Service Management Jobs

You’ll be at home, working online, recruiting and interviewing new volunteers, pulling teams together, planning and strategising systems to support our amazing volunteers.  You've great people skills and a talent for bringing out the best in people, spotting their strengths, building up their confidence. You’ll be supported by our Salesforce Manager and Content & Communications Lead and will work alongside colleagues heading up our services.  

We’re at the start of a new 5-year journey to create space for people who stammer – so we’re building our team.  This is a new role at STAMMA, so there is space to shape, create and shape volunteering at the start of our new strategy.  Now couldn’t be a better time to join.

We're embarking on a new strategy, fuelled by the National Lottery, which includes significantly expanding our volunteer operations which will be headed up with this new post.  We've already a team of over 30 brilliant volunteers.  Our services are central to what we do - so you'll be at the very heart of it all. Recruiting and supporting volunteers across the helpline, training and advocacy services, including supporting our amazing group leaders around the country. 

Essential Skills & Experience

• At least 3 years’ experience of volunteer management.  We’re particularly looking for experience with online recruitment and management of volunteers.
• Experience of establishing new volunteering and training systems, so you can help us scale up operations.
• An understanding of best practice and the regulations around volunteering.
• Thorough understanding of safeguarding practices and issues.  The postholder will be the safeguarding lead in this role.
• Experience of presenting to groups of people and facilitating discussion and initiatives and coaching individuals.
• Strong writing and presentation skills.
• Experience of working within voluntary sector.

Desirable

• Experience of working with local groups and/or working with a membership organisation.
• Experience of organising volunteer events.
• Experience of using a CRM or volunteering management system.
• It would be great if you stammer, but not essential.

Soft Skills

• Leadership
• Self-starter
• Able to manage and prioritise a varied workload within deadline.

RESPONSIBILITIES

We expect to recruit from our members and from the community of those who stammer or those who support people who stammer (speech & language therapists, family and friends).

• Recruit and induct new volunteers to support our services, working with the Services Director and the Training & Outreach Lead. 
• Work with the service managers to review training and update training modules.
• Ensure there is appropriate training, support, supervision and acknowledgement for volunteers and ensure processes comply with the charity’s values
• Research and write volunteer policies and procedures, including risk assessments.
• Support and recruit volunteer community leaders for our groups and networks; work with them to aim for consistent quality across the groups experience and develop an online training programme for leaders.  Longer term, put a funding case together to support a training weekend for community leaders.
• Keep records on which community groups are active and identify areas of need and feedback mechanisms.
• Work with Content & Communications Lead to produce regular mailings and volunteer recruitment campaigns.
• Keep up to date with legislation, best practice and policy related to volunteering and make any necessary modifications to accommodate changes.
• Maintain the database of volunteers and ensure all volunteers are registered members.
• Manage budgets and resources, including the reimbursement of volunteer expenses.

PLEASE NOTE

This is a hybrid role, and all staff are expected to attend team meetings, held in London, every 6-8 weeks.
Candidates need to be based within mainland UK as they will be expected to attend in-person staff meetings and visit local groups.   
Previous candidates need not apply.           

INTERESTED?

If you think you fit the bill and can tick most of the boxes needed under the Job Spec, then do apply. We need:

1. A CV.

2. A cover letter of no more than 2 pages to explain why you want this job and how you fit the Job Spec, with particular attention to skills and experience. Applications without a cover letter will not be accepted.

Deadline for applications 23rd April.

TIMETABLE

Ongoing Short one-to-one Teams informal chats will be offered to long-listed candidates in the first instance with the CEO, so if you can, get your application in before 29th April. Following this, candidates will be shortlisted for a panel interview via Teams. 

Tues 29th April 1st Panel Interview (online)

Thurs 1st May Meet the staff (online): If you reach the 2nd round you will get the chance to meet the staff team and get a feel for the people you’ll be working with. 

Fri 9th May 2nd Panel interview, in person, London.  Those attending the 2nd panel interview will be expected to prepare a short presentation.

We are seeking to recruit a CJS Director!

To ensure success, should understand the charity’s operation and decision-making processes with a keen interest in producing targeted and tangible results. Working in line with the charity and its values.

Senior Brand and Marketing Manager

Are you a creative, strategic, and experienced marketing leader ready to shape and grow a purpose-driven brand? Are you looking for a leadership role where you can drive impactful marketing strategies and make a real difference? Join Prospect Hospice as our Senior Brand and Marketing Manager and play a key role in raising awareness, inspiring action, and supporting compassionate end-of-life care in our community.

With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our marketing team to ensure we meet our ambitious targets.

Hours: 30 to 37.5 hours per week (flexible working options available)

What is the role?

As Senior Brand and Marketing Manager, you’ll lead a skilled and passionate marketing team responsible for developing our brand and marketing activities. You’ll work across the organisation to create compelling messages, insight-led campaigns and communications to achieve our strategic objectives, lead on refreshing and growing our brand, and maximise engagement, awareness, and support across our community.

This role is key to helping us raise awareness, increase consideration to support, engage supporters, and promote our products, events, and services.

At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.

About you:

You’ll bring a mix of creativity, leadership, and hands-on experience to the role. We’re looking for someone who has:

• Extensive knowledge of marketing across all channels.
• Significant experience in strategic brand management and development.
• Proven ability to create and execute effective marketing strategies, plans, and budgets to grow engagement and impact.
• Exceptional leadership skills to inspire and develop a high-performing team.
• Strong analytical, communication, and relationship-building skills.
• Experience in digital marketing, including pay-per-click and display advertising.
• Ability to use audience insight to develop effective marketing plans.

Please see the job description for full details and person specification.

We offer a great range of benefits, including:

• 27 days annual leave entitlement (plus bank holidays)
• Flexible working
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
• Employee Assistance Programme
• Family-friendly policies and practice
• Supportive induction, and training and development
• A values led, inclusive working environment
• Free parking on-site

To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

In this role you will be responsible for managing the Trust's Unit Base Operation and will take ownership of the marketing and letting of spaces both in the buildings/structures and other suitable outdoor locations across the Trust’s 23 acres of land in North Kensington.

We are seeking a highly motivated and experienced Lettings Officer who will be committed to generating income for the Trust.  You will be a strategic, commercial and customer focused person with the ability to provide a friendly and efficient service to tenants, staff and other stakeholders, with an aptitude for working in a complex and fast changing environment.

If you are looking for a new challenge this role is for you!

Key responsibilities of the role include:

Unit Base Management:

Responsibility for driving improvements, developing, managing and implementing the Trust’s Unit Base operations, including:

• A promotional plan for the Trust’s offer is visible in the market place and to grow the service over time.
• A strong booking system supplying the right data for the Trust to manage the operation in a timely manner.
• Appropriate meeting and greeting, services, facilities and security provision are in place.
• Ensure all relevant information for smooth set up, use and strike, is available and passed to users of the service, including emergency or out of hours, contact information.
• Ensure a feedback mechanism is in place for users.
• Ensure a monitoring mechanism is in place for reporting upwards within the Trust.
• Ensure a risk assessment for the service is in place and kept regularly updated.

Commercial Lettings:

• Develop a marketing and lettings strategy in line with the Trust’s Asset Management Strategy.
• Proactively market all our spaces.
• Identify potential advertising locations on the estate and actively market and let such spaces, to generate new income.
• Liaise with stakeholders and tenants to support businesses and the local economy.
• Manage internal and external relationships, positively and pro-actively.
• Provide local economy support through engagement with our other tenants, community and external partners/providers.
• Establish and maintain systems for the selection of tenants and monitoring and evaluation.
• Undertake the review and selection of suitable tenants and the negotiation of terms.
• Review and approve lease/licence and other similar legal documentation.

Knowledge and Experience:

• Demonstrable experience in dealing with Landlord & Tenant matters, in a similar or equivalent role across complex property portfolios, in particular the retail sector.
• Involvement in commercial property transactions and tenancies in a commercial or community environment.
• Have good time management, organisational, communication and administrative skills with the ability to work under pressure.
• Understanding of the local area and its social, cultural and political heritage would be highly desirable
• Experience in using property management software (or similar)
• Proficient at managing databases and programmes.

Personal Skills:

• A personable and collaborative approach, with proven experience of developing and maintaining positive relationships with a range of stakeholders, including tenants, community groups, Local Government and Board members.
• Good communication and negotiation skills, orally and in writing.
• Good people management and conflict resolution skills.
• Ability to work on own initiative with minimum supervision
• The ability to be flexible and adaptable in response to changing priorities.

Qualifications:

• Commercial Property Management qualification ideal or related qualification/experience.

The post holder will be expected to have a flexible approach to working hours.  Owing to the demands of the role or events on the estate, the position may include working some evenings and weekends.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is  Sunday 27 April 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

• Location: Leicester (LE3)
• Annual Salary: £34,750.80
• Hours per week: Full time (37.5 hours) 
• Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
• Required: Full UK driving licence and access to a car/vehicle. 
• Sponsorship is not available for this position

Supporting people to live great lives.

Affinity Trust helps people live meaningful lives on their own terms. As a Support Manager, you will play a key role in supporting adults with learning disabilities at our care home in Leicester, helping them to live life the way they choose.

How will I make a difference?

• You will empower your teams to support people to live their lives their way with creativity, patience and empathy
• You will build a community of support to achieve great outcomes for people through your relationships with teams, families and professional bodies.
• You will be a role model to your team, building a culture of belonging.
• You will be willing to work flexibly to meet the organisation's needs, with regular presence at locations and on-call support on a rota basis.

What do I need to demonstrate in my application?

• Previous experience managing support for people with learning disabilities and complex needs.
• You will be able to plan, monitor and evaluate continuous improvement initiatives
• You will have a strong practical understanding of CQC/SCI Regulations and reporting requirements. 
• You will be able to undertake CQC registration if required.
• You will be confident in using Microsoft Office programmes such as Word, Excel, PowerPoint and SharePoint
• You will be willing and able to participate in the on-call support rota

What benefits will I have?

We have a range of benefits that you can mix and match to suit you, such as:

• Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money. 
• Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.  
• Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
• Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
• Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year. 
• Buy and sell annual leave – transfer windows open twice a year. 
• Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme. 

If you want to empower people to live the life they choose … Apply today. 

If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check. 

We reserve the right to close this advert early if sufficient applications are received.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

We are seeking a passionate and enthusiastic Operations Manager to join our friendly and supportive team.

Main purpose of post 

You will manage Survive’s daily operations to keep the organisation compliant and functioning efficiently and to lead on specific projects to further the organisation’s mission and strategic aims.

You will attend regular meetings with the CEO, be an active member of the Senior Management Team (SMT) and attend other internal meetings and working groups.

You will also be instrumental in the Client Journey working group and their work to streamline and improve services. Where necessary, you will represent Survive at external meetings and working groups. 

You will be responsible for the completion of timely performance reports to the Board of Trustees and internal working groups. This role will also provide statistics for internal/external use as/when required.

You will oversee a number of internal projects and external pilot projects.

Outline of main duties 

The following is a summary of the key responsibilities of the post. It is not intended to be an exhaustive list, and the post-holder may be required to carry out other duties which are appropriate to the scale and nature of the job role. 

Operations:

o ensuring that key tasks and our contractual obligations are being fulfilled. You will ensure accurate and appropriate record keeping across the team on our database, Charity Log.

o working with the SMT on an organisational design structure which meets the needs of our growing service

o attending SMT and Client Journey working group meetings to discuss and resolve organisational challenges and help address ‘bottlenecks’ in service provision’

o taking responsibility for premises including the Micklegate office and remote counselling locations. Includes liaison with the landlord, booking rooms and inspecting premises to ensure they are suitable for counselling

o taking responsibility for health and safety in our York office

o compiling risk assessments for the York office, satellite locations, home workers and external events and activities.

IT and phone systems

o providing training and support on IT and Survive’s systems and software to staff, volunteers and trustees.

o liaising with Survive’s IT and phone/broadband suppliers regarding upgrades, service continuity, security and risk management

o answering first line technical questions before escalating to Fusion Systems

o controlling system access permissions to software applications and Sharepoint folders

o setting up new and managing existing software applications to ensure Survive is making the best use of technology to assist with organisational efficiency

o being responsible for the purchase, upgrading, maintenance and disposal of IT hardware and mobile phones within approved spending limits, and preparing costed proposals for Board approval, where necessary

Policies and procedures

o You will follow Survive policies and procedures including (though not limited to) Safeguarding, Health and Safety, Confidentiality, data protection and information sharing

o You will monitor the data that Survive holds for clients in order to comply with the organisation’s confidentiality policy and with UK GDPR including responding to third party disclosure requests and Data Subject Access Requests (DSAR) from service-users, former service-users and third parties

o You will contribute to the maintenance and development of Survive’s policies and procedures

Resources

o ensuring that Survive obtains value for money and works to achieve efficiency by reviewing practices, systems and processes and making changes and recommendations where necessary

o managing the procurement process for insurance, leases, suppliers and contracts in order to get the best value and to meet the needs of Survive

o attending the Finance and Resources sub-committee meetings to advise on contracts and suppliers

Projects, monitoring and evaluation

o attending external meetings with funders, partners and commissioners where required, and where necessary, provide monitoring and evaluation reports

o attending working groups to represent Survive

o liaising with partners to develop and secure funding for pilot projects and be responsible for ensuring key milestones are met and the production of regular monitoring and evaluation reports

o providing reports to the Board of Trustees including Survive’s performance against Key Performance indicators (KPIs)

o You will plan and deliver specific projects, working with internal and external stakeholders and reporting on key outcomes and deliverables. For example, you will maintain existing accreditations (e.g. The Survivors’ Trust) and work towards gaining new accreditations (e.g. BACP)

Person Specification – Operations and projects manager 

Qualifications 

• You will have a good standard of general education and ideally a qualification in one or more of the following areas: business administration, project management, charity management

Operations 

• Experience of procurement and managing supplier contracts

• Working knowledge of Health and Safety legislation and UK GDPR
• Ideally, you will have worked or volunteered in the charity sector 

Team relationships 

• Able to deliver training, as required – especially IT training 

• Able to work effectively as part of a team and create, build and sustain good working relationships 

• Ideally, experience of managing change and supporting a team in embracing new ways of working 

Experience, knowledge and skills 

• You will have excellent IT knowledge and skills and be able to support the team. You will have experience of Microsoft Office applications and computerised client databases (we use Charity Log)
• You will have ideally have experience of delivering contracted services
• You will have experience of maintaining and enforcing boundaries, adhering to policies and procedures and handling sensitive information
• Ideally you will have some knowledge and understanding of issues relating to rape, sexual assault and child sexual abuse, and its impact on survivors

Projects, monitoring and evaluation

• Experience of overseeing pilot projects, ensuring key milestones are achieved
• Experience of compiling performance, monitoring and evaluation reports
• Able to research, analyse and summarise information 

• Ideally have experience of overseeing external accreditation processes

Personal

• An interest in the work that Survive does to support survivors of sexual trauma  

• A commitment to uphold and work towards Survive’s values including active promotion of equal opportunities, diversity and inclusive practices 

• Able to work independently and prioritise work effectively to meet demanding deadlines 

• Able to liaise effectively with statutory and voluntary sector partners and build good working relationships 

• Excellent listening skills; written and verbal communication skills

• A flexible approach to work and problem solving and ‘can do’ attitude to get things done 

Priorities for the first 6 months – what you will be working on:

• Getting to know the Survive team 

• Getting to know key external contacts
• Review of Survive’s suppliers and contracts, including our telephone and video calling needs to ensure we are getting the best value for money
• Review of internal processes as part of the Client Journey group

• Become confident in the use of our client database Charitylog in order to produce reports and statistics
• Understand pilot pathways from NHS and East Riding of Yorkshire 

Where possible, interviews will be held on Tuesday 22nd April in York

At Ambitious about Autism, we're currently looking for an Office Manager to join our team at TreeHouse School.

You'll provide high quality administrative and reception support to TreeHouse School, overseeing the running of the front office and acting as a central information point for staff, parents and visitors.

Some key duties will include:

• Managing the stationery budget and ordering supplies for the school
• Line management of the Receptionist
• Arranging meeting room bookings
• Managing the team's annual leave

We are looking for someone who has:

• Strong administrative and reception experience
• Excellent IT skills
• Excellent interpersonal skills at all levels via telephone and written communication
• Experience of using your own initiative to plan and manage your own workload

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

Working in partnership with colleagues across the Dimensions group, the Business Development Manager (BDM) will lead on growth within the region(s) / subsidiaries they are affiliated with, and in support of other regions where required, in service of the Group strategy and an increased focus on Individual Service Funds (ISF). This roles focus would be in supporting our West Region. (Please see attached the map of our West region).

Relationships are at the heart of what we do and the BDM needs to be someone who can promote Dimensions as a provider of choice through development of close partnerships with internal and external stakeholders, including commissioners, individuals and families.

This role is home based, requiring you to live within the West Region, with some travel expected within the region for regional management meetings, as well as commissioner meetings and events, as well as to group wide meetings in locations such as Birmingham or London.

Shortlisting for interviews will consider both the application form and cv, please answer the questions as fully as you can as it helps us to learn more about you and your skills. 

Interviews will take place on the 16th April via Microsoft teams.

About the role: Your main duties will include: 

• Evaluate and prioritise Business Development (BD) opportunities within the framework of area, regional and Group growth plans, in line with Group strategy, in partnership with Operations Directors, Managing Directors, Head of BD, and wider BD team members.
• Leading on identifying areas/individuals which would benefit from ISFs, empowering people we support to be in control of how their support is designed and delivered. Working closely with Operations to support transfers to ISFs for existing support and Referrals Managers in setting up new support as an ISF.
• Have oversight of bids and tenders, taking responsibility for critical appraisal, including go/no go decisions; working in partnership with the Tender & Bids Team, BD Co-ordinators, Operations and Finance to deliver winning submissions that promote the Dimensions brand and differentiate us from our competitors.
• Ensure a focus on account management, with an overview of all regional partnerships, working with colleagues to deliver a coherent approach to partnership development and external relationship management. 
• Carry out market intelligence, competitor analysis and horizon scanning to identify opportunities for growth, product development, pricing strategies, guide prioritisation and decision-making processes.

About you: The successful applicant will have: 

• Experience of negotiating and developing effective partnership working relationships
• Able to network and build positive relations with customers and stakeholders
• Knowledge of social care commissioning and procurement systems and practices
• Understanding of how to stimulate the market and pre-engage commissioners

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• Dimensions is an inclusive employer and is committed to reflect the diverse communities we work within. Candidates from a Black, Asian, Minority Ethnic background, who meets the essential criteria for the role, will be invited for an interview.
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

The Bridge Renewal Trust, in partnership with the NHS, deliver Care Navigation services for older people in Haringey.

As the Senior Care Navigator, you will provide supervision and support to the existing Care Navigation Team, leading on the coordination of work, allocating resources and ensuring every team member fulfils their role to the best of their ability through effective delivery, monitoring, and reporting.

The Bridge Renewal Trust is a charity that delivers practical ways that people can live healthier, long and fulfilling lives – thus playing our part in working towards reducing health inequalities and building stronger communities.

Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; can you motivate, support and coordinate the Care Navigation Team that sits within a wider multi-disciplinary team, working closely with GP practices and other healthcare professionals, the public and voluntary sector?

We are currently recruiting a Senior Care Navigator who will focus on leading a small yet dedicated team of Care Navigators who are helping patients to make full use of community and voluntary sector services available locally. You will be responsible for allocating workloads, championing a personalised approach to providing support, and modelling exemplary working practises to motivate the team to achieve their very best.

This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff.

To apply for this opportunity, please email us the following:

•  Copy of your CV
•  The contact details of two referees (we will not approach these without your consent)
•  Supporting statement demonstrating how you meet each of the requirements set out in the Person Specification

For a full job description, please visit our website. 

Home Manager – Semi-Independent Services

Barnet (N12)

Salary £50 000 per annum

40 hours per week (some evening and weekends shift work/on call duties)

Permanent Contract ( there may be TUPE option from March 2026)

St Christopher’s is the supported housing provider for the London Accommodation Pathfinder – an innovative London wide service to improve accommodation and outcomes for young people aged between 16 and 17 in contact with the youth justice system at risk of custody (remand or sentence).

You and your team will be working closely with local authorities across London and the Pathfinder project team to deliver meaningful programs of activity for young people promoting consequential thinking and diversions from offending by supporting positive outcomes, particularly education, training and employment in addition to life and independent living skills within a trauma informed environment.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

St Christopher’s Academy

Whether you want to further develop your current role, move up the career ladder or transfer to a different service, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

About the Role

We are looking for a resourceful, energetic and outgoing individual who can deal effectively with challenging situations and behaviour, motivate young people to manage risk and support a team of professional staff.

Key aspects of the job will be: 

· To safeguard young people through sound management strategies, collaborative working with external agencies and emergency services and compliance with local authority safeguarding procedures.

· To work closely with the local authorities to reduce young people’s offending behaviour and support them to complete their court orders.

· To provide regular supervision for staff and assess training needs to required performance and development standards. To source and/or deliver training and coaching where appropriate.

· To ensure housing management policies and practices are effectively operated. This will include maximisation of income, licence management and implementation of fair and equitable referral procedures.

· To ensure appropriate staff cover is maintained in the home through production of rotas and, where necessary, recruitment of locum covers. To ensure that staffing needs are met within designated budgets.

· To ensure a trauma informed environment within the home at all times.

Applicants should have

· At least three years’ experience of providing leaving care and/or housing support to single homeless or other vulnerable client groups, including young people.

· At least one year’s experience of effectively managing professional staff.

· A good understanding of Safeguarding and the legal framework relevant to the provision of residential services for young people aged 16+.

· Thorough knowledge of the issues pertaining to young people’s offending, including those relating to alcohol/drug dependency and mental health and complex needs.

·Experience of youth justice or youth work

·Working knowledge and thorough understanding of the barriers and challenges that non-white young people face within the criminal justice system

· Familiarity with the welfare benefits system and with the range of resources, statutory and non-statutory agencies and services relevant to supporting young people, particularly Youth Offending Services.

· Awareness of Housing Management, health and safety regulations and procedures to minimise risk.

· A high regard for young people with the ability to relate successfully to individuals from a wide variety of backgrounds and to manage conflict situations.

· A commitment to the best outcomes for young people.

What you should expect from us

• Salary £50 000 per annum
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including a certificate in youth justice practice, anti-racism, access to children’s rights and participation, CSE, empowerment, mental health and Social Pedagogy,.
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programmes.
• Employee Awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting. We encourage applications from rehabilitated offenders who are able to act as positive role models for young offenders.

Recruitment Pack

For more information or assistance during the application process, please visit our website. 

Closing date: 3 weeks from published date

We advise to apply as soon as possible as applications will be reviewed on a rolling basis.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent homes.

Senior Partnerships & Philanthropy Manager

We are seeking a tenacious and results driven Senior Partnerships & Philanthropy Manager to support the development and delivery a brand new strategy for high-value giving.

Position: Senior Partnerships & Philanthropy Manager

Location: Hybrid with occasional travel to Warwick, London, Birmingham 

Salary: £50,000 - £55,000 per annum

Hours: Full Time 35 hours per week

Contract: Permanent

Closing Date: Monday 21st April

Interview: W/C 28th April

The Role

As Senior Partnerships & Philanthropy Manager you will role model first class relationship management, hold a portfolio of high profile relationships across partnerships and philanthropy.

You will work closely with the Assistant Director of Fundraising (Philanthropy & Partnerships) to drive high-value fundraising strategies, manage strategic partnerships, and lead a motivated team. You will oversee income generation, ensure best-in-class partnership management, and play a vital role in operational planning and stakeholder engagement.

Key Responsibilities

• Lead, mentor, and manage the Partnerships & Philanthropy team to achieve ambitious income targets.

• Develop and implement high-value fundraising strategies to support both restricted and unrestricted income.

• Manage a portfolio of key relationships and strategic partnerships, ensuring exceptional stewardship.

• Oversee pipeline management, prospect research, and strategic fundraising priorities.

• Work closely with finance to manage VAT, Gift Aid, and GDPR compliance.

• Create compelling fundraising materials, reports, and engagement strategies.

• Collaborate with senior leadership and external stakeholders to advance strategic partnerships.

• Ensure all fundraising activities align with best practices, regulations, and data protection policies.

• Represent the organisation at key meetings and sector events, bringing insights to enhance fundraising efforts.

About You

As Senior Partnerships & Philanthropy Manager you will be a passionate and results-driven fundraising professional with a proven track record in securing and managing high-value partnerships. With deep knowledge of philanthropy and corporate giving, you excel at building strong relationships and delivering impactful fundraising strategies.

Essential skills and experience include: 

• Experienced fundraiser with expertise in partnerships and philanthropic giving.

• Proven success in securing and managing six-figure partnerships.

• Strong relationship manager with experience working with senior staff, volunteers, and stakeholders.

• Knowledgeable in philanthropy with insight into donor motivations, giving mechanisms, and trends, particularly in the health charity sector.

• Skilled project manager able to balance multiple priorities and collaborate across teams.

• Effective leader with line management experience, capable of motivating and supporting a busy team.

• Financially proficient with experience in budgeting, Excel, and CRM/database management.

• Excellent communicator with strong written and verbal skills.

• Highly organised and detail-oriented, committed to delivering results.

Benefits Include:

• 10% Employers Pension Contribution

• 28 days annual leave plus Bank Holidays as a minimum

• Flexible Working

• 2 hours per week Wellbeing time out for full time staff

• Apprenticeships, training and development opportunities

• Health Cash Plan

• Company Rewards

• Plus many more great staff benefits!

Please upload your CV and a covering letter outlining your interest in the role, how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.

Equality and Diversity

The charity is committed to inclusivity and representing the diversity of the communities, it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.

Other roles you may have experience of could include Head of Partnerships & Philanthropy, Senior Fundraising Manager, Strategic Partnerships & Philanthropy Lead, Corporate & Philanthropy Fundraising Manager, Senior Manager – Partnerships & Major Giving, Head of Corporate & Philanthropy Fundraising, Senior Relationship Manager, Major Gifts & Partnerships Manager, Senior Development Manager, Director of Partnerships & Philanthropy. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Health Advocate Educator

Location: Warwickshire
Salary: £25,104 per annum
Contract type: Full Time,Permament

Hours: 37.5 hours per week

This is an opportunity to join Refuge as an Health Advocate Educator supporting women and children who are impacted by domestic violence. 

The Health Advocate Educator will train and provide ongoing support to GP practices and other health professionals to enable primary and secondary care staff to be able to effectively talk to their patients about domestic violence and abuse (DVA), provide early identification and offer appropriate care pathways for female, male and non-binary survivors of domestic violence and abuse, aged 16 years and over and their children.

The post holder will work in partnership with the local ICB and the service manager to proactively develop and maintain links with health providers in the local area.The post-holder will work within a defined locality, either Stratford-upon-Avon District; North Warwickshire and Nuneaton and Bedworth, or Warwick District and Rugby borough; building links with health professionals and support agencies.  

Travel around Warwickshire for client appointments essential to role, therefore use of a car essential.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 22 April 2025

Interview Date: 30 April 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

The Detention Outreach Manager is responsible for the delivery, development and quality of detention outreach services provided by JRS UK in line with our vision, mission, and values. The post-holder will manage the Detention Outreach Team of staff and volunteers to provide high quality support to people in detention and post-detention, and work closely with other areas of the organisation.

The post-holder will be responsible for: their own casework as well as casework supervision; ensuring detention policies and data are up to date; reporting; ensuring provision of on-going training; recruitment of staff and volunteers; and managing the welfare drop-in in detention.

A willingness to work collaboratively– building relationships and networks, within and outside of JRS UK – is essential.

We are looking for an experienced Seamstress with Management experience to lead our team of highly skilled Dressmakers.

The Service Delivery Manager will help build upon the 25 years of work Dressability has completed in the local community, altering and adapting clothing for people of all ages with learning and physical disabilities, and those with limited dexterity.

The successful candidate will share our passion for ensuring that people with disabilities and limited dexterity are able to dress independently wearing clothing of their choice. They will possess excellent sewing skills, proven management skills and the enthusiasm to motivate and lead our service delivery sewing team.

DELIVERING SERVICE QUALITY

· Provide line management to a small team of dressmakers including training, monitoring standards, performance, the prioritisation of workloads, and conducting meetings with staff and volunteers as necessary

· Motivate and inspire our volunteers evaluating new projects and ways of working

· Developing ideas, initiating projects and ensuring quality standards are met.  Providing training to dressmaking trainees as and when needed.

· Develop standards and maintain the quality of the services Dressability provides

· Regularly monitor and evaluate the service to ensure quality and technical standards are met

· Establish new services for clients where appropriate such as outreach projects and access to services in clinical settings

· First point of contact for clients and team members when issues arise

· Manage health and safety on the premises as well as adherence to all policies and procedures.  Named first aider.

· Identify success stories to enable case studies to be written and funding secured.

· Give external presentations showcasing Dressability’s work in order to increase our reach.

· Liaise with Income Manager to ensure smooth day to day running of the charity.