Service Manager Jobs in Liverpool

We are seeking an entusiastic and caring Operations Officer who will be responsible for the day-to-day operational activitites of the organisation focused on patient support and project delivery. The role will involve a close working relationship with our Fundraising and Events Officer, and our Board of Trustees, and will be a pivotal role within our small but mighty organisation. This is an exciting role working directly with multiple stakeholders including our beneficiaries, NHS and scientific collaborators and funders to deliver our values and benefit. You will be a driving force for the organisations mission and making a big difference!

Causeway Education is a charity supporting young people to overcome barriers in accessing Higher Education and apprenticeships. Our mission is to ensure students have the support they need to explore options effectively, make ambitious choices and produce outstanding university, college and apprenticeship applications.

We are looking for a dynamic and organised Programmes Officer to join us on the next stage of our journey. Our work is more urgent than ever, and we are scaling up to meet this challenge. If you share our passion for ensuring progression is not determined by privilege, then we’d love to hear from you.

We actively work to improve diversity in Higher Education and apprenticeships, therefore personal experience of facing related barriers, or experience of supporting young people from underrepresented groups, will be a valuable asset to the organisation.

We are a small and friendly team. Although we work from home, we meet up at least monthly and we have established a number of ways to keep in regular contact and continue to support each other. We will go out of our way to welcome a new member of the team.

Overview

JOB TITLE: Programmes Officer 

LOCATION: Home-based with bi-monthly team meetings in London. Some travel within the UK will be expected. 

SALARY: £26,471- £28,683 (depending on skills and experience) 

CONTRACT: Full time, 35 hours per week (requests for 0.8 FTE will also be considered). 

BENEFITS INCLUDE: 

• 30 days annual leave (not including bank holidays) 

• Pension scheme 

• Training and development opportunities 

• Flexible working hours 

• Well-being allowance 

Main duties

Programme Support 

• Provide support across Causeway's broad portfolio of programmes, such as online mentoring, insight days, work experience weeks and university and employer outreach schemes

• Organise programme-related events, such as workshops/webinars 

• Deliver workshops to students and stakeholders, alongside other members of the Programmes Team 

• Look after our shared inboxes and share queries with relevant team members 

• Support the collection of information as part of programme reporting requirements

• Support in the design and creation of new programme resources

• Support other team members with management of external communications including the Causeway website, Twitter account and newsletters 

• Develop and implement strategies to promote student engagement with Causeway’s programmes (for example, student 1-1 calls and emails) 

General 

• Provide administrative support to other members of the organisation as required

• Liaise effectively and efficiently with other members in the organisation

• Lead by example, promoting the organisation’s values and expected behaviour 

• Undertake any other duties required by the CEO or the needs of the organisation

This job description is designed to give an overall view of the role and is not a definitive list of tasks. 

Person specification

We are more interested in what you could do than what you have already done, hence the emphasis on skills over experience.  

Essential

• Educated to degree level or equivalent

• Experience of programme work in education, university widening participation and/or employer outreach

• Strong interpersonal skills - able to interact with different audiences and all levels of people

• Excellent verbal and written communication skills

• Excellent attention to detail, with strong analytical skills

• Excellent time management skills with the ability to prioritise work and meet tight deadlines

• Proficient with Microsoft applications including Word, PowerPoint, Excel and Outlook

• High degree of initiative and ability to see work through to conclusion

• Willingness to work flexibly to accommodate occasional duties outside of working hours (time can be reclaimed in lieu)

• Commitment to the aims and values of the organisation

• In possession of, or able to secure, an enhanced DBS check

• Commitment to safeguarding the welfare of all young people

Desirable 

There are a number of different paths the successful candidate may have taken to develop the skills and experience needed for this role. The following list is not intended to be exhaustive, but instead to give a sense of the range of experiences which are relevant:  

• Personal experience of structural inequalities, or experience of supporting young people from underrepresented groups   

• Experience in a charity supporting young people  

• Experience of working in a small organisation with a broad programme portfolio 

• Experience of programme delivery to student participants

Application instructions

• Please provide your CV (max 2 sides) and a covering letter via CharityJob (link below).
• Please complete the Charity Job Equal Opportunities form.

The job posting will close on Sunday 29th September 2024 at 17:00.

Location: Remote (UK based) / Bristol / London

Salary: £29,450 per year (plus Inner London Weighting of £3,483.94, if eligible)

Length of contract:  Permanent

Hours per week: 37

Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible.

Interviews: Interviews will be scheduled on a rolling basis

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Purpose of the Community Fundraising Officer role: 

As Community Fundraising Officer, the successful candidate will play an integral role in nurturing relationships with existing and prospective supporters, as well as overseeing a portfolio of community fundraising events and activities  in order to increase donations. Attending fundraising events and networking will be a key part of the role, paired with a thorough understanding of Women’s Aid work, business plans and strategic priorities.

 Key duties and responsibilities of the Community Fundraising Officer:

• To be responsible for a rolling calendar of events and activities. Providing fundraisers with tailored stewardship, resources, ideas and recognition for their event to maximise income and cultivate them to become a long-term supporter of Women’s Aid.
• To assist with the development and production of a range of fundraising stewardship materials including posters, our fundraising newsletter and annual thank you to donors.
• To work closely with key internal stakeholders both to understand and be able to package up their work into clear compelling asks for all stewardship documents.
• To ensure appropriate means of monitoring and evaluation of fundraising events and activities are established to feed into the fundraising team’s KPIs.
• To use the fundraising database to produce reports and analyse success rates, to feed into the fundraising strategy.
• To take responsibility for purchasing places for events through raising Purchase Orders and invoices where appropriate.
• To develop and manage relationships with fundraisers, encouraging the to become long term supporters of Women’s Aid.

What we are looking for in our Community Fundraising Officer:

• Knowledge of feminism, domestic abuse and the role of Women’s Aid
• Understanding of social media channels and their audiences
• Experience of using a CRM
• Fundraising background with proven experience of having met/exceeded targets
• Excellent computer and written skills
• Excellent interpersonal skills and attention to detail
• Experience of building and maintaining strong relationships 

Benefits of joining us as our Community Fundraising Officer include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

How to apply? 

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
• Please read our Single Sex Statement on our website
• Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.

Hours: Full time, 37.5 hours per week (flexible working available)​

Location:Home-based with occasional travel to Vauxhall, London​

Contract:Permanent​

FoodCycle currently runs 93 projects across the UK providing nutritious meals and social connections for those at risk of food poverty and loneliness. We are seeking a candidate with ambitions to further their grant fundraising experience to join our small but highly successful Fundraising Team.​

You will have experience of securing funding, understand what it takes to write a compelling grant application and appreciate the importance of excellent stewardship. You will work alongside our Senior Trusts and Foundations Manager to secure funding from a portfolio of regional trusts that can support our expanding network of community meal projects.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​​

Deadline for your application:11.59pm on Sunday 8th September 2024.​

Interview process: Shortlisted candidates will need to complete a written task prior to the interview.​

Interviews: planned for week commencing 16th September​.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.​

Safeguarding: Safeguarding is Everyone’s business -FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship. 

Are you a caring, compassionate person with the skills and enthusiasm to make a difference to individuals living with dementia and their carer?

The role is based in St Helens and the co-ordinator will be expected to work at sites across the town and the surrounding area. The role involves planning, organising and running a range of activities, outings and events at different sites. Excellent administration, planning and time management skills are required.

You will visit people who are living with dementia and their carers and offer a person-centred approach to signpost them to activities and support that is available in the area. You will work closely with the Trust’s Welfare Officers, Admiral Nurse and external agencies.

You will be expected to identify areas for development within the service and to have a good knowledge of dementia services.

You will carry out regular reviews of the service to ensure it meets the needs of the people the service supports.

The role will involve recruiting, supporting and training volunteers to assist with activities.

You will manage expenditure within an agreed budget.

Key requirements for the role

· Applicants should hold or be willing to work towards the Certificate in Dementia Care or Awareness in Dementia at a            minimum of level 2. NVQ 2 in Health and Social Care would be an advantage.

· Applicants should have a minimum of 12 month’s experience of working with individuals with dementia.

· Ability to use Microsoft Office, Outlook and Excel.

· A full clean driving licence and use of own car is essential. Expenses will be paid for business mileage.

· An enhanced DBS check.

· Two satisfactory references.

· Completion of a satisfactory workplace medical.

·         

Job Title: Advocate

(Multi-disciplinary- Non statutory advocacy in a secure mental health unit & NHS Complaints primarily Warrington but also covering Halton when required. Other roles within the statutory advocacy service maybe required at certain times including the Relevant Persons Representative (RPR) when individuals are subject to a Deprivation of Liberty Safeguards (DoLS).

Hours: Part time- 22.5 hours per week

Contract: Permanent

Salary: £24,150- £26,250 Full Time Equivalent based on experience and qualifications

Location: Hospital and Community venues throughout Halton, Widnes, Warrington, and some home working

Job outline

Advocate needed for a busy statutory advocacy HUB based in Widnes.

Are you looking for a job where your qualities and expertise will make a real difference to people’s lives?

Hoping for a varied, interesting workload as part of a friendly, supportive team? 
If so, then read on!

A bit about us

Engaging Communities Solutions CIC (Community Interest Company) (or ECS for short) are an independent Community Interest Company that delivers Healthwatch and advocacy services throughout England. Our mission is to ensure people get their voices heard and that people are empowered.

Through our Advocacy HUB in Halton, which also covers NHS Complaints Advocacy provision for Warrington, we offer free, confidential, and independent advocacy support to residents who need help to get their voice heard in relation to health and social care needs.

We have a team of amazing and dedicated staff who provide high-quality, confidential, independent advocacy services, supporting people, often vulnerable and/or excluded from services and communities, in having a say about issues that are important to them and decisions that are being made about their lives.

For more information about advocacy and what we do, please go to our main ECS website and see the local website for Healthwatch Halton and the advocacy HUB, where this role will be based 

About the role

We are looking to recruit a permanent multi-skilled advocate to join our busy Halton Advocacy HUB multi-disciplinary team, working 22.5 hours per week.

Based in Halton, for this exciting multi-disciplinary role, we are looking for those with a particular interest in Non-Statutory Advocacy as the role will be based in a secure unit for up to two days a week. This role involves providing general advocacy support to patients in supporting form filling, sourcing general information, signposting and general low-level concerns and safeguarding issues around their care not covered by the IMHA role.  The role also covers the NHS Complaints Advocacy in our Warrington HUB (or Halton Hub when required), helping people who need support in making a complaint about their care and treatment under the NHS.

We also require a talented person to undertake the role of the RPR to support individuals detained under the Mental capacity Act on a DoLS when needed.

What we need from you

We are looking for someone who has the creativity and enthusiasm to support people in difficult circumstances, ideally has experience in a health or social care and may have their own life experiences relevant to the role. Although it would be useful to already hold a formal advocacy qualification, if you have not got advocacy qualifications it is not a problem, we will provide the required training.

You will be working from a secure mental health unit for up to two days a week and then the rest of the week will either be working from home so must have access to a stable home broadband service. There will also be an element of the role where you will be out in the community, but not exclusively, in Warrington, Halton, Widnes and Runcorn areas and therefore you must have access to your own transport.

There may be times when work is required outside normal working hours, so flexibility is required.

What happens next

If we sound like an organisation you would like to work for, please go to Job Vacancies on our Healthwatch Halton website: and select the role for further information, including the Job Description/Person specification.

Completed applications are to be sent via email 

All applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK. New employee start dates will only be confirmed once relevant checks, including enhanced DBS clearance, and 2 satisfactory references have been received.

Closing Date:       19th September 2024 @ 5pm

Interview Date: 25th September 2024

Interview venue: In person- Healthwatch Halton and Advocacy HUB offices, Tan House Lane, Widnes, WA8 0RR

If you would like to discuss the role further, please contact Elizabeth Learoyd, Managing Director 

Engaging Communities Solutions (ECS) values equality and diversity and welcomes applications from all sections of the community, particularly from under-represented groups.

NB: ECS reserves the right to bring forward the closing date if it believes sufficient applications are received to make an appointment.

We are seeking a dynamic individual with workforce development experience to lead on our workforce development strategy and associated projects. In this role, you will support our network of public library leaders and contribute to the Futures Hub, a new initiative aimed at generating evidence to help public libraries meet the challenges of the coming decade.

Main Activities:

• To manage the development of a workforce leadership and skills strategy working alongside key partners
• To deliver key aspects of the strategy including apprenticeship network; peer mentorship network; managing our online learning modules and ensuring our equality, diversity and inclusion strategy is integrated throughout the workforce development programme
• This post will also support the Futures Hub-a new programme that will generate evidence and insight that library services can use to meet the challenges of the coming decade

The scope of the role will specifically include:

• Development of  the sector skills strategy in collaboration with key partners 
• Embedding equality, diversity and inclusion policies across our workforce development strategy 
• Management of a peer mentor scheme 
• Researching and shaping library leadership pathways and considering the implications of this for the sector skills strategy
• Development of our bursary scheme, including attracting sponsorship income 
• Scoping a new leadership programme and identifying costs and potential funders 
• Manage the online network for providers of apprenticeships 
• Manage our online learning modules including updates to content and scoping move to a new platform
• Support the President in scoping the work of the Futures Hub identifying partners, developing. Its programme of work, alignment with the data observatory work and supporting the meetings and research
• Supporting other workforce development activities as required

Your role responsibilities

• Manage project delivery against their plans and targets 
• Manage the expert contractors 
• Manage project budgets 
• Report to our project funders, the project board and Libraries Connected Board 
• Contribute to the organisational development of the projects and programme team
• Support additional projects and services as they develop

Please see the attached job description for a full description of the role, including person specification. 

Travel within the UK will be required.

About us 

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today. 

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day. 

The role 

Are you looking for an exciting opportunity to work in a small but highly effective charity Fundraising and Partnerships team, generating income to deliver initiatives that will make a real impact on the lives of vulnerable energy consumers?

We have experienced an exponential growth in income from public fundraising leading to an increased awareness of fuel poverty. To build on this success and maintain increased unrestricted income from a wider fundraising mix, we are recruiting a Fundraising Officer to join our knowledgeable and caring team. 

The new Fundraising officer will join a small, friendly, but hardworking team who raise funds from a variety of sources including trust and foundations, corporate partnerships, major donors, events and community fundraisers and individual giving.

What you will need to succeed 

You will have a strong knowledge of fundraising and income generation, and you will play a major part in significantly increasing income growth. Reporting into the Fundraising Manager, you will be a motivated and talented Fundraising Officer who will help us grow our unrestricted income and expand our pool of donors.

You will be required to lead your own portfolio of work, researching and identifying potential new funders, submitting applications and pitching for partnerships and support, as well as building strong relationships with donors.

You should have demonstrable experience of working in a Fundraising role, with the ability to cover the whole spectrum of fundraising duties, thinking strategically and working operationally. 

Your base location is negotiable, but you will be expected to travel across England, Wales and Northern Ireland with overnight stays as required.

Hybrid and home working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Due to the nature of this role, successful candidates will be subject to a Basic DBS check.  

We are offering:  

• £29,778 to £34,546 per annum (Scale 6 - SO1, Points 18 – 25) plus London weighting of £3,300 if applicable. New appointments will usually begin at the starting point of the scale.  

• 11½% non-contributory pension. 

• 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff. 

• Flexible working arrangements including the opportunity for Homebased or Hybrid working (dependant on base location). 

• Enhanced family friendly payments. 

• Employee Assistance Programme. 

• Employee benefits platform. 

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.  

The closing date for applications is 12 noon on Monday 09 September 2024.  Interviews will be held on 16/17 September 2024.  Full details of this post and an application form are available on our website. 

How to apply: 

Apply online by clicking 'Apply via Website'. 

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. 

Previous applicants for the role of Fundraising Officer (R72) need not apply. 

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries, please. 

NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511.  Company Registration No:  01853927 

At Help for Heroes, we support the Armed Forces Community to Live Well after service.

There are many ways we support veterans, their loved ones and people who worked alongside the UK Armed Forces. We help people with their physical and mental health needs, and a range of welfare issues. Our support offers people the skills, confidence and knowledge to make a success of life after service.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a Community Occupational Therapist to join our team. Please see below for more information on what just might be your future role.

About You

Help For Heroes are looking for a highly skilled, professional, and experienced Lead Occupational Therapist to join our expanding clinical team. Are you a committed, flexible OT with a minimum of 6 years post-registration experience and experience working at Band 7 or above looking to expand your skills and have the opportunity to work with the Armed Forces Community? If you have the ability to work independently but still enjoy having the support of a team, you could contribute your skills and experience to improve the quality of life for the people we support. Are you happy to embrace a flexible work pattern as the position will involve frequent travel to meet veterans in their own homes/ communities and for events which may require overnight stays?  If you have experience of delivering Occupational Therapy for both physical and mental health conditions, then your holistic approach will help improve the lives of the people we support. Support with sleep challenges and sensory needs are a large part of the role so experience in these areas would be welcomed.

About the Role

You will have the opportunity to work in the homes and local communities supporting people with physical and mental health needs which are creating barriers to meaningful occupation. By carrying your own defined caseload, you will be able to identify barriers that are affecting veterans’ ability to be as independent as possible and live the life they want to live. You will be assessing, planning, implementing, and evaluating Occupational Therapy interventions for those who have served our country and improving their quality of life. You will have the opportunity to be creative in your solutions and the community setting will allow you to address these needs in the best environment for the Armed Forces Community. This role would be ideal for someone who is looking to take the next step in their career and is keen to be at the forefront of evidence-based practice in a supportive team.

About the Team

You will be joining the clinical team at Help for Heroes to provide community based Occupational Therapy input to Armed Forces veterans. We are resourceful in finding ways to enable and empower those we support in the healthcare domain. Our aim is to champion the Armed Forces Community and to do this as one team of Occupational Therapists, Nurses and administrators. If you feel that you could join a team that is excited, confident and ready for challenges this may be role for you.

What we offer

To enable our colleagues to thrive in all aspects of their lives we proudly support flexible working practices. You can tailor your working day around your work and private commitments providing you always maintain an excellent and effective service to those we support and the team. And there are also a wide range of other benefits we offer like 29 days paid holiday and a health cashback plan.

We are recruiting a South Locality Lead Coordinator (28 hours per week) to join a supportive team who are committed to making life better for Manchester’s unpaid carers.

This post is an ideal opportunity for someone with project management experience, who is passionate about support for carers and enjoys working as part of a team.

Carers Manchester South (CMS) brings together three organisations: Manchester Carers Forum, Lifted and Together Dementia Support. The work of the team is focussed specifically on South Manchester. The Team works closely as part of Carers Manchester to raise awareness and identification of carers, and to identify what support is needed for carers that isn’t already there. Forming one team made up of partner organisations allows members of the team to each bring their own skills, experience, knowledge and passion to work together to put the quality of life of carers at the heart of what they do. The postholder would be directly employed by Manchester Carers Forum and would lead this team.

We are looking for someone with a good understanding of the needs of unpaid carers, who has experience both leading a team and a piece of work in partnership with others to achieve agreed outcomes.

This role is focussed on the South of Manchester and will involve some travel in the area. Your office/admin base would be your home address.

We offer training opportunities, flexible working and a generous leave entitlement. 

The deadline for applications is Monday 16th September 10am. However, we may close applications before this deadline if we receive a large volume of applications. Interviews are currently scheduled to take place on Thursday 26th September in central or south Manchester. We will contact successful applicants by email.

We are unable to accept CVs.

We welcome applications from everyone irrespective of sex, sexual orientation, gender identity, ethnicity, faith and religion, disability and age. Appointment will be made on merit alone.

If you are disabled we will support you throughout the recruitment process with reasonable adjustments required.

Thank you for considering Manchester Carers Forum!

We are looking for a customer-focused, friendly, helpful, and well-organised administrator to support us in delivering the Social Enterprise Schools programme across the UK.

The Social Enterprise Schools programme – part of the Social Enterprise Academy – is an extra-curricular programme which inspires young people (aged 5-18) to become social entrepreneurs.  We ask young people to identify a social or environmental issue they care about, before supporting them as they create a trading social enterprise over the course of a school year. Through Social Enterprise Schools, they build critical skills for life and work, connect with their communities and impact a social problem. Over the years, young people have created a range of innovative social enterprises, from tackling local unemployment through coding classes to selling books with diverse heroes in them.

You will be joining the team at an exciting time.  Initially launched in Scotland in 2007 the Social Enterprise Schools programme has now worked with over 1200 schools across the UK and this figure is set to grow.

Your role will be to support the Education Teams to provide administrative, clerical and logistical support for the roll out of Social Enterprise Schools across the UK.  The role is mainly internal facing – providing support to Schools Coordinators, Education Managers and Education Facilitators across a range of functions.  You will also work with schools and teachers to ensure the smooth running of Workshops, and national and regional events.

Work closely with the Education Managers and School Coordinators across the UK you will provide administrative support based on the activity requirements across the UK.  Tasks primarily include diary management, recording of activity, and supporting with event logistics.  You will implement agreed processes and provide clerical and logistical support to ensure the achievement of annual team-based targets.

This role will be fully remote, based from anywhere in the UK.  The Social Enterprise Academy has shared working space and offices in three locations (Muir of Ord, Edinburgh, London) which you will have access to, if required.  It is anticipated that there will be some travel requirements within the UK for events and team days.

We are looking for someone who wants to work with vibrant, entrepreneurial and dedicated people and colleagues and with a good value-fit with our organisation.

Having the right mindset, attitude and approach is as important for us as having the right experience and skills.  We appreciate that the best person might not have all the listed criteria yet so if you feel your experience, skills and attitude will help you to make a great contribution in this role and you have the right mindset, we would welcome an application from you.

Job Purpose:

To support the effective delivery and maximise the impact of the Academy’s Social Enterprise Schools programme: 

·        To provide exceptional administrative support to the two Education Teams to ensure high-quality delivery of Social Enterprise Schools across the UK.

Key Responsibilities:

·        To be a point of contact for general enquires to the Education Teams in the UK, providing excellent customer service and signposting them to the relevant colleagues.

·        Support the Education Teams with a range of tasks relating to day-to-day online and in-person programme.

·        Leading on the administration of CPD sessions, pupil workshops and business mentoring sessions by managing school and facilitator diaries.

·      Coordinating facilitator bookings and arrangements and ensuring they have everything they need to deliver their sessions.

·        Responsible for gathering and accurately recording Monitoring, Evaluation and Learning data from pupil workshops, and business mentoring sessions, and management information for key annual projects/events on HubSpot.

·        Support the Education Teams with management and recruitment of facilitators - tasks will include the maintenance of the database of Education facilitators contact details, contracts, PVG/DBS checks and biographies.

·        Providing administrative support for facilitator gatherings and team days.

·        Work closely with the Education Teams to support with logistics at Education Awards across the UK, and events and for key annual projects such as the Big Issue Launch Event.

For a full set of criteria and information on how to apply please download the recruitment pack from our website.

The Human Edge is a specialist mentoring and coaching organisation. We’ve developed our expertise, approaches and partnerships over 16 years, and we use our learning and experience as a foundation to design and implement integrated leadership development and learning programmes and initiatives for entrepreneurs, managers and leaders.  

We believe that building thriving businesses and social impact organisations which drive lasting positive change takes confident leadership, skills, and connections.  Through our work we equip people, teams, organisations and networks/ecosystems with the tools, approaches, and skills to overcome challenges, build stronger relationships and strengthen their leadership to steer their organisations forward and achieve greater results, faster.  

We partner and collaborate globally with local and international governments, foundations, international NGOs and corporates. We work in multiple languages, across contexts, cultures, and sectors. The Human Edge is a values-based organisation with a diverse and committed international team who bring a focus on quality, connections, innovation and learning to their work. 

About you 

You are a dynamic and strategic leader with over a decade of experience in income generation and partnership management, specifically within the leadership development, learning and development, and human capital development sectors, particularly in the UK public sector and international development arenas. Your track record of successfully leading teams and securing high-value, long-term funding partnerships through grant and bid/open tender processes sets you apart. 

You excel in relationship management, leveraging your outstanding networking, negotiation, and communication skills to build and maintain partnerships that drive sustainable growth. Your ability to inspire, influence, and engage stakeholders at all levels is one of your key strengths. 

You possess a proactive, solutions-oriented mindset, with a passion for leadership development, learning and development and community building and a commitment to The Human Edge’s vision and mission. Your resilience, creativity, and team-oriented approach make you an influential member of any senior management team, ready to drive strategic objectives and contribute to the overall success of the organisation. 

About the role  

We are seeking a Head of Development and Partnerships to join our Senior Management Team alongside the CEO, Head of Programmes and Head of Finance and Operations. 

You will drive income generation and partnerships development with funders and prime contractors within primarily the UK public and international development sectors, ensuring that our programmes, courses and consultancy offerings meet market needs and are financially sustainable.

You will lead on activities generating over £1m annually through grants, tenders, contracts, partnerships, and strategic communications contributing to The Human Edge's financial growth and brand development. 

As the key member dedicated to income generation, you will shape and expand our funding streams, driving the growth of our services while serving as a charismatic external ambassador and effective communicator and influencer. 

Please note that applicants must have the legal right to work in the UK. 

How to apply 

Download our recrutiment pack for details of how to apply.

The Human Edge is an equal opportunity employer and committed to creating a diverse, inclusive environment. We believe in the potential of everyone – whatever makes you, you. A diverse workforce can only make us better and all applications are considered without discrimination based on age, sex, gender identity or expression, sexual orientation, marital, civil or other relationship status, religion, race, belief, colour, ethnic origin, physical ability, neurodiversity or socio-economic status. 

Background:

Consumers International is the only global membership organisation bringing together over 200 member organisations in more than 100 countries to empower and champion the rights of consumers.

We work with our members and partners, across national borders to address critical, systemic global issues that impact and involve consumers. Representing and empowering consumers, we are their voice in international policy-making forums and the global marketplace to shape a world where everyone has access to safe and sustainable products and services.

Working for Consumers International provides the opportunity to build solutions and partnerships to address the foremost marketplace issues and opportunities at global scale.

Purpose of the role:

The purpose of the role is focused on generating and developing monthly management accounts information and providing insight and direction to the Director General and Leadership Team. Reporting directly to the ‘Head of Finance and Organisation Development’, the Management Accountant will play a key role across the business in improving data capture and improving reporting across the team. This role will be on a part time basis of 2 days a week.

This role will suit someone who is looking to join a small, dynamic and growing organisation to help streamline our management reporting processes to provide timely and accurate financial management information. Systems experience with ‘Microsoft Dynamics 365 Business Central’ accounting package would be an added advantage.

KEY RESPONSIBILITIES

·Preparing monthly management accounts, including comparatives to budgets, trends and forecasts

·Compiling Balance sheet reconciliations

·Facilitating use of Power BI to generate Management accounts pack

·Preparing quarterly Project ‘Income and Expenditure’ reports for Project Managers

·Preparing interim/final financial Project reports for submission to Funders

·Preparing quarterly VAT returns

·Providing accurate and timely financial information to support the organisational financial strategy and decision-                   making process

·Ensuring all transactions are recorded, filed and reported correctly

·Streamlining and improving accounting systems, controls and process environment

·Reviewing and updating current suite of organisational policies

·Preparing annual budget

·Preparing supporting schedules for Annual audit and working with external Accountants to assist in the preparation of           annual financial statements

As a member of the Process and Administration Team (PAT)  at Libraries Connected, you will play a crucial role in ensuring efficient and cohesive administrative support for the organisation. Your primary responsibilities will include supporting new initiatives such as a potential leadership development programme, the development of online learning modules, the creation of a Futures Lab and Data Observatory, and managing tender bids for new commercial contracts. Additionally, you will have broader responsibilities across the organisation, including finance processing, development and maintenance of organisational systems, and the opportunity to engage in a variety of activities beyond your primary role.

Projects and Commercial Administrator will help deliver our portfolio of projects and programmes, the role will specifically include:

• Supporting the development and delivery of our workforce development strategy including:
  • Our EDI strategy for our organisation and library sector
  • A peer mentoring scheme for heads of library service
  • A leadership development programme
  • Development of our online learning modules
• Supporting the development of our new Futures Lab and Data Observatory
• Support new Commercial Contracts from bid stage through mobilisation and into delivery

Libraries Connected has established a Process and Administration Team (PAT) whose role is to ensure that the Libraries Connected staff receive efficient and cohesive administrative support, and that resilience is built into the administrative processes in terms of knowledge sharing, process documentation and consistency. As a member of the Process and Administration team, this role will also have broader responsibilities across the organisation including supporting finance processing, development and maintenance of organisational systems, and the opportunities to work across a range of activities alongside the primary role. 

Main purpose:

• Main activities for the role will include working with the Project and Commercial Managers to:
  • Schedule and organise meetings and events, including venue booking, catering, delegate lists as required
  • To provide technical support for online webinars and meetings
  • Provide secretarial support including managing and circulating meetings papers and taking minutes and updating action logs
  • Support management of project budgets and associated finance systems including raising invoices and reconciliation
  • To support project and contract reporting including collation of relevant data.
  • To efficiently manage and organise documentation and relevant data to provide clear audit trails and support reporting and evaluation of events, awards, and training
  • Manage travel and accommodation bookings
  • Answer queries from members and project partners
  • Conduct research into library sector activity, or how to improve our systems and processes, and write options papers
• To work within the PAT function to manage cross organisational administration, including:
  • Managing the shared mailboxes
  • Finance transaction processing 
  • Organising team meetings 
  • Collaborating to developing systems and processes as required

Key relationships

• Reports to the Project Manager and works with them to provide high-quality project management.
• Works with the Commercial Manager and the wider Commercial Team to help secure and deliver contracts and services
• Works directly with library teams to support the setup and delivery of the contracts
• Works with the finance team and Process and Administration Team (PAT) to ensure financial processes are followed and provide support as needed
• Works with PAT to support organisational processes
• Supports the Libraries Connected Leadership Team

Please see the attached job description for a full description of the role, including person specification. 

Travel within the UK will be required.