Senior Database Manager Jobs in SE6 1HW
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support. This role is not responsible for the supervision or direction of staff.
Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.
Key Responsibilities
- Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
- Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
- Lead and execute our door-to-door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
- Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
- Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
- Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
- Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
- Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
- To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
- Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
- Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
- To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
- To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
- Travel to meetings in the UK and overseas where necessary.
Staff Benefits
- Hybrid Working
- Season Ticket Loan
- 1-day additional holiday each year to a maximum of 30 days annual leave
- Additional days off over the Christmas period
- Cycle to Work Scheme
- Enhanced maternity and sick pay benefits, subject to length of service
- 6.1% employer pension contribution
- Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues.
Application Process
Please submit your CV for review. We will be interviewing candidates from the beginning of December (dates to be confirmed). The first interview for this role will be held in person at our UK office.
The full job description and person specification is provided as a PDF with this job advert.
Note: The deadline for applications has been extended until the 18th of December.
The client requests no contact from agencies or media sales.
The Trusts and Foundations Manager with be responsible for the ongoing management of the current successful high-value portfolio ranging from £2m commitments to £100k grants. In addition to ensuring the current portfolio is expertly stewarded with the aim of renewing and uplifting existing funders, the role will also be responsible for expanding the portfolio, focusing on both the national programme and the individual pathfinders projects in the longer term.
The Trusts and Foundations Manager with not have any direct line management reports in order to focus their time on fundraising but will work closely with The Manager will take a relationship-based approach to our funding partnership, working directly with grantors to create impactful propositions and proposals to support Thrive at Five’s strategic priorities. The successful applicant will develop and manage a detailed prospect pipeline managed through our database, to ensure we make the very best of opportunities, in addition to new partnerships being identified and scoped.
The role will involve collaboration and coordination across the organization, both to keep abreast of the latest information for grantors, but also to bring key stakeholders and experts into discussions and partnerships as and when necessary to further develop and strengthen relationships. colleagues, providing coaching, support and advice on the lower-level trust portfolio on a regular basis.
Hybrid (1-2 days per week in our London office and the rest of the week working from home – with occasional national travel to our local sites)
Our preference is a 5 day a week, 35 hours per week role. However, we will consider excellent candidates who are available 4 days a week.
Key Responsibilities
Strategy and Planning
- Work with the Head of Fundraising to further develop the long-term fundraising strategy working to maximise multi-year partnerships from like-minded funders
- Manage the annual planning processes for Trusts and Foundations, prioritising meaningful engagement and stewardship opportunities for new and existing funders
- Work closely with the Director of Finance on the annual budget and monthly forecasts
Portfolio Management
- Manage the existing portfolio of c. 25 active multi-year grants ranging from £100k-£2m, providing excellent and timely reporting in addition to creative and impactful ongoing stewardship. The existing funders’ interests will be split across our national programme and regional pathfinders (currently Stoke-on-Trent and Redcar and Cleveland, with discussions underway in Middlesborough and Scotland).
- Regularly communicate with those in the portfolio on a 1:1 basis, working with senior stakeholders directly as and when necessary to maximise opportunities including Trustees, Advisory Board Members, Senior Leadership Team (‘SLT’) and the CEO
- Organise and attend programme visits to pathfinder locations as and when necessary to strengthen partnerships with grantors, long term in addition to regular face to face funder meetings
- Support the delivery of cultivation and stewardship events for prospects, funders and connectors, cross the country
Prospect Research and Pipeline Management
- Manage a portfolio of c.30 warm and cold prospects, to create bespoke cultivation opportunities, engage in fact-finding discussions, and submit detailed concept notes and proposals as relationships develop. The aim is for the existing portfolio of active funders to double over the next two years through a rigorous prospect engagement programme
- Focus on constant movement and momentum within the trusts and foundations pipeline, continuously researching new prospects, and network mapping contacts across the organisations to explore new avenues of support for both the national programme and the pathfinder projects
- Proactively engage with the grant making community with a shared interested in early years development by attending sector specific events and opportunities, and in addition to those focused on pathfinder areas such as Scottish grantmakers or those focused on the Northwest of England.
Processes and Systems
- Champion data excellence across fundraising by utilising the Raiser Edge database, ensuring it is the up-to-date centralised data management system for all prospects, funders, events and communications
- Provide regular reports to the Head of Fundraising and SLT on movement within the grants pipeline including chances of success
- Support the management of the lower-level grants portfolio, taking a coaching approach and sharing your expertise widely
- Work with the Head of Fundraising to ensure the team are confident in all fundraising processes and procedures including grant acceptance policy, due diligence policy, prospect research process, data protection policy and GDPR requirements
Representing Thrive at Five’s Values
- Play an active role in organisation-wide meetings and discussions supporting colleagues across all teams during busy periods and offering peer support as and when required
- Focus on further developing and embedding a culture of philanthropy within all teams across the organisation, working with them to explain and understand how grant funding works and ensuring they are comfortable with grantee expectations
- Have a constant focus on your personal learning and understanding around early years development and collective impact, sharing throughs, articles and events colleagues may find interesting in addition to responding to their suggestions and advice
- Champion the Thrive at Five ethos of collaboration and partnership which is essential across the organisation and across communities in which we operate
Essential to the role
- Experience of securing and managing a significant and complex grant portfolio of c. £1m+ grants
- Excellent written and oral communication skills
- Experience of creating complex impact-led grant propositions
- A relationship-based approach to grant management
- A collaborative and supportive nature with the willingness to work outside your remit during busy periods to ensure the organisation succeeds
- Ability to be flexible and adapt your approach in response to lessons learned, and a comfort with ambiguity
- Strong interpersonal skills with the ability to develop relationships with staff and senior stakeholders at all levels
- A commitment to continued professional development
- High levels of empathy, passion, and care for those in our community
- Alignment with our organisation’s values
Desirable to the role
- Background knowledge and/or experience of early childhood development
- Regional fundraising experience specifically but not exclusively in Scotland, Northwest England and the Midlands
- Experience using Raiser Edge NXT
Please apply by submitting your CV (2-page max) and a 500-word supporting statement explaining why you would be a good fit for the role and for our organisation.
Shortlisted candidates will be invited to an in-person interview.
Closing date is 2 December, interviews will take place weeks beginning 9 December and 16 December.
The client requests no contact from agencies or media sales.
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
We are looking for someone to join our team as a Senior Legacy & In Memory Direct Marketing Officer on a fixed term basis, to deliver Battersea’s Legacy and In Memory marketing and fundraising programme by independently managing multi-channel direct and wider marketing campaigns to recruit and attract new Legacy and In Memory donors.
The ideal candidate would have experience planning, implementing and evaluating direct marketing campaigns across a range of media channels, the ability to analyse results of campaigns and a passion for helping dogs and cats.
Please note that this is a 6-month fixed term contract.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th December 2024
Interview date(s): 11th / 12th December 2024 (1st round); 18th / 19th December 2024 (2nd round)
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Wimbledon Guild is a community charity in Merton offering practical help and support so that people never have to face life’s challenges alone. Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here. We help and support more than 3,000 people across our borough every year through a range of innovative services that we continue to develop in response to changing needs.
At Wimbledon Guild, our team of over 200 volunteers makes a real difference, supporting and connecting with people of all ages, backgrounds, and experiences across Merton. Their support is truly invaluable, and we’re looking for a Volunteer Programme Manager (Maternity Cover) to help us continue creating an inclusive and forward-thinking volunteering culture.
In this role, the Volunteer Programme Manager will collaborate with six internal departments as well as our Marketing and Communications team to champion best practices in volunteer management. The role involves overseeing recruitment, training, supporting, and supervising our incredible volunteers, ensuring they feel empowered and valued every step of the way.
LOCATION - Remote
Are you looking for an exciting and rewarding role in 2024? Apply for the HR Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The principal responsibility will be to support our ambition to become a best practice national body and an employer of choice, responsible for the day-to-day management of the HR function within Emmaus UK, as well as the development of our approach to in-house learning and delivery of our new People & EDI Strategy.
The role will be responsible for all aspects of Human Resources at Emmaus UK, overseeing the whole employee lifecycle, from recruitment and induction processes to offboarding and exit interviews.
The postholder will oversee HR processes, reviewing their effectiveness and identifying and embedding improvements to improve the employee experience.
Working with the Director of Resources, the role will be central to the delivery of the strategic objectives with an HR focus, while taking responsibility for the operational HR function to ensure a positive and supportive working environment for the staff team.
Who are we looking for?
The newly created role of HR Manager will sit within the Resources directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
What we offer
· £46,297 (pro rata)
· Working hours: 3 days per week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 08 December 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 16 December 2024.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
We're seeking two skilled and dedicated individuals to join our team as a Senior Practitioners for a Care Leaver service operating under the Ofsted Supported Accommodation Regulation. In this role, you will play a vital role in providing effective support to at risk young people with complex mental health, and support and coaching to staff.
Your mission: to support and empower young people to develop the lifelong tools they need to lead fulfilling lives outside of the confines of traditional services. You will provide leadership to the team around the support of their caseload and lead on multi-agency care meetings.
About the Role:
As the Senior Practitioner, you will be working within a strengths and recovery framework embedded within a trauma informed approach to ensure young people’s needs and aspirations are at the centre of the support planning process. You will be the lead person in relation to supporting complex and enduring needs. You will guide and signpost staff in supporting young people in developing independent living skills.
About you:
- You bring experience working with young people with complex mental health and a non-judgemental outlook which promotes a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Your toolkit includes practical skills in motivation and coaching young people and staff.
- Can demonstrate resilience and clarity when faced with challenging behaviour.
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community.
Important Info:
Closing Date: Sunday 1st December at midnight
Interview Date: Wednesday 11th December at SHP Head Office
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic but expanding fundraising and communications team during an exciting period of growth for the organisation. This newly created role will be crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity. It will include identifying new funding opportunities as well as producing several initiatives including building on our grant income success.
We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.
This senior role will be part of our communications and fundraising team and be part of the Senior Manager Team at Stoll and report directly to the Director of Supporter Engagement.
The client requests no contact from agencies or media sales.
JOB PURPOSE
UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced Supporter Care Manager to oversee our Supporter Care services.
Fostering lasting relationships with our supporters is essential to increase awareness and raise funds to help protect refugees.
You will manage our fulfilment agency and Supporter Care Co-ordinator to ensure donations, thanking, and supporter enquiries are handled in a prompt and professional manner. You will also work closely with the Data Team, Fundraising Team, and Communications Team to ensure the delivery of an efficient and positive supporter experience across all channels.
The ideal candidate will possess empathy, patience, and strong communication skills. They will also be familiar with documenting, monitoring, and troubleshooting business processes.
We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
- Manage our fulfilment agency including setting and monitoring levels of service provided, and leading on procurement when required.
- Line manage the Supporter Care Co-ordinator providing guidance and professional development opportunities.
- Develop, implement, and maintain Supporter Care Policies and Guidelines.
- Provide regular training and briefings to prepare internal and external call handling and fulfilment teams.
- Manage the Supporter Care helpdesk; ensuring prompt and accurate responses to enquiries received via phone, email, post, and web forms.
- Effectively resolve enquiries, requests for information, and complaints via appropriate channels, and update our records accordingly.
- Work closely with colleagues in Digital Communications to respond to supporter queries and comments made via social channels.
- Work closely with Communications in responding to reputational or issues-based queries.
- Be the first point of contact for Legacy pledgers, enquirers, and intenders, stewarding as required and liaising with fundraising team members.
- Champion Supporter Care best practices across the organisation.
- Work with the Senior Database Manager to streamline supporter care processes and ensure accuracy of data.
- Ensure that supporter data is managed in accordance with data protection laws and Charity Commission regulations.
- Share supporter feedback with the wider team to promote a supporter focussed organisation.
- Manage and develop our approach to thanking, deciding the appropriate channel, frequency, and level of personalisation for different types of donors.
- Lead and/or support on in-person and online events to deepen supporter care as required.
- Collaborate with Fundraising Teams to conduct market research to better understand the behaviours of both existing and prospective audiences.
- Provide colleagues with Supporter Care training and resources.
- Support the Senior Database Manager with annual planning and budgeting.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience of managing or working with a fulfilment agency to deliver excellent customer service.
- Experience of working in a customer care environment, leading, or managing a supporter (or customer) care programme and interacting with supporters/customers on the telephone, by email, and in writing.
- Experience using Salesforce or similar CRM products/fundraising databases.
Essential Skills/Knowledge
- Ability to prioritise multiple tasks within a collaborative team environment.
- Strong problem-solving skills with the ability to gather relevant information and draw clear, logical conclusions to resolve issues effectively.
- Strong written and verbal communication and interpersonal skills.
- Demonstrates patience, empathy, and understanding.
- Attention to detail.
- An understanding of data protection regulations, such as the GDPR, especially with regards to supporter/customer individual rights.
- Proficient in Microsoft Office Suite.
Desirable Skills/Experience
- Experience of or interest in the charity sector, in particular humanitarian response/international development.
- Line management.
- Experience with fundraising administration such as Gift Aid, marketing preferences, and direct debits.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 9am, Monday 2nd December 2024
Interviews date: Week commencing 9th December 2024
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Impact and Evaluation Manager
Reporting to: Chief Executive
Salary: £36,655 per annum
Location: London, SW17 9SH
Term: Permanent
Contract: Full-time but open to P/T candidates
Closing Date: 13th December 2024
Position Overview:
The Impact Evaluation Manager plays a critical role in driving Business Launchpad (BLP) and Tooting Works’ (TW) impact and financial goals by evaluating our efforts, securing funding, and reporting to stakeholders.
The Impact Evaluation Manager will lead on our ambition to have BLP become self-sustaining by securing grants from trusts and foundations. You’ll develop and implement robust monitoring, evaluation, and learning (MEL) frameworks, gather impactful data, and effectively communicate our successes to funders, partners, and the communities we serve.
The ideal candidate will be proactive, strategic, and deeply committed to fostering strong relationships with our young entrepreneurs, tenants, and partners, ensuring the outcomes and value of our work are clearly articulated and understood.
About Us:
Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, event space, and more. For over 30 years, we have been providing affordable office space and supporting local businesses and organisations to grow.
Business Launchpad, a registered charity operating on-site, provides support and training for young entrepreneurs aged 16-30 from across London.
Responsibilities
Impact Strategy and Reporting
- Ensure that all reporting is aligned with both funders’ requirements and the organisation's broader impact goals, while preserving its independence and vision.
- Lead the design, review, and implementation of BLP’s impact framework and monitoring, evaluation, and learning (MEL) strategy, ensuring alignment with organisational goals.
- Provide support to both Business Launchpad (BLP) and Tooting Works (TW) by designing and delivering training on Monitoring and Evaluation (M&E) methods, ensuring teams across both organisations are equipped to confidently produce and apply evidence-based work
- Develop and oversee the implementation of monitoring tools and processes that provide actionable insights to drive data-informed decisions.
- Refine and update data collection tools, train and support team members in their effective use, and continuously evaluate and improve the tools and processes to enhance data accuracy and impact measurement.
- Ensure all programs have a well-constructed Theory of Change, including baseline surveys, KPIs, and robust impact evaluations.
- Oversee data processing and analysis using quantitative and qualitative methods to ensure accurate insights for impact evaluation and reporting.
- Provide regular and timely impact reports for the Executive Leadership Team (ELT), Board, and other key stakeholders.
- Work closely with the Marketing team to ensure accurate and up-to-date impact data, success stories, and insights are used for advocacy, PR, and communications.
- Provide line management for the Senior Programmes Coordinator (and other staff and volunteers as needed), ensuring they have clear objectives, their work is well-structured, they have opportunities for development, performance is proactively managed, and their well-being is supported.
Stakeholder Engagement and Advocacy
- Represent BLP in meetings with partners and external stakeholders, effectively communicating the outcomes and impact of our interventions.
- Stay informed of trends and opportunities in the youth enterprise and social impact sectors, ensuring BLP remains at the forefront of best practices.
- Support the fundraising process by supplying essential impact data and insights for proposals.
Capacity Building and Team Support
- Build the capacity of internal teams by providing training, resources, and support in data collection, monitoring, and evaluation.
- Ensure that delivery teams are equipped with the necessary tools and frameworks for effective impact reporting and monitoring.
- Foster a data-driven culture within BLP, ensuring staff understand and contribute to high-quality data management practices.
Community Impact and Research
- Conduct community research and needs assessments to better understand the challenges facing the youth and communities we serve.
- Provide advice and guidance to young entrepreneurs on how to measure and communicate the impact of their own businesses.
Systems Ownership and Integration
- Contribute to Business Launchpad’s impact-driven objectives by reinforcing the value of data in decision-making. Lead the use of our CRM (Salesforce) by introducing reporting dashboards and other tools to support data-informed decisions, knowledge management, network development, and upskilling team members.
- Support the procurement and management of contracts with external research, evaluation, and learning partners.
- Assist in the production of internal quarterly impact reports and Business Launchpad’s public Annual Report by analysing progress toward the charity’s strategic goals and proactively identifying any issues impacting performance.
- Lead the implementation of new data management systems and integration of existing systems to improve efficiency.
- Ensure best practices for data protection, ethical data management, and security are followed.
Skills and Qualifications
- Impact Evaluation and Data Management: Proven experience in implementing outcome measurement evaluations, with strong analytical skills and meticulous attention to detail.
- Stakeholder Engagement: Strong interpersonal skills and experience working with internal and external stakeholders, including funders and partners.
- Technical Proficiency: Advanced skills in Excel and familiarity with data management systems, CRM software, and tools for data analysis and reporting.
- Communication & Report Writing: Excellent verbal and written communication skills, with the ability to produce clear and comprehensive reports for various audiences.
- Leadership & Team Support: Experience building capacity within teams and fostering a data-driven culture.
- Project Management: Strong organisational skills with the ability to manage multiple projects and meet deadlines effectively.
- A degree in a relevant field (e.g., Social Sciences, Statistics, Economics, Public Policy, Development Studies, or a related discipline).
- Proven experience in impact assessment, evaluation, or related roles, preferably within the non-profit, public, or social impact sectors.
Additional Considerations
- Adaptability: Ability to thrive in a fast-paced environment and respond to emerging needs and opportunities within the organisation.
- Advocacy and Networking: A passion for advocating on behalf of young people and communities, with an understanding of the challenges facing youth in enterprise and business.
- Curiosity and Innovation: A curious and innovative mindset, with a drive to continuously improve impact measurement practices and stay ahead of sector trends.
About Rewards:
- 25 days’ annual leave plus bank holidays
- Personal annual training budget
- Employee assistance programme including counselling.
- Regular team socials throughout the year
- Generous sick pay allowance following probation.
- General eye test
- Well-being day (1 day per year)
- Volunteer day (1 day per year)
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Pre-employment Checks
Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check
- Receipt of two satisfactory references
- Proof of eligibility to work in the UK.
Please email your CV and cover letter stating why you are interested in this role.
Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Equal Opportunities Statement
We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the
world’s largest alliance of national societies of obstetrics and gynaecology,
bringing together professionals from more than 130 countries and territories.
For over 65 years, FIGO has collaborated with the world’s top health, rights
and donor bodies. We are in official relations with the World Health
Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women
and girls and to the reduction of disparities in health care, as well as to
advancing the science and practice of obstetrics and gynaecology. We
pursue our mission through education, research implementation, advocacy
and capacity building with our member societies.
As a proactive member of the Communications, Membership and Education
team, the Membership Engagement Manager delivers high quality,
professional services to FIGO’s members to increase satisfaction, deepen
engagement and improve the FIGO membership experience.
HOW TO APPLY
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: Sunday 1st December 11.30pm
- Interviews will take place w/c 9th December
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.
We are seeking a dynamic Supporter Retention Manager to take MAP’s retention programme to new heights and contribute significantly to sustainable income growth. In this pivotal role, you will develop and implement retention strategies and plans with a focus on regular giving and supporter journeys that deepen loyalty and grow life-time-value. You’ll lead multi-channel campaigns and innovate supporter journeys, ensuring MAP’s loyal supporters stay engaged and inspired. You’ll champion excellence in all aspects of campaign planning and execution, introducing new products and propositions that align with MAP’s Individual Giving and Fundraising strategies. You’ll develop and manage annual budgets, including setting income and expenditure targets and providing regular forecasts and risk assessments. Beyond the role’s core responsibilities, You’ll have opportunities for professional growth and access to training and development to further enhance your direct marketing skills.
About You
we’re looking for a motivated and pro-active individual with a strong background in fundraising or marketing. You’ll have a proven track record of planning and executing campaigns that build long-term supporter loyalty and grow sustainable income. Your ability to manage external partners and analyse campaign performance will be key in optimising results. Strong project management, leadership and communication skills, coupled with your pro-active and collaborative mindset, will set you up for success in this role. If you’re a results-orientated individual who takes a a supporter-centric approach and thrives on leading innovative campaigns, we’d love to hear from you. This is your opportunity to make a tangible difference for MAP supporters and contribute meaningfully to MAP’s vital mission.
Duties and key responsibilities
Leadership and Strategy
• Build and inspire a high-performing, results-oriented team focused on delivering sustainable income to maintain and build on recent growth.
• Hire, performance manage, support and develop the Individual Giving Fundraising Officer.
• Lead the development and delivery of Individual Giving strategies, leading on MAP’s Individual Giving retention strategy with a focus on loyalty, regular giving and lifetime value.
• Work across and develop MAP’s retention products and journeys, including developing loyalty and regular giving appeals.
Planning and Management of Campaigns
• Collaborate with the Head of team and peers to develop team plans aligned with the Fundraising strategy.
• Ensure the team create and optimize insight-driven, supporter-led campaigns, working with the Marketing Manager and Insights lead.
• Ensure processes and systems are in place to track and meet KPIs, including the development of robust testing plans to optimize campaigns based on insights.
• Manage and motivate a range of agency partners and suppliers.
• Ensure compliance with relevant fundraising legislation and stay updated on changes in relevant thinking and laws.
Innovation
• Lead the investigation, testing, and implementation of product innovations using agile methods to test and learn with efficiency.
• Develop bespoke, audience-led supporter journeys, including ongoing journeys for UK and international supporters.
• Proactively stay ahead of emerging trends, and thrive working in a fast-paced, agile manner, acting on learnings to optimize activity.
Budget Management
• Create annual budgets for the Individual Giving programme, setting income and expenditure targets, with support from the Head of team.
• Manage the retention budget, including the regular giving budget, and report on management accounts, reforecast, and assess risk levels.
PERSON SPECIFICATION
Education/training
• Relevant direct marketing/fundraising qualification and/or equivalent experience.
Knowledge / Experience
• Relevant experience in fundraising and/or marketing, with experience of direct marketing and developing supporter/customer journeys and campaigns to build long-term loyalty, engagement and income growth.
• Experience managing a regular giving or loyalty programme.
• Confident with end-to-end project management, including managing multiple projects and priorities at once.
• Experience leading multi-channel, data-led campaigns, including loyalty and cross/upsell/reactivation activity - with evidence of engagement and income growth across channels including mail, email, SMS and TM.
• Strong track record in developing direct marketing strategies.
• Experience in strategic planning, project management, budgeting and forecasting.
• Experience managing external stakeholders and agency partners – including creative/DM, print, SMS/TM and fulfilment agencies.
• Experience in analysing and presenting data for informed decision-making, as well as leading others to develop testing plans and optimise campaigns.
Skills
• Able to confidently analyse results, digest complex data, and extract insights to inform strategies and campaigns. This includes regular giving and audience analysis.
• Expertise in digital and written communication, with a supporter-centric approach.
• Able to balance short and long-term priorities and manage opportunities and risks.
• Effective management and leadership skills, with experience of line management.
• Highly proactive - excellent at networking, communicating, and influencing.
Personal attributes and other requirements
• Commitment to maintain high standards to promote trust and confidence in MAP’s fundraising initiatives.
• Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work
• Commitment to the aims, values and ethos of MAP.
• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.
• Support and promote diversity and equality of opportunity in the workplace
• Work collaboratively with others in all aspects of our work
• Abide by organisational policies, codes of conduct and practices
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.
Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification.
The client requests no contact from agencies or media sales.
Philanthropy Manager
Job Description and Person Specification
Reporting to: Head of Philanthropy in the Fundraising Team
Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. On occassion, you will need to be able to attend early morning breakfast visits therefore the post holder will need to live close to London.
The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.
Contract Type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £37,500
BACKGROUND
Magic Breakfast provide a nutritious and filling breakfast to over 200,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK.
The new UK government’s Children’s Wellbeing Bill outlined in the King’s Speech, includes a requirement for free school breakfast clubs in every English primary school. This is a fantastic start towards ending child morning hunger. Magic Breakfast’s influence will be instrumental to ensuring school breakfasts are introduced in a way that is hunger-focused and barrier free. In 2021, the Scottish Government, pledged a not yet enacted promise to provide breakfast to primary children.
Thousands of secondary school children are at risk of losing their free school breakfasts from September next year. For many of these students, this is their only opportunity to have a nutritious meal before facing a demanding school day, including taking exams.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good the Philanthropy team’s role is to develop and deliver the charity's high net worth individual giving programme in line with Magic Breakfast’s strategic priorities to enable our organisational growth against our mission.
We are seeking to grow income through further cultivation and stewardship of our potential and existing donors. Our High Value Giving teams are forecast to collectively raise £5.1m in 2021/22, up from £4.6m two years ago in 2019/20. The team includes partnerships with charitable trusts and foundations, corporate organisations, and high-net-worth individuals.
Reporting into the Head of Philanthropy, this role will have a particular focus on ensuring that Magic Breakfast is offering the highest quality of donor care from start to finish, and building and developing our prospect pipeline.
We’re looking for a proactive person with excellent relationship building, cultivation, solicitation and stewardship skills as we seek to build our prospect pool, enhance or supporter journey and achieve our ambitious fundraising targets.
The Philanthropy Manager will have the opportunity to be innovative and creative, to create and test impactful donor journeys and engagement opportunities so Magic Breakfast’s supporters feel valued and can understand the transformational difference they are making to hungry children and their learning in the UK.
KEY RESPONSIBILITIES
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Manage your own portfolio of donors, providing excellent stewardship and strategies to uplift and secure multi year donations
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Work with Corporate, Trusts and Individual Giving teams to identify potential major donors and high value regular givers within Magic Breakfast’s donor portfolio and implement plans to develop these relationships;
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Support the Head of Philanthropy to build relationships with senior volunteers to garner their support and help encourage introductions to their networks
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Ensure all donations are thanked and recorded in a timely way, and logged accurately on salesforce
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Support Head of Philanthropy in accurately forecasting philanthropy income for each financial year, and ensure forecast income is updated monthly.
Please see the job description attached for the full job description.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
⭐️ 25 days holiday plus bank holidays
⭐️ Christmas closure
⭐️ Enhanced Maternity pay
⭐️ Cash back health plan
⭐️ EAP service
⭐️ Additional days leave each year up to 5 additional days
Please view our website and information on all our benefits.
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @ magicbreakfast. com
Shortlisting - 2nd-4th December
Interview 1 -10th and 11th December
Interview 2 and Task - 16th and 17th December
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. We ask that if you wish to apply for a role you complete the application as soon as possible to avoid disappointment. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.
We are seeking an experienced legacy professional to lead and grow MAP’s legacy giving programme. This role is instrumental in generating circa £1m annually, directly contributing to MAP’s vital work. You’ll take the lead in building MAP’s legacy programme – from marketing legacies to stewarding prospects, enquirers and pledgers. Working collaboratively across teams, you’ll design engaging supporter journeys that ensure an exceptional experience, strengthening MAP’s legacy pipeline. You’ll also play a pivotal role in strengthening the profile of legacy giving at MAP, building strong connections internally and externally. This role offers an exciting opportunity to build a legacy programme and join a passionate, collaborative and growing team committed to innovation and excellence in fundraising. You’ll have opportunities for professional growth and access to training and development to further enhance your legacy fundraising expertise.
About You
We’re looking for a pro-active individual with a proven track record in building legacy fundraising strategies and delivering multi-channel campaigns. You’ll have excellent project management, leadership and communication skills, and be adept at analysing performance data to adapt and optimise plans. You’ll be skilled in both digital and offline fundraising, with a supporter-centric approach. You’ll have a passion for the power of legacies to bring change, keen to bring this insight to Medical Aid for Palestinians. If you’re ready to lead a dynamic and growing legacy programme that makes a real difference to Palestinian health and dignity, we’d love to hear from you.
Duties and key responsibilities
Leadership and Strategy
• Lead the development of the legacy programme, creating a strategic plan that considers audiences, products and channels and which is aligned to MAP’s fundraising strategy.
• Monitor and analyse trends within legacy giving, both internally and externally, using these findings to influence the direction of the programme.
• Manage and support the Legacy Marketing Officer (fixed term) and liaise with MAP’s legacy administration consultant to ensure excellence in both legacy marketing and administration. Assess resources and develop business plans to support team changes as and when relevant.
• Champion legacy giving throughout MAP, influencing and engaging colleagues across the organisation and raising the profile of this income stream.
• Build and manage relationships with external partners including agencies and suppliers including creative, print/fulfilment and free will providers.
Campaign Planning and Management
• Plan, implement and optimise legacy marketing campaigns across various channels, ensuring alignment with MAP’s broader fundraising goals.
• Collaborate with internal teams and external partners to develop audience-led content and materials that drive engagement with legacy giving.
• Monitor, analyse and report on campaign performance, adjusting plans and activity based on insights and trends with a view to maximise ROI.
• Develop and maintain effective supporter journeys tailored to legacy prospects and legacy intenders/pledgers, ensuring a consistent, engaging and inspiring experience.
Innovation
• Lead legacy marketing innovation by identifying and testing new channels, tools and approaches to enhance MAP’s legacy offering.
• Stay updated on trends and legacy marketing best practice, with the goal of developing MAP into a leader in legacy fundraising.
Budget Management
• Create and oversee the legacy budget, setting income and expenditure targets in collaboration with the Head of Individual Giving.
• Manage financial planning, reporting, and risk assessment for the legacy budget.
General Responsibilities
• Support MAP’s mission, ethos and values.
• Support and promote diversity and equality of opportunity in the workplace.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.
PERSON SPECIFICATION
Experience
• Proven track record in legacy programme management across various channels, with evidence of successful development of legacy fundraising strategies.
• Skilled in performance reporting, data analysis and using insights to shape a legacy programme.
• Experience creating acquisition fundraising plans across channels (online and offline) and delivering supporter journeys across a range of audiences.
• Excellent project management skills, including managing multiple projects and priorities at once.
• Experience of day-to-day management of external stakeholders and agencies.
• Experience in planning and budgeting – with proficiency in legacy forecasting.
Knowledge, skills and abilities
• Able to confidently analyse results and extract insights to inform campaigns.
• Excellent digital, written and verbal communication skills, with a supporter-centric approach.
• Effective management and leadership skills.
• Highly proactive – excellent at networking, communicating and influencing.
Education/training
• Direct marketing or fundraising qualification and/or equivalent experience (desirable).
Personal attributes and other requirements
• Commitment to high standards, fostering trust and confidence in MAP’s fundraising initiatives.
• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practices and equal opportunities.
• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
• An ability to apply awareness of diversity issues to all areas of work.
• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.
Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification.
The client requests no contact from agencies or media sales.
Home based working in the UK, preferably London/near London (part-time access to office spaces available nationwide, flexible working policy)
About us
We are a collaborative, UK based network bringing our 30 years of experience working on the HIV response to the broader global health space. We contribute to a global movement of actors seeking to challenge the systemic causes of health inequity to end AIDS and ensure all people can realise their right to health and wellbeing. We give decision-makers the proof – and the push – they need to make informed and just decisions to help improve the lives of the millions of people around the world needing access to treatment, prevention, care and support services for HIV and other health conditions.
About the role
The Senior Campaigns and Communications Advisor works to amplify STOPAIDS’ impact and reputation across our key advocacy areas through public campaigns and mobilisation, youth engagement and communications, including social media, our website and branding resources.
This role works with the Advocacy Team to plan, co-ordinate and implement campaign activities for STOPAIDS, including the engagement of youth champions and youth networks, and to coordinate and implement our external communications strategy, ensuring high-quality external online content, including social media and website management.
Benefits
We offer several benefits including:
- A 28-hour (rather than 35-hour) working week policy with no salary reductions. Staff can work reduced hours over 5 days or a 4-day week.
- Home-based working policy with monthly access to office spaces including a home working grant and monthly bill contributions.
- Flexible working, including non-standard working hours.
- A group stakeholder pension scheme with 6% employer contributions.
- An individual learning and development budget allocated to staff members each year.
- 20 days’ annual leave per year (excluding bank holidays), plus 1 day for every year of service, for up to 4 years.
- Enhanced maternity and paternity pay for employees with 1 years’ service or more.
For more information, please download the job description below.
To apply, please download and complete our application form below. CVs will not be accepted.
We reserve the right to close the advert early, should sufficient applications be received.
People living with or affected by HIV, from Black, Asian or minority ethnic (BAME) backgrounds or from other minoritized groups are particularly encouraged to apply.
STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age.
We are open to considering applications for a part-time role that would require a job share.
Senior Trusts Fundraising Officer – Maternity Cover
Contract type: 11-month fixed-term contract to cover maternity leave (please note: this contract may be Curtailed if maternity leave ends prior to the planned 10 months)
Reporting to: Trusts fundraising manager
Location: Hybrid – remote, London head office as required (up to one day a month, subject to business need)
Hours of work: 34.5 hours per week
Remuneration: circa £34,500 per annum, plus benefits
SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.
In this role, you will work to maximise income generated from charitable trusts, foundations, multilateral and statutory sources, by producing compelling applications, proposals, mailings, in-depth research profiles and feedback reports, and by providing exemplary stewardship. This role will suit an outstanding team player, who can work collaboratively and autonomously.
While keeping SPANA’s mission to improve the welfare of working animals at the heart of our trust programme, the post holder will utilise international development sector techniques and opportunities to maximise income for our cause.
Key Relationships
• Responsible to the Trusts Fundraising Manager
• Head of Philanthropy and Fundraising Partnerships
• Fundraising Relationships Team
• Director of Global Fundraising, Marketing and Communications
• Global Programmes and Global Resources Teams
• Global project colleagues and partners.
Trusts fundraising programme
• Research and make approaches, pitches, submissions and applications to charitable trusts and foundations (both in the UK and overseas territories within SPANA’s global fundraising programme, such as Australia), to meet agreed annual targets.
• Actively contribute to the delivery of the trust fundraising strategy, including working to identify and research potential new sources of trust, statutory and multilateral funding, to meet agreed targets.
• Contribute to the development and delivery of an annual work plan and pipeline for the trust fundraising programme, including time-sensitive applications, to grow income.
• Assist in the development and submission of funding applications to statutory and multilateral sources (such as the Foreign, Commonwealth and Development Office and United Nations), working with colleagues to identify opportunities and develop projects and proposals.
• Write clear, concise and compelling proposals, and feedback reports for successful applications, and submit in a timely manner.
• Develop new and existing trust relationships through exemplary stewardship (feedback reports, mailings, phone calls, face to face, etc) to maximise long-term income, secure new sources of funding, upgrade existing levels of giving, repeat donations and multi-year funding.
• Work with SPANA colleagues to identify and maintain a list of suitable projects (that would particularly appeal to potential trust funders) and provide appropriate narrative and financial feedback reports on specific projects and restricted funds (for funders and internal purposes).
• Organise events, visits, meetings and other appropriate activities as required, to encourage and maintain support from trusts
• Assist in the development of events for trusts and major donors and represent SPANA at both SPANA events and external meetings, to cultivate relationships with the aim of securing income.
• Contribute to the development and production of SPANA fundraising, marketing and communications materials, to support trusts fundraising activities.
• Programme support and administration
• Work to a set income and expenditure budget, setting targets in collaboration with line manager.
• Provide regular reports and information on progress, targets and income generated.
• Maintain accurate records of trusts fundraising activities on our CRM database.
• Ensure all work runs to set procedures and timelines, whilst providing exemplary stewardship.
• Provide general administrative support to ensure the smooth running of the trusts fundraising programme.
Other
• Ensure all SPANA’s trust fundraising activities are legally compliant, in keeping with our values and adherent to due diligence and our Acceptance or Refusal of Donations Policy.
• Assist with activities across the Fundraising Relationships team, such as providing project proposals, feedback reports and thanking, particularly during peak times and holidays.
It should be noted that the job specification and remit may develop over time.
The postholder should be happy to adapt and take on new and different tasks within the scope of the role.
KNOWLEDGE, TRAINING & QUALIFICATIONS
• Knowledge of trusts and statutory fundraising principles and practices.
• Knowledge of the current trusts and statutory and fundraising market, including potential supporters.
• Knowledge of developing and delivering compelling pitches and applications to trusts.
• Knowledge of charity fundraising regulations, GDPR and data practices.
• Knowledge of the requirements and expectations of working in the charity sector.
• Knowledge of the animal welfare charity sector (desirable).
• Knowledge of the international development sector (desirable).
EXPERIENCE
• Experience of working in a fundraising role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, potential supporters and other stakeholders.
• Experience of trust and/or statutory/multilateral fundraising and delivering income against targets.
• Experience of understanding complex information and finances, and conveying it in concise and persuasive applications to trusts and statutory funders.
• Experience of producing high-quality and compelling approaches, proposals, reports and presentations.
• Experience of delivering income against targets.
• Experience of prospect research techniques, and using research to suggest suitable projects/areas of interest/building a long term relationship.
• Experience of working with databases, preferably Raiser’s Edge, understanding data selections and the nuance of data.
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