Service Manager Jobs in Watford, Hertfordshire
Contract: Permanent, full time
Salary: £35,550 - £45,000 per annum
Location: Home-based within Burford or Rolleston area with travel to our Blue Cross sites
Closing date: 24 October 2024
Interview date: 4 & 5 November 2024
Second interviews: 13 November 2024
Are you passionate about horse welfare and ready to lead a team dedicated to improving the lives of horses across the UK? We are seeking a Rehoming Operations Manager – Horse Care & Welfare Specialist to join our mission at Blue Cross, driving the development of our essential horse services within our integrated rehoming network.
More about the role
As a Rehoming Operations Manager, you will provide direct line management and leadership to our Centre Managers, fostering a culture of performance improvement, development, and empowerment. Your hands-on approach will ensure that quality and standards of pet care are upheld across both on-site and off-site services through regular site visits and data assessment. By identifying potential issues and implementing effective solutions, you’ll drive the highest standards of care for our horses.
In this dynamic role, you’ll drive continuous improvement in the throughput and turnaround of horses in our centres while maximising service quality and efficiency. You will facilitate the development of horse-centred care and exceptional customer service, working collaboratively with other Rehoming Operations Managers to enhance our foster and home-to-home services. Your innovative mindset will be crucial in implementing exciting new rehoming opportunities that align with our strategic goals.
This is a full-time position, working 35 hours per week, Monday to Friday. As the role involves frequent travel, candidates must live within a one-hour commute of either our Burford or Rolleston-on-Dove sites, and be able to travel to other sites as needed.
If you're excited to learn more about this role, take a look at the attached job description and addendum! The addendum highlights the additional duties and experience required for the Operations Manager role which has the specific focus on Horse Care & Welfare Specialist responsibilities part of the role.
About you
We’re looking for a dynamic, innovative leader who’s as passionate about driving results as they are about animal welfare. You’ll have a sharp business mind and exceptional interpersonal skills, making you adept at connecting with team members at all levels. As a natural leader, you’ll inspire and guide a diverse team across multiple locations, empowering them to reach their full potential through effective coaching and management.
Your ability to drive performance improvements will be second nature, and you’ll know how to address challenges head-on, ensuring swift and positive outcomes. With strong analytical skills, you’ll approach problems with a clear, methodical mindset, delivering tangible improvements in both operations and team performance.
Knowledge, skills, and experience
- Significant and varied experience of practical horse management
- Horse management / welfare qualifications (BHS stages 4 / Pony club A test / Degree or relevant equivalent experience)
- Significant experience in leading and coaching small and large teams
- Significant operational leadership experience gained in an animal welfare or care environment
- Proven experience in leading teams to drive performance improvements and service development
- Demonstrable experience of leading teams to deliver high standards of customer experience
- Excellent communication skills with the ability to influence teams at all levels
- Current full manual driving licence
- The ability to demonstrate, understand and apply our Blue Cross values
Although not essential, it would be great if you also had:
- Media experience and public speaking skills
How to apply
Click the apply button below and complete the online application process before the closing date on 24 October 2024. Our recruitment process will consist of two parts with a competency-based interview on either 4th or 5th November. Shortlisted candidates will then be invited to a second stage assessment centre approach on 13th November 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking to appoint a talented and committed individual to the role of Front of House / Office Administrator to work within our busy, public-facing front office. The varied role froms an integral part of the Coram’s Fields central team and combines customer service responsibilities with a range of day-to-day administrative functions, including some finance and communication related duties.
Responsibilities include:
- Being the first point of contact for the public, dealing with enquries via phone, email and in person.
- Administration of our hall hire booking system and ensuring all customers have an excellent facility hire experience at Coram’s Fields.
- Supporting our range of community and fundraising events, acting as a strong ambassador for the charity and our work.
- A number of finance-related duties, including management of the office petty cash system and reconciliation of all cash income.
- Communications assistance, including updating our website and social media accounts and the production of content for these.
For full list of responsibilities, please view the Job Description.
To apply, please submit your CV and a short cover letter addressing why you think you are a good fit for the role. Please ensure the employment history on your CV states the dates you were in each job, as well as a reason for leaving.
A safe space for children and young people to learn, grow and have fun since 1936.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Blood Cancer UK has embarked on an exciting and ambitious new strategy which strives to deliver the best possible treatments and care for people affected by blood cancer. A key driver of the strategy is the growth we will deliver in our regional fundraising programme.
We have a proud history of volunteer and supporter-led fundraising, and our well-established Regional Relationship Team plays a key role in achieving income growth to support our mission of beating blood cancer in a generation
We are looking for an experienced manager who understands and is passionate about community and volunteer-led fundraising, who keeps the supporter at the heart of what they do and is focused on delivering results. Working alongside dedicated colleagues, this is the perfect role for someone looking to put their experience of leading a community fundraising programme to use and help us grow our regional audience. You will be an integral part of our Public Fundraising leadership team as we seek to develop operational plans to deliver transformational growth across our income. You will also enjoy the active support and buy-in of senior colleagues, the Executive Team and others from across the organisation who are all committed to achieving our fundraising goals.
There will be two interview stages for this role with the first stage virtual interviews taking place on Thursday 24th/Friday 25th October.
Second Stage Interviews will take place in-person on either Tuesday 29th and or Wednesday 30th October.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready for a new, exciting opportunity to further develop your career in the charity sector? Join our dynamic team at Street League and make a real difference in the lives of young people across the UK!
We have an exciting opportunity to join our team as a Trust Manager. The role is an integral part of Street League’s Commercial Team and will play a key role in prospecting, developing engagement, making funding applications and stewarding relationships with trusts and foundations, supporting Street League’s work to give young people across England and Scotland a brighter future through secure employment.
Here at Street League, sport is at the heart of what we do and is what makes us successful. We support young people holistically, recognising the inextricable links between wellbeing, health, and employment.
Role:
This is a new post introduced as part of Street League’s strategy for 2024-2027, which has growth at its heart. You will be an integral member of Street League’s philanthropy team which is responsible for raising £3m+ annually from trusts, foundations and major donors. Managed by the Head of Major Giving and working closely with our existing Trusts Manager, you will take a leading role in identifying new trust and foundation opportunities for Street League. You will develop new trust and foundation relationships, growing Street League’s income through compelling proposals. You will also manage a portfolio of existing trust and foundation supporters, building strong relationships and enabling our donors to see first-hand the difference their support is making.
Key details:
Salary: £40,016
Work pattern: Monday to Friday 9am-5pm (36.25 hours per week). Please note that we will also consider part-time, flexible hours or a job share.
Location: Hybrid with 1-2 days per week in Street League's London office (Victoria)
Contract: Permanent
Don't miss this chance to be a part of our mission and help change the game for young people in the UK.
To apply for this role, please submit your application via our online application site by clicking the link below where you will also find the Job Description and Person Specification.
Closing date for applications is Monday 28th October 2024.
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The vision of the Schools Division is one where all schools and colleges in the UK are mentally healthy. This means the mental health and wellbeing of children and young people is prioritised alongside their academic attainment. The Schools and Colleges Early Support Service works with schools to offer direct remote support to children, young people, families and school staff across England. Our ambition is to work in up to 200 schools providing direct support for mild to moderate mental health difficulties. The Administrator will sit within a small dynamic team, the Schools and Colleges Early Support Service, supporting the ambitious partnership between The Anna Freud Centre and Mind.
We are looking for a person who is interested in learning more about the school environment and how remote therapy interventions are delivered. The post-holder will be involved in a large project to implement and imbed a new CRM, with opportunity to become a super-user for the CRM and be involved in training to new team members. There may also be opportunities to get involved in our children and young people’s advisory group or parent/carer advisory group.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
Permanent
Closing date for applications
Midday (12pm), Monday 21 October 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Tuesday 5 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Tuesday 12 November 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
Title: Senior Philanthropy Manager
Contract: Permanent, full-time (36 hours per week)
Salary: £49,275 per anuum
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ over 1000 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
This is an exciting time to join the NHM’s Development team, as we are about to embark on a major capital campaign that is set to rejuvenate the Museum spaces and transform access to our collections. Alongside this we have secured investment from the UK Government to build a major new science and digitisation centre at the Thames Valley Science Park in collaboration with the University of Reading. The purpose-built centre will house much of the Museum's collection and will include laboratories, digitisation suites, collaborative research spaces, conservation labs and workspaces.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
Job Summary
We are looking for a dynamic and self-motivated fundraiser to join our successful team as we embark on a major capital campaign to raise £150m. Reporting to the Head of Philanthropy, this role will be responsible for personally securing six and seven-figure gifts from High-Net-Worth Individuals.
The Senior Philanthropy Manger will work closely with the Head of Philanthropy, the Senior Principal Gifts Manager and the rest of the Philanthropy team, feeding into the overall strategy of high-value partnerships. They will manage a portfolio of funder accounts which deliver long term, high-value strategic partnerships as well as building new relationships.
The Senior Philanthropy Manager will also manage 2 roles – Patrons Manager and a Philanthropy Manager (HNWI and Legacies), with oversight of both the Patrons Programme and Legacy programme.
The Philanthropy team is growing and there will be substantial opportunity for professional development within a world-leading cultural organisation.
Main tasks and responsibilities
· Manage a portfolio of prospects, in the UK and abroad, capable of making six and seven-figure gifts.
· Raise income in line with agreed personal and team fundraising targets.
· Working closely with the whole Philanthropy team to coordinate on the overall strategy and targets for maximising philanthropic giving to the NHM.
· Manage a team of 3, which includes line management of a Patrons Manager and Philanthropy Manager (HNWI/Legacies), whilst motivating them to meet key objectives and targets within the overall Philanthropy team.
· Work alongside the Philanthropy team, Special Events team and Corporate team in the preparation of written donor proposals, donor stewardship and the planning and execution of events related to the cultivation, solicitation and stewardship of donors.
· Work independently to plan and implement creative strategies to increase philanthropic gifts at the six and seven-figure level by creating bespoke cultivation and solicitation plans that utilise senior stakeholders effectively.
· Actively solicit funding personally, as well as plan solicitations for senior staff as appropriate.
· Build strong relationships and partner with key staff across NHM in line with our strategic ambitions.
· Prepare written briefings for senior management and with donors and prospective donors as well as follow up documentation and correspondence.
· Ensure full and timely records of all activity are kept on the database in adherence to set policies and procedures.
· Promote best practice in fundraising across the NHM.
Person Specification
Essential
· Significant fundraising or income generating experience and a proven track record of securing income at the six-figure+ level.
· Demonstrated success in managing a high value and diverse portfolio of major donors that include complex relationships (e.g. interests and relationships across a large organisation).
· Experience of working within a results-oriented environment, with a record of achieving personal KPIs and targets.
· Exceptional written communication skills with an ability to convey detailed or scientific information in a concise and engaging manner.
· Excellent interpersonal and verbal skills and with proven experience of managing or liaising with either clients, customers or charity donors.
· Proven experience of cross-team working and liaising with multiple stakeholders.
· Good understanding of the process of fundraising.
· Excellent administration and organisation skills, demonstrating the ability to manage conflicting priorities and meet deadlines whilst working under pressure.
· Ability to work well as a member of a team as well as on own initiative.
· Ability to attend early morning and evening events as required, acting as an ambassador for the Natural History Museum.
Desirable
· A demonstrable track-record in securing and managing funding from high-net-worth individuals.
· Management experience.
· Experience of working with a fundraising / CRM system.
· Experience carrying out research to a brief (preferably fundraising research, including external research, such as giving history and funding priorities, and internal research, such as gathering figures, statistics and information).
· Knowledge of and an interest in natural history, science, environmental and/or the cultural sector.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
We are ambitious. To make a difference on a global scale we are big and bold in our thinking and set goals which may seem impossibly high. We act with integrity, but we are not rigid or inflexible. We are excellent at what we do and look for opportunities to make a difference for the Museum wherever we can.
We are curious. We never stop learning. We look outwards beyond the Museum and ask questions to advance our understanding. We seek out and actively listen to different perspectives. We take time to reflect, are thoughtful and open to new ideas.
We share the wonder. We are captivated by the natural world, proud of our treasures and trusted guardians of our collections. We are passionate about the Museum, enjoy telling its stories and sharing our knowledge and expertise to inspire others. We don’t take this for granted; we feel proud to work here.
We are pioneering. We are not afraid to try something new and use good judgment and evidence to take risks. We experiment, innovate, and embrace complex problems by adapting our approach. We do not dwell on setbacks or get preoccupied with problems. We find solutions.
We team up. We respect the expertise of others and recognise that we produce the strongest outcomes when we put the best ideas together. We trust each other, keep things simple and make it easy for others to do the right thing. We share information and skills so everyone is equipped and enabled to succeed. We never let bad moments grow into bad relationships. We inspire and empower each other to give our best.
We act with pace. We focus our efforts where we know we can make the biggest impact. We take tough decisions and once a plan is set, we all get behind it to make it happen. We take responsibility and don’t wait to be told what to do. We are racing against time in this planetary emergency, so we work with a sense of urgency.
General Information
All positions at the Natural History Museum are conditional subject to receipt of:
• Proof that you are legally entitled to work in the UK
• A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
• Satisfactory references covering the last 3 years of your employment or education
• Health clearance
The Museum supports flexible working.
To apply
If that sounds like you, please apply online on the Natural History Museum’s careers portal.
Closing date: 20 October 2024
Interviews expected w/c 28 October 2024
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Partnerships Manager
Location: London, Manchester or Birmingham
Salary: £33,000 - £39,000 London or £31,000 - £37,000 Manchester and Birmingham
Terms: 5 days per week (37.5 hours), open to flexible working arrangements
Contract: Permanent
Purpose of the role:
The main purpose of the Partnerships Manager role is to lead on the delivery of first-class account management to a diverse portfolio of corporate partners, generating income to support Breaking Barriers’ work. Each partnership at Breaking Barriers is bespoke, comprising fundraising, skilled volunteering, awareness raising and, crucially, placement and job opportunities for our refugee clients.
Working closely with the wider Partnerships Management and Programmes teams, you will be responsible for launching new partnerships and retaining business by deepening relationships and identifying opportunities for growth.
The successful candidate will have experience managing corporate partner relationships, including making fundraising asks and managing external communication with donors and partners at all levels of seniority. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. An understanding of Corporate Social Responsibility would be advantageous.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations:
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply:
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Wednesday 30th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Opportunity: Technical Project Manager
Thank you for your interest in joining the Sortition Foundation. We hope this document encourages and inspires you as you consider this opportunity.
Location: This is a home-based remote position open to applicants globally. We currently employ people based in Hungary, the UK and Australia and we value the diverse perspective that candidates from different geographies can bring to our team. We encourage applications from all qualified candidates, regardless of location, and are committed to finding the best fit for our team.
Salary: We offer a competitive salary and benefits package that considers the cost of living in the country of employment. The UK salary for this role will be £50,608.89 per year (Band B) pro rata based on our Global Salary Scale adjusted for cost of living according to your location and paid in your local currency.
Benefits: We also offer 40 days of leave per year (including national holidays), an equipment and furniture allowance, two in-person team days per year, and much more.
Hours: 35 hours/week (we welcome applications from individuals interested in part-time work or job-sharing). We operate on a flexible schedule; you will work your hours whenever you’d like, whilst also accounting for in-time virtual meetings.
Contract length: 1 year fixed term contract, with possibility of extension, subject to funding availability and performance in the role
Reporting to: Director of Sortition Services
Management Responsibilities: None
Application deadline: 09.00am (UK time) 21 October 2024. Details of how to apply at the end of this job description.
About the organisation
The Sortition Foundation is a not-for-profit company that exists to transform politics and upgrade democracy. We recruit people from all walks of life for citizens’ assemblies in the UK, Australia, Europe, and around the world, with clients including national governments, local governments, cultural, technology and other organisations. The surplus generated from this work funds our campaigning for the institutionalisation of these assemblies at local and regional/national level. We are structured as a workers co-operative and our core values are to be caring, courageous and curious. We have a small and growing team across the UK and Australia and a subsidiary organisation, Sortition Europe, based in Hungary.
About the role
We’re looking for an experienced project manager interested in the deliberative democracy field to deliver selection and stratification services to clients, to enable randomly selected processes to take place at all levels of government & society. As a project manager, you will be responsible for ensuring a smooth journey for our clients and a high quality of service delivery.
Responsibilities
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Liaise with clients to manage selection and stratification services
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Co-ordinate the design, printing and postage of invitation materials, including the random selection of addresses for the invitations to be sent to
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Developing web-pages (using a CMS) for clients to enable registration for randomly selected events
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Developing spreadsheets and back-end processes to enable random selection for events
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Co-ordinating the confirmation of selected participants and replacing those who drop out
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Preparing reports for clients
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Working closely with other members of the delivery team to support each other
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Keeping abreast of best practice in sortition and deliberative democracy
Essential skills and experience
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Experience in managing projects independently
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Excellent interpersonal and communication skills, both verbal and written, facilitating clear and effective exchanges
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Expertise in spreadsheets, including advanced functions and formulas
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Technical fluency in simple coding in any of the following: python, javascript, Google Apps script, and HTML/CSS
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Ability to understand demographics and statistics and large data sets
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An ability to self-start, work flexibly and on your own initiative
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An ability to demonstrate a commitment to the values of the Sortition Foundation that guide our goals: Collective Wisdom and Social Justice.
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An ability to demonstrate a commitment to the values of the Sortition Foundation that guide our culture: Curious, Caring and Courageous.
Desirable Skills:
Optionally, there are some additional skill sets that we would be interested in identifying in applicants, but which do not form the core part of the project manager role and are therefore not essential:
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An understanding of sortition and deliberative democracy
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Technical skills in software systems development and maintenance and experience with NationBuilder (liquid, and templates)
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Ability to strategically expand and leverage networks to benefit the organisation and advance business objectives
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Ability to establish and maintain professional relationships with key stakeholders, clients, and industry peers
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Attend conferences and networking events
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Business development and sales
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Write papers and give talks at conferences and events
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Strong analytical and problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently
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Experience with integrating coding solutions and spreadsheet tools to streamline workflows and enhance productivity
The successful candidate will be highly organised, self-motivated and independent; everyone works from home with substantial freedom to choose their own hours.
Benefits:
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Holiday allowance: 40 days of annual leave including public holidays (pro rata)
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Flexible Working: Flexible hours and the option to work remotely
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Pension Contributions: 3% employer contribution to your pension (if you’re UK-based)
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Sick Leave: 20 days of sick leave per year (pro rata)
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Social Events: Regular social events and in-person gatherings
To apply, please email your CV and a short covering letter with the subject line, “Technical Project Manager Application.” The closing date for all applications is 09.00am 21 October 2024 (UK time). If you require additional time, please contact us by 14 October 2024 at the above email address and we will do our best to accommodate.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If you would like to request any adjustments, please contact us. We also offer reasonable adjustments on the job.
If you would like to discuss the role or have any questions, please do email us.
Our intention is to hold interviews (virtually) on 5 and 6 November 2024. We will share the questions with you two days prior to your interview. Should you be offered the role, we will ask for two references from you.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, gender identity, religion, sexual orientation, age, veteran status or other categories protected by law.
The client requests no contact from agencies or media sales.
Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. We enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
We have identified core audiences we are seeking to engage more proactively and more consistently to both spread the message of our work and to influence public policy and statutory commissioning decisions. We are now looking for a Communications Manager to drive this work and establish our position as an influential, informed and powerful voice for change.
You will work closely with the Development Director to develop and implement a cross-organisational communications strategy to maximise our reach and brand awareness amongst core audiences, leading in turn to increased funding and an impact on statutory and policy approaches to preventing VAWG. You will line manage our Senior Communications Coordinator and collaborate closely with the senior leadership team (SLT), who lead on our policy and influencing work. You will also support the Development team to better engage current and potential supporters and funders.
Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.
The main purposes of the Communications Manager role are:
- Developing, leading and implementing Tender’s communications strategy, focusing on supporting our fundraising and building engagement with key audiences
- Accountability for Tender’s organisational profile, building profile and engagement through content creation with key strategic audiences, including the website, social media, and print and online marketing materials
- Accountability for the development and management of Tender’s own media channels, ensuring a consistent user experience and organisational voice
Required knowledge and experience
- Knowledge of audience segmentation and personalisation and of optimising CRMs to improve supporter journeys
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Experience in leading or supporting the development of communications strategies and operational plans
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Demonstrable experience working in a communications or campaigning role
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Creating high quality content across various channels (blogs, social media posts, website landing pages, marketing materials, newsletters, case studies etc)
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Writing engaging copy for different audiences and objectives, such as fundraising campaigns, internal communications and corporate engagement
The client requests no contact from agencies or media sales.
The Policy and Campaigns Manager is responsible for leading on CLAPA’s campaigning and policy work across the UK. This is a new direction for CLAPA and a key part of the role will be to develop a clear strategy and action plan to ensure a focused and targeted approach to this area of work.
The post-holder is responsible for ensuring that work is delivered to the highest standard and that the wider staff team and board of trustees are kept informed on progress and development.
The client requests no contact from agencies or media sales.
We are respectful of differences and embrace diversity, equity, inclusion and belonging. We particularly encourage applications from under-represented communities.
Role purpose
As Digital Communications Manager, you will be using digital communication channels to support the engagement of our community of supporters, partners, patients, families and staff in the work of the charity and helping realise our shared ambition with the Trust to be national leaders in the delivery of patient care and health innovation. Reporting to the Head of Communications and Marketing, the Digital Communications Manager will be proactive in shaping and managing the charity’s digital presence (including the website), with a strong focus on tracking and using data. The Digital Communications Manager will be part of a collaborative and creative team responsible for the development and delivery of the CW+ Communications and Marketing strategy, including on- and offline communications, PR and media, donor stewardship and marketing collateral, and events support.
Key responsibilities
- Working with the Head of Communications and Marketing to ensure effective, data-driven use of CW+ digital channels (website and social media) in support of marketing, communications and fundraising plans and annual social media plan.
- Working closely with the Public Fundraising Manager to ensure that the charity’s fundraising activities are being effectively supported and promoted across all channels.
- Working closely with the Fundraising Team on the development of fundraising campaigns and leading on the use of paid socials (including budget management and reporting).
- Leading on using digital tracking, analysis and insights to inform and adapt digital content and strategy as the charity’s strategic needs evolve.
- Providing expert ownership of Mailchimp (or other mailing platforms as required) and ensuring PECR/GDPR compliance.
- Strategic oversight and day-to-day management of the CW+ website and social media channels, including creating accurate content and assets that conform to the CW+ style and brand guidelines.
- Providing the main point of contact with external developers, designers and suppliers where necessary.
- Leading on website accessibility, updating and informing colleagues as necessary.
- Supporting the delivery of CW+ events.
- Writing engaging, tailored copy for a variety of audiences.
- Commissioning and creating content for on- and offline channels.
- Proofreading and editing copy, ensuring that it adheres to the CW+ tone of voice and style guidelines.
- Carrying out any other duties within the scope, spirit and purpose of the job, as requested by the line manager.
Essential skills and experience
- Communications and content creation experience across a wide range of channels including digital and print.
- Demonstrable experience of tracking and analysing data in support of effective marketing and communications activities in line with strategic objectives.
- Experience of website Content Management Systems and Customer Relationship Management systems.
- Extensive experience of using digital marketing email platforms.
- Understanding of Web Content Accessibility Guidelines and SEO.
- Understanding of current PECR and GDPR guidelines.
- Experience of updating, monitoring and managing multiple social media platforms including managing paid campaigns.
- The ability to communicate clearly and effectively, orally and in writing, with different audiences and stakeholders. • Excellent writing, copy-editing and proofreading skills.
- Excellent attention to detail.
- Experience of working in a busy communications, PR or marketing team.
- Experience of working to tight deadlines and managing schedules internally and with external suppliers.
- Experience of working to corporate style and brand guidelines.
- Good working knowledge of Adobe Creative Suite.
Desirable skills and experience
- Intermediate/advanced Adobe InDesign skills.
- Experience in a healthcare or NHS charity setting.
- Experience of Asana or a similar work management platform.
Personal attributes
- Excellent interpersonal skills and a proactive and collegiate approach to work.
- The ability to work in a collaborative and sensitive way within a team, across an organisation and with external stakeholders.
- The ability to respond effectively to changing priorities, manage competing deadlines and perform well under pressure.
- Well organised and proactive with strong attention to detail.
- Commitment to the purpose and ethos of CW+.
Key terms and benefits
- Hours: 35 per week (normally 9am-5pm, Monday-Friday with flexible and/or hybrid working where appropriate).
- Pension: employer contribution of 8%.
- Holiday: 27 days per annum, plus UK bank holidays (pro-rata for part time staff).
- Other benefits available: HSF health plan, season ticket loan
To apply, please send a CV and covering letter of no more than two sides demonstrating how your skills and experience match the person specification in the job description.
Closing date for applications: 5pm on 22 October 2024.
Please note that interviews will be held in person at the CW+ office in London on 5 November 2024 so please let us know when you apply if you are unable to make that date. The successful candidate will ideally start in early January, so please let us know your current notice period if applicable.
The client requests no contact from agencies or media sales.
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Job Purpose
We have an opportunity to fill a brand-new role within our charity for our new perinatal project supporting the partners of birthing parents.
We are looking for an outreach worker, to work alongside colleagues in the Perinatal Mental Health Service team at West London NHS Trust to:
- Identify and provide support for adult non-birthing parents, where the birthing parent is open to WLNT PMHS.
- Provide individual assessments, peer support groups and signposting to partners.
- Promote the mental health and well-being of partners/significant others.
- Provide information to partners/significant others on how they can support the mental health and well-being of the birthing parent and other members of their family e.g. other children.
Key Responsibilities
- Deliver support to enquirers and manage a caseload of individuals as agreed with the HFEH Mind Service Manager.
- Work with the West London NHS Trust Perinatal Mental Health team to promote the Perinatal Support for Partners service and create marketing materials.
- To manage the service inbox which may contain enquiries from referrers.
- To identify partners of the birthing parents and inform them of the service.
- To conduct assessments with said partners.
- Signpost to other relevant services, taking into account the partners’ holistic needs.
- Develop a resource collecting local referral and signposting opportunities relevant to the service user group.
- Keep up to date about current best practices and legislation within mental health, as well as within the field of perinatal mental health.
- Provide updates and feedback to the broader HFEH Mind team and West London NHS Trust Perinatal Mental Health Service team.
- To record details of all client referrals and contacts to ensure client information is kept up to date.
- Record the results of outcome assessments and satisfaction surveys on the database.
- Ensure you comply with safeguarding, suicide prevention, self-harm and GDPR regulations/practice.
You will have:
- Experience of working within the NHS or with the NHS.
- Experience of perinatal mental health.
- Experience of developing and delivering new services.
- Experience working in an agile working environment and being able to demonstrate a commitment to improving processes.
- Demonstrable commitment to collaboration and team working.
- Empathy with and understanding of the mental health sector.
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Head of Customer Voice
Home-based, some travel to Newcastle under Lyme
£70,000
Are you passionate about putting the customer voice at the heart of decision making? Do you have experience of turning customer feedback into actionable insights to shape and improve service delivery? If so, we’d love to hear from you!
Our client is looking for a Head of Customer Voice to lead the way in championing our customers, ensuring their voice is continuously heard and acted upon.
As the Head of Customer Voice, you’ll drive strategic customer insight and continuous improvement. Building relationships with key stakeholders will be key to effecting change and improving customer experience.
You’ll have a proven track record in a similar role, operating at a senior level to influence change along with experience of presenting data and insight to a variety of audiences including Board level.
Experience of leading on corporate performance frameworks with the ability to interpret Government and Regulatory Policy and guidance is a must, coupled with previous experience of managing data and insight teams.
Experience in the Social Housing sector and knowledge of Ombudsman and regulatory requirements would also be beneficial.
First stage interviews – 29th October
Second Stage interviews – 6th November
This post is subject to a satisfactory Basic DBS check.
Location: London only (split between our Centre and KTI's Centre)
Interviews: 30/10/2024 in our Centre
For more information or to apply, please click 'apply now' to be directed to our website.
Are you passionate about creating safe and secure environments? The King’s Trust International is seeking a Safety and Security Manager for an exciting 12-month maternity cover role.
50% of your role will be working for The King’s Trust International where you’ll play a pivotal part in ensuring the health, safety, and security of our staff across the globe. The other 50% of your role will involve supporting the Prince’s Trust UK advising on the physical security of UK premises, international travel and event security.
This is a unique opportunity to work with a world-leading youth organisation tackling UK and global challenges through risk management. Apply today to join us in empowering young people to thrive!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Safety & Security Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Safety & Security Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3184
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
We are seeking an experienced Business Manager to lead the efficient and effective management of the PSHE Association’s business and services, including oversight of the business pipeline and financial functions.
The PSHE Association is the national body for PSHE (personal, social, health and economic) education – the school curriculum subject that supports children and young people's mental and physical health, relationships, safety, economic wellbeing and careers.
A charity and membership organisation, the Association supports a national network of over 50,000 teachers and schools with resources, training, guidance and advice. We work nationally to raise PSHE education standards for all children including in partnership with a range of leading charities, government bodies, corporates and other partners. This is an exciting time for us as we are expanding our services to meet growing demand.
Working in close collaboration with our two Directorates, this role will require the post-holder to lead on and manage new bids, tenders and proposals, and to support the ongoing project management of successful contracts and grants. The Business Manager will also play a key role in supporting the Training and Events Team and Subject Specialist team in developing a new on-demand training offer via our Learning Management System (LMS).
The post is offered on a full time (32 hours per week), permanent basis with a six-month probationary period. The PSHE Association is a shorter working week employer meaning that employees work a nine-day fortnight with every second Friday off.
Purpose
- To lead the efficient and effective running of the PSHE Association’s business and workstreams, including leading and supporting the Directorates in the delivery of our services
- To oversee the pipeline and financial functions, working closely with our accountants and office manager
- To lead the development of submissions for bids/tenders and proposals for clients, and provide project management support for roll-out and delivery of successful bids
- To work with the senior leadership team to develop new services in priority growth areas, undertake market research, and support implementation of new services
- To oversee the operations of our training and events offer, including leading and supporting the operations team to fulfil its duties in these areas and ensure successful integration of any new or improved systems and processes
- To implement and maintain systems and processes that optimise efficiency across the organisation
- To work with the senior leadership team on ensuring a strategic approach to business and operations that optimises our ability to serve and grow our membership and member services
Required experience
We expect applicants to demonstrate relevant experience in the following areas:
- Business management or a similar role in a charity, membership body, or a relevant sector (e.g. education, health, services for children and young people)
- Managing budgets, business pipelines, performance measures, and financial reporting on income and expenditure
- Drafting bids, tenders or funding applications
- Managing contracts and/or grants from drafting through to ongoing project management, completion and evaluation
- Project management
- Line management
Please visit the PSHE Association website for a full job description and personal specification
The client requests no contact from agencies or media sales.