Shared services executive jobs in douglas, douglas

The Bone Cancer Research Trust launched a dedicated Support Service in 2019, in response to feedback from our community. Over the last 5 years, the Service has seen a significant increase in reach. We are now at a crucial stage, after conducting a comprehensive review of our Support Service and are now looking for an exceptional, dedicated and enthusiastic leader to drive the implementation of findings and recommendations, ensuring everyone affected by primary bone cancer become aware of, access and trust our portfolio of services and information resources.

The successful candidate will bring our current Support Service and Health Information functions together, to form a cohesive and comprehensive Support and Information Service also and will develop a framework to monitor the impact of this Service, ensuring that the needs of the primary bone cancer community remain at the heart of the Service.

The successful candidate will be a natural relationship builder, forming excellent relationships with both patients and healthcare professionals. They will have excellent organisational skills and will be a confident and compassionate leader.

Are you passionate about heritage and inspired by the power of philanthropy? This is an exciting new opportunity at Blenheim Palace to help raise vital funds for the restoration and conservation of our UNESCO World Heritage Site. As Patrons Manager, you will develop and lead a compelling Patrons programme, identifying, engaging, and stewarding individual supporters to secure annual donations. This role is key to our long-term fundraising strategy and offers the chance to make a lasting impact on one of Britain’s most iconic landmarks.
 
What we are looking for:
 

• A highly motivated and pro-active person, with the ability to work independently whilst remaining a collaborative team-player
• A passion for, and interest in, the heritage sector 
• Knowledge of current trends and fundraising best practice
• Ability to work in a target driven environment and achieve results
• Professional attitude, well-versed in diplomacy and handling Donors with care and attention  

 
What's in it for you:

Staff Discounts

1. 20% on Blenheim retail
2. 50% on Blenheim Café food outlets
3. 30% at The Orangery 

• Salary Sacrifice Schemes for Bicycles and Electric Vehicles
• Access to our Benefits Platform with a range of additional benefits including:
  1. Instant discounts
  2. Discount on Days Out
  3. Day Passes for Family and Friends
  4. Monthly Adventure Play Visit 
  5. Shopping Cards
  6. Weekly Shop Discounts
  7. Gym Scheme and Much More!
• Competitive Pension 
• Complimentary Event Tickets
• Annual Pass for yourself and a family member 
• Staff Events
• Holiday Purchase Scheme 
• Paid Volunteer Day
• Free Fruit Wednesday
• Free breakfast on Friday
• Monthly Sharing a Sense of Belonging Events
• Free Eye Test and a contribution for Glasses
• Long Service Award
• Onsite Parking
• Free Blenheim Christmas Tree

Benefits vary dependant on Contract Type
 
Here we invest in our People. Our Promise is to help our employees, Grow, Give and Belong.

• Grow - At Blenheim your talent is nurtured and your wellbeing in championed.
• Give - Being a part of something much bigger, giving back to the wider community to work collaboratively and to meet our shared goals
• Belong - Be a part of something special, know you matter and belong. 

 
REF-221 174

Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.

Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.

The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.

Salary: £46,000-£51,000 per annum depending on experience.

How to apply

Download the application pack from our website which includes a full job description and person specification.

The deadline for applications is 9am on Wednesday 7 May 2025.

1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices

To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.

Completed application forms should be returned to Create with the job title in the subject field).

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.

No agencies / consultancies.

Governance Manager

Home/Office Based (Matlock)

Fixed, 37.5 hour per week permanent contract

£45,560 - £53,600 per annum

Our Governance Manager is responsible for managing and coordinating all governance work, providing support to the Board, CEO and Executive Team in all matters relating to governance and in particular for the Board and Committee meetings.

You’ll ensure that transactional activities are accurately completed within specified timeframes and co-ordinate all committees of the YHA Board and advise on and implement good governance practice.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to YHA’s staff discount and cash back portal
• Free YHA Membership each year
• Access to support via our Employee Assistance Program

What will you be doing?

• Lead and advising on all matters relating to governance including the constitution, memorandum and articles of association, standing orders and codes of conduct, including leading the implementation of any changes agreed by the Board.
• Provide best practice governance advice and support to the Chair, Board, CEO and Executive team, ensuring regulatory/codes of practice compliance, ongoing review of consultations on charity governance and promoting good governance in practice.
• Provide governance support to the Board, Audit and Risk Committee, Finance Committee, People, Remuneration, Impact and Engagement Committee, and the National Officers and Committee Chairs meeting and any other meetings linked to governance.
• Monitor changes in relevant governance legislation and the regulatory environment and take appropriate action.
• Project manage the organisation and delivery of the Annual General Meeting
• Plan and co-ordinate the annual Trustee induction programme.
• Responsible for the administration of the Company, for example: maintaining statutory company records and making the appropriate governance filings to Companies House and the Charity Commission.
• You’ll be the Company Secretary for YHA (England and Wales) and YHA Trading Limited.
• Assist the CEO and Executive with internal and external promotion, PR or other publications and events as required and particularly in relation to corporate governance and Board related issues.
• Develop relationships of trust and confidence, working pro-actively with the Chair, individual Board members, the CEO, Executive team, and external lawyers, where appropriate. You’ll be key in liaising between National Office teams and Board members.

What Skills and Experience do you need?

• Experience of providing governance support at Board level.
• Chartered Membership of the Chartered Governance Institute (or equivalent) or studying towards the qualification or suitable other experience. Experience of working independently, pro-actively and sensitively with senior stakeholders (Chair, CEO, Board members, Exec directors).
• Excellent project management skills and experience.
• Project team leadership skills and experience.
• Experience of budgetary control.
• Experience and in-depth knowledge of corporate and charity governance, including of company secretary functional requirements.
• Friendly, supportive, authoritative and approachable with the ability to adapt communication style to build positive relationships and provide proactive support for internal and external stakeholders at all levels.
• Able to take comprehensive and accurate minutes at speed.
• Able to adapt written communication style to deal with formal Board and governance communications, but equally at home with more informal communications when appropriate.
• Good level of IT skills particularly Word, Excel, Outlook and PowerPoint and a working knowledge of portals for distributing and viewing board and committee papers.
• Very well organised, self-motivated and able to demonstrate initiative, to deal authoritatively with providing best practice advice, peaks and troughs in workload, and conflicting priorities including between departments and individuals.
• Able and willing to flex hours worked in order to cover Board and AGM meeting at weekends and frequent evenings and occasional early mornings (for committee meetings and distribution of Board and Committee papers) and travel to hostels throughout the network to support Board and other meetings, for which Time Off in Lieu will be provided.
• Flexible and adaptable, and willing to support the Chair, Board, CEO, Executive Team, and External Affairs Team.
• A good understanding of charity governance, operational and departmental organisation and requirements.
• A discreet and trusted confidante and source of advice for the Chair and CEO when needed, including tactful handling of sensitive/political issues.
• An advocate of YHA at all times, supporting our charitable object, vision and HEART values.
• Holds a current driving licence or able to travel independently, including to rural locations. For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

Advocacy Manager

Location – Remote from the UK with regular travel to Manchester and London

Starting Salary - £40,416 per annum (plus contributory pension)

MAG saves lives and builds futures by working with others to reclaim land contaminated with the debris of conflict, to reduce the daily risk of death or injury for civilians, and to create safe and secure conditions for development. MAG shared the 1997 Nobel Peace Prize as a founding member of the International Campaign to Ban Landmines for our work to ban landmines. Our vision is a safe and secure future for men, women and children affected by armed violence and conflict. 

We are looking for an exceptional Advocacy Manager to work within our Policy and Strategic Partnerships team.  This is a fantastic opportunity to join a dynamic international charity that shared the 1997 Nobel Peace-Prize.

You will be working with the Director of Policy and Strategic Partnerships in the development and delivery of MAG’s advocacy work, including leadership of MAG’s UK parliamentary engagement, and contribution to the European and US engagement strategies.

The successful candidate will have previous experience of engaging and influencing UK parliamentarians, including the House of Commons and House of Lords, in support of advocacy objectives through a variety of tactics. You will have up-to-date knowledge of the UK political scene, and key players for MAG’s focus areas, knowledge of UK parliamentary processes and influencing tactics. You will also have a proven track record of meeting targets and deadlines and an ability to build, manage and develop relationships with key stakeholders. Excellent coordination and communication skills will also be essential.

The role will involve travel in the UK and Internationally.

What you can expect in return: 

· Competitive salary 

· 25 days annual leave per year, plus public holidays. 

· Company pension (matching at 5%

· Employee Assistance Programme: MAG offers free access to Health Assured, a service providing 24/7 confidential support and expert advice on a wide range of issues. 

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 5th May 2025.

Application is by submission of the following documents to humanresources [@] maginternational [.] org by the closing date of 5th May 2025:

1. Up-to-date CV

2. Cover letter, setting out why you believe you are suitable for this position, and how you feel you align to MAG Values.

3. Completed Candidate Profile Form

Due to the high volume of applications, we receive, we cannot respond to every application. If you have not heard back from us within 3 weeks of applying, your application has not been successful.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

Join our team as a Communications Manager where you will be the voice of MSI UK!

Our Digital, Marketing and Communications team is expanding! We are looking for a passionate and pro-choice communications manager to join our team and support people accessing reproductive healthcare services in the UK.

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £42,213.23 - £46,434.55 for base locations outside of London, dependant on experience and location
• Starting from £46,434.55 - £51,078.01 for base locations inside of London, dependent on experience and location

Role Overview:
As our Communications Manager, you will take the lead on internal and external communication activities, leading brand awareness strategic projects. You will work with departments across the organisation to share our work to improve access to reproductive healthcare and rights.

If you have a good understanding of issues affecting access to reproductive healthcare in the UK and are passionate about supporting people to access essential abortion, vasectomy and contraception care, we want to hear from you!

What can we offer you?

• ��‍��‍��‍�� Competitive family friendly benefits to support your family and working life
• �� Market leading Aviva pension provider up to 5% employer contribution
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Key Responsibilities:

• Lead and manage internal and external communications activities.
• Collaborate with colleagues across the organisation to foster collaboration and ensure consistent messaging.
• Plan and execute successful communications strategies and plans.
• Act as a brand guardian, working closely with departments and external agencies on key publications (e.g., Safeguarding Report, Quality Accounts).
• Use initiative to drive communication projects forward and define communication strategies.

What we’re looking for:

• Proven track record in communications management.
• Excellent verbal and written communication skills.
• Ability to work autonomously and collaboratively.
• Strong project management skills.
• Experience in developing and executing communication strategies.

Room to Heal is looking for a Co-Director for Finance & Fundraising to work with our Co-Director for Frontline Operations to support the thriving of our community.

About us

Room to Heal is an established therapeutic community in London. We support refugees and people seeking asylum, many of whom are torture survivors, through an integrated programme of therapeutic and casework assistance, in the context of a community of survivors. Our approach recognises the political context of our community members’ multiple and ongoing experiences of trauma and marginalisation including in their home country, on their journey to, and within, the UK. We offer long term and holistic support.

We are looking for a Co-Director who:

• Will ensure the overall financial sustainability of the charity through development of the fundraising strategy and oversight of its implementation
• Understands the experiences of our members in order to sustain Room to Heal’s therapeutic community and ensure the safety and appropriateness of all of our services
• Has awareness and interest in psychotherapy and group work
• Makes strategic decisions that centre the experience of refugees and people seeking asylum alongside maintaining the sustainability of the organisation
• Has the drive, care and vision to create new opportunities to support refugees and people seeking asylum and to learn and share experiences through external networks and partnerships in the UK and internationally
• Is able to speak with authenticity and challenge injustices knowing directly what the impact is due to own lived experience
• Can lead by consensus and collaboration and has a strong belief in the therapeutic benefits of community.

We strongly encourage applications from those with some lived experience of the issues that our community members are experiencing.

Job Title: Finance Officer 

 Job Description 

 Job purpose 

You will be responsible for managing the financial transactions of the organisation. Working closely with the Finance Manager to ensure all financial systems are implemented effectively while ensuring data integrity and compliance with accounting standards. In addition, you will assist the Finance Manager in maintaining a functional and safe office environment in accordance with employment and health and safety laws. 

 Key duties:

 Financial:

 Accounts Payable

• Manage the day-to-day accounts payable activity to support the organisation's short-term obligations owed to its creditors or suppliers, including but not limited to: 
• Utilise cloud-based software to manage supplier invoice activity.
• Dealing with external creditor and supplier queries. 
• Assisting the Finance Manager with supplier contract renewals.
• Manage and reconcile expense activity across all business cards utilising cloud-based software where appropriate. 
• Resolve accounting discrepancies.

Account Receivable

• Manage the day-to-day accounts receivable activity between the organisation and its clients, customers, and donors, including but not limited to: 
• Process all incoming post and utilise the CRM database to record any fundraising income.
• Ensure cheques are deposited weekly in accordance with finance policy and procedures.
• Ensure accurate billing for goods or services, not including those related to healthcare.
• Reconcile incoming payments against all invoices. 

 Month End and Period End

• Assist the Finance Manager in the preparation of accurate monthly, quarterly, and yearly accounts by performing activities including but not limited to: 
• Auditing and correcting where necessary the accounting allocation of transactional detail in accounting software. 
• Monitor and audit aged debtors and creditors- correcting errors, reconciling unallocated payments, and chasing missing invoices where needed. 
• Utilise the CRM database to calculate and submit the monthly gift aid return and perform the journal entry into accounting software.

 Payroll Administration

• Collate salary transactional data from payroll reports, update payroll apportionment sheet and prepare journal for entry into accounting software.

 Participate in Finance Audits

• Maintain records at a level which meets the needs of external auditors. Assist the Finance Manager in the preparation of document evidence and be on hand to assist during the field week section of the external audit.

 Office Duties

• Assist the Finance Manager in various office duties including but not limited to: 
• Monitoring office supply levels and replenish where necessary.
• Maintaining the organisation's small asset register.

 Other duties 

• To maintain a high level of confidentiality at all times throughout all duties and responsibilities 
• Attend and contribute constructively to meetings as required. 
• Positively promote the work and activities of Action for M.E. at all times.
• Keep up-to-date with best practice and comply with relevant legislation and regulatory requirements, working within the organisation’s policies and procedures and ensure that good practice is observed. 
• Undertake any other reasonable activity in line with the responsibilities of the post as requested by the Finance Manager, Chief Executive or any other member of the Senior Leadership Team. 

 Person specification  

 Qualifications 

• Relevant qualifications or demonstrable experience relevant to the job role  

 Experience and Knowledge 

• Experience in finance administration. 
• Working knowledge of data protection requirements relevant to the role 
• Track record of delivering results and team support 
• Demonstrable administrative skills with attention to detail
• Knowledge of accounting principles (desirable) 
• Experience of working with Sage (desirable)
• Experience of using databases (preferably Raiser’s Edge; desirable) 

 Skills and Behaviours 

• Accuracy, numeracy and an attention to detail 
• Excellent communication skills with people from a range of backgrounds at all levels in an organisation including good telephone manner 
• Ability to learn on the job 
• Able to work methodically, managing and prioritising a varied workload 
• Ability to use own initiative and work well in a team 
• Ability to use own initiative, work independently and to work well in a team 
• Flexible and adaptable approach 
• Strong MS Office skills including the ability to use Word, Excel, databases and web-related programmes and software 

 Attitudes 

• Perseverance 
• Enthusiasm
• Integrity 
• Openness 
• Compassionate 
• Courageous 
• Resilient 

 Key Competencies 

• Effective communicator 
• Collaborative 
• Values-based approach 

Job Title: Clubhouse Social Café Manager

Department: Core

Reports to:Head of Business Services

Responsible for: Clubhouse Café staff & Trainees

Salary: 38,000- 42,000 (Dependent on Experience) plus potential for performance-related pay (dependent on café revenue targets)

Closing Date:  30th April 2025

First Interviews: 8th May 2025

Brentford FC Community Sports Trust

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 150 members of staff. 

The Role 

The Clubhouse Social Café Manager will lead on the implementation of the of café (Due to open in October 2024) and will manage the Food and Beverage Operations in line with food, and health and safety regulations. You will be involved in the initial set-up of the facility. 

You  will be responsible for managing the day to day running of the café, providing a diverse of community and health wellbeing projects in collaboration with Trust Senior Manager - Health and Wellbeing. They will also manage and mentor staff and trainees to deliver an effective and inclusive service to customers.

About You 

We are looking for a passionate, inspiring catering/hospitality specialist to lead on training, mentoring and the hospitality operation of our new Clubhouse Café at Gunnersbury Park. The café is part of the new Community Sports hub at the site and will also double as a social and community space linking into community projects for all ages. Projects will include mental and physical health with the space acting as a central meeting/training hub. In this capacity you will work closely with the Trust's Health and Wellbeing Senior Manager. 

We are partnering with the homeless charity Change Please to create a West London training hub. The successful candidate will be responsible for managing and training the café team. Our founder partners in the project are The University of West London (UWL) and the Premier League and Professional Footballers Association Fund. We are linking with the University to offer a range of immersive opportunities for their catering and business students and our Café Manager will link with them on a number of working projects.

The other aspect is the promotion and training in the importance of food, health and performance and the Manager will work with our Trust team to create innovative content and inspiring outreach programmes. Whilst we expect the Manager to have an active interest in food and nutrition, we plan to put some catering support and training in place to support the position.

We are looking for a highly motivated individual who has appropriate experience to lead the food and beverage side of the operation. They will be involved in the initial set-up of the facility (Due to open in Summer 2025) and the establishment of appropriate operation and health and safety procedures.

We have developed a sustainable business plan, however you will have the opportunity of contributing to the ongoing development plan. We have the benefit of understanding who our customers are, when they are, and even when they will arrive! This will need to be balanced with the social and community programme, and whilst it will be a challenge, it will also make for an enriched role in dealing with a range of people and organisations.

The Trust is a progressive, driven organisation with many facets. The Clubhouse will become one of our key hubs, also working with our stadium hub. This is a unique opportunity to combine sport and physical activity with nutrition and social projects. If you are up for the challenge of becoming part of our growing team, we would like to hear from you.

Key Responsibilities

• Lead on the implementation of the café, including the setup, adherence to food and health safety and regulations, and staffing.
• Development and procurement of suppliers for café to ensure efficient service delivery.
• Contribute to and delivery of project-based business plans as directed by the CEO and Head of Social, Education and Health Hub.
• To  organise and manage the preparation and presentation of food whilst ensuring agreed standards are maintained at all times, and that any special dietary needs are catered for.
• Adherence to HACCP and all other food safety regulations and COSHH regulations., ensuring the statutory requirements are met and all necessary records are maintained.
• Deal with customer feedback in a courteous, efficient and timely manner, monitoring and evaluating this feedback, making appropriate recommendations and taking action for service improvements.
• Working safely with kitchen equipment and ensuring that all other health and safety procedures are followed.
• To maintain a clean, healthy and safe working environment in accordance with guidelines.
• To mentor staff, trainees and work experience students in the effective operation of the facility.
• Deliver appropriate training to Clubhouse Café Staff, to foster a culture of excellent customer service.
• Stay informed about safeguarding policies, procedures, and best practices.

Essential Criteria

• Level 1,2 and 3 Food Safety Awards
• Level 2 Health and Safety in the Workplace Award
• Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety
• Experience of kitchen equipment
• Experience as a manager of operations and staff in a food and beverage business.
• Experience as a manager responsible for compliance, particularly health & safety and licensing, as well as finances in a food and beverage business.
• Experience in project management and meeting deadlines.
• Experience of supervising and training small groups of staff
• A working knowledge of budgets and gross profit margins
• Good team player

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

 Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. 

 If you would like to find out more,  please click the apply button. You will be directed to our website to complete your application for this position.

• Location: London, Birmingham or Bristol (Remote/Hybrid) 

• Permanent contract

• Part time: 3-4 days a week (21-28 hours) 

• £34,000-£38,000 per annum pro- rata, dependent on skills and experience 

A fantastic opportunity for individuals with experience in financial management to join our team as Finance Manager. Envision launched its latest, three-year strategy this year. We aim to build the reach and impact of our work, deepening our presence in our hub cities and expanding into new areas of high need and low charity presence. You will join a team that is determined and energetic; reflective and collaborative; and values the experiences and backgrounds of each person we work with.   

As our Finance Manager you will be responsible for the smooth running of the financial administration of the charity. Working closely with the Director of Finance & Operations, you’ll create timely financial reports, budgets & forecasts to inform decision making. 

As an experienced manager, you will bring strong financial management skills, efficient administrative systems oversight, and a proven track record of working effectively within small teams. Excellent communication and organisational abilities are essential, along with a proactive, solution-focused approach 

Key Responsibilities: 

• Financial Management: Oversee daily operations of the finance function, ensuring accurate month-end processes, preparation of management accounts, maintenance of the Xero accounting system, and strong financial controls and procedures. 

• Team Leadership and Oversight: Manage and support the Business Administration and Finance Officer, reviewing reconciliations and ensuring effective financial operations, including accounts payable/receivable, cash flow, and corporate cards. 

• Forecasting and Budgeting: Lead monthly and quarterly financial forecasting and support the Director of Finance and Operations in developing and monitoring the annual budget. 

• Financial Processing: Ensure all transactions are supported with appropriate documentation, manage income recording with the philanthropy team, and oversee gift aid submissions. 

• Payroll and Pensions: Process monthly payroll and pension contributions through Xero, manage HMRC obligations, and ensure staff expense claims are handled accurately and timely. 

• Compliance and Governance: Prepare statutory returns for the Charity Commission and Companies House, ensuring compliance with all financial and legal reporting requirements. 

• Uphold Envision’s values and be a role model for young people and volunteers. 

• Ensure that all activity is delivered in line with Envision policies and procedures.

Essential Experience, Knowledge and Competencies: 

• Prior experience of working in a similar role (min 2 years) 

• Accounting qualification (e.g.  AAT Level 3 or above, ACA, ACCA, CIMA) or Qualified by Experience 

• Experience with IT systems – Office365, Shared drives 

• Excellent communication skills, both written and oral, including the ability to present financial reports and information effectively to a wide variety of audiences.

• Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture 

Desirable Experience, Knowledge and Competencies: 

• Experience with IT systems – Xero, SafeHR, Salesforce, Docusign 

• Experience of the charity sector and its accounting requirements 

• Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap 

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.

Please note, we are unable to support visa applications and therefore applicants must have the right to work in the UK. 

We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.  

To apply you must please read the application pack and apply online. 

Deadline - Midnight Tuesday 29th April 

Please note: 

- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful. 

- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application. 

Introduction

The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future.

This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives.

About the role

Whilst the House Project approach sets out a clear pathway for young people to move into a house that becomes their home, being in the House Project is so much more than an offer of accommodation.

Staff working in the projects are trained in relational and trauma informed approaches. They use a psychologically informed practice framework to work with young people in both groupwork and individual settings and this work is supported by social pedagogical approaches. Working with young people in a groupwork setting and offering individual direct support enables the development of relationships and shared experiences which allows young people to be involved in the running of their LHP and central to the decisions that are made about them.

NHP provides a framework and not a model and whilst LHPs must keep to the fidelity of the approach, local environments and the young people themselves will determine how projects proceed.  This is where you will come in as a practice lead. With knowledge of child development, attachment styles, trauma informed care, the care system and the House Project approach you will support staff in LHPs to work in ways to develop practice that puts young people at the heart of the decision-making process and supports the local ‘system’ to improve how young people leave care.

As a Practice Lead you will have responsibility for a number of LHPs and will:

• Ensure that LHPs have young people at the heart of the decision-making process and that practice is evidence based and trauma informed
• Ensure that LHPs adhere to the fidelity of the approach whilst flexing to accommodate local arrangements
• Manage risk and deal with trauma at an individual, organisational and systemic level, turning these challenges into opportunities for change with improved outcomes for the young people.
• Work with the Care Leavers National Movement as well as the core team to ensure that young people continue to drive their own LHP and develop practice at both a local and national level

This is a rare and exciting opportunity for someone with a commitment to making a difference to the lives of young people through imaginative new models of social care and therapy and the scaling of the approach to make a difference to policy, practice and outcomes for young people at a national level.

You will have primary responsibility for supporting LHPs in The North.  

For detailed information see full Job Description and Person Specification attached.

You will be responsible to the Deputy Director NHP and will deputise for them when required.

You will be based at the NHP office in Crewe for a minimum of 2 days per week, but you will be expected to travel to LHP and attend meetings across the country on a regular basis.

Benefits include:

• 31 days annual leave plus bank holidays
• 10% pension contribution
• Salary sacrifice options
• Hybrid working
• Professional development opportunities

Safeguarding Statement: NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies.

Recruitment Agencies: We do not accept unsolicited CVs from agencies.

General Requirements: Right to work in the UK, two professional references, and a DBS check.

Find out more:

If you’re excited by the opportunity to build something transformative, we’d love to hear from you - 

You are invited to join the online briefing on Friday 16 May 2025 2pm

Please register in advance for this meeting: https://us06web.zoom.us/meeting/register/JES0vut8RUW5NlM9Tfbi4w

After registering, you will receive a confirmation email containing information about joining the meeting.

How to Apply

• Submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 23 May 2025. Apply Now.

We welcome applications from all backgrounds. If you require adjustments during the process, let us know.

Interviews are due to take place on Friday 6 June.

The Restored Beacon Network is a national network of churches that provide a place of welcome and safety for those who have experienced domestic abuse. Beacon churches partner with us to receive training, guidance and resources so that they can effectively support survivors in their congregations and communities, shining a light in the darkness of domestic abuse and journeying with them on the road to recovery. 

The Restored Beacon Network manager will work with the CEO to grow and develop this important network of churches. You will meet and recruit new church partners and walk them through the journey to becoming a Restored Beacon and beyond. This will involve meeting with church leadership, assessing their readiness to become a Beacon, arranging a training schedule, and supporting Restored Beacon Co-ordinators. You'll care for our church partners, providing spiritual, emotional and practical support to them as they work at the front line of supporting survivors. Relationship management is a key part of this role, not only with each individual Restored Beacon coordinator but also in facilitating peer support across the network. 

We're Hiring: Senior Specialist ISVA (Independent Sexual Violence Advocate)

 Location: London / Hybrid
Full-time (35 hours/week) | Fixed term until March 2026

Salary: £30,615 per annum
Closing Date: 14/04/2025

Are you passionate about supporting adults with learning disabilities and autistic people affected by sexual violence?

Respond is looking for a compassionate and experienced Senior Specialist ISVA to support and lead our ISVA team, working with adults with complex needs. You’ll hold a caseload, offer trauma-informed advocacy, and help shape our ISVA services alongside the ISVA Manager.

This is a key role for someone ready to take the next step in service development, frontline support, and sector collaboration.

About You:
ISVA-trained with frontline experience
Skilled in advocacy for adults with learning disabilities and autistic people
Confident in partnership working and team supervision
Committed to trauma-informed, rights-based practice

Why Join Us? 

Be part of a specialist, trauma-informed team making a real difference. 
Receive ongoing training and professional development. 
Work in a supportive and collaborative environment. 
Hybrid/flexible working options available. 

How to Apply 
If you’re ready to make a difference, we’d love to hear from you! Send your CV and a cover letter outlining how you meet the criteria by 14th May 2025.

 Got questions? Get in touch at via Charity Job. 

Join us in creating a safer, more inclusive world for survivors of domestic abuse.

Apply now to be part of a passionate team making real change.
 

Purpose of the Job

Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.

Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.

This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.

Job Description

Strategy and planning

• Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees.
• Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services.
• Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals.

Risk management and compliance

• Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks.
• Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery.
• Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations.
• Assess requests made in relation to GDPR.

People management and development

• Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records.
• Supervise the work of paid staff and volunteers
• Maintain and develop standards of service delivery.
• Advise the Head of Advice on staffing and service-related issues.
• Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate.
• Ensure that the service area and projects are adequately resourced.
• Ensure recruitment and selection of paid staff and volunteers as appropriate.
• Develop inclusive learning and development activities to meet quality standards and the organisation’s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers.
• Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence.
• Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
• Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. 
• Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
• Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme
• Direct reports: Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers.

Operational performance management

• Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints.
• In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients. 
• Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified.
• Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers.
• Maintain and develop standards of service delivery. 
• Take part in internal consistency exercises at least quarterly.
• Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole.
• Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies.
• Provide technical support and act as consultant to the advisers.
• Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control.
• Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate. 
• Ensuring that appropriate data protection procedures are in place and are followed by all workers.
• Lead on safeguarding and gender violence issues in accordance with policies.

Other duties and responsibilities

• Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required.

Stakeholder Engagement

• Collaborate with management and other departments to align quality standards with organisational goals.
• Engage with external partners and regulators to ensure compliance with industry standards and share best practices.

Reporting and Analysis

• Prepare and present reports on advice quality metrics to management and stakeholders.
• Utilise data to identify trends, risks, and opportunities for improvement.

Confidentiality and safeguarding

• Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy.
• Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns.
• Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service.

Research and Campaigns

• Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys

Person Specification | What you need to do this job

Essential Criteria 

• Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area.
• Ability to plan and manage projects.
• Commitment to continuing professional development.
• Experience of monitoring and maintaining service delivery against agreed targets.
• Ability to plan and prioritise own time and work and work of others in a pressured environment.
• Experience of analysing information to produce reports.
• Leadership and management ability within the context of understanding the needs of a voluntary sector organisation.
• Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.
• Ability to meet Citizens Advice competence with a minimum of three years’ experience of involvement with advice giving.
• Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports. 

Desired Criteria

• Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of – (for example) welfare benefits, debt management, housing, or health and social care issues.
• Demonstrable experience of driving innovation and service improvement within an advisory/customer focused service.
• Experience of supporting change.
• Well-developed staff management and leadership skills, with strong experience of implementing robust performance management processes.
• Proven ability to communicate effectively verbally and in writing, including excellent IT skills.
• Proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
• Experience in managing budgets.
• Ability to ensure best use of IT systems and packages in the provision of advice services and the ability to monitor and maintain casework systems and procedures.
• Ability to work with a variety of organisations and to earn and maintain the trust of those people with whom the Bureau deals.
• Ability to contribute to the team combined with willingness to learn and develop and have a positive attitude to change with an ability to plan ahead.
• Access to own transport and able to work at any service location in the Bureau’s area of operation as required.

Application Process:

To apply, please complete the application process on CharityJob. Please submit a concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.

If you do not complete a full supporting statement in the requested format, your application may be rejected.

Addressing each point of the person specification

This is a key section of the application which allows you to provide evidence of your experience, knowledge, skills and abilities that are relevant to the role as described in the role profile.  Selection is based on an assessment of the evidence you provide against the requirements of the role as set out in the person specification.  It is important that you tailor your response to clearly demonstrate how you meet each requirement. No assumptions will be made about your achievements and abilities. 

Please provide one example for each requirement.  You should choose examples of past experience that clearly demonstrate what we are looking for, and be precise about what you did, how you did it and the outcome or result of your actions. Please try to limit your response to each criterion to a maximum of 200 words. 

A useful guide might be S.T.A.R:

• Specific – give a specific example
• Task – briefly describe the task/objective/problem
• Action – tell us what you did
• Results – describe what results were achieved

Please provide recent work examples wherever possible.  However, do remember that relevant examples from other aspects of your life, for example: voluntary or unpaid work, school or college work, family or home responsibilities, can also be given.

We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.

Interview Process:

The closing date is Friday 2nd May 2025, 6pm

Shortlisted candidates will be contacted by telephone, so please give a daytime telephone number or somewhere we can leave a message to arrange an interview.

Our selection process consists of three stages:

• Stage 1 – Telephone Interview:

            Initial interviews will take place via telephone on Thursday 15th May 2025.

• Stage 2 – Formal Interview (In-Person):

            Candidates who are successful at Stage 1 will be invited to our Stevenage office for a formal face-to-face interview                on Monday 19th May 2025.

• Stage 3 – Practical Activity & Final Q&A:

            Following the formal interview, candidates will complete a short activity and have the opportunity to ask any final                   questions.

Please note that Stages 2 and 3 will take place on the same day.