Senior Hr Business Partner Jobs
Refuge is the largest domestic abuse organisation in England. On any given day, our services support thousands of women and their children, helping them to overcome the physical, emotional, financial, and logistical impacts of abuse and rebuild their lives — free from fear.
We are currently recruiting for a Deputy Director, Technology who will be the lead technology expert for the organisation. This is a new role offering the scope to shape Refuge’s response to the technology challenges we face in executing our strategy and achieving our mission.
We are looking for someone with a proven track record in delivering high-quality IT support service through effective contract management of the recently appointed outsourcing company, including the resolution of any remaining on-boarding issues. You will bring a strong understanding of IT security practices, regulatory compliance, and cyber security protocols. You will also be a trusted advisor for senior colleagues, providing expertise, identifying opportunities, and delivering solutions for modernisation, automation, and cost optimisation across the organisation. You will provide advice and technical guidance to teams who manage their own applications and systems (Finance, Fundraising, People and Culture, Helpline) and manage the procurement of new IT software solutions with key investments in case management, housing management and finance systems in the early planning stages. And you will take management responsibility for Refuge’s well-established and respected Data and Performance team, ensuring we continue to report to funders on standards of performance across our services.
If this sounds like you, we’d love to meet you.
Closing Date: 09:00am 11 November 2024
Interview Date: 21 and 22 November 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Associate Director of Finance & Operations
Job title: Associate Director of Finance & Operations
Purpose: Provide leadership to ensure the efficient and effective management of operations, people, finance, security, and compliance, ensuring excellence across these areas.
Responsible to: CEO
Responsible for: HR Business Partner, Operations Officer, Finance Officer (Part-time), Finance Lead (Part-time)
Working with: Senior management team, programmes team, colleagues in other departments and stakeholders as necessary.
Grade and Salary: GBP 65,000
Location: London, UK (Hybrid with at least 2 days in the London office)
Post: Full-time
Period: Permanent
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
ABOUT THE ROLE
We are seeking a dynamic and experienced Associate Director to join RedR and its Senior Leadership Team (SLT) to oversee the efficient and effective functioning of our organisation's key operational areas, including Operations, People Management, Finance, Security and Compliance. The Associate Director will play a pivotal role as part of the SLT in ensuring the smooth implementation of our humanitarian programmes while upholding the highest standards of excellence, accountability, integrity, collaboration and lifelong learning.
You will have a deep understanding of how to deliver programmes in a humanitarian context in a safe, secure and compliant manner. You will enhance delivery through standard operating procedures across the organisation and lead by doing.
MAIN DUTIES AND RESPONSIBILITIES
Financial Management
You will lead a finance team of 2 (both part-time), responsible for excellent financial management, controls, reporting, budgeting, and auditing (both internal and external) including:
- Maintaining up-to-date financial records, including processing invoices, payments, and managing accounts payable and receivable.
- Month-end and year-end closing procedures.
- Ensure compliance with accounting standards and regulations.
- Lead the budgeting and forecasting processes, managing cashflow.
- Oversee payroll processing and reimbursement procedures.
- Analysis of financial data and preparation of reports for leadership review.
- Set standards for programme staff on financial budgeting and reporting
- Stay informed about changes in accounting regulations and best practices.
- Lead the improvement of finance and accounting processes and systems.
- Prepare consolidated Financial Statements in accordance with Charity SORP FRS 102.
- Lead on external audits to ensure that all external audit requirements are met in the UK and Jordan and associated statutory reporting (e.g. to HMRC).
- Lead on regular internal audits and apply learnings in improving systems.
- Lead on fraud and corruption prevention and response, and cyber security.
- Work with SLT and business teams to prepare UK and overseas regulatory annual reporting.
- Actively engage in the Finance, Audit and Risk Committee meetings, leading on behalf of the SLT.
Operational Delivery
You will systematically enhance, streamline and optimise operational processes and systems to enhance delivery and security of people. You will lead on efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, facilities and vendor management. You will be supported by an operations officer to deliver this role:
- Provide administrative support to the Operations, IT functions of the organisation.
- Leading process improvement and renewals (e.g. insurance) across Operations, (e.g. IT, security).
- Enhancing adherence to organisational systems, e.g. Office 365, Sharepoint, Salesforce, ensuring the organisation becomes more efficient and effective in how it works.
- Lead any country registration, reporting, resourcing requirements, ensuring compliance and adherence to RedR policies.
- Lead on policy review, updates and roll out.
- Maintain RedR’s risk register and ensure its regular review throughout the organisation.
- Leading a robust approach to data security.
- Ensure the delivery of best practice security management through risk management, situational analysis, assessment, plan implementation, monitoring and evaluation, continuity and crisis planning and leadership. Lead the delivery of security management standard operating practice, protocols and procedures to support programmes and staff in the field.
- Actively engage in the Senior Leadership Team.
- Lead the preparation of monthly All Hands and Quarterly Team Meetings; and preparation for Board meetings.
People & Culture
- You will lead the People & Culture function at RedR and be supported in that coordination by a HR business partner.
- Implement HR policies and procedures to support a diverse workforce including employees, consultants and Associate trainers and members.
- Supporting a positive and healthy working culture across the organisation.
- Enshrine best practice people processes including in recruitment, onboarding, professional development and performance management.
- Manage any organisational change management processes and ensure that RedR UK’s culture and values are embedded across the organisation.
- Analyse resource requirements and utilisation across programmes, providing insights and recommendations; collaborate with programmes to develop strategies for optimising resource allocation and utilisation. Establish mechanisms for ongoing monitoring of resource allocation and utilisation across programmes.
- Foster collaboration across teams for effectiveness and efficiency, to avoid duplication, achieve a consistent approach and to improve quality.
RedR UK Leadership
- Provide direction and leadership to the organisation's finance, operational and people functions, aligning them with the overall mission and objectives.
- Collaborate with the Senior Leadership Team in delivering RedR UK’s 2025-27 strategy.
- Lead on change management and strategic initiatives for RedR.
- Manage a process of regular and effective communication and reporting across RedR, where lessons are learned, analysed, and applied.
- Work with other RedR organisations to develop the RedR family as a global brand, investigating synergies and economies of scale between the organisations.
- Foster a positive and resilient team culture that embraces and adapts to change, promoting innovation and continuous improvement.
Key competencies
Achieving Results:
- Operationalises strategy decisions to make significant gains.
- Leads major initiatives to streamline operations, enhance productivity, and ensure best practice.
- Drives the adoption of best practices, constantly seeking ways to improve operational excellence.
- Considers wider implications of decisions to ensure comprehensive results.
Engaging with Stakeholders:
- Cultivates strong relationships with internal and external stakeholders, to achieve shared goals and foster a culture of cooperation.
- Manages stakeholder expectations effectively, resolving conflicts and building consensus around operational changes.
- Senior representation of the organisation with stakeholders.
Humanitarian Learning Principles and Practices:
- Advocates for the importance of key humanitarian principles within the organisation and among stakeholders.
- Promotes a culture of continuous learning and adaptation within the organisation.
- Promotes a culture of well-being and duty of care.
Managing Projects:
- Thinks ahead to long-term goals while maintaining focus on present tasks.
- Leads the planning, analyses, implementation, and evaluation of projects and initiatives.
- Creates and supports flexibility through quick adaptation to change.
Demonstrating Leadership:
- Inspires and motivates staff to perform at their best, fostering a culture of collaboration, excellence, accountability, and integrity.
- Leads by example, demonstrating ethical leadership and a commitment to the organisation's mission and values.
- Provides mentorship, coaching, and professional development opportunities to staff, empowering them to grow and succeed.
Technical Expertise:
- Masters comprehensive technical expertise.
- Directs integration of technical skills.
- Applies rigorous technical standards ensuring exceptional quality.
PERSON SPECIFICATION
Essential
- Demonstrated commitment to the mission and values of RedR UK and a deep understanding of key humanitarian principles.
- Proven track record of senior management expertise in a humanitarian context specific to finance, operations, and people.
- Proficiency in data analysis with a keen understanding of performance and operational metrics.
- Extensive experience in and security management within the humanitarian sector across fragile and conflict affected states.
- Experience with procurement, contracting and compliance requirements of key donors including USAID, FCDO and UN agencies.
- Familiarity with systems including Salesforce, QuickBooks, Dext, Sharepoint, and Excel.
- Ability to navigate and thrive within a dynamic environment, exhibiting flexibility and resilience within a small organisation.
- Exceptional people management skills in international contexts.
Expected Interview Dates
First Interview: Week of 25 November 2024
Second Interview: Week of 2 December 2024
What We Offer: Your well-being, our priority
At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being. Benefits include:
-
23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave.
- 5% employer pension contribution involving dependants
- 3 paid days annually to volunteer for causes you care about
- 5 days of paid study leave
- Employee Assistance Programme
- Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service.
- Life assurance coverage equalling four times your salary.
- Up to 10 days compassionate leave for family emergencies, 5 days dependent leave.
Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us.
Could this be you?
Please send your CV and one-page cover letter. We will be hiring on rolling basis.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
As the Philanthropy Manager, you will oversee the development of existing high-net-worth (HNW) donors and cultivate new high-net-worth prospects. You will work closely with key Third Party supporters to establish our presence nationally. A key part of your role will be to strategise to identify new high-net-worth donors and create long-term relationships, ensuring that Muslim Aid becomes their charity of choice. You will also collaborate closely with fundraising and supporter services to organise tactical, innovative, bespoke, and strategic events that meet the needs of high-net-worth donors and maximise major gifts like no other.
About the Role:
- Develop a three-year high-net donor strategy with stakeholders that drives long-term sustainable revenue and year on year growth.
- Develop short-, medium- and long-term strategies to maintain engagement, retention and increase revenue with existing and prospective donors that supports our organisational strategy.
- Design and evaluate business plans to maximise return on investment and drive continuous improvements.
- Develop a full Philanthropy & Legacy system to review fundraising forecasts, review progress and implement quarterly tactical activation plans to recover potential losses.
- Develop and manage annual philanthropy budgets and KPI’s in line with 5-year strategy.
- Be a Brand ambassador ensuring that all external engagements align with the organisation’s values and messaging.
About You:
To be successful in this role, you will need:
- Significant experience in fundraising, corporate relationship and/or high-net donor development.
- Proven track record in implementing corporate / business / high-net donor strategy and achieving challenging targets.
- Knowledge of a wide range of fundraising mechanisms including CRM, sponsorship, brand association and employee fundraising.
- Building and managing stakeholder networks.
- Ability to work within a team structure as well as independently, be creative, take initiative, be attentive to detail and possess excellent interpersonal communication skills.
Why you should apply:
Join Muslim Aid as a Philanthropy Manager and drive impactful partnerships with high-net-worth donors. You will develop relationships with existing and new donors, working with key supporters to build our national presence. Your role includes strategizing to make Muslim Aid the charity of choice for HNW individuals and collaborating on unique events that maximise major gifts. Apply now to make a transformative difference!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 additional privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Workplace Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Head of Communications is responsible for shaping and delivering the organisation’s communication strategy to establish Muslim Aid as a leading faith-based voice and thought leader in international development, humanitarian programming and positive systemic change. This role involves managing all aspects of internal and external communications, including media relations, digital content, and brand management. The Head of Communications will work closely with the Director of Strategy and Communications to ensure that communication efforts are aligned with the organisation’s strategic goals and effectively engage stakeholders.
About the Role:
Develop and implement a comprehensive global communication strategy that enhances the organisation’s public image, engages key stakeholders, and supports the achievement of strategic goals. Ensure that the strategy is flexible and adaptable to changing circumstances.
Lead the development and monitoring of annual communication plans that outline key initiatives, campaigns, and activities. Ensure that these plans are aligned with the organisation’s strategic priorities, reflect cross-departmental needs and include clear objectives, timelines, and performance metrics.
Provide editorial oversight for all content produced by the communications team, digital or otherwise: including social media posts, website content, newsletters, press releases, and other written materials. Ensure that all content adheres to the organisation’s messaging guidelines and brand standards.
Act as the overall guardian of the Muslim Aid brand and put in place processes and support to ensure it is represented at its best in all external communications.
Ensure that the organisation’s brand reflects and aligns with organisational identity and is consistently applied across all communication channels. Lead efforts to refresh and strengthen the brand as needed to reflect the organisation’s evolving direction.
Steer strategic engagement with the media to ensure accurate reporting on Muslim Aid’s activities, priorities, principles, and approach, as well as to platform Muslim Aid’s strategic direction and goals, and advance the organisation’s thought leadership.
About You:
To be successful in this role, you will need:
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
- Proven leadership experience in a communications role, preferably within an INGO or similar organisation.
- Proven experience in developing and executing successful communication strategies, managing media relations, and overseeing digital communications.
- Excellent written and verbal communication skills, with a strong ability to create compelling content for diverse audiences.
- Proficiency in digital communication tools, social media platforms, and content management systems.
- Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Why you should apply:
Take the lead in shaping Muslim Aid’s voice and reputation as a thought leader in international development and humanitarian work. As the Head of Communications, you will be at the forefront of our communication strategy, helping to amplify our impact and foster positive systemic change. You will manage all aspects of our internal and external communications, from media relations and digital content to brand management, ensuring that our message reaches and resonates with key stakeholders. If you are a skilled communicator passionate about making a difference in a values-driven environment, this is your chance to drive change in an influential, essential role.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Workplace Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Join Our Team as our new Finance Manager!
Are you a talented and motivated qualified accountant looking to make a meaningful impact?
Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.
About the Role:
As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.
What You’ll Do:
Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.
Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.
Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.
Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.
Why Join Us?
Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.
Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.
Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.
If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!
Terms
The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.
Salary: c. £41k FTE. Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.
Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired
Terms: Permanent role
Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.
The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.
The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.
There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.
Key Responsibilities
Financial Planning, Management and Reporting
· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.
· Support in the preparation of Trustee reporting
· Support in the preparation and audit of the annual statutory accounts.
· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.
· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place
· Maintain records to ensure accurate restricted and unrestricted fund allocation.
· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers
· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.
· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.
· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.
· Supporting the Finance Director and CEO on adhoc reports or analysis
· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.
Resource & IT Management
· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software
· Act as first line IT support for charity staff
· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.
· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.
· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.
Monitoring Management, Reporting and Impact Evaluation
· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.
· Prepare monitoring reports for funders on quarterly basis as and when required
· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.
· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.
· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.
HR and Payroll Operations
· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.
· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis
Other Responsibilities
To carry out other tasks appropriate to the post and as agreed with the CEO
To actively participate and undertake training and development of self and others.
To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience
· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions
· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team
· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.
· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware
· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.
· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.
Person Specification - Desirable
· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects
· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102
· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.
· Flexibility: Willingness to work flexible hours if required to meet organisational needs.
· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
To Apply
PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 4TH NOVEMBER
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for you to join our management team at our award-winning charity!
The position we have on offer is for our Home from Hospital Manager working across North Yorkshire. This role involves visiting hospitals across North Yorkshire but some admin tasks can be completed from home.
Our Home from Hospital service support safe and timely hospital discharges and positively contributes to patient flow and a smooth transition home for our clients.
Location: Skipton or Harrogate
Hours: 37 hours
Salary: £32,076 - £34,684
You will be self-motivated and driven, along with experience of working across organisational boundaries and in multi-disciplinary teams, within hospital environments.
You will be able to influence, and be confident in, promoting and developing a service so it reaches its full potential, across a diverse geographical area.
You will have at least 3 years management experience, with the ability to effectively manage high performing teams, based across the geography.
For an informal chat please contact Julie Duerden at Carers' Resource.
The closing date for applications is Monday 18th November 2024 (noon).
Interviews will be held on Thursday 21th November in either our Skipton or Harrogate office.
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
The client requests no contact from agencies or media sales.
This is a new role giving you the opportunity and responsibility to build on our successful fundraising and extend our appeal to new donors as well as maintain our existing supporters. You will need demonstrable fundraising experience and the ability to work confidently as a strategic thinker and as a practical fundraiser. You will hit the ground running and come with strong ideas and skills to implement them.
As head of fundraising you will work closely with the CEO to grow charitable income and philanthropic support from governments, individuals, trusts and foundations, corporate companies and other areas. You will help her drive the charity's work forward and work closely with our project teams and see the direct impact of your efforts.
You will have developed your portfolio of fundraising skills over time within charities that work for social good and can demonstrate experiene in securing fundraising income particularly in securing five and six figure grants/donations. Experience of securing statutory funding will be essential. You will have experience of line managing junior fundraising staff and will be keen to develop your managerial responsibility.
You will be a confident and capable leader who will work with colleagues towards supporting an annual programme of circa £3m. This role is crucial to building the charity's long-term sustainability, with a focus on exploring innovative opportunities.
The role offers an exciting opportuinity for an experienced fundraising professional with a passion for tackling social problems particularly in child protection or related areas. It is a great opportunity to take the next step in your fundraising career and make an impact.
The charity is currently in a period of strategic review and over the coming years as our new strategy gets implemented and new projects are developed to widen our reach, the head of fundraising will develop a strong case for support and articulate the aims and impact of our work to funders. You will work with the CEO and the directors to turn this strategy into the growth that our work requires if we are to keep children safe from harm.
Safeguarding
We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Equality, diversity and inclusion
We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.
As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here at Action For Humanity (AFH), we are looking for a Director of Finance & Services to join us. You will join us on a full-time basis and in return you will receive a competitive annual salary of £65,000 to £70,000.
AFH is an NGO that provides aid and assistance to people affected by natural and man-made disasters. Our vision is a world of crises-resilient communities. Our mission is to mobilise and respond to emergencies and critical needs through humanitarian, development and peace-building action, helping affected communities survive, recover and build a better future.
As our Director of Finance & Services, you will be responsible to prepare, manage and implement the financial strategy, policies, procedures, and financial controls framework at AFH, as well as inputting strategically and operationally on services including HR, Procurement and Facilities. Reporting to the CEO and sitting on the Executive Leadership Team, the Director of Finance & Services will work closely with the charity’s leaders to deliver the charity’s objectives. H/she will ensure controls are effectively in place and functional, and h/she will ensure compliance with the rules and regulations AFH is bound by as a charity. H/she will lead the Finance team and be ultimately responsible for all Finance objectives.
Your responsibilities as our Director of Finance & Services will include the following:
1. Strategic leadership
- As an Executive Leadership Team member, the Director of Finance & Services shall assist the CEO, the AFR and Board of Trustees (BoT) in:
- developing and implementing the financial strategy, policy and manual;
- Ensure that investments are meeting their intended objectives, and revise the investment policy as needed to maintain alignment with goalsproviding strategic direction to the organisation through executive decision making, forecasting/budgeting and its implementation;
- establishing and implementing internal controls and ensuring efficient and effective financial operations as per industry and sector benchmarks.
- Attend Executive Leadership, Senior Leadership, AFR, and Board meetings, contributing and if necessary, leading them.
- Work with the CEO to develop, co-ordinate and monitor all costings for bids, projects, and core budget.
2. Stakeholder Management
- Maintain effective relationship and coordination with key stakeholders, including local, national, and global organisations, government bodies, banks, donor institutions, etc.
- Ensure independence of the Internal Audit function, the AFR and the Board from the financial operating matters.
- Liaise with partner organisations and provide the necessary leadership and technical support.
3. Compliance
- Ensure Financial and Accounting policies, procedures, and systems are in accordance with statutory regulations, industry benchmarks, and global standards, and in compliance with risk management and internal controls.
- Ensure that all accounting records are properly and timely maintained, reporting cycles and other associated engagements are successfully performed in an effective and timely manner in accordance with the regulatory and organisational requirements.
- Ensure compliance with agreements and contracts in relation to banks and external service providers.
4. Team Leadership
- Assume overall responsibility for UK & International Finance teams, and assume overall responsibility for services including Procurement and Facilities, including necessary resourcing/recruitment, inductions, training, retention, and day to day management.
- Focusing on team members’ knowledge, skills, and attitudes for building capacities to deliver on present positions and build long term capability to shoulder additional responsibilities.
- Ensure performance management is utilised effectively for all direct reports, to reward good performance and promote a culture of accountability and merit.
- Provide support, guidance, and development to international finance staff.
5. Planning, Reporting and managing resources
- Develop, maintain and monitor the financial systems of the organisation to ensure the production of accurate & timely reports.
- Create business value through technology, ensuring tech systems and procedures lead to outcomes in line with organisational goals, and support with developing the IT and software systems used within finance and services, particularly an ERP system.
- Negotiate contracts and agreements with third parties for commercial aspects of the running AFH.
- Finalise the annual financial statements and periodic financial reports (as applicable), obtain external audit approval, and present them to the CEO, AFR Committee, and Board of Trustees for consideration and approval.Monitor and report on the overall funding status, and coordinate with stakeholders for arrangement and management of funds and grants.
- Ensure funding applications are properly prepared and AFH costs fully covered through a robust cost recovery and cross charging methodology, working with the leadership teams to interact with relevant stakeholders for these purposes.
- Conduct financial analysis and review of existing and proposed programmes, projects, and campaigns, contributing to decision making in this area. Oversee staff payroll, handling of petty cash and banking of donations, management of activity fees and credit control process
6. Other
- Perform any other task assigned by the CEO/AFR or the Board.
What we are looking for in our Director of Finance & Services:
Education
- Qualified Accountant (ICAEW, ACCA, CIMA, CIPFA)
- Evidence of continuous professional development
Experience
- Significant experience of a senior leadership team role is essential, as well as having managed a direct team and promoting high performance
- Experience in dealing with external audit and internal audit functions
- Experience of managing change and growth
- Knowledge and experience of Charity finance would be an advantage
- A proven track record of successfully managing all aspects of an operation and delivering successful outcomes
- Experience of preparing financial statements, consolidated accounts and seeing through the audit process from start to finish
- Experience of leading services functions including HR, Procurement and Facilities
Skills
- Excellent attention to detail
- Excellent interpersonal skills and the ability to build great relationships with a range of external and internal stakeholders, including trustees, partners, and members
- Excellent communication skills, recognising the need to raise awareness and grow our brand and offerings through presentations to a variety of stakeholders
- Advanced ICT skills in MS Office programs, particularly Excel, and Finance/Accounting software
- Flexibility and the ability to manage time effectively whilst juggling multiple tasks
- Understanding of political, business and investment climate in UK, Canada and USA
- Understanding of humanitarian and international development sector globally, particularly in relation to the Middle East, Africa and South Asia
Languages
- Strong written and spoken English (Essential)
- Strong written and spoken Arabic, Urdu, or French (Desirable)
Benefits of joining us include:
- A salary of £65,000 to £70,000 per year depending on experience;
- 25 days’ holiday allowance + your birthday off + bank holidays;
- Matched pension contributions;
- Hybrid and flexible working arrangements possible;
- Enhanced sick, maternity/paternity pay;
- Structured annual performance development review process, which informs annual salary reviews and involves training and development provision;
- EAP which includes access to free 24/7 helpline, counselling, and legal and financial advice;
- Subsidised on-site food and drinks;
- Hundreds of discounts and special offers, for shopping, dining out, joining a gym, and more;
- Modern office in central Manchester location with free parking, break out room, and prayer facilities;
- Opportunity to go on international deployment/field visits, where appropriate;
- Annual away days/retreats involving training, teambuilding, outdoor and social activities;
- Subsidised sports and social activities.
This would be an ideal role for a humanitarian sector Finance leader looking to propel their career. We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis, so for the best chance of success please apply today – we would love to hear from you.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Action For Humanity also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
The client requests no contact from agencies or media sales.
Hereford Cathedral seeks a creative, visionary Chief Operating Officer to strategically shape its future, co-lead on growth and inspire the team behind its incredible vision
Applications close at 9 a.m. Monday 4th November 2024.
Who we are.
Hereford Cathedral, located in the heart of the Diocese of Hereford, welcomes over 130,000 visitors a year who come as worshippers, tourists and pilgrims. As a centre of spiritual, cultural, and historical significance, its influence extends beyond local boundaries, embracing diverse communities and faiths across the region. They are now seeking to engage a new Chief Operating Officer to use their creativity and vision to strategically deliver the next phase of Hereford Cathedral’s future, to lead change and inspire cultural growth and unite its community.
About the role.
Working closely with the Dean, you will help shape the culture of a modern, forward-thinking cathedral. You’ll collaborate on cultural change, community engagement, and inter-departmental cooperation aligned with the cathedral’s mission. You’ll drive strategic goals, ensuring strong staff management and successful outcomes. Balancing the needs of worshippers with the cathedral’s roles as a visitor attraction, artistic venue, and historic site, you’ll guide strategic planning and operations.
A key focus will be securing financial health through commercial activities, fundraising, and property management, ensuring stability and growth. You’ll manage daily operations in line with priorities and budgets, streamlining structures and ensuring efficiency through risk management, compliance, and staff development.
As Chapter Clerk, you’ll ensure governance and regulatory compliance, support policy reviews, and manage health and safety, data protection, and committees. As Designated Safeguarding Lead, you’ll ensure best practices and uphold the highest standards of protection across the cathedral.
Who we are looking for.
You will share our passion for the cathedral's mission, vision, and values, and will actively support them. We are seeking a candidate with senior leadership experience in not-for-profit or faith-based environments, with a proven ability to unite diverse teams around a shared mission. Experience in managing multi-departmental organisations and overseeing income-generating portfolios, such as property, fundraising, retail, or events.
You should have experience working with boards of trustees and building relationships with diverse stakeholders. Strong financial management and project management skills, including overseeing budgets and delivering major projects, are required. We are looking for a collaborative leader who can inspire and empower teams while fostering a supportive environment. Experience in health and safety, HR, and staff development is also important.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Monday 4th November 2024.
The Community Engagement Department enables our student community leaders to gain the knowledge, skills and connections for themselves and their student communities to thrive.
Working with staff across the Community Engagement Department, the Training Coordinator works closely with the Training Manager to support staff to design and deliver high quality, impactful training for our 3000 student community leaders across 400+ student groups, 1000 student representatives, and our 6 full-time elected Student Officers, among other student communities.
The Training Coordinator will support specialist staff across KCLSU to design and deliver a range of training spanning the breadth of community leadership, including but not limited to: student group management, event management, facilitation skills, volunteer management, project management, assessing impact, health & safety and safeguarding, effective representation, influencing & campaigning, community organising, protecting student rights, inclusion & accessibility, among others.
This role forms a crucial element of the KCLSU and KCL Leadership Learning Initiative, a joint project designed to foster leadership skills among students, particularly those from under-represented backgrounds.
Job Specification
Student-facing Training
- Lead the operational planning and delivery of our student-facing training programmes, including training our student group leaders, our elected sabbatical officers and our academic representatives, among others
- Work with relevant staff across KCLSU to implement the KCLSU Training Strategy and share and promote best practice across the organisation
- Work with relevant KCLSU teams to ensure consistency across student-facing training and ongoing guidance and support through the Community Development Framework and the Services Framework, and ensuring consistency with policy and compliance
Training Design & Development
- Develop best practice guidance for training design and delivery in line with the KCLSU Training Strategy.
- With oversight of all training content, work with the Training Manager to ensure we are utilising efficient and effective methods of delivery.
- Apply a process for assessing learner needs to ensure training is accessible for all, implementing adaptive approaches to training that mitigate barriers to engagement
- Ensure our training content is engaging and reflective of our diverse student membership.
- Maintain a keen understanding of training trends, developments and best practices
Service Development
- Develop the annual operating plans for the Community Engagement Department's Training, ensuring ongoing quality improvement of our training provision in line with KCLSU's strategic plan.
- Review and improve processes, using staff resources effectively and implementing efficient, sustainable and robust working practices.
- Monitor key performance indicators, managing processes for measuring and reporting on impact and outcomes.
- Develop mechanisms for service feedback, consultation and user insight, understanding user needs and perspectives to inform service development.
Stakeholder Management and Partnerships
- Work with key partners at KCL, including the Students and Education Directorate (SED), Dr Michael Flavin and KCL Careers & Employability
- Identify and cultivate key relationships and partnerships across KCL; students’ unions; higher education organisations, the National Union of Students and other relevant partners
Candidate Specification
Qualifications
- (Desirable) A good standard of general education, ideally to graduate level or equivalent
- (Desirable) Relevant L&D/Training qualifications
Experience
- Experience developing and implementing training programmes
- Experience delivering large-scale events
- Experience supporting others to become effective trainers and facilitators
- (Desirable) Experience of working with young people/education or similar
- (Desirable) Professional experience as a trainer
Knowledge
- Knowledge of various training methods including coaching, workshops, classroom training, mentoring, e-learning programmes and workbooks
- Understand the barriers to accessing and participating in training for different student communities
- (Desirable) Understanding of project management techniques
- (Desirable) Knowledge of e-learning platforms
Skills
- Excellent interpersonal skills
- Strong organisation, planning and time management skills
- Excellent written & verbal communication skills, able to communicate effectively with both internal and external audiences
- Ability to manage working time effectively, and prioritise projects appropriately
Aptitude:
- Flexible and hardworking with a proactive work style
- A commitment to the principles and practices of equality and diversity
- Enthusiasm for working in a student environment
- A desire to empower and develop young people to become community leaders
- Able and willing to demonstrate KCLSU values (Inclusive, Open, Collaborative, Brave)
The list above is not exhaustive. For further details, please review our Job Pack.
You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and university closure days
- Discounts at KCLSU venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- Death in Service
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Role: Deputy Director of Operations
Remuneration: Up to £60,000 GBP gross annual (dependent on experience)
Hours: Full-time, 35 hours per week
Duration: Permanent
Location: Hybrid working – there will be some attendance at our Manchester HQ office as required. Significant overseas travel required (up to 40%)
Are you an exceptional Humanitarian Operations leader looking for their next role?
UK-Med is a humanitarian NGO that has been responding to disasters for over thirty years. We prepare and equip medical teams, both in the UK and worldwide, so they are ready to respond when epidemics, conflict and natural disasters hit. We are core partners, providing the clinical component and key support structures of the UK Emergency Medical Team (UK EMT) in line with WHO standards.
Our Deputy Director – International Operations role will work with key internal and external stakeholders on UK-Med’s emergency responses and country programmes, and lead a team of talented operations managers to lead, co-ordinate and deliver our programmes with impact.
The role will also involve deployment to humanitarian responses and existing country programmes, supporting general operations. The successful candidate will also provide oversight of UK-Med deployments from HQ as required.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an important role in our humanitarian programming.
How to apply
We strongly recommend that you read the Candidate Information Pack - Deputy Director of Operations before applying for this role.
To apply, please submit a current CV anda supporting letter (2 pages) that includes:
- A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification
- Full contact details
- Where you saw this role advertised
- Where you are currently based.
- Your current or most recent remuneration / salary expectation for this role
Applications must be submitted through our online jobs portal no later than Monday 4th November 2024
Please note:
- Applicants must have an existing right to enter Schengen Zone countries in order to transit to Ukraine e.g. citizenship/residence of a Schengen Zone country, or an ETIAS eligible country
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Pilgrims Hospices are looking to recruit an experienced Finance Manager to lead an existing finance function and support the Director of Finance.
The postholder will be required to lead a small team in meeting reporting deadlines for monthly management accounts and statutory requirements.
There will be a significant focus on developing and improving financial systems to maximise the effectiveness of financial processes throughout the organisation, and the successful applicant will be required to forge and maintain strong relationships with colleagues within the Finance department, local management teams and in the wider organisation.
The ideal candidate will be ACA/CIMA/ACCA qualified/part qualified.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Chief Operating Officer to join a fantastic conservation and education charity, based in Hemel Hempstead.
Location: Predominately office-based in Hemel Hempstead, with occasional home-working
Salary: £50,000
As Chief Operating Officer, you will manage and develop the diverse business operations of the Trust.
Key responsibilities include:
- Overseeing the delivery of the ten-year plan, most significantly, a multi-year project to re-establish a new visitor centre.
- Managing a team of staff, volunteers and contractors, ensuring HR compliance, CPD and operational resilience.
- Building relationships with related charities, industry partners, trade associations, the Local Authority and other stakeholders.
- Ensuring the websites and other digital offerings provide the most effective and modern service for users.
- Identifying and implementing opportunities to improve the charity’s financial position through increased income generation.
- In close liaison with the Treasurer and Chair of Trustees, work to ensure the best possible operating position for the Trust with regard to income, costs and investment, including budgeting and forecasting.
The successful candidate will have at least 5 years’ senior experience managing industrial and/or commercial operations, ideally within a related industry or a third-sector environment such as a charity or not-for-profit. Expertise in recognising and implementing business improvements and changes is key, as is the ability to lead a commercially focused, marketing-oriented function.
You must be confident, resilient and energetic, with proven ability to lead and engage staff and volunteers, helping them achieve their objectives. Demonstrable strength in strategic planning and driving business growth is crucial, alongside a solid understanding of key UK business practices including compliance, risk management, HR, finance, and IT.
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Join Community Transport as Chief Executive and Finance Officer as they continue to transform lives and build better communities.
Location: Office in Byker, with some home working
Salary: c.£90,000
Applications close at 9 a.m. Monday 11th November
Who we are.
Community Transport has been working in local communities since 1964, helping to transform lives and build better communities.
Today, Community Transport operates from three sites across the Northeast, operating a fleet of over 20 vehicles, employing just over 40 staff and works with more than 20 volunteers and placements to deliver services in two strands – accessible passenger services and provision of affordable furniture.
About the role.
As Chief Executive and Finance Officer (CEFO), you will provide strategic leadership, oversight, and governance for the entire organisation. Reporting to the Chair of Trustees, this combined role will ensure high leadership in charity compliance, meet the needs of the services across transportation and retail, and be accountable for all financial aspects across the organisation.
The CEFO will be responsible for auditing, reviewing monthly management accounts, planning the business annually, budget setting, financial analysis, trajectory tracking, strategy development, and delivering the strategy and key objectives agreed upon with the Chair of Trustees annually.
Focusing on Community Transport's mission, vision, and values, you will empower and motivate a skilled and high-performing staff and senior management team and foster external partnerships to enhance services. The CEFO will also manage organisational assets, implement marketing strategies, and cultivate a positive workplace culture for staff and volunteers.
Who we are looking for.
We are looking for a dynamic and collaborative leader with a track record of success in senior leadership within the non-profit or social impact sector in an organisation of similar scale and complexity. You will be ambitious and keen to use your strategic vision to translate passion into measurable impact and ultimately ensure the charity succeeds in the future.
You will have demonstrable experience in developing strategies, target-orientated plans and policies and controls that have delivered long-term financial sustainability, value for money, commercial acumen, and clear ambition for an organisation.
You will also have strong financial acumen alongside a proven track record in change management and transformation, as well as experience in strategic charity management, governance, and business growth.
Critically, you will be able to take people and teams with you on the journey through a supportive and approachable leadership style.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Monday 11th November.
Key Responsibilities
Day to day delivery of Internal Comms projects & content:
- Work with the Corporate Communications team and senior leaders to deliver the internal communications strategy
- Develop, deliver and evaluate annual internal communications and engagement plans
- Provide strategic communications input on people-related projects including activities coming out of our new People Strategy
- Work closely with the People and Culture team in a business partnering approach, providing strategic advice and delivering communications for projects
- Develop approaches to measure the success of internal communications, and report on results
- Design approaches and lead activities to help staff engage actively in developing and delivering core areas of our work, from organisational strategy to our Diversity, Equity and Inclusion (DEI) commitments
- Manage strategic and prioritise internal communications projects
- Manage most communications with staff, ensuring a meaningful and balanced flow of corporate announcements, updates from across the business areas, newsletters, admin messages and internal communications part of wider integrated campaigns
- Support engagement processes with staff across all areas of the organisation
- Maintain and evolve internal comms channels including our intranet
- Support communications to staff in the event of a crisis or urgent event
- Manage all costs relating to internal communications
- Develop our internal tone of voice based on our brands’ personalities and values
- Draft and/or edit all written internal communications to high standards.
- Work with corporate comms and content leads to develop engaging content across a multiple of channels
- Liaise across all parts of our organisation to gather and unearth top-notch content, driving a strategic approach to informing, educating and engaging staff
- Execute and commission communications products in a variety of formats
- Build strong and trusted relationships with colleagues across the organisation
- Working with the People & Culture team and Operations team as key stakeholder groups, taking a business partnering approach, including supporting communications with our Staff Forum
- Successfully work with senior leadership team
- Support efforts to drive the success of the corporate communications team, processes and ways of working
Skills and Experience
This is a hands-on delivery role working in a fast paced and busy environment. You must be able to manage multiple projects and prioritise workload:
- Substantive demonstrable experience delivering internal communications, preferably in the non-profit sector
- Excellent copy-writing and copy-editing skills, with ability to flex tone as required and attention to detail - such as staff emails/updates, briefing & speaker notes for leadership, staff newsletter, PPT presentations & agendas
- Project Management of different projects in an effective way
- Comfortable flexing between strategic thinking and day-to-day delivery
- Confident working with senior leadership and managing stakeholders
- Ability to organise staff events onsite and externally – planning, logistics, tech & AV support, itineraries & presentations
- Excellent at building relationships, collaborative with a win-win approach to negotiating
- Comfortable with emerging ways of working, and working across teams
- Ability to brief and manage external agencies – including collating & managing feedback
- Leading communications to support organisation growth or change and new ways of working (desirable)
- Designing and delivering successful engagement activities
- Managing multiple tasks and projects, troubleshooting where needed
- Strong understanding of the role of internal communications in building and nurturing organisational culture and performance
- Using content and multiple channels strategically to inform and engage staff
- Strong understanding of translating a brand into effective content for internal audiences
- Producing a range of content formats including photography and film
- Working knowledge of SharePoint or equivalent, and of harnessing the opportunities it brings for comms and engagement
- Experience working closely with People/ People & Culture/ HR teams and other stakeholders
- Experience in delivering communications in a change context or working through organisational change
- Experience of line management
Knowledge and qualifications
- Proficient in MS Office Suite in particular PowerPoint
- Good working knowledge of SharePoint
- Understanding and experience of implementing HR policies and practices
- Good working knowledge of Mail-Chimp or similar mass mailing platform
- Good working knowledge of metrics for internal communications and engagement
- Good working knowledge of internal communications relating to diversity, equity and inclusion work
- Support change communications across the organisation as required, working with the Head of Corporate Communications and wider communications team
Abilities and Attributes
- Proactive, solutions-focused and able to work well under pressure and manage multiple projects
- Experienced in managing internal comms in NFP or Commercial Business
- Can do-attitude and hands-on approach
- Committed to continued learning and improving
- Interest in trends and technological advances that support internal comms
- Commitment to championing audience needs and acting on feedback
- Committed to embedding diversity, equity and inclusion in everything we do
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme