Software Jobs
JOB PURPOSE
UK for UNHCR is looking for a Digital Communications Officer to join its team, raising vital support for displaced people around the world through creative campaigns such as the Refugee Dictionary, Cuppa Hope as well as fundraising appeals and partnerships.
Reporting to the Digital Communications Manager, the Digital Communications Officer will have particular focus delivering day to day social media communications, including community management, publishing, content management and development. This role will also support wider digital communications activities, such as with the Senior Digital Communications Officer who manages the website.
This involves identifying opportunities to amplify appeals, campaigns and partnerships through social media to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as thematic campaigns and PR moments throughout the year.
One of your first focuses will be helping grow and verify UK for UNHCR’s TikTok account and LinkedIn presence, in addition to transitioning the charity’s channels to a new social media management tool. You will also work closely with the wider Communications team in supporting online and offline fundraising appeals.
The Digital Communications Officer will also work with the wider Communications team to identify and support storytellers (including refugees and supporters) to share their stories through the charity’s social media channels.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
Planning, coordination and growth
- Deliver and schedule social media content on a daily and weekly basis, with flexibility to respond to news events and emergencies at short notice.
- Produce or commission multimedia content, including videos, graphics and photography to support charity activity on social media.
- Apply understanding of UNHCR’s humanitarian work to deliver strong storytelling and relevant content to the audience.
- Adapt content from UNHCR’s head office and field communications to localise for UK audiences.
- Develop social media editorial plans to amplify campaigns, milestones and events.
- Deliver planning and scheduling in a timely manner and be quick to respond to news and emergencies.
- Flag and navigate political sensitivities in line with UNHCR and charity policies.
- Deliver on a paid media strategy to amplify social media content more broadly, with a focus on Meta ads manager.
- Update and maintain community management guidelines on a regular basis.
- Work closely with the Communications Coordinator to monitor and moderate all of the charity’s social media channels.
- Other support for digital communications as required, such as helping cover website activities when colleagues are on leave.
Analytics, reporting and best practice
- Deliver regular reports outlining the performance of our content and channels, ensuring we’re on track to reach 100k followers by the end of 2026.
- Create and lead on a testing roadmap, leveraging new features across all social media channels.
- Keep up to date with social media content trends, news and tools to inform best practice and strategy.
- Provide subject matter expertise, proactive assistance and advice as required for planning and delivery of digital and supporter journey projects.
- Observe all legal and legislative requirements, comply with policies and procedures, and demonstrate a high level of confidentiality and integrity.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience using native social media tools, like Meta business manager and YouTube Creator studio, to manage online communities.
- Experience of creating social media content that created an impression, raised awareness and prompted followers to take action.
- Experience of identifying and driving iterative improvements to digital channels through testing and analytics.
Essential Skills/Knowledge
- Proficient in using social media tools to evaluate performance and identify improvements.
- Proficient in creating content for online use, using software such as Adobe Suite, Canva or similar, to edit and produce basic assets.
- Researching images and writing compelling copy for different audience profiles.
- The ability to prioritise multiple tasks, working proactively and sometimes under pressure.
- Good attention to detail, strong ability to proofread and pick up inconsistencies.
- Understanding of data protection principles.
- Excellent stakeholder and relationship management skills.
- Proficient in Microsoft Word, Excel and PowerPoint.
- An interest in global humanitarian affairs.
Desirable Skills/Experience
- Working in a not-for-profit or advocacy organisation.
- Experience with refugee issues or field work.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 9am, Monday 9th December 2024
First stage interviews: Week commencing 9th December 2024
Second stage interviews: Week commencing 16th December 2024
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
The Head of Public Affairs & Stakeholder Relations is a strategic and dynamic leadership position within the Policy and External Affairs directorate. You will lead and manage our influencing and engagement work with key policy, government, political and wider sector stakeholders. Your role will be essential in fostering and maintaining our corporate narrative and in building relationships that support our organizational objectives.
This role requires a deep understanding of Youth Futures’ policy work, our strategic corporate objectives together with the outside policy, political and sector landscape. The individual needs to have strong organizational and project management skills, excellent communication skills, and the ability to build credibility with senior internal and external stakeholders.
The role will be a permanent job share 24.45 hours a week. Working days will be Monday to Wednesday.
This role can be based at any of our hubs located in London, Birmingham or Leeds and we currently operate a hybrid working model.
For more information and to apply, please download the job recruitment pack.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.
The client requests no contact from agencies or media sales.
Job Title: Event Fundraiser
Location: London/Home
Salary: £28,337 - £31,485 per annum + plus London weighting allowance £3,366
Working Pattern: Full-time, flexible with hybrid working options
Are you passionate about creating unforgettable events that bring people closer to a vital cause? Do you have a talent for engaging supporters and building relationships? As an Event Fundraiser at this large Children's charity, you'll be at the heart of their work, designing and delivering impactful events to inspire high-value supporters to make a difference in children's lives.
You will be responsible for managing a portfolio of high-profile events designed to engage the charity's most valued supporters. You'll collaborate closely with the Major Giving and Partnerships teams to ensure each event not only maximises income but also strengthens relationships, giving donors a meaningful connection to the cause.
In this role, you'll:
- Develop and deliver a compelling portfolio of engagement and stewardship events.
- Forge strong relationships with both internal teams and external suppliers, from venue managers to caterers, to bring each event to life.
- Research and curate creative ideas for venues, entertainment, and activities that will make each event unforgettable.
- Manage event budgets and maintain accurate records to ensure delivery of exceptional events within financial targets.
- Regularly update and manage supporter data in line with data protection policies.
About You:
You'll bring experience in planning and executing high-quality events, ideally in a fundraising or similar environment. You're a natural relationship-builder who thrives in collaborative settings, skilled at negotiating and achieving objectives through strong partnerships. Here's what else we're looking for:
- Excellent project management and organisational skills, able to juggle priorities and meet tight deadlines.
- An eye for detail, combined with the creativity to design engaging and impactful events.
- Proficiency in CRM systems like Raiser's Edge and familiar with essential software packages (Word, Excel, etc.).
- Budget management experience to help you deliver financially sustainable events.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take lead on developing and moving forward our outreach service in South Camden.
We are now looking for a motivated and efficient Project Manager to oversee our established outreach service in South Camden, which provides support to adults with mild-moderate learning disabilities and a range of other needs, including mental health and complex health needs.
The role will include coordinating and providing excellent person-centred care and support to service users, to enable people to live independently in their own home and be supported in all areas of day-to-day living. You will also oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to people with learning disabilities.
You will be involved in developing and implementing a range of creative and innovative new activity groups focusing on social interaction, learning and general wellbeing for service users with learning disabilities, promoting their independence and reducing reliance on 1:1 support.
The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
How to apply: Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the job description and person specification in your statement and explain how you meet the criteria.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Head of Business Development
Contract: Full-time and permanent
Location: Hybrid working in Sidcup, Greater London 2 days per week and remote
Salary: Remuneration will be commensurate with experience plus benefits
Reporting: this role will report to the CEO
Purpose
The purpose of the role will be to lead business development across Development Pathways with the aim of sustaining and expanding our business portfolio through engaging with more clients and business opportunities, overseeing the development of new products, building our consultant and associate network, enhancing our internal capacity to generate business and maintaining and developing our brand through effective communications.
Responsibilities
The responsibilities of the Head of Business Development are:
Strategy and leadership:
· Developing and leading our business development strategy and plan to consolidate our current portfolio and move us into new areas of growth.
· Providing strategic oversight and management to improve business development functions and increase fee-based revenue, coordinating across our country offices.
· Building and managing to a high standard a strong business development and communications team aligned to the needs of the organisation.
· Ensuring that we are aware of the latest trends in our focus sectors, monitoring competitors and reviewing Pathways’ offering considering competitors’ developments.
· Participating in the Senior Management Team and contributing to leadership and decision-making across Development Pathways
New business development:
· Setting up and maintaining systems and procedures for detecting potential business and tender opportunities through different channels (e.g. online portals, outreach, etc.)
· Building relationships with decision makers within potential client organisations and partners.
· Developing and growing our network of consultants, ensuring Pathways has access to the right knowledge and skills to implement new projects.
· Overseeing the timely delivery of high-quality proposals, submissions and bids across the organisation.
· Oversee the monitoring and evaluating of our business development opportunities.
Communications and marketing:
· Overseeing our communications portfolio including the development of high-quality materials to promote our services and brand to new clients and to reflect best practice in the thematic areas and locations within which we operate.
· Ensuring that our brand reflects Pathways’ values, expertise and the requirements of the global marketplace
· Securing conference opportunities and sustaining general brand development opportunities.
· In coordination with our technical team, ensuring that we maintain our reputation as a thought leader in international development, in particular, on social protection.
· Representing Pathways at relevant senior meetings, conferences and partner and client meetings.
Other:
· Provide effective line management to members of the business development and communications team and external consultants supporting these functions, as required.
· Ensuring compliance of all aspects of business development with relevant policies, regulations and legislation, e.g. GDPR.
· Engaging in other areas of work as determined by the demands of the business and the CEO.
Person Specification
The Head of Business Development should have the following qualifications, skills and competencies:
Essential Qualifications and Skills:
· Relevant undergraduate degree in business, international development or similar.
· Demonstrable and adequate skills and experience in leading business development in the area of international development.
· An enthusiastic entrepreneurial spirit.
· Demonstrable and adequate skills and experience in effectively managing individuals and teams.
· Experience in organization-level leadership positions.
· Excellent interpersonal, time management and communications skills.
· Ability to take initiative and work independently.
· Commitment to social justice, gender equality and women’s empowerment.
· Ability to travel internationally as required.
Desirable:
· Master’s degree
Terms of Employment and Benefits
Recruitment will be at the senior level and is a permanent and full-time post. Along with the basic salary, the successful candidate would receive an attractive package of the following:
· Fulfilling work: work directly in support of some of the world’s most underserved communities and in a dynamic and successful team, in particularly supporting the expansion of social protection systems globally.
· Flexible work: Development Pathways offers employees flexible work hours and part remote working options, with a requirement to work in the London office for at least 2 days per week (currently on Tuesdays and Thursdays)
· Generous time off: recharge with 30-holiday entitlement plus standard bank holidays.
· Travel the World: we expect the successful candidate to travel overseas for work for up to a month in a year.
· Health and well-being provision: access to the company private health care scheme (after the satisfactory completion of the probationary period), pension scheme and Employee Assistance Programme.
· Commitment to professional development opportunities: we encourage our staff to participate in professional learning and development.
· Provision of a company laptop.
· Working at home benefit
· Travel to work allowance, and
· Access to Development Pathways’ bonus scheme
How to apply
We invite interested candidates to please apply for the post by including the following:
- A cover letter explaining why you are applying for this position, and how you would be a good fit for the post of Head of Business Development. Please include your salary expectations in your cover letter.
- A CV (curriculum vitae) specifying your qualifications, education, and relevant work experience for this role.
Closing date for this post will be 13th December 2024.
Applications should be submitted by email.
While this is a UK based post, we welcome applications from other countries and would be willing to consider a sponsorship visa for the successful candidate.
Applications will be reviewed on a rolling basis and high-quality candidates may be interviewed before the closing date. We retain the right to close this recruitment without notice.
Due to the high number of applications expected, unfortunately only short-listed candidates will be contacted.
Applicants, please note the Privacy Notice on our website.
Development Pathways is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications and abilities without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, or disability status.
About us
Founded in 2010, Development Pathways has grown into an internationally respected consultancy and advisory organisation, providing high quality consultancies and project management throughout Africa, Asia, the Middle East, and the Pacific, in social protection and broader social policy, socio-economic analysis and research, training and software development services. We have a strong commitment to social justice, gender equality, women’s empowerment and inclusive development. We currently work in a number of countries across Africa, Asia, the Pacific and Latin America.
We currently employ 56 staff across our four offices, who work alongside a global network of trusted consultants. Our four main offices are located in the United Kingdom (London – Sidcup), Kenya (Nairobi), Australia (Sydney) and Jordan (Amman). As an employer, we put our staff first and are committed to flexible working practices and developing our staff’s professional capabilities. For more information about our organisation, please our website.
The Head of Business Development is a key leadership position within Development Pathways. The successful candidate will have overall responsibility for business development. They will lead a small team in London and engage with our offices in Kenya, Australia and Jordan to support and guide them as they engage in business development. The successful candidate will be expected to expand our business portfolio by continuing to engage with current clients but also seeking to enter into innovative areas of new business. They will also contribute to the broader leadership of Development Pathways as a member of our leadership team.
This position will be located in our London office. It is open to high calibre, qualified candidates from outside the UK, as we will be able to provide a visa for those who do not have the right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are seeking a dynamic Operations Manager to lead the next phase of our development, building on the strong foundation we've established.
In this key leadership role, you'll ensure smooth, efficient operations across all functions, including finance, HR, facilities and communications, managing a small, dedicated team. Your work will directly support our teams in delivering vital services, reaching key targets and achieving our mission, offering you the chance to make a lasting impact in a growing, purpose-driven organisation.
This fast-paced role requires a proactive, resourceful individual who can manage daily operations while considering the bigger picture to implement new ways of working. As part of the Senior Management Team, you'll also help shape and deliver our organisational strategy.
Additionally, you will have the unique opportunity to co-lead our participation in the London Communities Human Rights Programme, a four-year project aimed at embedding a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.
Key Responsibilities
- Finances
- Ensure robust financial management and controls, supported by the Director and an external financial consultant, with a focus on achieving value for money; effective risk management; timely and accurate reporting; increased financial literacy within the organisation and efficient use of resources.
- HR
- Lead the development and implementation of HR initiatives, systems and procedures that are efficient, aligned with best practices and reflect our values and strategic goals. Ensure staff are well-supported, with a robust performance management system in place across the organisation. Collaborate with the Senior Management Team to foster a learning culture, enabling staff to work at their best and achieve success as a team.
- Facilities and Compliance Management
- Ensure efficient management of facilities and full compliance with legal and regulatory requirements across health and safety, data protection, cybersecurity and other operational standards. Collaborate with the Senior Management Team to uphold quality standards, including the Advice Quality Standard, Office of the Immigration Services Commissioner, London Youth Quality Mark and Investing in Volunteers.
- Other
- Oversee the management of IRMO’s social media platforms and website
- Oversee the organisation of key events, including our Annual General Meeting, staff meetings, training sessions, strategy day and other organisational events
- Lead, inspire and manage the Operations team in line with IRMO's policies and procedures, supporting team members to achieve their full potential
Person Specification
- Essential
- At least three years of experience in a similar role
- Strong understanding of finance and budget management for an organisation of IRMO’s size (£850,000 turnover)
- Experience with QuickBooks or similar accounting software
- Understanding of UK employment law, HR best practices, health and safety, data protection and safeguarding
- Excellent written and spoken communication skills in English
- Tech-savvy, including knowledge of Google Workspace and Microsoft applications
- Strategic understanding of how financial and operational management supports service delivery, with a commitment to continuous improvement
- Skilled in streamlining systems, processes and procedures for enhanced efficiency
- Proven ability to take ownership of projects from conception to completion with minimal oversight
- Highly organised, able to manage workloads and balance tasks effectively in a fast-paced environment
- Adaptable and proactive, capable of solving problems independently with limited resources
- Excellent interpersonal skills, with a collaborative approach and the ability to handle sensitive information discreetly
- Understanding of charity governance and the challenges facing the charity sector
- Strong understanding of issues facing migrants in the UK, particularly the Latin American community
- A commitment to IRMO's vision, mission, and values
- Desirable
- AAT Level 3 Advanced Diploma in Accounting (or equivalent) or equivalent work experience
- Ability to communicate in Spanish and/or Portuguese
We aim to recruit the most suitable candidate for each role and welcome applications from individuals of all backgrounds. We particularly encourage applications from individuals who identify as members of underrepresented or minoritised groups, as well as from Latin Americans and those with lived experience of the immigration and asylum system, to better reflect the community we serve.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Are you passionate about making a difference in the lives of people affected by homelessness, complex needs, and involvement in the criminal justice system? Do you have the leadership skills to drive positive change in an innovative and supportive environment? If so, we have an exciting opportunity for you to join our team as a Service Manager overseeing our Accommodation Services and our Peer Mentoring Outreach Service.
We are a dynamic organisation committed to supporting individuals facing the most challenging circumstances, helping them rebuild their lives with dignity and independence. Our services provide vital accommodation, specialist support, and peer mentoring to those affected by homelessness, mental health issues, substance misuse, and contact with the criminal justice system.
ABOUT THE ROLE
As a Service Manager, you will play a pivotal role in leading our dedicated team to deliver high-quality, person-centered support for service users. You will oversee accommodation projects that provide safe and stable housing for individuals experiencing homelessness and ensure that tailored support is available for those with complex needs.
You will also manage our Peer Mentoring Outreach Service, which empowers individuals with lived experience to mentor and support those at risk. Through innovative and inclusive approaches, you will help foster resilience, self-confidence, and long-term positive outcomes for service users.
Shift Pattern: 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm with flexibility. Participation in the On-Call out of hours rota is also required.
ABOUT YOU
To succeed in this role, you will be an experienced and compassionate leader with a track record of managing services for vulnerable groups. You will be confident in developing and implementing strategies, leading teams, and working collaboratively with a wide range of stakeholders.
We are looking for someone with:
- Experience in managing services within the housing, homelessness, or social care sectors.
- Strong knowledge of complex needs such as mental health, substance misuse, and involvement in the criminal justice system.
- The ability to inspire and lead teams, fostering a positive, supportive, and inclusive environment.
- Excellent communication and partnership-building skills.
- A commitment to person-centered care and an understanding of trauma-informed approaches
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
What would we like, but not essential?
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
What we offer
- A supportive and inclusive working environment
- Competitive salary and benefits package
- The opportunity to make a real impact on people’s lives
- 25 days annual leave, increasing with the length of service
- Ongoing Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
OVERVIEW OF KEY RESPONSIBILITIES
- Leadership & Management: Lead, motivate, and develop a team of staff and volunteers to provide high-quality services.
- Service Delivery: Oversee the provision of accommodation and outreach services, ensuring they meet the needs of individuals affected by homelessness, complex needs, and the criminal justice system.
- Partnership Working: Work collaboratively with statutory agencies, charities, and community organizations to coordinate support and build effective referral pathways.
- Budget & Compliance: Manage budgets, ensure compliance with relevant regulations and standards, and meet contractual obligations.
- Strategic Development: Drive continuous service improvement, implementing new initiatives to enhance outcomes and address the evolving needs of service users.
- Peer Mentoring Program: Oversee the peer mentoring program, providing guidance and support to mentors who use their lived experience to help others.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI).
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Systems Accountant - Unit4 | Permanent | £65,000 - £69,000 + Benefits | London / Hybrid
For one of the most loved animal charities in the UK, we are recruiting a Systems Accountant to develop and optimise their financial systems and improve financial and non-finance reporting though Unit4. Reporting to the Director of Finance, this role will ensure the Unit4 system is robust, and will enhance the value of financial data, providing insights to support the accounting function and overall systems and management tools used to inform the organisation. This will be a key role in connecting Finance and IT functions, and the delivery of any finance system changes and enhancements to Unit4.
Main Duties:
- Lead the development of UnitT 4 ERPx and ensure the integration of extensions (e.g., Salesforce)
- Act as systems administration workstream lead of Unit4 ERPx, including 3rd party software
- Manage all incidents and process requests and ensure SLAs are maintained
- Act is the Unit4 Super-User
- Define learning and training needs for all end-users and drive best practice
- Maintain documentation of the financial system procedures, workflows and controls
- Act as the Business Analyst for finance operations across the charity, creating a systems improvement roadmap
- Build financial reports in Unit4 to provide insights and recommendations to managers
- Partner with internal stakeholders regarding system requirements
What will you bring to this role?
- Significant, hands-on experience with Unit4
- Strong analytical skills and experience of optimising financial accounting systems
- Strong experience of building and maintaining relationships with internal and external stakeholders
- Hands-on experience of producing and delivery systems training to end-users
- Experience in financial systems management and 2nd 3rd line support
- Ideally experience of working in the charity sector
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Team: Finance
Location: Remote
Work pattern: Monday-Friday, 7 hours per day
Salary: Up to £53,353 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Financial Accountant:
- To lead and manage the financial accounting function including accounts receivable and payable and VAT with a team of 6
- To oversee financial processing for the whole organisation
- To develop and operate robust financial controls
- To provide cash flow management and forecasting
- To support end to end process ownership and improvement across the Finance function
- To provide support to all finance system users
- To maintain and develop the finance systems
About the Finance team:
- This is a key role within the Operational Finance team which forms part of the wider Finance function of the charity. The wider Finance team is made up of around 25 people.
- We have recently implemented a new Finance system and are looking for opportunities to maximise the benefit of our investment through improved process, data and analysis.
What we’re looking for in our Senior Financial Accountant:
- Experience of managing a team of at least six people
- Experience of building statutory accounts from trial balance and administering accounting software
- Experience of managing a balance sheet
- Excellent people management skills with the ability to communicate effectively at all levels
- Experience of working within the charity sector
- Experience of working with large finance systems
- Ability to build and maintain positive working relationships
- Excellent organisational skills
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more
Application closing date: 28th November 2024
Virtual interview date: w/c 9th December 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
Return Fundraising is looking for an experienced Data Manager to lead the team responsible for overseeing all data services within the business. In this role, you will ensure that data is collected, stored, processed, and reported accurately and efficiently to support exceptional telephone fundraising.
The Data Manager plays a critical role in data compliance, processing, and analysing client data. During campaigns, the team produces exports to clients and third party suppliers, including payment processors and fulfilment houses, and supports the fundraising team to improve the fundraising results using data analysis and segmentation.
You’ll need to be experienced in data management, proficient with databases and Excel, and it would be advantageous to have familiarity with reporting tools and processing software.
Our preference is a hybrid role, working from home with 2 days a week in our London office, however consideration will be given to candidates who live further afield and are looking for a fully remote based position.
Consideration will also be given to a part time role of pro rata 32 hours per week over four days.
Return Fundraising
We were founded in 2015 by former charity employees, and today, we’re proud to be one of the UK’s largest telephone fundraising agencies.
Our team of specialised career fundraisers deliver sector-leading results, and we provide insight, strategy and tailored support to maximise the impact of our charity client’s campaigns.
Main Responsibilities
Data Processing
- Oversee data processing, ensuring data integrity, storage, and secure transfer practices align with industry standards.
- Manage data formatting, ensuring data is accurately prepared and uploaded for clients, suppliers, and our dialer system.
- Implement and maintain rigorous data quality checks, guaranteeing accuracy, completeness, and consistency across all data records.
- Ensure adherence to data handling best practices.
Compliance
- Oversight of data protection and GDPR / DPA2018 practices across the business, with the support of the Director of Data & Operations.
- Understanding of the Fundraising Regulator’s Code of Practice and making sure that day-to-day practices meet our high standards.
Analysis
- Analyse current and historic fundraising data to provide clear segmentation strategies which improve campaign effectiveness.
- Develop and monitor SQL-based dialling rules, adjusting based on performance metrics.
- Produce insightful reports for internal stakeholders, assisting in data-informed decision-making and operational improvements.
People Management
- Manage, develop, and support the Data Assistant, conducting regular performance reviews and one-on-ones.
- Provide training and guidance on data protection, data handling, and operational standards, promoting continuous learning and growth within the team.
Administration
- Maintain comprehensive data logs and prepare up-to-date process documentation.
- Identify and implement process improvements to streamline data operations and support overall business objectives.
Skills
Essential
- High-level proficiency in Excel and experience with structured data schemas.
- Proficient in data segmentation and analysis
- Understanding of data protection best practices
- Understanding and application of basic SQL
- Ability to thrive under pressure, manage conflicting priorities, and take ownership of responsibilities.
- Adaptable and positive approach to change.
Desirable
- Experience working with databases and project management.
- Understanding of fundraising and/or telemarketing sectors.
- Familiarity with reading dialler reports and making informed operational adjustments.
- Knowledge of the Fundraising Regulator’s Code of Practice.
- Experience with APIs and/or automation software such as Zapier.
- Line management experience, including training and development.
Travel
Occasional travel within London and the UK may be required for client meetings, conferences, and training events.
Offer
- Annual salary of £37,000 to £40,000 depending on experience and location
- Full time permanent contract of 37.5 hours per week Monday to Friday,
- Consideration will be given to a 32 hour week over Monday to Thursday, with a pro rata salary
- Hybrid working with flexible working from home and office days
- Consideration will be given to a fully remote position with a salary adjustment
- 25 days of annual leave (plus bank holidays), rising 1 day per year up to 30 days after five years of service
- Laptop, plus home working equipment including chair, desk and monitor
- Pension contribution of 3%
- A small business environment where you can make quick decisions and interact with everyone from managing director to fundraisers
- Being able to support some of the UK’s best charitable causes and raise vital funds they need to keep funding their projects
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Finance Manager
Reports to: Director
Salary: £200 per day
Hours: 1 day / 8 hours per week
Terms: Fixed term contract for 1 year
Location: Central London and / or remote working. 1 day per month required in London office.
Closing date: Monday 25 November 2024
Non-UK nationals will require current and valid permission to work in the UK. No agencies please.
____________________________________________________________
Background
Art Explora UK was founded in the UK in 2021 and is registered UK charity no. 1202489. We are a small team of 5 based in Somerset House, London. Art Explora has offices in France and the UK.
Art Explora’s mission is to increase access to arts and culture, encouraging new forms of participation and engagement between arts and audiences. We work in partnership with artists, cultural organisations and communities, across all art forms, to create transformative cultural experiences and encourage a life-long love of the arts.
Overview of this role
We are looking for an experienced Finance Manager to set up robust systems, oversee all our financial operations and provide strategic financial planning to the director and board. You will work in partnership with our external accountants who provide annual audited accounts.
This new position will assist with streamlining current systems, setting up new processes, and supporting the director to achieve robust, transparent and accurate financial management for this new and ambitious art charity.
You will work in a small but dynamic team who share a passion for arts engagement and the positive benefits of access to arts and culture.
Responsibilities
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Oversee all charity accounts
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Review/set up systems for the team to manage and track project budgets
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Oversee all invoices per project
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Update and maintain Xero accounts system
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Set up, make and track payments within agreed limits
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Assist with annual budget and programme forecasts
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Cash flow forecasts
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Supply project accounts when requested
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Monthly financial reports and quarterly management accounts
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Financial reporting for board meetings
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Expenses processing / oversight
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Set up and prepare Gift Aid submissions, as required
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Manage donation payment processes
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Ensure the charity has appropriate financial policies and procedures in place taking account of legislation and best practice.
Essential experience
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At least two years’ experience in a responsible finance role, ideally in the charitable sector
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Excellent working knowledge of IT, spreadsheets, word processing and computerised accounts packages.
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Experience of preparing high quality, accurate accounts, financial data and reports
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Experience of budgeting, budget tracking and producing reports as required to support budget holders
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Able to produce and implement clear financial procedures
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Setting and meeting deadlines, managing simultaneous tasks and objectives
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Working positively as part of a team
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Commitment to diversity in terms of lived or professional experience
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Outstanding attention to detail and accuracy
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Ability to use initiative, work independently, prioritise and take ownership
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Operates with integrity and honesty at all times
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Previous experience of working with Xero accounting software
Desirable experience
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Experience of submitting budgets for funding applications
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Knowledge of public, not-for-profit and private organisations involved in provision of arts and cultural services
Essential qualifications
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Finance qualification such as AAT (minimum level 2 or equivalent).
General requirements
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Share the mission and values of Art Explora
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Participate positively in internal/external events, meetings and training as required
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Positively participate in one to ones and appraisals.
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Ensure that relevant policies, procedures and working practices are always adhered to.
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Positively contribute to to Art Explora UK team working environment, taking ownership of issues and supporting colleagues where appropriate.
_____________________________________________________________
To Apply
Apply with your CV and Cover Letter (500 words max.)
Closing date: 9am Monday 25 November, 2024.
Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received.
Interviews will take place w/c 2 December 2024 in London.
We are an Equal Opportunities Employer and welcome applications from people with diverse backgrounds. We strive to promote an inclusive environment, which celebrates and promotes diversity.
For any queries regarding eligibility or the job specification please contact Art Explora UK and we will get back to you as soon as possible.
The client requests no contact from agencies or media sales.
Ivy Rock Partners is thrilled to be working with London South Bank University in recruiting a permanent Group Associate Director - Financial Services.
Purpose of the post:
Ensuring the delivery of high quality financial transactional services and operational reporting across the Group combining strong financial control with a service culture approach to delivery. This post will provide leadership of our key operational services across income and expenditure. In addition, this role oversees the procurement function at LSBU.
Increasingly these services will be provided across the LSBU Group, encompassing the University (LSBU), South Bank Colleges (SBC) and South Bank Academies (SBA) and this role will support the transition to more shared financial systems, policies, processes and services over the next few years.
Key Relationships:
- The role holder will be expected to build close relationships with
- the Group CFO and senior FMI colleagues
- Group Executive and leadership at each of the Group entities
- Academic and PS leadership
- Directors of professional services including the Academic Registrar
- External suppliers and software vendors
Under the leadership of the Group CFO and jointly with the other senior leadership roles within FMI, this role will:
- set the performance and service standards for FMI, role model the principles set out in the LSBU Group behavioural framework, deliver against agreed objectives and targets and deliver excellent customer service
- Establish and maintain effective senior team working within FMI, providing collective leadership, strategic direction and overall management of FMI
- Assist the LSBU Group Executive in the wider leadership, direction and management of the University and Group.
In addition, the Group Associate Director of Financial Services has responsibility for the following areas:
- overseeing aspects of Group financial service and control including Income, Fees & Collections, Payments, Payroll, Pensions, Procurement and Finance Systems
- maintaining Group Financial Regulations and relevant financial policies and procedures.
- ensuring efficient and accurate processing of all financial transactions in line with financial regulations, policies and procedures
- ensuring the full and efficient provision of fees and bursaries services are provided and that billing is accurate, prompt and supports effective collection of fees and accommodation payments
- ensuring that appropriate credit control reporting and activity is undertaken in order that all amounts owed to the Group are collected
- ensuring that payments to staff, suppliers and other payees are processed accurately and on time
- ensuring the effective and efficient delivery of financial systems across the Group, currently Unit4 Business World / Agresso and TM1. Ensure with IT that the environment is secure, available and well administered.
- investigating and reporting on cases of suspected fraud and financial irregularity
- overseeing the development and delivery of compliant, effective and flexible procurement processes and services across the Group
- preparing and presenting papers to the Group Executive and Governing Body/ Group Board Committees as required
- ensuring appropriate supervision, appraisal and learning and development throughout the Financial Services section
- undertaking any other appropriate duties as may be necessary in the interests of the Group or FMI as agreed with the group CFO.
- These responsibilities apply to all entities within the Group. For those entities which have local financial management and control arrangements which are not managed directly by this post the role holder is expected to work closely with those responsible e.g. the SBC/A Vice Principal (Finance & Performance).
SELECTION CRITERIA:
Essential selection criteria:
- A good honours degree or equivalent qualifications/experience
- Significant experience in the design and delivery of financial services at a large and complex organisation. Experience in HE or similar sector preferable but not essential
- Proven track record of service delivery and customer service excellence
- Strong understanding of credit control processes and commercial and more collegiate approaches to debtors and recovery of funds due
- Experience of commercial negotiations and delivery of change projects for the provision of new or improved financial services, finance partnerships and/or transactional assistance
- Strength and quality of leadership and the personal skills required to develop and lead an effective and well-motivated, professional and multi-disciplinary team through a period of change
- Demonstrable management skills, including the ability to set a clear direction; give positive and negative feedback constructively; delegate; and manage both teams and individuals
- Experienced in the use of automations, ticketing systems and other efficient means of providing and supporting high performing services
- Technically sound, including on current regulatory and financial reporting issues and developments including fraud, AML and KYC requirements and best practice
- Excellent oral and presentational skills, including the ability to explain complex issues clearly and succinctly together with excellent written communication skills
- A personal commitment to diversity and equality.
Preferred selection criteria
- Awareness and experience of OfS/charities/ FCA regulations and reporting
- Experience of working with Unit4 Business World / Agresso
- A CCAB or CIMA qualified accountant
- Led or sponsored a significant integrations or process change project
JOB DESCRIPTION
Title: ACCOUNTS ASSISTANT - FTC 12 MONTHS – LONDON OFFICE
A. Role:
To provide administrative support to the Finance Partner on a full-time basis.
B1. Duties and Responsibilities: Accounts
You will be supporting the Finance Partner and Assistant Management Accountant with the day-to-day accounts matters. We use a computerised Practice Management software called SOS. Training will be given on using this and all other systems so previous experience is not essential. You will be given accounts work gradually and fully trained on each area of work before moving onto the next level once you are confident and able. Tasks initially allocated to you will include those listed below:
- Submitting interim cost/disbursement claims to the Legal Aid Agency - This will be your main priority
- Maintaining the purchase ledger system – receiving supplier’s invoices, checking, and entering onto our system then paying suppliers as required
- ·Paying costs draftsmen fees each month
- ·Paying all client related disbursements and posting to SOS
- ·Processing staff expenses
- Weekly reconciliations of the firm’s bank accounts
- Weekly reconciliations of the firms PBA account
- ·Topping up and reconciling the firms cash cards
- Monthly reconciliations of the partners credit cards
- Investigating and clearing residual balances
- Checking office/client account throughout the day and ensuring payments received are allocated to correct matters and informing Fee Earners
- Helping the Assistant Management Accountant with ad-hoc accounts tasks as required
B2. Duties and Responsibilities: Admin / IT
· Setting up new users’ computers, supporting users when they have minor issues with their PC’s, e.g. replacing mice, screens and keyboards when necessary.
· Liaising with our external IT suppliers
· Generally helping with tasks as required
· Archiving matters on SOS
General:
· Attending meetings.
· Providing cover to colleagues as necessary
· Compliance with the firm’s equal opportunities policy
C. Standard of Performance:
· You are expected to learn the firm’s procedures and perform them competently and reliably.
· You are expected to develop expertise in using the firm’s systems, CCMS, Microsoft excel
· You are expected to assist with the administrative tasks of the firm to ensure that the firm runs smoothly and that a service of a high standard is provided to clients and all with whom the firm has contact.
· You are expected to understand and follow the solicitor’s accounts rules
D. To Whom Responsible:
You are responsible to the Finance Partner and act under the direction of all the partners.
Outline Terms and Conditions of Employment
Hours of work: 9.30am to 5.30pm, Monday-Friday, with an unpaid lunch break of one hour.
To create a financially sustainable firm that enables us to use the law to empower our clients to hold the state to account for its actions.
Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation. We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life. We are growing to expand who we can help to other geographical areas.
We are looking for a Finance Officer to work closely with our management team to assist, develop and manage the Charity Finances to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you.
In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.
The client requests no contact from agencies or media sales.
IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health and drug & alcohol teams across England. It is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP), and Office for Health Improvement and Disparities (OHID). A core element of the programme is the expert assistance provided by a team of IPS experts, known as IPS Grow Leads, to support providers to improve their fidelity to the IPS model and achieve better employment outcomes for their clients. Subject to funding award, we are recruiting to a Project Support Officer. This role will provide essential support to enable the whole team to effectively and efficiently deliver a wide range of provision to IPS services nationally.
The Opportunity
We have an exciting opportunity to expand the IPS Grow team, aimed at helping health systems deliver high quality evidence-based employment practice. We are a well-established service, led by Social Finance and are funded by NHS England and DWP to support the expansion of IPS services across mental health and drug and alcohol teams.
We are looking for a Project Support Officer to focus on supporting the IPS Grow team and programme within the Health + Work team at Social Finance. This role will include providing project and administrative support to the team to ensure we have real impact. The role will report into the Team Head for IPS Grow.
Responsibilities
The key requirements of the role are:
Provide project support and coordination of IPS fidelity reviews:
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Support the coordination of IPS fidelity reviews;
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Support with collection and collation of data, helping generate insight and contribution to the evaluation of our work and of the services we support. This may also include data entry and contributing to standard reports;
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Provide support of team events and workshops, both internal and with the services we support;
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Provide ad hoc support to other aspects of the team’s project work and take on special projects, as required.
Provide administrative support to the programme:
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Support the Senior team within IPS Grow, with project planning and monitoring to ensure the programme remains on track;
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Produce documents such as monthly reports which may require collation of input from multiple parties and documents and compiling into spreadsheets or presentation slides, in collaboration with members of the Senior team;
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Provide support for co-ordination of IPS qualification delivery and professional registration;
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Liaise with regional leads, NHS Trusts and IPS providers and other key stakeholders as required;
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Support the delivery of specific administrative tasks and processes including minuting and action-log management of meetings and Boards;
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Coordinate diaries, schedule meetings and book rooms with internal and external parties, including arranging for materials and equipment to be available, as required;
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Support IPS Grow Leads to schedule complex meetings in their regions;
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Monitor team mailbox and act as a first line response for queries;
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Book travel and accommodation, including group bookings (e.g., trains, hotels) for the team;
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Manage expenses generated by travel and meeting bookings on internal systems, accurately and in a timely manner;
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Support the team knowledge management hub and operational manual whilst ensuring a clear document version control and management process in place;
Provide additional administrative support as required from time to time;
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Manage the creation of impactful presentations that communicate key messages to stakeholders.
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Provide support to the wider IPS Grow team
And any other responsibilities commensurate with the job title and role
About you
You will need to show competency, potential or interest in the following areas. You are not expected to arrive with a full skillset, as you will be supported to develop in the role.
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Shared values: We are looking for people with a passionate belief that anyone can work with the right support, and a commitment to our values.
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Team work: You are a team player and also have the ability to work independently, are receptive to feedback and use it to continually improve. You will be able to effectively represent Social Finance.
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Organisation and reliability: You will be highly organised. You will be able to manage multiple tasks and requests, prioritising them effectively and ensuring they are responded to in timely and accurate manner. The team will be able to rely on you to ensure that meetings are organised, papers are circulated, and third parties communicated with.
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Proactivity: You will be proactive as well as reactive. You will look for opportunities to support the team to be more effective and better coordinated. You will think ahead, helping the team to avoid mistakes. You will generate ideas for how we can improve our ways of working, becoming more efficient and effective.
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IT and data skills: You will be familiar with core Office software (Word, Excel, PowerPoint, Outlook) and will have experience managing multiple email accounts. Ideally, you will be comfortable with spreadsheets and analysing data although you do not need to have specific expertise in this area. Experience using SharePoint, MS Teams, Zoom and Slack is desired.
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Communication: You will communicate effectively with the team to set expectations, adjust to changing priorities, and keep them up to date with your progress.
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Experience: You will have had prior experience in an administrative support role, ideally in a national team managing complex programmes or working in primary or secondary care.