Senior Database Manager Jobs in SE6 1HW

Job Title:            Database and Income Processing Manager

Reporting To:       Head of Philanthropy & Special Events

Salary:                   £40,000 - £45,000 Per Annum

Contract type:    Permanent, fulltime, Hybrid

Location: Hybrid - At times travel across Felix’s sites in London (Deptford, Enfield, Poplar, Park Royal, Deptford and Canary Wharf. 

About The Felix Project
The Felix Project is London’s largest food redistribution charity. Started in 2016, its vision is a London where good food is never wasted, and no one goes hungry. In 2024 our workforce of over 200 staff and 13,000 volunteers collected and distributed the equivalent of 38 million meals to Londoners in need. This is done through a network of 1,200 community organisations and schools who are working on the frontline to feed people who are experiencing hunger and cannot afford to regularly buy the food they need. The Felix Project works with hundreds of suppliers from across the food industry, including supermarkets, wholesalers, farms and restaurants to rescue high quality surplus food, that cannot be sold and would otherwise go to waste. 

In London, one in for working families regularly struggle to afford to feed their children, equating to an estimated 325,000 families across the capital. The cost of food has increased by 30% in the past three years and one in eight working families have less than £3 a day for food, after paying their bills. About 20% of working families have been forced to access a food support service for the first time during 2024 due to the rising cost of living. 

Our work has never been more needed, and demand continues to grow: we are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. Felix’s Kitchen in our East London depot produces up to 5,000 meals per day from surplus food. Felix’s Multibank in West London distributes non-food items to those who need it most. As part of the charity’s involvement with The Coronation Food Project, we are launching an innovative food processing lab – The Felix Food Factory. 

About the role 

This is a new and vital role which sits within the Income Generation & Marketing (IGM) team.  The successful postholder will be required to build excellent working relationships with colleagues in both finance and IT. 

The IGM team is in a period of growth, aiming to be 30 strong by the end of 2025. Our goal is to drive increased revenue to £18.5m over the next year with a target of £21M by 2029. Data insight and management will be a fundamental enabler of the strategy.  

We require this postholder to share our ambition; to have experience of a charity going through rapid growth. You will lead on opportunities to refine and reset the use of our database (Microsoft Dynamics) and streamline income processes to optimise supporter relationship management and financial performance.  

Your work will be extremely varied from auditing the use of our database by teams, recommending how we might deploy off the shelf new functionality, maintaining data integrity, ensuring data compliance in everything we do, to daily income processing tasks including recommending how we might use the latest API options to improve our existing processes. We are looking for a seasoned database and income processing manager; someone who will thrive as a single point of contact on behalf of fundraising. 

Duties and Responsibilities 

CRM 

Become the expert product owner of the Income Generation CRM (Microsoft Dynamics) and work with the income generation and marketing team, IT team, and others to ensure that data is stored securely, maintained appropriately (including running regular data cleansing), and can be analysed. This database is shared across the organisation, so the postholder will be comfortable working with colleagues on decisions impacting the whole CRM. 

Audit how we currently use MSD creating a gap analysis and work with IT Systems Engineers to scope out potential functionality upgrades.  

Work with IGM, MSD and other charity users to understand how Felix can optimise the CRM’s use.  

Systems Integration 

Be part of a system improvement team looking at automation, process improvements and system integrations (e.g. CRM/Business Central/the charity donate platform Donor Box and third-party income generation platforms like Just Giving) 

Income Processing

Work with the Financial Accountant to ensure that income is uploaded and correctly coded to Microsoft Dynamics. Understand the setup, data capture and data validity of online income providers used by The Felix Project. Process donations from multiple income streams into CRM and work with Finance Team colleagues to ensure a smooth income reconciliation process. Manage relationships with third party income generation platform operators.  

Help The Felix Project to maximise return from the Gift Aid scheme by ensuring declarations are added correctly and updated where necessary. 

Business Intelligence and Usability 

Become a super user of both Microsoft Dynamics and Microsoft Fabric (PowerBi) within the IGM team to support reporting across the team  

Lead audit of how IGM team is using database and data visualisation tools, ensure full training on currently available product. 

Create and publish a suite of KPI reporting for SMT.   

Key Skills 

Essential 

• Experience of fundraising or sales databases  
• Experience working with database users and systems administrators to develop database functionality  
• Experience of transaction processing from sources such as Just Giving, CAF, bank transfers, and online payment providers 
• Working understanding of the gift aid scheme 
• Working understanding of the GDPR compliance.

Desirable 

• Experience of Microsoft Dynamics and PowerBi or any data visualisation software 
• Experience of automation of processes between online payment providers and CRM 
• Experience of training, or a willingness to train, staff to use databases and data visualisation tools 
• Project management experience 
• Be able to maintain and map out the processes associated with fundraising 
• Used to maintaining data entity maps. 

Application procedure
Please apply via this recruitment portal. 

Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).

After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.

Recruitment timeline

Updated Closing date: 30th January 2025 

We are interviewing suitable applicants as and when they apply. We encourage early applications.

The Felix Project can only employ applicants who currently have the right to work in the UK.

This is a pivotal appointment for us. 

You will be our first colleague dedicated exclusively to fundraising. It is an exciting opportunity to build the function from the ground up – setting the strategy, making the contacts, and delivering the income.

We have built and developed a supporter database of 5k contacts and have improved our donation systems. We need your skills and expertise to take this further, including by expanding our supporter base, particularly major donors. Where your focus will be on securing individual donations of five-figures or higher, while also growing the potential among these supporters for subsequent legacy gifts.

You will be directly responsible for increasing our voluntary income from £80k (excluding legacies) to £250k over a period of five years, (and we have substantial ambition to move upwards from there), whilst also growing our legacy giving and encouraging corporate partnerships. We continue to develop our CRM and to systemise our relationship management, to support a scalable major gifts programme.

We are excited to have you join us.

Join one of the the nicest and most innovative digital and content teams in the charity sector!

It’s an exciting time to join Kinship as our Website Content Manager. In September 2024, we launched our new website. It’s received excellent feedback from kinship carers and we now want to build on this success and ensure kinship carers in England and Wales can access the right advice, information and training through our website.

You’ll be joining a growing organisation where you’ll have brilliant opportunities for personal development and training to support you in your role.

You’ll sit in the Services and Digital Department, in the Digital and Content Team. Our department comprises of the Training, Advice, Peer Support, Programmes and Database teams.

About the role:
As our Website Content Manager, you’ll manage the content production for our website based on user needs, analytics and research. You’ll own the website governance including the process for creating new website content and updating and maintaining current content. You’ll work with 'digital and brand champions’ across the organisation, providing training and support for chosen colleagues in each team to update the website.

You’ll work closely with Content Designer colleagues who will create new content for advice, training and information. You’ll be responsible for supporting other content creation and the overall maintenance of the website content.

You’ll also work closely with the communications and policy teams to align with our organisational social media content strategy, digital marketing and core objectives (including our influencing, campaigning, research and policy work).

The right person will need to work collaboratively with colleagues across Kinship and be used to working in cross-functional teams. You’ll need to be curious, detail-oriented with an improvement mindset.

The type of person we’re looking for:
You’ll bring your storytelling, passion, problem solving, curiosity, consciousness and excellent communication skills to your role. You’ll need to be structured in your approach to managing governance processes and website editorial – so you’ll be a complete finisher with excellent attention to detail and an ability to meet deadlines.

A positive mindset is key to being part of the team, as is thinking creatively to problem solve and being empathetic to colleagues.

Working with kinship carers to ensure meaningful participation and being respectful of their lived experience is an important value in how we work.

The team work remotely, but there is the option to work from our office in London. This role will require flexibility for occasional travel in England and Wales.

Key responsibilities:

Website content management:

• Develop and lead a website governance process (including sign-off), supporting colleagues to proactively schedule and create new website content, taking ownership of deadlines using Asana.
• Develop a website content strategy over 12 months alongside content designers, aligning with organisational objectives and goals.
• Develop and train digital and brand champions across the organisation to help them write in plain English and create web content that meets the objectives of their team and our website.
• Work closely with the communications and policy teams to align with their strategic external content strategies (including social media and email marketing campaigns) and help plan website content as part of the Editorial Board.
• Collaborate with colleagues to maintain the organisational style guide on Notion.so and be a champion for its use across our website communications.
• Provide website content template pages that support teams can use to structure and write accessible content and provide editorial oversight and final sign-off (web pages / information sheets / film / podcasts / workshops).
• Update and oversee the governance of our Kinship Compass tool, which enables kinship carers to search for information, support and advice in their local area .
• Be the first point of contact for content requests and scheduling for website updates.
• Prepare regular reports to the Head of Digital and Content (and other colleagues) as required.
• Manage external freelancers where appropriate.

Digital innovation and best practice:

• Use data and analytic tools (like Moz, HotJar and Google Analytics) to measure website performance and continue to improve content and SEO.
• Use user participation and other user research techniques to consistently improve website content and ensure content is optimised for SEO.
• Ensure high-quality manualisation and documentation of systems and processes to support website governance and transparent processes (using Notion.so).
• Ensure all website content is accessible and continually reviewed.
• Lean into learning best practice and new techniques to drive innovation and new website improvement (AI and machine learning for example), actively learning from other organisations and sectors.
• Be committed to content design principles (Content Design by Sarah Winters and Rachel Edwards will be your core text).
• Ensure that best practice is followed at all times, including regarding safeguarding, GDPR and PECR.

Collaboration, participation and teamwork:

• Work with team members and peers to contribute and develop a positive culture and high-achieving team.
• Embed values and behaviours where learning and innovation is at the heart of developing website content which meets the needs of our kinship carers and other audiences.
• Actively contribute to Kinship’s long-term strategy, objectives, business plans and budgets.
• Put kinship carers and their needs at the heart of why we do what we do, which also includes how we collaborate with staff members who are kinship carers.

Some tips for your application:

• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 page on your covering letter.
• As part of the interview process, we will send you some of the questions in advance.

Department/team: Community Fundraising, Events and Innovations

Contract: 12 month fixed term, full time

Interview dates: Monday 17th or Tuesday 18th February (virtual)

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
  family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
  commitment to employee health and wellbeing.
• We have a Menopause Friendly accreditation and are a Disability Confident employer

Join our Community Fundraising team and play a leading role within key supporter projects to drive growth and improvements to our community fundraising programme.

As a Community Fundraising Manager for Dementia UK you will collaborate with the Senior Community Fundraising Manager to support and implement a fundraising strategy to develop the annual community fundraising budget. You will be responsible for delivering high-value supporter stewardship and fostering strong working relationships across internal Dementia UK teams to advance plans for automating supporter journeys, particularly in partnership with the Database and Marketing & Communications teams.

You will oversee the recruitment, training, and development of staff in accordance with Dementia UK policies and practices, including regular supervision meetings and annual appraisals. You will facilitate regular team meetings and workshops to ensure staff progress towards objectives, providing coaching and sharing skills to enhance staff performance.

Additionally, you will produce regular reports on marketing activities and stewardship performance, monitor financial and non-financial KPIs, and continuously leverage supporter insight data and external trend analysis to identify opportunities for income growth and operational improvements. You will also ensure the maintenance of accurate supporter database records in compliance with Dementia UK’s policies and processes.

To succeed in this role, you will have a proven track record of delivering income across community fundraising streams, and an understanding of effective relationship fundraising techniques. You will be a strong motivator with experience in using a relationship database to support, inform and report on fundraising activity.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact our recruitment team.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Context and Background

The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse.

We’ve been here for children for over 100 years. From our campaigns to our services- we strive to make a difference in everything we do. Between 2016 and 2021, we’ve helped make 6.6 million children safer from abuse.

Within the Income Generation Directorate our aim is to maximise resources for the NSPCC’s mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.

To continue to deliver our mission we rely on the fundraising support of people across the UK for 90% of our annual income. We are looking to significantly grow our income in new and innovative ways. To achieve this growth, we need the very best team in place to deliver to ambitious targets.

The Donation Processing Team Manager is responsible for providing strategic leadership and oversight to the donation processing function within the NSPCC. This role involves developing and implementing strategic plans for the team and leading projects to evolve and develop donation processing practices in line with Income Generation Directorates strategic direction.

Additionally, this role involves close collaboration with the finance and fundraising teams to ensure seamless donation processing and accurate financial reporting. Central to the role is fostering a culture of continuous improvement and ensuing compliance with the legal regulations associated with not-for-profit fundraising

Working arrangements regarding hybrid working are flexible however, the Donation Processing Team is based in London so regular travel to London would be required. 

Job purpose

To oversee the processing of all donations to NSPCC, as well as take the lead on Gift Aid for the organisation and the operational management of our third-party response handling and fulfilment agency.

1.  This role involves managing the operations of the donation processing team of 9 staff and ensuring their work is carried out accurately and efficiently.
2.   The role will be responsible for ensuring the work of the team is compliant with relevant regulations, internal policies/procedures and best practice in donation processing.
3. The post holder will foster close working relationships with the finance and data teams, as well fundraising managers to ensure the team continue to evolve to meet the needs of an ever-changing fundraising landscape.
4. The role will play a key role in modernising existing practices, setting up new processes and managing change, as we transition to a new CRM database and there is increased organisational focus on ensuring supporter experience is at the centre of what we do.

This role would suit candidates with a passion for creating collaborative working environments, with interest in the nature of charitable giving and a background in financial administration, fundraising finance, or charity supporter services. 

Key relationships - Internal

• Head of Planning, Performance and Processing
• Line management of the Donation Processing Team Leaders and Response and Fulfilment Lead
• Senior Fundraising Managers across the directorate
• Finance and Technology Business Partners
• Compliance Manager

Key relationships - External

• Any key suppliers

Main duties and responsibilities

1. Managing the Operations of the Donation Processing Team:

• Supervise and support a team of 9 staff members, ensuring their tasks are completed accurately and in line with SLAs.
• Conduct regular performance reviews and provide feedback to team members.
• Develop and implement training programs to enhance team skills and knowledge.
• Monitor daily operations and address any issues or bottlenecks promptly.
•  Ensure the team meets all deadlines and performance targets.

2. Ensuring Compliance with Regulations and Best Practices:

• Stay updated on relevant legal regulations and best practices in donation processing.
• Develop and enforce internal policies and procedures to ensure compliance.
• Conduct regular audits to verify adherence to regulations and internal standards.
•  Address any compliance issues or discrepancies promptly and effectively.

3. Fostering Close Working Relationships with Other Teams:

• Collaborate with the finance team to ensure accurate financial reporting and reconciliation of donations.
• Work closely with the data team to maintain accurate and up-to-date donor records.
• Facilitate regular meetings and communication between the donation processing team and other teams.
• Identify opportunities for cross-departmental collaboration and process improvements.

4.Evolving Processes and Managing Change:

• Lead the development and implementation of new processes and ways of working.
• Manage the transition to a new CRM database, ensuring minimal disruption to operations.
• Monitor the effectiveness of new processes and make adjustments as needed.
• Communicate changes clearly and effectively to all stakeholders

Responsibilities for all Staff within the Incomer Generation Directorate

• A commitment to safeguard and promote the welfare of children, young people and adults at risk.

Person specification

1. Experience with processing a large volume of donations for a big, complex non-profit.
2. Proven ability to manage, coach, and develop high-performing service delivery teams in a collaborative environment.
3. Strong knowledge of legal regulations for non-profit fundraising, including gift aid, and best practices in donation processing.
4. Ability to turn strategic vision into actionable plans and adapt quickly to new opportunities and changing priorities.
5. Experience modernising administration systems.
6.  Excellent analytical and problem-solving skills, with creative solutions for complex issues.
7. Proven ability to lead and manage projects from inception to completion, ensuring they are delivered on time and within scope
8.  Experienced in managing change within an organization, including identifying areas for improvement, developing strategies to implement changes, and ensuring smooth transitions.
9.  Ability to maintain positive, productive relationships with diverse stakeholders.
10. Highly organized, detail-oriented, and able to work in a fast-paced environment.
11. Experience with fundraising CRMs and Microsoft Office, especially Excel; SQL database experience is a plus.
12.  Excellent written and verbal communication and presentation skills.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
•  We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
•  All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

We’re looking for a highly organised and proactive individual with a proven track record of developing supporter acquisition campaigns across multiple channels such as paid search and social, email, telemarketing and offline channels.

Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to change the lives of those living with cancer.

The Individual Giving Senior Executive - Supporter Acquisition will be instrumental in the success of the Individual Giving team during ambitious growth plans, aimed at increasing income by over 60% in the next 5 years. You will be responsible for the delivery of core elements of the Supporter Acquisition programme, developing engaging communications / products and activity across multiple channels, such as paid search and social, email, telemarketing and offline channels. You will lead and deliver projects for the recruitment of new supporters to identify new audiences, optimise response, grow the supporter base and contribute to the lifetime value of supporters.

Please see full details in the job description. 

Outreach Operations Manager (Full-Time, Permanent Contract)
Twickenham, Greater London
37.5 Hours per week

About Us

We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.

We’re now looking for a Outreach Operations Manager to join our team on a full-time, permanent basis.

The Benefits

– Salary of £46,314.00 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme

This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness.

You’ll discover a passionate, supportive environment where the entire team is working toward the same goals and is dedicated to making positive change and producing great results.

The Role

As Outreach Operation Manager you will be responsible for the successful delivery of SPEAR Integrated Outreach services, ensuring that all of the service models are delivered to contract requirements, working with commissioners and stakeholders to develop and deliver rough sleeper services in the region. Ensuring that all rough sleeper outreach services deliver good quality services that meet the needs of people rough sleeping in the region.

You will be delivering the service in line with national and local policy objectives, working with best practice to deliver holistic outreach based rough sleeper services. The role will develop the services to meet all contract requirements and also meet the objectives of the organisation’s business plan.

You will manage our outreach service leads to deliver excellent services to people sleeping on the street and to deliver a model of staff development and support to sustain a high quality of service delivery, working to achieve the best outcomes for all service users.

Business Support Manager, Grief Encounter

London

Full time, permanent

£38,000 - £40,000 DOE

Grief Encounter is a leading charity dedicated to providing transformative bereavement support for children, young people, and their families. With a compassionate approach and evidence-based programmes, we empower those navigating the complexities of grief, with the mission to ensure that no child grieves alone.

In this role you will provide administrative and organisational support for the CEO and associated internal stakeholders, including the Board, Committees and the Senior Leadership Team.

You will be pivotal in overseeing the provision of administrative support within the charity as a whole and act as the Board Secretary. Within this role you will organise Board meetings and all associated papers for meetings, including agendas and minutes.

The successful candidate will possess experience of providing administrative support to senior leaders, alongside a track record in using IT and financial systems. Experience of managing internal relationships, competing priorities and confidential and sensitive information is also essential.

This is an opportunity to work within a respected charity, making a difference in the lives of children and families experiencing loss.

The role is full time however Grief Encounter offer flexible start times. The successful candidate is required in the office 4 days a week throughout their probationary period however there is a possibility for this to reduce to 3 days following this period. Their standard probation period is 6 months.

How to Apply:

Application is by way of CV and Supporting Statement matching your skills and experience to the person specification and outlining your motivations for applying.

Applications are being considered on a rolling basis.

Grief Encounter is an equal-opportunity organisation. We celebrate diversity and are committed to creating an inclusive environment for all.

The Sutton Trust delivers a suite of programmes in partnership with leading universities and employers, which offer young people from disadvantaged backgrounds the opportunity to explore highly competitive universities, courses, apprenticeships and a range of the UK’s leading professions.

This is a new role within the Programmes Directorate to bring together in-house capacity and lead on the impact evaluation of our programmes. The Sutton Trust has an excellent reputation in this field with well-developed theories of change, robust evaluation framework and extensive data and feedback from programme participants. This role will be central in evolving and implementing our impact strategy, leveraging sector best practice, and embedding a culture of learning. The role will lead on the analysis, and delivery of internal evaluation reports, commission external evaluators as appropriate and oversee dissemination of impact to key stakeholders, working closely with members of our Development team in relation to dissemination to funders.

The role will be expected to liaise with relevant colleagues in university and delivery partner organisations and chair the Evaluation Working Group comprised of colleagues in impact roles at university partners.

We are looking for an experienced impact and evaluation manager who will passionately thrive in a fast-paced environment. The role will report to the Director of Programmes working closely with the Head of University Access and Digital, Head of Employability Programmes and Head of Alumni. The role will manage the Systems and Evaluation Manager, be a member of our Extended Senior Leadership Team and we see the function growing in future to include junior support and with excellent progression opportunities.

Main duties

• Providing operational management of the Trust's strategic approach to impact, improving monitoring and evaluation, and embedding the integration of impact across our programmes. This includes the creation and development of theories of change, evaluation frameworks and approaches.
• Working with colleagues across the Programmes team and within our delivery partners (such as universities) to ensure our approach to evaluation is streamlined and complementary. This will include chairing the Evaluation Working Group.
• Lead and manage the collection and storage of all qualitative and quantitative data necessary to evaluate programmes, developing methodologies and encouraging best practice across the whole team.
• Support the Systems and Evaluation Manager to continue the development of our CRM, Salesforce, to support data collection.
• Manage the delivery of impact and evaluation reports and presentations across all programmes for a range of technical and non-technical audiences to share outcomes and impact
• With support from the Director of Programmes and relevant programme leads, commission and manage third parties to deliver research and evaluation work, providing quality assurance and adhering to project timelines and budgets.
• Conduct analysis and run internal evaluation from time to time to support programme management and requests from funders and other key stakeholders.
• Working with colleagues across the Trust, including the Development team, on annual impact reports and updating of external facing assets such as our website in respect to programme impact.
• Line managing one direct line report with a view to building additional junior support into the team as appropriate.
• Represent the Trust and share learnings at external events
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Thorough understanding of impact collection and evaluation processes within a charity, tools and methods to maximise learning at all organisational levels
• Demonstrable experience in using quantitative and qualitative data collection techniques in social impact evaluation settings
• Proven ability to develop impactful public-facing reports, creating compelling narratives supported by rigorous evidence for different audiences.
• Experience of line management and working across teams to achieve shared goals
• Experience of procuring services, setting up contracts with external partners and ensuring projects are delivered on time and on budget
• Strong stakeholder and project management skills
• Working within or an understanding of the not for profit sector;
• Excellent verbal and written communication and strong analytical skills
• Good knowledge of the General Data Protection Regulation (GDPR) and Data Protection Act
• High degree of initiative and the ability to take responsibility for projects
• Personable, flexible and discreet; able to fit in to a small team

Experience in/knowledge of the following areas will help you to stand out, but is not required:

• Has knowledge and experience of the higher education and/or education sectors
• Has knowledge of the access and participation sector including the Office for Students’ standards of evidence and TASO HE guidance;
• Has knowledge of young people career transition related programmes

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Has experience of working with CRM systems (e.g. Salesforce)
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent
• Salary: £50,000-£55,000
• Working location: Minimum of 2 office days per week
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check will be required

Interviews

Applications should reach us by 9am, Monday 3rd February, with first round interviews held over Zoom on Wednesday 12th February and Thursday, 13th February, and second round interviews held at our London offices on Tuesday, 25th February.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Are you a talented high-value fundraiser with experience in soliciting five-figure gifts or pledges from individuals? 

Can you help deliver a philanthropy strategy at one of the country’s biggest charities?

If so, you could be the Philanthropy Development Manager we are looking for! 

About the role 

As a Philanthropy Development Manager, you'll manage a portfolio of 100-150 prospects and donors, cultivating relationships to secure gifts or pledges of £25,000 to £100,000. You'll work closely with the Head of Major Gifts, involving volunteers and staff across British Heart Foundation (BHF) as required. 

As an ambassador for BHF, you'll proactively identify and qualify new prospects, engage existing and lapsed donors, and collaborate with colleagues to grow our Fund the Future giving club that incentivises donors to make multi-year pledges. 

Ensuring our database is up to date, you'll coordinate with other fundraisers and teams to facilitate collaboration across the organisation. You'll deliver agreed annual targets and help drive income for research to save and improve the lives of people affected by cardiovascular disease. 

Working arrangements 

This is a blended role, where your work will be dual located between your home and our London office. As part of the role, you will also need to travel across the U.K. for meetings with donors, as and when required. 

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.  

About you 

You are an ambitious and dynamic fundraiser with a proven track record of securing gifts or multi-year pledges of at least five-figures from new and existing donors. Your emotional intelligence, and strong strategic and organisational skills set you apart. 

With experience of successfully delivering income targets in a charitable or large organisation, you excel at building relationships and can manage a large portfolio through all the fundraising stages. 

To be successful in this role, you'll be:

• A skilled and curious fundraiser, who can develop clear and creative plans to achieve goals.
• Optimistic and positive, with excellent communication skills and able to inspire confidence in donors as well as senior internal and external stakeholders.
• An excellent writer, with a keen eye for detail who can transform complex project information into compelling stories and content for a high-value audience.
• Proficient at using data and evidence to monitor KPIs, track trends and help us make informed decisions.
• Driven and ambitious to deliver our high-value income strategy.
• Resilient, self-motivated, and able to manage and prioritise a demanding workload.

About Us 

BHF is creating a culture that drives transformational and sustainable income through philanthropic giving, from high-value donors in the UK and overseas. To achieve this vision, we are building a high performing Philanthropy team comprising dynamic fundraisers working with individual donors or trusts and foundations, talented proposition writers, research and insight specialists, and event and stewardship experts. 
 
To realise our ambitions, we need to raise significant additional funds to accelerate and drive critical research. Raising funds through philanthropy is a key area of our income generating strategy for 2030. 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.  
 
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

What can we offer you? 
 
To find out more about our generous staff benefits, please download our benefits document at the bottom of this page. 
 
Interview process 
 
The interview process will consist of two stages. The first interviews are planned to be held over MS Teams on 12 and 13 February 2025. The second stage is planned to be in person at our London office (NW1 7AW) on 19 February 2025.
 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re seeking a capable and confident manager to join our ambitious and team and help us reach more people through our award-winning services.

You’ll lead a small team to ensure the successful delivery of our online and face to face services for people living with secondary breast cancer. Working closely with other managers you’ll be responsible for increasing reach and maintaining quality of services delivered across the south east, London and east of England.

About you

You’ll be excited by this opportunity to use your management skills and determination to deliver high quality services to the people who need them. With a willingness to be flexible and to drive forward rapid growth, you’ll have proven people and service management skills and the confidence to lead a growing team. You’ll have exceptional organisational and time management skills, work collaboratively across the organisation and be able to demonstrate excellent verbal and written communication skills.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Monday 3 February 2025 at 09:00am

1st stage interview date Thursday 20 February 2025

2nd stage interview date Thursday 27 February 2025

Kineara is looking for someone who can grow our fundraising potential and engage key stakeholders across the sector, while delivering engaging communications and outreach campaigns that demonstrate our social value and grow our support base. They will play a key role in helping Kineara develop our newly formed charitable arm, alongside our community interest company, to generate income through engaging fundraising campaigns, impact-driven communications and strategic relationship-building with existing and potential funders. 

You will work closely with project managers and SLT (Senior Leadership Team) to identify how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding to motivate new stakeholders to invest in our work - whether charitable trusts, corporate foundations or individuals. 

You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value.  This role crosscuts a range of key charitable specialisms, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of – or are ready to be part of - the strategic growth of a charitable organisation.

Why us, now? Kineara is going through exciting changes this year: as a newly registered charity, we are opening up to new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters, working in partnership with housing services, private landlords, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused group that takes care of each other.

Why you? You are motivated by seeing vulnerable and marginalised people thriving and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working to joint and shared ambitions.

Communications   

• Develop, contribute to and implement impact-driven and strategic communications campaigns that build Kineara’s fundraising capacity and raise awareness of the issues
• Develop brand identity for Kineara’s new charitable arm, ensuring it is consistent across all activities in the organisation, while maintaining Kineara’s overall ‘look and feel’ to ensure coherence in branding, colours, messaging, style and approach.
• Manage the creation, development, distribution of compelling, impact-driven story-telling about Kineara’s work and beneficiaries using interviews, blogs, case studies, etc.
• Use a range of platforms to distribute print and electronic content including, but not limited to, newsletters, brochures, leaflets, posters reports, e-newsletters, and Kineara’s website
• Work closely with IT and business managers to ensure smooth running of internal communications

Fundraising

• Develop positive relationships with a range of stakeholders providing funding to charities, including in the third sector, public sector, and the business sector, to raise awareness and promote our         work
• Write grant and tender applications, and manage and coordinate work of external consultants supporting grant writing process where applicable
• Manage and administer online fundraising platforms, and develop accessible, persuasive campaigns for public donations
• Work with Finance Lead on finance strategy, costings, budgets, resource allocation

Impact

• Work closely with Operations Manager and practitioners to embed outcomes, create frameworks for monitoring and evaluate Kineara’s projects; and produce yearly evaluations and Impact Report of Kineara’s services
• Use learning from impact analysis to share with team and deliver impact-driven communications and to share our social value to funders and other stakeholders.

Business

• Contribute to development of business plans and strategic decision-making, working with the CEO, Finance Lead and Operations Lead (SLT)

Person Specification

Attributes

 With a strong alignment with Kineara’s values, you will be:

• An outstanding communicator who can engage, inspire and support colleagues, donors, trustees, volunteers and other stakeholders.
• Confident in promoting thought leadership to share our knowledge to develop external alliances and discuss topical issues online
• Passionate about addressing poverty and inequality, and commitment to equality and diversity
• A self-starter and a team player, with a flair for building relationships.
• Creative, enjoy innovative thinking and using your initiative.
• Adept at big picture thinking and project management, but also be able to engage with the detail to ensure projects are successfully completed.
• Comfortable with and skilled at change management and relish the strengths and challenges of a small and dynamic team in an evolving organisation
• Analytical and reflective, but with excellent time management and ability to work under pressure.

Experience and Skills

We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:

• Planning, executing, achieving targets to grow income streams, including donor prospect research, developing new donor relationships, and grant writing.
• Working on effective online or offline fundraising campaigns that influence a range of stakeholders, with a reflective, creative and innovative approach.
• Using impact and outcomes to engage and promote services to funders, partners and other stakeholders. 
• Developing brands and brand awareness in line with organisational objectives
• Creating communications plans in support of strategic objectives, and executing these to a high standard, reflecting and improving these to achieve greater impact.
• Familiarity with social media channels such as LinkedIn, Twitter and Facebook and solid experience of content creation and website management
• Creating and executing community, outreach and fundraising events.
• Strong IT skills and familiarity with CRM databases, MS Office, Word Press.
• Ability to put together and manage project budgets.
• Creating, developing and adapting outcomes tools such as survey, questionnaires, and focus groups
• Planning, creating and executing evaluations of projects, including creating surveys, events, questionnaires and feedback tools
• Managing communications/fundraising officers and external consultants

About the position

Reporting to the Head of Strategic Partnerships, the Senior Strategic Partnerships Manager (SSPM) is a member of the partnerships team. This role must be based in the London office, but is part of a team situated across the organisation’s New York and London offices. They contribute to a range of external relations functions but holds primary responsibility for a portfolio of private philanthropic donors (both high net worth individuals and charitable foundations) largely based in the UK and Europe.

The SSPM researches and engages with philanthropic donors, identifies new opportunities, develops quality proposals, coordinates fundraising initiatives with colleagues and other agencies, negotiates agreements and ensures timely and accurate reporting and exceptional stewardship. They maintain relevant internal management systems (including Salesforce and Business Central) and coordinate with program and operations team colleagues to ensure coherent donor understanding, and compliance with donor requirements. Working closely with the Head of Strategic Partnerships and other team members, the SSPM is expected to produce quality output and manage relationships with a high level of independence and professionalism. The SSPM has some support of a highly competent Strategic Partnerships Manager (0.5FTE, based in New York) whose focus is primarily on grant stewardship and servicing, and who particularly supports with reporting.

The SSPM supports the Head of Strategic Partnerships, MD of External Relations, and the CEO in their high-level donor outreach, while also operating as a Freedom Fund ambassador in their own right. They will support the development of new fundraising approaches and strategies beyond their own portfolio, and will play a collaborative role within an expert fundraising team. They will take a keen interest in the Freedom Fund’s programs and policies, so as to successfully represent the organisation to interested and current donors and contribute meaningfully to organisational strategy discussions and other initiatives and processes.

Responsibilities

Relationship Building, Innovation and Proposal Development

● Undertake donor research, monitor a range of platforms for new opportunities, analyse trends in donor policies and practice, and develop strategic plans for engaging new audiences and increasing the Freedom Fund’s funding from philanthropic donors.

● Cultivate and track relationships with prospective funders, with a focus on (Ultra) High Net Worth Individuals, philanthropies, foundations and other private donors, largely based in the UK and Europe but with flexibility to work with donors based in other regions.

● Lead organizational proposal development in partnership with Programs and other Freedom Fund teams, ensuring a coordinated, tailored, professional and timely response to opportunities.

● Personally produce high-quality funding proposals, concept notes and other formal responses, in close consultation with the Head of Strategic Partnerships and relevant colleagues in other teams.

● Engage in direct donor discussions – and where appropriate, support and facilitate discussions between donors and other staff, ensuring these are well prepared and followed up.

● Support or lead group mechanisms involving donors or partners (e.g., Council of Advocates, consortium-building processes etc.) 

● Collaborate closely with colleagues in the Partnerships Team to achieve common targets and objectives as set out in the fundraising strategy (including, among other things, maintaining a pipeline of prospective opportunities, and developing outreach and engagement plans for new donors).

● Acquire the substantive knowledge necessary to effectively present the Freedom Fund’s work to donors and participate in external meetings and events.

Grant management

● Steward relationships with philanthropic donors ensuring the highest level of donor relationship management tailored to the specific needs and requirements of individual donors, calling on the Senior Leadership Team (SLT) and other colleagues as appropriate.

● Manage day-to-day grant and donor servicing for the assigned donors, ensuring deadlines are met and donor requirements fulfilled.

● Negotiate, review, store and track grant agreements, in coordination with relevant colleagues.

● Prepare narrative reports, based on available program data, and work with the finance team to coordinate financial reporting, ensuring compliance with donor specifications.

● Track key donor and funding data in Salesforce, and provide synthesised information for use in Board papers etc.

Internal coordination and communication

● Build good relationships with colleagues in the Program, Finance and Operations, and Communications teams to ensure effective information sharing, and co-ordination.

● Work closely with the Communications team in the production and dissemination of donor-relevant reports, updates and other content; and contribute to the conception and organisation of donor-facing events.

● Provide support and guidance to a competent and skilled Strategic Partnerships Manager, providing clear direction, coaching support and positive feedback, working closely with their functional line manager to ensure their workload is balanced.

● Collaborate effectively and proactively with other members of the Partnerships team, including providing support and guidance to less-experienced team members.

External Communications

● Support the WMT members, including Head of Strategic Partnerships, MD of External Relations, and CEO by preparing talking points and briefings for speaking engagements and briefings.

● Subject to available time and capacity, the SSPM may be asked to produce written content for other Freedom Fund products and processes.

● Collaborate with the Communications Team to ensure consistency of messaging related to fundraising.

● In collaboration with the Head of Strategic Partnerships, manage and cultivate non-funding relationships with partners such as institutions and peer organisations, including representing the Freedom Fund in funder coalitions / groups.

● Represent and speak on behalf of the Freedom Fund in various forums.

● Collaborate with colleagues from various departments to write, produce and update collateral material.

Qualifications and experience

Essential

• Outstanding English writing skills.

• Minimum of five years of experience in fundraising or partnerships in a fast-paced non-profit setting.

• A proven track record of producing successful funding bids for private donors, including high net worth individuals and foundations. 

• Proven experience building fruitful and lasting donor relationships; access to a network of national/international donor contacts or strong skills in building one.

• Strong understanding of grant-making and grant-management processes (especially with respect to private philanthropic funding) and experience reviewing and negotiating grant conditions.

• Personal interest and past experience in the modern slavery field or in the broader human rights and development sector.

• Experience using MS Office and Salesforce or another CRM database.

Personal attributes

Essential

• A commitment to the Freedom Fund’s vision, mission, values, and goals, with a passion to work in promoting human rights around the world.

• A willingness to work as part of a team in a cooperative and supportive way.

• A commitment to excellence and a relentless pursuit of results, a self-starter with an exceptional work ethic, strong organisational skills, and a can-do attitude.

• Ability to build relationships with a wide range of individuals from diverse backgrounds.

• Ability to work independently, displaying strong initiative in solving day-to-day problems.

• Great attention to detail in dealing with complex donor requirements.

• Excellent interpersonal and communication skills with the ability to liaise with a range of individuals and stakeholders at all levels.

• Ability to work to tight deadlines and juggle assignments running in parallel.

• Willingness and ability to travel locally and internationally (up to 15%).

Compensation

• £60,478 – £62,070 per annum pro-rata, plus 10% non-contributory pension scheme.

• 25 days holiday pro rata, plus public holidays.

• Season ticket loan and cycle schemes available.

Company Description

Founded in 1922, the Institution of Chemical Engineers (IChemE) is the UK based and internationally recognised qualifying body and learned society for chemical, biochemical and process engineers. We exist to advance chemical engineering’s contribution for the benefit of society and strive to achieve our mission of Engineering a sustainable world.

We support our 31,000 members across the world in applying their expertise and experience to make an influential contribution to solving major global challenges, and we are the only organisation permitted to award Chartered Chemical Engineer status and Professional Process Safety Engineer registration.

Position

We are looking for an exceptional candidate to join our team of Regional Engagement Managers. These roles are the key drivers of IChemE activity across all UK regions, helping the organisation to achieve its strategic goals of sustainable member growth, and supporting a vibrant and thriving profession.

You will be based in the East / North East of England and will be an important member of our dynamic UK field force. On a daily basis you will engage with regional HEIs, employers, and other priority partners to identify, nurture and grow sustainable relationships and engagement opportunities that positively impact IChemE’s member recruitment, engagement, and retention.

As an integral part of IChemE’s global team, these role holders are the organisation’s key representatives across geographic regions, supporting and driving operations through frequent liaison with other IChemE management, functional teams, member groups and committees.

Requirements

Our ideal candidates will:

• Be educated degree level with at least 3 years’ experience working in a member engagement, business development, or related role
• Have sound knowledge of membership organisations and understand strategies for sustainable growth
• Have demonstrable experience of working with employers and education partners in a key account management role
• Have exceptional written and verbal communication skills
• Be resilient and adaptable, responding promptly and effectively to changes in priorities and deadlines
• Possess excellent customer service with ability to build relationships at all levels;
• Be a dynamic, proactive, positive team player.

Core responsibilities of the role include:

• Employer engagement - identify, initiate and develop links with a growing number of employers to broaden our member base and deepen engagement with members through world class customer service.
• Member engagement - key accountability for member engagement and recruitment in the region.
• HEI and on campus development - develop and grow partnerships with HEI-based chemical engineering departments and beyond, ensuring that you are a trusted partner for staff and students.
• Acting as a Champion for all IChemE activities regionally, nationally, and internationally.

Other information

This is a field based role, and as such extensive business travel will be involved, including a requirement to frequently attend the IChemE offices in Rugby. You must have a full UK driving licence and access to a suitable vehicle.

Due to IChemE’s international nature, this position requires a willingness to work flexibly and to engage in business discussions outside of normal working hours.

Only candidates eligible to work in the UK will be considered.

This is a permanent, full-time role based on 37.5 hours per week, generally Monday – Friday, but a high degree of flexibility will be required to meet business needs.

Starting salary will be in the region of £37-41,000 per annum (depending on experience)

The closing date for all applications is midnight Sunday 16 February 2025. IChemE reserves the right to interview exceptional candidates and make an offer of employment before the closing date should we wish.

Interviews are likely to take place as follows:

• Stage 1, Teams call: 20 or 21 February 2025
• Stage 2, in-person interviews at IChemE offices in Rugby: 26 or 27 February 2025.