Service Manager Jobs in Greater London
Salary: £27,140 per annum for 4 days (28 hours) per week or £33,926 per annum 5 days (35 hours) per week
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Permanent, either part time of 4 days (28 hours) per week or full time (35 hours per week) options available.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 10am on Monday 28 October 2024.
Interview dates: Monday 4 and Tuesday 5 November – in person at our office. Hospice House, Britannia Street, London, WC1X 9JG. Remote interviews available on request
We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
We offer workshops, webinars, reviews of HR policies, and lots of helpful resources through our Members Hub. We provide assessment tools to benchmark organisational support against similar organisations, and we give personalised recommendations for improvement. Plus, through the Compassionate Employers Award, we recognise employers who are committed to leading the way as compassionate workplaces.
Right now, we're helping over 160,000 employees across the UK.
We are looking for someone with experience of building supporter or customer journeys through effective marketing and engagement strategies. You will be able to build strong relationships and create impactful engaging membership journeys, maximising engagement and involvement across the programme.
You don’t need to come from a wellbeing background, but we are looking for someone who is interested in this area and who shows a willingness to learn. Most importantly, we want someone who cares as much as we do about make a real difference in people's lives at work.
We are an evolving team, and so we are looking for someone to help develop and test new ideas and innovations. This could include designing new resources, investigating use of new technology to support programme efficiency or supporting to host new engagement opportunities such as ‘networking breakfasts’ for our members.
The successful candidate will have experience using email platforms e.g Mailchimp, to create and send engaging communications, track KPIs, and adjust strategies to boost customer engagement. We are also looking for someone who can help grow and manage our LinkedIn page, by creating engaging and impactful content. You will need to have good knowledge and experience with Microsoft Office and CRM systems, along with a solid understanding of virtual meeting platforms for online events (e.g. Teams, Zoom).
The successful candidate will be supporting us with client management, so strong communication and organisational skills are important to help manage multiple corporate accounts.
The Team:
We are a team of three that sit within the wider Income Generation and Grants directorate. The Compassionate Employers team includes the Compassionate Employers Programme Lead, Corporate Development Manager and the Compassionate Employers Executive.
The Compassionate Employers programme and this role sit within our Corporate Development Team, within Income Generation and Grants. Compassionate Employers is a key part of Hospice UK’s Income Generation strategy.
Our Corporate Development Team works closely within and across the department. The focus in the team is on building partnerships with businesses, through commercial activity, fundraising or strategic support. Current corporate partnerships include several ‘charity of the year’ relationships, conferences and events, sponsorship, cause-related marketing partnerships, a supplier directory and a jobs board. As well as driving positive change for people affected by terminal illness and bereavement in the workplace, Compassionate Employers is an important income generation stream and ‘door-opener’ for Hospice UK.
If you would like to find more about the role or ask any questions, we welcome you to contact our Compassionate Employers Lead – Lucy Carpenter for an informal chat
You’ll find lots more information in the Candidate Information Pack attached below.
How to apply
If you would like to apply for this role, please send the following documents by 10am on Monday 28 October 2024:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification.)
- A completed equalities monitoring form.
We will shortlist candidates based on their CV and supporting statements.
A briefing of what to expect will be sent in advance to shortlisted candidates for interview.
Closing date for applications: 10am on Monday 28 October 2024
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
As Supporter Engagement Administrator, you’ll play an important role making this vision a reality by keeping our supporters informed, engaged and recognised for their contribution.
The key purpose of this role is to be the first point of welcome for both organisations, handle supporter enquiries as well as making sure that supporters feel engaged and appreciated.
All We Can/Y Care International is looking for a Supporter Engagement Administrator to join our small and dynamic team and make a difference through engaging with our supporters. In this role, you’ll help us to maximise our income, so together with our partners we can support more people to fulfil their potential.
All We Can is an international development and relief organisation, working to see every person’s potential fulfilled. It was founded by the Methodist Church in the 1930s.
Y Care International supports local opportunities for vulnerable young people and their communities across the globe, to change lives for the better. It was founded by Sir Terry Waite in collaboration with the YMCA movement in the 1980s.
From 1 September 2021, All We Can and Y Care International began a formal, strategic partnership – combining efforts to tackle poverty, inequality and injustice in some of the world’s most marginalised communities. We work as one organisational team, presenting as two unique brands, fulfilling two separate, but symbiotic, strategies.
At All We Can/Y Care International we want to see every person's potential fulfilled. We work through partnership alongside our global neighbours most impacted by disasters, poverty and injustice to enable flourishing and resilient communities.
Key responsibilities of the role include:
-
Managing the info@ email inboxes and incoming phone calls to ensure supporters’ enquiries are addressed.
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Administrating community fundraising and sponsored events, including marathons and local fundraisers and coordinate the advertising of these with the Communications Team.
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Work in collaboration with the Communications & Advocacy Team on developing responses to press related stories or announcement and Q&As for new campaigns, and emergencies.
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Collect and communicate relevant stories, trends and activities from supporters to the wider team where appropriate.
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Input information into the database pertaining to supporters, ensuring that records are updated on a regular basis.
Requirements of the role include:
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Good interpersonal skills, including a friendly telephone manner and the ability to build cross-cultural relationships.
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Good numeracy and literacy skills and attention to detail.
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Excellent customer or supporter service experience and a can-do approach to problem solving and new challenges.
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Proficient in computer skills, including use of Microsoft Word, Excel, Outlook and PowerPoint.
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Ability to work effectively in a team.
For full list of responsibilities and role requirements, please see the application pack.
The client requests no contact from agencies or media sales.
Position: Safeguarding Officer
Type: Part Time (28 hours over 5 days a week), 18 month Fixed Term Contract
Location: Office based in London, Cardiff, Edinburgh or Belfast with flexibility to work remotely
Salary: £20,632.80 per annum* (FTE £25,791 per annum) plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you will start at our entry point salary of £20,632.80 (FTE £25,791) per annum, increasing to £21,922.40 (FTE £27,403) after 6 months service and satisfactory performance and to £23,212 (FTE £29,015) after a further 6 months.
This post is a fixed term contract (FTC) initially for 18 months, working 28 hours over 5 days per week.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you an experienced and enthusiastic Safeguarding professional, with a strong interest in protecting adults at risk and children from harm, within the wider Multiple Sclerosis (MS) Community?
Based within our Helpline Services team, you’ll have responsibility for:
- Responding to concerns reported by staff and volunteers
- Leading the coordination of responding to safeguarding concerns
- Dealing with safeguarding issues (as they arise) and liaising with statutory services as needed
- Giving advice and support to colleagues and our volunteers in relation to safeguarding and disclosure checking
- Working collaboratively with colleagues across the society
- Liaising with external safeguarding agencies
- Embedding organisational safeguarding policies, procedures and practices across the society
You’ll have experience of working in a safeguarding customer-facing environment within the Charity or Public Service sectors. You’ll have proficient administrative and IT skills with the ability to work accurately, consistently and independently. You’ll ideally have had experience in supporting vulnerable people in person, over the phone and or online.
An understanding of safeguarding within the Charity and Public Service sectors is essential.
A satisfactory Enhanced Disclosure and Barring Service (DBS) Check without barring list check will need to be obtained to undertake this role.
The MS Society is committed to safeguarding and promoting the welfare of all who use its services and come into contact with the Charity.
Closing date for applications: 9:00 on Wednesday 30 October 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Assistant Building Maintenance Operative
We are looking for an Assistant Building Maintenance Operative to join the team.
The organisation is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.
Position: VAC0104 Assistant Building Maintenance Operative
Location: London (hybrid working considered after probation period)
Hours: Full-time, 35 hours per week
Salary: £25,323.47 pa plus travel to work allowance up to £3700 pa
Contract: Permanent
Benefits: Contributory Pension Scheme; Generous Travel to work Allowance 25 days annual leave plus 8 Bank Holidays per annum, Café discount.
Closing Date: 1st November 2024
About the Role
The International Business Administration Department/Facilities Management Section is looking for a full time Assistant Building Maintenance Operative/Porter to provide support to the team. This dynamic role serves the greater IHQ building and requires a significant degree of confidentiality.
The successful candidate will work within the FM team to coordinate and support various Facilities Management tasks, including, but not limited to, small maintenance tasks, conference room set-ups, desk moves and general post room duties.
About You
The ideal candidate will have:
- Strong customer service skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Good organizational and time management skills
- Previous experience in event planning or similar (preferred)
- Previous experience in a customer service or administrative role (preferred)
You must be in sympathy with the aims and objectives of the organisation.
If you feel you have the necessary experience and would like to join the team, apply today! You will be redirected to the charity’s website where you will need to complete their online application process, please note CVs will not be accepted.
Other roles you may have experience with could include Building Maintenance, Building Maintenance Officer, Building Maintenance Assistant, Building Maintenance Administrator, Events Planner, Events Planning, Customer Service Officer, Administration, Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Position: Brand Strategic Lead
Hours: Full-time (35 hours a week)
Contract: Fixed Term Contract until 31 December 2025
Location: Office-based in London with some flexibility to work remotely.
Salary: Starting from £43,342 per annum per annum plus excellent benefits
Salary Band: Band 3*, Professional/Technical
*you will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We are really excited. Our organisation is evolving, and we’re developing a new elevated brand to help support our new ambition and plans.
Our Brand Strategic Lead is a crucial role in helping us evolve our brand and deliver it across everything we do. It will underpin the new future and story of the charity, and how we communicate it to everyone in the MS community and beyond.
You’ll oversee our brand team activity as well as one line report, be accountable for the brand budget and be responsible for helping us ensure every story we tell, internally or externally speaks to our audiences in the way that matters to them.
We want to push the boundaries with personalised brand stories, and really put people living with multiple sclerosis on the map as people that matter and have the right to treatments, respect, support and services that mean they can live their best lives in the way they choose to live them. We want our brand to create a sense of visibility, belonging and flexibility.
We are here for everyone, and we want our brand to convey that. The brand team have some exciting work ahead and we need someone to help us make our brand vision a reality, if this sounds like you we would love to hear from you.
Please note this a Fixed Term Contract until 31 December 2025.
Closing date for applications: 9:00 on Wednesday 23 October 2024
Anticipated interview date: Week commencing 4 November 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this role.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the following information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
Job title: Counsellor/Psychotherapist/Psychologist
Salary: £32,076
Hours of work: 5 days
Duration of contract: March 2025
Accountable to: Senior Counselling Psychologist
IKWRO - Women’s Rights Organisation is a registered charity (number 1151507) which supports Middle Eastern women and girls living in the UK who are facing “honour” based violence, forced marriage, domestic violence or female genital mutilation.
As well as providing support to individual women and girls, we run training for professionals and campaigns for better laws and policies to protect women’s rights.
We are recruiting a counsellor that speaks either Farsi, Dari, Kurdish, Turkish or Arabic, who is able to model skills in safely engaging women based on mutual collaboration, trust and empowerment.
Above post is open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976. No agencies please.
Closing date: 03/11/2024
Interview: Week commencing of 04/11/2024
The client requests no contact from agencies or media sales.
Strategic Lead for Clinical & Quality Governance (19965)
Are you driven by a passion to make a difference to young people's lives? Barnardo's are looking for a registered healthcare professional to join our team as Strategic Lead for Clinical & Quality Governance.
Barnardo's ambition is to be a quality provider of integrated health and social care support contracts, increasing the reach of health and wellbeing services to reduce health inequalities in the communities we work in.
We're looking for a Clinical Quality and Governance Lead to support the Head of Safeguarding & Quality, in leading the development, delivery, and refinement of the clinical governance policy, framework, and practice as part of Children's Service operations.
The role will lead on policy development, implementation. To promote systemic improvements in clinical governance across all integrated health and care services.
The post holder will be required to:
- Lead the creation, design, delivery, and evaluation of a new Clinical Governance Framework.
- Provide strategic leadership for clinical governance and quality, identifying and implementing assurance and compliance monitoring and improvement plans, alongside operational management.
- Support the Directorship in the development and delivery of strategies pertaining to clinical governance, risk management and quality improvement.
- Lead the clinical governance agenda and develop of robust systems in clinical governance and quality, underpinning safe clinical practice and fostering multidisciplinary working across the organisation.
- Lead on clinical governance to support performance reporting to commissioners.
- Supporting the organisation to meet the regulatory requirements of external standards and inspections.
- Support the development of assurance systems that identify evidence-based, and quality practice is in place throughout the organisation.
- Work with Children's Services and BDU (Business Development Unit) to identify all clinical governance requirements to enable commission and grow digital and new health and support services.
- Develop an integrated approach to ensure clinical governance. Quality and compliance meet commissioner expectations and improve clinical quality focussed outcomes.
- Be a subject expert for knowledge for all staff, providing guidance, developing expertise support leadership in relation to clinical governance.
- Engage autonomously and collaboratively with Senior Management Teams to develop and ensure implementation of changes as required, ensuring delivery of key strategic and operational objectives.
- Work with stakeholders across the country to mitigate risks and assure robust clinical governance, facilitating changes in practice, driving tangible outcome improvements for Children and Young People.
You'll have:
Education/Knowledge
- Professional NMC, HCPC or other AHP registration (current), with a minimum of 5 years' experience
- Leadership or management qualification or equivalent recent experience in a leadership position
- Educated to Masters level (desirable)
Skills/Experience
- Overall understanding of Early Years and Integrated Child & Family Health alongside Mental Health support services, emerging service options, knowledge of demand, and leading practice
- Experience of working within Clinical Governance within the NHS or equivalent
- Understanding of the broader NHS landscape and current reforms e.g. Long-Term Plan and ICS/ICB developments
- Ability to work from and travel to a variety of work locations as required.
At Barnardo's we all play our part. We are a large, diverse family with a variety of skills working together to help children across the UK. Our commitment to equality, diversity and inclusion is central to achieving our vision of a world in which no child is turned away.
Candidates will be notified by Monday 11th November if they have been shortlist.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you great at talking to people?
We’re looking for someone to train as a Community Energy Champion to be able to provide energy advice to people in communities.
You will visit clients at home to complete Home Energy Audits, providing information and individualised support, and facilitating access to options which will improve people’s wellbeing and energy security. This will include recommending grants and helping complete applications and forms.
As a Community Energy Champion, you will deliver face-to-face and virtual energy workshops to parent groups, carers groups, community groups and others. There is also the opportunity to work with energy and water providers and other organisations to arrange themed workshop sessions.
This role will suit someone with excellent communication, planning skills, time management and an adaptable working style. Applicants should have relevant experience of delivering information and advice to a range of client groups. You must be confident using IT and will be trained to use our client database.
This is a part-time role (22.5 hours) and is 6 month fixed-term (possibility of extension) based at hub in Lewisham but also travelling across South London to carry out community and home visits. Own car would be an advantage.
Apply today!
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London
The client requests no contact from agencies or media sales.
The Political Studies Association (PSA) exists to develop and promote the study and teaching of politics and related disciplines. Founded in 1950, we are the leading association in our field in the United Kingdom, with an international membership including academics in political science, theorists and practitioners, policymakers, researchers, and students in higher education as well as members from the school community.
Contract and Salary ; Permanent and Salary Band D (£45k FTE)
Hours: 0.6 or 0.8 FTE i.e. over 3 or 4 days each week
Reports to the PSA’s Chief Executive
Location: All roles are based at our offices in Camden London but the PSA staff work hybrid and supports its staff to work remotely. Post-holders will be required, however, to come into our offices regularly and The whole team is endeavouring to collaborate in our offices regularly, especially on Wednesdays each week.
Job purpose: The postholder will support our aim to be the leading advocate for and supporter of Political Studies in the UK. Working with the CEO, the rest of the PSA Team and trustees you will lead the association’s membership services, communications, outreach programmes, and events including:
· Teaching and Learning Network
· Postgraduate students and Early Career Network
· Schools & Student programmes
· Specialist Groups
· Recognising professional contributions including our prizes and awards
· Advocacy for Political Studies.
The PSA is the home of Political Studies and in doing so the PSA’s staff and trustees work to bring our community together and advocate its importance to achieve our mission. This role plays a vital role in achieving this.
You will build and sustain a team of motivated and skilled staff and contractors and support them to continuously develop, innovate and enjoy their work. You will reflect the values of sustainability, diversity, advocacy and excellence in everything that you and your team do.
The post-holder will also contribute to the association’s income and membership targets, work within assigned budgets and creatively with partners as well as monitoring and reporting performance to trustees.
Operational priorities in the first year in being in post will include:
· Embedding a new website and CRM
· Implementing a new PSA 2025+ Strategic Plan including reviews of our membership offer and specialist groups
· Delivering the association’s annual conference
· Recruiting new team members to successfully deliver this strategy.
Team Structure & Context: The post will line manage a team of membership, communications and events personnel including the services of several external expert suppliers. You will also, on occasion, deputise for the CEO. This role works closely with the Operations & Finance team on governance, budgeting, grants and awards, digital systems and delivery.
Interview: There will be a two-stage interview process, first stage interview with be on either 6th or 8th November via teams and second stage will be in person in Camden on 15th November.
Main responsibilities:
Governance, Strategy and Leadership:
- Work with the PSA’s trustees and PSA team to shape and deliver the PSA’s strategy and annual business plans and support our aim to be the leading advocate and scholarly community for Political Studies in the UK
- Ensure key performance indicators relating to your work area are monitored, reported and used to continuously improve our operations.
- Work with trustees and lead by example to embed the values of sustainability, diversity, advocacy and excellence throughout the organisation
- Lead, support, and motivate staff so they are engaged and committed to delivering the organisation’s culture, values and objectives while meeting their individual potential and enjoying their work
- You will be able to approve expenditure in accordance with the PSA’s Scheme of Delegation and finance policies and procedures
- On occasion, co-ordinate the PSA’s response to government and other consultations and represent the association while engaging stakeholders.
Membership Services and Communications:
Lead and support your Membership, Events, Communications & Programmes line-reports to develop and deliver the following:
- Devising the PSA’s membership, marketing and communications strategies with the wider PSA Team and trustees so that the association maintains and enhances its profile, size, and impact
- Manage team members and contractors to ensure the development and delivery of these strategies including the organisation’s membership services, codes of conduct, professional standards and package of member benefits
- Work with your team and trustees in shaping our membership offer which supports our members as they progress through their studies and careers. This includes the development and delivery of new membership categories including the PSA Fellowship
- Work with your team members to continuously improve the PSA’s member communications and content ensuring that all web and other digital and printed content and data is timely and good quality. You will ensure an ongoing programme of content and calls for action including promotion of Political Insight magazine and journals, the PSA Blog, e-newsletters, and social media as well as the efficient and effective deployment of the CRM so we can give our members, donors and stakeholders the best experience possible
- Work with your team to ensure the membership recruitment, renewal and services run smoothly and achieve the continued growth in the association and that expectations are met
- Run the annual academic prizes programme as a part of our PSA member benefits package and in partnership with others including the American Political Science Association and the Academy of Social Sciences
- Support the CEO and Head of Operations and Finance with implementing the PSA’s grant and other support programmes as part of our member benefits package
- Support the PSA’s Chair and CEO on wider engagement with the higher education and learned society sectors including supporting heads of department gatherings and communications.
Programme Management:
Deliver the PSA’s Schools programme:
- Support PSA trustees in creating a programme in line with the PSA’s strategy
- Lead team members, suppliers, and partners to deliver this programme to as wide a range of teachers and pupils as possible
- Promote the teaching and study of Politics particularly post-16 and at undergraduate level
- Develop and deliver an offering for teachers and students (particularly post-16 resources and events) involving input from academics in line with PSA Strategy
- Support the PSA’s trustees on engagement and advocacy concerning post-16 curriculum and assessment.
Supporting Students, early career academics and those focussed on higher education teaching and learning:
- Support your team members in managing member networks including the PSA’s Teaching and Learning Network (TLN) and Early Career Network (ECN), its volunteer convenors (committee members) and programme of communications, resources and events and imbed these as a clear part of our membership offering
- Support your team members in undertaking the election and training of incoming committee members and ensure the development of appropriate procedures and annual actions plans so that they adhere to the byelaws of the association and agreed budgets
- Support the PSA’s trustees with engagement and advocacy concerning Higher Education teaching and learning and the content of Politics courses
- Work with team members to organise and develop the annual PSA undergraduate Conference, and develop a wider programme of work with opportunities to undergraduate students to engage with the PSA
- With support from the team, ensure the effective operation of the PSA’s family of specialist groups in particular the management and growth of their own membership and communications as well as supporting their events and, in liaison with the Finance Manager, their own income and expenditure
- Work with team members, trustees and association members on the provision of developmental activities including mentoring and training programmes.
Delivering the PSA’s Annual Conference, annual lecture, and other events:
- Devise in consultation with colleagues and trustees, a conference and events strategy for the organisation aimed to bring our community together, further our strategy and maximise revenues. This should include events supporting all membership types, specialist groups and our networks.
- Manage the team responsible for delivery and ensure productive relationships between staff and suppliers as well as academic and commercial partners
- Develop and manage project budgets including the Annual Conference from inception to completion in consultation with team members and the Operations and Finance Team, reporting to the Chief Executive and Trustees.
- Oversee existing systems to monitor progress and expenditure through the regular scrutiny and review of budgets and project plans, from proposal though implementation and delivery
- Support team members in the delivery of PSA’s annual conference and the wider events programme, ensuring that all of these are of the highest quality and linked to the PSA’s wider strategic priorities ensuring all these events are risk-assessed, insured, delivered cost-effectively, on time and to a high professional standard
- Exploit opportunities to increase membership, profile, reach, and income including sponsorship and advertising as well as opportunities to increase inclusion through technology. This will include you and your team building relationships with potential sponsors, advertisers and exhibitors to maximise the opportunities available at PSA events and in our publications including selling sponsorship/stand/exhibition space to potential exhibitors/partners
- Conduct post-event evaluation to ensure continuous improvement and assess impact
- Ensure a pipeline of future annual conferences and other events through effective engagement with trustees and university Politics departments and other stakeholders.
Other duties and responsibilities:
The above role description is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative, and flexible in line with the needs of the post and the organisation
- On occasion, this may entail supporting colleagues in work areas outside of this job description including deputising for the CEO
- These duties are subject to change from time to time as determined by business priorities and communicated by the CEO. As and when duties and responsibilities change the job description will be reviewed and amended in consultation with the post holder
- The post-holder is expected to provide general support in running the PSA offices and line-manage their team members to do likewise
- Compliance with PSA policy including absence, appraisal, health & safety as well as the GDPR.
How to apply: Please submit your application by 9am Monday 28th October sending a covering letter together with your CV
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Location: To cover the Leicestershire, Northamptonshire, Nottinghamshire and Lincolnshire area
Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the East Midlands area.
Deadline for applications: 10th November 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Interviews to be conducted: Mid-November
Start date in role: 6th January 2025
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
What we offer:
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A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
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Birthday day off
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Enhanced sick pay and compassionate leave
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Death in service benefit
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Pension
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Employee Assistance Programme
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Flexible working
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A rewarding role with purpose
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Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
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frontline support service experience
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a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
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experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
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research and advocacy skills – you will reach out to other organisations to support your cases where required
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competent IT skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Come and join our team!
The Association of Medical Research Charities (AMRC) is the membership organisation for charities funding medical and health research in the UK. We represent over 150 charities including household names such as Cancer Research UK and the British Heart Foundation as well as smaller charities who invest in rare diseases and specific areas of unmet need. Our members are driven by patient priorities and their work accelerates the delivery of innovative treatments to improve health. We are proud of the vital role our members play in life sciences.
As a key contact for AMRC members and supporters, the Membership Officer is responsible for ensuring that all existing and prospective members receive excellent service. The Membership Officer is responsible for engaging new members and supporters, conducting meetings and delivering presentations to encourage participation in AMRC activities and for ensuring that all membership related processes and records are kept up to date.
The successful candidate will act as a central link in the AMRC team, helping to spot relevant connections and arranging assistance from colleagues as required to answer more specialist queries. They will also have a good understanding of the role of health and medical research charities and the biomedical research environment in the UK.
Overall objectives for the Membership Officer role will be to:
- Support and engage a growing membership community
- Ensure membership and account management processes are run efficiently across the organisation to deliver excellent service to our members
- Ensure membership records are kept up to date in the CRM and on our website
If you are excited by varied work with multiple stakeholders and driven by ensuring that projects reach a successful conclusion then this may be the role for you.
Please see the full job description attached below for more information.
To apply please send a CV and cover letter by clicking on ‘Quick Apply’
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
XLP is a vibrant youth work charity dedicated to shaping bright futures for young people. Leading the charge against poverty and educational failure in inner London, we offer holistic, long-term support to 11 to 25 year olds in both schools and communities.
Our buses act as Mobile Youth Centres and provide a unique and rare platform to engage with young people on a weekly basis. They enable a team of experienced youth workers to provide a range of services for young people. Whether table tennis or trivial pursuit, cooking or competitions, games consoles or group discussions, FIFA or Forza, we use our buses to help London’s young people create their positive future. We pride ourselves on being able to provide a safe and consistent environment where young people can grow. We use mobile youth centres to offer them further opportunities to gain new experiences and develop their skills, helping them create their positive futures.
We’re looking for a youth worker who’ll also be responsible for driving one of our buses to and from projects. The role reports directly to the Youth Work Manager - Outreach and work closely with the area based Senior Youth Workers.
This role is based in East London and serves Hackney, Tower Hamlets and Newham.
We are looking for Maternity Cover for a Safeguarding Advisor. If you bring both a breadth of safeguarding experience and an understanding of faith contexts, we have a new opportunity for you to use your accrued knowledge and skills for a good cause.
Thirtyone:eight, the UK’s leading Independent Christian Safeguarding charity is looking for a dedicated and knowledgeable Safeguarding Advisor. You will provide an expert and professional service on behalf of thirtyone:eight; including the provision of consultancy and engagement services, maintenance of policy, procedure and best practice guidance and contribute to the operation of our safeguarding helpline.
We are looking for a person with strong communication skills and experience of providing safeguarding support and advice as part of a multi-disciplinary or faith-based context to join our established team for maternity cover.
With a demonstrated commitment to the safeguarding and wellbeing of children and adults, you will need a good working knowledge of safeguarding policy, practice and legislation across diverse contexts (including the UK four nations), as well as a solid understanding of implementing safeguarding at a grass-roots level with faith organisations. In return you’ll get to work in a supportive and rewarding environment and the opportunity to share and learn from fellow safeguarding professionals from a range of backgrounds and settings.
Please note that this job could be home based, office based or hybrid.
The out of hours cover hours are: 7am-9am and 5pm-midnight weekdays; and 7am - midnight Sat & Sun. There are minimal calls coming through during this time so you would not be on the phone all these hours.