Social Welfare Jobs

Purpose of post: Develop, manage and maintain income from a diverse portfolio of fundraising streams, including Trusts and Foundations, Individual Giving, Events Fundraising and Legacy Fundraising.

You will be joining a Fundraising, Communication and Marketing team that is committed to working collaboratively and creating a supportive culture. This is something we are proud of and believe is at the heart of our success.

ROLE AND RESPONSIBILITIES

To be successful in this role you will have excellent knowledge and experience growing fundraising income, together with the ability to manage donor relationships and inspire people to support SCT.

In this role you will have responsibility for:

• Trust Fundraising, managing a trust pipeline, identifying and assessing opportunities for grant applications through prospect research and developing and submitting excellent applications.
• Working alongside the Director of Fundraising to manage the relationship with grant funders, including hosting visits, attending meetings, and ensuring reporting requirements are met.
• Lead the development and delivery of events fundraising, including working alongside the Director of Fundraising, Marketing and Communications to develop new owned fundraising activities and increase engagement in third-party events.
• Support the Director of Fundraising, Communications and Marketing to develop and promote new fundraising campaigns, including individual giving and regular giving campaigns
• Support the Director of Fundraising, Communications and Marketing to launch a new Gifts in Wills campaign and support the delivery of legacy fundraising.
• Work with colleagues across the fundraising, marketing, and communications team and the wider organisation to support the development of integrated fundraising and marketing campaigns. In 2025, our priority is the delivery of a 60-anniversary campaign.

People management

• Manage a Fundraising Assistant, setting objectives and overseeing their work.
• Support the Fundraising Assistant’s professional development by providing mentoring and identifying opportunities for professional development.

Other roles and responsibilities

• Work collaboratively with colleagues in the Fundraising, Communications and Marketing team and colleagues across the organisation.
• As required, support and deliver consultation activities with service users, to ensure their lived experiences are considered in our fundraising activities.
• Support the development of SCT’s annual fundraising business plan and advise the Director of Fundraising, Communications and Marketing on setting income targets for Corporate, Events and Community Fundraising
• Work with the Director of Fundraising, Communications and Marketing to produce income forecasts.
• Line manage SCT volunteers as required.
• Maintain accurate records and ensure these are up to date on our CRM, eTapestry
• Provide regular reports to the Director of Fundraising, Marketing and Communication on the performance of our fundraising streams.
• Maintain the security of sensitive personal and other confidential information
• Work with the Director of Fundraising, Communications and Marketing to ensure all our activities are legally compliant, including with Fundraising Regulations, GDPR and the Institute of Fundraising best practices.
• Attend networking events and meetings as required, which may include some out of hours work.
• Maintain a broad and detailed knowledge of the SCT’s services and funding needs.
• Keep up to date with best practices and new developments in fundraising.
• Identifying own learning and development needs, liaising with the Director of Fundraising, Communications and Marketing.
• Undertake such other reasonable duties that may be required from time to time.

The Retail Manager with e-commerce will have responsibility for the five Danaher Charity

Shops providing strong leadership for the shop managers to drive and enhance the

profitability and attraction of the shops, ensure standards and administrative procedures

are streamlined and stock levels are properly controlled with supplies also made available

for online sale. Building an online, e-commerce, function is a key priority for this role.

A high level of organisation and communication is required in this role and a hands-on

approach to ensure success at this small charity. Main responsibilities of the e-commerce

manager’s post will include:

• producing income for Danaher through sales via online platforms such as eBay.

• Building good relationships with local business and doners to ensure a continuing

supply of stock for resale.

• Taking part in events to create opportunities for sales and promotion of Danaher

animal home.

• line management of the five charity shop managers and the Danaher drivers to

provide to manage the logistics of stock and supplies

Alongside other senior key staff member, provide Senior leadership out of hours at

weekends on a rota basis as an emergency contact should staff require it.

We are working in partnership with The French Hospital, who provide Almshouse accommodation primarily for French Protestant Huguenot families who are in need and are resident in Great Britain, allowing residents to live full, dignified and independent lives.  The French Hospital is committed to ensuring that people in need can lead active lives in the local community with access to healthcare, leisure and education. Today there are 55 self-contained flats where residents can enjoy their own space, with their own furniture and belongings around them. 

The CEO (Clerk to the Corporation) will ensure the smooth running of the Charity, enabling it to meet its aims and objectives and comply with relevant law and regulations.  The successful candidate will be the main contact for external agencies such as, solicitors, auditors, bankers and investments managers, insurance brokers and local authorities, as necessary, as well as the main internal contact between the Trustees and the other staff and residents.

This is a significant and rewarding role that will require the post holder to demonstrate the following:

• Positive outcomes in a demanding management position, possibly in the third sector, housing, or running a business.
• Experience in managing relationships both internally and externally and the capacity to be an ambassador for the charity
• Strategic thinking: ability to assess complex information and decide on a course of action
• Financial literacy and budget management.
• Experience of project management, delegating and supervising as needed
• Excellent verbal and written communications and interpersonal skills

The successful candidate will advise the Trustees on matters of governance to ensure compliance with current legislation and Charity Commission guidance.  You will arrange and attend Trustee Board and subcommittee meetings both preparing the agendas and taking accurate minutes, acting upon the decisions of the Trustees.  You will also be responsible for managing and reviewing the work of a small team, identifying any training needs and ensure their wellbeing.  Awareness of the welfare of residents overseeing community engagement and social activities, dealing with safeguarding issues, grievances and arrears, when required.  Oversee the repair and maintenance of all the Charity’s properties, engaging with commercial tenants and others as necessary.   

This is an ideal opportunity for someone with previous experience of leading a team, managing budgets and projects, and who has a passion for meeting housing needs, and can multi-task.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

*Note that “The French Hospital” is not a hospital in the contemporary sense – we do not offer medical care or facilities.

For any further information, please contact Sandra Smith, Charisma Charity Recruitment.  Applications should be made via the Charisma Charity Recruitment website and include your CV and supporting statement. The full Candidate Pack can be viewed and downloaded from the Charisma Charity Recruitment website.

Location: Rochester, with the possibility of some remote working 

Closing date for applications: 9th Feb 2025

Interview date: TBC

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey..

Responsibilities and Person Specification:

This role requires a proactive and results-oriented individual to provide expert marketing support across a range of projects and initiatives. The successful candidate will possess a strong understanding of marketing principles and best practices, with a particular focus on service marketing.

Key responsibilities will include providing marketing advice and guidance to internal and external stakeholders, resolving marketing challenges effectively and efficiently, and selecting the most appropriate marketing techniques to achieve desired outcomes.

The postholder will lead on various marketing projects, build strong relationships with key stakeholders, and collaborate effectively with both internal and external partners, including marketing service suppliers and external organizations. 

You should possess a proven track record of success within a fast-paced marketing environment with relevant experience in successfully implementing innovative marketing campaigns across both digital and traditional channels is essential.

We require someone with proven experience in coordinating innovative marketing campaigns to effectively engage service users, build communities, and achieve desired outcomes across various channels and media is crucial.

A thorough understanding of relevant marketing legislation and regulations is essential

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. 

What it’s like to work at Independent Age: 

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

 You can find out more about what it’s like to work at Independent Age here.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.

Closing Date: Monday 3rd February at 11:59pm

Interview Dates:  First Interviews will be held online W/C 17th February, via Microsoft Teams

A fantastic opportunity for a fundraiser to join our dynamic, friendly and supportive fundraising team. You will be reporting to the Lead for Corporate & Community Engagement and working in a very varied and exciting working environment.

The perfect candidate will enjoy forging positive and robust relationships with corporate partners and local small businesses across Berkshire and into surrounding counties, delivering vital income for our charity.  This will include assisting them with organising and delivering events.

You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth in existing corporate partnerships.

You will work proactively to generate new business leads to secure valuable partnerships for our charity. You will undertake research, create compelling proposals for a range of audiences and pitch to companies to secure their support.

This role will suit an individual who has solid experience of fundraising and wants to develop their career in corporate partnership management.

Based at our state-of-the-art children’s hospice just outside Maidenhead, this role is a brilliant opportunity for someone to add value to a growing fundraising team. If you are passionate about raising money to help, make our services available to all families that need us and will reflect our core values in all that you do, we would love to hear from you.

As well as a competitive salary, we offer a generous annual leave entitlement, access to a pension scheme as well as private medical insurance and life assurance. You will also have free on-site parking and will benefit from an Employee Assistance Programme.

Taban is looking for an Asylum Seeker and Refugee Support Worker based in Manchester Full or Part-time options are available.

Introduction

This is an opportunity to join Taban's team during a period of growth.

Started 5 years ago, Taban is a young charity providing personal and practical support to Farsi-speaking refugees and asylum seekers in and around Manchester. We guide clients new to the UK in accessing health, education, housing and other support services.  As we get to know clients and they grow in confidence and trust, we work collaboratively with them to help them achieve their goals and build successful lives in the UK.   

Taban has a growing base of financial support including grants from the Benefact Trust and National Lottery. This support for our expansion enables us to recruit for this fully funded post.   This appointment is an important step in our development and will help Taban to reach many more people who need the support we provide.

Job Summary

To work as part of the team to deliver practical support and assistance to our clients

The Role

You will be responsible for providing professional person-centred support to our clients through direct engagement, working not only to resolve their issues but also to build their confidence and capacity over time.

Main Duties

To deliver client engagement in a mixture of face-to-face meetings, phone calls and messaging – guiding clients to solve problems.

              This is a hybrid role, with the flexibility to work from home and our offices in Fallowfield.

• To communicate and share easily understandable information and prepare information resources.

• To keep accurate client engagement logs using our online Client Record Management System.

• To refer, signpost and connect clients to appropriate service providers and facilitate clients' appointments

• To manage the workload effectively. 

• To introduce suitable candidates for our mentoring service.

• The post requires weekly travel to two drop-in sessions in Manchester.

Person Specification

We are looking for someone with the following skills and attributes:

1. A strong desire to help our clients, with an insight into the needs, experiences and hopes of refugees and people seeking asylum.

2. Basic working knowledge of UK mainstream services e.g. Education, Health, Housing, Welfare Benefits and community support systems.

3.          Good spoken and written English, sufficient to advocate and negotiate on behalf of clients. Fluent spoken Farsi is also essential. 

4. Mature communication & interpersonal skills with the ability to empathise with and manage clients in stressful situations. 

5. Constructive approach to working within a small team

6. An understanding of cultural diversity within Farsi-speaking migrants,

7. Ability to be administratively self-sufficient and IT literate, including working knowledge of Microsoft Office 365 products: Word, and Excel.

8. OISC registered person or willing to train for the certificate is preferred but not essential.

Terms 

Location: Our office is based in Fallowfield, South Manchester, Free parking is available. A laptop and a funded mobile phone will be provided. 

Hours: We have budgeted for a full-time role of 35 hours per week. Flexibility in when these hours are worked can be negotiated. We are also open to applications from candidates looking to work less than full-time. 

Pay: £22,500-£27,000 Full-time equivalent starting salary, with the potential to increase with experience and in line with growth in the organisation. 

Benefits: Employer pension contribution. There is also a training budget, with flexibility as to how this is used.

If you are interested in this role, please email your CV and a letter setting out the reasons for your interest and why you believe you meet the person's specifications to our designated email address. 

Candidates will be invited for interview on a rolling basis. 

About the Role

Location & Contract: This is a full-time, 12-month fixed term (maternity cover) role. The role is hybrid working, with travel required to our Reading hub at least twice per month.

Salary: £38,841 - £40,848 per annum

Closing Date: Tuesday 4th February, 12:00 pm*

*We reserve the right to close this advert earlier if we receive sufficient applications. If you are interested in this role, please submit your application as soon as possible.

The PR Manager will be responsible for developing and executing the organisation’s PR strategy, in support of the wider I&E and Brand, Communications and Entertainment Strategy. You will seek and create opportunities to enhance the charity’s reputation and promote its mission, in line with its goals and values.

You will lead on defining and articulating organisational key messaging for key activities to be shared with the wider organisation and external media. This will include supporting the People team in developing their internal communications strategy that engages, inspires and empowers the organisation.

Working collaboratively with the Brand, Communications and Entertainment team, provide support in developing external campaigns and relevant entertainment relationships, including with media partners, broadcasters, influencers and celebrity supporters

Key Responsibilities

• Take ownership of the PR strategy, developing plans to promote key initiatives, campaigns and products to media, effectively and in line with wider strategies.
• Have a proactive approach in anticipating media requests & reactions and have the right processes, assets and content in place to support this.
• Create impactful press releases and other supporting media materials that are consistent with the agreed strategy, goals and key messaging to secure coverage.
• Build powerful press and media relationships and partnerships to gain coverage and elevate campaigns, and identify how Make-A-Wish can optimise these.
• Develop and update toolkits to support consistent media presentation, and toolkit elements for specific fundraising activities and campaigns that can be used internally and also shared with partners and community leaders.

Essential Criteria

• Evidence and experience of developing and leading high-profile media activations including broadcast coverage, broadsheet coverage, etc.
• Evidence and experience of capturing stories including copywriting, sensitive interviewing and story capture approaches, etc.
• Understanding of regulatory frameworks, best practice and ethical issues.
• Experience with insight and analytic tools and building reports to inform and develop PR strategy.
• Experience of managing and planning work strategically.

Desirable Criteria

• Ideally 7+ years experience within a PR focussed role within a cause driven organisation and/or charity.
• Ideally 2+ years experience within a similar role.

At Make-A-Wish, we believe that agile working gives everyone an opportunity to have their own work pattern that suits their role and individual needs. We believe this is the most effective way to give our best to wish children and supporters, and as a result deliver our charitable mission in the most effective way; whilst ensuring we create a happy workplace.

The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Relevant level of DBS check will be required for this role. Employment is subject to positive references and proof of the right to work in the UK.

Make-A-Wish is also committed to attracting and recruiting diverse people as it’s vital that we strive towards ensuring that our trustees, employees, ambassadors and volunteers reflect the communities we seek to serve.

Apply for this role via our website. We are only accepting applications completed via our website here.

**No contact from agencies or media sales**

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Job title: Mental Health Recovery Worker
Post no: 625
Working base: Bedfordshire (Biggleswade & Bedford)
Hours: 12.25 hours per week, 2 days per week
Working pattern: 5:00pm – 11:00pm (Friday in Biggleswade and Sunday in Bedford)
Contract: Permanent
Salary: £24,088 per annum FTE (£7,975.08 per annum Actual)

Could you support individuals to deescalate crisis, provide preventative sessions and improve mental health and wellbeing with service users in our communities, through focussed 1:1s and structured crisis interventions.

About the Role

This role offers an exciting opportunity to join our Bedford and Biggleswade Recovery Lounge services for adults which aims to improve people’s mental wellbeing, raise aspirations and enhance confidence. This role involves supporting a community safe space and delivering 1:1s when required and you will need to assess individuals’ suitability for the service and signpost where necessary.

About the Recovery Lounge Service

Mind BLMK Recovery Lounges (formally known as Crisis Café) are open each evening in Bedfordshire and Luton please see the timetable below for the days its near you. Anyone from Bedfordshire and Luton is welcome at any location. The service operates from 5pm-11pm 365 days of the year and can support you to get well, stay well.

The Recovery Lounge provides individuals with:

• A supportive and safe environment where they can decompress, take some quiet time, speak, and connect with others
• A one-to-one session with a trained mental health worker
• Support to identify positive mental health coping strategies, including goal and safety plans
• Advice and guidance about other support services available in their area (and nationally).

Service Delivery

• Deliver preventative focussed 1:1s when required, supporting a community focused safe space and ensure outcomes which supports individuals experiencing a mental health challenge including crisis in Central Bedfordshire & Bedfordshire, in line with Mind BLMK’s agreed service and requirements as well as contract requirements.
• Assessing need and suitability for the service in line with the access to services process and undertaking 1:1s.
• Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
• Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on 31st January 2025 
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Safer London works with some of the capital's most vulnerable and hard-to-reach children and young people, supporting them within the context of their lives and environments to build resilience and find their way through: we see their potential and help them to achieve it.

You are someone with the expertise and knowledge to provide inspirational leadership, to champion Safer London’s values, and to ensure that the voice of the children and young people we work with is heard and listened to, and that their needs inform everything we do and how we do it.

You are committed to creating and sustaining a supportive, empathetic and inclusive organisational culture for both those who work for Safer London and those we work with. Working closely with the Board of Trustees and the Senior Leadership Team, you will be responsible for developing and implementing the organisation’s long-term strategy, budget and business plans, bringing creative ideas and new approaches to the table.

You bring experience of partnership or multi-agency working and a solutions-focused approach to supporting, motivating and engaging employees, volunteers, beneficiaries and existing and prospective funders.

The basics

Location: Agile with regular travel around London and time in Safer London’s Southwark office

Contract: Permanent (subject to funding)

Hours: 32 hours per week (Safer London is a 4 day/32 hour working week organisation)

Starting salary: £85,000, rising to £104,500

Your Sanctuary is a Surrey based charity which provides specialist support and advice to women, men and children affected by domestic abuse.  The services we offer are vital and in demand.  We are looking for an experienced fundraiser specialising in Trusts  and Grants to help diversify and increase our funding streams and raise awareness of our charity and the work we undertake. 

You will be identifying, researching and managing a portfolio of funding opportunities, as well as preparing and submitting high quality, tailored applications.  This is an exciting new post where you be working alongside our Corporate and Community Fundraiser to generate income for both core and programme funding.  

You will need:

• Experience in a fundraising role for a charity, with the ability to demonstrate your capacity to achieve (or exceed) financial targets through successful applications to Trusts, Foundations and Grants.
• An interest in our cause and in ensuring that survivors of domestic abuse get the best possible support.
• The ability to develop and manage relationships, both internally and externally.
• To work on your own initiative.
• To have strong communication skills – both written and verbal.

We offer a friendly and supportive working environment with 25 days holiday per annum plus Bank Holidays (pro rata for part-time posts), a contributory pension scheme and employee assistance programme along with opportunities for training and development.Some remote working is possible, although you will be expected to work in our office a minimum of one day per fortnight as well as being able to attend occasional ad hoc events at evenings and weekends. The full time equivalent salary based upon 36 hours per week is circa £35,000 per annum depending upon experience. Please note that the actual salary will be pro rata based upon 14 hours per week. 

Everyone at Your Sanctuary is passionate about making a positive difference to the lives of survivors of domestic abuse.  With your help we can achieve even more.

In your covering letter please include a paragraph on how your skills, experience and/or knowledge enable you to meet the requirements set out in the person specification for this post.  Please note that we will not accept applications without a covering letter. Closing date: Friday 7th February 2025 but the post may be filled before this date.

Your Sanctuary is committed to fostering an inclusive, respectful, and equitable environment for all individuals associated with our organisation. 

No agencies please.

Hours: Full time (37.5 hours per week)

Contract: Fixed term until end-March 2026 with possible extension thereafter

Location: Primarily based in our Kennington office and outreach location around Lambeth

Salary (pro rata for part time):

Circa £36,000 per annum, dependent on experience

Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays

Pension: The charity operates a pension scheme

The charity offers an employee assistance programme

Deadline: 6pm, Sunday 2nd February 2025

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth and Merton.  We provide a range of information, support and advice services.  We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

We are looking for an experienced adviser who has experience of delivering immigration advice for a minimum of two years and has OISC accreditation of level 3 (or equivalent).

Main duties and responsibilities

• Provide advice and casework (face-to-face, phone and email) on immigration (up to including OISC level 3) to clients

• Provide ongoing support as required (up to OISC level 3)

• Offer support and guidance to our level 1 OISC immigration adviser

• Identify if client requires help with other advice-related issues and refer to Advice Supervisors as appropriate 

• Deliver service awareness and immigration training sessions to charity team

• Work to own initiative, whilst proactively receiving support from service and other CAML colleagues as necessary

• Identify and escalate serious problems and emergencies appropriately

• Use excellent interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor approach to advice accordingly

• Follow-up on actions relating to cases as appropriate

• Produce monitoring reports as required

Monitoring Quality and Case Recording

• Ensure that all client interactions are fully and accurately recorded on the appropriate case-recording software

• Ensure paper files are securely and appropriately stored

• Review your work, and monitor own quality standards, as per the Citizens Advice quality framework

• Work with Head of Advice Services, Advice Supervisors and wider team to develop and improve services, and your own standards

Other Duties and Responsibilities

• With wider charity team and other organisations, ensure clients are supported with related advice issues

• Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard

• Assist and contribute to charity’s communications, research and campaigns work

• Maintain positive working relations with our stakeholders

• Professionally represent Citizens Advice Merton and Lambeth within your work

• Other duties as requested by Head of Advice Services and Chief Executive

Professional Development

• All our team receive comprehensive induction to the charity and our work. We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.

Person Specification

• Accredited to OISC level 3 at time of application (essential)

• At least two years’ experience of immigration advice (essential)

• Basic knowledge of welfare benefits for EU nationals or willingness to learn (essential)

• Experience of Casebook or another client management system (essential)

• Ability to prioritise work, meet deadlines and manage caseload (essential)

• IT competency and experience (essential)

• Ability and willingness to work as a team (essential)

• Understanding of and commitment to the aims and principles of Citizens Advice service and our equality and diversity policies (essential)

This job description and personal specification does not form part of any contract.

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to find out how to apply.

The deadline for applications is 6pm, Sunday 2nd February 2025

If you do not hear from us, we are afraid your application was unsuccessful.

We reserve the right to close applications early if we receive sufficient applications for the role.

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Hybrid working, with primary location at our London office

This is an exciting time for the WI, as we are planning the next stages of our strategy and building on our strategic vision launched in 2020 – to be bold and inspiring, growing and relevant, flexible and inclusive. We are proud to say that we continue to be the largest and most influential UK-based women’s organisation, with over 180,000 members. Our campaigns push for change on the issues that matter to women and their communities, and we have been a powerful voice throughout our 108-year history on issues from equal pay for women to protecting the environment from pollution. Today we continue to support and empower women to campaign to tackle climate change, for more awareness of mental health and to end violence against women. The WI has a track record of achieving real change on a huge range of issues, and this record of action shows that we are as relevant today as we were in 1915 when we began.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels. The NFWI also works with the Denman Trust to fulfil its charitable objectives and implement a comprehensive educational programme of courses and activities, both online and in person, to WI members and non-members.

As a staff team, our strength is in trusting and engaging each other. We champion flexibility and inclusion, having implemented a bold hybrid model that supports a good work life balance and wellbeing, whilst at the same time allows the charity to flourish and do our best for our members.

About the role

In this senior leadership position, you will manage the WI Enterprises team in maximising revenue and achieving key financial targets. Coordinating trading activities such as our membership magazine WI Life, launching new initiatives and forging corporate partnerships, you will use your skills and experience to secure funding and drive financial growth for WIE and the WI.

Notably, you will obtain substantial sponsorship for key projects, develop far-reaching marketing strategies and raise the profile of our learning organisation Denman. At the same time, you will actively develop the team across WI Enterprises, draft the annual business plan and budget, and set clear and ambitious performance targets before ensuring their attainment. Above all, you will foster a culture of innovation and high achievement, where every colleague is focused on results and has the skills to make things happen.

About you

Experienced in managing sales teams and leading commercial operations, you will combine a track record within the publishing or editorial sector with innate flair for negotiating contracts and agreements.  You will need to be adept at creating budgets and business plans, skilled in identifying and pursuing successful revenue streams, and familiar with using data to inform strategic decision-making. Confident reporting and presenting at Board level, as well as networking and engaging with stakeholders at all levels, you will have a demonstratable understanding of marketing and fundraising within the charity sector.

Although experience within the voluntary sector, or a membership organisation would be beneficial, it’s your commercial acumen, deep understanding of financial management and innate ability to forge profitable partnerships and build effective relationships that will be key to your success.

How to apply

For further information about this Head of Commercial - WI Enterprises role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.

Closing date: 3 February 2025.

Interview date: First and second round interviews to be held in the week commencing 10 February 2025.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

We’re seeking a dynamic individual who shares our passion for supporting parents and young children.

In this role you will engage directly with families, from the initial visit all the way through to the end visit, providing holistic support to families with young children, for a wide range of needs.  The Senior Family Support Worker will tend to support families facing more complex circumstances. This might include factors like disability or emerging additional needs, multi-agency support, or a history of domestic abuse.

You will play a crucial part in assisting parents as they navigate the challenges of family life. This will involve listening to parents, building on their strengths, and helping them access activities or help to improve family life.  Additionally, you will work with the children, engaging in activities that foster their development and model positive play behaviours. Through role modelling and direct interaction, you will help create a nurturing environment that encourages both parental confidence and child growth.

You will play a crucial part in offering and developing resources tailored to their needs. As well as offering practical support, a key aspect of the role is building trusting relationships. This position offers a meaningful chance to make a positive impact when families need it the most.  Our ideal candidate will:

· Have experience working in a family support role

· Have safeguarding experience

· Have a strong understanding of the needs of families with young children

· Have knowledge or experience of supporting children’s early learning and development

· Be able to work collaboratively and build positive relationships with a variety of people and organisations

· Be able to put people at ease and embody the Home-Start ethos of no judgement and #RealLifeParenting.

Location: We’re open to candidates residing in Mexico, France, Germany, Spain, Sweden, Switzerland or the United Kingdom. Please note we currently do not have the infrastructure to support VISA sponsorship and you must be living and authorized to work in this location

Hours per week:  35-40 hours/week depending on local labour laws. Our global roles require some flexibility to enable working with colleagues across different timezones. 

Compensation: Salaries at CPI are mapped to region of residence and are non-negotiable to counter inequity. Please read our Salary and Benefits section below for more details and our 2025 salary bands. 

Closing Date: February 2, 2025, 23:59/11:59PM Central Standard Time. Please apply by the closing date as the portal closes automatically and we will not be able to reopen it.

About the Centre for Public Impact (CPI)

At the Centre for Public Impact, we believe in the transformative potential of government to improve lives and create better outcomes for all. Yet, we recognize that many of today’s government systems, structures, and processes are not yet designed to address the complex challenges of our time. That’s why we are committed to reimagining government- working towards systems that serve everyone, equitably, and effectively. 

As a not-for-profit organization founded by the Boston Consulting Group, we act as a learning partner for governments, public servants, and a diverse network of change makers. Though we are a small organization, our global footprint is expansive. We have dedicated and innovative teams in Asia, Australia/ Aotearoa New Zealand,Europe and North America. We are supported by our Global Hub  team who provide people & culture, operational, finance, and communications partnership across the regions.

Our Values 

• Curiosity - We champion exploration and creativity.

• Courage - We are authentic and brave in our decisions and actions.

• Collaboration - We share power and work together.

• Empathy - We embrace others’ perspectives and experiences.

• Equity - We disrupt systemic barriers to shift power.

Role and Key Responsibilities 

At CPI, we believe that our people are at the heart of our success. We are seeking a Senior Associate to join our Finance and Operations team who will play an important role in supporting our Finance function across our regions. Key responsibilities for this role include:

• Assist Finance Manager with processing accounts receivable (AR): record entries, supervise authorization process in accordance with internal procedures, monitor AR ageing reports, process and pay vendors.

• Process credit card (Airwallex) expenses, ensuring items are correctly coded and authorized.

• Process staff expenses, ensuring items are correctly coded and authorized.

• Assist Finance Manager with processing sales invoices for customers. Record expenses from coaches/partners, ensure accurate authorization and process payments.

• During the month end process, assist the Finance Manager to ensure that all balance sheet items are reconciled and suspense/clearance accounts are cleared.

• Assist with preparing monthly management reports and reviewing performance against budgets.

• Work with our regional teams to agree supplier contracts and set up suppliers in our financial systems; ensure our internal financial policies & procedures are followed, including performing supplier verifications.

• Assist Finance Manager with annual audit preparation.

• Communicate with Finance and Non-Finance colleagues to obtain all information required by Finance and to explain our accounting processes

• Act as backup for Finance teams in other regions to support workstreams and provide assistance during busy periods.

The core competencies for this role are linked here.

Who are we looking for?

We understand that not everyone may meet all of our requirements because of how systems in the world enable (or disable) accessibility for different groups based on our identities and socio-economic status. We have divided the skills, knowledge and attributes we’re looking for into what is essential and non-negotiable for us (our candidates will need these to be successful in the role) and those that are desirable and we would love if you possess them already, but we are also open to you learning them as you work with us. 

Essential

• Experience working in the non-profit/social impact 

• Commitment to cultivating a culture of equity, inclusion, and belonging in the workplace.

• Hold 4+ years work experience in a Finance department, with hands-on experience of accounting software and booking financial transactions.

• Knowledge of accounting processes and controls and the Accounts Payable and Accounts Receivable processes.

• Willingness to have a flexible working schedule to accommodate colleagues in different time zones.

• Have high integrity, with the ability to hold confidential information and conversations tightly and excellent interpersonal skills to build new relationships, and negotiate challenging conversations if necessary.

• Comfortable speaking and writing in English for day-to-day work and communication. 

Desirable

• Aptitude to improve our IT systems and experience of system change.

• Experience collaborating with programme teams to understand the work they do and why and helping create systems and processes that are consistent with team values and ways of working.

Salary, Benefits, and How to Apply

The salary range for this role is mapped to years of experience and region and you can find our 2025 salary bands here. At the Centre for Public Impact, we are committed to countering pay inequality and recently completed a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold and therefore, salaries at CPI are non-negotiable.

We currently do not have salary bands for Mexico, and if you reside in Mexico and are successful in advancing in your candidacy, we want to be transparent that we may need to extend our hiring process timeline (possibly by a month) to allow CPI to expand our infrastructure further to support you. This means that we warmly welcome your application, and that our timelines will necessarily be more emergent (including the ability to provide transparent salary data for Mexico) with a delay in the start date based on the review of your application and the outcomes of the interview process.

CPI offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans for individuals and their families; pension contribution as applicable; dedicated professional development funds; generous paid leave and public holidays; paid parental leave and extended illness leave; and a year-end organisation-wide closure.  We are a remote-first organisation open to qualified candidates anywhere in the countries listed above. We anticipate this position will require approximately 2-3  travel events per year.

To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. This includes candidates that have previously found it hard to be considered for other positions on the basis of their disabilities, personal background or life events. If you would like to apply for the position but see a barrier to joining us, please do apply and we will work with you to find a solution. You can also read our full Diversity, Equity and Inclusion Policy here.

We are using Applied in order to reduce bias in our hiring process and ensure that we are shortlisting candidates based on their skills and ideas. Please note that we do not ask for a cover letter and instead, the application requires four paragraph-length answers.

We understand applicants may need to use AI tools as thought partners or for light assistance during the application process. However, we are looking for original work that reflects your unique perspective, skills and reflections borne out of lived experiences. Please do not submit content that is directly copied or heavily reliant on AI as these will be flagged and marked down. All answers are anonymised, then read and reviewed one by one by humans on the review team who score your sift responses to ensure applications maintain authenticity, so any AI-generated content should be thoughtfully integrated rather than directly pasted.

CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, caste, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.