Senior Supporter Engagement Officer Jobs in Westminster, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; Black Charity Leaders and The Social Mobility List.
The client requests no contact from agencies or media sales.
Important Note: Due to the nature of the role we will only consider applications from candidates based in or around Birmingham.
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
We are looking for people who are: passionate about addressing economic injustice, hold a deep knowledge and connection to Birmingham and are capable of working with and supporting changemakers and community groups across the city.
We have worked in Birmingham for five years and the need and urgency for our work is greater than ever, with the many live grassroots campaigns across Birmingham mobilising people to come together to save libraries, youth services and social housing. We know that a shared root cause of all of these crises is the city’s economic system.
This role leads our work across Birmingham to help build our collective capacity to analyse, strategise and take action for economic system change in the city. It will coordinate our Programme team to deliver different initiatives that support a growing movement for economic justice across the city - particularly focused on building support and engagement amongst grassroots changemakers and communities experiencing economic injustice. It will manage projects and resources, conduct programme development and delivery, oversee outreach and partnerships, changemaker recruitment and contribute to fundraising - ultimately play a key role in shaping our regional impact. This position is crucial in coordinating our work across Birmingham and driving meaningful collaboration with local and national stakeholders, in particular working collaboratively with Economic Justice Brum, a long term initiative working on local economic systems change.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here:https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
Birmingham Programme Development
- Working closely with the Programme Director and the Programme Team, lead the translation of People’s Economy’s strategy into a programme of work in Birmingham
- Working closely with the Programme Director and the Programme Team, identify the resources People’s Economy needs to deliver its strategy in Birmingham and contribute to fundraising for the organisation’s programme of work in Birmingham
- Working closely with Programme Director lead outreach and relationship building with community and civil society partners, including members of the Economic Justice Brum
- Working closely with the Head of Community, lead the development of People’s Economy’s programme of outreach and relationship building with changemakers in Birmingham including current grassroots campaigns such as Save Birmingham, Save Birmingham Youth Service (SBYS), Ladywood Unite, Save Druids Heath and the Birmingham Fair Housing Campaign.
Birmingham Programme Delivery
- Working closely with the Programme Team, coordinate the delivery of People’s Economy’s programme of work in Birmingham and ensure it is well embedded, integrated and supportive in the local economic justice landscape
- Play a leading role in our collaborative work with Economic Justice Brum ensuring consistent coordination, support and relational working
- Lead our work on developing and delivering a creative communications plan for Economic Justice Brum, as People’s Economy is its appointed communications partner
- Lead on organising the logistics and resources required to effectively deliver People’s Economy’s programme of work in Birmingham
- Working closely with the Programme Team, coordinate the monitoring, evaluation and learning of People’s Economy’s programme of work in Birmingham
- Working closely with the Programme Team, recruit and onboard changemakers from Birmingham to opportunities within People’s Economy’s training and support programmes
- With support from the Head of Training, contribute to the delivery of learning and skills sessions when appropriate
- Facilitate spaces and workshops for our changemakers, partners and other stakeholders
- Maintain relationships with changemakers from Birmingham while they are involved in People’s Economy’s programmes and act as a key point of contact
Supporting other work strands
- Feed into the development and implementation of other work strands including community building and the organisational communications strategy
Managing projects and people
- Work with the Head of People and Operations to recruit freelancers to help deliver People’s Economy’s programme work in Birmingham
- Line manage freelancers contributing to People’s Economy’s programme of work in Birmingham, and any staff roles which (in future) report to Programme Manager Birmingham
- Manage (or contribute to) non-programme projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
- Work collaboratively with the Programme Team to ensure a joined-up approach across People’s Economy’s work Financial management and income generation
- With support from the Programme Director, develop and manage budgets for programme work in Birmingham
- With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders
Financial management and income generation
- With support from the Programme Director, develop and manage budgets for programme work in Birmingham
- With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
This is a standalone role and so it is very hands on with responsibility for all transactional tasks, including recruitment, payroll, pensions, training etc. You’ll also work particularly closely with senior managers to attract, retain and develop a diverse and talented team. You’ll promote a culture of learning and collaboration across the organisation, ensuring that Muscular Dystrophy UK complies with all relevant employment legislation and best practice.
We welcome applications from candidates working at Manager level, who want to step up to their first Head role. We are looking for candidates that are comfortable to work on an operational as well as strategic level.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, London SE1).
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic animal charity to recruit their Communications Officer
The charity offers a flexible working environment, with Hybrid or Remote working from their London head office as required.
In this role, you will pro-actively deliver and support the communications and campaigns projects and activities. Your work will range from ensuring working animals are represented in the global news agenda, to raising awareness of organisational and income-generating activities, in line with our strategy.
Key Responsibilities:
Media and PR
· Deliver local, national and international PR (both online and offline), supporting awareness-raising, global programmes, emergency, fundraising and advocacy activities and campaigns.
· Implement media plans in line with the global fundraising, marketing and communications strategy and in support of communications KPIs.
· Organise PR engagements and activities for media and other stakeholders as required.
· Produce and distribute press releases, articles, statements, case studies, Q&A sheets, position statements, briefings, press packs and other media materials.
· Identify opportunities for, and support the development of, appropriate content (video, imagery etc) for media release.
· Act as a first point of contact for media enquiries, providing out-of-hours media cover as required, including weekends.
Communications and Campaigns
· Work with the Communications and Campaigns team and colleagues to plan and implement strategic communications designed to grow awareness and understanding of the charity’s work and support income generation activities.
· Work with Global Programmes staff to identify and realise potential stories of geopolitical importance (e.g. conflict and security, climate, food security, gender issues).
· Work with the Global Programmes team to realise opportunities arising from advocacy work.
· Support awareness day campaign activity, e.g. International Working Animal Day.
· Support the development of the ambassador programme, liaising with high-profile public figures, journalists, politicians and celebrities to assist in delivering media coverage.
Brand and Content
· Write copy for publications, marketing materials and digital channels, such as the website and social media.
· Work with the Senior Content Officer, in-country teams and freelancers, to develop, catalogue and select content (photography, video, case studies).
· Oversee the production of promotional materials as required.
Person Specification:
· Experience of working in a busy press or communications environment, including interacting with national media.
· Knowledge of charity/not-for-profit communications.
· Excellent knowledge of the UK media environment, including print, broadcast and digital.
· Expertise in managing both reactive and proactive media relations.
· An experienced writer, with the ability to produce engaging, persuasive copy that is tailored to the needs of particular audiences.
· Experience of digital communications, including writing for the web.
· Experience of media contacts databases, such as Gorkana/Cision.
· Experience of project management and delivering projects on budget and within deadline.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
The Co-Director of Strategy & Finance works closely with the Co-Director of Operations to ensure the sustainability, growth and success of Hackney Playbus and to ensure that families are placed at the heart of the charity's work.
All Hackney Playbus employees and volunteers demonstrate the Hackney Playbus ethos and values by working positively as part of a team, delivering high quality services to children and families and by creating a culture where all are welcomed, valued and supported.
The Principal duties and responsibilities will be as follows:
Governance
Ensuring that the charity is legally compliant, compliant with requirements of the Charity Commission and has the correct insurances in place for the charity’s activities and that these are reviewed annually.
Ensure systems are in place for the Board of Trustees to fulfil its statutory responsibilities and exercise effective control of the charity's affairs. Support trustee recruitment in line with Hackney Playbus procedures.
Ensure policies and guidelines are appropriate for the charity’s work and reviewed regularly by the Trustees, including annual reviews of Children’s Safeguarding, Data Protection policies and the Risk Register developing policy proposals as necessary
Report quarterly or as required to the Board of Trustees on progress against key strategic objectives, providing information and explaining performance
Strategic
To work with Trustees to ensure the charity’s vision, mission and strategic plans are reviewed in conjunction with key stakeholders including Hackney Playbus staff, volunteers and families.
To take Joint responsibility for achieving, monitoring and reporting on performance against targets in all areas of charity’s activities taking action as required
To be open to feedback and ideas for innovation and change while delivering consistent and reliable services
To develop a culture of continuous improvement throughout all aspects of the charity's work.
Financial
Ensure that income is maintained, expenditure controlled in line with budgets and potential risks are identified and managed
Draw up an annual budget for approval by Trustees
Liaise with appointed bookkeeper, ensuring timely payment of bills, invoicing for services, chasing of invoices for payment and maintenance of petty cash systems
Prepare contracts, apply for tenders, negotiate and agree contracts, service level agreements and acknowledge receipt of funds as required.
Oversee expenditure and management accounts ensuring that income and expenditure is monitored and reported quarterly to Trustees
Organise independent examination of accounts with appointed accountant
Review and make recommendations to maintain or change arrangements with accountants, bookkeepers and payroll service providers.
Income Generation
Develop income generation strategies to maintain and enhance levels of funding from existing sources and develop new funding streams
Work closely with and provide support to the Fundraising Officer on funding applications to ensure continuous and sufficient income
Work closely with the Co-Director of Operations to ensure that monitoring reports are submitted to funders in line with requirements.
HR
Recruit staff as required
Support and supervise Administration and Fundraising Officers
Ensure HR policies, procedures and staff contracts are relevant and reviewed regularly to ensure they are fit for purpose.
Promotion of Charity
Maintain effective networks with supporters and stakeholders
Network externally and develop partnerships to improve impact and sustainability
Ensure charity is presented in an appropriate and professional manner to its stakeholders including website, social media, annual, impact and reports
Represent the charity in public forums and produce or commission written/digital material for promotion
Asset Management
Overall responsibility for asset management including Playbus vehicles, premises management, IT, utilities and other overheads.
Other Duties
To participate in internal/external meetings and training
To participate in annual appraisal by appointed Trustee from the Boardof Trustees
To uphold Hackney Playbus policies and procedures including Children's Safeguarding.
Hackney Playbus believes that all children under five living in Hackney should share the same opportunities to grow, thrive, and reach their potential
The client requests no contact from agencies or media sales.
The Alan Turing Institute
Named in honour of Alan Turing, the Institute is a place for inspiring, exciting work and we need passionate, sharp, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better.
Please find more information about us here
BACKGROUND
The External Communications Officer forms part of the Communications and Engagement Directorate, reporting into the Senior External Communications Manager. Given the growth of the Institute, the external communications officer would join a busy team in a vibrant and energetic communications and marketing department. The postholder manages a wide portfolio of projects, announcements and collaborations, working with stakeholders and partner organisation at the local, national and international level. The External Communications Officer will provide proactive comms planning and project management, media support, advice and expertise on matters relating to the Institute’s external communications.
CANDIDATE PROFILE
We’re seeking a candidate with strong written & oral communication skills and demonstrable experience of collaborating with peers & technical experts to create engaging, insight driven communication plans. You should have strong knowledge of current communication industry trends and experience in working with the media in a press office or communications environment. The ideal candidate will be comfortable with liaising and influencing a diverse range of stakeholders and be able to work flexibly whilst managing a varied workload to tight deadlines.
DUTIES AND AREAS OF RESPONSIBILITY
External communications
- Support priority Turing projects (such as our grand challenges) by being a key contact point for research teams, providing trusted advice and working with your colleagues in the wider comms and engagement directorate to create and deliver related communications plans
- Create content for the organisation’s social media and website
- Sourcing, writing or editing accurate and creative content such as newsletter articles, blogs, case studies, researcher spotlights or briefing documents
- Deputise for the Senior External Communications Manager where required
Media relations
- Monitor media coverage and prepare regular evaluation reports
- Coordinate media activities, arranging spokespeople for interviews, attending press conferences and preparing necessary briefings
- Advise senior staff members on written responses to the media, proofreading and rewriting statements as needed
- Ensure timely response to media enquiries, manage shared inbox and occasionally be on--call when required
- Develop and maintain relationships with key journalists and external partners
- Identify potential opportunities for media outreach, work with Institute partners and outside organisations to co-ordinate, write and disseminate press materials.
- Manage announcements, liaising with colleagues across the Directorate to co-ordinate website and internal communications messages
Person Specification
- Experience of working with the media in a press office or communications environment, and or journalistic experience
- At least one years’ coordinator level experience in a fast-paced communications, media or press office environment
- Experience of planning communication activities such as announcements, projects or campaigns
- Ability to work with complex information, make it accessible/strong writing skills and ability to work with experts
- Experience of Microsoft applications
- Interest and/or knowledge of media outreach
- Experience of fielding, handling media enquiries
Please see our portal for a full breakdown of the Job Description.
BACKGROUND
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York. Our team in the UK works to raise IRC’s international profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Brussels, Geneva and Stockholm.
The Purpose of the Role
The Executive Director, IRC UK is responsible for delivering all of IRC’s targets in the UK, particularly with respect to fundraising, advocacy and communications but also UK finance, operations, and people and culture. The Executive Director leads the UK Senior Management Team.
An important objective for the Executive Director IRC UK will be maintaining the UK as a net contributing office within the IRC and to broaden, deepen and make more sustainable the IRC’s access to funding in the UK. This must be through a compelling and relevant external engagement strategy that harnesses the best of our programming globally.
Reporting to the Senior Vice President, IRC Europe and the UK Board of Trustees, the role provides organisational and staff leadership and accountability to IRC UK in a shared management structure. The Executive Director, IRC UK works closely with members of the IRC Senior Leadership Team for Europe to form and implement the departmental organisational agenda.
Given this matrix management structure, it will be critical to the continued success of IRC UK that the Executive Director, IRC UK build a highly effective team by influencing and collaborating with senior leaders across Europe and the global organisation.
KEY ACCOUNTABILITIES
• Leadership Motivate and build a highly effective and collaborative UK senior team to deliver performance against targets in private and statutory fundraising, advocacy and communications.
• Support the board in delivering its objective to ensure governance and oversight in line with UK statutory obligations e.g. charities Commission and Companies house requirements
• Ensure that the UK Board is aware of and engaging effectively with IRC UK strategic priorities, and lead all ongoing Board engagement,
• Embed a high-performing, “can do” culture across IRC UK which brings together contributions from all functions.
• Provide effective and collaborative matrix management along with colleagues in regional functions in Europe (i.e. communications, policy and advocacy, HR, Finance and Operations) and IRC’s global award management and technical units.
• Leadership of an office of around 250 staff, including staff in UK focused positions and also UK based international staff
• Communicate corporate values both internally and externally and lead by example in organisational ethics and morals.
• Champion Gender, Equality, Diversity and Inclusion for IRC-UK
Stakeholder Engagement and Public Representation
• Develop a stakeholder engagement plan across our various internal and external stakeholder groups.
• Act as an effective ambassador with external stakeholders including government, institutional donors , corporate and private funders in the UK, in close collaboration with the SVP Europe.
• Effectively represent IRC as a member Trustee and engage with the Disasters Emergency Committee (DEC)
• Effectively represent IRC and engage IRC Patron
• Act as a compelling spokesperson to share IRC’s positions in British media and publicly advocate for IRC policy priorities
• Effectively engage with all media and opinion-forming organisations to protect and enhance the reputation and visibility of IRC UK.
• Develop a strong relationship with UK charities and regulators to proactively improve the standing of the organisation, and ensure its compliance on all reporting requirements.
Planning, Delivery and Performance
• Take overall accountability for achieving agreed performance measures in all areas of the IRC UK’s activities e.g. Resettlement Asylum and Integration (RAI) programme, particularly fundraising, communications and advocacy in the UK.
• Define and monitor the effectiveness of IRC UK’s operating model to ensure quality, service and cost-effective management of resources.
• Define and track key performance indicators with the UK Senior Management Team to ensure and report on delivery of objectives.
• Contribute to the IRC 2020-25 strategic planning process by coordinating the input from the UK as required by the SVP Europe and the Global Strategy Unit.
• Review management and financial reporting and statements to determine progress and status in attaining objectives, and revise plans in accordance with current conditions.
Governance
• Represent IRC UK at the Europe Senior Management Team meetings.
• Lead the IRC UK Senior Management Team.
• A member of the Global Senior Leaders’ Group led by the IRC President.
• Report to the IRC UK Board of Trustees and prepare three annual Board meetings.
• Create sustainable and effective internal structures between global functional departments and the UK office.
• Ensure IRC UK operates effectively within all relevant statutory, regulatory and quality frameworks and to the highest ethical and governance standards.
• Ensure effective financial and operational controls are in place for the organisation including systems to ensure fundraising operates on a highly ethical basis.
• Oversee an appropriate risk management culture and process.
PERSON SPECIFICATION
Essential Experience:
• Significant experience in leading, managing and executing across complex not-for-profit organisations including leading Senior Management Teams.
• Track record of advocacy and influencing senior stakeholders across government, business and other not-for-profit organisations.Track record of being a spokesperson and public advocate on humanitarian or related topics
Skills, Knowledge and Qualifications:
• Strong fundraising skills and track record of driving fundraising results.
• Ability to build strong relationships across a complex, matrixed stakeholder map evidenced by moving stakeholder groups to action. Proven track-record in building consensus.
• Flexibility and the ability to thrive in a global matrixed environment.
• Excellent diplomatic and negotiation skills.
• Strong understanding of, and networks in, the UK not-for-profit and policy environments.
• A deep, observable and passionate commitment to IRC’s mission.
• Superb written and verbal communication skills.
Desirable:
• Experience in an executive leadership position in an international organisation.
• Experience in the overseas aid sector.
About us
Mind in Tower Hamlets, Newham & Redbridge (Mind THNR) is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported. We provide an extensive range of support services- including for those in crisis, through our work in Tower Hamlets, Newham and Redbridge.
The Role
We have an exciting opportunity to join us in the brand new role of Governance and Executive Officer.
You will provide proactive and efficient secretariat and administrative support to the Executive and Non-Executive Teams, working closely with the Leadership Team to support the fulfilment of their day-to-day tasks and strategic objectives.
The role includes supporting and organising meetings and reports, and minuting of executive meetings. In addition to general PA and administrative duties, you will provide a cohesive secretariat function to support the smooth and efficient operation of the Mind THNR Board and its sub-committees.
You will work closely with the Leadership Team to set agendas, monitor action logs, and provide a high level of support to the Board. You will share collective responsibility for supporting the delivery of business objectives, through active engagement and collaboration with colleagues at all levels in the organisation
This role is flexible in terms of days and hours, although you need to attend Board meetings in person, once a quarter in the evening and committee meetings, which are also in the evening, but on line, so three evening meetings a quarter. We are based in a beautiful office in Tower Hamlets, with lots of outside space and a café, so ideally you would be present in the office two or three days a week ( if full time).
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. The majority of our staff and trustees have live experienced of mental health.
How to apply
You will need to:
- Submit a comprehensive CV and supporting statement
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
Closing Date: Sunday 3 November
Interview date: 7 November (likely to be in person)
You will also be required to provide proof of your eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Admissions and Recruitment Coordinator
Reporting to: Volunteer Admissions Lead
Contract: Permanent, Full Time
Salary: £26k FTE
Base: Hybrid, home and London office
Benefits:
- Enhanced policies including 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Remote and flexible working;
- Company Health Insurance;
- Excellent opportunities for training and career progression.
Please click apply to visit our careers portal and see our candidate pack for this role.
About Mental Health Innovations (MHI)
Founded in November 2017 following the success of The Royal Foundation’s ‘Heads Together’ campaign, it launched its first product, Shout, in 2019. Shout is a free, confidential, 24/7 text message service for anybody to text when they may be struggling with anxiety, loneliness or depression through to self harm or suicidal thoughts.
Job Purpose:
To support the recruitment and admission of new volunteers, promoting volunteering opportunities and completing background checks.
Key Responsibilities
- Ask for and check references for new volunteers
- Coordinate and attend volunteer recruitment events, such as Universities; organise volunteers and staff to support
- Follow up with prospective volunteers to encourage them to apply
- Work with the Communications team to promote volunteering opportunities online
- Coordinate and run regular information sessions for prospective volunteers to explain the volunteering opportunities
- Initiate contact with volunteers and trainees to process DBS/PVG/police vetting checks as required
- Check the status of volunteers who are part of the relevant Update Service
- Proactively monitor and follow up on the progress of checks to keep on top of weekly targets
- Coordinate video calls to verify ID documents, checking documents with utmost attention to detail
- Handle queries on checks, and troubleshoot cases such as missing documentation or anything outside the accepted DBS/PVG/police vetting procedure
- Liaise with our selected external provider for any queries
- Escalate disclosures to a panel for review, if required
- Accurately update outcome information for each volunteer
- Ensure the confidentiality of volunteer information is maintained and securely discard volunteer documentation once checks are complete
- Utilise tools such as Jira, Salesforce and effectively
- Provide regular progress reports to the Volunteer Admissions Lead and Head of Volunteers
- Undertake other ad-hoc tasks commensurate with the role as necessary
Essential Criteria
- High levels of patience, and willingness to carry out repetitive tasks
- Good all round computer skills
- Highly organised and meticulous attention to detail
- Ability to maintain confidentiality and exercise discretion
- Troubleshooting skills and a logical approach to problem-solving
- Excellent communicator, both written and verbal, to a wide range of audiences
- Experience of recruiting, supporting and working with volunteers
- Flexible approach to work, with a willingness to work occasional evenings
- A team player
Desirable Criteria
- Ability to manage own time effectively, prioritising work demands and meet deadlines with minimum supervision
- Be creative and an innovative thinker
- Working knowledge of one or more of these tools/products:
-
- Salesforce
- JIRA
- G-suite
- Knowledge of GDPR (main concepts and principles)
We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
The client requests no contact from agencies or media sales.
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to guests who access Sufra’s Food Bank, Community Kitchen and the Community Wellbeing Project. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, wellbeing, money management and access to training and employment services. The post-holder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits with a strong focus on achieving tangible outcomes for our guests.
We understand that working in the charity sector can be both deeply rewarding and demanding, we provide comprehensive training and support so our team can expand their skills and take on new challenges. We are looking for an General Advice Officer who is passionate, reflective and ambitious about bringing about positive change for our guests. The right candidate should be empathetic and patient, skilled at problem-solving, highly organised and diligent.
This is more than just a job; it’s an opportunity to make a lasting difference in the lives of our guests. We encourage applications from individuals of all backgrounds and life experiences, as we believe this diversity makes us better able to serve the diverse communities of Brent.
We are looking for an exceptionally committed individual who is willing to go the extra mile. If you are dedicated to bringing about positive change for some of the most marginalised communities in Brent through advice, we would love to hear from you!
The client requests no contact from agencies or media sales.
Parliamentary Affairs Officer
Do you want to influence politicians and decisions makers on how they can benefit people with a learning disability? Do you have a good understanding of parliamentary processes? Great, we may have an exciting role for you.
Mencap are recruiting for a Parliamentary Affairs Officer on a full time (37.5 hours per week) permanent contract. We are flexible with where you do your work, but we would love you to work in our London office once a week, more if you wish to.
Your primary role as a Parliamentary Affairs Officer is to support our work in Parliament and across Whitehall by helping to build and maintain relationships with MPs, Peers, Ministers and Civil Servants. You will work to actively bring the lived experience of people with a learning disability and their families into the heart of parliamentary debate as well as to the ear of key decision makers. You will be working with the Public Affairs and Parliamentary Manager on briefings, legislative work, and parliamentary engagement as well as aiding the organisation of the All Party Parliamentary Group on Learning Disability.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
What will the Parliamentary Affairs Officer do?
- Contribute to delivering Mencap’s public affairs strategy in Westminster, including briefings for debates and questions and influencing bills.
- Build and maintain relationships with key stakeholders including MPs, Peers, Ministers and their staff as well as Civil Servants, stakeholders and coalitions across the charity sector.
- Monitor Parliamentary business, highlight opportunities to build Mencap’s influence and identify developments that might negatively impact the charity or people with a learning disability.
- Work with colleagues across Mencap to design and deliver Parliamentary elements of Mencap’s campaigns.
- Support people with a learning disability to engage with Parliamentarians through the APPG on Learning Disability and to meet with MPs.
What you will bring
- A commitment to improving the lives of people with a learning disability
- The ability to work collaboratively with colleagues and external partners
- The confidence to challenge senior decision makers and influencers
- A good understanding of parliamentary processes and how to influence them
Your experience
- Experience or a good understanding of how to engage with Parliamentarians and Civil Servants and the legislative process.
- Strong written and oral communications skills and ability to tailor messaging for different audiences
- Experience of working with colleagues across different teams
Please apply now with an up to date CV. This role will close on Thursday 24th October and interviews will take place shortly afterwards.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
- 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
- Service related sick pay when 6 month probation is completed
- Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
- Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
- Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
- Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
- Providing advice through our help lines and web sites
Our Head of Membership Services will lead the development and implementation of an ambitious membership strategy and engagement plan, ensuring our offer remains competitive and meaningful, meets our members’ needs, and is responsive to feedback.
In this senior management role, you will be responsible for strategic and operational leadership of the membership team, ensuring that members have a positive and engaging experience, that their voices and interests are heard within RCEW, and their interests represented in decision-making.
You will lead on supporting our members to work within the framework of the Rape Crisis National Service Standards (2024), producing and updating guidance and information as necessary and facilitate the sharing of best practice through peer support spaces.
We require the post holder to be female - Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies. RCEW and local Rape Crisis Centres provide space where women and children who have experienced sexual violence and abuse are supported and can access services.
The client requests no contact from agencies or media sales.
WaterAid UK Internal Communications and Engagement Partner
Contract: Permanent, Part Time (3 or 4 days per week)
Location: The role can be based in the UK or one of the following WaterAid Country Programmes - Nigeria, Kenya, or South Africa (Pretoria), subject to right-to-work eligibility in the respective countries.
If the successful candidate is based in the UK, the contract base would be in Canary Wharf, London. We support and enjoy a hybrid working environment. A minimum of 40% of working time is spent face to face, either in the London office for coordination, collaboration and connectivity across the team, or as a result of external engagement or travel for WaterAid.
Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
- UK, London: Grade 3 - £48, 314 - £50, 729 per annum (pro-rated to the working hours) with excellent benefits
- South Africa, Pretoria: Grade F - 827,550 - 1,034,437 (ZAR) per annum (pro-rated to the working hours) plus benefits
- Nigeria, Abuja: Grade F - 18,397,645 - 23,445,232 (NGN) per annum (pro-rated to the working hours) plus 33% of basic pay in allowances
- Kenya: Competitive package
About WaterAid:
Want to use your strong skills in strategic internal communications and engagement to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as our new WaterAid UK Internal Communications and Engagement Partner to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
This role reports into the WaterAid UK People Director, with a dotted line into the Global Internal Communications and Engagement Lead. As our strategic and creative WaterAid UK Internal Communications and Engagement Partner, you will play a crucial role in the newly formed WaterAid UK People Team. The WaterAid UK People Team supports the whole of WaterAid UK - this includes staff in the UK office, UK country programmes and regional offices.
About the Role:
You will play a vital role in ensuring our internal communications inspire and inform WaterAid UK staff, both within the UK and across Africa and South Asia. Your focus will be to foster a sense of engagement, inclusion, and connection amongst staff - helping them feel linked to each other, the global organisation, and our shared purpose. Ultimately, your efforts will contribute to creating a positive and fulfilling employee experience for all WaterAid UK staff.
In this role, you will serve as a strategic business partner and trusted advisor to key senior leaders in WaterAid UK, including the Chief Executive for WaterAid UK. You will provide guidance and coaching, working closely with them to craft internal communications that foster trust and enhance employee engagement across the organisation.
You'll also:
- Create engaging content relevant for WaterAid UK staff, including news stories for WaterAid's intranet, videos, visual assets etc.
- Provide counsel and deliver informative, accurate and sensitive internal communications in the event of a crisis impacting WaterAid UK.
- Manage the WaterAid UK webinar and events calendar
- Partner with the WaterAid UK People Director on follow-up and support to WaterAid UK on WaterAid's annual employee engagement surveys.
- Lead on the engagement approach for WaterAid UK Alumni
- Project lead any internal communications and engagement projects for WaterAid UK, including the WaterAid UK long service recognition awards.
- Proactively maintain expert knowledge about latest trends in internal communication and employee engagement and use this to support the creation of effective, inclusive and impactful internal communications for WaterAid UK
About You:
- To be a credible advisor and thinking partner
- Proven experience of providing strategic internal communications support to senior leaders
- Excellent interpersonal skills with an ability to build collaborative and trusting relationships with a wide variety of contacts across WaterAid UK.
- Expert knowledge and experience of internal communications and employee engagement approaches and practice
- Outstanding written and verbal communication skills, with accuracy and keen attention to detail, with strengths in storytelling and the ability to create high quality, sometimes sensitive, communications to a diverse range and level of stakeholders
- Extremely creative and innovative, with a willingness to go above and beyond to create engaging and inspiring internal communications content by crafting compelling messages using a variety of digital channels.
- Be a team player, able to work in a collaborative way
- Highly organised, able to prioritise, plan and manage a demanding workload with multiple deadlines.
Closing date: Applications will close at 23:59 on Sunday, 27th October. 2024. Availability for first round interviews via video call on Thurs 7th and Fri 8th November 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
‘Ataxia’ is an umbrella term for a group of neurological disorders that affect balance, coordination and speech. A serious but rare condition thought to affect 12,000 adults and around 500 children in the UK. We provide advocacy and support those affected. We are actively involved as the patient voice for the first USA approved drug for the condition.
Position: Head of Fundraising & Communciations
Responsible to: CEO
Location: Hybrid working is offered to all staff. All full time staff should come into the office a minumum of two days per week. Our office is based in Highgate, London.
Hours: 35 hours per week (full-time), core hours of 10am–4pm
Salary: £55,000 per annum
Annual leave and benefits:
- 25 days annual leave pro rata rising by one day per year to 30 days
- 5% contribution to a personal pension plan
- Employee assistance scheme
- Comprehensive flexible working policy
- Season ticket loan available
- Bike-2-Work Scheme
- Accredited Living Wage Employer
- Birthdays off
- 24/7 Employee Assistance Programme
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and a cover letter.
We are aiming to hold first-round interviews in the week commencing 7th October; final interviews are due to take place in the week commencing 21st October.
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
Please review the full job description, person specification and further information on our benefits in the 'job pack' which is attached to this job advert.
The client requests no contact from agencies or media sales.
We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic team during an exciting period of growth for the organisation. This newly created role will be crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity. It will include identifying new funding opportunities as well as producing several initiatives including building our regular donors, corporate partnerships and legacy campaigns.
We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.
This senior role will be part of our communications and fundraising team reporting to the Marketing Director and managing one member of staff initially.
This position offers an exciting opportunity for someone who is driven, innovative, and committed to making a positive impact across Neuroendocrine Cancer UK (NCUK).
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.