Service Manager Jobs in Greater London
The Sutton Trust is the UK’s leading foundation dedicated to improving social mobility. The organisation conducts rigorous research into the issues of low social mobility and educational disadvantage, undertakes policy advocacy to effect systemic change, and delivers programmes to over 10,000 young people each year across the country. The Trust seeks to ensure young people reach their potential, regardless of their background, school or where they live.
The Trust is recruiting a creative and committed Research and Policy Officer to join our team, as fixed term cover for paternity leave. Reporting to one of the team’s Research and Policy Managers, the successful candidate will play a significant role in developing and preparing the Trust’s research and policy outputs, working across the core areas of the Sutton Trust’s work (early years, schools, apprenticeships, higher education and access to the workplace). This will include helping to produce original, data rich and policy relevant research reports, along with contributing to other Trust research projects where required. They will also support the policy and advocacy work of the Trust, including performing background research on topics relevant to educational inequality and social mobility as required.
Main duties
- To contribute, with colleagues, to 2 or more data-rich research reports accessible to practitioners and policy makers, over the course of the year, as agreed with the Research, Comms and Policy leadership team.
- To support the Sutton Trust’s programme of research and policy work, including:
- Providing staff with background research, analysis and data on relevant topics
- Producing literature reviews
- Supporting research funding bids
- Providing administrative support
- Working with Communication colleagues to develop messaging and content for disseminating and publicising reports.
- Supporting advocacy work, as required, with MPs’ staff, civil servants, special advisers and other policy makers.
- Other duties as necessary from time to time
Person Specification
Essential:
- Strong analytical skills and understanding of research methods, particularly quantitative research and literature reviews. This should include experience of using data analysis software such as R/SPSS/Stata/Python or equivalent.
- A qualification in a social science or other numerate discipline, including statistics, mathematics, economics, computer science, data science or similar discipline in the social or natural sciences at undergraduate level, or comparable experience.
- Excellent verbal and written communication skills
- Personable, flexible and discreet; able to fit in to a small team
- Being sympathetic to the aims of the Trust and its mission to address educational disadvantage;
- Is eligible to work in the UK (see here for information about right to work)
Desirable:
- Experience undertaking research projects in an academic or working environment.
- Knowledge of one of more of our priority policy areas (early years, schools, apprenticeships, higher education and access to the workplace), and the wider education policy environment in England.
- Strong understanding of government and the public policy environment.
- Experience in education (for example, as a teacher or in another front-line educational role), education policy or a closely related field.
- Experience working within or an understanding of the not-for-profit sector.
- A postgraduate qualification in a numerate discipline (see above).
- High degree of initiative and the ability to take responsibility for projects
Terms of Appointment
- Contract: Full-time, 1-year fixed term contract
- Salary: £31,000-£35,000
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- DBS check may be required
Interviews
Applications should reach us by 9am, Monday 28th October, with first round interviews held on 11 and 12th November, and second round interviews held on 19th November. Both rounds will be held at our London offices.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Job Title: Project Officer
Position Type: Paid
Reports to: Project Coordinator
Based at: School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD
Working Hours: Five days a week, 9am-5pm
Salary: £31,138
Pension: School Food Matters matches pension contributions at 5% of pensionable earnings
Holiday: 31 days including bank holidays that fall on working days
Holidays must be taken during the school holidays
Contract: Temporary – Jan 25 to Aug 26
Background to School Food Matters
School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.
Job Purpose
· To deliver an exciting, new programme implementing a whole school approach (WSA) to food nurseries, primaries, secondaries and SEN schools in Southwark.
Key Tasks include:
- Support Project Coordinator to group schools and nurseries using a RAG rating, based on level of support required to achieve a WSA to food
· Recruit schools to take part in the programme
· Build relationships with teachers, teaching assistants, cooks and senior leaders in schools to improve the food they offer their students
· Support schools to complete school food action plans and polices
- Support with the development of resources and training packages for schools
· Deliver role-specific training to key staff in schools (training provided if necessary)
· Deliver in-person engagement sessions and online workshops to support schools to achieve their action plans
· Collect data and maintain accurate records on Airtable relating to the programme
- Work closely with our Impact & Strategy Manager and Evaluation Officer to complete all monitoring and evaluation
- Gather content for our website and social media platforms
- Keep line manager updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
- Contribute to the smooth-running of SFM at this time of growth
- Maintain the ethos of the charity and positively promote our work at all times
· The Project Officer will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person specification
Essential
· Excellent administrative and organisational skills with great attention to detail
· Experience of building relationships with partner organisations and individuals
· Comfortable engaging with variety of audiences (students, school staff and parents), incl. writing and responding to email, conducting telephone, virtual and face to face meetings, and running workshops
· Ability to work in a team, and seek help when needed
· Excellent IT skills including excel, word and email
· An interest in food education and children’s health.
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of working in education
The client requests no contact from agencies or media sales.
Job Title - Finance and Billing Assistant
Contract - Permanent
Hours - Full time 35 Hours per week (However, we will consider part time 28 hours per week, flexible with days and hours to be agreed)
Salary - £24,000 to £26,000 FTE dependent on experience
Location - Coram Campus, 41 Brunswick Square, London WC1N 1AZ
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About specific entity
One of the members of the Coram group, Coram Children’s Legal Centre (CCLC) is a specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation under legal aid contract and through grant funding. Our Policy and Practice Change Team promotes the rights of children, young people and families through training and capacity building to professionals and systems change through research, policy and advocacy.
CCLC’s Finance and Billing Team is based in our London and Colchester office. It is anticipated this role would be based in our London office working alongside the Finance and Operations Manager.
About the role
We are looking for a motivated, enthusiastic, multi-skilled Finance and Billing Assistant to support our busy practice.
The primary purpose of the role is to provide financial and administrative assistance to the Finance and Operations team, particularly focussed on increasing our Legal Aid billing capacity. This may involve assistance with broader financial and administrative tasks in order to release the overall capacity of the whole Finance Team to increase efficiency and maximise Legal Aid billing. From time to time, the role may also be required to provide general administrative and reception assistance, particularly for annual leave cover.
The role would suit an organised and efficient individual with strong IT skills who is looking to develop a career working within the charity finance or business support sector. This would be a particularly rewarding role for someone with an appreciation of the important role legal aid advice and representation plays in securing access to justice for the most vulnerable in society. Previous experience working in an administrative, operations or finance role would be desirable. However, full training will be provided and ongoing support and supervision will be available and therefore it is most important that the successful candidate can demonstrate the ability to work independently and show initiative and problem solving skills.
This is an office-based role and as such the successful candidate will benefit from being part of an experienced team. However, whilst this is a full-time position, we will consider requests for part-time working (28 hours per week minimum) and we will endeavour to offer some flexibility with days and hours to be agreed.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Sunday 27th October 2024 23.59pm
Test and Interview date: Week commencing Monday 28th October 2024
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Salary range £47,000 – £52,000 per annum (£28,200 – £31,200 per annum pro-rated) | 21 hours per week (over 4 days) | Permanent
Hybrid working pattern
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence. This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called ‘honour’ based crimes such as forced marriage.
Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence. VAWG crimes, which include domestic abuse, rape, sexual assault, stalking, and harassment, accounted for 20% of total police recorded crime in England and Wales between 2022 and 2023.
Do you want to make an impact? If so, please read on!
About the role
We are excited to be advertising this newly created role as part of WGN’s recent growth. Reporting into the Financial Controller, the Finance Business Partner works closely with stakeholders across the organisation, including Executive Leadership, with a specific focus on working closely with the project leads for all our funded services. Although the organisation is well established, this is a growing sector, and the organisation has gone through rapid change over the past few years and is therefore offering the right candidate a great opportunity to deliver change and make a real difference to WGN’s staff and clients.
About you
If you are someone who thrives on supporting service teams in ensuring their budgets are on track, enjoys liaising with funders, including reporting, wants exposure and wants to make a real difference, this could be the role for you!
The ideal candidate will have experience in working within the charity sector in a similar role, a commitment to WGN’s goals is key requirement, as well as a proactive and collaborative working approach. It is essential that the candidate has strong relationships management skills as well as a passion for financial analysis and reporting.
Interview details
Interview dates will be confirmed in due course, but it is anticipated that first stage interviews will be held remotely within a week of the closing date.
Further information
Employee benefits are competitive for our sector and size, details of this can be requested from our HR team.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian, Minority and Ethnic communities.
This post is subject to satisfactory references, DBS check, and social media check.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you feel motivated to help victims of stalking?
Do you want to shape the future of our response to stalking and personal safety?
Do you have resilience and flexibility to meet the demands this role brings, and enjoy working in a sharing and learning environment?
If yes, then read on.
About the Suzy Lamplugh Trust
The post represents a unique opportunity for a pre-emptive, results-driven, and resilient candidate to join the UK’s founding personal safety charity and leading authority on stalking.
The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name to empower individuals and organisations to make a stand against all forms of abuse, aggression, and violence, across their personal and professional lives.
You will be working for a growing charity that delivers high value impact to its beneficiaries, through its legacy, integrity, and credibility. We are an organisation that has been responsible for the education of millions of lone and frontline workers across all sectors for three and half decades, has:
- campaigned heavily and played a pivotal role to drive changes in the law;
- has supported over 55,000 victims and survivors of stalking since the inception of its National Stalking Helpline service in 2010; and
- always had the aim of tackling violence against women and girls at the core of what it does.
Purpose of Role:
- To provide guidance and support by telephone, email and face-to-face to those affected by stalking.
- To provide support to victims of stalking, liasing with both voluntary and satutory services to ensure positive outcomes for victims.
- To support the National Stalking Helpline Team Leader and Stalking Advocates where necessary.
What we offer in return
In return for our staff’s commitment and dedication, we offer a range of benefits:
- Hybrid working (minimum 40% in the office and agile working enabled to work from home)
- Flexitime Policy
- 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
- Special leave for life events, such as 1 day off for moving house, and a day off for your birthday
- Pension scheme with 5% employer contribution
- Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
- Occupational Sick Pay (which increases after 3 years)
- Cycle to Work scheme (cycle racks on site)
- Interest-free travel loan for annual season ticket
- Regular all-staff off-site meetings and events
Work Location: The post holder will be required to be office-based initially to support their induction and integration with the service. Thereafter, a blended model (40 office/60 home), with office working in London and home working (must have adequate and confidential workspace when remote working). Candidates should ideally be located in London or immediate surrounding area (but locations outside of these areas may be considered).
Please refer to the attached pack for the detailed Job Description and Person Specification.
Please note that applications without a covering letter will not be considered.
We reserve the right to close this role early.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Job Title: Advocacy and Campaigns Officer
Contract: 12 Months Fixed Term
Hours: Part Time (15-18 hours per week)
Salary: £25,290 - £27,100 FTE
Location: Homeworking
About Us:
Pathfinders Neuromuscular Alliance is a user-led charity dedicated to promoting choice, control, and quality of life for teenagers and adults with muscle-weakening conditions. We strive to empower our members by ensuring they have access to essential support, resources, and opportunities to thrive in their communities.
The Role:
Are you passionate about advocacy and driven to make a real difference in the lives of individuals with muscle-weakening conditions? We are seeking a dynamic Advocacy and Campaigns Officer to lead the expansion of our advocacy services and drive impactful campaigns. In this role, you will be instrumental in shaping our advocacy provision across housing, healthcare, social care, and benefits, ensuring that our members feel empowered to express their needs and rights.
Key Responsibilities:
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Develop and manage the advocacy service, supporting members in navigating complex systems of support.
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Conduct outreach and marketing efforts to raise awareness of our advocacy services.
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Create and maintain a database to track advocacy needs and support, informing future funding applications.
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Lead our campaigning initiatives, collaborating with members and stakeholders to highlight key issues and drive policy changes.
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Produce engaging campaign materials for our website, newsletter, and social media platforms.
Who You Are:
You will have at least two years of experience in advocacy or advisory roles, ideally connected to housing, healthcare, or social care for disabled individuals. Your understanding of the challenges faced by those with muscle-weakening conditions is essential. Strong communication and organisational skills, combined with a commitment to equality and diversity, are crucial for this role.
Why Join Us?
This is an exciting opportunity to play a vital role in advocating for those seeking better support and influencing policy for better services. As part of a passionate team, you'll have the chance to drive meaningful change and contribute to the development of a supportive community.
Application Details:
To apply, please send a completed application form by Sunday, 10th November at 11:59 PM. Interviews will be conducted between 13th-22nd November. You can download the application form from our website or request it via email.
Join us at Pathfinders Neuromuscular Alliance and help empower individuals to take charge of their health and future!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:
· Ensuring that SCIE’s evidence, drawn from research and people’s lived experiences, influences social care policy and practice.
· Developing and delivering influencing strategies, drafting policy papers and legislative briefings, and managing relationships with various stakeholders and key partners.
· Growing SCIE’s profile as an influential, informed, and powerful voice in the social care sector.
· Positioning SCIE to work as a partner to government, responding independently to new government policy, supporting and advising on a range of national policy programmes, initiatives, and influencing guidance and practice.
· Producing high-quality research and evaluations demonstrating what works and makes a difference in social care, promoting evidence-based good practice.
What we are looking for:
· Knowledge of the policy and political landscape developed from previous experience working in a policy or public affairs role, either in government, the civil service, charities, or non-governmental organisations.
· Proven experience developing and delivering public affairs strategies and leading influencing activities.
· Proven experience producing policy papers and applying policy research skills, such as evidence gathering, analysis and reporting.
· Proven experience as a strategic and analytic thinker who can influence policymakers with persuasive arguments, policy ideas and campaigns.
· Proven ability to manage a wide range of internal and external stakeholder relationships, including at senior levels, and to engage with people with diverse viewpoints and backgrounds.
What we offer in return.
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
About Us
The Pepper Pot Centre is a unique Day Centre situated in the heart of Ladbroke Grove which supports over 60s Caribbean, African and other BME communities of Kensington and Chelsea and neighbouring boroughs and is open to all. The Centre opened in 1981 and offers members a range of services in a warm and friendly environment.
We are a meeting place and day centre for older members of the community. Our wide range of activities both inside and outside our centre aim to be culturally sensitive and include the provision of nutritious meals, birthday parties for members, visits to theatres museums and the seaside and much more.
In 1976 & 2006 PPC was visited by the late Queen and by the Duchess of Cornwall in 2020.
We are now seeking a part-time Office Administrator to join our friendly team working 21 hours per week.
About the role
This is an exceptional opportunity for a proactive and community-focused individual with a strong understanding of the administrative needs of our organisation, particularly in supporting older people from Caribbean backgrounds and other BME communities. Join us and take an exciting step forward in your career as an Office Administrator.
We are looking for a dedicated and organised administrative staff member to join our team. The ideal person should be detail-oriented, professional, and have good written and verbal communication skills. Your main job will be to provide administrative support and to work closely with other team members to ensure that that the office operates smoothly and efficiency.
Roles and Responsibilities:
Administrative Support:
- Answer reception enquiries.
- Coordinate volunteers to ensure that the reception and phones are always adequately staffed and answered in a courteous and professional manner.
- Manage incoming calls, emails, and correspondence.
- Maintain records, databases, and filing systems.
- Prepare reports, presentations, and documents as needed.
- Assist in billing, invoicing, and financial record keeping.
Member’s Support:
- Assist members with paperwork, forms, and inquiries.
- Coordinate transportation arrangements for members as necessary.
- Maintain members’ records and update information as needed.
Facility Management:
- Monitor inventory and order office supplies as needed.
- Coordinate maintenance and repairs for equipment and facilities.
- Ensure the cleanliness and organisation of the premises, working with the cleaner as necessary.
Finance:
- Manage petty cash, expenses, and income within budget guidelines and bank cash regularly.
- Arrange for invoices to be paid.
- Maintain a record of payments made and expenses incurred to be presented to the Pepper Pot Centre accountant.
Communication and Liaison:
- Collaborate with other staff members to ensure smooth office operations.
- Collect feedback from members and families to improve services.
Supporting the Centre Manager:
- Assist in compiling data and information for reports and presentations.
- Prepare drafts of reports and documents for the manager’s review.
Professional Development:
- Stay informed about best practices in administrative support and adult day centre operations.
- Attend relevant workshops, training sessions, or conferences to enhance skills and knowledge.
- Share insights and learning with the manager and team to continuously improve operations.
Other:
- Take on related tasks as required by the centre manager and/or trustees.
- Compile and distribute information for Board meetings.
About you
Essential:
- Good understanding of the essential needs of older individuals, particularly from Caribbean backgrounds and other BME communities.
- Proven track record in successfully managing administrative tasks and responsibilities.
- Skilled in both planned and reactive approaches to event planning.
- Proactive and capable of working independently with minimal supervision, as well as collaboratively within a team.
- Attention to detail.
- Excellent organisational abilities with a methodical approach to handling multiple tasks simultaneously and meeting deadlines.
- Strong interpersonal skills with the ability to communicate effectively with diverse populations and build rapport with members and team.
- Proficient in writing letters, and reports.
- Fully competent in the use of Microsoft Office Suite, including Excel, Word, Power Point and other relevant software.
- Proven experience in an administrative role or similar position.
- Strong communication skills, both written and verbal.
- A friendly and approachable demeanour.
- Strong customer service experience and ethos.
Desirable
- Experience working in a non-profit or community-focused organisation.
- Experience of working with a management committee.
- Knowledge of the Statutory and Voluntary sectors.
- Problem-solving skills.
- Strong research capabilities.
- Full clean driver’s license.
Application Process
Closing date for applications:
The application deadline is Month 4th November 2024 with interviews in the week of 18/11. However, we reserve the right to close the application early. An early application is strongly recommended.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
Location: To cover the West Midlands area including Staffordshire, Shropshire, Herefordshire and Worcestershire
Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the West Midlands area.
Deadline for applications: 3rd November 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Interviews to be conducted: Early November
Start date in role: 6th January 2025
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
What we offer:
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A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year)
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Birthday day off
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Enhanced sick pay and compassionate leave
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Death in service benefit
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Pension
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Employee Assistance Programme
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Flexible working
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A rewarding role with purpose
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Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
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frontline support service experience
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a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
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experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
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research and advocacy skills – you will reach out to other organisations to support your cases where required
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competent IT skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
These are newly created administrative roles to increase capacity in Londonwide LMCs, the membership organisation representing approximately 7,000 NHS General Practitioners in nearly 1,100 practice teams in London, providing pan-London leadership and shared committee services for its members. The organisation has an important role to value, care for and protect general practice.
An exciting opportunity has arisen to join our Primary Care team which supports committee effectiveness and ensures representation within Local Medical Committees within London. You will report to the Director of Primary Care, working across local committees within the Primary Care team.
The focus of this role is to provide administrative support to Local Medical Committees, enabling the smooth running of Committee meetings. It would be helpful if candidates have a contextual understanding of the health environment or other public-sector environments that we work in, along with excellent administration and note-taking skills. We would like to hear from candidates who have experience of:
- Owning the administrative tasks required to ensure Committee meetings have professional and timely agendas, papers and minutes/action records.
- Attending Committee meetings to support the facilitation of the meetings and ensuring accurate record keeping of meeting content.
- Working flexibly to provide cover across teams and for other Committee Administrators across Londonwide as required.
The salary for the role will be £30,000 pa plus membership of the group personal pension scheme with a 16% employer pension contribution (£4,800, making total remuneration £34,800). Benefits include 25 days’ annual leave, flexitime and other flexible working options. The company holds the Investors in People Silver award and is committed to the personal and professional development of all colleagues.
As an organisation, we work flexibly, and regular home working is supported. The post is contractually based at our offices located in central London near Euston, where we host quarterly connect days for all staff. Whilst regular home working is supported, some travel or office attendance may be required to attend pre-planned meetings.
For further information and to apply for this position, please visit our website via the Apply button.
Closing date: 9am on Monday, 11 November 2024.
Interviews are planned for Wednesday, 20 November 2024.
Shortlisted candidates only will be contacted.
Client Advisor and Trainer
We are looking to recruit a Client Advisor and Trainer to join a mission-led organisation, supporting a friendly and dynamic training team.
Position: Client Advisor & Trainer
Location: Remote
Hours: Full-time, 35 hours per week (open to flexible working options)
Salary: £37,836 per annum
Contract: Permanent
Close Date: Midnight 3rd November
First interviews: 21st November in London (in-person)
Second interviews: 21st November in London (in-person)
About the Role
The Outcomes Star touches many aspects of service delivery, from interactions with clients and practitioner skills to supervision and strategic decisions. Facilitating learning through training is a key aspect of the organisations work and is essential to the effective implementation of the Star. The process of implementation can support positive organisational change but needs time and appropriate attention.
The Client Advisor & Trainer is a critical part of how the team supports clients, through building relationships, delivering training, supporting, and practically helping clients to use the Star well.
Overview of responsibilities and main tasks:
- Deliver and Coordinate Training: Provide both remote and face-to-face training, or coordinate others to do so.
- Client Relationship Management: Maintain ongoing relationships with clients, offering continuous support and reviewing implementation plans.
- Train & Support Licensed Trainers: Deliver high-quality training and provide flexible support through various means.
- Internal Coordination and Development: Liaise with colleagues to ensure a coordinated approach and contribute to the development of new courses and resources.
- Represent Triangle at events and deliver presentations about the Star.
- Assist clients with the Star Online application and support colleagues with specific projects.
About You
We are looking for an experienced trainer with the ability to develop and build strong relationships with both clients and colleagues.
You will have/be:
- Excellent organisation and record-keeping skills
- Self-motivated with ability to work independently
- Ability to prioritise competing pressures and meet deadlines
- Adaptable and flexible; with the ability to work in the ever-changing context of a growing organisation
- Responsive to client needs, able to take initiative with a creative problem-solving approach
- Excellent communicator with good interpersonal skills; able to work effectively independently and as part of a small team collaborating well with colleagues
- Committed to delivering a good service to clients and helping them make a difference to the people they support
- Good IT skills including MS Office
About the Organisation
The organisation is an employee-owned values-based Social Enterprise behind Outcomes Star. As an employee-owned organisation, all employees are engaged in the development of the organisation through a Trust Board. Outcomes Star partners with housing, health, and social care providers to improve service through our engaging and practical tools that make change visible, understood and possible.
What you can expect
- A purposeful, caring and inclusive team operating within an employee-owned trust
- An opportunity to grow and develop yourself through your work
- To be empowered to lead and self-manage with the support of a highly committed team around you
- Opportunities to be involved in projects outside the scope of your role.
Benefits include:
- Laptop and mobile phone provided for work purposes
- Open to flexible working arrangements
- Cash health plan, generous pension scheme, employee assistance programme
- 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas
- Paid volunteering time
- Opportunities for personal development
The organisation is committed to creating a happy, healthy, purposeful work environment in which everyone is supported and empowered to do their best work. We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.
You may have experience in areas such as Training, Training and Development, Learning, Learning and Development, Development, L&D, Training Manager, Training and Development Manager, Learning Manager, Learning and Development Manager, Development Manager, L&D Manager, Client Support, Customer Support, Programme Support, Online Support, Training and Support.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Bipolar UK we are passionate about improving understanding of mental health and empowering people affected by bipolar to lead their best lives.
Every month we empower 1,000 people to stay well and we plan to support many more. We offer specialist information and resources through our website, host over 80 peer support groups monthly and offer a 1-1 peer support line and moderated eCommunity. We also work with research organistions and campaign to ensure bipolar voices are heard.
As Fundraising Officer, you will be playing a pivotal role in nurturing and growing our supporter-base across individual giving and events so that we can scale up our services to meet the needs of our community.
Position: Fundraising Officer (fixed term - initially 1 year)
Responsible to: Strategic Partnership Manager
Location: Flexible and remote working
Hours: 35 hours per week (full-time) - flexible working
Salary: £28,000 per annum
Annual leave and benefits:
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25 days annual leave (not including bank holidays)
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Flexible working
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Company contributory pension scheme
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Employee Assistance Programme
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.
Interviews will take place in the week commencing 18 November.
Closing date: 8 November 2024
What you’ll be working on:
You'll be maintaining excellent stewardship to nurture and grow our supporters across a range of income streams
You'll be acting as a first point of contact for a wide range of supporters and enquirers and maintaining excellent stewardship to nurture and grow our donorbase.
You'll be managing and improving resources to support fundraising including t-shirts, posters, flyers, donation boxes and fundraising packs.
You'll be liaising with the communications team to create promotional materials for the website and social channels to increase fundraising engagement.
You'll be working alongside the fundraising team and communications team to deliver fundraising campaigns.
You'll be managing a number of external accounts to maximise event fundraising including Run for Charity, Enthuse and Discover Adventure.
You'll also be managing accounts to support in-memory donations and legacies and enhancing opportunities for growing these income streams.
This job is for you if:
You are passionate about creating a better world for people living with severe mental health conditions.
You have at least 2 years’ experience of fundraising ideally in individual giving or community fundraising.
You have excellent written and verbal skills – with experience of writing compelling copy and building diverse strong relationships.
You have excellent project management and time management skills.
You are creative and versatile in your approach and value the opportunity to grow and shape your role.
You have experience of delivering against targets.
You are comfortable working with minimal supervision in a remote environment.
You have a sound understanding of the principles of fundraising including ethical fundraising and GDPR compliance.
You have used Salesforce (or equivalents).
You have a high level of competence using Microsoft Office software and are able to quickly adapt to new technologies.
And finally:
An understanding of bipolar is desirable and we welcome applications from those with lived experience of bipolar either themselves or through family and friends.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
The London Programme Coordinator will be responsible for managing a caseload of up to seven partner schools, attending and coordinating weekly tutoring sessions, developing relationships with pupils, school staff and volunteer tutors and collecting data for monitoring and evaluation purposes. This role plays a crucial part in overseeing the quality of face to face and online tutoring sessions to ensure effective and impactful programme delivery.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage and effectively communicate with all key stakeholders: schools, pupils and volunteer tutors; leading weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of both face to face and online tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.
- Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. Reporting regularly on key performance indicators.
Qualifications and experience criteria:
- Experience working with volunteers and/or young people
- Proficiency in Microsoft Office
- Bachelor’s degree or equivalent relevant work experience
- Strong written and verbal communication skills
- Evidence of ability to prioritise and manage administrative tasks
Reports to: London Programme Manager
Salary: £26,368 + £2,271 London weighting per annum
Contract and hours: Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.
Closing date: Thursday 31st October 2024 at 9am.
Interviews: Friday 8th November 2024
Start date: Monday 16th December 2024
Place of work: Home with regular travel to schools in London
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Admissions and Recruitment Coordinator
Reporting to: Volunteer Admissions Lead
Contract: Permanent, Full Time
Salary: £26k FTE
Base: Hybrid, home and London office
Benefits:
- Enhanced policies including 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Remote and flexible working;
- Company Health Insurance;
- Excellent opportunities for training and career progression.
Please click apply to visit our careers portal and see our candidate pack for this role.
About Mental Health Innovations (MHI)
Founded in November 2017 following the success of The Royal Foundation’s ‘Heads Together’ campaign, it launched its first product, Shout, in 2019. Shout is a free, confidential, 24/7 text message service for anybody to text when they may be struggling with anxiety, loneliness or depression through to self harm or suicidal thoughts.
Job Purpose:
To support the recruitment and admission of new volunteers, promoting volunteering opportunities and completing background checks.
Key Responsibilities
- Ask for and check references for new volunteers
- Coordinate and attend volunteer recruitment events, such as Universities; organise volunteers and staff to support
- Follow up with prospective volunteers to encourage them to apply
- Work with the Communications team to promote volunteering opportunities online
- Coordinate and run regular information sessions for prospective volunteers to explain the volunteering opportunities
- Initiate contact with volunteers and trainees to process DBS/PVG/police vetting checks as required
- Check the status of volunteers who are part of the relevant Update Service
- Proactively monitor and follow up on the progress of checks to keep on top of weekly targets
- Coordinate video calls to verify ID documents, checking documents with utmost attention to detail
- Handle queries on checks, and troubleshoot cases such as missing documentation or anything outside the accepted DBS/PVG/police vetting procedure
- Liaise with our selected external provider for any queries
- Escalate disclosures to a panel for review, if required
- Accurately update outcome information for each volunteer
- Ensure the confidentiality of volunteer information is maintained and securely discard volunteer documentation once checks are complete
- Utilise tools such as Jira, Salesforce and effectively
- Provide regular progress reports to the Volunteer Admissions Lead and Head of Volunteers
- Undertake other ad-hoc tasks commensurate with the role as necessary
Essential Criteria
- High levels of patience, and willingness to carry out repetitive tasks
- Good all round computer skills
- Highly organised and meticulous attention to detail
- Ability to maintain confidentiality and exercise discretion
- Troubleshooting skills and a logical approach to problem-solving
- Excellent communicator, both written and verbal, to a wide range of audiences
- Experience of recruiting, supporting and working with volunteers
- Flexible approach to work, with a willingness to work occasional evenings
- A team player
Desirable Criteria
- Ability to manage own time effectively, prioritising work demands and meet deadlines with minimum supervision
- Be creative and an innovative thinker
- Working knowledge of one or more of these tools/products:
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- Salesforce
- JIRA
- G-suite
- Knowledge of GDPR (main concepts and principles)
We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
The client requests no contact from agencies or media sales.
The Senior Community Engagement Officer will be responsible for developing and delivering a two-year programme of activities and events at Crystal Palace Park as part of our National Lottery Heritage Funded activity plan to engage and involve existing and new audiences of the park, ensuring we are building relationships and listening to our communities.
Responsible for: This role is responsible for developing the programme of community engagement at Crystal Palace Park in line with the National Lottery Heritage Fund Activity Plan.
Line Managed By: Senior Community Programmes Manager
Benefits: 25 days annual leave plus statutory holidays, increases by a day each year completed, up to 30 days. Employer Pension Contribution 5%. Employee Assistance Programme. Flexible working by agreement within the role requirements
About the role
The postholder will work with the Senior Community Programmes Manager to establish and deliver a new programme of activities, events and community engagement at the park. You will also work as part of the project team that includes a new Senior Volunteer Officer.
The role is offered on a two year fixed term contract with Crystal Palace Park Trust. Any extension after 31 December 2026 is subject to funding.
This role is funded by the NLHF as part of a partnership project between Crystal Palace Park Trust and the London Borough of Bromley.
How to apply
For more information on how to apply, please download the application pack here. Please submit the required documents to jobs @ crystalpalaceparktrust .org with the subject: ‘Role: Senior Community Engagement Officer’.
Applications must be received by Monday 28 October 2024
The client requests no contact from agencies or media sales.