Service Management Jobs

Deputy Service Manager

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Are you passionate about supporting individuals with mental health challenges and eager to be part of a proactive, caring community? If so, we would love to hear from you! 

ABOUT THE ROLE 

We are seeking a dedicated and compassionate Deputy Service Manager contract to join our small team of 3. Solace is a unique mental health drop-in centre providing a welcoming and supportive community for adults experiencing loneliness, isolation, and mental health challenges. With 85 members, many diagnosed with schizophrenia, bipolar disorder, anxiety, and depression, Solace offers a safe space where individuals can feel included, build confidence, and make meaningful connections at their own pace. This is a unique opportunity to make a real difference in the lives of vulnerable individuals within our community. 

Our members’ slogan, “Together Accepting Difference”, reflects our commitment to fostering a supportive and inclusive environment. Solace is more than a service – it’s a second home for many, where members can engage in activities like playing pool, using computers, or helping out in the garden meet with friends and have a coffee.  

Shift Pattern: Full Time - Monday to Fridays - Shift Patterns are 13.00 - 20.00 flexibility to work over Christmas and some bank holidays as may be required by the Service On-site Only

Salary: £30,000

What are we looking for from a Deputy Service Manager?

• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Has confident leadership skills and can inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Can drive the service forward and implement improvements
• Is confident in managing complex situations and making decisions
• Takes ownership of their work and leads with confidence
• Can work at pace, use their initiative, make decisions, and be proactive in their approach
• Has experience in homelessness, substance use, or a related field, with transferable skills that align with some of the challenges that can arise in this position 

Key Responsibilities:

• Supporting the team: Providing high-quality guidance, advice, and leadership to frontline care and support staff.
• Day-to-day operations: Overseeing the service in collaboration with the Service Manager, ensuring the delivery of trauma-informed and recovery-focused support to residents.
• Stakeholder management: Building and maintaining strong relationships with external partners, including the community rehabilitation team within the mental health trust.
• Service promotion: Representing the service and providing outreach-based provision to engage with stakeholders.
• Health and safety: Conducting health and safety checks, internal audits, and ensuring compliance with organisational standards.
• Document preparation: Preparing documents for external meetings
• Incident management: Advising on and responding to incidents as they arise.
• Service leadership: Managing the service in the absence of the Service Manager, ensuring continuity and high standards of care.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

We are seeking an experienced Tenancy Services Officer to provide a fantastic service to our residents, dealing with all tenancy-related matters including support to sustain tenancies, managing arrears, ASB, onboarding of new schemes and sign up of new residents, complaints and resident engagement.  This is a pivotal role and will be crucial to our future success, ensuring the service we provide to residents is positive and proactive.  We have a small but dynamic team and this means that you will have the unique opportunity to make a real difference to both PCHA and our residents.

We are looking for an established housing professional with at least 3 years’ tenancy management experience.  You will need a positive and resilient approach with excellent communication and relationship building skills. As well as experience of tenancy services and a passion for customer service, the successful candidate will embody the vision, values and ambitions of PCHA.  The successful candidate will need to:

· have a positive outlook and approachable manner

· be customer focussed and able to solve problems

· be proactive, supportive and non-judgemental

· have strong experience of delivering proactive and holistic tenancy services

· be highly organised, with good admin and IT skills

· be resilient and able to stay calm under pressure

· be self-motivated and able to work autonomously

You will need to have a full driving licence and access to a vehicle.

Emotional Health & Wellbeing Service Manager Leeds TIME

Permanent position but with a provisional end date for funding of 31/3/2027

35 hour week (part time will be considered)

£35,100 per annum

Time for young people is our emotional wellbeing support space for young people in Leeds Time for young people empowers young people to take time for themselves.

Leeds TIME opening hours supports the needs of the communities in which we work, and therefore there are elements of unsociable hours - this may include evenings, weekends, and bank holidays. These will always be agreed in advance and will be as flexible as possible to need individual needs.

Do you want to lead and co-ordinate the clinically informed youth work teams delivering emotional wellbeing & mental heath (EWMH) service,

It is planned to offer drop in sessions where young people can drop in and meet trained staff one to one. Young people can come along and talk through what they are struggling with. The service holds no waiting lists and therefore the ability to build relationships quickly, identify risks, and process further support is vital.

Alongside our drop-in support, we also offer young people more structured one-to-one sessions, alongside group-based work.

We are looking for a Service Manager that

-The ability to act creatively and respond to new and challenging situations.

-Extensive experience leadership and management of diverse teams in a range of setting.

-The ability to act on own initiative, supervise others and co-ordinate work.

-Experienced negotiation skills.

-Competent use of IT programmes

-Able to utilise therapeutic models in practice

-The ability to co-ordinate working patterns, including on call rotas.

-Can demonstrate lone working experience and aptitude.

-Experience of compiling reports and presentation skills.

INFORMATION ABOUT THE CHILDREN'S SOCIETY]  

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.  

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.  

Benefits

Enhanced Annual leave 28 days length of service extra 2 after 2 5 and 7 goes up to 36 days plus bank holidays.

Free eye test claim back

Pension match contribution up to 8% can op out

Life Assurance death in service 4 x salary gets paid to nominated person.

Cycle to work 39% of bike costs can be spread across the year

770 retailers discounts offered with You Star App.

All people within diverse backgrounds are encouraged to apply, and particularly welcome applications from Black, Asian and Minority Ethnic communities   

The Children's Society is committed to safeguarding and protecting the children and young people that we work with.  As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.   

Therefore, candidates applying for work in our CYP Directorate will be required to complete an “Employment history_template” document prior to interview. 

    

The closing date for applications is midnight on Tuesday 29th April 2025. If, after 14 days, we have received enough applications we can close this vacancy from Tuesday 15th April onwards.

Interviews will be held in the following weeks.

For an application pack please visit the web site http://www.childrenssociety.org.uk/about-us/work-us

or telephone

The Children's Society Recruitment team on 020 7841 400

IN1

Respect is the UK charity stopping perpetrators of domestic abuse. We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change. We will not stop, until domestic abuse stops. Founded in 2000 by Jo Todd CBE, who is still at the helm, Respect was established to focus on perpetrators of domestic abuse, and this, including our vital work with young people who cause harm, remains our key priority. Alongside this work, we deliver expert support to male victims of domestic abuse. Everything we do is shaped and driven by our values: we are pioneering, collaborative, accountable, and respectful.

This role is based within the Drive Partnership and be part of the pilot for the roll out of the positive requirement element of the DAPO’s.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups:

• Black and minoritised people 

• Disabled people

We always welcome and support applications from those who have personal experience of domestic abuse.

About The Drive Partnership

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

 The Drive Partnership vision 

Our vision is that by 2026 there will be a consistent approach which sees agencies in all PCC and local authority areas across England and Wales – backed by national leaders – working together to disrupt abuse and change behaviour to increase safety for victim survivors, including children and families.

Our Focus  

Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, is our key priority. Our work with male victims is an important, distinct, project.   

Our Vision   

We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.   

Our Mission  

We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse. With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards. We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem. We will not stop, until domestic abuse stops.   

Our Values  

• Pioneering:  We explore innovative ideas and develop new approaches with curiosity and rigour  

• Collaborative:  We work in partnership with our members, partners and allies to bring about individual, societal and systems change  

• Accountable:  We listen to survivors and centre their needs in our work. We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours  

• Respectful:  We live up to our name. We are committed to equity, diversity and inclusion in all that we do. We are honest, compassionate and boldly challenge injustice  

Our way of working

Partnership is fundamental to our way of working. We are second-tier organisation focusing on the continuous improvement of service models, sharing best practice and supporting specialist service providers to deliver. 

 We have three core strands of work: 

The Drive Project is our flagship intervention working with high-harm, high-risk and serial perpetrators of domestic abuse to prevent their abusive behaviour and protect victims. The Drive Project challenges perpetrators to change and works with partner agencies – like the police and social services – to disrupt abuse. It is currently being delivered in 9 police force areas. 

Restart is an innovative pilot project providing earlier intervention for families experiencing domestic abuse. It brings together domestic abuse services, children’s social care and housing teams to identify and respond to patterns of domestic abuse at an earlier stage. Restart is currently being delivered in five London Boroughs.  

The Drive National Systems Change programme works across the domestic abuse specialist sector, public sector partners and beyond to develop sustainable, national systems that respond to all perpetrators of domestic abuse.  We identify systemic gaps and build solutions that keep survivors safer by addressing those causing harm.

Background for the role

In April 2021 the Domestic Abuse Act received Royal Assent. The Act introduces a new civil Domestic Abuse Protection Notice (DAPN) to provide immediate protection following a domestic abuse incident, and a new civil Domestic Abuse Protection Order (DAPO) to provide flexible, longer-term protection for victims. DAPOs can impose both prohibitions and positive requirements on perpetrators. Positive requirements can be in the form of interventions aimed at reducing and managing risk, meeting the needs of an individual (for the factors that are not the causation of abuse but impact on risk e.g. mental ill health, substance misuse) and behaviour change interventions.

We were commissioned by the Home Office to design a triage model that will assess individuals for the suitability of these interventions, this triage model launched in November 2024 and will be tested and evaluated in order to prepare for national roll out in 2026.

 Purpose:   

The DAPO Service Manager will manage the operational, and strategic delivery of the DAPO team pilot working closely with the Practice and Development Lead and Programme Manager.

The postholder will have responsibility for managing all DAPO triage teams who are working locally and remotely in the DAPO pilot sites.

This role will require 

a) the effective line management of Triage Team Leaders (who in turn manage triage workers and IDVAs), in providing a high-quality frontline service triaging DAPO referrals for positive requirements

b) the development and maintenance of a multi-agency infra structure that actively engages with the triage team and the triage process 

c) working with the Practice and Development Lead and Programme Manager to ensure safe and effective delivery of the DAPO pilot triage process. 

d) support the development of the DAPO triage model through learning and analysis of the pilot delivery e.g. to initiate, develop, maintain and monitor multi-agency links through procedures and protocols, and to keep safety central to all services for perpetrators and victims of domestic abuse.   

For further information, please review the job description. 

Join Different Strokes, a national charity led by young stroke survivors for young stroke survivors. There are 100,000 strokes in the UK every year, and 1 in 4 of these happen to someone of working age or younger. We aim to promote independent stroke recovery and help younger stroke survivors to reclaim their lives.

We are a small national charity that really cares about what we do. We are in an exciting period of growth and are looking to expand our team. We are seeking a passionate individual to manage and develop our support services, and you will play a vital role in ensuring that we continue to provide the best services to stroke survivors in as many ways as possible.

As Services Manager, first and foremost your role will be to support our network of autonomous local groups across the UK, to liaise with our volunteers that run the groups, and to advise on areas such as funding, marketing and governance.  You will also assist individuals who are interested in setting up new groups. 

You will be responsible for other parts of our services including our online support group, telephone peer support service, befriending service, virtual meetings and webinars, line managing staff that deliver these specific projects.  You will also develop plans to further enhance our services.  The ability to communicate effectively is essential, as is experience of working with volunteers.

The role would be based in our office in Milton Keynes, but require regular visits to our groups across the UK.  There is also the potential for this to be a hybrid role with some home working. 

This is a full-time permanent position.  Occasional weekend work will be required.

Applications are particularly welcome from individuals who have been personally affected by stroke.

Closing date: Monday 7th April.

Interviews to be held w/c 28th April in Milton Keynes.  If you have any accessibility requirements regarding interview please let us know.

Are you a dynamic leader with a passion for supporting people with mental health challenges, wanting to take on a new challenge and leadership opportunity?

ABOUT THE ROLE

We are hiring a Service Manager to join our team in Ealing, leading a service which provides a recovery focused service to adults with long term mental health difficulties. You will support the team to deliver person centred support to improve our residents' lives, gaining greater independence to support them in their move on into low support accommodation. 

As the Service Manager, you will have full oversight of your service, ensuring full contract and regulatory compliance, and support the Head of Service in the implementation and delivery of service monitoring and development. You will contribute to the strategic direction of local services. 

Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00 with flexibility to work outside these hours as required by service requirements. This is an in person face to face role, and will include the requirement for providing out of hours on call support which is arranged on a rota.

Salary: £36,600

ABOUT YOU

We are looking for a proactive and dynamic leader, someone who lives by our values and can empower and motivate a team to deliver excellence in delivery. You will be able to resolve challenges as they arise, and implement risk mitigation. We need someone who has a real passion for what we do at Social Interest Group (SIG) and the service in which you will oversee.

You will have some knowledge and background in mental health, understanding the different complexities which can arise, and able to support others to support the residents to achieve their goals. You will be adaptable and flexible in your approach, and respect equity, diversity, and inclusion, able to create a compassionate, supportive and empowering environment within the service and in communication with others externally and throughout the organisation. 

We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity .

What are we looking for?

• Direct experience working in a Health and Social care environment or similar
• Understanding and/or experience of working with people of complex backgrounds, including ex-offending, mental health, substance misuse, challenging behaviours or a good understanding of the sector
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• Budget Management Experience and/or willingness to learn financial management
• IT proficiency, with the ability to navigate and learn new case management systems and other types of software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency

What would we like, but not essential?

• Appropriate Professional Qualification NVQ/Diploma Level 3 in Management/Health and Social Care or equivalent
• Experience of contract management and monitoring performance
• Experience in staff management and development
• Understanding/knowledge and/or practical application of key legislation

OVERVIEW OF KEY RESPONSIBILITIES

• Line Management/Leadership
• Service Delivery
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Age UK York is a local charity passionate about supporting older people in York to live more rewarding lives through practical support and advice. 

Our services aim at improving the quality of life for vulnerable and isolated people, maximizing their independence and helping them to remain safe and comfortable in their own communities for as long as possible.

The Supporting Independence Service (SIS) offers companionship and practical help, maintaining people’s individual dignity, privacy, freedom of choice and being treated with respect.

As the Supporting Independence Manager you will lead and oversees our SIS contract with City of York Council (CYC) and other aligned programmes of work.

You should be confident in conversing with people, some of whom have hearing or cognition difficulties, by telephone, online, and face-to-face. Lone working is required, as is access to transport - you will be required to travel within City of York boundaries to see people in community venues or their home environment, as well as working from our office in Margaret Street, York.   

We focus on doing the best for our service users and colleagues. You'd be joining a friendly team both in the Supporting Independence and Information and Advice Service and the wider organisation.  

Key Responsibilities: 

• Working with the Deputy Chief Executive, set, monitor and manage service budgets; and ensuring effective use of resources 

• Deliver the SIS in line with quality and performance requirements ensuring effective and timely support to local people and continuing development of our offer in line with need 

• Leading the recruitment and selection, support, supervision and training of staff and volunteers in the Supporting Independence Service 

• Leading Age UK York’s relationship with a range of partners including but not limited City of York Council, health partners, the Voluntary and Community Sector, service users and their families 

• Maintain an awareness of current local and national issues affecting older people where necessary, researching new information and resources, also work with partner agencies relevant to our client group 

Qualifications, Skills and Experience: 

• You should be experienced in building a strong and open culture, focused on outcomes for the service users, and have experience of working with older people 

• You are used to working in partnership with other organisations and managing staff, including teams working remotely 

• You have experience of managing a budget, working to control costs and of contract management and working with funders to effectively deliver a service 

• Knowledge and understanding of co-creation practices as part of continuous learning and improvement 

• You should have access to transport to attend external meeting in City of York boundary area 

Salary and Benefits: 

• Up to £28,176.46 pro rata for part time 

• A genuinely friendly and supportive environment 

• Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.

• Birthday day off

• Enhanced sick pay after 6 months of service 

• Flexible work schedule  

• Potential for funding towards professional qualifications  

• Employee discounts 

• Free eye test  

• Free flu jab  

• Free DBS (Disclosure and Barring Service)   

How to Apply: Please submit an up to date CV and Supporting Statement

Application Deadline: Midnight Tuesday 15th April 2025 

Potential Interview Dates: w/c 21st April 

Equal Opportunity Employer: We are inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences. 

Service Manager Location: Barnard Castle, DL12 9BG Salary: £30,280 - £43,570 per annum Waythrough’s vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people. The Role They are recruiting for a permanent Service Manager for HMP Deerbolt/HMP Kirklevington Grange Prison Drug and Alcohol Recovery Service. This is an exciting job opportunity to join the established prison teams, offering the successful candidate the opportunity to shape the services offered to men within a prison environment. This prisons have established ISFL facilities in Deerbolt and a community licence release scheme in another and they are looking for candidates able to innovate in both services. The successful candidate will provide leadership and management for their HMPS Deerbolt and HMPS Kirklevington prisons Drug and Alcohol Recovery Team, ensuring services are accessible and impactful for those who need them, and the service is a great place to work. The Reconnected To Health Partnership will also provide plenty of opportunity to work alongside partners and Criminal Justice workers of many disciplines both inside and outside the gate.  They are particularly interested in hearing from people with a strong track record of leadership and management in drug and alcohol services, ideally with experience of working within secure environments and Recovery Orientated Systems. Their criminal justice service teams are passionate and committed about providing high quality, evidenced based support that makes a difference to the men and women in their care and they need a Service Manager who can match this. The role will require strong visibility across their service site and the criminal justice arena. If you are passionate about putting your skills and knowledge to use to support service teams to enable lasting change, then this role is for you. They would love an individual who can lead and develop their services within their wider organisational offer putting those who use their services at the centre of all they do. Benefits Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service) Annual leave purchase scheme Enhanced occupational sick pay Enhanced employer contribution to your workplace pension Death in service benefit Free Will writing Eyecare vouchers Blue light card discount Fantastic learning and development opportunities, including free training courses Work-life balance- flexible working and family friendly policies Happy, Healthy You! – their wellbeing offers for their workforce Employee Assist Programme and their Support Networks To Apply If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.

St Paul’s Centre is a small but growing charity in Crewe, having a huge impact meeting local practical need since 1986!

We’re looking to recruit a hard-working and innovative individual to join our senior leadership team and ultimately oversee all our community services as well as heading up safeguarding team and volunteer recruitment.

The ideal candidate will come with senior leadership experience, strong organisational and communication skills, and experience with setting up and coordinating effective community-based projects. You will also be determined, dynamic with an eye for detail and an insatiable passion for helping vulnerable people by meeting local practical need.

If you’d like to apply for the role of Community Services Manager, then please send your CV along with a completed application form before midnight on Tuesday 15 April 2025

We will be looking to interview for the post on Monday 28 April 2025!

Beyond Support Service Manager

Location: East London

Hours of work:    35 per week

Line Manager:       Direct Services Manager

Leave:                25 days plus bank holidays

Salary: £37,000 (including London Weighting)

Pension:              5% employer contribution, 3% employee contribution

Contract:  Permanent (subject to successful completion of 6-month probationary period)

Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse.

Our ‘Direct Work’ is central to the organisation, providing trauma-informed, holistic support, to women who are/have been involved in selling sex.  Whilst the service has been established for over 10 years, we are entering into a period of change, and are seeking an experienced manager, to lead the team through this transition.

Working as part of a team in our East London office, you will be responsible for providing oversight and support for the day-to-day operations of the team, who provide regular telephone support to a caseload of women.

These calls will be often the first point of support for women involved in the sex industry, offering a listening ear for them to process some of their feelings and experiences and providing emotional support; as well as providing more practical assistance to overcome the barriers they face in accessing support.  This could be through advocating with external agencies e.g., mental health, housing, problematic substance use, homelessness, poverty, domestic abuse, sexual violence, the criminal justice system; and to make positive steps forward with their lives.

You will also have responsibility for maintain relationships with our small team of volunteer therapists, who provide free counselling to the women we work alongside.

You’ll enjoy…

• Competitive pay
• Flexible working
• Career opportunities– develop yourself and your career with a reputable national organisation in the VAWG sector
• Personal development allowance– to further your work-based skills and knowledge
• Cycle to work scheme– tax free allowance to buy
• Tech Buying Scheme– spread the cost of personal technology equipment and homeware across 12 months via payroll
• Travel season ticket loan scheme– an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
• Clinical supervision– all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis
• Blue light discount– a well-recognised national discount card scheme.
• Employee Assistance Programme (EAP)– a confidential and independent service designed to help you deal with personal and professional issues that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family

You’ll need…

• Proven experience of line managing a front-line delivery team
• Understanding of the complexities of working with women who have multiple disadvantages and the barriers to service access they face
• Experienced with working with and engaging with diverse groups of people from varying backgrounds
• Familiarity with local Adult Safeguarding protocols and procedures
• Rehearsed in forming positive working relationships with external agencies
• Ability to input, collate, interpret and provide written reports on project data
• Comfortable working within a Violence Against Women and Girls (VAWG) framework
• Commitment to providing quality, women-lead and trauma-informed support
• Strong communication and interpersonal skills
• Patience, compassion, non-judgemental and motivational attitude
• Resilience to work with women who have often experienced trauma
• A responsible, dedicated and flexible approach to work
• Competent IT knowledge and computer skills

When you join, you will receive a structured induction and training plan, including access to all our in-house paid training.

All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.

Genuine Occupational Requirement (GOR): Due to nature of this role in working alongside women with lived experience of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010.

To apply:
Please read the application pack, and fill in the Application Form along with the Equal Opportunities form - all available on our website. Click 'apply' to access these.
Please return your application to the email address provided on our website. 

Please Note: The Equal Opportunities form will be detached from your application and kept separately.
The information given on it will not be used to make decisions about who is short-listed or recruited.

All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check.

We recognise our responsibility to remove any barriers in our recruitment process. If you have identified any barriers in the Job Description or Person Specification, please tell us of these in your application. We are committed to making any reasonable adjustment to the job where possible, and it would help us to know your needs to do this.

Operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire, our client provide accommodation-based services to those in need of care and support, and to those who cannot afford to buy or rent homes at market rates. They fulfil this mission by constructing hundreds of essential new homes and offering care and supported housing services to a diverse range of people. They are now seeking a dedicated Service Manager for their well-respected homeless night shelter in St Albans.

Our client’s homeless shelter provides emergency accommodation for up to 12 single homeless people in St Albans each night.; their dedicated staff team offer a trauma-informed, safe environment which is person-centred and supports beneficiaries to access the help they need. As Service Manager, you’ll support your team and be responsible for overseeing support, advice and assistance to beneficiaries who are/have been living on the streets so that they are able to access and maintain a safe and secure home of their own.

To apply for this role, you must have previous experience of working in frontline services for people experiencing homelessness, or those with complex needs. You will also have demonstrable line management experience, and a knowledge of relevant legislation in relation to homelessness, housing and the equalities act. 

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. Applications will be reviewed, and interviews scheduled with the client, on an on-going basis.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!

LCIL is a person-led organisation providing a range of services that enable Disabled People to live independently in the community of their choice.

Service Manager: Advice and Information Services

35.75 hours per week- Monday to Friday

Salary £31,200 pa.

This is an exciting opportunity to join our team and help shape and develop our work with disabled people across Edinburgh and the Lothians. 

We do this in part through our advice and information services:

· Our Independent Living Service provides independent advice and information as well as support to disabled people, their carers, and families on all aspects of Self-Directed Support. This service covers all of Edinburgh and the Lothians.

· Our Disability Advice and Information Service provides specialist advice and information to empower disabled people across Edinburgh and the Lothians, to understand and access their rights and welfare benefits entitlements.

We’re looking for a Service Manager to support our advice and information services, providing day-to-day leadership and support to both services, ensuring strategic and operational goals are successfully met.

Service Manager role:

· The post holder will manage a team and oversee the delivery of advice and information services.

· Implement strong monitoring and evaluation processes.

· Promote and represent LCiL at relevant networks and events.

We offer generous benefits, including 25 days annual leave plus bank holidays, up to 8% pension contributions and company sick pay.

Please refer to the job description and personal specification for further information.

Closing date for applications: Thursday 10 April 2025, 5pm

Interviews will take place:  Monday 28 April 2025

LCIL is an equal opportunities employer.  Applications from disabled people are particularly welcome. We are also a disability confident employer and as such, if you require any support during any part of the recruitment process, please contact us.

All interview questions will be provided in advance of any scheduled interviews.

A company Limited by Guarantee.  Registered in Scotland 129392.  Charity No SC/017954

Domestic Abuse Service Manager

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?

This is an exciting opportunity for a Domestic Abuse Service Manager - Housing and Immigration Specialist to support Male survivors by leading this pan London Service. 

This role is a hybrid-working role and is based at the London office close to Old Street tube station, for a minimum of one day a week and home working, subject to operational demand.

Position: 5975 Domestic Abuse Service Manager

Location: Greater London/Hybrid

Hours: Full time 37.5. Monday to Friday 9am - 5pm with flexibility dependent on service delivery and client need

Contract: Fixed Term until 31.03.2026, with potential for the contract to be extended until 31.03.2027 

Salary: £33,660.00 per annum plus London Weighting Allowance £2,800 per annum 

Closing Date: 11th April 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. 

The Role

This role is home and office based, with travel throughout London. As a Domestic Abuse Service Manager - Housing and Immigration Specialist you will:

• Lead on the development of responses to the needs of male victim/survivors with housing and immigration needs 

• Develop relationships with partner agencies in this area.

• Effectively manage and develop a high quality, innovative and pro-active domestic abuse team

• Prioritise the safety, security and dignity of service users and their children

About You

You will need a good understanding of domestic abuse and it's impact, able to identify victim/survivor individual needs and:

• A passion for working with victim/survivors

• Knowledge of migration and asylum routes and the procedures for applying for refugee/asylum status in the UK

• Ability to manage a team delivering front line support to vulnerable people 

• A non-judgemental, non-directive and anti-discriminatory approach 

• Experience of working with housing agencies or in a housing setting is advantageous

• The ability to speak Sylheti/Bengali, Hindi, Urdu, Tamil, Turkish, Kurdish, Polish, Gujarati, Somali, Yoruba, Akan, French, Lingala, Igbo or Arabic is desirable.

Please see the attached Job Description and Person Specification for further details once you apply. 

In Return…

Benefits include:

• Flexible working options including hybrid working

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• An extra day off for your birthday and options to buy or sell annual leave

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, gym, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Access to EDI networks and colleague cafes

• Cycle to work scheme and season ticket loans

• Ongoing training and support with opportunities for career development and progression

• Clinical supervision and group reflective practice

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Service Manager, Domestic Abuse, Domestic Abuse Service Manager, Deputy Service Manager, Domestic Abuse, Deputy Domestic Abuse Service Manager. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.               

Salary Range: £33,130 - £40,360 per annum 

Contract: Permanent 

Hours: 35 per week 

Location: Wokingham  

Ref: 1126

Cranstoun has an exciting opportunity to manage the delivery and development of our Domestic Abuse Support Service in Wokingham.

As Service Manager, you will: 

• Lead and manage service delivery. 

• Oversee service delivery and development. 

• Lead on partnership working and collaboration across Wokingham. 

• Support staff in their work, ensuring high-quality and safe practice. 

We are looking for someone with: 

• Management experience. 

• A demonstrable track record in domestic abuse and/or health and social care. 

• A wide-ranging understanding of all forms of domestic abuse. 

• A passion for collaboration, partnership, strategic, and service development. 

The successful candidate will be subject to an Enhanced DBS check against relevant barred lists. 

For further information, please visit the website via the apply button.

Please note we are unable to accept CVs. 

Closing date: 13 April 2025. 

Interviews dates: Week commencing 21 April 2025, online.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.