Service Support Officer Jobs in Manchester
Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens.
Working as part of a team of 12, the Office Manager is a key managerial role. You will maintain and improve office systems, processes and policies, ensuring that clients receive a high-quality service, and the remote working them is well-organised and efficient.
This role is offered full-time (5 days) or part-time (4 days).
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SUMMARY OF RESPONSIBILITIES
- Systems | Manage, review and improve the use of our office systems
- Client Experience | Ensure excellence in our communication with clients
- Line Management | Line Management responsibility for two members of staff
- Team Organisation | Management of team matters
- Reports and Policies | Reporting to senior leadership and policy management
- General Admin | As required
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IN DETAIL
Systems
Improving the use of our systems including:
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HubSpot for marketing, communications and Knowledge Base
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Trello for project and process management
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Clockify for time management and time off
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Google Drive for file management
You will propose and implement improvements, and train staff members in new and improved practices. Therefore, a previous knowledge of some of the systems we use is desirable, and a proven ability to understand and implement systems is essential.
Client Experience
You will have responsibility for ensuring Client Experience across all communication channels including the website, email communication, telephone, knowledge base and chatbots.
As part of this, you will understand the role and responsibilities of the Office Administrator responsibilities so you can provide training, backfill and assist during busy periods. This includes:
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Resolving user-based queries
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Managing subscriptions and trial subscriptions
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Triaging communication to the relevant member of staff
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Improving and updating CRM data (eg school holidays, pupil numbers, etc)
In addition, under the guidance of the Leadership Team, you will organise, plan and implement the annual subscription process.
Line Management
You will initially have Line Management responsibility of the Finance Officer and Office Administrator. This includes bi-weekly one-to-one meetings, termly reviews, annual appraisals and adhoc meetings with reportees or the Leadership Team as required.
Team Organisation
You will have responsibility for managing various team matters. This includes, although is not exclusive to:
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Payment of goods and services
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Organising Team Gatherings and adhoc in-person meetings
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Remote planning of work events - eg film shoots, conferences
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Team training as required
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Ensuring staff have up to date DBS certificates
Reports and Policies
This includes:
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Producing reports for the Leadership Team regularly and as required
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Producing and updating company-wide policies, ensuring that they are fit for purpose
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Ensuring the Operations Manual is up to date and that department heads update the manual as necessary
General Admin
You will also have responsibility for General Admin tasks. This may include, although is not exclusive to:
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Receiving and triaging post
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Banking cheques
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PLACE OF WORK
This is a home-working role. All home-working office equipment will be provided by the company as required.
In-person staff gatherings take place three times per year, requiring an overnight stay. Travel and accommodation are provided by the organisation. Additional in-person meetings may also be called as required.
We are most keen to hear from applicants who have made a conscious decision to apply to Ten Ten Resources based on the role and the work of the company. Demonstrating this in your application will set you apart from other applicants. We look forward to hearing you.
We nurture spiritual growth, personal development and social responsibility by sharing inspiring, creative media content through a Catholic lens.
The client requests no contact from agencies or media sales.
We are looking for a dynamic and experienced systems manager to support, manage and improve systems within our rapidly evolving charity.
In this role, you’ll be responsible for providing in-house systems support and systems administration for platforms and systems used by nurtureuk’s team, with a particular focus on Salesforce, working alongside external developers and outsourced IT support. You’ll also be responsible for providing key support on information security.
Nurtureuk is a charity that has been working with schools for many years to improve the social, emotional, mental health and wellbeing (SEMH) of children and young people. We help schools remove barriers to learning by promoting nurture in education.
We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be.
With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.
Your main responsibilities will include:
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Acting as asset owner of nurtureuk’s internal systems
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Providing internal administration and development of Salesforce CRM
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Leading discovery and development projects to improve nurtureuk’s internal systems
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Managing external developers and support contracts related to systems
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Supporting administration of an information security management system to maintain ISO27001 accreditation
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Managing systems access and changes to systems, access rights and privileges
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Maintaining data infrastructure for dashboarding and reporting
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Providing support and training to colleagues on key aspects of internal systems
To be successful in the role, you'll have all or most of the following:
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Strong technical skills and a digital-first mindset
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Experience in maintaining and improving Salesforce and other systems
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Strong organisational skills with the ability to prioritise, manage time effectively and meet deadlines whilst working independently and proactively
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Project management experience
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Creative problem-solving skills
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Ability to work in a team environment, and good interpersonal skills
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Ability to develop and maintain good working relationships with a range of stakeholders
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Good attention to detail, and the ability to keep accurate records and work at pace
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Familiarity with information security principles
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Familiarity with transforming, cleansing and maintaining data
Employee benefits
Nurtureuk is a fully remote employer, and we operate with a strong culture and commitment of trust in the team. We supply the resources necessary to create a comfortable working environment from home. We allow for flexible working to be self-managed by the team, so they may work around their other personal commitments.
All employees receive 25 days’ annual leave plus an additional day for each full year of service, up to a limit of 30 days. This is in addition to all bank holidays and Christmas office closure. Nurtureuk pays a 5% employer contribution to pensions and also offers a Medicash employee benefits package. This includes cover for a virtual GP, routine dental and optical care, specialist consultations/diagnostics, complementary and alternative therapies, prescriptions, flu jabs and discounted gym membership. There is also access to a 24/7 Employee Support Service providing mental health and wellbeing support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a talented Director of Programme Development and Impact, fully committed to our widening participation cause, to join the Senior Leadership Team in an exciting and pivotal role for a growing and ambitious charity.
In your role, you will champion and evolve quality and impact across our network and programmes, and inspire our stakeholders through leading our university partnerships network. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.
The Director of Programme Development and Impact is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role will champion and evolve quality and impact across our network and programmes, and inspire our stakeholders through leading our university partnerships network.
Contract
This is a permanent role. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Start date
May 2025 (or as otherwise agreed)
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and
providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home.
Location
The role would be based at one of IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, Liverpool, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London.
Salary
£57,500.
Plus additional London contribution of £2,600 for London-based candidates.Pro rata for part-time candidate.
Annual leave
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Employee Assistance Programme including access to medical and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
Application deadline - 9am Monday 20th January 2025.
Interview Day (in-person) - Friday 31st January 2025. Please ensure that you are available on this date.
The client requests no contact from agencies or media sales.
The role of Communications and Marketing Coordinator sits within the Communications Team at Kids Matter. As we seek to grow our audiences, our influence and ultimately our impact, it’s an exciting time to join the team. This role will predominantly be responsible for the day-to-day fulfilment of email marketing, maintaining our social media presence and ensuring the website is kept up to date.
Working closely with both the Head of Communications and Content Manager, this role will also be heavily involved in supporting other areas of the organisation, particularly fundraising and partnerships.
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Communications and Marketing Coordinator role involves:
- Being responsible for the full creation process (building, testing, QA, data and distribution) of email marketing campaigns using Mailchimp.
- Helping plan and execute fundraising campaigns by creating audience-centric user journeys.
- Bringing new ideas and leverage new opportunities within social media to enable Kids Matter to further build its profile.
- Being responsible for ensuring the Kids Matter website is regularly updated with fresh and relevant content.
About you
Are you enthusiastic for what digital can offer organisations? Do you love social media? Can you help enhance Kids Matter's online presence? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Communications and Marketing Coordinator position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 13/01/2025. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
VoiceAbility is a leading national charity working across the UK to support people, who face disadvantage or discrimination, to achieve their goals and rights and have their voice heard when it matters most.
We foster a culture of collaboration, innovation, and inclusivity, where every team member is valued for their unique contributions. Guided by our mission to amplify underrepresented voices, we are committed to professional development, offering tailored opportunities for growth, learning, and leadership. Our values of empowerment, respect, and integrity underpin everything we do, ensuring a supportive environment where both individuals and the organisation thrive in driving meaningful societal change.
We are seeking an exceptional Commercial Director with a strong marketing and commercial sales background, coupled with proven experience in delivering strategic growth in competitive market environments. This pivotal role combines entrepreneurial vision, sales expertise, and operational excellence to drive sustainable revenue growth while strengthening our position as a trusted advocate for underrepresented voices.
Role Purpose
The Commercial Director will be a driving force behind VoiceAbility’s mission, leading the charge in shaping and executing bold growth strategies that secure new revenue streams and enhance the organisation’s reach. Combining proactive entrepreneurial leadership with sharp market intelligence and stakeholder influence, you will deliver measurable results in revenue generation, service expansion, and operational excellence, ensuring VoiceAbility thrives as a not-for-profit leader in a competitive landscape.
Key Responsibilities
1. Strategic Leadership and Growth Execution
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- Implement and oversee the organisation’s long-term growth strategy.
- Translate organisational objectives into actionable marketing and business plans.
- Oversee contract retention and tendering processes to secure new business and revenue.
- Represent VoiceAbility as a credible advocate to policymakers and key stakeholders.
2. Market Expansion and Revenue Growth
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- Identify and exploit new geographic markets, customer segments, and funding streams.
- Strengthen relationships with commissioners, stakeholders, and customers to drive growth.
- Leverage market research and business intelligence to maintain competitiveness.
- Proactively build opportunities to enhance VoiceAbility’s market position.
3. Brand, Marketing, and Public Engagement
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- Strengthen VoiceAbility’s brand positioning as a trusted and influential voice.
- Create strategic partnerships to lead and support multi-channel campaigns to drive public awareness and engagement.
- Use storytelling and data-driven insights to enhance visibility and credibility.
- Ensure the organisation remains visible and respected in its field.
4. Operational Efficiency and Innovation
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- Leverage technological advancements, including AI, to improve operational efficiency and customer engagement.
- Monitor trends and opportunities to ensure strategic readiness and innovation.
5. Team Leadership and Strategic Influence
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- Build and lead a high-performing commercial team, equipping them with the intelligence and tools to drive growth, by utilising their individual strengths
- Foster a collaborative, innovative team culture aligned with organisational objectives.
- Influence policymakers, industry leaders, and stakeholders to achieve VoiceAbility’s strategic mission and vision.
Skills and Competencies
To excel in this role, the successful candidate will demonstrate:
- Strategic and Commercial Expertise: A proven track record of delivering growth, securing contracts, and driving financial performance.
- Sales and Marketing Acumen: Proven ability to develop targeted campaigns, secure new business, and retain client loyalty.
- Stakeholder Engagement: Evidenced expertise in building trusted relationships with commissioners, policymakers, and partners.
- Operational Innovation: Experience leveraging technology, including AI, to enhance service delivery and decision-making.
- Leadership and Team Development: A proven leader with the ability to inspire, develop, and manage high-performing teams.
- Commitment to Diversity: Strong understanding of embracing diverse perspectives in stakeholder engagement and service delivery.
- Professional Credentials: Membership of relevant professional bodies and/or a degree in business administration or marketing is an advantage.
How to Apply: Please click on the apply button to be redirected to the VoiceAbility website.
Closing Date: Friday 3rd January 2025 – 1700hrs
Please note, given the importance and value of this role to the organisation, we will interview suitable candidates who match our criteria on a rolling basis and may appoint before the closing date.
The client requests no contact from agencies or media sales.
Director of Programmes
Salary – Highly competitive salary
Location – Hybrid working, split between the Foundation’s office in London and home.
Are you ready to make a significant impact in the world of sport and community development? Do you have the strategic vision and leadership skills to shape and deliver transformational programmes that leave a lasting legacy? If so, we’d love to hear from you!
About the Football Foundation
We’re the Football Foundation – the Premier League, The FA and Government's charity that helps communities improve their local football facilities through football grants. This means better games and more players - helping transform communities where demand is greatest, and impact will be strongest. We have ambitious plans and with the support from our funding partners, the Football Foundation is well-supported to continue to invest in community pitches and facilities across the nation.
The role
The Director of Programmes will play a pivotal role in the strategic leadership and management of our Programmes Directorate. Reporting to the Chief Executive and working closely with the Board of Trustees, you will help shape the strategic direction of our key programmes and new business opportunities, driving meaningful progress and measurable results.
As a member of our Senior Management Team (SMT), you will support the CEO in steering the organisation towards continuous improvement and success, serving as a trusted adviser to the Foundation Group Board and Panels, and contributing to the Foundation’s overall strategic vision.
What are we looking for?
We’re looking for a dynamic and visionary leader with a deep understanding of sport, community projects, government strategies, and funding opportunities, underpinned by expertise in participatory sports development. You will bring extensive leadership experience, demonstrating a proven ability to manage performance, balance workloads, and foster positive, supportive team environments. Your skill in navigating multi-stakeholder environments will be essential, ensuring objectives are met, expectations are managed, and performance insights are communicated clearly and effectively.
With a track record of driving key strategies, leading impactful projects, and optimising resources for success, you will translate our organisational strategy into ambitious programmes that inspire partner collaboration and deliver tangible results. You will oversee the management and delivery of our core strategic initiatives, including grass pitches, multisport advisory services, and multi-pitch hubs, ensuring these programmes consistently meet and surpass their goals.
Building on your expertise in designing and delivering innovative programmes, you will take a lead role in developing tech-enabled post-award processes to ensure that grant awards achieve their full potential. By maximising the impact of our funding partners’ significant contributions, you will play a pivotal role in driving the long-term success and sustainability of our shared initiatives.
This is a unique opportunity to shape meaningful programmes that make a lasting difference, working within a collaborative and forward-thinking organisation dedicated to positive change.
Our Four Corners
We refer to our company values as our Four Corners:
· Fair Players – open and inclusive in our approach
· Star Performers – trusted to deliver
· United Team Player – collaborative and easy to work with
· Passionate Supporters – flexible and willing
If you share these values and have the necessary skills and experience for the role, then we look forward to hearing from you.
What can we offer you?
You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, death in service benefit and access to selected match tickets.
We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.
Equality and Diversity Commitment
The Football Foundation is committed to, and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability, and those from the LGBTQI+ community.
Should you need any adjustments to the recruitment process at either application or interview stage, please contact us at jobs @footballfoundation. org. uk
How do I apply?
If this sounds like the role for you, please follow the steps outlined below to apply.
Please send the following to jobs @footballfoundation. org. uk
o CV
o Cover letter - please highlight briefly and clearly your suitability for the role, together with your reasons for applying (no more than one page of A4).
The closing date for applications is: 23:59, 19th January 2025
1st stage interviews via MS Teams are currently scheduled for 27th and 28th January
2025, with 2nd stage in person interviews to follow
Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.
Please note that you must be eligible to work in the UK to apply.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join Salford CVS to support our grants and investment programmes.
We are looking to recruit a part-time (30 hours per week) Grants Development Worker on a 12-month fixed-term maternity cover contract.
You will assist the Grants Manager and Grants Coordinator in the development and delivery of a large grants and investments programme (aimed at voluntary, community, and social enterprise organisations and schools) in excess of £1.6m per year, largely focused on addressing health inequalities in the city of Salford. The role will be based in both the office and community settings. We currently operate a hybrid working model, which includes office days and working from home.
To be successful, you will be able to communicate effectively with people from a wide range of backgrounds, from small community groups to large charities, schools and public-sector commissioners. This will include tailoring information, advice and guidance to the needs of the VCSE sector.
If that sounds like you – then we want to hear from you!
In return, we offer:
- 28 days’ holiday rising to 30 days (after five years) plus bank holidays (pro rata for part-time)
- Paid sick leave – subject to terms and conditions of service
- A compassionate approach to dependants’ leave and compassionate leave – to help deal with life’s unforeseen circumstances
- Pension scheme with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle-to-work scheme
- Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture – we respect and support one another to do the best we can
For further information, please view the Job Pack.
To apply, please return your application form to us via the Apply button.
Closing date: Noon on Wednesday 8th January 2024.
Interview date: Thursday 23rd January 2024 (in person at Salford CVS offices in Eccles).
Please note late applications will not be accepted.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: CRM Administrator
Manager: Senior Data and Innovation Manager
Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month
Salary: London £30,000-£34,000, Manchester and Birmingham £28,500- £32,500
Hours: Full-time (37.5 hours per week)
Contract: Permanent
Overall purpose
This CRM Administrator role will sit within our Data and Innovation team. This team conducts analysis and creates systems to ensure that Breaking Barriers is as efficient, effective and evidence-based as possible. They help us to ensure we are continually providing the best possible support to our clients, as well as to demonstrate our impact and the need for our services to our supporters and partners. In addition, the team builds systems to assist the fundraising team in stewarding supporters and generating income.
The post-holder will be responsible for managing and improving the organisation’s database (Salesforce), training and supporting the end users of the CRM, and creating reports to analyse Breaking Barriers’ data. The CRM system is our ‘single source of truth’, and holds data relating to the clients we support, the activities they have participated in and the positive outcomes they have achieved, as well as information about all of our donors, event attendees, mailing list subscribers referral partners and other key contacts.
The role would suit someone with aptitude for thinking clearly about data, some experience in either CRM administration or data analysis, and a keen interest to learn more. There is scope to further develop a wide-range of data-related skills in the role, including transforming and analysing data in Excel, customising CRM systems, planning data architectures and conducting statistical analyses.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Friday 3rd January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Join Our Team as a People Systems Support Executive!
Be a key player in supporting our mission to help young people thrive! Partner with our People Systems Manager to ensure our systems run smoothly and efficiently. You'll handle system configurations, troubleshoot issues, and improve processes, allowing our delivery teams to focus on what matters most. From maintaining system documentation and building insightful reports to supporting SAP release cycles and performing data reconciliations, your role is essential to keeping our People & Learning Agenda on track.
If you're passionate about systems, problem-solving, and making an impact, apply now and shape the future of people systems with us!
Here at The Prince's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Education Programmes Lead
Vocabulous is looking to recruit a part-time member of staff to lead its regional training programmes, recruit more schools, and help develop the curriculum at both KS2 and KS3.
We are looking for an innovative and enthusiastic individual who is passionate about improving students’ outcomes in literacy, and excited about revealing the patterns in English vocabulary to the next generation of students.
Position: Education Programmes Lead
Location: Remote (infrequent travel to support schools in the North of England)
Hours: Part time (2 days a week, can be flexible across the week)
Salary: £35,000 (FTE) per annum
Contract: Fixed Term Contract until Summer 2026, with possibility of extension dependent on funding
Benefits: 5% pension contribution, 27 days holiday pro-rated (rising by 1 day per year of employment) plus bank holidays
Closing Date: 07/01/2025 at midday
Interview Date: Mid-January
Start Date: As soon as possible after appointment, can be negotiated
The Role
Vocabulous is an innovative online resource to aid targeted and explicit vocabulary teaching in Key Stage 2 and 3 English lessons. We are looking for a part-time member of staff to lead our education programmes. This will involve talking to new schools about using the site, working with schools to support them to implement Vocabulous in lessons and running regional training programmes to build networks of schools that are confidently and consistently teaching Latin and Greek roots.
The other aspect of the role is to contribute to the development of the new KS2 and KS3 curricula. This will involve designing aspects of the new programmes, writing questions and resources, and planning changes in response to school feedback. Over the next couple of years, the programme is going to be split into a KS2 site and a KS3 site, with the KS2 site being launched in September 2025.
We are a small organisation with a social purpose, so we are looking for someone who is excited about the job description, but who is also interested in learning more about all aspects of running an education start-up and keen to support Vocabulous’ strategy and growth beyond their job role.
Key responsibilities include:
Training and School Partnerships
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Effectively represent and promote Vocabulous to school leaders, teachers and other stakeholders.
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Ensure a smooth initial launch of Vocabulous in every school.
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Organise and conduct online training for schools.
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Oversee the running of in-person regional training programmes, such as the existing North East Programme.
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Recruit schools to participate in new programmes in target regions of the North West and Yorkshire.
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Make visits to schools to provide on-going professional learning and support to teachers throughout the year.
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Monitor schools’ site usage and provide support to teachers to effectively embed the curriculum in their lessons.
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Proactively recruit new schools to use Vocabulous and secure commitments from returning schools.
Programme Development
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Content development for the new KS2 and KS3 curricula, including question writing.
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Create new resources such as worksheets, certificates and comprehensions.
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Oversee the curriculum plan, ensuring that key knowledge is revisited and skills are developed.
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Make changes to the curriculum and resources based on feedback from schools.
About You
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You will be a highly motivated individual with excellent interpersonal and organisational skills.
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You will have a proven track record of leading projects in education or a related field and experience of building effective relationships.
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You will have experience of providing engaging and impactful training sessions, and bring a creative approach to planning resources.
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You will be passionate about education and keen to support the strategy and growth of Vocabulous beyond your own job.
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You will be a strong written and verbal communicator.
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You will have a proven ability to work independently.
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You will be a self-starter and quick learner.
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You will be able to adapt and embrace a changing environment.
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You will have experience of teaching English at primary or secondary level (desirable).
You may also have experience in areas such as: Education Lead, Education Project Manager, Project Manager, Project Lead, School Partnerships Lead, School Partnerships Officer, Education Project, Education Programme, Training, Trainer, Teacher, Primary Teacher, Secondary Teacher or School Teacher.
How to apply
Please submit your CV (maximum 2 sides of A4) and a covering letter (maximum 1 side of A4) by midday on 07/01/2025 via CharityJob (you can also send it via email to Vocabulous) which should detail:
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Your experience related to the job description.
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Why you’re excited to work for Vocabulous.
We are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in our organisation.
All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure.
Please submit your CV (maximum 2 sides of A4) and a covering letter (maximum 1 side of A4) by midday on 07/01/2025, which should detail:
- Your experience related to the job description.
- Why you’re excited to work for Vocabulous.
The client requests no contact from agencies or media sales.
ABOUT BPNA
The British Paediatric Neurology Association (BPNA) is the professional organisation for doctors who specialise in the care of children with neurological disorders. The BPNA has developed a number of educational programmes for doctors in the UK and overseas both online and face-to-face. This role directly supports the education of healthcare professionals across the UK, impacting the care of children with neurological conditions.
ABOUT THE ROLE
As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further. We are seeking to appoint a UK Short Course Administrator to join our small team which is based across our Bolton and London offices. This is a full-time, permanent post based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week). The Short Course Administrator will provide customer care as well as logistical and technical support to both online and face-to-face UK short courses.
ABOUT YOU
This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense. You will also have diplomatic skills and the ability to build good relationships. You will need to be flexible, have an ability to problem-solve on-site, provide online zoom support, set up equipment such as computers and data projectors, and to organise highly educated people whilst remaining calm and maintaining a sense of humour. We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.
While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.
WHY COME AND WORK FOR US?
At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.
We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 6% employer contribution.
LOCATION
While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home. Your line manager will agree with you how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.
JOB PURPOSE
This role provides hands-on experience with technology support for virtual courses and event planning for in-person courses for health care professionals, equipping you with skills in both administrative and event coordination settings. All course planning and logistics are arranged from the BPNA offices.
The purpose of this role is to:
• Support the organisation and delivery of virtual short courses
• Support the organisation and delivery of face-to-face short courses
For the full Job Description and Person Specification, see the attchment below
HOW TO APPLY
To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.
Closing date: 29 December 2024
Interviews aimed for: 15 January 2025
Please note that only shortlisted candidates will be contacted.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Corporate Partnerships Manager £37,555 pro rata 28 - 35 hours per week UK Home-based
We are seeking a Corporate Partnerships Manager to join our Fundraising and Communications Team (FRC) at an exciting time in GFS’s history as we enter a new strategic period and turn 150 years old, in 2025. You will lead on the delivery of specific aspects of the organisation’s fundraising strategy including developing new income streams with a focus on corporate partnerships. You will develop broader corporate support and individual giving such as corporate volunteering days and challenge events. You will also lead on our annual fundraising campaigns such as International Day of the Girl and International Women’s Day.
You will work with the Head of Fundraising and Communications to refine our fundraising plan to diversify income streams across corporate partnerships, individual giving (online and in person) challenge events, volunteering days and campaigns and to:
- ensure that income and engagement targets are met as planned/agreed and in line with GFS’s fundraising strategy and plan
- deliver outstanding stewardship for partners and donors
- maintain effective relationships with potential partners and connections, keeping them engaged with GFS’s ongoing work and impact
- maintain a strong network and high visibility within the GFS, and wider women’s sector community and attend key community and networking events.
This role would suit a highly motivated and dynamic individual, with great people skills and a passion for improving the lives of girls and young women through fundraising.
You will have significant experience of successfully developing new fundraising streams, securing new corporate partners and individual giving income as well as;
A proven track record of securing income from a diverse range of income streams.
A commitment to EDI principles
Excellent interpersonal skills and confidence working with a variety of stakeholders from corporate donors, individual supporters and community members.
You will also have a flexible and innovative approach to your work and be a strong team member with the ability to develop excellent working relationships.
About GFS
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups where girls and young women build friendships, gain confidence, and learn that they are unstoppable. We create a programme of activities designed to develop confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a single gender space. We prioritise working in areas of disadvantage.
A Basic DBS check is required for this post.
To apply please submit your application by the closing date Friday 17th January @ 23:30 hrs
Applicants must be eligible to work in the UK. Applications to be submitted in WORD format.
The client requests no contact from agencies or media sales.
- Hybrid Position
- Ideal for someone from an Audit and/or Social Impact Organisation
About Our Client
Arts Council England are the national development agency for creativity and culture in England. They champion creativity and culture across the country, develop talent in every corner of the nation, and support artists, practitioners and cultural organisations to work in partnership and to be world leading.
Arts Council believe creativity and culture not only inspire us, but they bring us together and teach us about ourselves and the world around us. In short, they make life better. From 2023 to 2026 Arts Council will invest over £467 million of public money from Government and an estimated £250 million from The National Lottery each year to help support the sector and to deliver their strategic vision.
Job Description
The Department for Digital, Culture, Media and Sport (DCMS) created the Culture Recovery Fund (CRF) to help cultural organisations and heritage sites during the COVID-19 pandemic. This Fund included a £254 million loans programme for arts, culture and heritage organisations. Arts Council acts as loan agent for the borrowers in the programme portfolio.
You will be responsible for all aspects of Arts Council's management of the CRF loans portfolio. You will be the principal contact with DCMS and will be required to meet with them regularly to report on a range of CRF loans portfolio issues and activities including formal portfolio reviews, loan re-profile recommendations, commissioning of external legal and financial advice, loans management process and systems.
The CRF Loans Director will have direct line management responsibility for the CRF loans team and your duties will include:
- Overseeing effective loans monitoring processes to identify where borrowers' business performance indicates a risk to loan repayment
- Reporting to DCMS on the performance of the loans' portfolio on a weekly, monthly and quarterly basis.
- Making recommendations on appropriate action to take on defaulting or at-risk loans.
- Ensuring performance management, risk and internal controls are in place and used effectively.
The Successful Applicant
The successful CRF Loans Director will hold an ACA/CCAB/CIMA qualification (or equivalent) with experience of working at a senior level and exposure to working with loan lenders and borrowers.
You will have excellent financial analysis skills and be able to present complex financial information in simple understandable form to decision makers and others.
Ideally you will have a background within an audit and/or social impact organisation and have an understanding of shaping a loans fund.
Application Stage
As part of the application process, you will be required to provide:
A personal statement of no more than 1000 words attached to your CV that explains how your skills & experience meet the essential experience criteria as listed in the candidate pack.
A supporting CV outlining your job history & qualifications, (including how you meet the essential technical criteria for the role)
It will not be possible to provide feedback to applicants who are unsuccessful at the application stage. Feedback will be provided to those whose applications progress beyond the first shortlisting stage.
PLEASE CLICK HERE TO ACCESS THE CANDIDATE AND JOB PACK
Interview stage
Full details of the interview process will be made available to shortlisted candidates in the invite to interview.
Closing date is 11:55pm on 6th January 2025
Pre-screening interviews with Michael Page will take place w/c 13th and 20st January 2025
We expect first stage interviews to take place week commencing Monday 27th January 2025. All dates are indicative & subject to change. Feedback will only be provided if you attend an interview or assessment.
What's on Offer
A salary £70,000 - £80,000 dependent on relevant experience alongside an excellent benefits package including a final salary pension scheme.
Hybrid working is also available for this role which can be based in any Arts Council location nationally (outside of London).
Contact
Bradley Glen
Quote job ref
JN-122024-6616410Z
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Partnership Manager
Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month
Salary: £42,000 - £46,000 (London), £39,000 - £43,000 (Manchester, Birmingham)
Hours: 5 days per week (37.5 hours), open to flexible working arrangements
Contract: Permanent
Overall purpose:
The main purpose of the Senior Partnerships Manager role is to lead on the delivery of first-class account management and development of corporate partnerships that maximise impact and income for Breaking Barriers. The role has line management responsibility to Partnership Managers who are responsible for the delivery of their portfolios and projects to drive the team’s strategy.
Working closely with the Director of Income & Engagement, Head of Corporate Partnerships, and other Senior Fundraisers, you will be responsible for launching and retaining partnerships, deepening relationships and identifying opportunities for growth. This will include the planning, testing and implementation of new corporate partnership ideas and initiatives to help Breaking Barriers in its mission.
The successful candidate will have experience managing and/or securing complex five and six figure partnerships and a proven record achieving significant account growth and retention targets. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. Ideally, the successful candidate will also have line management experience and the ability to develop talent within the team. An understanding of the HR & Talent Development and/or CSR spaces would be advantageous.
Role Summary:
- Work with the Head of Corporate Partnerships and other Senior Managers to ensure the successful delivery and continued growth of our corporate partnerships and business development strategies at Breaking Barriers
- Manage a portfolio of strategic partnerships, and support the wider Partnership Management team to deliver on their key partnerships and maximise value
- Drive growth at Breaking Barriers through identifying and developing opportunities for additional income from existing partners, and by proactively engaging new business prospects
- Provide leadership to line reports, encouraging their professional development and the growth of their partnerships
- Lead on developing and driving forward the Business Behind Refugees movement as a key business development and partnership development tool
- Represent the Corporate Partnerships team as a senior fundraiser, utilising expertise and relationship skills to advocate both internally and externally
- Ensure timely and accurate data collection and reporting on corporate partnerships income
- Work with the Head of Corporate Partnerships to develop and implement effective policies and procedures for demonstrably successful corporate partnership account management
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Saturday 4th January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MLC is proud to be partnered with Citizens Advice to recruit their new Strategic Lead within their business development team, who provide analysis around the funding opportunities and challenges for the organisation as well as overseeing the strategy for the markets that the organisation currently operate in as well as new opportunities to drive further growth.
This year Citizens Advice are celebrating their 85th anniversary and during that time they have been helping to shape a society that’s fairer for everyone – working on issues that affect the whole of society. Last year they directly helped over 2.66 million people find a way forward with one-to-one advice, in addition to over 60 million views of their online self-help advice. As part of their commitment to supporting society, they are one of a small number of statutory consumer watchdogs with the ability to submit super-complaints to government. Their value to society has been estimated at £4.7 billion.
This is a fantastic opportunity to join an organisation which places high value on staff engagement and growth, with a proven track record of supporting career development with internal promotions and training. The role joins at the end of a period of change for the charity and is a great chance for you to make your mark and develop the role further.
Key responsibilities include:
- Lead the development and implementation of a number of market strategies, identifying opportunities for growth in existing markets as well developing business cases for new areas.
- Work with the customer journey team to develop new service design concepts, improving the user experience when interacting with local teams.
- Horizon scanning for new business development opportunities to ensure annual market growth.
- Grow and maintain relationships with a range of external stakeholders, including; directors of government departments and briefing the CEO on their meetings with government ministers.
The successful candidate will:
- Demonstrate a proven aptitude to develop and influence markets, with ability to switch flexibly between different topic areas.
- Be able to develop business cases, showing routes to market with pro’s and con’s outlined and analysed.
- Show ability to build strong working relationships and provide contributions to external advisory boards and working groups.
For more information on the opportunity or an informal discussion on your job search in general, please contact Jamie Elliott at MLC Partners.