.
A relevant qualification in Project Management and/or Agile methodology would be of interest, and it would be great if you also have experience of working with CRM solutions and digital/business transformation projects.
You will be inspired by our work and will strive to maximise all resources and drive efficiencies and process improvements to ensure fantastic return on investment and to challenge the status quo, to ensure we deliver on time and on budget.
About us:
We are happy for you to work remotely and flexibly, in a way that best supports your work life balance. We also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis.
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals.
We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates.
This is a fantastic role where your daily work has real impact. Please click Apply to send your CV and a short covering note, highlighting your suitability and motivations in considering this role.
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Report to: Chief Executive Officer
Hours: 35 hours per week – could accommodate 22hrs
Type: 12 months with possibility of permanent depending on success
Salary: £30,000 per year pro rata for part time plus car allowance of £1,095 per year
Location: Hybrid/home working with occasional travel to locations across Greater Manchester and beyond. Option for 1 day a week in office base – this may be reviewed.
What We’re Looking For
To be successful in this role you will be an enthusiastic individual who can build/take projects from inception to successful delivery, provide leadership to others, and have experience of working in the charity sector. You will lead on our fundraising and grant management, working closely with the CEO to cement and secure the future of Being There. You will have experience in operational and donor management and a wide range of skills befitting this sort of role. Working with our able team, you might be expected to get involved in event management, finance and a range of other things as is often the case in a small charity.
Purpose of the Role
The post holder will be responsible for the management of the charities fundraising and supporting individual fundraising on behalf of the charity. This includes working with the CEO and Deputy CEO to maximise income and manage our grants programmes. The post holder will also need good financial knowledge, specifically relating to the charity sector. This role requires an enthusiastic individual who can build and take fundraising projects from inception to successful delivery, provide leadership to others, and work closely with partners in the statutory, voluntary and private sectors.
Main Areas of Responsibility
· Development and delivery of the sustainability plan
· Source grants and lead on their submission
· Ensure compliance with all relevant policies and procedures, both internal and regulatory.
· Lead and manage the charities fundraising events
· Lead and support on individual fundraising events
Key activities
· Lead a review of our current fundraising programmes and strategies, working to make Being There more sustainable, making recommendations to CEO and board.
· Assist the CEO and Finance Manager with the management of fundraising targets
· Source new funding streams
· Providing leadership to the fundraising project to ensure that targets are met. Collect, analyse, and interpret data to measure effectiveness and return on investment of different programmes in order to inform future activities.
· Liaise with volunteers, clients, contractors, and other stakeholders as necessary
· Promote the Charity’s work, assisting with demonstrations and fundraising and awareness events as appropriate.
· To perform any other reasonable tasks as requested
Person Specification
Knowledge and Experience
· Recent experience of working in a charity environment, or experience in related areas.
· A track record in developing and delivering fundraising strategies and plans that support organisational growth and income generation targets
· Demonstrable experience of developing donor relationships and leading (or supporting) major donor fundraising with individual and/or corporate major donors (which we define as those making gifts over £1000)
· Knowledge of current fundraising trends, emerging opportunities, and best practice
Skills & Abilities
· Ability to create and implement strategic plans
· Proven ability to build strong and lasting relationships with a range of external supporters and influence and negotiate with external stakeholders to achieve positive outcomes
· Excellent coordination and organisational skills
· Strong communicator with the ability to communicate Being There’s vision and activities to a range of audiences using a range of formats (written, verbal, digital)
· Excellent working knowledge of key digital tools including social media platforms, CRM/contact databases, Microsoft Office Suite.
Personal Qualities & Attributes
· Self-motivated and a self-managing attitude
· High levels of determination and willingness to take on new challenges and responsibilities and be collaborative and supportive
· Willing to challenge stereotyping, prejudice, discrimination and bias and commitment to the ethos and values of Being There
· Effective team leader and team player
Being There provides emotional support and practical help to people living with cancer and other life-limiting illness, carers and families
The client requests no contact from agencies or media sales.
Role description
The Research Programme Manager (RPM) is a key member of the HACT Services Team, with responsibility for successfully managing the delivery of research and consultancy projects across HACT’s Services portfolio. HACT’s Services portfolio has four key workstream, including: social value, health, data and housing and communities.
The RPM role involves the design and development of research and consultancy projects; set up and ongoing management of these projects; and effective engagement with HACT colleagues and Associates, partners and other stakeholders to ensure that work is delivered to a high standard of quality. The ideal candidate will bring strong programme management skills, interest in HACT’s areas of work, and a proven track record of managing research and consultancy projects throughout the project lifecycle.
Responsibilities
Key responsibilities include:
• Leading on the design, set up, management and delivery of multiple research and consultancy projects across the HACT Services portfolio.
• Implementing robust project management processes and protocols, in line with best practice. This will involve routinely reviewing risks, issues and progress and taking actions as necessary to ensure minimum impact on project deadlines.
• Developing and implementing appropriate research methodologies, evaluation
strategies and research tools and analysis into research and consultancy projects.
• Leading on the production of high-quality research and consultancy project outputs, including formal outputs, informal progress updates to customers/partners etc, with input from the Head of Services and other colleagues as relevant.
• Providing support to project teams, including Associates, to ensure work is delivered to time and quality expectations, and within budget. This will involve coordinating and managing resources and information flows and ensuring quality assurance process take place on project outputs.
• Liaising with customers to set up and deliver projects, including leading on initial scoping work and development of project plans, progress meetings with customers and functioning as the nominated key project contact at HACT.
• Working with HACT’s communications team to develop powerful case studies, highlighting successful outputs and outcomes of the projects.
• Supporting income generation, in collaboration with other HACT staff, including contributing to research tenders and developing project ideas.
• Representing HACT with key stakeholders and at sector events.
• Staying abreast of issues in the social housing, built environment and health sectors, and feeding these into HACT work.
• Undertaking any task that may be requested from time to time that may be consistent with the nature and scope of this post.
• Travel and occasional overnight stays across the UK will be required.
Skills and Experience
Essential
- Minimum three years of experience of managing the delivery of research and/or consultancy projects to meet funders’ requirements, including to time and quality
- expectations, within budget.
- Strong Project Management skills, with the ability to manage multiple projects and project teams simultaneously to tight deadlines.
- Strong organisational and planning skills, that ensure work is effectively prioritised to meet deadlines.
- Excellent time management, with the ability to work on multiple projects
- simultaneously and to tight deadlines whilst maintain quality.
- Ability to develop and utilise appropriate quantitative or qualitative methods and tools to support high quality research and analysis.
- Proven skills in writing for and speaking to a range of audiences to ensure impact
- Well-developed communication and interpersonal skills with the ability to engage a range of audiences, stakeholders, funders and partners using different media.
- Experience in developing research proposals and track record of securing funding.
- Ability to work under own initiative, be flexible, and have a proactive approach to problem solving.
- Understanding and application of a range of research methods, including qualitative and quantitative methods
Desriable
- Experience of working in the social housing sector, built environment sector, community sector, or voluntary sector.
- Understanding and application of different evaluative approaches, including process and impact evaluations, Theory of Change
- Understanding of social housing, build environment, community, health or social impact
About HACT
HACT’s products, services, consultancy, and research helps organisations to:
• Calculate social return on investment with rigour by using our Social Value Banks.
• Broker housing and health partnerships, demonstrate the importance of housing in delivering health outcomes and integrate housing into the delivery of health services.
• Measure impact, understand communities and demonstrate the value of community investment work through our insight tools.
• Provide a forum to network with partners to complement and strengthen success of delivery through our Centre for Excellence in Community Investment.
• Connect, share ideas and innovation, and develop sector specific tools such as the UK Housing Data Standards.
• Identify cost benefits, evaluate performance, and deliver strategic insights.
We are a deeply committed team, working with individuals and organisations who share our vision for impact, innovation, and collaboration within social housing and beyond.
To apply, please submit a copy of your CV and a covering letter describing what appeals to you about the role and your suitability for it.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
Interviews: 31/01 - on our Manchester Centre
For more information, or to apply, please click 'apply now' to be directed to our website.
We have an exciting opportunity to join our team in Manchester as a Delivery Manager on a 12-month Maternity Cover basis. If you have excellent communication skills, a positive attitude and are a dedicated team player with a youth-led approach this could be perfect for you!
As a member of our Leadership Team, you will be responsible for leading a team of Youth Development Leads (YDLs) to successfully deliver our Foundation programmes targeted at Young People not in Employment, Education or Training. These programmes include outdoor learning, and structured personal development sessions, all designed to empower young people by building confidence, developing skills, and creating opportunities for positive outcomes.
In this role, you will develop and implement a delivery plan aligned with our goals and targets. You will lead and inspire your team, ensuring high-quality and impactful services that support young people to progress through a structured pathway of personal development. A key part of the role will be fostering a safe and inclusive environment and championing best practices in youth engagement.
To succeed in this role, it is essential that you have experience in line managing a team, as you will be responsible for motivating and supporting your YDLs to achieve their objectives. Your leadership will ensure the effective coordination of resources and the delivery of impactful programmes that meet our standards and the needs of young people.
This role is perfect for you if you have experience leading services for young people, a passion for creating transformative opportunities, and the ability to inspire and develop a team. You will have the chance to shape our programmes and foster a collaborative and innovative environment to maximise impact for young people.
Key Responsibilities:
- Lead and manage a team of Youth Development Leads to deliver Foundation programmes, including outdoor learning and off-site visits.
- Oversee the delivery of these Programmes, ensuring effective implementation and quality.
- Support and develop your team to provide targeted support and guidance to young people.
- Collaborate with internal and external stakeholders to strengthen programme delivery and reach.
- Contribute to the development of our strategy to empower more young people in Greater Manchester with sustainable outcome opportunities.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3338
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Director of Programmes
Salary – Highly competitive salary
Location – Hybrid working, split between the Foundation’s office in London and home.
Are you ready to make a significant impact in the world of sport and community development? Do you have the strategic vision and leadership skills to shape and deliver transformational programmes that leave a lasting legacy? If so, we’d love to hear from you!
About the Football Foundation
We’re the Football Foundation – the Premier League, The FA and Government's charity that helps communities improve their local football facilities through football grants. This means better games and more players - helping transform communities where demand is greatest, and impact will be strongest. We have ambitious plans and with the support from our funding partners, the Football Foundation is well-supported to continue to invest in community pitches and facilities across the nation.
The role
The Director of Programmes will play a pivotal role in the strategic leadership and management of our Programmes Directorate. Reporting to the Chief Executive and working closely with the Board of Trustees, you will help shape the strategic direction of our key programmes and new business opportunities, driving meaningful progress and measurable results.
As a member of our Senior Management Team (SMT), you will support the CEO in steering the organisation towards continuous improvement and success, serving as a trusted adviser to the Foundation Group Board and Panels, and contributing to the Foundation’s overall strategic vision.
What are we looking for?
We’re looking for a dynamic and visionary leader with a deep understanding of sport, community projects, government strategies, and funding opportunities, underpinned by expertise in participatory sports development. You will bring extensive leadership experience, demonstrating a proven ability to manage performance, balance workloads, and foster positive, supportive team environments. Your skill in navigating multi-stakeholder environments will be essential, ensuring objectives are met, expectations are managed, and performance insights are communicated clearly and effectively.
With a track record of driving key strategies, leading impactful projects, and optimising resources for success, you will translate our organisational strategy into ambitious programmes that inspire partner collaboration and deliver tangible results. You will oversee the management and delivery of our core strategic initiatives, including grass pitches, multisport advisory services, and multi-pitch hubs, ensuring these programmes consistently meet and surpass their goals.
Building on your expertise in designing and delivering innovative programmes, you will take a lead role in developing tech-enabled post-award processes to ensure that grant awards achieve their full potential. By maximising the impact of our funding partners’ significant contributions, you will play a pivotal role in driving the long-term success and sustainability of our shared initiatives.
This is a unique opportunity to shape meaningful programmes that make a lasting difference, working within a collaborative and forward-thinking organisation dedicated to positive change.
Our Four Corners
We refer to our company values as our Four Corners:
· Fair Players – open and inclusive in our approach
· Star Performers – trusted to deliver
· United Team Player – collaborative and easy to work with
· Passionate Supporters – flexible and willing
If you share these values and have the necessary skills and experience for the role, then we look forward to hearing from you.
What can we offer you?
You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, death in service benefit and access to selected match tickets.
We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.
Equality and Diversity Commitment
The Football Foundation is committed to, and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability, and those from the LGBTQI+ community.
Should you need any adjustments to the recruitment process at either application or interview stage, please contact us at jobs @footballfoundation. org. uk
How do I apply?
If this sounds like the role for you, please follow the steps outlined below to apply.
Please send the following to jobs @footballfoundation. org. uk
o CV
o Cover letter - please highlight briefly and clearly your suitability for the role, together with your reasons for applying (no more than one page of A4).
The closing date for applications is: 23:59, 19th January 2025
1st stage interviews via MS Teams are currently scheduled for 27th and 28th January
2025, with 2nd stage in person interviews to follow
Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.
Please note that you must be eligible to work in the UK to apply.
The client requests no contact from agencies or media sales.
Salary: £40-£45k pro rata
Hours: 28
Job Type: Part time
Contract Type: Permanent
Role Purpose:
This role oversees a team of community support workers and volunteers, ensuring smooth day-to-day operations. As part of a small, dynamic team, the Service Delivery Manager will contribute to fundraising, communications, and event management, while supporting the Director of Operations, Engagement, and Services in executing strategic priorities.
Key Responsibilities:
Operational Management
- Oversee the daily operations of community support services, ensuring the effective delivery of support to individuals affected by MCAS.
- Lead and manage a large team of volunteers, working with the HR team to coordinate recruitment, onboarding, and ongoing training to maintain high service standards.
- Support core functions including fundraising, communications and events, to ensure operational efficiency and delivery of integrated campaigns.
- Monitor and evaluate service delivery, ensuring that objectives and key performance indicators (KPIs) are met and that the charity complies with relevant regulations and best practices.
- Assist in the development and implementation of operational policies, procedures, and systems to streamline processes and enhance service quality.
Team Leadership & Volunteer Management
- Provide day-to-day support and supervision to community support team, offering guidance, performance management, and development opportunities.
- Act as the primary team manager for volunteers, ensuring they receive support to feel valued, supported, and engaged in their roles.
- Organise regular volunteer meetings and training sessions to ensure alignment with our client's mission and objectives.
- Support volunteer retention and recognition efforts.
Fundraising, Communications & Events
- Work closely with the Director of Operations to support fundraising initiatives, including donor engagement, event planning, and community outreach activities.
- Contribute to the development and delivery of communications campaigns, ensuring consistent messaging across all channels.
- Assist in the planning and execution of events, including community support activities, fundraising events, and awareness-raising initiatives.
Collaboration and Stakeholder Management
- Develop and maintain relationships with key stakeholders, including service users, volunteers, healthcare professionals, and partners.
- Collaborate with the wider team to identify opportunities for service improvement and growth.
- Represent our client at external meetings, events, and networking opportunities to raise awareness of the charity and its work.
Person Specification:
Essential:
- Proven experience in operations management, preferably within a charity or community services setting.
- Experience managing and supporting volunteers and/or staff.
- Strong leadership and people management skills, with the ability to motivate and engage a team.
- Excellent organisational skills with the ability to multitask and manage competing priorities in a fast-paced environment.
- Strong communication skills, both written and verbal, with experience in stakeholder management.
- A collaborative and flexible approach, with a willingness to support multiple functions such as fundraising, comms, and events.
- Proficiency in using Microsoft Office, project management tools, and CRM systems.
- Commitment to the mission and values of our client.
Desirable:
- Experience in fundraising, communications, and/or event management.
- Knowledge or lived experience of Mast Cell Activation Syndrome or experience working within the healthcare or chronic illness sectors.
Benefits:
- Flexible working hours and remote working options.
- Professional development opportunities.
- Being part of a passionate and supportive team dedicated to making a difference in the lives of those affected by MCAS.
- 8% pension contribution
- Christmas closure
- 25 days annual leave plus bank holidays (pro rata)
Bringing the Mast Cell Activation Syndrome community together
Our client is a small UK rare disease charity. Our client established at the end of 2015 to respond to Mast Cell Activation Syndrome (MCAS). MCAS is a crippling, unpredictable and frightening condition affecting the immune system. Sufferers from MCAS have “wrongly programmed” immune systems that react to a wide range of triggers including food, drink, stress, temperature and many others. The effects range from unpleasant allergic reactions, through to an overall debilitation resulting in people being unable to leave their houses. It was first recognised internationally in 1990, with a set of diagnostic criteria agreed in 2011, but is little known or understood in the UK, where incidence seems to be increasing. Here patients can wait 3-5 years for a diagnosis, often receive very little knowledge or help from within the medical establishment and can find themselves in a frightening limbo.
Their mission is to provide support for MCAS patients & their families; to bring the MCAS community together and create a cohesive voice; to lobby for awareness, universally available diagnosis and the best possible care for MCAS patients; and to inspire increased research into mast cell activation and related conditions, to improve understanding and treatment.
REF-218976
Key information
Location: Bristol, Manchester, Newcastle, Nottingham, or London
Hours: 37.5 hours
Start date: February 2025 (we are happy to work with you and your notice period)
Duration: Full-time, Permanent
Salary: £45,065 - £50,215 per annum if based in London. £42,490 -£47,640 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.
Application deadline: 12pm, 17th January 2025
The Assessment Centre for this role will consist of an interview, a written assessment and a presentation (you will be given a brief to prepare in advance for this). Assessment Centres will take place on 24th January.
Early applications are encouraged, as we will assess applications and schedule interviews on an ongoing basis.
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
Role Summary
The Head of Sector Programmes plays a significant role in the strategy, design and delivery of our programme of support for students exploring their career options. This includes managing a team of Programme Managers who lead their own teams of Programme Coordinators to deliver key upReach programmes, planning high quality events, managing relationships with external stakeholders, and evaluating impact.
They will report to the Director of Programmes, and will be a member of the Programmes Senior Leadership Team, taking responsibility for the development and implementation of an effective programme design and strategy.
RESPONSIBILITIES
Head of Sector Programmes: This person will contribute to upReach's mission by working to ensure the smooth running of upReach’s core programmes, focused on our sector-specific support. They will work closely with the Director of Programmes to provide oversight and strategic input for upReach’s student-facing programmes, setting the direction of travel and monitoring progress.
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.
PROGRAMME MANAGEMENT AND DESIGN
Make strategic decisions regarding the design and delivery of our sector programmes of support for students, creating a 12 month plan in advance of the start of each recruitment cycle.
Oversee multiple sector programmes, working closely with Programme Managers to monitor efficacy and ensure that high-quality, targeted interventions are delivered.
Guide the Programmes Team to design learning journeys (including events & opportunities) for Associates, in addition to the development of the resources, planning and delivery of events and opportunities relevant to the unique needs of the participants on our sector programmes.
Manage and track team progress to ensure that all organisational OKRs regarding programmatic impact are achieved and reported on to the Board of Trustees.
Be part of the Programmes Senior Leadership Team, setting Programme strategy and agreeing focus areas of the Programmes team to ensure that upReach maintains/improves its impact.
Take on a Deputy Responsibility for a key strategic area of organisational need within the Programmes team.
Work with the Partnerships Team to make strategic decisions about new opportunities to grow upReach's existing and new partnerships.
TEAM MANAGEMENT
Manage a team of Programme Managers in a variety of locations, providing weekly 1-to-1 check-ins, reviews and personal development support. This includes coaching and enabling them to guide Programme Coordinators in their teams to manage day-to-day partnership responsibilities and relationship management.
Act as a role model within the Programmes Team, engaging in all programme interventions and activities to ensure successful, high quality programme delivery is embedded throughout the team.
Support with oversight of professional development within the Programmes Team, including objective setting, performance reviewing and appraisals.
Act as a Sponsor on key strategic Programmes projects, providing oversight and guidance to junior team members.
SKILLS
The ideal candidate for Head of Sector Programmes should display these skills:
Programme management at a senior level, including implementing and delivering interventions and guiding teams to meet objectives.
Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners, all levels of employees across the organisation and Trustees.
Strong ability to manage, coach and train teams.
Strong problem-solving skills and excellent organisational skills, to manage a varied workload.
Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.
EXPERIENCE
To be successful, it is anticipated that you would have substantial knowledge and experience in:
Delivering all aspects of a programme end to end, from design to delivery and reporting and evaluation.
Overseeing multiple programmes simultaneously, ensuring consistent and high-quality delivery across all programmes.
Making complex decisions taking into account beneficiary needs, stakeholder needs, wider organisation strategy and the mission of the charity.
Driving unique programme Objectives and Key Results and contributing to wider organisational strategy, intervening and supporting where necessary to ensure these are both met.
Partnership management, in the corporate or charity space.
Working directly with key stakeholders to manage and grow a relationship and/or partnership.
Managing and motivating a team remotely across different locations. This will also involve overseeing team performance and managing this where appropriate.
Managing individuals at different levels, including managers, and providing coaching and training to teams.
Taking a lead on finding solutions to problems, within a fast-paced environment.
Team Culture & Benefits:
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
Flexible 37.5 hour week, around core hours of 10am-4pm. Hybrid working based in any of our 5 offices.
Statutory Holiday Entitlement of 25 days plus bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
Birthday leave.
Enhanced Parental Leave beyond statutory requirements for all team members.
3% Pension Contribution, this increases to 5% after 5 years of working with us.
Cycle-to-work and Tech buying scheme.
Monthly socials.
Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
Personal Development Budget, activated after 6 months in the role.
The opportunity to participate in our fantastic staff networks:
Disability and Inclusion Network
Ethnic Minorities Network
Green Network
LGBTQ+ Network
Mindfulness Network
Parents and Carers Network
Socio-Economic Background Network
Ready to apply?
Applications close at 12pm, Friday 17th January. Early applications are encouraged as we will be scheduling interviews on an ongoing basis.
Equal Opportunities
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
At upReach, we are committed to being an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We strongly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
Do you have proven experience of managing CRM databases with a good understanding of how to configure, maintain and develop systems to support business strategy, processes and reporting requirements? Then join Shelter as a Supporter CRM Manager and you could soon be playing a crucial role at the heart of our Business Enablement team.
About the role
Right now, we’re looking for a database expert with experience of managing and developing CRM systems such as Microsoft Dynamics or Salesforce. Day-to-day, you’ll be responsible for engaging a diverse database community, helping them to get the most out of the system and working together to identify system improvements. Using your experience of effective Helpdesk management you will provide an excellent support service to our CRM users. We’ll also rely on you to ensure business requirements for CRM changes are properly gathered, understood and translated into efficient and effective technical solutions and tested thoroughly before deployment. Exploring new ways to improve the quality of the data, you’ll be proficient in data quality monitoring and able to interrogate and update large data sets when required – all are aspects of this interesting and varied role.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits within the Business Enablement team within Shelter’s Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh. The T&D Department is accountable for developing and leading Shelter’s technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
We’re at an exciting stage of expansion and are looking for a passionate and driven individual to lead our income generation strategy. In this pivotal role, you’ll collaborate closely with the CEO and leadership team to shape and execute a dynamic plan that ensures sustainable growth and long-term impact.
Role Description
The role holder will be a confident natural leader able to clearly set out and communicate a compelling future income generation direction for TDS. Additionally, the role holder will be a critical thinker who utilises real time data and past and future trends to make informed decisions, analyse past and current results in order to identify emerging opportunities, and embraces a continuous learning mindset that values both successes and failures.
Role tasks
• Update and oversee TDS’ fundraising strategy, plans and related targets by consulting with and securing the support of our Fundraising group.
• Work closely with the CEO to explore new fundraising initiatives and then evaluate and monitor progress vs goals.
• Support the CEO in identifying, developing and writing bids and grant applications. • Identify, develop and maintain relationships with community and corporate partners that support fundraising, pay as you earn, gifts-in-kind and volunteer engagement.
• Oversee fundraising events and activities undertaken by community and corporate partners, groups and individuals.
• Inspire the TDS fundraising staff and volunteer team, fostering a culture of ownership and accountability for income generation.
• Drive a refreshed telemarketing campaign to identify, acquire and engage corporate partners.
• Manage a team of volunteer Fundraisers who will help to deliver against actions in the fundraising plan.
• Review, refresh and guide TDS’ external communication strategy.
• Working closely with the CEO to represent Together Dementia Support across agreed public events and platforms.
• Develop and maintain supportive relationships with the Board of Trustees and lead interactions with the Fundraising and Communications groups.
• Create a positive TDS supporter experience that encourages sustained engagement through good stewardship.
• Work in a manner that always facilitates inclusion and empowerment, particularly of people with dementia and their carers.
• Provide reports for the CEO and the Board of Trustees.
•Any other role-related tasks as required by the CEO.
Please visit our website to download the recruitment pack and find out how to apply. We can only accept applications that contain a CV and covering letter explaining how you fit the job specification.
The client requests no contact from agencies or media sales.