Service development manager jobs in hatfield, hertfordshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Membership Administrator (maternity leave cover)
Reports to: Membership Manager
Hours: 35 hours per week (flexibility to work remotely with one day per week with the team in our central London office)
Term: 11 months (maternity leave cover)
Other benefits: Company Pension Scheme, Employee Assistance Programme
About the Association for Laboratory Medicine
The Association for Laboratory Medicine (LabMed) is the leading professional body supporting the practice and development of science in healthcare and laboratory medicine.
We are a diverse and inclusive community of scientists, clinicians, innovators, collaborators and researchers. We celebrate the power of science and medicine, the importance of partnership and the value of knowledge in the pursuit of human health and wellbeing.
We foster the highest standards in laboratory testing and patient care, provide trade union support for our members, promote laboratory medicine to the wider community and support scientists and practitioners through scientific and training meetings, bursaries and awards.
Purpose
To provide high-quality administrative and technical support for the delivery of our member services, with a particular focus on the operational management and ongoing development of our membership database (CRM) and accreditation/assessment systems.
You will work closely with the Membership Manager within the membership team, and also collaborate with colleagues across other functions such as events, publications, and operations. You may also liaise with our external systems technical support provider to deliver projects and solutions that ensure the best possible experience for our members
What you will be doing:
- Provide excellent customer service to members, ensuring they are aware of and can access their full range of membership benefits.
- Act as first line of response for enquiries to the membership team, including monitoring the enquiries inbox.
- Manage applications for individual and corporate membership, including working with the Admissions Committee to approve new applications and ensure the journey from application to member runs smoothly.
- Maintain the CRM database of members and organisations, ensuring the data held is as accurate.
- Create and share reports from member data for various internal stakeholders including the Membership Manager, Operations Manager, Association Council and the EDI working group.
- Troubleshoot system issues that may arise (notably in relation to members’ data, access, payments etc), working with the Membership Manager and our systems technical support.
- Support the Membership Manager in delivering plans and projects to recruit and retain members.
- Assist with the delivery of the Association of Clinical Scientists’ (ACS) Certificate of Attainment assessment programme.
- Help coordinate and deliver scheduled and ad hoc activities arising from our committees and working groups, including grant programmes, trade union support, European registration, and the Mentoring Programme
- As we are a small staff team you will also be asked to support other team members with tasks outside of this job role from time to time.
What you need to have:
- Fantastic customer service ethic and high expectations of quality
- Proficiency in Microsoft 365
- Demonstrable experience working with membership CRM systems, including troubleshooting and making improvements
- Strong problem-solving skills and an ability to support others with technical or data-related queries
- High attention to detail and a commitment to data accuracy
- The ability to work collaboratively and flexibly within a small team
Our values:
LabMed is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We know that everyone is an individual, so please always tell us what we can do to support you.
Our values are:
- We are innovative – promoting new scientific development to improve health and wellbeing.
- We are inclusive – ensuring that we are open and accessible to everyone.
- We care for people – helping the healthcare profession deliver better care and providing a healthy and fulfilling environment for our members and their teams.
- We care for the planet – influencing how healthcare science can minimise our impact on the wider natural world.
Applications
Closing date: midnight Monday 19 May 2025
Interviews: Monday 2 and Tuesday 3 June 2025
The client requests no contact from agencies or media sales.
Management Development Advisor - Permanent
Full Time - Hybrid Working
Closing Date: 25th April 2025
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,577 employees and over 33,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
The Management Development Advisor will be delivering and implementing innovative training programmes for our employee managers in line with our HEART values. The role will be expected to positively impact and interface with all parts of our organisation and we are looking for someone who is passionate about developing managers and able to practically lead on delivering on our training commitments with the colleagues from across People and Culture and Community Engagement Network. They will be experienced within the field of Management Development and can confidently deliver management training, development and upskilling which builds our inclusive culture.
About You
To be successful in this role, you need to be educated to GCSE level or equivalent (Grade C / 4) including Maths & English, minimum 5, Learning & Development / CIPD / Training / Teaching or similar relevant qualification, experience in Researching, creating, designing and delivering management development programmes and training solutions including virtual and blended methods, Skilled and knowledgeable in the development of leaders and managers, learning and organisational development models, continual improvement approaches, methodologies and ability to deliver creative and engaging Management Development events through excellent training and facilitation skills.
About the Role
- Deliver in-house training, development and upskilling programmes which are aligned to meet organisational and individual needs, including induction, people policy, management development, bespoke development programmes for teams, personal skills and other training activities. You’ll take a blended learning approach, tailoring to different learning needs and styles for staff and managers.
- Collaborate with the People and Culture Leadership team to influence and surface organisational matters, to support the delivery of the People Plan, actively working with the Leadership & Management Development (LMD) Partner in the development of manager and colleague training and development initiatives ad upskilling to respond to management development improvements
- Train, Guide, coach and advise people managers on good people-practise during change and transition, including coaching, facilitation, mentoring, mediation, to support psychological safety, belonging and retention.
- Support and guide managers on managing their people, through the whole employee lifecycle taking a people centric approach.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About World Physiotherapy: World Physiotherapy is a leading international professional association and UK Registered Charity. Founded in 1951, we represent the global physiotherapy profession and are dedicated to advancing our profession, advocating for universal access to improve health and wellbeing.
The role: World Physiotherapy is seeking a dynamic and experienced development programme manager to lead and manage our portfolio of development projects and initiatives. The ideal candidate will be responsible for overseeing the planning, implementation, and tracking of specific short-term projects or a series of long-term projects, with the aim of advancing global physiotherapy practice.
Key responsibilities:
· Project leadership: Plan, manage and evaluate international development projects (25–40% travel)
· Cross‑functional collaboration: Align programmes with events and membership activities; partner with marketing, finance and HR
· Fundraising and reporting: Draft grant applications; compile narrative and financial reports to funders
· Risk and compliance: Conduct risk assessments; ensure adherence to internal policies and donor regulations
· Communications: Develop project updates; represent World Physiotherapy at global forums
Requirements:
· Degree in public health, international development, social sciences or related field; project management qualification desirable
· 5+ years’ experience managing international development or capacity‑building projects
· Strong grant‑writing, report‑writing and stakeholder‑management skills
· Proven ability to multi‑task, work under pressure and drive cross‑team collaboration
· Familiarity with donor compliance, risk management and low‑resource contexts
· Fluent English; additional language (eg French, Spanish) a plus
What we offer:
- A vibrant, international work environment committed to global health improvement.
- The opportunity to make a significant impact in advancing physiotherapy standards worldwide.
- A competitive salary and the flexibility of a hybrid/remote work arrangement.
How to apply: Interested candidates should submit their CV and a cover letter detailing their suitability for the role to Charity Jobs link . Applications must be received by 09/05/2025.
World Physiotherapy is dedicated to fostering an inclusive environment that reflects our diverse membership. We adhere to best practices in equity, diversity, and inclusion in our recruitment process.
Join us and contribute to a connected global community dedicated to health and wellbeing through physiotherapy!
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.



Contract: 12- month fixed term, part-time 0.8FTE (28 hours per week)
Salary: £36,457 (£45,551 FTE)
Job Summary
Work as a team to support the Diocese of London in safeguarding children, young people and vulnerable adults in line with both UK legislation and House of Bishops Guidance. Responds well to safeguarding allegations and concerns, management of risk and making the church a safer place in line with the Church of England National Safeguarding Standards.
Job responsibilities
Casework
-
Respond to concerns and allegations of harm, working with statutory agencies; and protection of those who work with children and vulnerable adults in line of the House of Bishops Guidance.
-
Acting as a contact point for those in church and statutory agencies, provide advice on all safeguarding matters, ensuring the DST is operating in line with the law, government guidance and national practice guidance from the House of Bishops. Ensure that safeguarding procedures are carried out throughout the process, with appropriate liaison with statutory agencies.
-
Ensure appropriate support for alleged victims and their families and respondents and their families, throughout an investigation and thereafter.
-
Maintain practices standards in all case work, ensuring five key principles underpin all adult safeguarding work, human rights and have due regard to mental capacity and acting in the best interests of those in need of support. Supporting practice and policy development around case management safeguarding processes.
-
Work with individuals who come to our attention to ensure appropriate risk assessment and risk management plans to set boundaries within a church setting; for those who are convicted of an offence, or where there are continuing unresolved concerns regarding risks to others.
-
Work with statutory agencies, including attending appropriate strategy meetings, case conferences as arranged by statutory agencies or requested by the Casework Manager or Head of Safeguarding.
-
Ensure that referrals to the DBS for barring from work with children or vulnerable adults and reports to the Charities Commission are submitted in line with statutory guidance.
-
Ensure that the Bishop of London, area Bishop, Archdeacon and Head of Safeguarding and Case Work Manager are always informed when an allegation of abuse is made against a church officer. To manage case work within legal parameters and in line with the House of Bishops Guidelines.
General
-
Provide professional safeguarding advice and undertake pro-active relationship management to ensure parishes and worshipping communities are aware of their responsibilities in relation to safeguarding children and adults who may be at risk of abuse or neglect; to keep them abreast of policy and practice developments.
-
Under the direction of the Safer Churches Programme Manager to undertake strategic safeguarding projects and improvement work including polices and projects in line with identified business needs and operational plans. Developing initiatives to support the effective implementation across your designated area in order to ensure excellent safeguarding practices across the Diocese.
-
Understand and implement, where necessary, information sharing protocols.
-
Assess risk and advise on safer recruitment with the use of the Disclosure and Barring Service.
Training and Professional Development
-
Deliver where required training including bespoke inputs when gaps are identified and the Parish Safeguarding Officer Induction package.
-
Undertake as appropriate continuing training and professional development in the safeguarding field.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
-
A social work qualification recognised by the Health and Care Professional Council, or a similar qualification in a related area/profession, or experience.
-
Specific training in a variety of aspects of child or adult safeguarding.
-
Experience of working with a range of statutory and non-statutory organisations in managing or contributing to safeguarding, including managing allegations against people in positions of trust and the management of those who may pose a risk.
-
Experience of a fast-paced environment with ability to be flexible and adaptable to changing priorities and the ability to manage your own time/priorities.
-
Knowledge of Safeguarding adults and children policy, procedures and legislation and experience of child and/or adult safeguarding work as a practitioner.
-
Practitioner experience of working with victims or survivors of abuse, including adults with mental health issues.
-
Practitioner experience of working with perpetrators of any form of abuse.
-
Knowledge and experience of recognition of risk, risk assessment and risk management and the ability to contribute to multi-agency risk meetings. Knowledge of processes such as MAPPA, MARAC and PREVENT.
-
Excellent listening and communication skills and strong verbal communications skills and ability to produce clear written records and reports.
-
Have exceptional people skills and the ability to build positive partnerships and relationships with key stakeholders.
-
Ability to work sensitively with survivors, those who are subject to allegations and/or those that may pose a risk.
-
In sympathy with the aims of the Church of England.
-
Right to work in the UK.
-
The person will require an enhanced DBS check.
Desirable
-
Some understanding of Church of England structures and experience of working with the Church or other faith groups in respect of safeguarding children and/or adults who may be vulnerable
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
-
Competitive remuneration package
-
27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
-
15% employer pension contribution and salary sacrifice available
-
Death in service benefit x3 of basic gross salary
-
Enhanced maternity leave of six months full pay, after 12 months of employment
-
Season ticket loans for public transport
-
Access to Benenden Health Insurance
-
EAP counselling through Health Assured
-
Up to £100 for eye test and contribution to spectacles
-
Two additional paid days for community volunteering
The interviews will be held on 12th May 2025 in-person at our office in London.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
The philanthropy and special events team are an ambitious group of relationship fundraisers that are committed to delivering significant growth over the next five years. Charitable trust grant-funding has a key role to play in this, with our particular focus on provision of long-term committed funding for the organisation.
Our existing portfolio of charitable trust and foundation supporters includes a number of high-profile and high-value partnerships, sustained over decades in many cases.
We’re now seeking to increase, diversify, and drive our trusts fundraising programme to the next level. These roles will achieve this by significantly uplifting our conversion of prospects to major six-figure supporters. Working across our organisation, you’ll identify and match areas of our work with the philanthropic vision of our prospects; and create compelling propositions to secure high-value long-term funding.
Now is an exciting time to be joining our team, with a new organisational strategy under development, new leadership, and a host of achievements being delivered for people facing breast cancer; meaning we have lots of opportunity to engage with new prospects and existing supporters.
About you
We’re looking for someone with a passion for making a positive impact through relationship fundraising. You’ll be responsible for securing new six figure plus partnerships for the organization and helping to grow our portfolio of charitable trust and foundation major supporters. You’ll build a wide knowledge base and strong understanding of our important work to effectively engage with new, potential and existing supporters. With a keen eye for detail, adept writer and articulate in presenting, you’ll be equipped to maximize on every communication opportunity. Thriving in a team setting, you’ll play a supportive role to our wider team fundraising goals.
Or
You’ll play a supportive role to our wider team fundraising goals while thriving in team setting. If you’re looking for a role with line management responsibility and have the ability to develop a team member then our role that works closely with our trust officer could be the opportunity for you.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in either our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. Please state clearly which role you are applying for (with or without line management responsibility) in your supporting statement. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on 8 May 2025
Interview date 16 May, 20 May or 21 May
We are looking for a passionate and dedicated individual to join the Royal British Legion as a Poppy Appeal Manager for Worcestershire. This role offers a unique opportunity to coordinate all aspects of the award winning Poppy Appeal in your area, working closely with the Regional Poppy Appeal Manager to meet agreed income, expenditure, and contribution targets. You will manage relationships with local supporters, partners, and volunteers, ensuring they have the resources and support they need to maximise fundraising efforts and make a lasting impact.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you’ll have the exciting opportunity to build and nurture corporate partnerships, working alongside a passionate team to achieve shared goals. Your relationship-building skills will ensure a positive experience for everyone involved, from volunteers to corporate partners, while representing the Royal British Legion in your local community and engaging with key stakeholders.
You’ll also be responsible for recruiting and inducting new Poppy Appeal Organisers, helping them thrive, and coordinating the Poppy Appeal launch, including fun PR and media activities. As a local representative of the Royal British Legion, you’ll keep stakeholders updated and play a key part in our outreach efforts. While there will be some evening and weekend work, we’re dedicated to ensuring that you maintain a healthy work-life balance.
This is a fantastic opportunity for someone who loves building relationships, planning events, and is passionate about supporting the Armed Forces community. While experience in financial management is helpful, it’s not essential – we’re really looking for someone who is committed to the cause and excited to connect with others.
At the Royal British Legion, we know the importance of flexibility, so we offer options like our 9-day fortnight while also considering other flexible working arrangements to suit your needs. We want you to feel supported in balancing work with life’s other joys!
You will be expected to travel regularly in the course of your work including regularly round Worcestershire. You will be contracted to your home address, where you will be expected to work, when not travelling. Please be aware a full UK driving licence is required for this role.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays), increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Very generous pension contributions, with Employer contributions ranging from 6% to 14%
- A range of flexible working options may be available, depending on your role and the needs of RBL.
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer.
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We're now The King's Trust. And we're still working for young people.
We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.
----------------------------------------------------------------------------------
Our Funding Management team are looking for someone who loves excel and has excellent attention to detail. (We have 2 x roles - a 12 month and a 6 month fixed-term contract)
This role is responsible for ensuring we maximise our restricted funds income in compliance with our funders requirements by allocating funding to grants, compiling and submitting claims and reports to Funders in a timely manner. Working effectively across the King's Trusts Delivery, Finance and Fundraising teams in a proactive manner.
The role is perfect for you if you have strong administration, reporting and time management skills along with experience of using CRM databases and excel.
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
We’re looking for an inspiring and strategic leader to join the Royal British Legion as a Regional Poppy Appeal Manager in London, however working in South and East Midlands for the first three months. In this fundamental role, you’ll lead a team of Poppy Appeal Managers across your region, supporting them to deliver one of the UK’s most recognised and respected fundraising campaigns. It’s a fantastic opportunity to shape how the Poppy Appeal is delivered locally, all while making a lasting difference to the Armed Forces community.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You’ll be responsible for guiding your team to meet income and contribution targets, ensuring all activity is carefully planned, well-resourced, and aligned with our wider fundraising strategy. With strong people management skills, you’ll lead by example – motivating your team, driving performance, and ensuring volunteers and supporters feel valued and inspired. You'll also play a key part in budget planning, compliance, and stakeholder engagement, building strong relationships with internal teams, local authorities, and community partners.
This role is perfect for someone with a background in community fundraising, volunteer management, or leading high-performing teams. If you’re passionate about people, results-driven, and excited by the challenge of bringing together communities in support of a cause that really matters, we’d love to hear from you.
At the Royal British Legion, we know the importance of flexibility, so we offer options like our 9-day fortnight while also considering other flexible working arrangements to suit your needs. We want you to feel supported in balancing work with life’s other joys!
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub. This particular role will require a full UK driving licence. The role will only require occasional travel to South and East Midlands locations during the first three months of the post. On these days, travel will be considered as your London office days.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays), increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Very generous pension contributions, with Employer contributions ranging from 6% to 14%
- A range of flexible working options may be available, depending on your role and the needs of RBL.
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer.
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Reports to: Head of Marketing, Communications and Membership
Manages: Membership Executive
Salary range: £38,251 – 47,940
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)
Job Purpose
As BSR’s Membership Manager you will be responsible for overseeing BSR’s membership offer. You’ll work on plans to recruit members across a range of roles in the rheumatology specialty and engagement tactics to ensure members are retained year on year.
Working closely with the Head of Marketing, Communications and Membership, you’ll drive forward a compelling value proposition for membership by refining our benefits package and developing tailored audience content. With responsibility for our digital-first membership engagement plans, you’ll work on strategies that drive our engagement, provide real-time feedback and give us insight into how our members behave.
You’ll lead and coach a Membership Executive to develop their skills and together, provide excellent customer service and membership experience.
Main responsibilities
Membership recruitment and retention
- Develop and execute strategies for acquiring new members
- Engage in digital outreach and in-person networking to promote BSR membership and develop a deep understanding of our audiences and the pressures they face
- Cultivate relationships with current members to ensure high retention rates and insightful feedback loops
- Monitor membership trends and adjust recruitment and retention strategies as necessary
- Support strategic networking by facilitating meetings with members and the Senior Management Team/President(s)
Customer service and member engagement
- Serve as a key point of contact for all member enquiries, providing an exceptional service
- Ensure a positive experience for new and existing members with engaging communications, including regular newsletters and lifecycle campaigns
- Organise and host events, webinars, and other member engagement activities to foster community
Database and process management
- Maintain an up-to-date and accurate membership database (CRM) and an internal super-user
- Track membership renewals, payments, and communication preferences
- Analyse membership data to identify trends, opportunities for growth, and areas for improvement
- Oversee membership billing, including invoicing, payment tracking, and collection efforts
- Monitor membership revenue and work with the finance team to report on financial performance
- Develop pricing strategies as needed
Reporting and analysis
- Prepare regular reports on membership growth, retention, engagement, and financials for the Senior Management Team and Board of Trustees
- Use data and feedback to continuously improve the membership offering from BSR
- Stay up-to-date on membership trends, membership models, and best practices to keep the BSR offer relevant
Person Specification
- Experience of working in membership or relevant customer-facing role
- Experienced in database management and working with digital collaboration tools
- Strong skills in data analytics, insight and impact measurement
- Excellent communication skills and the ability to communicate with a variety of audiences across multiple channels (including digital)
- Strong management skills to direct, support and motivate their staff to perform to high standards
- Excellent organisational skills
- Ability to build effective collaborative partnerships with internal and external stakeholders
- Strong problem-solving skills
Inclusion and Diversity statement
BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
Our values are:
- Celebratory – we celebrate the achievements in rheumatology
- Inclusive – we support everyone in the rheumatology community
- Sustainable – we work to reduce the impact of our activities on the environment
- Leading – we use our profile to drive change and support those working in the specialty
- Collaborative – we always seek to work with others to have a greater impact
To champion the specialty, influencing change and building a thriving community of best practice.
Media Manager
We have a fantastic opportunity to join a busy, high-performing public relations team here at NHS Charities Together as our Media Manager.
If you are passionate about helping the NHS tackle today’s challenges and seize tomorrow’s opportunities, and believe that through supporting NHS charities we can significantly increase the vital support given to our hospitals, community, mental health, and ambulance services, we would love to hear from you.
This is a predominantly remote role offering flexible working.
Position: Media Manager
Location: Remote with flexible working (with occasional visits to the Warwick and London offices and other locations nationally, when required)
Salary: £44,000 - 47,500 per annum, depending on experience
Hours: Full Time (35 hours per week) – two hours wellbeing time, 9 - 11am on Friday mornings
Contract: Permanent
Closing Date: Sunday 18th May
The Role
The Media Manager plays a central role at our charity, working closely with the Head of Media and Media Officer to manage the public relations function. You will be responsible for helping to develop and execute national and regional media campaigns to help people better understand our mission and motivate support.
The role is a hybrid of office and home working, requiring occasional meetings in the midlands and/or London. The frequency and location of meetings can be flexible, depending on the location and preferences of the successful candidate.
Main duties include:
• Generate regular, positive, proactive and reactive media coverage for the charity
• Proactively sell stories into the media as well as react to incoming enquiries
• Work with the Head of Media to develop and deliver impactful PR strategies
• Manage, develop and support the Media and Communications Officer
• Gather new NHS staff, member and supporter case studies
• Identify and develop high quality media pitches
• Build positive working relationships with target journalists
• Monitor and evaluate media coverage
• Develop and maintain a good working knowledge of the issues affecting the NHS
• Support liaison with DHSC and other stakeholder relationships
About You
You will have experience of leading successful media relations strategies, and excellent written and verbal communication skills. You will be creative and passionate about delivering impactful work, with the ability to be highly organised and manage your own workload.
You will have experience of:
• Developing and implementing media strategies for a high-profile organisation.
• Successfully pitching to and building relationships with national, regional and sector journalists.
• Reactive media management for an organisation in the public eye.
Benefits Include:
• 10% Employers Pension Contribution
• 28 days annual leave plus Bank Holidays as a minimum
• Flexible Working
• 2 hours per week Wellbeing time out for full time staff
• Apprenticeships, training and development opportunities
• Health Cash Plan
• Company Rewards
• Plus many more great staff benefits!
Please upload your CV and a covering letter outlining which vacancy you are interested in , your interest in the role, and how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.
Equality and Diversity
The charity is committed to inclusivity and representing the diversity of the communities it serves. We welcome and encourage applications from all backgrounds. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.
Other roles you may have experience of could include Media, PR, Public Relations, Brand, Communications, Marketing, Media Manager, PR Manager, Public Relations Manager, Media Officer, PR Officer, Public Relations Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
The u3a movement is one of the largest member organisations in the UK with over 400,000 active members. The Third Age Trust is the national charity which supports the 1,000+ u3as. We provide advice, guidance and training to u3as and their committees, to help them have the greatest impact locally. We advocate for a positive approach to later life and promote the benefits that come from membership of the u3a movement.
We have an opportunity to join our London based staff team as our Operations Manager. The Operations Manager will play a key role in ensuring the smooth and efficient running of U3A’s office operations. This role will be responsible for the day to day running of the office and be the lead for HR, Data Protection, Health and Safety as well as managing external IT suppliers.
The postholder will report to the CEO and work closely with senior leadership to ensure the u3a is a professional and well-run organisation. The role will also work closely with the PA to CEO who will be involved in areas such as HR, training and recruitment.
The client requests no contact from agencies or media sales.
Position: Project Coordinator – Service Innovation
Hours: Part-time (21 hours a week)
Contract: Fixed term contract until 25th August 2025
Location: Office - based from one of our UK National Offices, with flexibility to work remotely
Salary: Starting from £15,830 (FTE £26,384) per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Over 130,000 of us in the UK have multiple sclerosis (MS). It’s unpredictable and different for everyone. It’s often painful and exhausting, and can cause problems with how we walk, move, see, think and feel. It can make it hard for us to work, and do the things we enjoy. But it doesn’t have to be this way. We’re the MS Society – a community of people living with MS, scientists, campaigners, volunteers and fundraisers. We understand what life’s like with MS, and we support each other through the highs, lows and everything in between. And we’re driving research into more – and better – treatments for everyone.
Together, we are strong enough to stop MS.
Job Purpose:
- To provide high quality, proactive and efficient support to the service pipeline, service transformation project and service team members across the UK, whilst maintaining appropriate systems and processes to support the effective delivery of service innovation and development
- To act as a resource for colleagues offering direction through the service innovation process, assisting colleagues with document/project development and the agreed deliverables, and being available for light touch project support and guidance
- To produce regular reporting on the performance of projects and services ensuring there is oversight of support service provision within the organisation
- To contribute to the overall implementation of the Service and Support directorate objectives
Please note this is a part-time (21-hours per week) fixed term contract until 25th August 2025.
Closing date for applications: 9:00 on Tuesday 29th April 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Join the Experts in Social Media Moderation
At Social AF, we are proud to be one of the UK’s leading social media moderation agency for the third sector. Working with some of the biggest household names, we support regional, national, international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.
From delivering community management to supporting virtual fundraising events, we’ve helped our charity partners raise over £25 million through digital campaigns. As our reputation and client base continue to grow, we’re seeking an experienced and strategic Social Media Moderation Manager to lead this next phase of our journey.
Why This Role Is Exciting
You’ll play a vital role in a high-growth, purpose-driven agency that’s making a real difference. This is an opportunity to:
-
Lead the development and growth of our social media moderation service - and grow with us
-
Build and nurture long-term relationships with our charity partners
-
Grow and manage a talented team of moderators and team leaders
-
Shape how charities interact with supporters online
-
Contribute to the strategic direction of a respected and fast-growing agency
What We're Looking For
Essential Skills & Experience
-
3+ years of hands-on social media moderation experience (either directly for a charity or via moderation agency)
-
Proven experience in line managing and developing a high-performing team
-
Excellent written and verbal communication skills
-
Strong client relationship management abilities
-
Exceptional organisation and time management
-
High attention to detail and a proactive, self-starting approach
-
Flexible and adaptable under pressure
-
Strong team player with a collaborative mindset
Desirable
- Knowledge of social fundraising challenges and online supporter journeys
- Experience working within a digital agency or with multiple client accounts
- Understanding of community management metrics and reporting
How to Apply
Please read the job description in full before sending in your application. Apply by using the ‘Quick Apply’ function, please send:
-
Your CV
-
A short cover statement (max 300 words)
-
Responses to the following:
-
Please tell us about your experience of moderating charity social media accounts at scale. (Max 300 words).
-
Please tell us about your line management experience. (Max 300 words).
-
What excites you about joining Social AF? (Max 300 words)
-
Please note that we will only accept applications via the CharityJob website.
At Social AF, we are committed to building an inclusive team that reflects the diverse communities we serve. We welcome applications from candidates of all backgrounds, identities, and experiences—even if you’re not sure you meet every requirement.
The client requests no contact from agencies or media sales.
We're looking for a talented Individual Giving Manager to join our small team. The role will be responsibile for the delivery of our excellent supporter stewardship, care and retention programmes, whilst driving fundraising growth.
The Individual Giving Manager will be responsible for the development and delivery of Women for Refugee Women’s (WRW) individual giving fundraising strategy, including through a variety of income streams such as regular gifts, High Net Worth giving, corporate support, events, and legacies; to develop and deliver WRW’s support engagement journey in order to generate income from individual donors and to develop strong and long-lasting supporter relationships; to oversee and develop our stewardship retention programme; and to contribute to WRW’s overall fundraising strategy and income generation.
The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We are looking for an experienced and strategic Product Development Manager to join our dynamic team. In this exciting role, you’ll lead the development of impactful products and services, including WOW – the walk to school challenge, our flagship offer for primary schools. In doing so, you’ll be responsible for ensuring they deliver on both commercial goals and charitable purpose.
What you’ll be doing:
·Drive the development and launch of innovative, inclusive and accessible products and services that align with our values and commercial strategy.
·Spearhead the evolution of WOW to maximise its impact.
·Collaborate across teams to integrate evidence and insights into product design and user experience.
·Cultivate key external partnerships and manage suppliers to deliver high quality, ethical outcomes.
·Support marketing and sales campaigns and contribute to broader business development goals.
What we’re looking for:
·Proven experience leading successful product development initiatives
·Strong project planning, budget management, and market research skills
·Confident communicator with the ability to influence and collaborate across teams
·Experience managing digital products and external suppliers
·Understanding of procurement processes and user-centred design principles
·Commitment of Living Streets’ mission and values
Closing date: 05/05/2025 (23:59 pm)
Interviews: 15/05/2025
CVs will not be accepted
The client requests no contact from agencies or media sales.