Service manager jobs in birmingham
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to Support Salesforce as it’s embedded within an international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
The role sits within our Salesforce team, supporting all our countries internationally.
The role will occasionally require travel to our London office (175 Tower Bridge Road) and internationally for meetings and therefore requires a flexible approach to working. Applicants must be very competent English speakers and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Salary in GBP or equivalent in local currency.
About Mission Without Borders International
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.
Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction.
We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.
Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support. An international staff team supports this work in terms of community development, best practice, fundraising, communications, finance, IT, Digital, and Salesforce.
This position is within MWB International.
About the role
Mission Without Borders is seeking an experienced Salesforce Support Specialist to focus on three key areas; Salesforce Administration, training, and process documentation.
As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialist to be the first point of contact for Salesforce support and training across all staff in all 18 countries. They will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our Salesforce Developer and Product Owner to manage change requests.
With significant stakeholder engagement, they will help to develop a staff training programme for all countries and deliver both routine and ad-hoc training for new employees, new processes, feature changes, and upgrades.
Process documentation will need to be created for new, modified, and existing Salesforce/business processes along with details of third-party integrations and submitted change requests.
The role sits within the International Salesforce team, led by the Salesforce Developer and Product Owner. The team’s purpose is to be guardians of the organisations data and processes, supporting the rollout, maintenance, and extension, of our Salesforce platform and services. The Salesforce Developer and Product Owner reports to the International Chief Information Officer (CIO), who is responsible for leading MWB’s digital transformation and ensuring the successful implementation of several new digital, IT, and Salesforce initiatives.
Who we are looking for
You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.
You will have proven experience as a Salesforce Administrator, educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP.
A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise incoming requests.
You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.
We are seeking an exceptional trainer who can plan and run online (or occasional in-person) training sessions and create detailed process documentation and training materials to accompany them.
Rewards and benefits
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Up to 30 days annual leave plus bank holidays
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Enrollment into our pension scheme
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Flexible approach to working (involves occasional travel to London, UK office or internationally)
The client requests no contact from agencies or media sales.
Are you an experienced fundraiser who thrives in a fast-paced, mission-driven environment? Do you want to play a pivotal role in an exciting charity that is making a tangible difference in people’s lives? Wheels for All is seeking a passionate and experienced Head of Fundraising to lead our fundraising efforts and help us reach even more people with our inclusive cycling opportunities.
Wheels for All is on an exciting journey of growth, expanding our reach and impact across the UK. With over 30 years of success, we’re now scaling up our work to ensure more people, regardless of their ability, can enjoy the life-changing benefits of cycling. As we continue to grow, we need a strategic and innovative fundraiser to help fuel this expansion.
In this role, you will have the opportunity to bring your skills, knowledge, and experience to the table. We are looking for someone who can bring fresh, innovative approaches to fundraising, tapping into new opportunities, and securing the funding necessary to take our mission to the next level.
This is a remote role, offering you flexibility to work from home while having the ability to operate on a national scale, with some occasional travel required . You will work closely with our passionate team, trustees, and external partners, helping shape the future of the charity and expand our reach far and wide.
In this role, you will:
- Lead the fundraising strategy, securing major grants, corporate partnerships, and individual donations to support our national expansion.
- Oversee marketing and communications to ensure consistent and engaging messaging that resonates with a wide audience.
- Work alongside the CEO and trustees to identify new opportunities and drive growth, capitalising on our position as a national leader in inclusive cycling.
- Develop and deliver innovative fundraising initiatives that align with our growing ambitions.
We offer a salary in line with market rates for the role, negotiable depending on experience, and remote working options to ensure you thrive in a flexible work environment. With staff benefits including generous leave, Cycle to Work schemes, and access to health and wellbeing support, this is a chance to be part of something truly special.
Come with us and make a real difference. Join Wheels for All as our Head of Fundraising and help us create a brighter, more inclusive future for all.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Fundraiser.
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy or in-memory fundraising, excellent communication skills and a strategic mindset. You will be able to connect meaningfully with supporters, manage multiple campaigns, and drive forward our strategy for growth and supporter engagement. You will be an ambitious, experienced, target driven relationship fundraiser, who is passionate and well-equipped to join our fast-paced team.
To be successful in this role you will:
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Have previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting, and able to lead and inspire our supporters in order to generate long term income and awareness for the charity
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Be self-motivated, independent and target-driven
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Possess a natural confidence in talking to people and encouraging their support
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Have excellent communication and relationship building skills - be friendly, compassionate, inspiring and engaging
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Have experience of producing compelling supporter creative and fundraising messages
What we offer:
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Flexible and hybrid working to support work-life balance
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Generous annual leave entitlement with additional leave for long service
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Enhanced sick pay
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Enhanced Maternity Pay
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Free flu jabs
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Cycle to work scheme
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Charity events throughout the year
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Employer enhanced auto-enrolment pension scheme with 8% employer contribution
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Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is 30th April 2025. Interviews will be held on 7th May.
The client requests no contact from agencies or media sales.
We're recruiting for a new role for someone to lead on People and Culture at Involve.
Involve has grown in terms of both its turnover and staffing headcount in recent years. In 2024, we marked our 20th anniversary and the need for this new role reflects the growth and maturity of the organisation as we build the infrastructure to support the larger, more established organisation of around 30 people.
The People and Culture lead will report to the Director of Finance and Support Services and be responsible for developing our HR policy and practice taking a holistic approach and embedding our values into HR policy, leading consultation with our union on policy development. They will work closely with the management team to support the development and implementation of strategies to foster a positive organisational culture and provide HR generalist support to our team.
The People and Culture lead will be a CIPD qualified HR professional with strong HR generalist experience allied with a participatory approach that supports us in developing an inclusive environment in which everyone is supported to grow, develop and contribute to achieving our mission.
We work across the UK, with offices in Belfast and London. Many of our staff work from home across the UK or in a hybrid pattern, rather than being based at one of our offices, though we meet up regularly as a team.
The client requests no contact from agencies or media sales.
We are looking for an experienced Trust Fundraiser with a background in securing income from charitable trusts and foundations to join our team to help Groundswell continue to create positive change in the lives of people, services and systems on their mission to tackle homeless health inequalities. Recently kicking off our new ‘Creating Positive Change’ strategy, coproduced by over 130 staff, volunteers, clients and partners, we have ambitious plans and a compelling model which in its simplest form promotes healthier lives and a better future for anyone who has experienced homelessness.
The successful post holder will have experience in leading the development of well-written, compelling proposals and reports to charitable trusts and corporate foundations; demonstrating key relationship management skills to ensure all our funders feel part of Groundswell’s mission. You will be a flexible worker with strong organisational, research and written communication skills. You will pride yourself in collaborative working to ensure the most successful chance of securing income, whilst being a self-starter who can manage their own workload effectively.
The client requests no contact from agencies or media sales.
About you
We are looking for an enthusiastic, thorough and outcome driven professional conservationist with extensive experience in the practical delivery of conservation action on the ground across a range of habitats. You will be committed to the imperative of species recovery. You will be able to demonstrate a natural ability to build alliances and partnerships – motivated by delivering direct and tangible conservation outcomes through pro-active collaboration and the ability and experience to effectively manage, support and enable teams and individuals.
You will be a well organised, conscientious and adaptable team player – unfazed by change, able to see both the big strategic picture and the detail and excited by the potential which this role and Plantlife hold.
About the role
With an increasing focus on habitat and ecosystem based conservation approaches it is critical to continue to make the case for and deliver species specific recovery at scale and pace. This is a significant and influential opportunity to lead the delivery of Plantlife’s ambitious and essential species recovery ambitions. Working across Plantlife and establishing, maintaining and growing partnerships and collaborations across the UK, this role is pivotal in advocating for the development and delivery of significant, targeted species interventions, recognising both the services they provide and their intrinsic value.
To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!
Please note we do not accept CV's.
The client requests no contact from agencies or media sales.
Are you a proactive and motivated self-starter, able to work on your own initiative and prioritise a busy workload? Do you have an interest in heritage, conservation, and the environment? An additional exciting opportunity has arisen to join our church buildings team.
The Diocese of Lichfield is seeking to appoint a part-time List B Casework Officer, to assist in the work of the Lichfield Diocesan Advisory Committee (DAC). This is an established post (previously called Assistant DAC Secretary), which will complement our existing provision and outcomes in relation to church buildings.
The role includes responsibility for all List B casework ('minor' statutory applications for making changes to churches), and assisting with responding to general and pre-application enquiries. You may have previous experience of working in a DAC Office, or be seeking an opportunity to enter this field.
With proven organisational and administrative experience, and excellent written and verbal communication skills, you will be competent in using IT, computerised administrative systems, databases and websites.
Educated to degree level or equivalent, in a relevant field, you will also need careful attention to detail and a high level of accuracy.
This is a hybrid role, with home and some office working, so incorporating solo and team working. The post offers the opportunity to travel throughout the Diocese, for site visits, as required.
Salary: £17,100 (FTE £28,500) per annum. Hours: 21 hours per week (part time). 15 days holiday plus public holidays and an additional Christmas shutdown, and a non-contributory pension scheme.
Closing date: 15th May 2025 at 5.00 pm
Interviews: 22nd May 2025 (in-person, Lichfield)
The client requests no contact from agencies or media sales.
Working with our Communications and Health Liaison Manager, we are looking for a team player with great communication skills and positive energy, to contribute to our social media presence, help create engaging content, answer member queries via social media, and help to continue to grow our online community.
The ADSHG is a well-established UK charity supporting people with Addison’s and adrenal insufficiency through its website, social media reach and member services. Addison’s disease is a form of adrenal insufficiency and is a rare endocrine condition affecting 1:10,000, and both genders. Whilst treatable with time-critical daily medication, individuals with adrenal insufficiency are at risk of potentially life-threatening adrenal crisis, which occurs when physical or emotional triggers mean that prescribed medication no longer meets the body’s need for cortisol. Adrenal crisis is a medical emergency and can be life-threatening if not diagnosed and treated in a short period of time. Addison's and adrenal insufficiency are not widely understood, even within the medical community.
Social Media
Our social media reach has grown steadily over the years, and, thanks to thoughtful content promoting audience engagement, it currently stands at a reach of over 31,000 across Facebook, Instagram, LinkedIn and X and with a growing reach on BlueSky. Our audience consists of our members and non-members with a diagnosis of adrenal insufficiency, their carers and supporters, and healthcare professionals.
We use Loomly to help organise and schedule our posts, aiming to post at least 3 times a week. Our community respond particularly well to both educational and emotive topics, but we aim to keep a good diversity between the focus of posts, and will include fundraising, news, updates, shop alerts, educational articles, member information etc.
Our social media links our community back to our website for more information as well as signposting out to other organisations as appropriate.
Key Responsibilities
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Develop and implement our social media strategies to increase awareness and engagement
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Collaborate with the Communications and Health Liaison Manager to create, schedule, and publish content across Facebook, Instagram, X (formerly Twitter), Threads, Bluesky, and LinkedIn
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Use Canva to design visually appealing graphics in line with our brand guidelines
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Schedule posts via Loomly
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Create short reels or video clips to enhance engagement
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Monitor and respond to comments and messages with patience, empathy, and clear language
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Analyse social media metrics and provide regular reports on performance
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Stay up-to-date with social media trends and best practices
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Collaborate with the Communications and Health Liaison Manager to ensure consistent messaging and branding
Requirements
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Proven experience in social media management
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Excellent written and verbal communication skills
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Ability to create short reels or video clips
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Strong understanding of social media platforms and their respective audiences
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Confidence in using Canva for content creation
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Desired: Experience with scheduling posts via Loomly or similar
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Highly organized with strong attention to detail
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Proactive: ability to work independently and manage time effectively to make best use of the flexible work pattern and limited hours
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Passion for health advocacy and supporting individuals within the Rare Disease space.
Benefits
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Flexible working hours
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Opportunity to make a meaningful impact to the lives of individuals with Addison's disease and adrenal insufficiency.
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Gain experience working with a dedicated, passionate and energetic team.
Please include links to some examples of your Social Media work in previous roles, along with your CV and covering letter.
The client requests no contact from agencies or media sales.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
The Head of Region provides strategic and operational leadership in the region, ensuring the effective and efficient operation of the regional team and the successful development and delivery of the regional business plan and projects. The role drives the achievement of key performance indicators and targets with a particular focus on church income and community engagement.
Key relationships
Internally, the Head of Region works closely with the Director of Operations and other Heads of Region to support consistent operational delivery, and management and development of regional staff. The role also interacts closely with all other CCT teams including Conservation, Fundraising & Communication, Initiatives & Partnerships, and Finance.
Externally, the Head of Region is CCT’s regional representative, brokering joint working and engagement with statutory and Church of England stakeholders, funders, politicians at all levels, volunteers, communities and donors.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Friday 9th May 2025
The interviews will take place in Northampton on Tuesday 20th May 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
We seek to appoint a community pioneer to launch ‘Earthed’, a new initiative that seeks to work across the Almondsbury and Severnside area (South Gloucestershire)
Earthed will seek to ensure that our rural areas are not overlooked or suffer from neglect. We understand that deprivation and need in rural areas can be as acute as is present in larger cities and towns. There is a lack of services and transport, and this can increase a sense of isolation and compound problems further. In providing spaces where people can gather, we begin to walk alongside people and share experiences. In sharing experiences people can become change makers in their stories. Lives can be transformed by being present, hope-filled and by amplifying the voices of those in these communities.
You would join a team of community pioneers that form the Flourish team. We are passionate about enabling spaces where people can share time, build relationships and explore new and different ways of experiencing God and faith. We are seeking a curious and creative individual who is willing to be open to new ways of working and thinking.
If you have a heart for working within rural communities and are interested in helping to develop spaces where people can share time and build relationships, then we would love to hear from you. This is an exciting but quirky and innovative role and requires the successful applicant to be open to exploration and experimentation.
The successful applicant will be supported fully so they are free to wander and seek to respond to where God is calling. Applicants will be creative visionaries, who are resilient and able to respond to the challenges such a unique role will uncover.
Salary - £15,568
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnership Executive
Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!
As part of Midland Air Ambulance Charity’s (MAAC) corporate team, the Corporate Partnership Executive is responsible for taking a proactive approach to raising the profile of the charity and deepening relationships with businesses in the communities we serve.
You will provide support to the Senior Partnership Executive and the wider team helping to implement the corporate fundraising strategy via in person and online engagement methods, leading on activity within Staffordshire.
Your focus will be to ensure income growth from corporate sources and activity comprising of new business development, account management and affinity partnerships. As a longstanding charity, we have established networks in place, however alongside this the post holder will need to innovate and develop new ways of working in line with the ever-changing external environment (i.e., global/national trends, corporate best practise such as CSR and ESG) as well as in response to opportunities and challenges happening in the south of our region.
#Corporate_Partnership_Executive #Corporate_Partnerships #Staffordshire #Partnerships #Corporate_Fundraising #Fundraising
We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).
To provide patients with outstanding pre-hospital care and lifesaving intervention through the operation of helicopter-led emergency medical services.




The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate.
You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.
You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders.
You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.
Empathy and sensitivity are required to work closely with patients and their families and friends.
Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.
About the role
As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.
Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.
You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 12 May 2025 and interviews will be held w/c 19 May 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
We are looking for a dedicated and passionate Project Worker to join the Lucy Faithfull Foundation’s Children & Young People’s Team. Our work makes meaningful and lasting difference to young people’s lives by preventing harmful sexual behaviour and by responding to incidents to restore safety and promote positive outcomes.
This new Project Worker role will support the delivery of a varied range of projects across our young people services, also offering opportunities to contribute to the development of exciting, new, youth-led initiatives. As part of your role as Project Worker, you will support in the development and delivery of our young people’s website, Shore, as well as providing non-judgemental and anonymous advice and support via our chat and email service.
We offer a welcoming and supportive environment, with access to excellent one-to-one and group supervision to develop your clinical practice. This is a varied and highly rewarding role, where you will be supporting our approach to youth participation and advocacy.
Alongside hybrid working, this role will be based at either our office in Bromsgrove, Worcestershire or Epsom, Surrey.
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office after one month in the position)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of Benenden medical cover
If you're interested in hearing more, please download our job pack.
#projectworker #youthprojectworker #youngpeople #youthwork #projects #clinicalpractice
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Reporting to: Director of Policy and Engagement
Direct reports: 1 x Scotland Policy and Public Affairs Manager and Legislative Lead, 2 x Policy and Public Affairs Officers, 1 x England Policy and Public Affairs Manager
Location of work: Home-based. The post holder must be easily and quickly commutable to London and will require frequent meetings in London. The role may involve some irregular travel throughout England and Scotland to attend events and meetings.
Contract type: Full-time, 35 hours per week, flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £54,500 - £56,500
BACKGROUND
Our work has never been more needed. The latest research suggesting that the number of children and young people at risk of hunger has rocketed to 2.6 million* means that one in five children don't have enough to eat.When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.
Magic Breakfast provide a nutritious and filling breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children as we work to influence both policy implementation, with the national rollout of primary-aged universal school breakfast, and legislative change, through the Children’s Wellbeing and Schools Bill. There has also been commitment from the Scottish Government for a national breakfast scheme and we are seeking to expand our advocacy work into Wales. Magic Breakfast’s influence will be instrumental to ensuring school breakfasts are implemented in a way that is hunger-focused and barrier free.
In addition, thousands of secondary school children are at risk of losing their free school breakfasts from September next year. For many of these students, this is their only opportunity to have a nutritious meal before facing a demanding school day, including taking exams. And for the very youngest, we know that the disadvantage gap begins before they even reach reception. With the Government commitment to another 100,000 places in school-based nurseries, early years is also a critical part of our advocacy work.
Being part of the work of Magic Breakfast is your chance, together with parents, teachers and people across the UK, to demonstrate the power of school breakfasts and to shape the way forward to end morning hunger for good.
*Food Foundation Insecurity Tracker Jan 2025
JOB PURPOSE
The Head of Policy & Public Affairs will review, develop and implement our advocacy strategy and lead a team to influence the devolved legislatures across the UK to address child morning hunger, with a view to the underlying systemic causes of child poverty and hunger, by driving change through policy and legislation. The role operates at our ‘Head of level’ which is the most senior operational specialist level and provides both operational and strategic leadership.
This role will also provide wider leadership across the charity and input into organisational strategy development and planning as part of the Core Management Group. This role will ensure that the Policy and Public Affairs function is aligned to the wider strategic aims and outcomes of Magic Breakfast as well as the internal operational systems and delivery.
The strategic leadership will ensure an external and long term view, with an outward looking and forward thinking approach that builds thought leadership, relationships and partnerships, with positioning to anticipate and build on new opportunities to end child morning hunger for good.
It will require an experienced Policy and Public Affairs professional, with significant experience of high impact and demonstrable outcomes at a senior level in the field. The postholder will lead the policy and public affairs team to influence the Early Adopters Scheme, the national rollout of primary school breakfast provision in England and breakfast legislation in the Children’s Wellbeing Bill (CWB).
They will also develop, guide and lead plans to influence the Scottish government, particularly in the run up to the election in May 2026 and the influencing of manifestos; and will lead Magic Breakfast’s upcoming influencing work in Wales.
In the external leadership that the role provides they will build relationships with politicians, political influencers, special advisors and civil servants to establish long-term, sustainable solutions to child morning hunger in the UK.
As a compassionate, people centric and inspiring leader they will work to enable their team to grow and develop in their skills ensuring they can step away from the detail whilst retaining accountability, build effective resource management and progression pathways. This role may manage external consultants where necessary, and work collaboratively with external organisations to amplify our voice and asks and strengthen our position as a thought leader.
KEY RESPONSIBILITIES
· Review and define the advocacy strategy for 25/26 in line both with moving political environment and Magic Breakfast’s influencing agenda, considering the systemic barriers to ending child morning hunger for good.
· Develop and maintain close relationships with the Department for Education and other key departments including Department for Health and Social Care and Treasury, to secure hunger and child focus as key priorities for breakfast provision.
· Develop, monitor and evaluate influencing plans for each devolved nation
· Support the development of influencing plans with coalition groups and organisations to influence school breakfast policy, commitments and implementation
· Review policy positions in Wales and Northern Ireland and define our advocacy approach, gaining external insights and analysing available research and data to shape the plan
· Develop a vision for advocacy beyond current demands, considering political appetite and gaining insight from lived experience communities and relevant sectors, to ensure that we are clear on future asks, and can build the foundation towards them.
· Work with Impact and Insights team to define future research needs to meet our longer-term advocacy plans
· Enhance and establish internal processes and ensure good internal information dissemination
· Work closely with key internal stakeholders to shape advocacy work and support broader organisational objectives
· Embed learnings and develop a fail fast, learn fast culture in the team
· Coach, support and lead direct reports enabling increased professional development, strategic decision making, proactive project management and robust political influencing
· Contribute to and help shape the work of the Core Management Group to ensure ongoing alignment for in year implementation of the strategic plan and create integrated future year plans which meet organisational goals
· Monitor and review KPIs to monitor and measure both team and cross organisational performance, using the results to guide teams and surface learnings
· Assess areas of risk and escalate where necessary and according to policy
· Develop and monitor annual team budgets
General
• Work collaboratively across the organisation, building good working relations and providing ad-hoc support to other teams and members of staff
• Passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.
• Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do.
• Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion
• Establish and ensure existing Ways of Working are adhered to across team
• Adhere to all Magic Breakfast policies and procedures and ensure that all activity is compliant with current legislation, GDPR, data protection and child safeguarding requirements
• Undertake any other duties commensurate with the role
PERSON SPECIFICATION
Knowledge and Experience
Essential
· Strategy development, demonstrating a deep understanding of how to craft, implement, and evolve strategies that align to operational outcomes for the Policy and Advocacy function as well as enabling our organisation strategy in our aim to end child morning for good.
· Stakeholder management and partnership building with extensive experience of engaging, influencing, and collaborating with diverse stakeholders, including senior political figures, policymakers, funders and sector leaders.
· Ability to confidently and flexibly deal with volatile political environment, anticipating potential developments and adapting to emerging situations to meet aims
· Highly experienced in developing and shaping policy positions, using insights, research and data sets to inform and guide decision-making
· Understanding and experience of the role of the broader external environment to shape policy asks and political influencing, including the implications of a policy ask in one sector on another.
· Experience of influencing key political events such as budgets, national elections and the legislative process.
· Significant experience of coaching, supporting and managing the development of a team, with the ability to make difficult decisions and challenge where needed to deliver the organisational strategy.
Desirable
· Experience of education, food insecurity, child poverty or childcare sectors
Skills and Abilities
• Effective leadership mentality with confidence to step away from the detail and delegate responsibility, enabling others to use judgements, make decisions, learn from failures and continuously improve.
• Analytical and evidence based decision making, with the ability to turn data and analysis into policy and advocacy related recommendations or outcomes for action.
• Effective planning, prioritisation and project management skills. Able to organise self and team to meet planned objectives and strategic direction with the ability to pivot and manage the unexpected.
• Strong, influential and impactful interpersonal and communication skills and to advocate for own specialism, department and Magic Breakfast's mission, effectively conveying the organisation's impact and needs to a wide range of audiences.
• Operational and financial acumen and analysis: understanding and practical application of knowledge as required around funding considerations, budget development and management, risk management, and ensuring systems in place for efficiency by setting and maintaining policy and procedural frameworks.
• An outward looking and forward thinking approach that drives a sense of curiosity, innovation and continuous improvement. Always thinking what can we learn from others, what new developments can be explored and what are the opportunities for the function to improve and grow with others too.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please find attached our job pack
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @ magicbreakfast. com
Shortlisting - w/c 5th May
Interview 1 - 15th and 16th May
Interview 2 - w/c 21st May
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in Lincolnshire. This is an exciting opportunity to work with stroke survivors and their families to provide stroke recovery support following a stroke.
There are two positions available:
1 x 28 hours per week – This is a fixed term contract until 31 March 2026
1 x 21 hours per week – This is a fixed term contract until 31 March 2026
Position: S11265 Stroke Support Coordinator
Location: Home-based Lincolnshire, however, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Salary circa £21,948 per annum for 28 hours per week and £16,461 per annum for 21 hours per week (FTE circa £27,435 per annum)
Contract: Services are contracted and there is currently funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 18 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:
• Support new stroke survivors and their carers from hospital discharge into the community.
• Take a person centred approach to goal setting and support to enable stroke survivors and their carers to improve communication
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes, which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have:
• Experience/background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Association.
• A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state how many hours you are applying for.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.