Social Media Management Jobs
Job Title: Senior People and Culture Manager
Responsible to: Chief of Staff
Line Management: None
Location: Runway East, 24-28 Bloomsbury Way, London. WC1A 2SN. We offer flexible and hybrid working, but office-based work will be required on a regular basis.
Salary: £48,000 per annum
Benefits: includes 25 days holiday (plus bank and public holidays) with length of service increments, contributory pension scheme, flexible working options, enhanced staff wellbeing package.
Main Purpose of Role
The Senior People and Culture Manager is a key member of the Charity’s management team. They will have responsibility for designing, constructing and implementing a People and Culture strategy to create a transparent, consistent and agile process for the entire employee journey. They will play a pivotal role in fostering a thriving, healthy and positive organisational culture to ensure our staff feel valued, engaged, and well equipped to deliver the highest standards of work. This role provides high-level operational delivery of our People function to build an organisational infrastructure that delivers against the strategic objectives of the organisation.
Main Duties and Responsibilities
- People Strategy: Work alongside the Chief of Staff to develop and implement a comprehensive people strategy that aligns with our mission and values and promotes equity, diversity and inclusion (EDI).
- Talent Acquisition: Oversee the recruitment process to identify innovative solutions to improve the efficiency of our hiring to attract and retain talented individuals who align with the Charity's core values.
- Learning and Development: Implement learning and development programmes to ensure all staff have the necessary skills and knowledge to perform their roles effectively whilst promoting career advancement opportunities within the charity.
- Performance Management: Manage the performance review process, providing guidance to managers on performance improvement strategies and identifying opportunities for development.
- Policy Development: Develop and update HR policies and procedures in line with best practice and employment law.
- Employee Relations: Serve as a trusted advisor to staff and management, addressing concerns and resolving conflicts at work, including grievance, capability, and disciplinary matters.
- Culture Enhancement: Collaborate with leadership to reinforce organisational culture and values, driving initiatives that promote EDI.
- HR Administration and Budget management: Oversee all HR administration, including contracts, leave management, payroll and pensions.
Person Specification
Experience and Knowledge
- A deep understanding of HR practices and principles.
- CIPD qualified (Level 5) or working towards a qualification. Proven experience in a similar HR generalist role, preferably within the charity sector.
- Experience of implementing a People and Culture strategy and monitoring and evaluating its success using qualitative and quantitative data.
- Understanding of the HR needs of a small/medium charity.
- Experience in implementing EDI principles and embedding them through policies and organisational practices.
- Familiarity with employment law.
- Experience developing, planning and executing staff events and training sessions.
- Experience of managing a budget, interpreting operational financial data and preparing relevant management reports.
Skills and Competencies
- Leadership Skills
- Project Management Skills
- Strategic Thinking Skills
- Cultural Awareness
How to apply
If you are passionate about our work to address homelessness and would like to join the Charity as its Senior People and Culture Manager, please complete the application form available on our online jobs board.
You may wish to retain a copy of your answers as our ATS currently does not send applicants a copy of their application.
Closing date: Sunday 21 July 2024, 11.59pm.
Interviews will be held in person in the week beginning 29 July 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Temwa is seeking a dynamic Fundraising & Development Manager to lead and expand our charity's fundraising efforts. The ideal candidate will be experienced, confident, and honest, with a deep passion for international development.
Key responsibilities of the role include:
- Overseeing the fundraising team, including the Programme & Trust Officer who supports grant applications and reporting, and the Fundraising & Events Coordinator who supports individual giving, events, and trading.
- Managing the Communications Officer to provide information for PR, marketing, and promotion of fundraising activities, as well as to highlight Temwa’s work in Malawi.
- Growing and developing the current fundraising programme, with a focus on individual giving, institutional funding, as well as trust & foundations.
- Leading the expansion of corporate fundraising, particularly through the Carbon Balance Programme.
- Managing the daily operations of the UK fundraising office.
- Creating and updating the fundraising strategy, including planning and forecasting fundraising activities.
This is a thrilling opportunity for an experienced professional to leverage their skills and entrepreneurial spirit to increase income for a dynamic and growing international development charity. The role also involves enhancing the profile of an innovative organization delivering amazing and impactful programmes in Northern Malawi which really make a difference and bring about lasting change.
Additionally, the Fundraising & Development Manager will serve as the deputy to the Managing Director when the MD is not in the UK office (eg in Malawi, on annual leave, or unwell).
About Temwa
Temwa is a Bristol-based charity committed to empowering remote communities in Northern Malawi. Our goal is to harness the power of bringing communities together to support community-led development. We partner with hard-to-reach communities in Malawi, empowering local people to end poverty and transform their own futures. At the same time, we inspire local communities in the UK to come together to help bring about this change. We have been working in Northern Malawi for over 20 years, and our work currently includes sustainable agriculture, forestry, health and education programmes.
Principles of Temwa
● Community-driven – Temwa’s decisions are made by the community
● Working towards long-term self-reliance
● Commitment to sustainable development
● Belief in inclusive communities
● Working together with integrity, openness, mutual accountability, and professionalism
We have a highly skilled team of 30 full-time employees in Malawi implementing this work, based out of two offices in the Northern Region. Our UK office in Bristol comprises a small fundraising and operations team of seven staff (two team members are full-time, all other team members are part-time), 3-5 regular volunteers and interns, and a wider family of volunteers and supporters.
Temwa UK has an experienced and high functioning board of Trustees who are very engaged. The board member who oversees the fundraising portfolio is very active, providing support to the Fundraising & Development Manager and the fundraising team as a whole.
Key Roles and Responsibilities
1. Managing the fundraising strategy and donor relations with oversight of the fundraising office
- Develop, implement, monitor, and evaluate the charity’s income generation strategy, ensuring targets are achieved.
- Align the fundraising strategy with the communications and marketing strategy.
- Act as the organizational expert on income generation, leading the team to expand all relevant fundraising streams.
- Maintain and enhance current income streams, including trust fundraising, corporate fundraising, high value donors, and individual giving.
- Maintain relationships with key donors and their specific requirements.
- Collaborate with the Programme Advisor and Programmes Director in Malawi to align community needs with donor priorities.
- Lead, research & review the opportunities to apply for institutional funding with the Programme Advisor.
- Manage donor relations and communication with the Managing Director, Programme Advisor, and UK fundraising team.
- Contribute to donor reporting and distribution donor reports, and ensure compliance to donor-relevant obligations with the Programme Advisor.
- The Fundraising & Development Manager will report directly to the MD and Board of Trustees.
2. Providing leadership to and managing the fundraising team
- Develop, coach, inspire, and motivate the team to achieve their objectives and grow their skills.
- Conduct regular one-to-ones with direct reports, ensuring effective performance management with timely appraisals.
- Ensure team members have clear work plans and objectives.
- Champion best practices in particular with use of the database, ensuring all legal and compliance standards are met and, where possible, exceeded in fundraising and marketing activities.
- Recruit key fundraising team members as needed.
- Support the fundraising team in designing and managing effective marketing and communications strategies.
- Facilitate effective internal and external communication, sharing information, successes, and best practices.
3. Growing income streams
- Lead and manage all fundraising areas in the UK office, ensuring targets are met.
- Develop and manage comprehensive budgets, providing performance information to the Senior Management Team and Trustees.
- Ensure effective management of the donor journey for all contacts.
- Research and develop business cases for new income generation areas to drive sustainability.
- Implement and evaluate new income generation projects.
- Cultivate and maintain relationships with significant supporters, making effective asks to maximize income.
- Adhere to best practices and embed a culture of learning within the organization.
- Develop and implement a strategy to increase corporate fundraising through the Temwa Carbon Balance Programme.
- Grow and develop SME and corporate partnerships with support from the Managing Director and Fundraising Trustee.
- Develop and implement a strategy to increase corporate funding, individual giving, institutional funding and trust & foundation funding.
- Lead on all grant applications, including trust & foundation and institutional.
- Manage individual giving campaigns and online activities with support from the fundraising team.
- Source individual stories and images, brief internal and external teams, and write copy as needed.
- Ensure adherence to the individual giving strategy to increase income in this area. ?
4. Senior management
- Collaborate with the management team to reach key audiences and achieve strategic goals.
- Provide strategic direction for fundraising and communications, nurturing team members to develop their skills.
- Ensure all parts of the organization understand income generation and fundraising.
- Represent the charity externally.
- Provide advice and guidance to colleagues and Trustees.
- Play an active role in updating the organization’s strategic plan and shaping the charity's future direction.
· Serve as the deputy to the Managing Director when the MD is in Malawi or on annual leave.
5. Policies and procedures
- Develop and improve relevant policies for the organization.
- Evaluate and suggest improvements for systems used to support fundraising
- Create procedures to enhance the efficiency of fundraising activities.
Experience, Qualifications, and Requirements:
The ideal applicant would have the following attributes
· Experience of working in a senior fundraising role
· Certificate or diploma from the Institue of Fundraising or similar
· Track record of setting and achieving fundraising income targets
· Experience of managing people
· Experience of working within small and large NGOs or charities
· Ability to write compelling bids/business cases and reports
· An understanding of trust fundraising
· Excellent written communication and IT skills
Further strengthening the application would be
· Excellent understanding and use of social media
· Experience of leading and managing fundraising departments
· Experience of working within an international development charity
· Experience of marketing and communications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Workaid is a small charity based in Chesham, founded in 1986, empowering young people in Africa (and the UK) to help themselves by developing the skills and knowledge needed to find gainful employment or start their own business. We do this by refurbishing donated tools to a high standard and shipping them to training centres and self-help organisations. Our Chesham workshop operates with a community of dedicated volunteers who bring a wealth of skills and abilities to refurbish donated tools and equipment.
The charity's vision is a world in which all young people are able to achieve full and productive employment.
We are looking for a flexible and creative individual to join our team in a part-time role, responsible for the charity's everyday marketing and communications.
The Communications Coordinator will be responsible for the development of the charity's communication materials and multimedia products, ensuring they are visually appealing, follow brand guidelines, well written and stimulate interest and action among our target audience, as well as expanding our digital reach. Managing the social media platforms and website will be an important aspect of the role on a daily basis. The ideal candidate will have marketing and communications experience, excellent writing and design skills, plus social media and website management, and demonstrate a curiosity and/or experience in international affairs.
Key Responsibilites:
- Develop and design of digital, web, and print marketing materials·
- Manage the development and production of our bi-annual newsletter and one appeal a year
- Copywriting and editing, including developing original content and editing from multiple contributors
- Continually update charity website using Wordpress with current events, relevant news, etc.
- Community management on platforms such as Facebook, Twitter, Instagram, and LinkedIn; and Instagram
- Manage the annual Big Give campaign and an additional annual fundraising campaign to Workaid supporters
- Thoroughly understand our supporters, inspiring them to engage and donate and foster repeat giving from warm supporters and social media followers
- Manage internal communications, including the production of posters and relevant materials within Workaid
- Utilising online metrics tools (such as Google Analytics) to report on statistics for websites, social media sites, email campaigns, and online advertising
- Collaborate with staff on new ideas, directions, and tools for marketing and communications
Skills
- Strong writing, editing, and proofreading skills
- Accuracy and attention to detail are essential
- Strong organisational skills
- Good interpersonal skills
- Excellent computer skills with experience in social media & Microsoft Office
- Strong grasp of social media management and campaign development
- Able to effectively communicate with and motivate individual donors through innovative fundraising strategies
- Experience with WordPress or similar web hosting platforms
- Understanding of web marketing and Google analytics
- High level of computer literacy and ability to learn new technology quickly
- Experience in the non-profit or international development sector is a plus
- The ability to work well under pressure and to deadlines
Other Responsibilities
- Work in alignment with the aims, objectives, and core values of Workaid.
- Undertake any other duties or tasks deemed necessary for the successful running of the charity as determined by the CEO.
- Managing from time to time a part time Communications Intern
Experience
- At least 1 years marketing experience
- Communication across different medium
- Social media management
- Content creation and copywriting, newsletter and web material
Attributes
- Flexible & creative approach to work
- An energetic person with great attention to detail and an excellent communicator
- Demonstrates initiative and ability to work independently and as a member of a team to meet programme needs
- Energy, enthusiasm, and a good sense of humour
Workaid enables young people in Africa to build sustainable livelihoods.
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The client requests no contact from agencies or media sales.
We're looking for a Communications Officer to join our small team with big ambitions to lift people out of poverty and end the need for foodbanks.
Responsible for:
The support and delivery of Chichester District Foodbank’s external communications as well as the image Chichester District Foodbank portrays externally to our clients, volunteers, donors and stakeholders.
About Chichester District Foodbank:
Chichester District Foodbank was founded in 2012 and has four foodbanks in Chichester, Midhurst, Petworth and Selsey. We are part of the Trussell Trust network providing emergency food and support for people locked in poverty and campaign for change to end the need for foodbanks.
We are committed to working alongside people struggling against poverty which results in food insecurity, to learn from and be shaped by their knowledge and experience.
Overall responsibility of the job:
Support the development of communications strategies working with the different areas of the Foodbank to galvanise support for ending hunger and inspire action from key stakeholders.
Support the creation of and deliver communications campaigns both short and long term in line with the overall strategy for Chichester District Foodbank.
Manage conception, design and development, implementation of communications materials and campaigns and analyse outcomes.
Position Chichester District Foodbank as a leading voice for change and promote buy-in of our vision to end hunger in partnership with the charitable and public sector.
Deadline for applications:
Please submit your application by the end of Tuesday 18 July.
Interviews:
Interviews will be conducted on Tuesday 23 July.
Please see the attached role profile for a full job description and person specification.
Working to end poverty and hunger in Chichester District
The client requests no contact from agencies or media sales.
BHRC is seeking an energetic, organised, and experienced professional to support the Project Team and Committee in delivering exciting and impactful international human rights work.
About the Bar Human Rights Committee
BHRC is the international human rights arm of the Bar of England and Wales, working to protect the rights of advocates, judges and human rights defenders around the world. BHRC is concerned with defending the rule of law and internationally recognised legal standards relating to human rights and the right to a fair trial. It is independent of the Bar Council. BHRC’s mission is to protect and promote international human rights through the rule of law, by using the international human rights law expertise of some of the UK’s most experienced and talented human rights barristers, who work pro bono.
About the Role
We are looking for someone who is proactive and efficient with an eye for detail, who has experience working with smaller organisations, and who has a flexible and can-do attitude. The primary responsibilities would be to assist with BHRC communications, events organisation, and project administration. An interest in human rights issues or international development would be of benefit. The position will be directly supervised by the Project Team, with oversight from the Vice Chair and respective office holders as required. The position will be based in part remotely and in part in the London office, including for meetings and events. Working arrangements will be agreed with the successful candidate.
Key Responsibilities
- Manage the setting up of meetings, calls (Zoom / telephone / other virtual platforms), appointments and travel arrangements for BHRC-related business, and minute-taking for internal and external meetings on request, including the monthly BHRC Executive Committee meeting (which the Assistant must be available to attend in person unless held on Teams at the discretion of the BHRC Chair).
- Support with follow ups to email communications, meeting requests, and other routine correspondence either received by BHRC or outgoing from BHRC.
- Support the Project Team with the administration and planning of international project work.
- Assist in the organisation and administration of events and other initiatives and programmes that BHRC may host or adopt.
- Support with social media management across multiple platforms (proficiency with Twitter and LinkedIn is essential).
- Ability to draft social media posts, organisation announcements, website content, and other materials as required.
- Efficient inputting of new contacts and member data on a daily basis into BHRC membership systems as well as ongoing maintenance of contact information to ensure accuracy and integrity of information (updating contact job changes, new email addresses, renewal dates, etc).
- Support the project team with regular upload of new content and general updates to BHRC website.
- Support the project team with the creation and circulation of a monthly email newsletter sent to BHRC members and contacts via MailerLite.
- Support with ongoing administration of BHRC members (logging into database and relevant mailing lists, facilitating renewals, etc)
Person Specification
Essential
- Strong knowledge and proficiency in MS Office software.
- Strong knowledge of social media platforms, including drafting content and managing posts.
- Ability to manage websites using software such as WordPress.
- Experience in event organisation.
- Excellent administrative skills and previous experience working in an administrative capacity.
- Strong organisational and time management skills with attention to detail.
- Fluent English in both written and spoken communication.
- Good numeracy and literacy skills.
- Familiarity with handling sensitive data.
- Flexible and enthusiastic with a can-do attitude and an ability to work autonomously and independently.
- Support of BHRC’s value and aims.
Desirable
- Interest in and commitment to human rights.
- Experience working remotely and/or in small organisations.
- Experience of working in the voluntary sector.
- Experience working with legal professionals.
- Experience with project management.
- Experience with financial reporting.
- Experience of reporting to a board of governors or trustees.
Application process
Please provide:
- CV (maximum 2 sides of A4) outlining previous experience; and
- Cover Letter (maximum 500 words) explaining why you applied for this job and how you meet the person specification.
- Interviews will take place on the 16, 17 and 18 July, candidates should let us know in advance if
they cannot make these dates. Please also include your start date availability in your application.
Applications sent without a cover letter will not be considered. The names and contact details of two referees will be sought prior to any offer of employment. Please do not include them in your application.
You must already have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
Special Stars Foundation provides inclusive activities for children with SEND and adults with severe learning and physical disabilities in Hull and East Yorkshire. We are a small enthusiastic, professional team based in Princes Quay, Hull with a retail unit providing specialist sensory equipment, a large sensory room and a programme of inclusive activities based in our events unit or offsite with external providers. Following a period of change this is a fantastic opportunity for an experienced Charity Manager to lead the organisation in its next chapter, expanding services to reach and support more individuals and their families in the future. We are seeking a passionate team player who is flexible in approach and a great communicator who can drive collaboration for the benefit of those we help.
The client requests no contact from agencies or media sales.
Media and Communications Advisor - Oxfam Cymru (Wales) (2071)
Location: Cardiff with hybrid working options
Hours: 18 hours a week
Salary: £36,826 - £45,844 pro rata
Job Type: Open ended
Closing Date: 26 July 2024
Oxfam is a global movement of people working together to end the injustice of poverty.
Do you have a significant track record of generating impactful media coverage in support of influencing objectives?
Do you also have experience of delivering engaging public-facing online communications?
Are you passionate about supporting people to share their stories, in their ways?
If so, we would like to hear from you for this Media and Communications Adviser role.
The Role:
Oxfam is looking for a Welsh speaking Media and Communications Adviser to create and deliver proactive and reactive media output in Wales. The postholder will primarily generate proactive and reactive coverage in support of Oxfam’s twin Global Challenges, climate justice and action to better value and reward roles disproportionately undertaken by women, as well as Oxfam’s work in fragile and humanitarian contexts.
The postholder will also deliver media work in support of Oxfam’s brand and fundraising objectives. This will require closely aligning media and communications output with Oxfam’s influencing priorities, while maintaining strategic relationships with national and regional media. The postholder will liaise closely with colleagues in Wales, as well as across the UK and globally.
You’ll work with people with lived experience of poverty to raise their voices in a safe, sensitive and effective way, while undertaking effective partnership working and delivering impactful supporter communications, particularly via social media.
What we are looking for:
We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.
An ideal candidate for the role will also be / have:
- Our Media and Communications Adviser for Wales will have strong experience of media relations with a track record of devising and implementing effective communications strategies, particularly in support of influencing objectives.
- You will have excellent, accurate and impactful writing skills for a range of audiences and an ability to work effectively under deadline pressure while managing your workload with minimal supervision.
- You will be flexible, proactive and capable of exercising sound independent judgement.
- You will have a robust understanding of Welsh and UK political contexts, and how they interact, as well as strong experience of impactful website and social media management.
- You’ll underpin this rich skill set with fluency in Welsh, a passion for, and knowledge of, domestic and international poverty issues and an understanding of gender and diversity.
We offer:
This role will give you the opportunity to work as part of a small and agile team in Wales with a substantial track record of achieving change. This is a role where no two days are the same. Your media and supporter communications will directly support Oxfam’s advocacy, fundraising and brand priorities in Wales. You will have a substantial chance to help shape Oxfam’s public profile while working alongside passionate and skilled colleagues across the UK and globally on issues that really matter to people’s lives.
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.
From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.
Flexfam:
We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. Note the post-holder must have the right to work in the UK.
How to apply:
As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.
Our values and commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB also participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
About us
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.
Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
Mae Oxfam yn fudiad byd-eang o bobl sy'n cydweithio i ddod ag anghyfiawnder tlodi i ben.
A oes gennych hanes blaenorol sylweddol o sicrhau sylw effeithiol gan y cyfryngau i gefnogi'r gwaith o ddylanwadu ar amcanion?
A oes gennych hefyd brofiad o gyfathrebu â'r cyhoedd ar-lein mewn modd dengar a diddorol?
Ac a ydych yn teimlo'n angerddol ynghylch cynorthwyo pobl i rannu eu straeon, yn eu ffyrdd eu hunain?
Os felly, hoffem glywed gennych ar gyfer y rôl Cynghorydd y Cyfryngau a Chyfathrebu hon.
Y Rôl:
Mae Oxfam yn chwilio am Gynghorydd y Cyfryngau a Chyfathrebu i greu a darparu allbwn rhagweithiol ac ymatebol ar gyfer y cyfryngau yng Nghymru. Bydd deiliad y swydd yn mynd ati'n bennaf i sicrhau sylw rhagweithiol ac ymatebol i gefnogi dwy Her Fyd-eang Oxfam, sef cyfiawnder hinsawdd a gweithredu i roi gwell gwerth ar y rolau a gyflawnir mewn modd anghymesur gan fenywod, a'u gwobrwyo, yn ogystal â gwaith Oxfam mewn cyd-destunau bregus a dyngarol. Bydd deiliad y swydd hefyd yn cyflawni gwaith ar y cyfryngau i gefnogi brand ac amcanion codi arian Oxfam. Bydd hyn yn gofyn am gysondeb manwl â blaenoriaethau dylanwadu Oxfam o ran yr allbwn ar y cyfryngau a'r allbwn cyfathrebu, a hynny gan gynnal perthnasoedd strategol â'r cyfryngau cenedlaethol a rhanbarthol ar yr un pryd. Bydd deiliad y swydd yn cynnal cyswllt agos â chyd-weithwyr yng Nghymru, yn ogystal â ledled y DU ac yn fyd-eang. Byddwch yn gweithio gyda phobl sydd â phrofiad bywyd o dlodi i godi eu lleisiau mewn modd diogel a sensitif sy'n dwyn ffrwyth, a hynny gan weithio'n effeithiol mewn partneriaeth, a chyfathrebu â chefnogwyr mewn modd effeithiol, yn enwedig trwy'r cyfryngau cymdeithasol.
Yr hyn yr ydym yn chwilio amdano:
Bydd gan ein Cynghorydd y Cyfryngau a Chyfathrebu ar gyfer Cymru brofiad cadarn o gysylltiadau â'r cyfryngau, ynghyd â hanes blaenorol o lunio strategaethau cyfathrebu effeithiol a'u rhoi ar waith, yn enwedig i gefnogi'r gwaith o ddylanwadu ar amcanion. Bydd gennych sgiliau ysgrifennu rhagorol, cywir ac effeithiol ar gyfer ystod o gynulleidfaoedd, a'r gallu i weithio'n effeithiol dan bwysau terfynau amser, a hynny gan reoli eich llwyth gwaith heb fawr ddim goruchwyliaeth. Byddwch yn hyblyg, yn rhagweithiol ac yn gallu arfer barn annibynnol a chadarn. Bydd gennych ddealltwriaeth gadarn o gyd-destunau gwleidyddol Cymru a'r DU, a'r modd y maent yn rhyngweithio, yn ogystal â phrofiad cryf o reoli gwefannau a'r cyfryngau cymdeithasol mewn modd effeithiol. Bydd rhuglder yn y Gymraeg yn sail i'r set sgiliau gyfoethog hon, a byddwch yn teimlo'n angerddol ynghylch materion sy'n ymwneud â thlodi domestig a rhyngwladol, ac yn meddu ar wybodaeth amdanynt, ynghyd â dealltwriaeth o rywedd ac amrywiaeth.
Yr hyn yr ydym yn ei gynnig:
Bydd y rôl hon yn rhoi cyfle i chi weithio mewn tîm bach ac ystwyth yng Nghymru sydd â hanes blaenorol sylweddol o gyflawni newid. Mae hon yn rôl lle nad oes unrhyw ddau ddiwrnod yr un fath. Bydd eich gwaith o gyfathrebu â'r cyfryngau a chefnogwyr yn cynnal blaenoriaethau eiriolaeth, codi arian a brand Oxfam yn uniongyrchol yng Nghymru. Bydd gennych gyfle sylweddol i helpu i lywio proffil cyhoeddus Oxfam wrth weithio ochr yn ochr â chyd-weithwyr angerddol a medrus ledled y DU ac yn fyd-eang ar faterion sy'n wirioneddol bwysig i fywydau pobl.
Ein gwerthoedd a'n hymrwymiad i ddiogelu:
Mae Oxfam yn ymrwymedig i atal unrhyw fath o ymddygiad dieisiau yn y gwaith, gan gynnwys aflonyddwch, ecsbloetio a chamdriniaeth rhywiol, diffyg didwylledd a chamymddygiad ariannol; ac mae'n ymrwymedig i hybu lles plant, pobl ifanc ac oedolion a buddiolwyr y mae Oxfam GB yn ymwneud â nhw. Mae Oxfam yn disgwyl i’r holl staff a gwirfoddolwyr rannu’r ymrwymiad hwn trwy ddilyn ein cod ymddygiad. Un o’n blaenoriaethau pwysicaf yw sicrhau mai dim ond y rheiny sy’n rhannu ac yn amlygu ein gwerthoedd sy’n cael eu recriwtio i weithio i ni.
Bydd deiliad y swydd yn ymgymryd â'r lefel briodol o hyfforddiant, ac yn gyfrifol am sicrhau ei fod yn deall polisïau diogelu y sefydliad ac yn gweithio'n unol â nhw.
Bydd pob swydd yn cael ei chynnig yn amodol ar eirdaon boddhaol ac archwiliadau sgrinio priodol, a allai gynnwys gwirio cofnodion troseddol a chyllid sy’n ymwneud â therfysgaeth. Mae Oxfam GB hefyd yn cymryd rhan yn y Cynllun Rhyngasiantaethol i Ddatgelu Camymddygiad. Yn unol â'r Cynllun hwn, byddwn yn gwneud cais am wybodaeth gan gyflogwyr blaenorol yr ymgeiswyr ynghylch unrhyw ganfyddiadau o ecsbloetio rhywiol, camdriniaeth rywiol a/neu aflonyddwch rhywiol yn ystod eu cyflogaeth, neu achosion a oedd yn destun ymchwiliad pan adawodd yr ymgeisydd ei swydd. Wrth gyflwyno cais, mae'r ymgeisydd am y swydd yn cadarnhau ei fod yn deall y gweithdrefnau recriwtio hyn.
Rydym yn ymrwymedig i sicrhau cydraddoldeb o ran amrywiaeth a rhywedd yn ein sefydliad, ac yn annog ymgeiswyr o gefndiroedd amrywiol i wneud cais.
Gwneud cais:
Yn rhan o'ch cais ar-lein, lanlwythwch eich CV diweddaraf, ynghyd â llythyr eglurhaol sy'n esbonio eich addasrwydd yn unol â phob un o’r meini prawf hanfodol yn y proffil swydd.
Gwybodaeth Amdanom Ni
Mae Oxfam yn gymuned fyd-eang sy'n credu nad yw tlodi'n anochel. Mae'n anghyfiawnder y gellir ei oresgyn. Rydym yn wirfoddolwyr mewn siopau, yn weithredwyr dros hawliau menywod, yn rhedwyr marathonau, yn weithwyr cymorth, yn ffermwyr coffi, yn bobl sy'n codi arian ar y stryd, yn fugeiliaid geifr, yn arbenigwyr polisi, yn ymgyrchwyr, yn beirianwyr dŵr a rhagor. Ac ni fyddwn yn rhoi'r gorau iddi nes y bydd pawb yn gallu byw bywyd heb dlodi am byth.
Mae Oxfam GB yn aelod o gydffederasiwn rhyngwladol o 19 sefydliad sy'n cydweithio â phartneriaid a chymunedau lleol ym meysydd dyngarwch, datblygu ac ymgyrchu, a hynny mewn dros 90 o wledydd.
Communications and Business Development Manager
Salary:£35,235- £38,538 per annum + 6% pension
Employment type: Permanent contract
Hours:36 Hours per week
Location: North London including hybrid working
Closing date: 15 July 2022, 12noon
Interviews: 24 July 2024
Do you thrive in a dynamic environment where communication and business development go hand in hand? Are you passionate about creating positive social change?
The Bridge Renewal Trust is a forward-thinking charity dedicated to reducing heath inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of 3 to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.
We are seeking a talented and ambitious Communications and Business Development Manager to join our senior management team and play a pivotal role in driving our strategic objectives in communications, impact measurement, marketing, and fundraising.
Working with our Head of Healthier and Stronger Communities, you will develop and implement comprehensive communications strategies to enhance our brand awareness and stakeholder engagement; support our wider business development by researching and attracting funds from charitable trusts, foundations, and various funding bodies, ensuring the growth and sustainability of our work; and work with our senior management team to monitor and evaluate the impact of our programmes, effectively communicating outcomes to stakeholders.
First and foremost, we are looking for an ambitious and competent professional who is: passionate, self-starter and strategic in their thinking yet pragmatic in delivery; experienced in communications and income generation; understands impact measurement; has strong people skills, is a confident communicator and has the ability to write compelling narratives; and is excellent at problem solving.
We operate flexible working practices, and the post holder can utilise hybrid working arrangements as appropriate.
Are you ready to bridge the gap to a healthier and safer Haringey? This is your exceptional opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.
At Winston’s Wish we have been on a journey over the last few years – since Covid-19 we have transitioned to an online delivery, and we’re not going back. We are listening to the voices of the bereaved young people that we are here to support and designing services that are right for them.
We have raised the profile of data in all areas of our organisation and are always looking at ways to achieve ongoing improvements to our ways of working and our outcomes for the children that we are here to serve.
The Database Manager position is an exciting new opportunity to work alongside the Head of Salesforce to develop a solid foundation working with the world’s largest integrated CRM platform, Salesforce. Winston’s Wish is currently leveraging various Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Non-Profit Success Pack. Additionally, we are investing in Marketing Cloud and AI in the upcoming year as part of our strategic shift towards a 'digital first' approach.
We’re looking for someone with an ability to use their initiative to get things done, an enthusiasm for quality improvement with a keen eye for detail and someone with compassion and empathy for those affected by bereavement. Whether you’re already a certified Salesforce Administrator or have lots of experience maintaining Salesforce but are yet to obtain the certification, we’d like to hear from you.
Join us in this dynamic phase of growth and contribute to our mission of providing meaningful support to those navigating the challenges of loss.
Main Responsibilities
What you'll do:
- You’ll be our 'go-to’ person for Salesforce end users;
- Support the day-to-day platform administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports & dashboards;
- Working on declarative development utilising Flows, custom objects, workflows, validation rules and security configuration;
- Support day-to-day user queries;
- Proactive system maintenance including keeping up with Salesforce releases, features and best practices;
- Data management to improve Salesforce data quality, implementing rules and automation as needed;
- Collaborate with Fundraising, Bereavement Services and Marketing & Communications to gather and analyse business requirements and translate into scalable solutions;
- Provide ongoing user training and create training materials/technical documentation as needed;
- Communication of any platform changes to end users and stakeholders;
- Implement and enforce security best practices to protect sensitive data;
- Ensure compliance with relevant data protection regulations and internal policies;
- Account manage our outsourced Salesforce & IT partner support companies.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
If you’re aligned with our values, excited about the opportunity and really good at what you do (even if you don’t tick all the boxes) apply anyway!
- Certified Salesforce Administrator with at least 1 years’ experience or someone with 1 years’ experience of working in Salesforce at an administrator level (but would like to achieve the Salesforce Administrator Certification);
- Confident using DataLoader to manage imports and exports of data;
- Demonstrated experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports;
- Excellent relationship-building and communication skills and ability to liaise with stakeholders at all levels;
- A proactive attitude to implementing best practice solutions;
- Demonstrates enthusiasm towards continued personal/professional development;
- Hands-on experience with either Service Cloud, Experience Cloud, Sales Cloud, NPSP and/or FormAssembly, don’t worry if you haven’t got experience of all of them;
- Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues at all levels.
Additional information, if you are yet to obtain the Salesforce Administrator Certification
- During the first 6 months, time will be allocated to self-learning/self-development via Salesforce’s Trailhead learning platform and other resources;
- After 6-12 months, Winston’s Wish will support you through the Salesforce Administrator Certification Examination.
Recruitment Timetable
Application deadline: 19th July at 5pm
Telephone conversation to take place: 24th and 25th July
Interview by Zoom to take place: 29th or 31st July
Interview location: Zoom
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.
![Winstons-Wish-Lottery.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/winstons_wish_lottery_2024_06_24_08_33_55_am.jpg)
The client requests no contact from agencies or media sales.
Purpose of the post
To lead the representation of the VCS Alliance, and wider Voluntary, Community and Social Enterprise sector (VCSE), in strategic meetings across Bradford District and Craven (BD&C). Develop and maintain relationships with a variety of stakeholders operating at grassroots and strategic levels to ensure Health and Social Care services are being designed and commissioned with representation of the VCSE, in support of our Act as One partnership vision for people to be Happy and Healthy at Home.
Duties and Responsibilities
Key working relationships
- Form a robust network and collaborate with a wide range of partners, across the Act as One Partnership. Foster strong relationships through effective partnership working, ensuring mutual benefits and successful relationship management.
- Represent the VCSE sector in conversations on Urgent and Emergency Care, High Intensity Use, Intermediate Care, and other strategic meetings as required.
- Ensure that VCSE partners are well represented in all engagement with commissioners and to develop the reputation of the VCSE as partners.
- Actively support the transformation of Enhanced care in the community, intermediate care offer, to support people with the appropriate level of care support and interventions to maximise independence and wellbeing.
- Lead and champion VCSE / community led High Intensity Use approaches and methodology in secondary and primary care across BD&C
Operational
- Responsible for creating an innovative way of developing the reduction in high intensity use of Emergency Departments.
- Manage and facilitate discussions and advise delivery partners as to how best practice might be adopted for future development of services and oversee their delivery.
- Facilitate, coordinate, and chair multi-disciplinary meetings, including managing data flow, to ensure a person centred and holistic approach to care provision.
- Work closely with VCSE partners to facilitate and coordinate the co-design of highly personalised projects that support improved wellbeing and health outcomes, whilst reducing inappropriate contact with health care services and unscheduled care.
- Attend a range of system forums / steering groups that are in support of unmet social needs e.g. homelessness, Mental Health.
- Work with other VCS Alliance staff to ensure links to other relevant programmes across the system.
- Develop and operate monitoring processes that support learning and assess effectiveness of provision.
- Lead on a range of projects to ensure that the outcomes agreed are delivered on time, to quality standards and in a cost-effective manner, adjusting plans as required.
- Determine links to existing projects, identifying interdependencies across projects/functions, potential impacts on wider system/sector, resource requirements and building in contingency, as necessary.
- Work with finance team in preparation of budgets.
- Monitor finance expenditure and outputs relating to programme budget and report to Senior Leadership Team and Board as appropriate.
Information Management
- Present complex information and create briefs about projects in a way that make complex topics easier to understand and are appropriate for the audience.
- Coordinate and share learning of the work with the wider partnership to promote and ensure sustainability.
- Identify patterns, themes and ‘causal factors’ which trigger relapse behaviours in order to shape future commissioning of service and/or demand/capacity planning.
- Draft reports summarising status on issues, outcomes, and provide progress/highlight reports to ICB, including highlighting exceptions and risks ensuring mitigating action can be taken to keep programmes on track.
- Maintain a risk register and ensure actions are in place to mitigate unacceptable levels of risk.
Impact and Insight
- Plan, develop and evaluate methods and processes for gathering, analysing, interpreting, and presenting data and information.
- Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases.
- Analyse, interpret and present data to highlight issues, risks and support decision making across programme portfolio.
General Requirements
- Undertake personal training as required.
- Attend regular supervision sessions and staff meetings.
- Support general VCSA administration by handling inquiries via the telephone, email, and drop-ins.
- Provide relevant information for VCSA’s newsletter/s, mailings, website, and social media
- Comply with all organisational policies and procedures.
- Promote VCSA with all stakeholders during the duties of your work.
- Undertake any other duties prescribed by your line manager.
Special conditions
As part of this role, you will be required to work and travel across the Bradford District and Craven. While the VCS Alliance supports hybrid working, there is an expectation that you will be based at the office for at least two days per week.
Benefits
28 days annual leave per year (Pro Rata) plus bank holidays, an additional day of leave for your birthday, Employee Assistance Programme, hybrid working, workplace pension, opportunities for professional development and free office parking.
Notes
All jobs are subject to change from time to time and this job description will be reviewed regularly. This post is subject to a 3-month probationary period and will be subject to a Basic Disclosure and Barring Service check. Applicants must be eligible to work in the United Kingdom.
We are part of Reach Learning Disability, a leading Nottinghamshire charity that provides day-centres, accommodation and domiciliary support for people with learning disabilities. Our expanding domiciliary care support company is CQC regulated, rated Outstanding, and currently supports 50 people in the local area in their homes, with a contingent of 75 staff. Our Newark Head Office and Training Centre is situated at the Beacon Centre, comprising modern serviced offices, including kitchen and catering facilities and free car/bicycle parking, within easy reach of the town centre and A1/A46 main roads and links directly to cycle paths. We offer a 6% contributory pension
Job Purpose:
To lead a well-organised and proactive office-based administration, operations and co-ordination team to deliver
· business financial performance management, including annual budget development/monitoring/control/reporting; accurate and timely monthly salaries data and information management; annual leave management to balance the needs of the service and the wellbeing of staff; sickness monitoring and proactive management of capacity; and accurate and timely expenses submissions to align with the finance team’s schedules
· regulated care administration, including effective and efficient staff scheduling co-ordination, and ensuring all compliance metrics are planned, co-ordinated and achieved
· planned and co-ordinated staff recruitment to meet demand, staff contract management, onboarding and supervision planning, and office/training facility and supplies management
· new client contract management, commissioning relationships, completion of tenders for new business in line with growth objectives
· information governance, including returns to CQC, compliance with IT security requirements, systems improvements to optimise service efficiencies, integrating data systems across Reach Care and within the charity where relevant
· effective communication, including external and internal, through a variety of media, including the Reach website and social media channels
· Policies and procedures that support the working environment and align with the charitable objectives
· timely delivery and presentation of reports to Senior Managers, Directors and Trustees
Reporting to the Registered Senior Care Manager who heads up the service and working alongside the Care Quality Manager, whose focus is person-centred delivery of outstanding care.
Managing a team which comprises:
Administration (Part time)
Services Co-ordination (Part time)
Scheduling and systems co-ordination (Full time)
For more detail see our website
Dedicated to supporting people with learning disabilities in Nottinghamshire to help each one lead a happier, healthier life in their community
The client requests no contact from agencies or media sales.
We have an exciting new opportunity for an Operations Manager to join the management team of this well-known local charity. The successful person will be working alongside our Centre and Shop Managers, and together will work as a team with responsibility for the day to day running of the Charity. Volunteers are at the heart of our charity and are central to all we are able to achieve so previous experience of working with volunteer is desirable.
Romsey Cancer Support Centre (Jane Scarth House) is a registered charity that has been providing practical support since 1995 to anyone whose life is affected by cancer. For the last 10 years we have operated as a completely independent charity.
Jane Scarth House, in the centre of Romsey, is a walk-in centre providing emotional and practical support with all services provided free of charge. Only a couple of hundred yards from Jane Scarth House is Jane’s, the charity’s shop, whose profits are used solely to help fund the services from Jane Scarth House.
The Operations Manager will lead on the development and review of policies and procedures and the implementation and use of technology/systems to enhance our effectiveness. They will also ensure our processes are compliant with regulatory/financial controls and be able to oversee facilities and infrastructure.
This part-time (0.5) role is based in Jane Scarth House with some flexibility to work from home at times.
We are looking for someone who is a great team player, a good organiser, has experience of a multi-disciplinary operational role, can work on business/financial plans, can monitor a risk register, who likes variety, who can set their own schedule (and keep to it), is prepared to research topics and take advice on best practice and who more than anything wants to be part of the next stage of our charity’s development.
Please see the job description for more details.
The client requests no contact from agencies or media sales.
Are you a creative, problem solver with a passion for communications?
Are you looking for a fulfilling role in the mental health sector where you can use campaigns and storytelling to educate and inspire change?
Mind in Bradford are looking for a creative, Marketing and Communications Officer to join our growing organisation. A typical day might include filming and editing a video of someone telling their mental health story, writing a newsletter for one of our audiences or creating content on Canva to schedule on our social media channels.
No two days are the same at Mind in Bradford, under the leadership of the Marketing and Communications Manager you’ll support the delivery of campaigns and communications that reach a number of audiences including:
- our workforce of staff and volunteers
- people who use our services
- corporate and community supporters
- key funders and stakeholders
If you are interested in developing a communications career path in third-sector or mental health then this would be a fantastic opportunity for you.
The role will appeal to those who have experience of:
- 1+ years in a Marketing or Communications role
- A passion for telling stories through blogs or videos
- Copywriting for different audiences and platforms
- Content creation for digital and print content
- Email marketing and social media scheduling
- Website content management
Job details
Salary scale: Band 2, £22,118 to £26,542 dependent on experience
Contract: Full-time
Hours: *37 hours per week
*Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Base: Office and hybrid working available. Office in Central Bradford, BD1 4QU (5-mins walk from Bradford Forster Square Train Station). Some requirement to travel for events in Bradford and Craven.
Responsible to: Marketing and Communications Manager
Annual Leave: 25 days plus Bank Holidays
Pension: We operate a contributory pension scheme which you will be auto-enrolled into (subject to the conditions of the scheme).
Probationary Period: 6 months
Closing Date: 18th July, 10am
Interview Date: 23rd – 24th July
In the first instance any enquiries to be emailed to recruitment.
Benefits
- Pension scheme
- Annual reviews
- Simply Health cash plan
- Casual / informal dress code
- Employee Assistance Service
- Flexible working and hybrid
- Two staff company days every year
- Excellent personal development opportunities
- 25 days annual leave per year, plus Bank Holidays
- Discount schemes including Company Shop and Blue Light Card
- Work for an accredited employer; Mind Quality Mark, Mindful Employer, Disability Confident and Real Living Wage
Making an application
Please send your CV and a cover letter no longer than one page outlining your experience and knowledge linking to the Job Description and Person Specification below to recruitment by 10am on Thursday 18th July.
You can find the job description and person specification on the Mind in Bradford website.
To make the best possible difference to the mental health and wellbeing of the greatest number of people.
![Mind in Bradford logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/ccwygvme6x8_2024_06_26_04_40_18_pm.jpg)
![Mind BD-5006.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/mind_bd_5006_2024_06_26_04_40_17_pm.jpg)
![Mind BD-5163.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/mind_bd_5163_2024_06_26_04_40_17_pm.jpg)
![Mind BD-5842.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/mind_bd_5842_2024_06_26_04_40_17_pm.jpg)
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The client requests no contact from agencies or media sales.
The Café forms part of a central hub, housing a daytime café for the community and an after-school Youth Café that connects vulnerable young people to positive and inspiring role-models from their community, empowering and inspiring them to become active citizens in their community. The space is used for two similar, but distinct purposes and excellent working relationships between these are essential. This role is responsible for the daytime café and related income generating activities.
An initiative of the Matrix Trust, our café has built an excellent reputation, with the vision to provide a space for local people to retreat to, where they will find a friendly welcome and an opportunity to give back to the community. Key elements include: quality coffee, delicious healthy food, a calm but welcoming environment, and an eco-friendly, low waste ethos.
The Café is open 5 days a week, 8:30am to 3pm on Tuesday to Friday and 10am to 3pm on Saturdays.
Day-to-Day Responsibilities
● Oversee the efficient daily operation of the café, ensuring high standards and excellent customer service.
● Engage customers, take and serve orders, and drive sales.
● Ensure all health & safety and food safety standards are met.
● Maintain a clean, welcoming, and friendly environment for customers.
● Manage stock levels, place supply orders, and handle cash management, including cashing up and reporting till adjustments.
● Develop and maintain a visually inviting space with up-to-date menus and quality food offerings.
● Implement and follow food rotation and waste management procedures to minimise waste and maximise margins.
● Utilise and develop methods that encourage repeat business.
● Secure the café at the end of the shift.
● Ensure all food and drinks served are of the highest quality.
● Achieve and maintain an excellent food standards rating.
● Liaising with the Head of Operations, oversee maintenance and repair of café equipment, ensuring everything is in working order.
Customer Service
● Ensure customers have an efficient and enjoyable experience, consistently exceeding service and value expectations.
● Address customer complaints or refunds in a professional manner.
● Upsell products as appropriate and ensure the team is knowledgeable about the menu items.
● Foster a welcoming atmosphere for all customers, including regulars and first-time visitors.
Team Management
● Recruit, train, support, and lead a small team of paid staff, volunteers, and apprentices, including at-risk young people.
● Plan staff rotas, monitor performance, and conduct appraisals to recognise training needs and potential.
● Ensure the team maintains a clean, visually inviting space.
● Act as a positive role model for young apprentices, volunteers, and work experience students.
● Develop and implement staff development programmes, including team-building activities.
Café Development
● Develop seasonal menus and menu items to celebrate calendar events.
● Promote the vision of Matrix through the café.
● Be passionate about the vision of the café.
● Achieve café goals and targets set by the Board of Directors.
● Identify areas for development that will drive the business forward, keeping abreast of new concepts and ideas in the industry.
● Ensure that customers are given an efficient and enjoyable experience and that service and value expectations are consistently exceeded.
● Collaborate with marketing and business development to create promotional strategies, including social media campaigns.
Building and Event Management
● Liaise with the Head of Operations about any building maintenance issues.
● Promote the hireable spaces and arrange events that enhance the café’s offerings.
● Encourage use of the café by local groups such as creatives, book clubs, parents etc.
● Manage café events, ensuring the team sets up the space as required and that the hirers are properly looked after.
● Coordinate with local businesses and community organisations for partnerships and events.
General and Wider Charity Involvement
● Be a proactive part of the wider Matrix team, getting involved in projects that benefit the mission of Matrix, such as fundraising activities or team projects.
● Ensure knowledge of current Matrix projects and their impact.
● Participate in community outreach programmes and initiatives that align with the café’s social enterprise goals.
For further details, please see attached Job Pack.
Are you an experienced marketing professional that is passionate about using your creative communication skills to make a difference?
This is an extremely exciting opportunity to play a leading role in the further development of Alexander Devine Children’s Hospice Service.
We are an award-winning local charity that provides specialist care and support to children with life-limiting and life-threatening conditions, and their families across Berkshire and into surrounding counties.
We are looking for a motivated, dynamic and experienced Marketing and Communications Manager to join our team and who will help us build on our charity’s established reputation. You will lead on the delivery of a marketing and communications strategy that will engage and champion our brand to all our key audiences, internally and externally, in a consistent manner via a number of mediums and platforms.
You will bring creativity, energy, and passion to this role, with responsibility for delivering high-quality marketing assets that will bring our vital work to life in an inspiring way to help grow awareness and increase vital income.
The successful candidate will need to have experience across various areas including digital and offline marketing, website management, social media, PR and brand management, report writing and developing case studies.
You will also be responsible for the future development of the Marketing and Communications function to support a growing organisation
The role is based at our state-of-the-art children’s hospice just outside Maidenhead.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire
![Alexander Devine Children's Hospice logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/av5eijjdovi_2024_06_13_12_28_12_pm.jpg)
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The client requests no contact from agencies or media sales.