Social jobs

Are you ready to take on a new challenge with a leading charity making a real difference to people with brain tumours and their loved ones?

Brain Tumour Research is seeking an experienced, dynamic and influential Head of PR and Communications.

Do you have the experience, drive and determination to thrive in this role?

​

Key Responsibilities:

• Oversee the day-to-day operations of our PR, Communications and Social Media
  teams
• Develop our PR, Communications and Social Media strategy to ensure maximum
  visibility for our charity
• Be an ambassador for our brand and help to devise and implement strategies which
  support our ambitious fundraising goals
• Be a champion of cross-functional working, engaging with internal and external
  stakeholders at all levels
• Support the team to secure coverage in the news media both nationally and
  regionally
   

Requirements:

• To be able to work from the office in Milton Keynes two days a week, with the option of working from home three days a week 
• ​Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, employee motivation, setting clear objectives, and fostering a collaborative work environment
• ​Have a track record of securing coverage in the news media both nationally and
  regionally and be able to demonstrate how you have informed communications and
  social media strategies
• Ability to embrace a variety of communication assets, from statistics to celebrities
• ​Drive to exceed objectives and be able to deliver effective and confident reports at a
  senior leadership level on progress
• ​Outstanding communication skills, including an excellent standard of written English

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

We are asking for a CV as the first step, but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Job purpose

To support and deliver effective communications, including marketing and digital engagement activities, which raise awareness of Dementia Carers Count and foster connections with our community of carers, campaigners and donors. Your work will help us reach and support more carers, raise funds and campaign for changes which will ensure that no dementia carer feels isolated, invisible or alone. 

Key responsibilities  

•Understand our cause, linked issues, and how these are publicly perceived 

•Horizon scan to spot social and news trends as well as potential influencer targets 

•Manage our social platforms, keeping abreast of media and public zeitgeist about our cause and related issues. You will design and deliver paid advertising campaigns and monitor, respond, share, engage, comment on posts, according to our guidelines and with responsibility for reputation management 

•Share audience insights with colleagues to ensure effective stewardship of all our defined audiences 

•Support development of media relationships. You will curate press and media lists and respond to media queries, with shared out of hours responsibility.

•Draft statements and press releases and pitch ideas for articles and features, developing copy as needed and tracking coverage 

•Support user-led story telling as part of content creation, including interviewing carers about their experiences and identifying opportunities to share carers’ voices in our materials 

•Draft website copy and develop assets for digital use and printed materials which communicate our key messages and brand and which support specific campaigns 

•Review and monitor evaluation and reporting metrics to provide regular and campaign-based management information relating to the success of digital and media activity 

•Support effective cross-organisational internal communication 

•Adhere to all relevant legislative and regulatory obligations relating to marketing, digital and communications 

•Carry out other duties commensurate with this post as requested. 

Bridge 5 Mill is a centre of social change in a historic 5 storey mill on the edge of Ancoats, comprising workspaces and event spaces. Our unique sustainable and ethical approach characterises our building and drives all our activities. Bridge 5 Mill is part of a family of organisations including the Kindling Trust, promoting ecological and social justice through a broad range of projects. 

We have just secured funding to fix our broken lift. This is great news, as the period without a lift had a significant impact on our community of tenants, wider users and also therefore, on our income from venue hire (with much less events able to take place during this time). This came on the tail of the Covid pandemic, which transformed how and when people use workspaces and events spaces. The funding means we are now at a pivotal time to rebuild both our events program and our offer as a beautiful, ethical and central venue to hire, as well as exploring how to diversify our services. You will be an instrumental part in the development and growth of our activities and in overcoming these recent challenges.

We are looking for a motivated and passionate person to join our small team here at Bridge 5 Mill. You will be part of an exciting new chapter for our organisation, as we prepare for our events “relaunch”,  diversify our services and begin working on exciting new development projects. As our Finance Manager, you will be an integral part of this transition, working alongside the Building Manager and Community Engagement Manager, to increase event occupancy, improve our current services and financially futureproof Bridge 5 Mill. 

We are at an exciting time in the life of our organisation and there has never been a more important time for us to deliver our vision. We are looking for someone with the experience, skills and energy to help us do that.

MAIN DUTIES

Bookkeeping;

• Bank reconciliation
• Invoicing and payment management
• Purchases and paying bills
• Assist our accountant with HMRC duties 

Prepare financial reports;

• Prepare quarterly management reports for Board of Trustees
• Create budgets & forecasts
• Compare budgets versus actuals & collaborate with the operations team on where to make improvements
• Identify and monitor financial Key Performance Indicators
• Submitting relevant documents to companies House, Charity Commission etc.

Fundraising;

• Research and apply for loans, grants and blended finance options as needed
• Reporting to funders on grant progress
• Liaise with operations team on financial viability of future development plans 

Reception cover (to cover annual leave / sickness when needed);

• Sit at reception to cover annual leave / sickness when needed
• Take booking enquiries over the phone & via email 
• Respond to tenant queries 
• Welcome guests 

Other;

• Fulfilling such other duties and assignments as may be required from time to time.

PERSON SPECIFICATION

Essential competence, skills and knowledge;

• Experience in bookkeeping
• Good excel skills
• Ability to work within a small dynamic team
• Experience in financial reporting
• Experience in funding bid writing
• Good administration skills
• Ability to prioritise tasks, good time management and organisational skills
• Good administration and IT skills
• Problem solving skills and  proactiveness

Desirable competence, skills and knowledge;

• Excellent communication and interpersonal skills
• Customer service skills
• Experience of reception, hospitality or facilities operations

Essential personal skills;

• Awareness, understanding and enthusiasm for environmental and social change issues
• Drive and enthusiasm to meet set objectives. A high degree of personal motivation and initiative, the ability to work under pressure, whilst working cooperatively in a team environment
• Ability to learn on the job, and respond to possibilities and potential opportunities
• Willingness and flexibility to undertake any relevant training required

Desirable personal skills;

• Understanding of the social change and VCSE sector
• Knowledge of the events and venue hires industry

Salary: £24, 570 pro rata per annum (for a 37.5 hour working week), plus 5% employer pension contribution (actual salary for 22.5  hours a week: £14,742 per annum). Salary based on Real Living Wage 2025/26.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays on a four-on-four off shift pattern.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community.

We are looking for a Housing Night Worker to join our Horsham Y team. Main areas of responsibilities are:

Safety and security

• Provide a friendly and professional front-of-house welcome to residents, visitors and staff, and ensure the building is safe, secure quiet and welcoming 
• Maximise the wellbeing of residents and visitors by ensuring adherence to health and safety protocols and house rules, all within the terms of tenancy agreements
• Assess and monitor the risks presented by residents to ensure they can keep themselves safe and, where possible, continue their development
• Record all incidents and accidents and share appropriately with the wider team, your manager and, if necessary, the central safeguarding team 

Engagement with residents

• Welcome residents home and provide informal and responsive support so they can articulate their aspirations and ambitions and acquire the skills they need to live independent and fulfilling lives
• Ensure resident’s views, aspirations, concerns, and ideas are sought so they can play an active role in influencing the services they receive
• Proactively promote the services on offer and ensure residents are encouraged to engage with those services
• Contribute to, or support, evening groupwork activities so that residents can access tailored solutions that meet their needs, wishes and aspirations

Administration and housekeeping

• Undertake tasks as directed, including but not limited to: inputting data, assessments, reviews, case notes onto our client database and entering new residents details/closing ex-resident records
• Completing health and safety/compliance checks, and recording estate inspectors and room checks
• Adding maintenance requests to our property services system

General

• Work as part of a team, on a rota four on four off shift pattern, alongside another Housing Night Worker, ensuring young people at the service have non-judgemental, objective at night, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice 

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and knowledge

• Experience of working in a customer facing environment, remaining calm and solution-focused when dealing with challenging behaviour
• Basic understanding of the support needs of young people and/or adults at risks
• Understanding of the impact of trauma on others, and the ability to work with a strengths-based approach with people who may be in distress
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and Health and Safety check lists
• Basic knowledge of good safeguarding procedures in relation to young people and/or vulnerable adults, and the ability to maintain professional boundaries (training provided)

Skills and abilities 

• Ability to communicate clearly both verbally and in writing for appropriate record keeping (vital for handover to colleagues working day shifts)
• Good interpersonal skills and ability to build and maintain strong relationships
• Ability to work lone work, work autonomously, and use own initiative, as well as being part of a team
• IT skills, including proficiency in MS Office 365 package, as well as healthy and safety and client management systems (training on YMCA DLG systems provided)
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately

CLOSING DATE: Sunday 11 May 2025 at midnight

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

We have an exciting opportunity for a Caseworker to join the Stalking service which is part of our Affected by Crime (ABC) team in Humberside, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

As a Stalking Caseworker you will:

• Manage your own caseload of service users which will include safety planning, risk and need assessing and completing an action plan with the service user
• Complete in depth needs assessments to complete actions such as advocating with the police or other criminal justice agencies, voluntary sector or statutory sector services
• Signpost or refer service users to other services and may signpost to online tools and resources
• Work with the service manager to upskill external colleagues, promote the service and raise awareness about the service and about stalking more generally

You will need:

• To be a confident and empathic caseworker who can professionally challenge and promote the best outcomes for service users
• Experience of casework, supporting others and assessing needs and risk
• Experience of safeguarding people, maintaining a confidential service and working with sensitive data

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Letchworth Foodbank is seeking an exceptional part-time Charity Manager to lead our organisation.   Our mission is the prevention or relief of poverty in our area by serving the needy in Letchworth, Hitchin and Baldock.  Receiving donations and grants of over £200,000 per annum, the Foodbank distributes over 40 tonnes of food and £50,000 of food vouchers every year to those that need it most.

As an organisation relying entirely on grants and donations, we face challenging hurdles to maintain and grow our income base in order to meet the increasingly complex needs of our clients.  Our strategy is not to stand still but to increase our reach and impact and we require a Charity Manager that shares our ambitions and has the capability to drive our strategy forwards.

We are a volunteer-based organisation with over 75 active volunteers supporting the breadth of operations from warehousing to client facing distribution centres.  We also work closely with local social care institutions and authorities on both funding for the Foodbank and ensuring our support for the needy helps them get back on their feet on a sustainable basis.  The Charity Manager will lead our volunteer team as well as engaging with the institutions and authorities that we work with to achieve our mission and implement our strategy.

The Charity Manager will be a leader driven by our mission, with empathy for our clients and the volunteers they will lead and possessing the skills to deliver our strategy with the support of the organisations and institutions we work with.

Further details of the position are provided in the attached job description.

Communications Specialist

We are looking for an enthusiastic Communications Specialist ready to work in a fast-paced and exciting work environment who can easily grasp and communicate impact to different audiences.

This is a remote working role.

Position: Communications Specialist

Location: Remote

Salary: £32 - £35k per annum 

Hours: Full Time

Contract: 2 years fixed term with likelihood of becoming permanent 

Closing Date: Monday 28 April 2025, 9am UTC

The Role

As Communications Specialist, you will draft compelling content for different audiences and support the Head of Communications and Membership and the Communications Lead to implement the communications and social media strategy.

Key areas of responsibility include:

· Coordination across the team and external stakeholders

· Content generation

· Drive efficiency and continuous improvement

· Use relationships for change 

· Visual identity

The role is currently fixed term with likelihood of becoming a permanent role.

About You

You will be an excellent coordinator to help drive efficiency, input from across the team, and external stakeholders, helping to meet time-bound communications. You will be an exceptional writer across different platforms and a strategic thinker. You will love the opportunities that come with working in an entrepreneurial environment and across a friendly and busy team.

You will have experience of:

· Working in a communications role or another relevant field.

· Excellent project management, coordination and organisational skills.

· Creating compelling communications, particularly for digital (website, newsletter and social media).

· Communicating well with external suppliers and partners, including funders.  

· Designing and implementing communications plans which have delivered impact, which map relevant audiences and develop messages that resonate with them.

· Project managing high-profile moments for organisations (for events, research or campaigns). 

About the Organisation

Join a leading global membership organisation that brings together over 200 consumer organisations in more than 100 countries to empower and champion the rights of consumers.

Working with Members and partners from government, business and civil society across national borders, the organisation addresses systemic global issues that impact people in the marketplace – safeguarding rights amidst rapid digitalisation, driving consumer empowerment in the shift towards sustainable living, delivering a fair and safe financial system and more. Working here provides the opportunity to build solutions and partnerships to address the foremost marketplace issues and opportunities at global scale.

Employee Benefits

Employee salary and benefits are offered in line with the statutory requirements in effect for the regional location that the applicant resides in. This includes co-working spaces (up to 2 days at Regus offices) and an allowance for the pension scheme if the individual is hired through Globalization Partners, an international recruitment partner. Holiday entitlement will be specific to each location and will be dependent on the public holidays available in the location.

The role is with an equal opportunities employer with a policy to ensure that no job applicant or employee should receive less favourable treatment on any grounds not relevant to good employment practice.

Other roles you may have experience of could include Digital Communication Officer, Communications Officer, Marketing Specialist/Officer, Digital Communication Specialists, Marketing and Communications Specialist.  

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

A dynamic Disabled People's Organisation, driven by lived experience, seeks a highly skilled Senior Communications Officer to lead impactful campaign communications. You'll need a creative, compelling writing style, and be capable of translating complex information into accessible language for diverse audiences. We're looking for a great comms all-rounder who can manage content across multiple platforms, from social media to press releases, so you can ensure a consistent and powerful brand voice.  This role is also a great opportunity to use and develop your skills around strategic communication.

To succeed in this role, you’ll also need proactive project management skills, combined with strong judgement, essential for coordinating complex communications campaigns, managing timelines, and ensuring seamless execution and alignment with message framing and project goals. You'll be confident in prioritising effectively, and knowing when to flag and escalate issues, ensuring smooth campaign delivery. This 28-hour a week remote role within the UK offers the chance to make a real difference, helping to campaign for Disabled people and their rights.

About the campaign

Our Campaign for Disability Justice, launched in September last year, is a vital initiative to tackle the systemic issues trapping over two million Disabled people in deep poverty. We address the root causes: inefficient social security regardless of employment status, barriers to employment for those capable of work, and a negative public discourse perpetuated by Government. The Campaign calls on Government to collaborate with Disabled People's Organisations to achieve these crucial changes.

Considering current Green Paper proposals and further benefit cuts announced in last month’s budget, our Campaign is has never been more needed.  Join us to help prevent further impoverishment of Disabled people, as we work to oppose these cuts.

About Us

Beyond the impact of the work, you'll be joining an exceptionally inclusive and caring organisation where you can bring your whole self to work. We are proud that our efforts to cultivate a truly supportive work culture are reflected in our staff's feedback, with 100% reporting feelings of inclusion in our annual staff survey.  For this role, we encourage applications from people from the global majority, who are currently underrepresented on our Campaigns team. To apply for this role, you must have lived experience of disability, which may include long-term conditions and/or mental health issues.

If you're a strategic communicator with a passion for social justice, and possess the key skills listed above, we want to hear from you.

This vacancy will close at 9am on Tuesday 22nd April.  Interviews will be on Thursday 24th April, Friday 25th and Monday 28th.

Make a real impact by empowering individuals and families affected by Bardet-Biedl Syndrome (BBS) with the knowledge, advice, and support they need to thrive.

At Bardet-Biedl Syndrome UK (BBS UK), we are dedicated to improving the lives of those affected by this rare genetic condition. Our support services help individuals and families navigate the challenges of BBS, ensuring they have access to expert advice, advocacy, and practical assistance to enhance their well-being and independence.

We are seeking an experienced and dedicated Advice Worker to join our passionate and committed team. This role offers a unique opportunity to provide tailored guidance on social care, disability benefits, health services, and education support, making a meaningful difference to those we serve.

About the Role

As an Advice Worker, you will ensure individuals and families receive timely, practical support that empowers them to navigate key challenges. You will:

• Provide specialist advice on disability benefits, social care, education, and healthcare services.
• Advocate for individuals and families, ensuring they receive the support they need.
• Assist with applications and appeals for welfare benefits, social care assessments, and education support plans.
• Work collaboratively with healthcare professionals, social workers, and educators to provide holistic support.
• Attend BBS Clinics, community events, and outreach sessions to deliver in-person advice.
• Stay up to date with relevant legislation and policies affecting individuals with disabilities and rare conditions.

This is a home-based role with occasional travel across England. Travel expenses will be reimbursed in line with BBS UK policies.

Who We’re Looking For

We are looking for a knowledgeable, committed, and proactive Advice Worker with the skills and drive to make a real difference.

Essential Experience & Skills

• Experience providing advice and support to individuals with disabilities or long-term conditions.
• Strong knowledge of social care systems, disability benefits, and education support.
• Experience in advocacy and casework, supporting individuals with complex needs.
• Strong IT skills, including Microsoft Office and case management systems (e.g., CharityLog).
• Excellent communication and interpersonal skills, with the ability to engage with a diverse range of people.
• Ability to work independently, manage a varied workload, and use initiative.
• A deep understanding of the challenges faced by individuals with rare genetic conditions.

Desirable Experience & Skills

• Experience working remotely as part of a dispersed team.
• Knowledge of Education, Health and Care Plans (EHCPs) and experience supporting families with applications and reviews.
• Access to a car for travel (mileage and travel expenses reimbursed).

Why Join BBS UK?

BBS UK is a small, dedicated charity making a real difference in the lives of those affected by Bardet-Biedl Syndrome. We work closely with NHS England to provide essential support services and advocate for improved care and assistance.

By joining us, you will:

• Have a direct and meaningful impact on people’s lives.
• Be part of a supportive, close-knit team that values collaboration and innovation.
• Work flexibly from home while engaging directly with the community.
• Receive ongoing training and professional development.
• Help shape the future of support services for people with BBS.

Additional Information

• DBS Check: An enhanced DBS check is required for this role.
• Safeguarding: Completion of safeguarding training within the first month of employment.
• Flexible Working: Some evening or weekend work may be required, with time off in lieu provided.
• Travel Expenses: Covered for outreach work in line with BBS UK policies.

 How to Apply

If you’re ready to use your skills and experience to make a real impact, we’d love to hear from you!

If you would like to discuss the role before applying, details can be found in the application pack.

Application Deadline: Sunday 27th April 2025

Role description: 

We are seeking a creative and proactive Digital Marketing and Content Officer to lead on developing and delivering engaging digital content across Southampton Hospitals Charity’s online channels with the goal of building an engaged supporter and donor community.

You will be responsible for growing our digital presence through compelling storytelling, high-quality social media content, and effective digital engagement strategies. Working closely with the Campaigns and Marketing Manager and Communications & Publications Officer, you will play a key role in gathering, creating, and sharing impactful stories from across the hospitals, ensuring our supporters, donors, and the wider community remain connected to our work. 

Main Responsibilities: 

Content creation & digital engagement 

• Work with the Campaigns & Marketing Manager to create and implement a digital marketing strategy with the aim of increasing our contactable audience and improving engagement across our digital channels. 

• Plan, create, and publish high-quality content across all digital channels, including social media, website, and email marketing. 

• Build relationships across the Charity and Hospitals, proactively gathering stories, case studies, and visual content. 

• Develop engaging social media campaigns, ensuring content is tailored to different audiences and platforms. 

• Manage paid digital advertising (Facebook ads, Google ads) to increase engagement and fundraising outcomes. 

• Capture and edit video and photography content for digital storytelling. 

• Ensure all content is accessible, inclusive, and aligned with brand guidelines. 

Social media & website management 

• Oversee the charity’s social media presence, responding to comments, messages, and engaging with supporters. 

• Analyse performance metrics, using insights to refine content strategies. 

• Regularly update website content, ensuring it is engaging and relevant. 

• Implement SEO best practices to optimise web content. 

Supporter engagement & digital growth 

• Work with fundraising teams to develop and deliver digital supporter journeys. 

• Identify opportunities for supporter-led content. 

• Work closely with the Communications & Publications Officer to ensure digital content supports broader comms objectives. 

• Provide training and guidance to colleagues on best practices for digital content creation and engagement. 

• Where needed, help manage Communications & Publications Officer responsibilities during periods of annual leave. 

Person Specification: 

Knowledge and experience 

• Experience managing social media channels for an organisation, including content creation and analytics. 

• Experience (or interest in) working within the Charity Sector and an understanding of the principles of the donor pipeline and donor/supporter engagement. 

• Experience creating and editing multimedia content (video, photography, graphics). 

• Strong copywriting skills for digital platforms, with the ability to adapt tone for different audiences. 

• Knowledge of SEO, social media algorithms, and best practices. 

• Experience using content management systems (WordPress). 

• Familiarity with digital advertising and email marketing platforms (Mailchimp). 

• Experience using data analytics tools (Google Analytics, Meta Insights). 

• Experience using CRM or supporter databases (Beacon preferred). 

Skills, abilities, and behaviours 

• Creative thinker with a strong visual storytelling ability. 

• Experience of using Canva and/or Adobe Suite. 

• Ability to work to brand guidelines, producing aesthetically pleasing collateral and marketing materials. 

• Highly organised with the ability to manage multiple projects. 

• Strong communication and relationship-building skills. 

• Proactive and outgoing, with a willingness to seek out stories and content opportunities. 

• Adaptability to work in a fast-paced environment. 

• Ability to translate complex information into accessible and engaging content. 

• Attention to detail, ensuring high-quality and consistent content. 

• A self-starter who can work independently and as part of a team. 

Job description

Job Purpose

To manage and develop the home from hospital settle service in the hospitals that you are responsible for, to support timely and successful patient discharges from hospital and prevent re-admissions.  You will work in collaboration with hospital teams and community teams to lead and manage your team to support the smooth transition from hospital to home for service users.  The service works with people for time limited support (usually up to 6 weeks) to adjust and settle back in their homes, and to prevent readmission into hospital. 

Key Tasks

• Work in partnership with the hospitals and other health and social care professionals to coordinate safe and timely discharges for referred clients.  This involves attending meetings with hospital personnel including Discharge Co-ordinators and Ward Managers to discuss discharges and plan who and how individuals will be supported as appropriate. 
• Manage a team working across two hospitals and ensuring the service is available between the contracted hours.
• Work collaboratively with other agencies providing support services.
• Conduct initial assessments of people referred to the services as necessary.
• Plan and develop person centred interventions to provide short term support for people after hospital discharge.
• Work with GPs as appropriate in identifying and supporting patients to reduce unnecessary hospital admissions.
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
• Support the hospitals with delayed transfer of care (DTOC).
• Coordinate and monitor the caseload of referrals allocated to team members to ensure a fair and manageable distribution of work.
• Rota planning to ensure staff flexibility and availability, enabling planned rosters that best suit both hospital and patient needs.
• Develop your team which includes; supervision, appraisal, planning of continued professional development opportunities and training needs.
• Conduct regular management audits to ensure a consistent way of working and identify development and training needs in the team or individual.
• Develop and deliver a flexible service that can respond to peaks and troughs in demand.
• Ensure the service is meeting key performance indicators, and identify any concerns e.g. demand for the service exceeding the levels in the contract and taking proactive action to address this.
• Monitor performance of the services against KPIs and produce reports to demonstrate performance.
• Deliver front-line services when needed, e.g. sickness or staff shortages.  This is by exception rather than you regularly doing support work.
• Manage the budget, sign-off expenses, and ensure the project is delivered to budget, liaising with the Finance Department as necessary.
• Support the directorate with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders.
• On a rota basis, provide weekend on call cover for the services you manage, and other hospital settle services provided by AUKEL.

Administration

• Lead on contract reporting, this includes quarterly, annual and ad hoc reports as necessary.
• Carry out annual customer service surveys.
• Enable the impact of the service to be assessed and inform the improvement of other local services by keeping electronic records of all referrals and interventions, and producing reports on activity and outcomes, in accordance with KPIs.
• Meet and produce reports as required by the Head of Service.
• Ensure patient records are regularly updated through AUKEL database, and support staff to complete their administration via training etc.
• Work with the Communications team and the Head of Service, market and promote the service.
• Build and circulate a resource pack for the wider AUKEL team to generate referrals between services delivered by the charity.

Quality

• Be familiar with and implement AUKEL policies and procedures.
• Ensure the service is delivered in accordance with Care Quality Commission principles.
• Ensure a cycle of continuous improvement by taking a “lessons learnt” review approach.
• Ensure that the requirements of the contract specification for the services are met.
• Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
• Respond to safeguarding or other concerns and take appropriate reporting and management action.
• Lead on recruitment of staff for your team, and support others at AUKEL.

 Liaison

• Represent AUKEL and participate in appropriate external meetings and events and remain aware of local, regional and national issues affecting AUKEL clients.
• Develop external relationships with stakeholders, and build positive connections with health and social care partners
• Attend contract management meetings with commissioners alongside the Head of Hospital and Home Services.

 General

• Meet regularly with line manager for support, supervision and appraisal.
• Attend team and staff meetings, (and other meetings) as required.
• Complete any training required to fulfil the post.
• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults, Safeguarding, and Care Quality Commission (CQC) guidelines.
• Other duties which are consistent and commensurate with the responsibilities of the post and the needs and development of the Hospital Home and Settle Service.

 Functional Links

• The Home and Settle Manager is line managed by the Head of Hospital and Home Services
• The Home and Settle Manager line manages:
• Project Officers
• Discharge and Settle Workers
• Volunteers
• Close working is required with Age UK East London Finance Team
• Close working with Information, Advice, Advocacy & Befriending Services
• Close working with Handyperson services
• Close working with Age UK East London Community Services
• Close working with other take home and settle services across east London

Person Specification

Experience

Essential

• Minimum of 2 years’ experience of people management including line management and team leadership.
• Minimum of 2 years’ experience of delivering services within a health or care setting at a level reflecting the responsibilities of the post.
• Of project recording and reporting to funders.
• Of leading service development and improvement and managing the change process.

Desirable

• Experience of working with older people
• Experience of working within a hospital discharge setting.
• NVQ Level 2 Health & Social Care or Care Certificate

Knowledge & Understanding

Essential

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 
• Understanding of NHS hospital discharge procedures.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers. 
• Understand of and commitment to equity, diversity, inclusion and dignity

Desirable

• Knowledge and understanding of NHS England legislation regarding Avoiding Unplanned Admission Care Plans.
• Knowledge of project financial budgeting
• Knowledge of CQC fundamental standards
• Understanding of impact on the Mental Capacity Act 2005 & Liberty Protection Safeguards 2020 within the hospital setting

Skills/Attributes

Essential

• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Good planning and organisational skills
• Ability to work calmly under pressure.
• Intermediate IT skills
• Data analysis skills

Desirable

• Ability to speak one or more community languages

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs
• The post holder will work with standard Office365 server-based computer system
• Occasional weekend and evening working may be required

Employment Details

Location

The post holder will be based between the Homerton and the Royal London Hospitals.

Contract type

This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based within the Hospitals they oversee.

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
 

We’re looking for an exemplary relationship and people manager with strong leadership skills to equip and support churches to deliver the Spear Programme in their local community. The role will be overseeing our centres in the North of England. 

The important stuff 

Salary: from £30,000 dependent on experience

Hours: 5 days per week (4 days considered), 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations

Contract: Full-Time, Permanent

Location: Home based role, with regular travel in the North and North-East of England. Fortnightly travel to our London office required (cost covered).

Closing date: Monday 21st April (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Interviews: Interviews will be held online, Thursday 24th April, 2pm - 5pm

Application pack: Have a look at our application pack for more information about the role and Resurgo.

Benefits

• 28 days annual leave (including Christmas Gift Days) plus bank holidays
• Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
• Regular staff prayer meetings, conferences and retreats (one residential)
• Excellent Health Insurance plan, including gym discounts and other perks

Person Specification 

• An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support organisations to play a meaningful part in the repair of our social fabric
• Effective interpersonal and communication skills, with the ability to relate confidently to a range of audiences, internally and externally, including demonstrable experience managing partnerships (e.g. churches and corporates)
• 3 years experience of line management and holding responsibility for others’ professional development and wellbeing
• Basic coaching ability including experience in group facilitation and 1-1 settings, and an ability to relate to a variety of people from diverse backgrounds
• Excellent time management, organisation skills and initiative, with the ability to balance a range of varied tasks and prioritise accordingly
• High emotional intelligence, a desire to work as part of a close-knit team, and a sense of fun

Key Responsibilities

Support and Equip Church Partners
 

• Work with the wider Church Partnerships Team to meet key strategic goals to build social transformation across the church in the UK
• Manage working relationships with a caseload of partner churches to ensure programme delivery flourishes, that the church has ongoing support and feels connected to Resurgo, and has a vision for and feels ownership of the Spear programme in their community
• Liaise with church partners regarding any challenges they’re facing, providing strategic support and connecting them to the wider Resurgo team for further assistance around key challenges

Line Management, Team Training and Development of Spear Centre staff

• Support with the recruitment and induction of new Spear coaches, and manage Spear Centre Managers through regular 1-1s and helping them troubleshoot challenges
• Performance management of the Spear centres run in partnership with your caseload of churches through regular reviews, informal and structured feedback, session observations and reporting on KPIs
• Work with the Impact team to identify training needs, then design and run training initiatives to meet these needs, including all-team training days, role-specific training streams, and volunteer training
   

Active Participation in the Philanthropy and Wider Resurgo Mission

‘To Inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery.’

• Help build and develop Resurgo’s ethos and Christian life as a team member
• Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

Associated Country Women of the World (ACWW) is an international non-governmental organisation which works to amplify the voices of rural women globally.  Our small Central Office team work with member organisations and individuals in the UK and around the world to ensure that rural women are recognized for their critical importance in society, represented, and have a platform to influence policy makers.  We combine advocacy and small-scale, women-led development projects designed by the local women who will implement them for the benefit of their communities.

This an exciting time to join ACWW in the lead up to our centenary and planning for our next Triennial World Conference in 2026.

We are looking to appoint a Communications Officer for the equivalent of 4 days per week (28 hours) to work alongside our current one-day per week social media Communications Officer to expand engagement and attract new members.

The role is to build the strength of ACWW’s communications, including website content, social media, and written copy, and help highlight the advocacy and projects work done by the organisation. This will involve building relevant and engaging content and working with other members of our team to build and deliver a successful digital strategy and contribute to our bi-annual printed magazine.

ACWW is seeking a highly motivated and enthusiastic Communications Officer to help us further develop our presence online, and to better reach audiences around the world. The successful candidate will report to the Advocacy Director and work closely with the other members of the staff team and Trustees.

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion.  We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life including groups currently underrepresented in our workforce.

This role is offered as a one-year fixed term with potential to extend subject to performance and funding. If you have successful communications experience, ability to build and maintain positive relationships and are looking to work for a charity focused on championing women’s empowerment and advocating for change, we’d like to hear from you. Please see application pack for further details and to apply.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023

We are looking to recruit a dynamic and results-oriented Senior Digital Acquisition Executive to join our growing Individual Giving Team within Public Fundraising at Prostate Cancer Research. This is a pivotal new role, offering huge potential to shape the future of IG at PCR and capitalise fully on our exciting growth trajectory. 

The last 12 months have seen significant transformation within our IG fundraising, with our regular giving base more than trebling. Building on this momentum, and campaigns such as last year's successful prostate cancer screening petition and our increased campaigning and public relations footprint. We are committed to strong investment in supporter experience and a genuine relationship-based approach to fundraising, ensuring all our supporters feel valued and exceptionally well-cared for. Recent positive media opportunities have further underscored our potential for growth. 

This role will be instrumental in driving continued expansion through digital channels, including paid social and email, with significant scope to identify and implement new, innovative, or novel acquisition strategies. You will be key to growing our supporter base and maximising their lifetime value through engaging digital stewardship and carefully crafted supporter journeys. Lead generation and conversion, cross-selling, and the development and management of these journeys will all be significant aspects of this role. We foster a culture of continuous testing and analysis to drive results, with a commitment to further investment in successful initiatives.

This presents a fantastic opportunity for an ambitious team-player looking to grow their career within a supportive and forward-thinking environment. This role will be line managed by the Head of Individual Giving. 

Key Responsibilities  

Digital Acquisition and Fundraising 

• Develop and implement acquisition campaigns and activity to attract new supporters through social platforms, both paid and unpaid, search engine advertising, and email marketing. As well as novel and innovative platforms and opportunities as identified.

• Analyse metrics and data, reporting on KPI’s, budget and spend, and work to constantly test and optimise campaigns to exceed targets and improve return on advertisement spend / return on investment.

• Ensure regular monitoring of performance across all activities and make necessary adjustments to maximise net income opportunities.

• Analyse and share the results of campaign activity. 

• Support forecasting and budget planning on Digital marketing activities within the IG budget.

• Develop and execute digital campaigns, including where the ultimate conversion is via traditional channels such as telephone or mail, taking an integrated approach, to acquire and convert new supporters. 

• Create and optimise content and digital journeys to maximise conversions and build loyalty. This will include elements of creative fundraising writing, concepting and messaging development, and some visual design development.

• Generate and utilise insight within digital campaigns to improve results.

• Support the organisation in developing the website to be optimised for fundraising, make recommendations to improve performance, optimise content and landing pages, recommend and make the most of on-site technologies and plugins that can help drive our performance. 

• Stay abreast of emerging digital trends and technologies, ensuring our online fundraising efforts remain innovative and effective. 

Stewardship and Supporter Experience 

• Maintain a good level of understanding of our supporters' behaviours and motivations to create and implement stewardship content and journeys, feedback and respond to queries and enquiries relevant to IG activity.

• Work with the team to ensure all supporters are thanked and updated in an appropriate and timely manner and all interactions and activities are in line with our supporter promise. 

• Ensure supporter journeys are segmented and personalised wherever possible.

• Cultivate deeper engagement with supporters beyond transactional interactions, exploring opportunities for meaningful dialogue, feedback mechanisms, and a sense of community. 

• Develop and deliver personalised relationship-building communications and initiatives that recognise supporter loyalty and deepen their connection to the impact of their support. 

• Work with the wider PCR team to maximise opportunities for fundraising and patient impact including via cross selling with different audiences.

• Develop engaging supporter communications and assets for all channels, for example email headers, landing pages, social ads – which drive action and deepen engagement with the cause.

Collaboration and Development  

• Work with Agile principles in mind, together with the IG Team and collaborating colleagues across the organisation, to plan and deliver high quality work.

• Build key relationships across teams within and outside Public Fundraising to achieve successful fundraising outcomes, improving both supporter & patient perceptions of PCR.

• As required, represent PCR externally, promoting our work and building long-term relationships with stakeholders and supporters. 

• Build strong relationships with partners, freelancers and consultants, agencies, and suppliers as needed to support the delivery of individual giving activity.

• Maintain curiosity and a desire for learning and professional development, be responsible for developing your skillset and knowledge to improve in the role and further PCR’s mission.

Database and Compliance 

• Hold a good working knowledge of key aspects of data protection law including GDPR and PECR, and the Fundraising Code of Practice.

• Work with our tools and seek to improve knowledge and use of these, including but not limited to Access CRM, Fundraise Up, Google Analytics 4 (G4A) and MailChimp.

• Adhere to all PCR policies and abide by the code of conduct and other related guidance in the PCR Staff Handbook. 

Skills and Competencies 

Our ideal candidate would have the following: 

• Proven experience in digital acquisition for charity or social cause, or in paid digital marketing or advertising in commercial roles. With demonstrable campaign management experience and expertise setting up and managing campaigns in Meta business suite, Google paid advertising and email marketing.

• Evidence of leading successful digital / integrated digital campaigns leading to significant sales/income/lead generation. 

• The ability to monitor and manage income and expenditure against targets as well as forecast and report on digital campaigns across all channels. 

• Knowledge and experience of trends and dynamics in digital fundraising (ideally), including audience identification and optimisation strategies including with new technologies like AI tools. 

• Experience and a track record of working on landing page optimisation and on-site conversion funnel improvements.

• A good understanding of individual giving best practices, trends, and regulatory requirements.

• The ability to motivate and inspire audiences through content and creative writing and storytelling for digital channels.

• Experience moderating digital campaigns or working with others to do so (knowledge of issues and best practice) and providing excellent supporter/customer support as needed.

• A strong desire to provide excellent supporter experience and customer journeys to everyone who encounters our campaigns and communications or who gets in touch with us directly.

• A collaborative and innovative mindset with a desire to test, learn and work with stakeholders cross-functionally including internal stakeholders and external consultants or agencies, to develop new activities and campaigns, and achieve strategic goals. 

• A good communicator and team player, with a willingness to pitch in and support the goals of the team and wider organisation as a whole.

• Experience working within Agile project management would be beneficial. 

• Experience collecting content from patients, beneficiaries, or key subject matter experts in the form of written interviews, photos and/or video, and developing this into marketing assets would be desirable. 

• A strong belief in the work we do at PCR, and a demonstrable desire to improve outcomes for patients through our work in fundraising. 

• Good knowledge of WordPress website optimisation and plugins or strong desire to learn. 

How to apply?  

Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience.  

There will be a two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.