Safeguarding Manager Jobs in West Midlands

LOCATION - Remote 

Are you looking for an exciting and rewarding role in 2025? Apply for the Developement Manager: Quality and Improvement at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

The role of the Development Manager: Quality and Improvement will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.

The principal responsibility will be to support our ambition to become a best practice national body, responsible for the day-to-day management of the Quality and Improvement function within Emmaus UK and the wider federation.

The Development Manager will act as a‘relationship manager’ with existing, new and potential communities and groups and provide high-quality advice, support and capacity building. This role will develop policy, guidance and toolkits and contribute towards training in their area of specialism.

Who are we looking for?

This role will provide support to the wider Partnerships and Federation Directorate to develop, lead on and support projects to effect transformational change within Emmaus in the UK.

You will have the opportunity to make a significant impact on the growth and development of Emmaus in the UK, contributing to a positive culture, and supporting the overall success of the federation.Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of quality and improvement initiatives.

What we offer

· £38,950 per annum

· Working hours: 5 days per week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with 6% employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by Sunday 23 February 2025.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 12 March 2025.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Reporting to Choose Love’s Co-Director of Programmes and working closely with the Project Co-ordinator – Refugee Youth Leadership Council, the MEL Consultant will be responsible for developing, managing, and continuously refining all MEL activities for the Council. The Consultant’s efforts will ensure that young refugees’ perspectives drive the measurement of success, that safeguarding principles are upheld, and that genuine learning informs the Council’s evolution and potential replication.

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.

LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 25,000 young people over the next three years. We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops.

Key to our success is raising LMK’s profile and ensuring that our content enables us to connect with our key audiences, increasing our profile within communities, and building engagement on our website and social media channels.

We have:
✔  A clear plan of who we want to target through our work over the next 3 years
✔  An engaged leadership team and Board of Trustees
✔  Evidenced outcomes, rich data/statistics and compelling stories
✔  Diversity and strong social purpose
✔  A new organisational strategy that sets our vision from 2024-2027

Job Description

The purpose of this role is to raise LMK’s profile and to engage LMK’s stakeholders in our services, campaigns and fundraising efforts by delivering impactful content across all of our online and offline communication channels in alignment with our vision, mission and strategic objectives. With a keen eye for detail and a passion for creating quality communications, you will lead our PR and media work, be skilled in creating engaging video content and add your expertise to developing and delivering our social media, website and stakeholder communications.

Reporting to our CEO, the successful candidate will job-share with our established 2 day-per week Marketing & Communications Manager. As a member of LMK’s core staff team, you will work with LMK staff, LMK Leaders (youth workers who deliver our workshops to young people), members of our Youth Advisory Board, trustees and key stakeholders to develop and implement our brand, marketing and social media strategy.

Key Responsibilities

Marketing & Brand

• Co-develop LMK’s marketing strategy, leveraging key stakeholder input and action plans to support it
• Co-ownership of the execution of all marketing activities and materials, ensuring they reflect the brand and the values of the charity
• Lead the planning and execution of PR and media campaigns, leveraging media contacts, ensuring LMK has engaging media materials and our spokespeople are fully prepared to maximise media opportunities
• Be a brand guardian, responsible for the consistent use of visual identity, tone and messaging in our external materials, working with our graphic designer to support teams across LMK with branding

Communications, Content Development & Execution

• Co-ownership of the execution of all communications and content development
• Lead on the creation of engaging video content that can be used across communications platforms
• Working with the wider team, produce communications materials for supporters and key stakeholders in conjunction with the fundraising team
• Source and write up regular impact stories from across the organisation that reflect our strategic objectives which can be used in a variety of channels
• Be responsible for tracking the impact of marketing & communications, sharing reports with the team and Board of Trustees

Digital

• Grow and expand LMK’s social media presence onto new platforms (e.g. TikTok, SnapChat, Bluesky) whilst expanding existing presence on Instagram, Facebook, LinkedIn
• Monitor social channels daily, checking for messages/comments
• Co-manage the website as a key marketing channel, creating engaging content, optimising for SEO, overseeing website design updates, coordinating with developers on technical aspects, and analysing website traffic

Overall

• Comply with LMK policies and procedures relating to safeguarding, health & safety, confidentiality, complaints and data protection
• Work in a way that celebrates diversity, upholds LMK values and respects everyone LMK interacts with

Person specification

• Excellent written and verbal communication skills
• Experience of developing messages/content for different audiences effectively and across different platforms including social media, websites, newsletters and emails
• Evidence of success in developing and executing PR strategies, including securing and maximising media opportunities
• Highly organised to manage a diverse workload with excellent time management and project management skills
• Experience of using a social media management tools e.g. Buffer, Asana, Hootsuite and communications tools e.g. Mailchimp
• Experience in creating and editing video content, using Canva or an equivalent design programme
• A knowledge of the Violence Against Women and Girls sector, Education sector or working with young people would be preferable, although not essential

Safeguarding

This role is subject to a basic DBS check.

In return for your dedication, we will offer you
✔  The opportunity to help prevent relationship abuse and domestic violence in
young people

✔  A diverse, bold and collaborative culture
✔  A commitment to supporting continuous professional development
✔  Working from home
✔  A genuinely flexible working environment
✔  Pension of 6%
✔  32 Days of annual leave, (including bank holidays) – pro-rated for this role
✔  Employee Assistance Programme

We have an exciting opportunity for an Operations Manager leading our Children & Young People service to join our Homicide Service Operations Management Team; you will be home based but extensive travel in the UK and Wales will be required.

Do you want the unique opportunity to work in a fast-paced service delivering exceptional, individual support to families and children and young people (CYP) bereaved by and eyewitness to homicide?

Do you have substantial experience of developing and managing children and young peoples' services? Do you have extensive previous knowledge and understanding of the impact of trauma, and bereavement on children and young people?

If yes, then we would love to hear from you!

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The Homicide Service provide exceptional support to people affected by murder and manslaughter. We work closely with Major Crime Teams within police forces across England and Wales. The Homicide Service CYP team integrates fluidly with the Homicide Service Family and Peer Support teams to provide cohesive and effective advocacy and support service to eligible service users across England and Wales. We also support families of British Nationals murdered abroad and so work closely with the Foreign, Commonwealth and Development Office who refer into the Homicide Service.

You will lead a team of Team Leaders and CYP Caseworkers who deliver support in schools, community settings and homes. We offer a range of interventions to CYP including one to one support (digitally and in person); Peer Support and outreach within the community.

This role will develop the CYP service, constantly striving for the best outcomes for children and young people and so you will be driven to make a difference every day. You will demonstrate resilience and adaptability; understand the importance of professional boundaries; possess the excellent organisational skills required to manage a diverse workload with often competing priorities. An ability to work as part of a team, as well as managing your own diary/work priorities is a must.

As an Operations Manager you will need:

• Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
• Experience of leadership and management and implementation of change management processes.
• Ability to effectively manage demanding and competing work priorities, achieving successful results across team and service
• Extensive working experience of the impact of trauma and bereavement and the importance of trauma informed practice, especially when supporting children and young people
• Experience and knowledge of voluntary and statutory agencies, particularly in the criminal justice, health and social care sector
• Undergraduate degree or relevant professional qualification such as ILM level 5 or above or extensive experience in a supervisory role with budget management and target driven

Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Main function of job

This is a key role in the Bereavement Support Service. The team provides a wide range of services, including the Helpline, online enquiries, online community, Family Days, and online and printed resources.

The aim of this post is to provide consistent, high-quality emotional support to bereaved families who seek support from the Lullaby Trust.

1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

To be the primary contact for the bereavement support services.

To cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.

Proactively engaging with bereaved families through social media and other online platforms.

Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy

Send materials to bereaved contacts, including bereavement packs and follow up e-cards,  and ensure all paperwork and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.

Ensure any messages on Bereavement Support FB Groups are monitored and advice is given via befrienders where appropriate

To arrange face to face events for bereaved families including family days, York Carol Service and memorial events to an agreed programme.

Work with the Engagement Team around social media bereavement support posts.

 2. Respond to all enquiries regarding the Care of the Next Infant (CONI) programme.

Respond to CONI enquiries from families and professionals and pass referrals to the CONI team in a timely way.

Update the CONI spreadsheet on enquiries progress and outcome.

Ensure families are offered Bereavement Support

3 Manage the Befriender programme with the Head of Support and Information and deliver training to befrienders and support befrienders in their role.  

Support Befrienders in their work by maintaining regular contact and support, offering advice and guidance when required.

Keep Befriender records up to date

Allocate Befrienders when required, ensuring there is an even spread of work between the befrienders

To collate, finalise and send out the Befriender newsletter on a monthly basis in conjunction with other members of the Team

Plan and deliver befriender training to new and existing befrienders

Support befrienders in their role and deliver regular online catch up sessions.

Help with the organisation, administration of the Befriender Conference and other events, facialitaing sessions and presentations.

Support the administration and preparation of Befriender Training, attend and participate when required and assist with the new befriender digital documents.

5 Ensure the bereavement support services are promoted to bereaved families and professionals working with bereaved families

Assist with the facilitation of Bereaved Families’ Panel and running online sessions.

Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.

Attend events as required to represent the Lullaby Trust’s bereavement support services

6 Ensure the records and services of the department are kept up to date

Ensure bereaved contacts are added and updated on Excel and Raiser’s Edge

Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice

Collate statistics, as required on areas of work within the support services team.

Assist with the services’ evaluation and impact processes including self-evaluation feedback.

Provide other administrative support to the team as required.

Other:

Attend and participate with External Supervision sessions.

Assistant Diocesan Safeguarding Officer (Training)

We have a fantastic opportunity at The Diocese of Worcester to join our safeguarding team.

This varied role supports the care and nurture of everyone within our church community. You will work closely with our Diocesan Safeguarding Officer and our small and supportive safeguarding team; together we advise the Bishop and others responsible for the care of children and vulnerable adults throughout the Church in our diocese. In this role you will:

• play a key role in our safeguarding training strategy
• deliver nationally provided safeguarding training in an effective and engaging way and support parishes in the implementation of required safeguarding standards  
• provide safeguarding advice, carry out new and existing casework (both serious and low-level concerns) and respond well to victims and survivors of abuse
• manage agreements, risk assessments and support monitoring and auditing processes

We are looking for a person who can apply good safeguarding practice in a way that delivers positive outcomes for children and adults. You will need a relevant professional qualification, substantial practitioner experience as well as experience of leading and delivering training events. It’s essential that you have up to date knowledge of safeguarding guidance and the management of cases of concern. If you are a team player and passionate about safeguarding, then we would love to hear from you!

The Diocese of Worcester is a great place to work with excellent holiday allowances and a very good pension. We want to give those who work for us the flexibility to balance their work and home lives well.

Hours: 35 hours per week, Monday – Friday to include occasional weekends or evenings.

Location: This post will be based at the Diocesan Office in central Worcester with some home working possible and will require travel around the Diocese.

Salary (UK): £50,366 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate). 

The role: 

Mary’s Meals International is recruiting for an experienced Head of Safeguarding to join our People & Governance team. In this key role, you will provide strategic leadership and oversight of safeguarding activity across the Mary’s Meals network.

Reporting to the Chief Officer – People & Governance, and working closely with colleagues across the world, you will develop and implement project management plans to ensure our Global Safeguarding Policy is embedded consistently and sustainably across our movement.

As global subject matter expert, you will lead on the development of a global safeguarding strategy and develop our approach to safeguarding in different contexts. You will support, mentor and capacity build a global safeguarding team.  

You will:

· Oversee the development and continual improvement of the global safeguarding policy framework.

· Develop a comprehensive implementation plan to fully embed the safeguarding standards across the global network with a strong emphasis on a high-quality training programme.

· Through direct and matrix management arrangements, lead, coach and capacity build the global safeguarding team and ensure that all activities are consistent and complementary.

· Work with leadership teams globally to develop and embed an organisational culture which is supportive of good safeguarding practice. 

· Continue to embed our survivor centred approach to ensure that care and support is provided to those who have experienced harm.

Required skills and experience:

· Experience of working in a senior safeguarding or child protection position internationally with in-depth and up-to-date knowledge of sector safeguarding best practice.

· Experience of successfully developing and managing change projects and of implementing safeguarding standards globally.

· Ability to work with a high degree of autonomy, demonstrating sound judgement based on evidence, knowledge and understanding.

· Experience of managing and developing a diverse, remote team.

· Experience of conducting and supporting investigations in a survivor centred way.

· Proven leader and influencer, you will bring relevant experience of implementing policies, projects and change.

· Cultural sensitivity, great communication skills and experience of developing productive relationships in a global organisation, up to Board level.

About us:

This is a global role, we are happy for you to work remotely and flexibly, and we are open to part time working patterns. There will be a requirement for travel to countries where Mary’s Meals operates including Kenya, Liberia, Malawi and Zambia.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals.

We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding.  Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement. This role undertakes regulated work with children, and you will be required to register with the Protected Vulnerable Group Scheme or local equivalent before undertaking your role.

Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates.

This is a fantastic role where your daily work has real impact. Please click Apply to send your CV and a short covering note, highlighting your suitability and motivations in considering this role.

Closing date for applications is Sunday 16th February 2025.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

This new and important role will be central in supporting the work of HSBNW.  Our small team supports many families across our area and we have recognised that additional safeguarding support is needed.  Working for the scheme manager and with our board Designated Safeguarding Lead you will ensure that our safeguarding is robust.  Supporting the team to recognise and follow up on any concerns and ensuring that recording and reporting is robust.  You will have extensive experience of working with children and adults at risk, be a skilled communicator and be able to manage and support families and children with multiple complex need. Initially for a 6 month pilot, subject to funding this role is expected to become permanent.

Job Purpose

To be the main contact for safeguarding concerns

To work with the scheme manager and the Board DSL to ensure that all staff are working in line with safeguarding policies and procedures

To promote a culture of vigilance and professional curiosity amongst all staff and volunteers

To ensure that all reporting and recording of safeguarding concerns is accurate and timely

To escalate and follow up on concerns in line with policy

To report and follow up with Social Care as necessary

To work with partner agencies in line with ‘Working Together’

To be available for staff and volunteers to discuss safeguarding concerns

To work with the DSL to lead safeguarding supervision

To ensure that all staff and volunteers attend regular training update sessions

To support the Scheme Manager and wider team in all aspects of the HSBNW service

Able to provide occasional out of hours ‘on-call’ support

Person Specification

Qualifications

· Minimum Level 4 DSO/DSL trained

· Good standard of education

Experience

· Minimum 12 months experience of working as a DSO/DSL

· Working with children and adults at risk

· Relationship building with partner agencies

· Implementing and encouraging good safeguarding practice

· Facilitating safeguarding supervision

· Delivering safeguarding training

· Able to support families balancing understanding and challenge

Skills and Knowledge

· Robust understanding of legislation, guidance and good practice in safeguarding

· Ensuring that’s safeguarding is imbedded in practice

· Awareness of local and national agencies that provide safeguarding support

· Excellent IT and database skills

· Effective communication and interpersonal skills

· Able to build effective working relationships with all stakeholders

Personal Qualities

· Commitment to ensuring the safety of children and adults at risk

· Able to work effectively under pressure

· Commitment to equality of access

Salary: £44,511 per annum (£43,761 per annum + £750 Homeworking Allowance per annum) + £4,082 London Weighting p.a. (if eligible)

Hours: 35 Hours per week

Contract: Permanent Role

Location: Homebased anywhere in the UK with some travel required

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.

Overall Duties of the Lead Service Support Manager will include:

• Driving meaningful change and improvement across the organisation.
• Transforming business support services by fostering collaboration, and ensuring high-quality service delivery throughout the organisation.
• Provide leadership and management across central business support functions, including IT, Commissioning, Health & Safety, Risk & Information Governance, and Fundraising.
• Lead, influence, and inspire staff to enhance efficiency, integration, and effectiveness

The main requirements for this role include:

• 5 years+ line management/leadership experience including performance management
• Experience in managing a multidisciplinary team
• Experience in Organisational Change and Transformation projects underpinned by technology
• Experience of working in a fast-paced, evolving environment with the ability to manage multiple and competing priorities.
• Strong business acumen.
• Experience in Data protection and information security processes and procedures.
• Good working knowledge of Microsoft Office, SharePoint and PowerApps
• Experienced in Public Sector Procurement & Grant Funding processes.
• Excellent communication and stakeholder management skills.
• Ability to analyse performance data, identify potential risks or trends and propose/implement solutions to maintain and exceed performance expectations.

 TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

The Lead Service Support Manager may be homebased within England, Scotland or Wales but will be required to travel to face-to-face meetings, training and team wellbeing events as and when required.

A Standard DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Monday 24th February 2025

• Interview Date: Tuesday 11th March 2025 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Support Team Manager (Maternity Cover)

Location: Remote
Salary: £32,500
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Fixed Term Contract

About Us

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation. 

Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. Our vision is a world where no one is ever too old to make friends and enjoy social interaction. Our mission is to work within communities to end social isolation and loneliness in older people.

Job Summary

We’re looking for an exceptional person to join the Service Delivery team as the Support Team Manager. You’ll lead a passionate team of Support and Development Officers (SDOs) with a focus on matching older people and volunteers into our existing services and empowering volunteers to develop new ones. As an ideal candidate you'll be dedicated to ensuring that all areas of the charity’s work are consistent, clear, and empowering for older people and volunteers. 

You’re an experienced leader who is positive, resilient, data driven and who has the ambition and drive to grow our reach and to develop the effectiveness of our services. You’ll be solution focused, tech savvy, adept at identifying and removing barriers and at ease working to targets and deadlines in a fast-paced environment.

Reporting to

Head of Service Delivery and Volunteering

Responsibilities

• Leading, empowering, and developing a staff team that is motivated, data driven, highly knowledgeable, confident, and empowered to make decisions within their remit
• Identifying and overcoming barriers to growth, ensuring that all aspects of the support team’s processes are streamlined, effective and safe
• Responding to feedback, continuously reviewing, adapting, and adjusting the support team's procedures and working practices
• Ensuring that the team are thinking digitally and using data to influence their decision making
• Coaching the support team to scrutinise our CRM system to understand current priorities and to identify opportunities for new service development
• Collaborating and influencing colleagues across the wider organisation by promoting excellence and organisational effectiveness.
• Working alongside the Head of Service Delivery and Volunteering and the senior management team (SMT) to deliver the strategic plan
• Compiling monthly reports, ensuring that the SMT and the board of trustees have reliable information that feeds into all areas of decision making
• Empowering volunteers and older people to meet their own needs by promoting and supporting access to digital tools
• Working with KPIs such as: response times, matching rate, new service development and volunteer and older person satisfaction
• Co-leading SDO meetings and contributing to all-staff meetings
• Processing tea party group funds, ensuring that claims are made accurately and that volunteers are reimbursed within a timely fashion
• Leading and developing the annual volunteer reward and recognition programme, working with the Head of Service Delivery and Volunteering
• Co-responsibility for the effective organisation and handling of external enquiries and outgoing mailings
• Working with Engagement and colleagues in Service Delivery to ensure all staff are working to the same objectives and processes are as efficient as possible

Required Skills/Experience

• A motivational, positive and resilient leader
• Excellent interpersonal, written, and verbal communications skills
• An organised and methodical approach to work and excellent time management skills
• Experienced user of Microsoft Teams, SharePoint, and Dynamics or equivalent systems   
• Enthusiastic about using technology to improve the volunteer and older person experience and to increase performance
• A clear understanding of safeguarding systems and processes
• A clear understanding of confidentiality and the implications of GDPR when working with volunteers and older people
• Self-motivated with the ability to work independently as well as collaboratively
• A strong understanding of the importance of record-keeping and CRM systems
• A commitment to an environment which promotes equality of opportunity and recognises and values diversity
• A commitment to Re-engage's ethos and values and a determination to always promote a positive image of the charity
• The ability to travel to national meetings, sometimes overnight
• An understanding of, and empathy with, the issues affecting older people who are isolated and lonely
• An interest in learning about loneliness, social isolation, and factors that have an impact on the ageing population

Benefits

• Home based working, with regular opportunities to meet colleagues face to face
• Competitive salary
• Generous annual leave plus bank holidays
• Working from home allowance
• Access to a BUPA cash plan
• Death in service insurance
• Opportunities for learning and development

How we recruit 

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best. We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.

We use the recruitment platform Hireful.  Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.

The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. To enable this please ensure your name you use on the application form matches exactly with that on your CV.

We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leader board of candidates. 

We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.

The closing date is Sunday March 2nd at 11.59pm
Interviews will be held week commencing 10 March 2025

REF-219690

Salary: £42,697.67 per annum (plus a company car)

Location: Home based – with travel

Contract: Permanent

Hours: Full time - 37.5 per week

Closing date: Tuesday the 25th of February at 11:30pm

Does your proven experience of charity or high street retailing include having been involved in shop developments or new shop openings and utilising your commercial skills to drive a business? Then join Shelter as a Store Development Manager and you could soon be key in helping us to further develop our already thriving network of shops.

About the role

The focus of this role is the ongoing development of the shops chain with a specific focus on our large format furniture shops. For our existing shops this will involve supporting the shop and field teams working to optimise income opportunities through the delivery of operational excellence. Regarding new shops this will involve working closely with the property team around site evaluations and assessments and project managing the retail element of the development.

The role will involve developing and launching an operating model for our furniture business to encompass logistics, merchandising, optimisation and service initiatives. Working in partnerships with the retail area managers to maximise shop performance with the primary focus being on our furniture shops. Liaising with the property and facilities team in opening of new and pop-up shops, particularly around site selection and merchandising and a range of internal partners and external agencies to ensure the smooth delivery of all projects including the property team, community shop managers and shop support team.

About you

You will need to have experience of charity and high street furniture retailing utilising commercial skills to drive the business, as well as experience of being involved in shop developments or new shop openings. You will need to demonstrate skills including being analytical, be able to problem-solve and strong project management skills. Working collaboratively will need to come naturally to you and the ability to work across multiple internal and external teams to deliver projects and activity.

Importantly you will need to have a full UK driving licence and flexible working style due to the role involving significant travel across England and Scotland, you will be provided with a car and will receive full travel expenses to enable you to do this.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within our Income Generation directorate in our retail team.

The Store Development Manager role will involve working with and reporting into the Head of Retail at Shelter and you will work alongside the other store development manager, as well as supporting many colleagues across the retail function.

How to apply 

Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address the following Shelter behaviour in your answers.

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About Us

We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.  

We currently have around 100 employees based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer. 

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
 

Job summary

As Senior Public Affairs and Campaigns Manager, you will take a strategic leadership role within Bowel Cancer UK’s Policy and Influencing team, leading high-impact campaigns and public affairs initiatives across the UK.

You will drive the development and execution of integrated campaigning strategies that influence health policy, mobilise public and political support, and engage key stakeholders. Working closely with the Head of Policy and Influencing and Senior Policy Manager, you will lead a small team responsible for advocating policy changes that align with the organisation’s strategic priorities and positively impact the lives of people affected by bowel cancer.

Please see the job description for more details.

About Us
We're a small but ambitious charity with big plans for growth. Our team is filled with passionate, skilled individuals, but our tech expertise is still in its early stages. As we expand, we're looking for a Tech and Systems Manager to help us scale and streamline our technology, supporting every department and ensuring our systems work seamlessly together.

This is a unique opportunity to make a real impact in a growing charity, combining your tech skills with a mission-driven environment.

The Role
In this hands-on role, you'll manage and maintain the technology systems that support our organisation. Your work will help ensure our platforms work well together and can scale as we grow. You'll troubleshoot issues, make improvements, and keep our tech running smoothly. Working closely with the Senior Leadership Team, you'll play a key role in delivering important IT projects, managing system integrations, and ensuring everything operates efficiently.

Key Responsibilities:

· Tech & Systems Management:

o Audit and maintain our IT systems, troubleshooting issues and liaising with external support providers when necessary.

o Ensure software, network updates, and licenses are kept up-to-date.

o Provide ongoing support and training to the team on IT systems and maintenance.

· CRM & Data Warehouse Management:

o Build and maintain automations and integrations between internal tools.

o Manage our Data Warehouse, ensuring all integrations are functional and scalable.

o Support the team with CRM management and related system integrations.

· Project Management:

o Lead or assist in ad-hoc tech and IT systems projects as required by the Senior Leadership Team.

o Work with external agencies and suppliers to deliver on tech-related projects.

o Support us to work with AI effectively.

· Governance & Compliance:

o Maintain accurate governance, risk, and compliance records.

o Support the Chief Executive and Senior Leadership Team with any necessary tech-related governance tasks.

o Maintain system security and safeguarding

Location: Remote working in the UK, with occasional travel to London

Responsible to: Director of Fundraising

Contract: Full-time/Permanent, 37 hours per week

Salary: £31,875 per annum rising to £34,500 per annum after a year of service

Advert closing date: Friday 28 February 2025 at 5PM

Interviews: We will be interviewing on a rolling basis, please apply as soon as possible

We’re looking for an individual with experience working with high-value supporters andstrong relationship-building skills to become our new Philanthropy Manager.  If you’re looking for a new challenge and perhaps want to take skills from other forms of fundraising and bring this into the role, do join us to help establish a strong philanthropy fundraising operation within Speakers for Schools.

As the UK’s leading social mobility charity, we’re on a mission to help state-educated students nationwide to reach their potential by providing work experience placements and inspirational talks. 

If you’re an enthusiastic, self-motivated, team-player with experience of fundraising, ideally from major donors, then this is the role for you.  You’d join the team at a time of progression, with a new, focussed plan for the organisation targeting growth in our work experience and inspirational school talks. For this to be successful, we need to grow and diversify our income, particularly from grants and gifts.

Your role as Philanthropy Manager will be to help identify, cultivate, ask and steward philanthropists, working with the Director of Fundraising, Fundraising team, colleagues and volunteers to ensure they are solicited to the highest possible standards.   The team will support you and there’ll be training on offer to help you succeed.

If you are an expert communicator and relationship-builder, you could join an ambitious, collaborative team, passionate about raising funds to increase the richness of state education and level the playing field for children across the UK.

About You:

• Be able to develop strong relationships with individuals, identifying opportunities for growth and innovative engagement.

• Have the ability to raise income from HNWI, manage a philanthropy portfolio of established and new donors, achieve targets as part of a fundraising business plan.

• Have experience of compelling proposal and report writing for a fundraising audience.

Benefits offered at Speakers for Schools:

• 25 days annual leave plus bank holidays (with
• Morning of your birthday off
• Pension scheme
• EAP Scheme
• 3 voluntary days per year
• Enhanced maternity/paternity/adoption package
• Subsidised office furniture
• £500 a year training allowance
• Death in Service (4x Salary)

Diversity at our core

Speakers for schools is committed to an inclusive and accessible recruitment process and encouraging equality and diversity among our workforces. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to us.

Speakers for Schools Values

PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.

The Application Process:

Please apply as soon as possible by submitting your application.

The deadline to submit your application is Friday 28 February 2025 at 5PM. Please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications

We will be interviewing on a rolling basis. Please apply as soon as possible.

Speakers for Schools is committed to safeguarding the young people we work with and expects all staff members to share this commitment. Appointees are subject to a DBS check. Having a criminal record will not automatically exclude applicants. You are also required to have the Right to Work in the UK for this role.

If you have not heard from us two weeks after the closing date, please presume your application has been unsuccessful.