Secretary Jobs

As the Finance Director, you will manage the efficient and effective running of the finance department and lead on the strategic development of CSW’s multi-year financial planning providing responsive reporting and adaptive forecasting to the CEO, the SLT (of which you will be part) and the charity’s Board of Trustees. You will be an excellent financial professional, self-motivated and passionate about your work. You are proactive and willing to work well with others to achieve targets. You are inspired by CSW’s mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.

To be successful in this role, you will hold a relevant financial qualification or be qualified by experience. You will have substantial experience at middle or senior financial management level in the commercial or not-for-profit sector, as well as the ability to motivate and inspire people when working in a team. You will possess strong strategic planning skills, and a good grasp of key charity accounting and database software; principally Sage Line 50, Raiser’s Edge, electronic/online banking, Microsoft Office, especially Excel at advanced level. You should have good knowledge of financial budgetary and accounting systems, as well as the ability to ensure operational excellence.

A full list of essential criteria is listed in the Application Pack

CSW Benefits: We offer flexible working, your birthday off, pension with 6% employer contribution, 30 days holiday after 5 years’ service, 3 month paid Sabbatical after 10 years’ service.

Closing date for full applications: 12 noon GMT Thursday 22 August 2024.

Interviews: Shortlisted applicants will be invited for interview.  The interviews will take place in person at our office in New Malden or online. 

This post falls within the definition of an Occupational Requirement as per the Equality Act 2010.

CSW is a human rights organisation specialising in freedom of religion or belief, and as Christians we stand with everyone facing injustice because of their religion or belief. 

General Data Protection Regulation

CSW takes seriously the storing of personal data in line with the General Data Protection Regulation.  Your application and any information you provide will be stored securely either on paper records or a computer system and then destroyed in line with the data protection law.

About Cord

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

Role context:

Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams. 

In 2024, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, Cambodia & Philippines. Cord has a global team of thirty people with finance staff across six country teams. 

The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.

In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system.

The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting.

Key Responsibilities:

• To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
• To ensure the effective financial management of the organisation create and maintain effective financial control
• To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
• To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting

Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.  

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!

Citizens Advice Waltham Forest is a local charity that has been providing advice, information and advocacy services to residents for over 40 years. We deliver our services across the borough in our office, Family Hubs and public buildings like libraries and schools. We are responsible for core advice services commissioned by the council and have excellent partnerships with many other charities across the borough. 

The charity is governed by a board of trustees, all local people, that now seeks a Company Secretary to support their work. The successful candidate will be interested in charity governance; able to operate independently; and possess the skills to provide a high quality, reliable secretariat to ensure the smooth running of our governance processes. 

The role is offered on a self-employed basis and will be suitable for someone who can be flexible. Hours will vary but are likely to be 7 hours per month. 

Role 

The Company Secretary to the board of trustees is there to ensure the smooth running of all governance processes. Working closely with the chair of trustees and elected officers, you will ensure that records are accurate, up to date and well-organised; that agendas and papers are circulated in good time; that all meetings are minuted and minutes are turned around promptly; and that other duties such as sending updates to the Charity Commission and Companies House are carried out. The board meets four times a year; and one sub-committee (the Resources Committee covering finance and personnel), also meets four times a year. There is a Joint Negotiating Committee which meets on an ad hoc basis, and the AGM in January. All these meetings take place in the evening and are diarised a full year ahead. From time to time support for internal meetings may also be required, some of which may take place during office hours.

The role is offered on a self-employed basis. Remuneration is offered at £175 for each full board meeting including the AGM and for each committee meeting; this includes responsibility for all aspects of preparation and meeting follow up as described in the job description.

The role

This is an exciting time for us and a rare opportunity to join a “new” charity that has the profile, assets, and mission of an established one. This is a chance to implement new ways of working and support an ambitious organisation to grow and progress, working with a new board, a newly embedded senior leadership team and, crucially, lots of new ideas.
Our first substantive Director of Finance will be able to see the bigger picture but be committed to excellence in the fundamentals. They will be ambitious, but that ambition will be underpinned by rigorous attention to detail. They will own and be accountable for their directorate but will possess a strong instinct to collaborate. Most of all, they will believe in the Charity’s mission and ensure that every aspect of our work supports its delivery.

As a key member of the senior leadership team, reporting to the Chief Executive, the Director of Finance will:
• Proactively contribute to the development and delivery of the Charity’s strategy through implementing long-term financial planning to underpin our objectives.
• Role model excellence in their management of the finance team to inspire them to thrive in their roles and deliver high performance standards across the financial functions of the Charity.
• Engage and inspire the wider Charity team to collectively foster a positive culture of financial responsibility and transparency, ensuring that all our activities demonstrate value for money and deliver impact for our donors, supporters, and stakeholders.
• Be committed to the good stewardship of our financial resources and take responsibility for the financial health of the Charity. Working with the Director of Operations & Resources, you will champion the responsible use of our financial and non-financial resources to deliver the biggest impact we can have for our beneficiaries.
• Act as company secretary, ensuring compliance with all regulatory requirements, including from the Charity Commission, Companies House, HMRC, and other relevant bodies.

Person Specification - 

Knowledge and experience
We are looking for candidates with demonstrable strategic financial leadership spanning organisational planning, budgeting, risk, and reporting. You will have:
• A recognised financial qualification. Excellent knowledge of charity financial management, procurement and contracting at a senior level is ideal but not essential.
• Experience of effective budget setting and implementing controls and processes to manage and monitoring budgets.
• Advanced understanding of risk management.
• Experience of improving policies and processes in comparable organisations.
• Success in delivering increased cost effectiveness.
• Evidence of building financial impact and performance metrics and reporting.
• Understanding of the requirements of legislation, Charity Commission and professional body guidance on being a well-run and financially accountable Charity – or an ability to familiarise themselves with charitable law.
• Considerable experience of management and development of staff.

Skills, abilities, and behaviours
• A strategic thinker with the ability to see the bigger picture and make decisions in line with the Charity’s needs as part of a team.
• Strong change management skills with experience of managing teams through change.
• Ability to work with ambiguity, lead through uncertainty and motivate people through change.
• Excellent written and verbal communication skills, including the ability to interpret and communicate financial information to a non-specialist audience.
• Strong organisational development skills, able to identify and act on opportunities to drive performance in business.
• Experience of the charity or not-for-profit environment (this could be gained as a trustee) preferably with some understanding of charity funding and investment management.
• Collaborative working style with excellent written and verbal communication skills.
• Resilient with a flexible, creative and solutions-focused approach to problem-solving.

Please see recruitment pack for full list of responsibilities

The Director of Finance and Operations is at the heart of Severn Wye’s programmes to tackle climate change and fuel poverty. By ensuring the effective management of the charity’s finances and core services you will guarantee all our programmes grow and have real impact. 

The Director of Finance & Operations is responsible for the good financial management and smooth operations of Severn Wye. In turn ensuring Severn Wye projects and programmes are as effective and efficient as they can be in tackling Climate Change and Fuel poverty through the energy system. Responsibilities include finance management, budgeting, forecasting, reporting to the board of trustees, producing annual accounts, liaison with auditors and acting in the role of Company Secretary. The role manages a staff team responsible for HR, Health and Safety, GDPR, office management and legal compliance.

The role reports directly to the CEO and is a member of the executive team, sharing collective responsibility to deliver Severn Wye’s work and plan for its future.

The successful candidate will have substantial management and financial experience, with relevant accountancy qualifications, preferably with a proven track record in the charity sector.

In return for your skills and hard work we offer a competitive salary, training and a company pension scheme. If you’re looking to strengthen your career, broaden your experience and contribute to a sustainable future, we’d love to hear from you.

This role will include 

• Organisational development and management:
• In partnership with the CEO, the executive team and Trustees, ensuring the development and implementation of the charity’s strategic plan.
• Being an active member of the charity’s leadership team and play a proactive role in the management of the charity.
• Being responsible for financial planning, budget setting and financial reporting.
• Ensuring operational support is effective, to review and develop organisational systems and ensure staff are well supported to be able to work effectively. 

 Finance:

• Developing and managing the charity’s financial processes, reviewing and developing policies, procedures and systems to ensure sound financial management and control.
• Being responsible for all financial reporting including preparing annual budget, quarterly reports for trustees, monthly management accounts and cashflow forecasting.
• Being responsible for all project fund reporting, income, budget planning, resources and staff planning.
• Preparing for and liaising re annual audit with the charity’s auditors, ensuring the preparation of the annual accounts for audit and ensure compliance with any audit recommendations.
• Overseeing effective financial record keeping and reporting, including to the Board and external stakeholders.
• Supporting the development team with bid writing including developing budgets and providing financial reports for bids or fundraising.
• Adhering to the Financial Regulations and to good financial practice.

JOB DESCRIPTION

Line management:

• Managing a team delivering day to day financial, HR, office management functions.

Operations:

• Overseeing all areas of the charities operational support including responsibility for:
  • HR.
  • H&S and Safeguarding.
  • Office infrastructure,
  • Policies & procedures.
• Ensuring compliance with employment, company and charity law.
• Ensuring Operational overhead expenditure is kept within budget.

Governance:

• Acting as Company Secretary, to attend Board meetings and providing secretariat support.
• Supporting the CEO and Trustees in all matters relating to the governance of the charity.
• Making the Annual Returns to Companies House and Charity Commission.

PERSON SPECIFICATION 

We are looking for someone with 

• Qualified or part-qualified accountant, ACA, CCAB or CIMA;
• Proven experience of organisational financial management;
• Proven ability to think strategically and lead on organisational improvement;
• Experience of managing the HR requirements of an organisation;
• Excellent communication skills both verbal and written, with an ability to communicate and translate complex financial matters to non-financial staff and stakeholders 

Desirable skills and experience include 

• Understanding of charity accounting, VAT, the charity SORP, the Charities Act, tax, payroll, National Insurance and pensions legislation
• Understanding of strategic risk management, finance audit and internal controls
• Sound knowledge of regulation and legislation affecting charities including H&S, Safeguarding, GDPR.
• Ability to work collaboratively with Trustees, colleagues and external advisors
• Proven experience of leading continuous improvement in relation to finance, HR, IT, & relevant areas
• Experience of managing and developing staff
• Ability to demonstrate a positive approach and to champion organisational change
• Highly self-motivated and able to work autonomously, take initiative and make recommendations to the management team
• Experience of using accounting software (we use Iplicit & Sage Payroll)
• Ability to implement and improve financial & HR management systems
• Excellent Excel skills in formulating and linking spreadsheets
• Commitment to Severn Wye’s charitable objectives, core values and strategic direction 

Severn Wye Energy Agency is a charity working in Wales and England with a vision to live in a stable climate with energy for all.

We achieve this by working with people to overcome fuel poverty and act on climate change by putting energy at the heart of everything we do. 

We work with residents and households to help them use energy more efficiently and lead healthier, more affordable lives. We work with businesses to reduce their carbon footprint. We work with communities to help them meet the challenges of the future, take control of their energy use and implement ideas that reduce fuel poverty and energy use. We work in research and development to pilot innovative renewable technologies. We work with local authorities, government departments and policymakers to promote environmental sustainability through renewable energy and low carbon development. 

About us

The Tudor Trust is a grant-making organisation with a long-standing commitment to funding smaller, grassroots organisations. With an endowment of around £220m, our annual commitment to grants has averaged £20 million. 

We are currently in a period of transition from a family foundation to one that is independently led by a newly formed board of trustees.  At the same time, we are rebuilding our staffing structure in line with an emerging strategy that has greater emphasis on aligning our investments to building thriving communities.  We want to take a systems thinking approach that centres racial justice in all our work.

As we continue on our transformative journey, an opportunity has arisen to join the Tudor Trust as the Head of Finance and Operations. You will provide direction to our financial strategy and management of the organisation, ensuring sustainable growth and financial health.

You will be part of the senior leadership team (SLT), making an active contribution to the strategic direction, planning and leadership of Tudor Trust in collaboration with the wider team. You will be pro-active in your delivery; model our behaviours and ensure racial and social justice are at the centre of everything we do.

For the last 18 months, the post has been held by an Interim, who has successfully brought our financial and governance processes and systems up to date and in line with best practice.  The opportunity for a new Head of Finance is to work with these systems, whilst also supporting the CEO to develop the finance, investment and governance functions in line with the developing strategy.

About the role

The Head of Finance and Operations will be responsible for all finance support including budgeting, reporting, financial planning, managing risk and liaising with external auditors as well as advising senior management on fiscal strategy, while fostering a culture of financial accountability and continuous process improvement.  

As a senior manager within Tudor Trust, you will actively contribute to the broader goals and ambition of the charity. You will work closely with the chief executive and board of trustees.  This includes acting as Company Secretary and working particularly closely with trustees and sub-committees focused on all aspects of investment and finance. 

In line with our emerging strategy, there will also be opportunities to support our thinking on impact and social investments, and alternative models to providing social loans and capital grants, alongside our grantmaking.

You will be supervising a finance consultant who provides additional support with the day-to-day financial recording and monthly management accounts.  

Working in the Day Centre in Maidstone with the existing dedicated support team, providing support, guidance and compansionship to our service users.  No two days are the same so if you like variety and want to make a difference, come and join us.

The Foundation of Nursing Studies (FoNS) is seeking an enthusiastic, motivated individual to join our growing team. We are a small, agile team and need someone who enjoys working flexibly on a range of topics.​ ​

Main Job Purpose: Administrative support to FoNS team, CEO and Board of Trustees

Responsible and professionally accountable to: Programme Manager

Hours of Work: 35 hours per week (either full days or flexible hours)

Terms of Employment: Substantive. 3 months’ probation period. Hybrid working with a requirement to attend the office in central London at least 3 day per week.

Holiday: 25 days per year + Public Holidays + additional paid leave days for Christmas closure

Pension: A maximum of 8% employer’s contributio

1. Office Management

• ​Build and maintain good rapport with internal and external colleagues. 
• Balance the urgent and important work that needs to be achieved.
• Assist with the management of the physical office space, equipment management, liaison with our landlord and attends of the quarterly Health and Safety committee.
• Assist with the administrational needs and priorities of FoNS and supports the team, CEO, Chair and trustees.
• Provide a point of contact with HR company and ability to manage a HR dashboard.
• To liaise with our IT providers to help troubleshoot IT issues.
• Adhere to data protection and GDPR standards.

       2. CEO Administration Support

Supporting the Chair and CEO with specific administration duties including the following: -

• Assist the CEO with the Company Secretary role and requirements.
• Aid the CEO and Chair with internal and external communications.
• Diary management for CEO and the Chair.
• Organise meetings for FoNS staff and board.
• Minute taking for Board and other meetings

     3.Programme Support 

• To provide social media and communications support where needed
• To be part of the Resilience-based Clinical Supervision programme team.
• Support the team to plan and organise events, taking an active role in event preperation.
• Support FoNS team with general administration as required.

This list of duties is not exhaustive and is subject to change with discussion.

      4. Specific Attributes Required

• Understands the challenges and benefits of working in a small and agile team.
• Has the confidence to ask for support.
• Brings discretion and confidentiality to the role. 
• Enjoys working flexibly, quarterly late days/ for board meetings.
• Ability to keep track of many parallel pieces of work and deal with interruptions. 

Connexional Complaints Support Manager

To manage the effective resolution of complaints under Part 11 of the Constitutional Practice and Discipline of the Methodist Church (CPD) and to lead a learning and reconciliation culture where the careful resolution of complaints helps to improve and deliver the mission of the Methodist Church.

Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.

We also welcome applications from people living with disabilities.

Closing date: Tuesday 13 August 2024
Interviews: Friday 23 August 2024 in Westminster in person

Relate Mid & East Surrey, the leading provider of relationship support services across the region, is seeking a Chief Executive who can run an organisation that supports the local community with their relationships.

Healthy relationships between family members, partners, friends and colleagues are paramount to our wellbeing. Relate is here to develop and support relationships particularly by helping families, couples, individuals and young people make their relationships work better through counselling or mediation.

We are a thriving and successful charity with two centres, a charity shop and we operate within three local schools.

As part of the national federation of Relate, we are an independent local charity with a turnover of around £325k and deliver around 5000 hours of high-quality counselling per year. We offer face-to-face services as well as online webcam counselling services. Over the years we have established an exemplary team of supportive and conscientious individuals, made up of 2 clinical supervisors, 20 counsellors, 1 mediator, 9 Receptionists, 3 office staff and management and 40 volunteers.

To be considered for this post you must have proven management experience, professionalism, the ability to implement projects and plans to achieve targets and results, excellent communication skills, and the energy and commitment necessary to lead a busy charity at a key time in its development.

We expect candidates to demonstrate an understanding of the kind of services Relate provides and a passion and commitment to our social purpose.

We are looking for the right person/s to take on this role and therefore would consider part-time and job share.

This post is subject to an Enhanced DBS (Disclosure & Barring Service) Check.

Closing date 18th August 2024

Job Profile

CAFOD is the official aid agency of the Catholic Church in England and Wales, working with people of all faiths and none around the world. We work in more than 40 countries, with more than 500 local partners, standing side by side with them to end poverty and injustice through practical support, emergency relief and advocacy. 

Last year this meant 594 grants and programme payments worth £41.8 million across 42 countries.

These funds reached 1 million people directly who are vulnerable and excluded, helping them to survive and thrive now and into the future. Our strategy enables us to take a proactive and energetic response to many of the challenges facing the development sector. Whether it be supporting local leadership with development programmes or addressing the increasing number and complexity of crises around the world that require a humanitarian response, CAFOD supports hundreds of local partners making a difference in the lives of hundreds of thousands of people around the world. 

CAFOD’s Major Donor Executive will play a key role in delivering our fundraising programme. They will help develop and implement operational plans, manage a portfolio of existing donors and work to identify prospective new donors and their networks. They will work alongside a collaborative and talented team of fundraising professionals who support and encourage each other to reach their fundraising and operational goals. 

This is a wonderful opportunity to make an impact on CAFOD’s growth through a sound knowledge of high-value major gifts principles, already established warm long-term and prospective donors, experience with peer-to-peer approaches and hands-on experience with this specialist form of philanthropic giving. 

Key Responsibilities

Donor relationship management 

• Develop lasting relationships with existing donors and new prospects, building and managing a portfolio of donors giving £5,000 upwards

• With the Philanthropy Manager and Major Donor Team, devise and implement online and offline communication plans with a clear focus on securing funds for CAFOD’s core programmes 

• Steward donors effectively, to ensure satisfaction and long-term commitment. Communicate, thank and report back on the work of CAFOD using donors preferred channels, ensuring the highest standards of donor care 

• Ensure systematic data input and management so that key information, donor interactions and communications are appropriately recorded  in line with organisational systems and processes, and in compliance with GDPR and fundraising best practice 

• Work with the Philanthropy Manager, the Research and Information Team, Senior Management colleagues and Trustees to carry out donor research, identify new prospects and grow the pipeline of donors. 

• As part of the team’s wider work, contribute to (and at times lead on) hosting cultivation and stewardship events – including planning event logistics; sending and tracking invitations; hosting and speaking at events; co-ordinating follow-up and completing evaluations 

 Contribute to Major Donor strategy, plans and income targets 

• Contribute to the development of team annual plans and income forecasts 

• Maintain focus on your own and teams’ income and other KPIs 

• Monitor your portfolio, prepare required analysis for monthly and quarterly reports and regular income forecasting exercises 

• Develop ad hoc reports and data analysis to improve the donor programme and communicate key learnings to internal and external stakeholders 

• Participate in regular team reviews of the donor portfolio to discuss moves management and next steps in donor contact plans 

• Identify new funding opportunities with stakeholders and develop ways of working with influential supporters 

• Attend and contribute to regular section and CAFOD-wide meetings and briefings 

• Participate in training and other activities as requested by your line manager 

About you

We are in search of a candidate with expert major donor knowledge and a proven track record in donor management and fundraising. You will have experience soliciting five and ideally six-figure donations and have the ability to develop compelling appeals to raise funds for CAFOD’s core programmes. Additionally, you will comprehensively understand the significance of prospect research and portfolio management. You will have excellent communication skills and high emotional intelligence, enabling you to foster strong relationships with donors and work colleagues. 

Essential criteria for the role will include: 

• Proven experience of managing major gift relationships at five-figure giving level 

• Experience of implementing donor cultivation and stewardship plans – including online and offline appeals, tailored approaches and feedback communications; face-to-face meetings; event management 

• Achieved successful income growth strategies 

• Good written and presentations skills that would enable donors to engage with the work of CAFOD

• Good knowledge of how to input and use databases and how to follow systems and processes 

• Prospect research experience 

Person Specification

 Understanding our context  

• CAFOD’s mission; Can explain to others what is distinctive about CAFOD as a Catholic development agency. 
• Understanding international development: Can appeal and fundraise for international development. Explain CAFOD’s partnership model, rooted in solidarity and subsidiarity. 

To read more and apply, please visit CAFOD's website to for the full Job Description.

Are you ready to make a difference to the lives of children and young people in Croydon?

The current Chief Executive Officer at Reedham Children's Trust is stepping down after a dynamic 10 years in post, and the Board of Trustees is looking to recruit a new CEO with energy, drive and enthusiasm to continue to develop its strategy of direct investment in youth organisations and services which is changing lives for the better for children, young people and their families in Croydon. For over 180 years, Reedham Children's Trust has worked in and around Croydon - what we do may have change over the years but our committment and belief in what we do has not.

Characteristics of our next CEO:

• a committed, confident and highly motivated individual who is excited about leading a small but ambitious charity.
• an inspiring leader with exceptional communication skills and a proactive approach to building sustainable relationships
• someone with a clear vision to shape the future trajectory of our charity and nurture positive change within the community of Croydon.

Your strategic leadership will drive positive outcomes for the children and young people we support while upholding a culture of excellence, accountability, and continuous improvement within our organisation.

In return, you will have the opportunity to lead a small, highly skilled and dedicated team, adept in self-management and committed to supporting the CEO and Trustees in delivering high-quality operational and governance services.

Reedham Children’s Trust values diversity and inclusivity – we welcome applications from both experienced CEOs and individuals ready to embark on their first Chief Executive position, especially from those with lived experience of the communities and areas we support, to enrich our organisation and the people we serve.

We believe that with your drive, vision, and leadership abilities, you can help Reedham Children’s Trust continue our mission of transforming lives and creating a positive impact for children and young people in Croydon.

For an informal conversation with the current CEO or Chair, or more information, please visit our website for contact details.

Interviews anticipated for late August/early September.

Deputy Charity Shop Manager  

Richmond, North Yorkshire 

Part time (4 days, 30 hours), with flexibility for sickness and holiday cover 

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer, healthier lives. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

Yorkshire is big, beautiful and diverse and, as an inclusive employer, our aim is that our workforce reflects the rich diversity of our region. We believe a diverse workforce is central to us taking action today to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. 

The Role 

Reporting to the Shop Manager, as our Deputy Shop Manager you will lead a team of volunteers to raise funds invest in achieving the charity’s goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. You will also Provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.

Specifically, you will: 

• Play an active part in running our shop in Richmond, supporting the Shop Manager in implementing processes and ways of working.

• Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity. 

• Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation. 

• Manage the efficient and effective day-to-day operation of the shop in the absence of the Shop Manager. 

• Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a happy retail environment. 

• Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received). 

• Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes. 

• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters. 

 
About You 

To be considered for this role, you will need: 

• To have experience of managing people/volunteers including recruitment and development. 

• To have previous retail experience in charity sector or commercial sector is desirable. 

• To ideally be educated to GCSE or equivalent.

• To be highly organised with good time management skills and the ability to prioritise workload and meet deadlines. 

• To have excellent communication and interpersonal skills with the ability to motivate self and others. 

• To be resilient and adaptable to change. 

• Demonstrably strong planning, guiding and motivation skills with a desire to successfully achieve targeted income is desirable. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 5 August 2024. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

The charity’s Chief Executive is retiring after 18 years in post, and our aim is to strike a balance that will ensure continuity of services, whilst providing the incoming Chief Executive with the scope to develop the charity in line with identified need and new opportunities.