Social Media Management Jobs

The Baytree Centre (registered charity no 1175145) is a women and girls social inclusion project based in the heart of Brixton, working to support local women and girls from some of the most deprived wards in Lambeth. Inspired by Catholic Social Teaching, we aim to build confidence and self-esteem, promote aspirations, broaden horizons, and help our beneficiaries to improve life chances for themselves, their families, and their communities. Our programmes include academic activities and education support; one-to-one coaching and mentoring; skills development; and positive and well-being activities. 

Pivotal to the success and delivery of the Centre’s programmes is our Fundraising Team's work to fund our programmes. 

Overall Purpose of Role

The Corporate and Individual Donor Manager will play a leading role in driving our fundraising strategy, cultivating and maintaining relationships with corporate partners and individual donors to secure vital funding for our programmes. This role demands a strategic thinker with exceptional communication skills and a proven track record in donor management and fundraising.

Key Duties & Responsibilities

Corporate Donor Management

• Develop and implement a targeted corporate fundraising strategy to significantly grow corporate donations.
• Identify and research potential corporate partners, aligning their CSR objectives with the mission of The Baytree Centre.
• Create compelling proposals and presentations tailored to corporate donors, highlighting the mutual benefits of partnership.
• Establish and nurture relationships with key decision-makers within corporations, ensuring ongoing engagement and support.
• Plan and execute corporate fundraising campaigns and events to drive donor engagement and increase contributions.
• Collaborate with the Communications Manager to create bespoke corporate sponsorship packages and marketing materials.
• Monitor and evaluate the success of corporate fundraising activities, adjusting strategies as necessary to achieve targets.

Individual Donor Management

• Develop and execute a strategy to grow individual donations, including major gifts, regular giving, and one-off contributions.
• Identify and engage potential individual donors through research, networking, and targeted outreach.
• Craft personalised communication plans to build strong, long-term relationships with individual donors.
• Organise and manage donor recognition programmes and events to acknowledge and celebrate donor contributions.
• Create and launch innovative fundraising campaigns, leveraging digital platforms and social media to reach a broader audience.
• Develop and distribute impactful fundraising appeals and newsletters to inspire and retain individual donors.
• Analyse donor data to identify trends and opportunities for growth, providing regular reports to senior management.

General Responsibilities

• Collaborate with internal teams to ensure a cohesive approach to fundraising and donor engagement.
• Stay informed about fundraising trends and best practices, incorporating this knowledge into fundraising strategies.
• Provide regular performance reports and updates to the senior management team.
• Ensure compliance with fundraising regulations and ethical standards. 

Person Specification

• Knowledge and experience in working with the corporate sector
• Proven experience in corporate and individual donor fundraising, preferably within the charity sector.
• Strong understanding of the fundraising landscape and donor management principles.
• Excellent communication, presentation, and interpersonal skills.
• Ability to build and maintain effective relationships with a diverse range of stakeholders.
• Strong organisational and project management skills.
• Proficiency in using fundraising databases and CRM systems.
• A proactive, results-oriented approach with the ability to work independently and as part of a team.
• Passion for the mission and values of The Baytree Centre.

JOB DESCRIPTION AND PERSON SPECIFICATION

We are looking to recruit an exceptional Area Manager to provide direction and leadership to support the continued modernization and growth our retail operations. The Area Manager will support a passionate and committed retail team to deliver profit, promote fundraising and support eye health and public awareness. They will ensure that the business is run in a robust, transparent, compliant and efficient way in line with our values – whilst contributing expertise and energy to the wider charity.

 

Responsible to

Director of Retail

 

Direct reports

15 Shop Managers (direct)

 

Working hours and contract

Full time/permanent

 

Salary

£35,000 - £45,000 plus full travel expenses

Location

Central & Greater London

Start date

 

September 2024

 

 

 

Role Responsibilities:

Strategy, planning and growth

· Track progress against plans and budgets, and support shop teams to adapt, phase and prioritise work where appropriate.

· Ensure that broad and long-term thinking is brought to decision making and avoid reactionary behaviour, whilst capitalising on arising opportunities.

· Support the delivery of a five-year Retail Strategy (2024 – 2028), to include:

o The professionalisation of our systems and processes to capitalise on all income opportunities.

o Putting a positive customer experience at the heart of our approach.

o Delivering income upwards of £2.5m per annum with year-on-year growth to £10.6m by 2028/29.

o Deliver Gift Aid targets across all shops.

o Assist the Retail Development Manager in launching new shops.

o Utilise digital and social media to drive footfall and stock donations.

o Support fundraising through the shops, including legacy and IG marketing.

o Tailor each shop in the portfolio to maximise the potential of its unique location and its role in the business – including exploration of clearance, vintage, furniture and books.

o Create a framework of retail standards of excellence and ensure shops are managed and maintained to those standards.

 

 

Sales and Profit

 

• Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the area financial performance
• Foster a creative and entrepreneurial environment where team members seek to maximise income in new and innovative ways both within their shops and through a variety of channels, such as community events
• Drive the team to maximise income from Gift Aid on donated products
• Ensure that all financial procedures are adhered to and executed in a timely fashion by the shop teams

Shop Floor

 

• Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop management and Retail Partnerships team
• Ensure compliance with efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and internal regulations regarding donated stock are adhered to
• Inspire the team to provide a great customer and donor experience, which enables us to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Director of Retail within the agreed timeframes
• Empower the team to work in partnership with the Visual Merchandising Manager to create original, appropriate and commercially successful visual merchandising displays, including shop windows
• Make sure that all procedures for the sale of new and donated corporate products are followed by the volunteer team
• Work with the Director of Retail to ensure our shops are in good condition, maximise their potential and are fit for purpose
• Provide a safe and healthy working environment and ensure that all team members are aware of and operate within our health and safety policies and procedures, including waste management and customer safety

 

Leadership – Volunteers

 

• Support the Volunteer Manager and shop management teams to recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise income and profitability and guarantee the smooth running of the area.
• Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Define and develop our retail volunteer programme to ensure first rate volunteer experience, engagement, and great customer experience.

• Connect the volunteer team with our work and help them to understand the value of their contribution.

 

Leadership - Paid Staff

 

· Support members of the charity retail team to embed a high performing, motivated, collaborative, creative and dynamic culture – and seek opportunities to celebrate success

· Provide line management, leadership and growth opportunities to the Shop Management team.

· Support new starters with comprehensive induction and training.

• Ensure effective training, development and performance management of paid staff

· Support the annual appraisal and probation processes for all reports.

• Work within our policies and procedures when dealing with problems at work

 

 

 

Management - Being part of Vision Foundation

 

• Play active part in the charity, including attending and contributing to all-staff meetings
• Play a key role in enabling the shop to represent the charity and increase the knowledge of the local community about our mission and work
• Be accountable for the integration of each shop into the local community in collaboration with the shop teams
• Empower the team to respond to all appeals and fundraising opportunities.
• Adhere to and enforce our safeguarding policies

Other

• Required to adhere to our vision, mission and values
• Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Governance, finance and operations

 

· Understand and mitigate risk in the context of charity retail and multi-site working.

· Ensure timely and accurate performance reporting to Director of Retail.

· Support the Director of Retail in:

o Developing annual budgets, report variance and reforecast as appropriate.

o Developing and maintaining up to date policies and procedures and ensure these are embedded across the shops operation.

· Maintain up to date knowledge of charity law affecting retail and advice on emerging issues.

· Ensure all retail income is raised lawfully, including data protection legislation, Charity Commission guidance and Fundraising Standards/Charity Retail Association codes of practice.

· Ensure compliance with all relevant legislation including Trading standards, Health & Safety, fire and building regulations for the retail premises, ensuring annual inspections and training of all staff and volunteers.

 

 

Impact

 

· Explore opportunities to deliver the wider impact of the charity through the “shop front” of our retail portfolio, including employment, volunteer and training placements for blind and partially sighted people.

· Support eye health messaging through the shops.

· Support public awareness and understanding about visual impairment and visually impaired people.

· Share with customers the impact of the funds raised through shopping with us through in store communications, staff training and social media.

 

Personal attributes

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

• Comfortable working in a small team both strategically and operationally

• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

• Able to provide positive, dynamic, tenacious and flexible leadership at all times.

• Results-driven, able to measure and quantify own outcomes.

• Adaptable to changing landscape and evolving organisation.

• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

• Excellent verbal and written communication skills

• Highly organised with ability to plan effectively and allocate resources appropriately.

• Committed to equal opportunities and inclusion

• An understanding of and commitment to blind and vision impaired people.

 

 

Person specification:

Skills, knowledge & experience

Essential 

 

· Experience in retail management delivering significant sales and profit growth across multiple sites, ideally in a charity retail context

· Experience of developing and managing budgets

· Experience of EPOS systems and Gift Aid

· Experience of setting and managing income and expenditure budgets

· Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture

Personal attributes

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

• Comfortable working in a small team both strategically and operationally

• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

• Able to provide positive, dynamic, tenacious and flexible leadership at all times.

• Results-driven, able to measure and quantify own outcomes.

• Adaptable to changing landscape and evolving organisation.

• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

• Excellent verbal and written communication skills

• Highly organised with ability to plan effectively and allocate resources appropriately.

• Committed to equal opportunities and inclusion

• An understanding of and commitment to blind and vision impaired people.

Other benefits

We value our staff and volunteers and want to make sure that they are supported in their work. We also offer:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Study leave and financial support for training & development

· A cycle to work scheme, eye test vouchers, a staff loan scheme, and access to an Employee Assistance Program

· An active Social Committee and staff events

 

 

To date the vast majority of all marketing has been done by one person (our CEO) though increasingly we recognise the need for greater focus on a coherent look and feel, for a fresh voice and to respond to increased internal demand. This new role has been created to ensure continued cost and resource efficiency as we grow whilst meeting these needs.

This role encompasses four areas. In all instances this individual will work closely with respective internal teams to ensure a full understanding of the opportunity and any specific requirements. We will also ensure that over time, a comms calendar can be developed that minimises last minute requests and affords the longest planning window for all activity.

1. Development of campaign materials
2. Development and management of creative resources that are used ongoing
3. Oversight and development of our wider comms platforms and key messaging
4. Oversight and management of all creative assets

You should be a strong ‘all-rounder’. You will have excellent consumer and B2B copywriting skills, should have a creative mindset and an aptitude for campaign-oriented design (making use of software such as Canva). You should be well organised and able to ensure synergies across our various platforms, campaigns and audiences.

You will need to influence across the charity, should have good interpersonal and collaborative skills and be comfortable in working with individuals across the organisation and externally. You will benefit from very good prioritisation and decision making skills. Due to the broad scope of this role and the nature of our work you should be flexible, able to respond to needs as they arise, manage multiple tasks and manage priorities.

This role will be well supported by all members of the team but will need to support the marketing function end to end. You will need to be comfortable with concept development, taking this forward to final product and then on to production. Many of our marketing requirements rely on digital platforms and so an understanding of this medium and of social media messaging will be key.

Could you be our new Brand & Marketing Manager?

We’re looking for a creative, dynamic and enthusiastic comms professional to join us on our mission to ensure no child or young person ever has to grieve alone. As our Brand & Marketing Manager you will be at the forefront of growing and developing the Winston’s Wish brands and find new and innovative ways to reach the children and young people who need us. This is a varied and fast-paced role where no two days will be the same.

From sharing the voices of our incredible Youth Ambassadors far and wide, to marketing fantastic fundraising initiatives to identifying new opportunities to reach young people, you’ll play a fundamental role in ensuring bereaved children and young people know they can put their trust in Winston’s Wish when their worlds are turned upside down by grief.

Main Responsibilities

• Marketing outreach and project management
• Work alongside the Director of Marketing & Communications to action the charity’s strategic marketing plan.
• Lead a team of marketeers in planning, delivering and measuring effective projects to drive revenue and reach across multiple areas of the company.
• End to end management of comms plans to ensure projects are delivered to a high standard using data and analysis to refine and develop plans in order to reach targets.
• Oversee marketing activity across all channels, with a strong emphasis on developing data led digital marketing. Ensuring the team are constantly analysing, refining and optimising.
• Write influential and fluent copy aimed at different target audiences to engage and ultimately drive interest.
• Actively identify and motivate the team to recognise opportunities to market Winston’s Wish to reach our identified audiences.
• Work with the charity’s approved freelance designers to oversee the creation and delivery of marketing assets and artwork, adhering to our brand style and tone of voice.
• Support the PR & Marketing Officer to identify and respond to media requests and create opportunities that grow the charity’s reputation. 

Brand Management

• Work alongside the Director of Marketing & Communications to embed a cohesive and engaging brand identity to create memorable and consistent experiences for all.
• Develop our visual identity in a way which brings our cause and purpose to life in the most engaging and inspiring way possible.
• Grow and manage our database of brand and marketing assets and materials.
• Use market insight and analytics to continuously develop our brand to position Winston’s Wish as a leader in our sector. 

Team Management & Administration

• Work alongside the Director of Marketing & Communications to lead our marketing and communications team, ensuring there is a clear direction of travel, an understanding of purpose and an exemplary culture embedded to drive future success.
• Line manage the Digital Marketing & Communications Officer and PR & Marketing Officer.
• Effectively manage expenditure across all projects and campaigns in line with agreed expenditure budgets.
• Effective reporting as required in line with agreed objectives and KPIs.
• Ensure that the recording of permissions and consents is adhered to in line with our policies and procedures and in accordance with GDPR. 

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

Person Specification

Essential

• Ability to be passionate and inspiring when communicating the work of Winston’s Wish.
• Excellent copywriting and editorial skills across multimedia channels.
• Experience of processing and turning complex information into compelling and relevant stories and content.
• Strong demonstrable experience of brand management and delivering strategic brand projects.
• A confident brand guardian with experience of developing and implementing brand guidelines, providing clear and well-reasoned feedback on a wide range of creative.
• A confident project manager, able to develop and roll out a strategic marketing plans that reach our intended audiences.
• Lead, enthuse and inspire colleagues at all levels to get behind our brand and marketing activities.
• Experience of managing and motivating a team.
• Ability to show empathy for the children, young people and families we support.
• Curious, creative and innovative, unafraid to challenge the status quo.
• Strong commitment to the values of Winston’s Wish – We are caring, hopeful and honest; we respect others and we try new things. 

Desirable

• Project management experience.
• Graphic design experience.
• Experience in a similar environment.
• Understanding of child bereavement.
• Experience of using Salesforce CRM System.

Recruitment Timetable

Application deadline: 12th July at 5pm 

Interview date: 26th July 

Interview location: Zoom

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

THE ORGANISATION
Afghanaid is a British humanitarian and development organisation operating in Afghanistan. For close to forty years we have worked with millions of deprived, excluded and vulnerable families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. Our community-led approach ensures Afghans shape their own development, making them active participants in shaping the future of their country. With our years of experience, our majority Afghan team, and our deep understanding of local, cultural and ethnic issues, we have earned great trust and respect among the communities we work alongside. This has allowed us to gain access to some of the most underserved areas of the country.

JOB PROFILE
Reporting to the UK Head of Communications and Giving (HC&G), you will be at the forefront of demonstrating to the public how Afghanaid is changing lives in Afghanistan, and raise awareness of key issues communities we work with are facing. You will lead the development and delivery of the organisation’s media and PR strategy, building out Afghanaid’s capacity to pitch stories, field opportunities, cultivate a strong network of journalists and high profile supporters, and ultimately secure coverage and opportunities that drive the success of the organisation’s campaigns and heighten Afghanaid’s credibility and profile.

RESPONSIBILITIES

Media and Public Relations

• Design and action an annual Media and PR strategy based on wider team and organisational goals;
• Conceptualise and deliver strategic earned media campaigns, supporting the HC&G to execute and maximise the success of multi-channel campaign development and execution;
• Proactively identify, pitch and advocate for compelling stories, strategically engaging with journalists to expand message reach and ensure brand integrity;
• Field inbound media inquiries, liaising with journalists and colleagues to maximise opportunities;
• Craft and distribute timely press releases, comments, and statements;
• Work with colleagues to cultivate a strong spokesperson team, with a particular focus on developing Afghanaid’s thought leadership;
• Support spokesperson briefing, developing talking points, interview briefs, Q&A materials and drafting speeches;
• Compile up-to-date and detailed media lists, cultivating warm media contacts through high quality stewardship;
• Monitor media coverage on Afghanistan and Afghanaid, including articles, live news, and social media activity to keep abreast of unfolding stories, identifying trends, cultural moments and other opportunities relevant to Afghanaid and devising ways to get involved;
• Generate content for various owned communication channels including the website, newsletters, and social media platforms, keeping the Media hub on the website up to date with the latest news, coverage, and journalist information, and making suggestions for refinement.
• Work with Communications Officer to maintain and execute a coordinated communications calendar, ensuring day-to-day team activities via earned, paid and digital communications streams are synchronised and symbiotic;
• Identify a wide range opportunities for positive exposure of Afghanaid that may inspire new support;
• Work with HC&G to support relationship management of external agencies and consultants, identifying and responding to opportunities to utilise pro-bono support from such businesses;
• Collect and analyse data and produce reports and presentations on key media and PR performance indicators to assess the effectiveness and reach of our communications activities and make recommendations for improvement;
• Identify and pursue opportunities to utilise high profile and celebrity support. Work collaboratively with other members of the Communications and Giving team to engage these contacts in media campaigns, appeals, digital communications and events, and where possible and appropriate cultivate Ambassador-style partnerships;
• Attend relevant events, external fora and working group meetings and identify opportunities for involvement with advocacy initiatives, particularly those within the climate space, that benefits Afghanaid’s goals and reputation;
• Any other tasks as assigned by the line manager, MD and/or Directorate.

PERSON SPECIFICATION

Education & Professional Qualification

• A bachelor’s degree in a relevant discipline or equivalent work experience;

Work Experience

• At least 3 years’ demonstrable experience in Media, Public Relations or Communications.

Professional Skills, Competencies, Values and Attitudes
Afghanaid is seeking an enthusiastic self-starter who is passionate about mobilising support for Afghanaid's work and challenging accepted narratives about Afghanistan. The ideal candidate will have a strong eye for engaging stories, a talent for building strong relationships with the media and/or other strategic communications outlets, and experience in generating momentum behind a cause. They will showcase a strong desire to work successfully with colleagues to grow and take real ownership of a fast growing function within a reputable organisation. Specifically, the holder of this position should also demonstrate the following:

Essential:

• A strong understanding of the UK’s media environment and knowledge of how to engage journalists across broadcast, print and digital media outlets across the media landscape;
• Existing network of warm journalist contacts;
• Knowledge of how to plan and execute media campaigns, end-to-end;
• Experience in building awareness of an organisation’s profile, positioning and core messaging via earned media that supports income generation;
• Experience and demonstrable success in building and maintaining excellent relationships with a wide range of stakeholders, particularly in generating sustained engagement from high profile supporters;
• Experience communicating about crisis contexts or sensitive issues, with the proven ability to produce and advocate for sensitive, ethical and nuanced communications and storytelling;
• A self-starter, able to work independently, identify and make the most of emerging opportunities, manage varied workloads and work to deadlines. A desire to grow and take real ownership of a fast growing function;
• Passion for demonstrating the value of media and PR to internal stakeholders and for building trust amongst spokespeople;
• Passion for keeping abreast of sectoral trends and organisational learnings, using insights to inform and improve media strategy;
• Excellent writing skills and attention to detail, with the drive and personal integrity to produce high-quality and accurate work;
• Excellent IT skills, particularly in using Microsoft Office and Canva;
• An outgoing, adaptive and resilient personality, enthusiastic about working successfully within a tight-knit environment;
• Sensitivity to Islamic culture and respect of Afghan customs and traditions;
• Experience and/or willingness to occasionally work outside normal office hours to attend events, respond to enquiries and opportunities, and occasionally deal with unfolding crises (which will be eligible for time off in lieu);
• The right to work in the UK.

Desirable:

• Thorough understanding of the current and historical context in Afghanistan and the wider region, as well as experience in a humanitarian/development organisation specifically;
• Experience running media and/or advocacy campaigns about climate change;
• Experience collaborating with other organisations to draft advocacy messaging;
• Experience in using media monitoring tools;
• Experience drawing up annual or multi-year strategies for media functions;
• Ability to speak Dari and/or Pashto.

OTHER INFORMATION

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Afghanaid is an equal opportunities employer and encourages applications from under-represented and intersectional groups.

Are you passionate about ending domestic abuse? Are you an ambitious self-starter with bags of ideas and the initiative to bring them to life? Do you believe in the power of media and storytelling to do good?

Then this could be the ideal role for you.

Surviving Economic Abuse is a small but mighty charity that is already making waves in dealing with one of society’s biggest issues: economic abuse, a devastating form of domestic abuse.

The charity is looking for a Media and Communications Manager (maternity cover) to help its work to stop economic abuse forever.

You would be joining the charity at an exciting time. In this role, you would lead on delivering the charity’s press office function and manage the charity’s annual Economic Abuse Awareness Day campaign.

As part of this role, you will also work closely with survivors to land high-profile media coverage to raise awareness about economic abuse and support our work influencing the new government. As well as line-manage the Communications Officer and oversee their work delivering the charity’s social media communications.

About you

• You will have excellent news sense and an understanding of social media, having worked in a busy press office or as a journalist.
• You will have a track record in creating and delivering impactful media stories while navigating competing priorities and deadlines with agility.
• You will have a compassionate approach to working with people with lived experience to empower them to safely tell their story in the media.
• You are an excellent communicator with a knack for storytelling, attention to detail, and ability to tailor your communications to different audiences.
• You will have exceptional organisational and interpersonal skills and be committed to working effectively as a team to get the best out of others.
• You will be skilled in brand and reputation management, for example, by embedding consistent brand messaging or identifying reputational risk.

 About the role

• Deliver an efficient and effective press office, swiftly and professionally responding to media inquiries from journalists.
• Manage the planning, delivery, and oversee the team’s execution of major communications campaigns, such as Economic Abuse Awareness Day.
• Lead on creating and delivering media stories to support the charity’s aim to raise awareness of economic abuse and influence policy and legislative change.
• Work closely with the Survivor Engagement Specialist to identify and gather survivors’ stories and support them to safely tell their story in the media.
• Line-manage a Communications Officer and oversee their work delivering our social media communications, ensuring strategic, on brand and responsive to risks and opportunities.
• Deliver media training to charity spokespeople and provide both written and verbal briefings ahead of interviews to ensure message consistency.
• Feedback and sign-off on communication materials developed by others to ensure consistent messaging, in line with the charity’s brand guidelines.
• Protect and maintain the charity’s brand and reputation, identifying risks and working with team members to effectively respond.

About Surviving Economic Abuse

At Surviving Economic Abuse, we deal with one of society’s biggest issues. Last year, 5.5 million UK women reported that a current or former partner had controlled their economic resources – money and the things it can buy such as food, clothing, transportation, and housing.

Through economic control, abusers limit women’s freedom, they steal their futures, and, in far too many cases, they take their lives. Yet too few people are aware of economic abuse – even those who experience it.

We are the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. The speed and scale of our growth since 2017 are evidence of how much we are needed. We may be young, but we are already creating big waves.

What we offer you

We offer a range of benefits including: 

• 25 days annual leave (pro rata), plus 5 Wellbeing Days (pro rata) and Statutory Bank Holidays 

• Flexible working 

• Working from home 

• 3% Employer Pension Contribution 

• Reflective practice and Employee Assistance Programme 

• The chance to be part of our highly professional, supportive team 

How to apply

If you are passionate about making a difference and think you have the right skills and enthusiasm for the job, please apply via our website.

The first stage interview will take place Friday 2nd August 2024 and the second stage interview will take place in the week commencing Monday 5th August 2024. 

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particuarly encourage applications from black and minoritised applicants and disabled applicants who are under-represented at SEA.

Vacancy Reference Number:

ME/C&D/FR/UK-R2

Position title:

Marketing Executive

Reports to:

Social Media Manager

Location:

HYBRID with some travel to our Nottingham or London offices

(Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE OR Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.)

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £24,000.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed Term Contract (subject to successfully completing a 6-Month Probationary Period)

Application Process & Closing Date:

Please send an introductory email telling us why you are suitable for the role along with your CV and 3 samples of recent work by no later than 6th July 2024. Use Vacancy Reference Number and your NAME in the Subject Line. 

Approx. Interview & Role Commencement Date(s):

Interviews: AS AND WHEN SUITABLE APPLICANTS IDENTIFIED

Start: ASAP

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, MS Teams, and Skype post successful submission of your application.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

The Fundraising team is active, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.

The Role:

The Marketing Executive will support the delivery of our marketing strategy across channels such as organic social media, paid social, paid media, as well as supporting offline marketing efforts. You will report to the Social Media Manager, but this role will support across all of the marketing functions. We’re seeking a team player, with a willingness to learn, and a passion for supporting the beneficiaries we serve.

Responsibilities:

· You will support the delivery of our marketing strategy across all existing channels, as well as new ones we seek to test. This includes but is not limited to:

o Support on organic social media including the creating, scheduling and reporting of content across Instagram, Facebook, TikTok, X and LinkedIn with support from the Social Media Manager.

o Support on paid social media including the creation, scheduling, optimising and reporting of content across Meta and TikTok with support from the Social Media Manager.

o Support of our paid search efforts in accordance with our agency’s directions.

o Support on the TV appeals, OOH, events and more as needed.

· You will support the Social Media Manager and Marketing Manager with administrative tasks as needed.

· You will take part in campaign planning and creative brainstorming sessions, showcasing a confidence to share ideas on how we can fundraise and communicate with our donors successfully.

· Engage with key followers of our social media accounts including influencer management, strategy and reporting.

· Time will be split across all marketing functions with an emphasis on social media marketing.

Person specification:

· Experience in an agile fundraising environment where priorities can change without warning.

· Test and learn mindset to deliver the best performing marketing activities.  

· Data driven to optimise performance across channels.

· Experience in Meta, YouTube, X, LinkedIn, Pinterest and TikTok.

· Stays up to date with social media trends including new social channels.

· Willingness to learn and get stuck in with fundraising efforts which may fall outside of this role’s usual remit, such as TV appeals.

· Good organisational and time management skills.

· Strong copywriting skills including the ability to story-tell.

· Creative thinker to do things differently.

· Strong communicator and able to work collaboratively.

· Ideally degree level education.

 

Essential for Successful Postholder to:

• Possess the ability to demonstrate current eligibility to work within the United Kingdom
• Be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; 

OR

2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

AND

• Demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• Support with other Fundraising activities from time-to-time, committing to partake in live TV-Appeals during our peak periods.
• Undertake any reasonable responsibilities as required by Line Manager
• Promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

How to Apply

Please send an introductory email telling us why you are suitable for the role along with your CV and 3 samples of recent work by no later than 6th July 2024. Please note your application may not be considered if you do not send a covering letter. ​

We reserve the right to end the application procedure early should the right candidate be found ahead of the advertised closing date

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

We have a rare opportunity to join our team in a key strategic and operational role as Programme Manager. Working as part of a Collaborative, Responsive, Enterprising, Playful and Reflective team (Our Values!), you will lead and develop our projects and programmes with young people and adults for the South London communities we serve.

We believe that music and media, delivered in a socially and culturally relevant way, have the power to positively change and shape people’s lives. Our purpose-built 3-story base in Brixton houses recording studios, a band rehearsal space, a production suite with top industry standard tech and software. Our work takes place mainly onsite with some community-based work in hospitals or at events.

This opportunity comes at a really exciting time for Raw Material. We are soon returning to our own building which by the end of 2024 will be refurbished via a £1.1m capital fundraising campaign to improve our operational capabilities and develop income generation opportunities and new facilities for the community, with a coworking offer and an increased hires and events programme.

The Operations Manager is responsible for overseeing the design, delivery, and evaluation of Lancashire Youth Challenge's three core programmes: RESTORE, Time to Breathe, and Rise to the Challenge. This role ensures the smooth and effective administrative and financial operations of the charity and acts as a deputy for the Chief Executive Officer when necessary.

Primary Duties and Responsibilities

Programme Management

·Lead and manage Project Coordinators & Facilitators, ensuring high standards and budget compliance.

·Ensure projects are properly documented and evaluated in line with contractual and funding requirements.

·Serve as the primary contact for partners, clients, referral agencies, parents, and guardians, ensuring effective communication.

·Collaborate on the recruitment of young participants for all programmes.

Line Management

·Facilitate regular supervision meetings with Project Coordinators & Facilitators.

·Manage and facilitate regular team meetings with core and freelance staff.

·Oversee the management of Volunteers and Work Placements.

·Hold contractual responsibility for freelancers and visiting practitioners.

Administrational

·Oversee daily administrative operations of the charity.

·Manage external communications, including website and social media.

·Act as the main liaison with the landlord and attend venue management meetings.

·Compile robust evaluation documents and impact reports.

 

Financial

·Support the CEO in preparing financial reports for Trustees, funders, and partners.

·Manage daily financial tasks, including reconciliation, invoicing, and liaison with accountants and the Treasurer.

·Help prepare budgets for funding applications and reports.

·Co-manage the Investor and Sponsor programme.

Governance

·Ensure systems and structures support the Board of Trustees in fulfilling their statutory responsibilities and effectively managing the charity's affairs.

·Prepare reports and papers for Trustee and annual general meetings.

·Work with the CEO and Chair of Trustees on the development and management of a Youth Board.

·Attend and present at Trustee meetings when required.

 

General

 

·Attend regular supervision meetings with the CEO.

·Complete required training in Safeguarding, Mental Health First Aid, and Emergency First Aid at Work.

·Abide by all company policies and procedures.

·Report safeguarding concerns immediately to the Designated Safeguarding Officer (CEO).

·Engage in Continuous Professional Development (CPD) opportunities.

·Work flexibly, including evenings and occasional Saturdays, to meet the charity’s needs.

·Assist in delivering other LYC projects and activities as needed.

·Act as deputy for the CEO when required.

Person Specification

 

Essential Criteria

A demonstrable passion for working with, supporting, and empowering young people.

A Level 5 or above qualification (ideally in a relevant subject) or significant work experience.

At least 3 years management experience, preferably within the youth charity sector.

Proven administrative skills and proficiency with Microsoft Office 365, CRM systems, and accounting tools like Xero.

Significant project and people management experience.

Experience in managing partnerships with diverse organisations.

Excellent communication skills, both verbal and written, and proficiency in online communication.

Financial management experience.

Understanding of safeguarding policies and procedures.

Willingness to be flexible and responsive to the evolving needs of the charity.

Desirable Criteria

Experience in the development and management of youth programmes.

Proven ability to compile evaluation and impact reports.

Marketing experience.

Familiarity with budget preparation and financial reporting for non-profits.

Experience in managing investor and sponsor relationships

 

The Queen's Nursing Institute is looking for a Digital Engagement Officer. The post holder will be a key contributor to the QNI's digital content and support the QNI's digital infrastructure including websites, social media, financial administration and Customer Relationship Management system. This is an exciting role which will allow someone with creativity and precision to grow and demonstrate their potential, within a supportive and friendly team environment. 

Are you an experienced and versatile communications and events professional? If you’re eager to work in a dynamic, fast-growing membership organisation committed to improving sustainability in the sugarcane sector, we would love to hear from you.

In this exciting role, you will be responsible for producing content about Bonsucro and its members for our different communications channels, developing engaging social media assets and running our communications campaigns. You will also provide logistical and communications support for our in-person and virtual events. The communications and international events that you create play a foundational role in building Bonsucro’s global profile and promoting our mission.

Climate change, human rights, farmer livelihoods, women’s empowerment, pesticide reduction, and water use are just some of the critical topics this role will be communicating on.

Bonsucro is the global sustainability platform and standard for sugarcane. Our purpose is to collectively accelerate the sustainable production and uses of sugarcane. We work with people and organisations across the sugarcane supply chain, including small scale farmers and some of the world’s biggest brands.

We are looking for someone with a good range of experience and a passion for communications. You are versatile and highly organised and comfortable working in a busy environment with multiple concurrent tasks, deadlines and activities. Ideally, you will be a confident writer, able to understand technical information and translate it into accurate and engaging copy for multiple platforms. Most importantly, you will be excited to learn about Bonsucro’s work and contribute to engaging our stakeholders through effective communications.

Key responsibilities

Content, channels and events

• Produce well-written engaging copy, distilling complex technical material into easily digestible articles, blogs and other content pieces for a range of audiences
• Organise, schedule and create high quality targeted content across multiple channels (web, email/newsletters, social media and videos) and for a range of digital campaigns
• Commission consultants to provide content, proofread and edit material for publication
• Maintain and update our website, including working with an external web agency to resolve issues or address more complex requests
• Oversee Bonsucro’s internal communications related to the activities and operations of the communications team, to ensure that relevant information is shared across the organisation
• Support development of events programme and write website content for webinars and in-person events
• Draft and design event marketing material and liaise with sponsors
• Coordinate event logistics and lead on evaluation of events and provide recommendations for improvement
• Provide guidance on regional-led communications activities such as webinars, support campaigns and tell regional stories to ensure consistent messaging

Branding and monitoring

• Act as guardian of the Bonsucro brand, supporting colleagues in producing high quality communications within brand guidelines
• On a monthly basis, collect, organise and share data on the performance of our communications activities and outputs against pre-agreed metrics
• Manage and update communications asset library, such as photographs, presentation decks, member logos and reports so that staff can easily access the resources they need
• Provide assistance to team in preparing presentations to ensure consistency in messaging and branding
• Liaise with and supervise external contactors

Person Specification

Essential criteria

• Significant experience in communications and social media activities in a professional environment
• Excellent written and spoken English language skills
• Proven copywriting ability with a track record of taking complex or technical topics and making them accessible to a range of audiences
• Proficient with and prior use of graphic design software (e.g. Adobe, Canva), IT-based and web systems (Wordpress, Mailchimp and Salesforce )
• Strong organisational skills and time management
• Confidence in delivering administrative and logistical tasks
• Creativity and ability to take initiative
• Prior experience organising events and/or webinars
• Affinity with social and environmental sustainability issues
• Excellent interpersonal and teamwork skills
• Good attention to detail

 Other desirable criteria

• Ability to speak and write either Spanish or Portuguese
• Familiarity with sustainable agriculture and / or voluntary sustainability standards
• Prior experience working with membership organisations and/or in an international team
• Track record in media relations

 

Application process

Please note that we are operating a rolling application process and will consider applications as they come in. We will arrange initial screening calls with suitable applicants on an ongoing basis and are looking to hold first formal interviews w/c 15 July.

The Miscarriage Association is a national charity dedicated to providing support and information to anyone affected by the loss of a baby in pregnancy. We also raise awareness of the impact of loss, advocate for those affected and challenge the taboos that can make miscarriage a lonely as well as distressing experience.

We do this by offering staffed support services (telephone helpline, live chat, email and DM), a network of peer support groups, a comprehensive website and a range of highly regarded patient leaflets. We also provide training and resources for health professionals and employers, contribute to research and ensure the patient voice is heard by policy and decision-makers.

We are about to begin a new chapter in our 40-year history, with ambitious plans to ensure our trusted services and support reach even more people affected by this often-heartbreaking experience.

We are now looking for an enthusiastic and talented digital marketer to join our small and friendly team to help us on this exciting journey. Working as part of our newly expanded communications team, you will support the development and implementation of the strategic communications and marketing strategy.

You will lead on developing our digital channels to drive engagement and awareness and help to build our online communities. You will be responsible for the day-to-day management of the charity’s website implementing brand guidelines to ensure a consistent approach to tone and content. You’ll also maximise Google Ad and SEO opportunities, working alongside a specialist agency, where necessary.

You’ll have previous experience of CRM systems and work closely with our fundraising team to develop supporter journeys and devise email and social media campaigns to help drive event sign-ups, donations and fundraising income.

Of course, you’ll also stay alert to emerging digital trends and be adept at analytics and reporting on the success of your campaigns.

We are seeking a manager to lead a frontline team, suitable for an experienced people manager who is friendly, kind, and capable of managing a busy workload. The ideal candidate will motivate staff and volunteers, engage with elders, and be solution-focused.

About Katherine Low Settlement

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

Katherine Low Settlement’s work with older people

Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.

We work with older people to:

• Encourage active and independent living

• Reduce isolation and loneliness

• Improve well-being and prevent ill-health

• Enable older residents to be dynamic and contributing members of the Wandsworth community.

Key Responsibilities for the Elders Core Service Manager Role:

• Oversee daily operations of the Elders Core Service, including the lunch club, transport, social sessions, and activities.
• Lead a team of part-time staff and volunteers, including a cook, support worker, minibus driver, and sessional workers.
• Collaborate with the wider team to deliver a hands-on programme.
• Manage project monitoring, evaluation, and budget.
• Support programme planning with Elders members and the wider team.
• Recruit, assess, and support service users and manage waiting lists.

Main Duties:

1. Planning and Oversight:

   • Ensure service output aligns with KLS’ vision, mission, and strategy.
   • Organize and promote core activities and one-off events.
   • Manage transport logistics and maintain activity records.
   • Support elders’ social and support needs, including safeguarding.
   • Conduct outreach and support work, and oversee case work.

2. Staff and Volunteer Management:

   • Line manage core programme staff and volunteers.
   • Use performance management and quality systems.
   • Oversee individual volunteers in the core programme.

3. Relationships, Communications, and Networks:

   • Build and maintain strong relationships with members.
   • Oversee communications for the core programme.
   • Attend meetings on behalf of the programme.

4. Finance:

   • Manage the project areas to budget, and maintain basic financial records as agreed with the Head of the Programme – in this instance, this is usually a petty cash sheet.

5. Safeguarding:

   • Ensure adherence to safeguarding policies and procedures.

6. Other Duties:

   • Participate in supervision and appraisal, and identify training needs.
   • Maintain high standards of work and adhere to KLS values.

Skills and Experience:

• Experience working with older people in a community setting.
• Line management experience in a community setting.
• Excellent interpersonal and communication skills.
• Strong multi-tasking, time management, and IT skills (MS Office, Internet, email, social media, Salesforce preferred).
• Experience in project monitoring, evaluation, and safeguarding.
• Knowledge of Battersea and Wandsworth is advantageous.

Personal Qualities:

• Passionate about working with older people.
• Motivated, caring, and compassionate.
• Organized, able to work under pressure, and detail-oriented.
• Proactive, self-motivated, and committed to KLS’s mission and values.

Suppose you are a seasoned people manager who is warm, compassionate, and capable of managing a hectic schedule. The ideal candidate will inspire staff and volunteers, interact positively with elders, and stay focused on finding solutions. If you are driven by a desire to improve the lives of older adults in Battersea and are ready to lead a passionate team, this opportunity is ideal for you.

Dates

Closing Date for Applications:  21st July 2024

Interview Date: TBC End of July

Permanent

35 hours per week

£38,390.76 per annum (based outside London)

£41,189.64 per annum (London weighting applied)

Location Flexible, home and office based working with an expectation of around 1 day a month in the office

About The Children's Society:

At The Children's Society, we're dedicated to changing young lives for the better. We are searching for a Celebrity and Talent Manager who's passionate about making a difference for children and families. Your role will be pivotal in bringing the spotlight to our cause, helping us reach out and engage hearts and minds.

The Role:

This position offers the chance to be at the centre of our cause, connecting with public figures and influencers who share our vision for a better world for children. You'll use your strategic thinking and storytelling skills, along with your extensive contacts list to weave our cause into compelling narratives that capture attention and inspire action.

Your Impact:

-Build genuine relationships with celebrities and influencers to champion our cause.

-Develop collaborative campaigns within our media and storytelling team to magnify our messages.

-Create memorable moments and content with famous supporters that audiences love.

-Ensure our values and vision shine in every celebrity collaboration.

-Strategically manage our ambassador program, keeping our mission in the limelight.

-Contribute to the effective management of resources and a purpose-driven budget.

-Keep a pulse on the entertainment and media landscape to position us at the forefront of social impact and change.

Who You Are:

-A natural at networking with a flair for persuasive, transparent communication.

-A strategic thinker with a creative edge.

-Skilled at balancing multiple projects with grace and a cool head.

-Experienced in navigating the world of celebrities and influencers.

-Driven by a cause, with the belief that a story well-told can make all the difference.



What We Offer:

-Work-life balance with our flexible working approach.

-A chance to be part of a team that values progress and inclusivity.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is 23.59 on Monday 29th July 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Monday 15th July.

Interviews will be held on a date to be confirmed.

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