Specialist Safeguarding Manager Jobs
Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Income generation
- To support the Shop Manager to manage the Retail budget to achieve agreed targets:
- Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
- Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- Source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in the sorting and lifting of stock.
- Job Purpose
- Job Description
- Duties and Responsibilities
Administration and compliance
- To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements:
- Assist in controlling shop expenditure through effective cost control of weekly expenses.
- Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children’s Trust at all times.
- Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery.
- Complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
- Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
- Timely efficient responses to requests for information including voice and email messages.
- To fulfil any other agreed duties that may at times be reasonably required.
Personnel and Training
- To support the Shop Manager to ensure the Shop’s team are recruited, retained and developed:
- Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team.
- Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
- Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment.
- Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers.
- Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate.
- Assist at other shops if requested and where reasonable.
- Carry out duties in accordance with Trust #Promises.
Customer Service
- To ensure customer care and quality of service.
- Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
- Support other shops and fundraising colleagues as and when necessary.
The client requests no contact from agencies or media sales.
At SSAFA Safeguarding is everybody’s business. This means that as awareness grows and with it the demand for additional support from those supporting our beneficiaries, we need to ensure the right level of support across the charity for those dealing with complex situations involving safeguarding concerns.
We are therefore looking for an experienced social worker to work as our Principal Safeguarding Officer. This role is responsible for safeguarding guidance provided through a Single Point of Contact (SPOC), our response to Safeguarding concerns across the organisation and the building of awareness and ensuring training for all staff.
In addition to this you would manage the individual who provides social work support to our Stepping Stone’s home, supporting those women and children who have survived Domestic Abuse to move forward with their lives.
About the team
You will become part of the Social Care Operations Directorate, reporting directly to the Director of this division and working alongside other parts of SSAFA’s specialist services, all of who are dedicated to ensuring that the Armed Forces, veterans and their families can thrive.
About you
We are looking for an experienced social worker ready to take on this role within SSAFA. Ideally with experience of working within Domestic Abuse and/or Safeguarding and with knowledge of the legislation, policies, and best practices related to these areas.
You will also need excellent communication, interpersonal, and organisational skills, as well as a positive, flexible, and creative approach to problem-solving.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Review the benefits that SSAFA has to offer here.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 24 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 06 December 2024
Position type: Full time permanent 37.5 hours per week with occasional evening/weekend working – flexible hours considered
Responsible to: Programme Supply Chain Manager
Direct reports: Emergency / Supply Chain Specialists and Junior Supply ChainSpecialists
Key Interdependencies: Head of Supply Chain, Programme Supply Chain Manager, Global Supply Chain Manager, Supply Chain Specialists, Junior Supply Chain Specialists, Procurement Manager, Senior Buyers, Buyers, Junior Buyers, Head of Emergency Responses, Emergency Response Manager, Senior / Emergency Coordinator/s, Deployments Manager, Head of Safety & Security, Preparedness Lead, Regional Directors, Programme Managers, Safety & Security Officer
Location: Truro, Cornwall (hybrid – mixture of office and home working) or remote working (UK) with regular travel to Truro at least 2x per year)
Travel: Work away from home, this may be UK or overseas. Travel predominantly includes emergency responses, deploying to support in-country programmes, business trips, attending/delivering training. You will typically be required to work away from home circa 30% of your time in any calendar year (can fluctuate dependant on the frequency and scale of disasters per year)
Who are we looking for:
It is expected that the Senior Emergency Supply Chain Specialist (SESCS) will have significant prior experience in humanitarian supply chains, at international, regional, and local level and will have extensive experience in delivering aid in an emergency context.
The SESCS is an enthusiastic team member and a creative problem-solver with a keen eye for detail. They see opportunities in challenges and have outstanding interpersonal skills. This role would be ideally suited to someone with humanitarian emergency response experience both at an HQ, regional and field level.
This role is suited to someone who has experience in mentoring junior colleagues and who is looking to progress their career with line management responsibilities, whilst also working directly on delivering emergency response programmes.
The role will be starting at a time where ShelterBox is going through significant change with a Business Systems Transformation taking place across the organisation to improve our ways of working. This will allow us to be more effective in the face of mounting humanitarian needs and we therefore look forward to welcoming candidates who remain flexible and open to change.
The SESCS will always work within the charity’s aims, objectives and values and comply with all legal and regulatory requirements.
Role purpose
This role will be a core member of the Supply Chain Team, within the International Programmes Directorate and will report to the Programme Supply Chain Manager.
The SESCS will work closely with the Supply Chain Managers, Emergency Team, Regional Directors and Programme Managers and it is expected that the SESCS will be assigned to work mainly on the Emergency Responses and line manage Emergency / Supply Chain Specialists or Junior Supply Chain Specialists. Although other regions and countries may also require support at times.
The SESCS will engage in numerous tasks and projects encompassing the entire supply chain, from global and local scoping, tactical planning, and strategic supply chain management, to negotiation, procurement, and readiness.
The goal of the SESCS is to assist ShelterBox aid recipients by managing humanitarian supplies to provide aid and support to disaster-stricken areas, both from a distance and on-site.
Duties will include but not be limited to:
· Lead and coordinate the design and implementation of the supply chain for an assigned Emergency Response or Programme. This includes assessing and selecting supply options/route; supporting tax free importation and customs clearance; developing last-mile logistics solutions including in-country freight and warehousing; supporting the sourcing of operational services and goods at a local, regional, and global level; advising and reviewing partner procurement; and supporting CVA modalities to ensure high quality, timely responses.
· Responsible for tendering international freight requests to ensure best value, service, and accountability for movement of relief supplies. Including overseeing shipping of aid items by air, sea, road, or rail and arranging the preparation and provision of relevant shipping documentation.
· Establish, develop, and lead on good supply chain relationships with freight forwarders, suppliers, other humanitarian actors, relevant government departments and logistics coordination mechanisms (Logistics Cluster) at both global, regional, and field levels.
· Work with the Emergency Team and wider International Programmes Department to set up partnerships with other organisations.
· Provide line management and support to Emergency / Supply Chain Specialists / Junior Supply Chain specialists. Provide supervision to staff and volunteers during deployment and/or when providing on call remote support.
· Support with developing and delivering supply chain training for internal and external audiences.
· Be able to deploy and be the focal point for supply chain activities, setting up and overseeing the timely delivery of aid items and assistance. Possessing the ability to separate from the main team along with some team members and assume the role of a team leader for that subgroup.
· Be part of a roster and provide an out-of-hours first point of contact for supply chain activities for emergencies and deployed teams.
· Support ShelterBox to seek out new trends, innovations, and best practice in supply chain within the disaster relief sector. Be a champion for supply chain improvements within the International Programmes Department.
· Support the development of Supply Chain approaches, tools, templates policies and procedures to ensure more effective and efficient emergency responses.
· Identify, mitigate, and record supply chain risk in emergency responses and programmes and escalate when required.
· Contribute to delivering emergency preparedness activities.
· Play an active role in driving forward modifications in how we operate to enable ShelterBox to achieve our sustainable supply chain targets which include a significant reduction in carbon emissions.
· In collaboration with Global Supply Chain Manager support the management of prepositioned inventory including monitoring appropriate inventory levels, supporting tactical and strategic replenishments.
· Maintain excellent information management of supply chain activities, to ensure accurate record keeping and accountability and transparency of aid.
· Provide regular reporting and briefings for internal and occasionally external use.
· Promote and demonstrate humanitarian principles in all activities.
· Ensure adherence to ShelterBox procedures and policies including those relating to safeguarding, code of conduct, safety, and security.
Support departmental and cross organisational working groups and projects when required and any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
About the role:
Our Health team has an exciting opportunity for two people to join the team. One of these roles will be a permanent position focused in our North London TST team, and one fixed term appointment (12 months) to join our team in a Camden focusing on Mental Health, with an emphasis on improving the barriers faced by those experiencing homelessness when accessing health care.
As a Health Lead, your role will focus on developing and embedding SHPs health approach into the services the charity provides. It will involve working with and supporting those living within our hostels who have underlying health needs to access and maintain the health care they need. To complete initial health screening tools, create a health support profile plan for each client and to make referrals to and support them in engaging with the correct services (i.e. dentistry, podiatry). In this role you will complete health mapping and use this information to influence partnerships formed with external services to help overcome barriers faced by those experiencing homelessness.
The approach taken with clients will be psychologically informed, incorporating an understanding of Personality Disorder, complex trauma and addiction. The outcomes for your role, include developing positive and sustained relationships of trust with clients, supporting them to engage in health care support and see an improvement in their overall physical health.
About you:
To be successful, you will have:
- A knowledge of (or willingness to learn) about common health issues and the barriers to health access that people experiencing homelessness may encounter.
- Ability to find ways to engage and develop relationships with clients who may have a low level of interaction with and/or suspicion of services.
- Good understanding of local level health set up/services i.e. homeless health providers and teams.
- Confidence in working both as part of a team and independently.
- Skills and understanding of creating and monitoring support plans and record-keeping with regards to client support, safety and safeguarding issues.
- The ability to advocate for and coordinate access to health care for clients with multiple disadvantage.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 24th November at midnight
Interview date: Wednesday 4th and Thursday 5th November via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
GENERAL
The Bridge Project South West delivers the Independent Sexual Violence Advisor Service across Devon and Cornwall for all adults and children who have reported, or are considering reporting sexual assault, rape or sexual abuse. The Bridge Project is a service of TWCC Projects Ltd which is a wholly owned subsidiary of The Women’s Centre Cornwall. The Women’s Centre Cornwall are the lead provider and contract holder for the service which is delivered in partnership with Devon Rape Crisis and Sexual Abuse Services, Intercom Trust, Konnect Communities, The Children’s Society, The Olive Project and West Cornwall Women’s Aid
PURPOSE
Having commenced the service on 1st October 2024, this is an exciting time to join the service. Working closely with the Head of Services, the post-holder will lead the team of experienced staff to realise the innovative new vision for the service.
RESPONSIBILITIES
- Ensure that all adults and children accessing The Bridge Project receive a high quality, trauma informed service that meets their needs and supports any engagement with the criminal justice process
- Ensure that the services are accessible to everyone who needs them and tailored to address any barriers to ensure that individual needs are met
- Ensure that all staff receive high quality line management and support with an emphasis on dynamic caseload management and staff wellbeing
- Line management of Team Leaders and other staff as appropriate
- Provide effective Contract Management including responsibility for performance and reporting
- Ensure that all staff understand their role, practice good professional boundaries and work in accordance with Bridge Project expectations, policies and procedures
- Support the team to embrace the partnership model of working and embed a “team around the person” approach
- Support the Head of Services in strengthening the Bridge Project partnership
- Maintain and develop practice guidelines, procedures and guidance documents in line with best practice, emerging practice and changes in law and other statutory guidance
- Lead effective change management across the service to ensure the successful implementation of improvements and innovation
- Lead on the development and coordination of volunteering and lived experience opportunities across the service including the delivery of training and supporting other staff to deliver training
- Provide support for funding bids and other fundraising activities
- Work closely with the Head of Services on achieving and maintaining relevant service accreditations
- Ensure excellent working relationships and communication protocols with the police, Crown Prosecution Service and Courts.
- Working closely with Impact Manager to fully analyse the effectiveness of interventions for people with different protected characteristics in line with our commitment to Equity, Diversity, Inclusion and Belonging (EDIB).
- To champion Lived Experience voices within the Specialist Support Service and ensure the continued development of comprehensive progression pathways for survivors.
- Ensure that accurate and timely records are maintained by all staff including appropriate case notes, equalities and outcomes monitoring and feedback
- Ensure that safe working practices, including lone working, risk assessments, safeguarding and escalation processes are followed by the whole team and monitored closely by line managers
- Taking an active role in The Women’s Centre Cornwall including attendance at Managers meetings, whole organisation events, reciprocal training, safeguarding and duty cover and representing The Women’s Centre Cornwall alongside the Bridge Project where necessary
- Oversee effective management of any waiting lists and interim support
- Act as a Safeguarding Lead for the servicer
- Completion of internal and external reports including narratives, case studies and data analysis
- Working closely with the CEO and Development Manager to identify and secure additional funding
- To represent the Bridge Project and The Women’s Centre Cornwall at meetings, events and conferences delivering presentations and media interviews as required
- Leading on implementation of agreed annual service development plans within the service including EDIB objectives
- Represent the service at key operational and strategic meetings, locally, regionally and nationally
- Leading effective partnership working including referral pathways and managing sub-contractors and working with lead partners
- Develop and maintain strong and effective working relationships with key external stakeholders
- Ensuring that the service upholds very high standards of confidentiality and is fully compliant with all GDPR requirements
- To undertake the induction training programme.
Our vision is a world in which women and girls are safe, respected and empowered to fulfil their potential free from violence, inequality & oppression
The client requests no contact from agencies or media sales.
Communications Project Manager
Contract: 6 Months Fixed Term Contract, Full Time, 35 hours per week
Salary: £48,314 - £50,729 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in Communications and Project Manager to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Communications Project Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
This role sits in the Communications department, which is part of WaterAid’s Communications and Fundraising Directorate. The Communications department is critical in building the brand and profile of WaterAid in support of delivering the Global Strategy, with a specific focus on the growth of our fundraising, advocacy, and campaigning goals.
The department is a collective of 5 distinct teams: Brand & Strategic Comms, Creative Content, Digital & Content Experience, Media & Talent and Communications Planning. Within each discipline is a highly skilled and diverse team of industry leading specialists and experts, who come together to drive a strategic approach to communications to deliver on the organisations mission.
About the Role:
AThe Communications Project Manager is responsible for leading the project management and the delivery to 2 discreet pieces of work at WaterAid UK. The first, a major global marketing campaign, and the second, a piece of sector leading research.
The role will work across teams and departments to coordinate, steward, and facilitate the success of the projects through active stakeholder and task management, project transparency and supporting collaboration. They will ensure alignment with the set strategic goals of each project, drive key milestones and co-ordinate cross functional delivery teams.
This role is for an experienced project manager who is skilled in navigating complex environments, is a highly skilled communicator, and holds an understanding of communications as a marketing discipline.
You’ll also:
Facilitating Decision Making and Delivery Progress
- Chair and coordinate delivery groups and be accountable for delivery of the project on time, on budget and to a high standard of work.
- Ensure key milestones are completed to appropriate timelines.
- Responsible for the delivery of key drivers of progress such as briefs into specialist teams including analytics, market insight, creative content.
- Support the delivery teams to make decisions and commit to actions. Resolve project challenges quickly by analysing issues, surfacing progress options, and implementing solutions to keep the project moving forward.
- Support representatives within delivery teams to take ownership of their remits and actions – helping unblock challenges, holding them accountable to actions and managing up to steering teams.
Managing Stakeholders
- Work across teams and departments to understand stakeholder needs and support and influence stakeholders to understand each other’s needs.
- Make sure stakeholders are kept up to date and brought into conversations as appropriate for their remit.
Ensure Project Retrospective
- Track project outcomes against defined Key Performance Indicators (KPIs) and objectives.
- Schedule and host project evaluation meeting.
- Write up final project evaluation, including evaluation of project management processes and learning for future.
Project Documentation and Administration
- Define and deliver key documentation of the project including decision making accountabilities, transparent timelines and milestones, assigned responsibilities, communications plans, defined outcomes etc.
- Track and raise dependencies with the delivery team – ensure progress is happening in a logical and feasible order.
- Develop (through collaboration within the delivery groups) project KPIs to meet set Objectives and Key Results (OKRs) or defines outcomes.
Budget Control
- Manage and track project budget, control expenditure and optimise resource allocation.
About You:
- Experience in leading complex projects with large numbers of senior stakeholders.
- Experience in establishing lines of delivery process where complex interdependencies exist.
- Flexible and responsive. Able to adapt to changing environments and priorities as situations develop. Able to support delivery teams to navigate these environments while maintaining progress and quality of output.
- Extremely organised and attention to detail, with a meticulous focus on project details to ensure quality and accuracy in all deliverables.
- Strong verbal and written communication skills, with the ability to engage, influence and update multiple teams, both in the UK and overseas, and key stakeholders effectively.
- Time Management: Ability to manage and prioritise tasks to meet deadlines and keep projects on schedule
- Risk Management: Proficiency in identifying, analysing, and mitigating project risks.
- Negotiation. Able to manage negotiation between multiple stakeholders, ensuring all are heard while still progressing action and maintaining positive working relationships
- Experience in managing budgets for complex projects.
Although not essential, we also prefer you to have:
- Project Management qualifications.
- Experience working in the delivery or strategy of a communications or marketing function.
- Experience working at or with INGOs, including cross-border working.
- Proven experience in using project management technology or ability to quickly pick up such tools.
Closing date: Applications will close at 23:59 on 13th November 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Job Title: Assistant Shop Manager, Guildford
Salary: £23,400 per annum
Team: Retail
Hours: 37.5 hours
Location: Guildford
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Assistant Shop Manager to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.
About the role
Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures
About you
This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.
The post holder must be able to work their contracted hours across the 7-day working week.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: Friday, 15th Novemeber 2024
Interview Date: rolling interviews
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
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Grants Specialist - Job Description
Location- UK & US
Salary Band UK - £51,050
Salary Band US - $85,246
All qualified candidates must submit a cover letter for consideration
About the Fund:
The Fund for Global Human Rights (the Fund) is a leading supporter of on-the-ground human rights groups around the world. Dedicated to identifying and investing in the most effective human rights organizations in regions from Latin America to Africa to Southeast Asia, the Fund for Global Human Rights offers grants and facilitates technical support to ensure the long-term effectiveness and viability of front-line groups working in challenging conditions with scant resources.
As an employer active in the field of human rights, The Fund is deeply committed to the overall well-being of its staff. It envisions a people centric workplace characterized by compassion, empathy, and balance. Its values are respect, integrity, agility, sustainability, and inclusivity. As the organization adapts and changes, it looks to its values to root and guide itself. Values are woven into The Fund Theory of Change and used to guide its direction and make decisions.
This is an exciting time at the Fund, having been undertaking a Strategic Review and being about to embark on an Operational Review to optimize our internal structures and systems to support the delivery of the Fund’s mission and strategic direction.
Your role:
The Grantmaking Operations team sits within the Fund’s Operations department and is primarily focused on ensuring that resources are reaching frontline activist organizations. The team seeks to hire a Grants Specialist who will report to the Managers of Grantmaking Operations and manage the Fund’s most complex grantmaking programs.
The successful candidate will join a high-performing, enthusiastic grants management team, a deeply committed global staff, and an organization constantly learning and adapting to global contexts.
ESSENTIAL DUTIES OF THE POSITION:
Grantmaking
- Manage due diligence and enhanced grantmaking protocols for a highly complex and high-volume portfolio of grants spanning 50+ countries.
- Inform the development and implementation of grantmaking plans, ensuring they are robust and responsive to changing contexts and needs.
- Research compliance and financial regulation for various country contexts as needed and flag potential areas of risk to the Manager of Grantmaking Policy and Models.
- Identify and flag operational challenges that may have an impact on programmatic grantmaking ambitions, potential donor commitments or grantmaking advisory bodies.
- Coordinate with Program and Grantmaking Operations to ensure grants and grantee relationships are managed according to their risk level and operating context.
- Together with Program, Fundraising and Finance teams coordinate grant recommendation processes and timeline for grantmaking portfolios.
- Prepare and organize applicant materials and prospective grantee documents for all LEF cohorts.
- Manage incoming grant proposals and evaluate eligibility of prospective grantees in line with grantmaking due diligence protocols.
- Serve as the primary point of contact for grantees, enhancing grantee relations and maintaining communication in multiple languages, including but not limited to English and Spanish.
- Coordinate translation of grant and program related materials in line with portfolio grantmaking, (i.e., ensuring all grant and program documents are tailored according to program initiatives and compliance needs)
- Participate (and lead as needed) in regular check-ins, strategic meetings and retreats to help coordinate the workflow of grantmaking, shape grantmaking budgets and collaboration with external stakeholders.
- Actively contribute to fundraising stages by integrating data-driven insights and compelling narratives in proposals and evaluation reports.
Database and Systems Administration
- Contribute to the management of the Fund’s grants management system.
- Maintain accurate grant and grantee records – updating grant, organization and contact records daily, updating budget trackers periodically and ensuring OFAC compliance.
- Generate reports and dashboards for colleagues across departments, as needed.
- Code all grantmaking requests and budgeting information.
- Enhance the grants management system functionalities, including coding and back-end development for improved user experience and data integrity.
- Collaborate with Grantmaking Operations colleagues to test new releases to grantmaking database, identifying improvements and addressing bugs.
- Contribute to the design and creation of the EOI and proposal forms in the grants management system.
- Facilitate the successful launch of newly implemented workflows and forms within the grants management system by identifying and assisting in the resolution of issues, ensuring optimal functionality and user experience.
- Support the design and implementation of grantee portals to facilitate efficient interactions and reporting.
- Collaborate with Grants Management colleagues to test new releases to grantmaking database, identifying improvements and addressing bugs.
Project Coordination
- Lead on GM internal projects; brainstorming and implementing workflow solutions to team endeavors, ensuring cohesive and aligned project reporting and closing.
- Provide support to the Manager of Grantmaking Systems & Projects
- Support engagement with all project stakeholders, gathering and integrating feedback to improve project management processes.
- Proactively identify risks associated with projects; recommending effective solutions to ensure successful implementation.
- Inform the scheduling and coordination of project activities, including meetings and deadlines, in coordination with Legal Empowerment Fund team.
- Document project outcomes and adaptations; ensuring learning is embedded in LEF grantmaking operations.
Your Team:
This position is part of the Fund’s Grantmaking Operations Team. The team is comprised of one Director, two Managers and four Specialists spread between the US and UK offices. This position will report to the Deputy Director of Grantmaking Operations and will be based in the UK or US.
You Have - Candidates should demonstrate the following range of skills, experience, and qualities:
- Three years of relevant work experience, e.g., managing workflows, projects, and processes + at least one year of complementary education or experience working in human rights, program, or fundraising
- Demonstrated experience navigating legal and financial frameworks in the UK/US and working knowledge of international grantmaking funding trends and nuances.
- Strong project management skills, including software and people and process management.
- Initiative and strong sense of follow up, demonstrating the ability to keep track of multiple streams of cross-sectional work, and drive forward momentum.
- Diplomacy and the ability to manage sensitive data in a confidential and appropriate manner.
- Excellent organizational, problem-solving, and time management skills
- Exceptional and consistent attention to detail while managing complex tasks and/or large work portfolios in a fast-paced, complex environment.
- Excellent written and verbal communica6tion skills with the ability to convey information accurately and listen effectively.
- Working knowledge of databases and proficiency in Microsoft Office Teams among other applications
- Strategic and analytical thinker; anticipates the impact of changes—small and large on workflows and process.
- Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
- Fluent in English and strong working proficiency in Spanish (written and verbal)
PREFERRED QUALIFICATIONS (I.E. NICE TO HAVE, BUT NOT CRITICAL)
- Experience in a non-profit environment; grants management experience at private or public foundation a plus.
- Experience in or demonstrated interest in human rights and/or social justice issues.
- Additional language proficiency, especially in Spanish, Arabic, or French.
- Familiarity with US and/or UK non-profit compliance requirements and best practices.
- Familiarity with grants management systems, especially Fluxx.
The ideal candidate will also possess the following attributes:
- A constructive and solutions-oriented approach to problem solving.
- Works proactively to address molehills before they become mountains.
- Comfortable in a fast-moving, ever-changing environment.
- Enterprising, curious, and willing to take on new projects.
- Strong interpersonal skills and thrives in collaborative, diverse team settings.
- Customer service oriented; understands who we serve and considers the client(s) when managing change.
Qualified candidates must possess professional proficiency in both written & spoken Spanish.
Qualified candidates must be located in the UK or in the US, specifically in DC, MD, VA, or NY.
Qualifies candidates must submit a cover letter for consideration.
The client requests no contact from agencies or media sales.
Why work for us?
As a new Government has stepped into power – it could not be a more exciting time join the Policy and Advocacy team. CARE International UK is embarking on a new engagement strategy to realise how the UK can make meaningful progress on tackling a key driver of global instability – gender inequality. This is an exciting opportunity for any Public Affairs specialist or campaigner keen to work across Westminster to ensure that the UK Government reclaims its role as leading advocacy for women and girls on the global stage. The role brings with it the opportunity to work with a wide range of stakeholders, from MPs and decision makers, to CARE Internationals wide-ranging programme experts, and across our network of feminist leaders from global majority countries and movements within the UK.
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
About you
We are looking for confident self-starter, with robust experience in influencing the UK Government, who is passionate about social justice, gender equality and furthering the UK development aims. The successful candidate will have experience working with the UK Parliament and high-level decision-makers, along with a deep understanding of the machinery of government and parliamentary procedures.
Excellent project management and the ability to effectively build, manage, represent and work within networks and coalitions for lobbying and advocacy purposes is essential. We are looking for someone who can hit the ground running, with experience of designing and managing campaigns/campaign tactics for social or political change, and bringing an organisation along with them.
About the role
Reporting to the Head of Policy and Advocacy, the role will be CIUK’s go-to on all things Westminster. The role will lead on the development and implementation of CIUK’s Parliamentary Engagement Strategy and support the delivery of the team’s wider political influencing by building relationships with key Parliamentarians, gathering political intelligence and insight, advising senior staff on CIUK’s approach to Westminster and beyond.
The Public Affairs and Engagement Manager will drive forward an exciting new opportunity to embed CIUK’s programmes and evidence base on women’s voice and leadership into creative tactics to influence and engage UK decision makers. In particular, the role will be responsible for driving a new Parliamentary Engagement x New Power Strategy that seeks to connect feminists, activists and grassroots leaders with decision-makers in the UK.
The role is also responsible for supporting alignment of CIUK’s global and domestic influencing by overseeing CIUK’s strategic partnership with Centenary Action – a coalition housed by CIUK and headed up by CIUK Senior Adviser Helen Pankhurst. The role will also involve leading elements of CIUK’s strategic engagement in coalitions and INGOs including BOND, GADN and GAPS to coordinate for greatest impact.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team.
We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.
Closing date: 1 December 2024 at 11pm
Interview date: 9 December 2024
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health Service in Redbridge.
£29,500.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specialist Support Workers provide information, social inclusion, and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.
Well House is a crisis house supported accommodation service that supports individuals for between 14 and 28 days as an alternative to requiring hospital admission for their mental health needs. The service works closely in partnership with a multi-disciplinary team in order to meet individual needs, manage risk and support individuals to achieve positive outcomes. The service operates 24 hours a day, 7 days a week to ensure members of the local community are able to access critical mental health support at all hours. The service receives referrals primarily from a local hospital emergency department and crisis lines, and may receive these referrals at anytime of day or night.
This role involves shift working including weekends, evenings and bank holidays.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website and search REQ005850
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertake support work in partnership with external stakeholders to compliment their interventions
Developing productive relationships with partner organisations to improve service outcomes
Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
Involving customers in the design, development and delivery of the service
Being responsible for the handover of key information between shifts
Provide structured support and guidance to other front line staff in their area of expertise
To lead groups and activities - offering a range of appropriate therapeutic and recovery focused interactions and activities
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Finance and Debt Specialist Advisor
Salary: £28,000 - £32,000
Location: Hammersmith
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
We are recruiting for a talented Finance and Debt Specialist Advisor who has a background in supporting women or children who have experienced domestic violence to make a genuine difference to the lives of survivors. We believe in empowering women and girls to lead safe, non-violent, equal lives and you will play a key role in helping us deliver vital services to those who need them the most. As a Finance & Debt Specialist Advisor, you will provide service users with advice and support on finance and debt. Carrying out comprehensive assessments, via phone and face-to-face, and you will provide advocacy and support that empowers survivors primarily during crises and in the short term. You will also proactively work with other agencies on the service users’ behalf. You will hold a caseload of survivors and work as part of our duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
The service is Pan London and operates within local communities, necessitating travel across all 11 boroughs to deliver outreach support to clients when needed.
About You:
To be successful as the Finance and Debt Specialist Advisor you will need the below experience and skills:
You will have the ability to encourage user engagement with the service through proactive contact. Maintain project logs and collate data from the logs for Team Managers. Proactively assess the needs and safety of any children that women using the service may have. Bring your experience of providing finance, and debt advice and successfully, managing high numbers of calls and/or cases and have a solid understanding (possibly experience) of supporting women who have experienced domestic violence, forced marriage or ‘honour-based violence
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
This is an exciting opportunity for an individual with project management experience and a desire to serve churches in Southwark Diocese as part of an initiative enabling spiritual and numerical growth.
Specific projects have been identified in places across the Diocese of Southwark where there is a clear opportunity for growth and funding has been obtained from the Church of England’s Strategic Development Funding (SDF) to support these projects. This role will be key in the successful implementation of our strategy in each of these places, ensuring the plans are implemented and all strategic and operational aspects of the project are co-ordinated and monitored. An important component of the role is to identify the lessons that are being learned so that these can be replicated to good effect across the Diocese and the wider church.
The Project Manager is responsible for day to day management of the project from initial set up through to successful delivery, working closely with the Programme Manager. This will involve the implementation, co-ordination and tracking of the project plans for the projects that comprise this SDF funded initiative.
About you
- Relevant experience of managing projects in a complex environment is critical, as well as the ability to work with a diverse range of stakeholders from different disciplines and with differing viewpoints.
- You should have a good awareness and understanding of techniques for planning, monitoring and measuring programmes and projects, including risk management, with a proven ability to support organisational change.
- A good understanding of the structure, breadth and dynamics of the Church of England will be important, along with the desire to serve our churches and support a fruitful future.
Are you interested in applying? Please view the Job Information Pack for full and further details about the role, including shortlisting and interview dates.
About us
The Diocese of Southwark is one of the 42 dioceses of the Church of England, created in 1905 from part of the ancient Diocese of Rochester. The Diocese covers South London and East Surrey, is one of the largest Dioceses in the Church of England and the most diverse, and is divided into three episcopal areas: Croydon, Kingston, and Woolwich. It has the London home of the Archbishop of Canterbury and has the centre of the Church of England in the diocese, Lambeth Palace. Today the Diocese ministers to nearly three million people over an area of 317 square miles through its 293 parishes and 105 church schools, educating more 37,000 young people. The churches offer welcome, care and dignity to their parishes, supporting those in education, hospitals and prisons, and pioneering communities seeking to reach out and serve in new ways.
Equal Opportunities
The Diocese has a strong commitment to equal opportunities and will not discriminate on the grounds of race, nationality, age, sex, disability, marital status, sexual orientation, religion or belief. Its employees are expected to abide by the Equal Opportunities Policy which embodies these principles.
Welcome to the Diocese of Southwark, where we seek to be Christ Centered Outward Focused in all we do.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Senior Events and Partnerships Manager to join our Events and Partnerships Teams. This role will require the successful candidate to proactively lead our Events Team to review and overhaul our current events programme before implementing a varied and exciting refreshed programme which will engage new and current supporters as well as the local community and our children, young people and their families.
They will also lead our Partnerships Team to develop and maintain and grow long-term, high value and multifaceted community, group and corporate partnerships to maximise income, value and influence for The Children’s Trust.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
- Working alongside the Head of Public Fundraising, you will strengthen and implement business planning, pipeline and budgeting processes as well as devise comprehensive audience-led stewardship plans, maintaining momentum and focus to achieve targets.
- Lead the implementation and delivery of the strategy for the Events and Partnerships teams and work with the Head of Public Fundraising and the teams to develop and review strategies to maximise income from events and partnerships
- Manage partnership pipeline including building opportunities with new businesses to increase the range, value and number of partnerships for The Children’s Trust
- Lead the Events team to review and overhaul our current events programme so that we are maximising net income and ROI as well as meeting the needs of our supporters and local community, and building connections and long-term relationships with our events supporters
- Work across the Retail, Fundraising and Communications directorate to maximise opportunities for contact mapping, cross-sell and support the activity of other teams within the directorate (including but not limited to stock donations, sponsorship of committee-led events, pro bono support, gifts in kind etc.)
- Be responsible for the implementation of the budgets and delivery of income and expenditure against the plans
- Bring the Events and Partnerships teams together to ensure that we are seizing opportunities to integrate the programmes, for instance through corporate sponsorships of events, employee volunteering or participation, donated goods for raffles and auctions, match funding and more
- Develop relationships with colleagues across the Public Fundraising Team, wider directorate and organisation to ensure that opportunities for engagement, integration and promotion of events and partnerships are maximised and publicised
Interview Date: TBC
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
We are a multi-award winning, creative and innovative organisation, with an ambition to make our mark in the mass marketing arena. We’re looking for an experienced direct marketer who is proactive, passionate and creative in their approach and who believes in creating a personal and rewarding experience for the UK public to make a difference to the lives of the world’s most vulnerable children.
The Individual Giving Manager will report into the Senior Individual Giving Manager and is responsible for delivering key Individual Giving campaigns and projects, including our stewardship retention programme via a range of direct marketing channels, in order to drive income and achieve our strategic objectives. You will also be responsible for the ongoing monitoring, continuous improvement and success of our Individual Giving campaigns that provide low risk, unrestricted income - crucial to our future growth as an organisation.
The Individual Giving Manager will be responsible for helping to devise, and then deliver, our Individual Giving retention programme to our warm donor base – which includes Regular Giving Upgrade, Reactivation and Cash to Conversion campaigns, as well as Cash appeals, Stewardship communications and welcome journeys for new donors. You will work with a range of channels including telemarketing, email, SMS and direct mail. We are not aiming to replicate existing Individual Giving models, so you will take a bold and pioneering approach to mass marketing and stewardship, breaking down conventional barriers to achieve transformational growth.
You will be experienced in direct marketing – creating compelling propositions and content, able to plan and carry out sophisticated stewardship journeys, whilst ensuring there are robust systems and processes in place to execute superb supporter care.
You will work closely with the Acquisition team to ensure activities are optimised and integrated at all times. You will have a strong campaign management approach (from planning to evaluation) and be responsible for the ongoing monitoring, continuous improvement and success of each campaign you deliver, using data and insights to shape future campaigns and helping to grow unrestricted and sustainable income.
Your responsibilities:
- To be responsible for delivering War Child’s Individual Giving supporter retention programme, including cash and emergency appeals, warm telemarketing (upgrade, reactivation and C2C), welcome journeys and a series of engagement communications across the year. Our multi-channel approach requires a good knowledge of telemarketing, email, SMS and direct mail, as well as KPI monitoring, analysis and learning for the continuous improvement and success of the programme. You may also be required to carry out some Regular Giving acquisition activity as needed.
- To work closely with the Acquisition team and Senior Individual Giving Manager, to ensure all campaigns and supporter journeys are well planned, joined up, and motivate potential and existing supporters with a personalised and rewarding experience. This includes the planning and delivery of strategic supporter journeys, and creating new processes to ensure maximum effectiveness and efficiency across the programme.
- Monitor income and expenditure for each campaign you deliver against targets and budgets, and provide regular reports and updates on progress and performance (including the attrition of donors).
- Draw on fundraising knowledge and expertise to support the Senior Individual Giving Manager and Head of Individual Giving with the overall supporter retention strategy, including making key recommendations on targets, opportunities for growth, scale back, and spend needed, while considering the external environment / trends across the sector, audience insight and campaign learnings – helping to influence strategic decisions on future investment.
- Ensure excellent stakeholder and agency management, so that War Child is in a strong position to motivate sector specialists to engage with our brand and form long-term relationships.
- To maintain an up to date knowledge of current activities at War Child and be an advocate of the War Child brand.
- Work closely with the Fundraising Compliance Manager and other key team members to ensure that all marketing activity is in line with compliance regulations set by the IOF, DMA, ICO, Fundraising Regulator and GDPR legislation.
- Contribute to creating a culture committed to the safeguarding of children and adults, and compliant to WCUK’s Child Safeguarding and Adults at Risk Policies.
These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the post.
You are:
- An experienced Individual Giving fundraiser, with demonstrable knowledge of mass market channels, supporter retention campaigns and direct marketing principles, ideally gained within an international development or humanitarian NGO setting so you can present War Child’s work with authority.
- Someone with a proven track record of successful fundraising results, maximising the potential income across every campaign you are responsible for, and delivering against income targets to budget and on schedule.
- Analytically and numerically strong, and confident in using Excel. Able to take an evidence-led approach to enhancing performance, by analysing data patterns and trends (including the attrition of donors), and using a range of KPIs to monitor and predict performance.
- An excellent copywriter, someone who is passionate and experienced at crafting compelling direct marketing copy, creative and journeys for Individual Giving donors.
- Experienced at using a relational database to support and report on fundraising activity, using insight and analysis to identify opportunities.
- An excellent communicator with strong relationship-building skills internally and externally.
- An excellent multitasker who can prioritise a demanding and varied workload efficiently.
- Someone with a good understanding of the principles of fundraising regulation and GDPR, and its implications for fundraising policy and practice.
- Highly organised, process driven, proactive and have an excellent eye for detail.
- Willing to work outside of normal working hours where needed, in response to emergencies.
All candidates for roles based in London are required to have the right to work in the UK.
Child safeguarding
Our work with children to keep them safe is the most important thing we do. We are committed to the safeguarding of children in all areas of our work. Successful applicants will be expected to be compliant and sign up to our Child Safeguarding policy.
We are driven by a single goal – ensuring a safe future for every child affected by war.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Renaissance Foundation our mission is to inspire young people with caring responsibilities and/or chronic health conditions to reach their full potential through a three-year programme, using the power of inspiration, creative and digital learning and vocational development. Our programme is designed to create high aspirations, build resilience and confidence in public settings and support positive engagement with society.
We are looking for a capable, proactive person to oversee the management of RF’s programmes. You will be at the frontline of our work, working with key partners, young people and other stakeholders to make an impact. You will be responsible for all aspects of programme management and promotion of the programme through various outreach efforts. Please see the attached job specification for more information about the role.
This is a wonderful opportunity for someone who is passionate about improving the lives of young Londoners to work with a driven team in a small, but impactful, charity. We can be fairly flexible on start date but ideally the role would begin by January 2025.
We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. Even if you don't feel that you meet every single requirement, we still encourage you to apply.
Our mission is to inspire and empowers young people with caring responsibilties and/or chronic health conditions to reach their full potential.